Is Viagogo down right now?
(latest update May 28, 2022)
Viagogo is a London-based ticket exchange and resale company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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FAIR TICKETING - STEVE LEE @stevelee1973
Reported 2022-05-28 13:50:33
@duplicated2210 @viagogo_corp @fanfairout @rogerturner85 @ChrisJe74949829 @LoozyBoozy Viagogo actually need to stop refunding buyers immediately there is a problem raised by a buyer, or they need to speak to @CMAgovUK about the consumer is always the victim policy so compulsory refund. It is often the other way round. Professional traders rarely make these errors.
FAIR TICKETING - STEVE LEE @stevelee1973
Reported 2022-05-28 13:47:49
@duplicated2210 @viagogo_corp @fanfairout @rogerturner85 @ChrisJe74949829 @LoozyBoozy The proof of transfer should be sufficient, beyond that the email for accepting tickets either went into spam & got deleted or just got missed. Way to fix is release tickets a bit earlier to get these issues sorted before its too late, second, don’t rely on email to issue them
Chris😎 @cdcristofano
Reported 2022-05-28 10:48:11
@viagogo i need help solving a problem with some tickets I bought, need fast ***istance
Tracy Eccles @TracyEccles4
Reported 2022-05-28 09:08:08
Should be seeing @RomeshRanga in York tonight but viagogo have royally let us down, no tickets delivered = no romesh 😭😭
BigLittleKing @BigLittleKingTV
Reported 2022-05-26 11:32:35
@viagogo @viagogo_corp 3 hours before an event and still no tickets! Original download link with 0kB files and customer support sending broken link to alternative tickets. I've waited 3 years and paid big money for these tickets. Where are they?
Mike James @mikejameslondon
Reported 2022-05-26 11:21:28
@viagogo I have an issue listing so neither your online help can answer and your phone service asks for order / listing ID. I need help please
Paula McAllister @paulamc12321
Reported 2022-05-25 06:52:42
@claireprob @viagogo @PaoloNutini Yup we had the same issue too. Disgusting that they’re trying to charge that much!
Sam @SMemour
Reported 2022-05-25 06:45:30
@jackceblakey @viagogo Yes. Same here. Purchased ages ago. 1 day away from gig and despite many phone calls chasing them no tickets. They should be closed down for fraud. DO NOT USE @viagogo
Alison O @Karamonkey1
Reported 2022-05-25 05:36:14
@viagogo My credit card was used fraudulently in December to buy 2 separate tickets total £249 bank has raised an issue with you 5 months ago. Still not refunded. Please can I have my £249 back pls? Btw you are the only company that has not refunded to date why??
Ellie @EllieLomas_
Reported 2022-05-25 04:47:04
@thoughtfox @TicketmasterUK Had a similar issue the other day. Tried to get tickets for a gig and couldn’t - 10mins after sell out, if that, viagogo selling £41 tickets for £200+
Dr.NFTape🌖 @DrLunaape
Reported 2022-05-24 20:44:10
@viagogo paid 10k for f1 tickets to Monaco Gp , then paid for flights and accommodation, then when we arrived and picked up the tickets . The tickets where 100% fake . Your business model is broken , very disappointed, who pays for all the cost . @viagogo avoid like the plague https://t.co/HOmyzYvusr
Sander Plessers @PlessersSander
Reported 2022-05-24 03:57:42
@viagogo hi, I ordered tickets for the concert of Marc Anthony. 21/6. 11/2/22 (!) I have mentioned a issue with my e-tickets (10 messages) and after 4 months, really nobody wants to help me. I’m very disappointed and still hope a can go to the concert. :-(
aislaj @aislaj2
Reported 2022-05-23 18:58:03
@Iona45633600 @viagogo it is on various different counts. They have no customer services to speak of and after eventually talking to someone I got this email ...
'We just spoke on the phone regarding your issue and I'm glad I was able to be of ***istance to you today.'
Eh NO!!!
francesco @juggernautbtc
Reported 2022-05-23 13:53:51
@viagogo seriously guys fix your site #viagogodown is not reachable
jess ✨ @cosimasclones
Reported 2022-05-23 12:46:21
@Vn20177 @abbietottman181 @ndubz @viagogo so just because you’ve been fine the problem doesn’t exist? 😂 open your eyes, look on twitter, look at their reviews, 80% of the time they are a complete and utter scam
NV @Vn20177
Reported 2022-05-23 12:45:25
@cosimasclones @abbietottman181 @ndubz @viagogo Never had a problem. Multiple tickets bought. It wouldn’t be a multiple million pound business if there were more problems than purchases 😄
hol🥀 @dlidhols
Reported 2022-05-23 09:29:50
not me thinking the hs ono tickets on viagogo would go down a lot and thinking i could cop one but instead they’re back to £900+ lmao 🤡
Goltra @Goltra
Reported 2022-05-23 08:49:20
Anyone know how I could solve a terrible service problem from @viagogo?
