Is Virgin Mobile down right now?
(latest update January 24, 2021)
Virgin Mobile is a wireless communications brand used by seven independent brand-licensees worldwide. Virgin Mobile branded wireless communications services are available in Colombia, the United Kingdom, Ireland, Canada, Chile, Russia, France, Saudi Arabia, United Arab Emirates, Poland, South Africa, and México. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Sheila R. @SheilaRodG
Reported 2021-01-24 11:48:39
@virginmobilecan My internet is down, since 9 am, until now still don't have any, I'm located in Montreal
CVollmar @vollmar_chris
Reported 2021-01-24 11:05:48
@Crispyrat @virginmobilecan Been up and down since Friday. If he’s got the magic touch, send him over. I feel for them in the cold this time of year.
Chris Pratt @Crispyrat
Reported 2021-01-24 10:39:32
Just hoping and pleading that the poor tech outside in the cold can fix my connectivity. @virginmobilecan 🧞♂️ https://t.co/EtOy4U8Gw1
Z Y L A @ZYLABOUTIQUE
Reported 2021-01-24 10:35:27
Is Virgin Mobile Internet down? @virginmobilecan
BT @bt_uk
Reported 2021-01-24 02:09:33
@bigchesh247 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-01-23 14:27:27
@KidwawazatEwen Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
Wendy hart @Wendyha02378296
Reported 2021-01-23 12:59:43
@virginmobile you sold my husband a broken iPhone 12 and have sent him on endless wild goose chases. Your client service (ha!) person just hung up on him. At end of tether. Will never buy from you again. #virgin#nocustomerservice#soldapup
BT @bt_uk
Reported 2021-01-23 12:28:32
@BleakHLM That doesn't sound good, please text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
BT @bt_uk
Reported 2021-01-23 11:43:09
@lixmkay Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
BT @bt_uk
Reported 2021-01-23 10:22:31
@spurstillidie2 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
BT @bt_uk
Reported 2021-01-23 08:16:41
@happydays135 I'm really sorry Rebeca - that's not good. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Paula
BT @bt_uk
Reported 2021-01-23 02:11:26
@j_9weller Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Emma @LambsNotes
Reported 2021-01-23 02:03:31
@virginmobilecan Where do you post when there’s an outage/system work being done? I can’t find it anywhere and always have to call in...
BT @bt_uk
Reported 2021-01-23 01:31:33
@TheThomasLeach Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
حمزة شقيق @Hamzachakik
Reported 2021-01-23 01:03:33
@VirginMobileUAE
i asked for a customer agent or supervisor to call me to solve my problem you caused by sending me desactivated sim today, and you are not helping, u took the money and gave nothing, after i complained you delivered desactivated one seriously?
#WorstServerEver
حمزة شقيق @Hamzachakik
Reported 2021-01-23 00:59:46
@VirginMobileUAE i sent my number on dm, solve my problem or refund me my money today if you dont sole it
BT @bt_uk
Reported 2021-01-22 21:33:25
@LisaFar34706367 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-01-22 18:02:58
@boss__hogg Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Matt@bt_uk https://t.co/hBbj6tVEyH
BT @bt_uk
Reported 2021-01-22 17:59:20
@jamo_0 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Golden_Spruce @saltysalishsea
Reported 2021-01-22 12:32:56
@timescolonist This has been an issue for years. In a single year @virginmobilecan billed me at least a thousand dollars in roaming and I never left Canada.
plant based princess ✨ @scorpioeunoia
Reported 2021-01-22 11:25:44
i’m currently on the phone with Kate ID#12642 and i’m ready to off myself for the 100th time dealing with virgin mobile
BT @bt_uk
Reported 2021-01-22 07:16:14
@paulhulse83 Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Dee
BT @bt_uk
Reported 2021-01-22 02:43:05
@reavo81 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
Virginmobile.ae @VirginMobileUAE
Reported 2021-01-21 18:27:46
@tfatima02846747 Hi there! Good morning! Thanks for connecting to Virgin Mobile team!
We're sorry you feel this way.
Please forward your contact details and the issue you've faced and we'll get back to you asap
BT @bt_uk
Reported 2021-01-21 17:45:55
@MrSmurff19 Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Karen
BT @bt_uk
Reported 2021-01-21 16:30:49
@darkpenfold Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Luke
BT @bt_uk
Reported 2021-01-20 09:17:26
@400threadcount Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
BT @bt_uk
Reported 2021-01-20 09:13:23
@andreatome_ Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
Virginmobile.ae @VirginMobileUAE
Reported 2021-01-20 08:35:09
@aguu Thank you for contacting Virgin Mobile apologize for the wait time to answer, it's due to the high volume of chats that we are currently receiving and hence the late response. please let us know what is the issue you're facing Aga and we will be ***isting you ? -T
Artchie Angelo @artchie_angelo
Reported 2021-01-20 04:54:12
@virginmobilecan Home internet none functional! Is there an outage?
BT @bt_uk
Reported 2021-01-19 22:23:47
@nerdy_annabelle Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-01-19 21:46:48
@2Markdavid Hi, sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. Texts are free unless you are on Virgin mobile. ^James M
BT @bt_uk
Reported 2021-01-19 21:09:02
@Ian4put Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT @bt_uk
Reported 2021-01-19 17:08:14
@EkeCourtney Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W
BT @bt_uk
Reported 2021-01-19 17:07:58
@SamPhillips54 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-01-19 16:47:52
@Charzii3 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-01-19 16:26:07
@WT79_ Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-01-19 16:24:40
@matthewlwy Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-01-19 16:20:31
@kanishofficial Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-01-19 16:19:40
@saf7321 Hi, sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Gareth
BT @bt_uk
Reported 2021-01-19 08:11:51
@CazzSD Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Catherine
BT @bt_uk
Reported 2021-01-19 01:22:16
@stevepaget Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
sam @bassamelias76
Reported 2021-01-19 00:10:43
@VirginMobileUAE @dutweets @TheUAETRA I will file a complaint by tomorrow if this issue not solved today. Thank you in advance. https://t.co/QtuALMwJkT
Troy Shantz @tjshantz
Reported 2021-01-18 20:25:43
@reporteremma @TELUS @CapitalDailyVic I have the same problem living at Ont. / Mi border. My carrier @virginmobilecan has a free add on for border city residents to prevent charges.
BT @bt_uk
Reported 2021-01-18 17:47:15
@KLHR3 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Jenny
BT @bt_uk
Reported 2021-01-18 17:19:47
@SpoderBrad Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Aled
BT Sport @btsport
Reported 2021-01-18 15:27:25
@EPERiley Sorry to hear this. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile) ^Rita
BT @bt_uk
Reported 2021-01-17 20:30:16
@TrevorMLambert Hi. Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Scott
BT @bt_uk
Reported 2021-01-17 20:15:08
@exdure Hi. Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Scott
BT @bt_uk
Reported 2021-01-17 19:39:38
@jtownley90 Sorry to hear you're having problems. Text FIX with your landline number & Social Media username to 61998. This will automatically run tests on your line and if it doesn’t fix your issue then we'll be in touch. (Texts are free unless you are on Virgin mobile). ^Kelly W