Is Virgin Media currently down? Live Status and Outage Reports

Scroll down

ⓂⒶⓇⓉⒾⓃ ⓉⒽⒺ ⓉⓄⓅ ⓇⒺⒹ ⓉⓊⓇⓃⒾⓅ ⒽⓊⓃⓉⒺⓇ @MartinTheTopRed

Reported 2021-04-17 05:10:15

Twitters been broken here since I got up at 4am, seems the odd tweet gets through but no likes and I cannot see my timeline nor any reply 😕, me phone is now letting me see a little more is it a virgin media issue

lucy @lucia1806

Reported 2021-04-17 05:04:17

@virginmedia Well I have to say Virgin you are amazing at letting customers down big time. 2x you have rescheduled our repull. Reason something to do with the permit. This is rubbish. The council stayed it is unlikely you have applied. What am I I paying for 6 plus years of chappy Internet.

Cunty @HeresCunty

Reported 2021-04-17 04:13:35

I swear @virginmedia don’t understand what free means. It’s at least the fourth time I’ve removed the “free” speed upgrade to bring my bill back down to something ***uely reasonable. Expect it to be upgraded for “free” again some time in the next 18 months 🙄

Richard mask wearing code warrior @GeekAnnoyed

Reported 2021-04-17 04:12:04

@virginmedia It's down again... https://t.co/hM9pQ8MXhv

Stuart Milne @SGMilne

Reported 2021-04-17 03:53:34

Anyone else been having issues with @virginmedia in the past few days in Dundee? I keep losing my internet connection which requires a reset. Is that a fault with the device or is it being affected by a problem with the service

Sally Harris @RubyLouCali

Reported 2021-04-17 03:26:22

@virginmedia We rang your customer service. They told us there isn’t a fault or any issue in the area- which is it? We’re four days without internet. Breaching our contract.

Bndwdth @bndwdth

Reported 2021-04-17 03:06:24

@virginmedia Excellent: my broadband #bandwidth in #Northants is 616Mbps down and 41Mbps up! #VIVID350 #superfast https://t.co/yxC91Yb91a

Lauradonachie @lauradonachie

Reported 2021-04-17 02:47:10

@virginmedia is there a issue with broadband in my area? ML3, we have no internet, kids think it's the apocalypse 🤣

Bndwdth @bndwdth

Reported 2021-04-17 02:35:59

@virginmedia Excellent: my broadband #bandwidth in #Northants is 606Mbps down and 41Mbps up! #VIVID350 #superfast https://t.co/56vYEbuLEQ

Bndwdth @bndwdth

Reported 2021-04-17 01:11:54

@virginmedia Excellent: my broadband #bandwidth in #Northants is 600Mbps down and 41Mbps up! #VIVID350 #superfast https://t.co/0n6roW4N4C

Bndwdth @bndwdth

Reported 2021-04-16 23:25:57

@virginmedia Excellent: my broadband #bandwidth in #Northants is 604Mbps down and 41Mbps up! #VIVID350 #superfast https://t.co/e5aVYwIuZw

Bndwdth @bndwdth

Reported 2021-04-16 21:05:03

@virginmedia Excellent: my broadband #bandwidth in #Northants is 602Mbps down and 41Mbps up! #VIVID350 #superfast https://t.co/P3cH6aAHW7

Bndwdth @bndwdth

Reported 2021-04-16 20:05:04

@virginmedia Excellent: my broadband #bandwidth in #Northants is 600Mbps down and 40Mbps up! #VIVID350 #superfast https://t.co/TJ1yKubCVN

Hela Noomi Vatenun @RcVikingGirl

Reported 2021-04-16 19:17:41

@SOULTRADERDJMM @skytv @virginmedia The service is not the best.. Its not always the cheapest.. But.. It doesn't come down 40 year old telephone copper cables dangling through trees.

Hela Noomi Vatenun @RcVikingGirl

Reported 2021-04-16 19:14:33

@RichSith @SOULTRADERDJMM @skytv @virginmedia Every time (not often) I get an outage they take that amount of money off my next bill.. Automatically.. I guess your not doing it right.

Anthony Loman @loucanova15

Reported 2021-04-16 19:12:34

@virginmedia well guess what, for the fourth day running having been promised a call and a return visit from an engineer to fix my ongoing tv box issues, no one rang me and no engineer returned. Virgin are liars and give the worst customer service ever.