Virgo @_VirgoMoonChild
Reported 2022-05-23 04:51:27
@viagogo third time now asking for help via Twitter after been constantly ignored via email.
Any chance someone can help me please.
@Harry_Styles this ticketing agent is treating your fans like 💩
Nick 💙 @Nick_the_rocker
Reported 2022-05-22 13:15:52
@mathewmogs I'd never buy from Viagogo; total rip off. Can't understand why people do and how they are still in business. Supposed to have been closed down, but as based overseas government couldn't enforce it so they carry on.
Ori met Mads and Leah @ginzori1
Reported 2022-05-22 11:18:23
@bocaselfish ****t, if you're down closer to the date we can try and get you cheaper tickets on the concert day maybe we'll find ones on ticketswap!! Also they'll be cheaper on viagogo around the date as well
bonz @zovrjeyrdeiqv
Reported 2022-05-22 04:25:12
@YourGirlAmyLou @abbietottman181 @ndubz @viagogo Contact @Andreew_scott on twitter he helped me when I was having same issue I’m sure he’ll help you out He’s good.
Sarah Richens @SarahRichens5
Reported 2022-05-21 07:36:52
@TomBoyd1985 @viagogo Hi, we are having an issue with them. How did they take the money out of your account? Or did they deduct from your ticket sale..
Ali Wilson @Drumslinger
Reported 2022-05-21 05:05:31
£76 a head to see “Van Gogh Alive” in Edinburgh! That’s feckin’ outrageous…but only if you click on the first link to show up on Google which actually takes you to the Viagogo site. Go one down and you’re on the proper site which is a third of the price. Still pricey but hey ho.
CC Travis @RealCCTravis
Reported 2022-05-21 03:14:17
@viagogo your entire customer service system is broken no matter what time or day of the week. You have screwed over so many honest people. Rebuild your customer service system from the ground up before it's too late.
raefc @Raefc5Raefc
Reported 2022-05-20 20:11:36
@viagogo Tweeted @viagogo several times. @viagogo didn’t address the issue and asked me to DM. DMd @viagogo several weeks ago as requested. Haven’t even gotten an acknowledgment of my claim
baadbitch @baaadbitch
Reported 2022-05-20 15:53:39
@vix6007 @viagogo If you go to the original credit card company and file a dispute they might take up the issue with viagogo-worth a shot?
Virgo @_VirgoMoonChild
Reported 2022-05-20 12:32:43
@viagogo @Harry_Styles please help!Travelling from UK for @Harry_Styles in Madrid? Had ongoing issue with tickets for over a year - still not resolved - your Customer Services are appalling - no attempt to resolve just the same generic copy+pasted reply every time! #PoorService
ANGE @AndreaLogie98
Reported 2022-05-20 09:51:40
Can’t believe I got tickets 🤯 viagogo should be shut down!!! The comments on this are crazy!
Jose Gomez Castañ 🔭 @jgcasta
Reported 2022-05-20 09:35:13
@viagogo please, we have a problem with our tickets. The downloaded ones have a lower price than those I buyed. How can I contact with your customer service here in Spain? Cc/ @Jordana2101 @EvaBecerra10
bladee’s gf ⛓ @NE0NGRAVESTON3
Reported 2022-05-20 09:22:59
viagogo’s prices are going down but i’d still be scared to buy any if i was anyone else
Chloee Foreman @ChloeeTwitchF1
Reported 2022-05-20 06:13:35
Just checked @viagogo for N-Dubz tickets. 1 ****ING TICKET IS £142, viagogo should be ****in shut down because we know they use bots to scoop up all the tickets on presale to give to these 06+ kids who don't know who the **** N-Dubz are. it's only giving them an excuse to do MDMA
Drew @hinsh
Reported 2022-05-20 05:00:11
@Ticketmaster
@deftones
What a joke , ticket sham. If anyone knows any hackers can they please take down the viagogo website for good. Utter s*** bags rinsing fans of money , especially in escalating cost of living times
Dan @JeffersonRP96
Reported 2022-05-20 04:42:07
Resellers are another issue entirely though. Twickets need to be adopted as the industry standard to cap resell listings at their face value. I wouldn’t touch viagogo with a 10-mile barge pole
Suzanne @blondiegirlie
Reported 2022-05-20 03:26:22
@viagogo your customer service is brutal!!! How come @Ticketmaster @Ryanair. Can issue refunds? When a concert doesn’t go ahead on a certain date is it not cancelled? https://t.co/BJWjHG9abL
Fair Ticketing Alliance @FairTicketing
Reported 2022-05-20 02:44:59
and final thought - Did you know the only ticket agencies out there with a direct customer support phone number are actually Viagogo, Stubhub, @GigtixTickets @88tickets @ticketfactory and @AXS_UK . The rest are letting the side down in times when it is really needed.