Dimitris A. @Greekphotoguy

Reported 2021-04-16 18:47:46

@virginmedia And I'm very sorry you lie about not being able to get through to discuss my issue when my preferred method of communication is email. I have escalated it and hope someone will reply without using a lie and/or a template.

mangle101 @mangle101

Reported 2021-04-16 18:47:29

So the last few minutes of my last day as a talktalk subscriber, plenty of highs with a few lows. Unfortunately not being able to provide 'higher' highs is the reason for change, up to 76 Mbps doesn't cut it in this day and age. A warm welcome to Virgin Media, don't let me down.

Leslie O HORA @HoraLeslie

Reported 2021-04-16 18:38:11

@VirginMediaNews @noonan_malcolm Keeping the head down and acting normally

Darrell Hutchinson @Hutchy11

Reported 2021-04-16 18:35:54

@Phoenixrahman @virginmedia That’s unfortunate, I’ve never had an issue as I’ve said. I decided to leave as Sky was cheaper they then called me and beat the price Sky was offering and doubled my broadband speed which is 10x faster than what Sky can provide.

gingerCodeNinja @gingerCodeNinja

Reported 2021-04-16 18:19:42

@virginmedia If you can fix the website, or fix the link in the email, that'd be best. Can you p*** it on to the relevant team?

Paul O’Neill @PaulONe98112672

Reported 2021-04-16 18:14:16

@virginmedia @BarryStere I have an issue and wish to make a complaint,I followed the instructions on your code of conduct and it states,call https://t.co/u61soHKAFJ options for Customer Services doing this. Please Help.

Michael McKavanagh @mmckavanagh63

Reported 2021-04-16 18:09:12

@virginmedia @no1_hotspur "Please 'try' calling our team" speaks volumes. Craig is right. Your speeds are nowhere near what you promise. I should be getting 200 mbps, often I'm getting <10 mbps. A social media team that is really responsive is pointless. A team to fix the speed issues is what's needed.

Zak Hughes @ZakHughes_WWFC

Reported 2021-04-16 18:08:03

@KKWWFC @virginmedia Ouch. I’m with Vodafone and they have never let me down. Solid 50mbs with 100% latency 24/7. Not mega fast but enough for no lag and only 20 quid a month 👏🏻

💙 Katie 💙 @CityBabe10

Reported 2021-04-16 17:32:10

@virginmedia and there is no issue with my broadband upstairs!!! £100 a month and issues day in day out! #hadenough https://t.co/4l0I3HlYUy

Haley Bott @MRSHBOTT

Reported 2021-04-16 17:14:18

@virginmedia No, it’s a wifi issue. We are all draining our data, because the wifi only properly works in 1 room! And we’ve had to wire it to all computers. I need to get it all cancelled, as I’m not getting what I’m paying extortionate rates for!

Gary Johnson @Gary94597811

Reported 2021-04-16 17:13:22

@richardbranson want to stop sucking off yer paki employer's and fix the ****ing internet @virginmedia

Brian Mills @GrumpyGranddad5

Reported 2021-04-16 16:22:05

@AshleyJay1993 @virginmedia We had the same issue with them. 😒 Getting more and more fed up of dealing with them. Been a valued customer for a long time but seriously considering switching to another company.

Christina 🇮🇪🇪🇺 @teen1979

Reported 2021-04-16 16:21:27

@virginmedia is there an issue with your broadband in south Belfast? My service has been up and down all day!!

Josh Gawthorpe @gawthy112

Reported 2021-04-16 16:16:06

@virginmedia Seems as though the service is down gone through that check multiple times. It’s asking for an engineer to visit but I believe it could be a service issue. If I have to book an engineer it won’t be until Monday, meaning I’ll have no tv or internet over the weekend?

Virgin Media Support Desk @supportdeskVM

Reported 2021-04-16 16:14:17

@davy_gallagher @JasonMcIntosh88 @virginmedia Have you heard this one? : was on my way to fix your fibre and then I slipped on a IP address, caught DHCP and then the VPN caught fire whilst I was trying to save the MPLS

Fergal Rogers @FergalRogers

Reported 2021-04-16 16:06:13

@McGivern09 @skytv @bt_uk @virginmedia Hit me up IPTV rep for East Down

Shaun Wren @Shaun_Wren

Reported 2021-04-16 15:58:26

It would be so lovely to watch Now on my Roku just a shame @virginmedia WiFi is a continuous let down.

Chloe B @Chloe2019x

Reported 2021-04-16 15:57:37

@virginmedia Hi John, I’ve just run the test and there are no known issues. I have reset the box so will have to see if the issue keeps occurring. As it’s intermittent I won’t be able to tell straight away if fixed!

Ryan Veal @RyanVeal9

Reported 2021-04-16 15:53:54

@virginmedia Yes all of which I have tried and you have let me down but not cancelling my contract

James Dugdill @DugdillJames

Reported 2021-04-16 15:51:13

@virginmedia Yes there is and it’s says that you know about the problem and are on with fixing it by 12:30am, Could you send me a DVD player to keep me going?

James Dugdill @DugdillJames

Reported 2021-04-16 15:26:11

@virginmedia Hi, Id like you to explain to me why my broadband isn’t working, second Friday on the bounce. As you’ve stopped all forms of contact over the phone and live chat I see it’s a problem you clearly don’t want to talk about but as iv no tele and got some time on my hands

Jennifer-Louise 🤱🏻 @refinnejpeters

Reported 2021-04-16 15:25:32

@virginmedia It’s still ongoing. From what he can tell it’s not an issue on our end

Peter Hatfield @PeterHa63681072

Reported 2021-04-16 15:21:46

@virginmedia No reference because then I'd be able to check myself. Still waiting for an explanation as to why there both is and isn't an issue or how I can find out which it is.

Jennifer-Louise 🤱🏻 @refinnejpeters

Reported 2021-04-16 15:15:09

@virginmedia Hi! :) My husband is an experienced network and IT infrastructure engineer, and is annoyed that he got asked for a survey before the issue was resolved. There was no initial conversation. Thank you for your reply. I look forward to your response!

Grace 💖 ragu 🍝 @blondenami

Reported 2021-04-16 15:07:44

@virginmedia Um, no? The issue isnt cancelling, the issue is being sold a service that has failed to happen. Your website is still telling me I can get fiber in my address. We're going to be without Internet for a fortnight due to Virgin, costing us money. This is Virgin's mistake.

Alfie @whelan_alfie

Reported 2021-04-16 14:59:26

@virginmedia The broadband package we are on is a Maxit Tv package, with M350 Fibre Broadband and talk more time anytime phone line. We have been told that there is a problem in the area however problems have been happening before but we have just dealt with it.

Jack @jackeriniomundo

Reported 2021-04-16 14:54:06

@rsinnbeck @themarcba So glad virgin media is the latter here in the UK. I'm on 350mbps down and I get 380 or even more. Their upload speeds are abysmal tho 😂 at best the ratio is 10:1 which is 35mbps upload lol

DCx01 @dc_mtb_road

Reported 2021-04-16 14:45:58

@virginmedia ****o, that’s what has caused the issue. Had upgrade issue and to solve it I had to take a new contract but was recommended to take out 1GB for a month then change. Have changed but still have 2wks and out of data and can’t add more data. 3gb for £20 is mad money but still can’t

B3NBADG3R @nbadg3

Reported 2021-04-16 14:31:15

@virginmedia I spoke to tech about 20 mins ago who put me on hold for 35 mins then the phone was put down, I am refusing to pay my bill until I get this sorted as its been going on for to long, my account is with collections but how can I get this fixed if tech team can't even answer calls?

Simon Roe @siroe31

Reported 2021-04-16 14:30:27

@virginmedia Thank you so much for your help. I’ve done that. Hopefully someone will see my issue and help 🙏🏻

Ry @RyPie_88

Reported 2021-04-16 14:26:11

@virginmedia Im never calling again after been shouted at down the phone by your rude representative. Nightmare!

Grace 💖 ragu 🍝 @blondenami

Reported 2021-04-16 14:14:50

@virginmedia @Ofcom @MartinSLewis @MoneySavingExp this was via a money saving expert deal - was the issue that it was a cheap deal? Again, everything on the virgin page let us sign up for this deal, we received no notification at any point it had been cancelled.

Peter Hatfield @PeterHa63681072

Reported 2021-04-16 14:07:24

@virginmedia It says what it's said for the last month. No known issues, run a test, find issue, click link to track the issue, no known issues. I spoke to someone on Monday who said the fault would be fixed by Tuesday complaint ref C-0804211262 https://t.co/SKkTJafGQO

The Six O'Clock Show @SixOClockShow

Reported 2021-04-16 14:00:17

.@ShamHanifa went all out for dinner on the show this evening! ⛵️ Did anyone else think he was about to crash into that bridge though!? 😅 #SIXVMTV #SIXEATS @VirginMedia_One https://t.co/R38V4Nb7lI

Is Virgin Media down right now?

Virgin Media Problem Reports

Virgin Media Comments

Virgin Media Latest Reports