CC Travis @RealCCTravis
Reported 2022-05-19 16:07:27
@aprilrosy1 @viagogo His company is built on a foundation to scam its own clients. The owner Eric Baker needs to be put on notice by the 100s of daily clients being screwed over by his company. @viagogo we will band together and bring you down for the disrespect of us all.
CC Travis @RealCCTravis
Reported 2022-05-19 15:58:28
@xMrsGrealish69x @viagogo does not care about us. I traveled all the way to Spain for a event in 2 days and they have no urgency to get the my tickets. This company needs to be brought down if this is how they treat customers. @viagogo_corp be warned your clients only will take so much abuse.
Virgo @_VirgoMoonChild
Reported 2022-05-19 13:48:22
@viagogo any chance I can get some help regarding @Harry_Styles tickets for WIZInk in Madrid? Had an ongoing issue for over a year - still not resolved - your Customer Services are appalling - no attempt to resolve just the same generic copy+pasted reply every time! #PoorService
Mark Hemphill @hempdaddy73
Reported 2022-05-19 07:46:26
@viagogo @viagogo_corp I bought tickets from Viagogo and they failed to deliver the tickets (broken download link). To make matters worse they keep asking me to send screen shots over and over. Where is the customer service? 0/10 👎 #viagogo
CC Travis @RealCCTravis
Reported 2022-05-19 06:54:32
@KirstieeDurst @viagogo By far the absolute worst customer service in the entire industry and world. I spent 45 days and countless hours trying to resolve a simple issue. @viagogo is a broken company and @viagogo_corp does not seem to care.
papafun.eth👾( ciudadbitcoin.eth) @papafunico
Reported 2022-05-19 05:42:34
@DanielGarb anyone having a problem with viagogo not accepting that the game was called off and talk to me that the game supposed to be reschedule ... crazy people @viagogo
samantha rae @sammyraerry
Reported 2022-05-18 13:39:55
@HAPPlLYNJH @viagogo Oh no what happened with yours?? Mine now say “issue” I can’t access them anymore and that they’re looking into them 😭
Emmy Bell @FamilyGeekUK
Reported 2022-05-18 11:34:27
It appears many people have issues with @viagogo
Wonderful.
Literally the most unhelpful company I've ever had the misfortune of dealing with. £900 down and a broken hearted child who can't go to the concert of his dreams.
Emmy Bell @FamilyGeekUK
Reported 2022-05-18 10:55:44
This is us. Please Retweet and help us get this resolved! I don't want to let him down and break his heart.
@DrBrianMay @viagogo @TheO2 @QueenWillRock @OfficialRMT @adamlambert
MICEBTN @MICEBTN
Reported 2022-05-18 06:38:43
Australian court turns down Viagogo’s ticketing appeal https://t.co/tYRNNT0hJC
CitizensAdvice @CitizensAdvice
Reported 2022-05-18 05:47:07
@MilkMaidLoulou @viagogo HIya, I'm sorry to hear this. Our consumer helpline can help you with this on 0808 223 1133 (Mon - Fri 9am to 5pm) or via webchat. More info here https://t.co/BzfDdrf1D0. Thanks Farzana
Holly MJ @holly_amory
Reported 2022-05-17 23:14:54
@viagogo_news hey, I think you guys owe me $400. If your customer service rep spoke English, we wouldn’t have this problem. @viagogo @viagogo_corp https://t.co/YwpXtUMfOw
Leonie2022 @Leonie20221
Reported 2022-05-17 18:05:50
Remember people! Don't fall victim to the practices of @viagogo. They sell non existent tickets and they should be shut down and the bosses thrown in jail. #viagogo
Leonie2022 @Leonie20221
Reported 2022-05-17 18:00:08
@dreynders @EU_Consumer @USCPSC @EU_Commission @EU_Justice I have sent you an email regarding the breach of commercial practices and the fact that @viagogo violates consumer rights by refusing to issue refunds and selling non existent tickets. Latest people to be scammed are the ones who bought tickets for eurovision 2022.
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