Is Ulster Bank down right now?
(latest update January 25, 2021)
Ulster Bank is a large retail bank, and one of the traditional Big Four Irish clearing banks. Is it up or down? Is it down for me? Check the status or Report your issues below!
Continues Below
Ulster Bank Problem Reports
No problems detected with Ulster Bank
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Ulster Bank Comments
Ulster Bank Comments
Show Social Media Reports
Ulster Bank Latest Reports
Scroll down
The Sunday Times Ireland @SunTimesIreland
Reported 2021-01-25 03:36:45
Ulster Bank is sounding out other mainstream mortgage providers to measure their interest in its €15bn home loans book as part of a strategic review that could lead to the bank being wound down by its UK parent NatWest https://t.co/x82mIoqNcU
Adrian Henning @AidyHenn
Reported 2021-01-22 16:13:07
@UlsterBank_Help Sorry, but (1) we followed YOUR process with the post office for lodging cheques that you advised was totally secure, and (2) we have raised it with the Post Office who ***ures us that the issue is with YOU.
Adrian Henning @AidyHenn
Reported 2021-01-22 16:11:43
@UlsterBank_Help Sorry, but (1) we followed YOUR process with the post office for lodging cheques that you advised was totally secure, and (2) we have raised it with the PaotbOffice who ***ures us that the issue is with YOU.
Adrian Henning @AidyHenn
Reported 2021-01-22 15:31:20
@UlsterBank_Help We were advised by local post office that there were issues on 2 particular dates (21 & 23 Dec) and that multiple post offices in the Co Down area were affected. Can you confirm what, if any, investigation is going on into this as I'm sure there are 100s of cheques involved.
Adrian Henning @AidyHenn
Reported 2021-01-22 14:51:25
@NewPOGuy @UlsterBank_Help @PostOffice @UlsterBankNI The issue I now have is that we were guaranteed by @UlsterBankNI that this process is 100% secure when they close the local branch. We'll be making a complaint to @financialombuds as this is not the first issues we've had since the branch closed.
Adrian Henning @AidyHenn
Reported 2021-01-22 14:11:57
@UlsterBank_Help @PostOffice Issue with wife's personal cheque 'resolved', as in had to (embarr***ingly)contact person who wrote it to cancel it because you could not locate it.
So again, can you explain how this process is secure from lodging at post office to being processed bank?
Adrian Henning @AidyHenn
Reported 2021-01-22 13:39:43
@UlsterBank_Help @PostOffice Thanks. I had already read through that. I volunteer for a local credit union & our members' cheques we lodged at post office have gone missing. (My wife also had same issue with personal cheque going missing). So really I'm extremely interested to know how the process is secure?
Hearns @gary_hearns
Reported 2021-01-19 08:01:37
@UlsterBank_Help I've just sent a DM. Was initially left waiting and listening to somber music on your bereavement line - then when I did get through the line was terrible - now UB's DM reply, want to know was it a telephone line problem?
Melanie Boylan @STOMPSMTraining
Reported 2021-01-16 08:48:40
@UlsterBank_Help My family have been trying to send some money to my daughters UR First account today, when that failed to my account and it failed again. They're in the UK and had all the necessary details. Can you let me know how to fix this please? Thanks
Janula @DnBJane
Reported 2021-01-15 10:13:37
@UlsterBank_Help Thank you for your reply. It’s more of a suggestion than a question. I am sure more people would be interested to see an improvement here. It can’t be that hard to issue a new card 4 weeks prior the expiry rather than just 7-10days as it’s stated on your website.
Me, Myself and I @cherrysodapop5
Reported 2021-01-14 14:52:20
@UlsterBankNI is anytime banking down? Currently trying to set my daughters app up and it won't let us log in or reset register
Tom Douglas @TomDouglas95
Reported 2021-01-13 15:03:40
@Lazy_skittles @UlsterBank_Help I'm hoping that by raising the issue every time it happens the social media people will have plenty of information to bring back to their bosses, hopefully they can put more into dealing with this!
AIB Customer Support @AskAIB
Reported 2021-01-12 04:42:37
@keavygall Hi, there was an issue however these have been rectified therefore if you have not received your payment you would need to speak with Ulster Bank for this money to be resent or make an alternative method of payment. Thanks ^SC
keavy @keavygall
Reported 2021-01-11 13:15:54
@UlsterBank_Help I’m expecting a payment to my Aib account, debited from Ulster current account on 2//1/21 still hasn’t arrived. Is there an issue with payments?
Marc Molle @MarcMolle
Reported 2021-01-11 05:33:27
@UlsterBank_Help @ciaragorman ****o,
Please,would you tell me:
If I order a replacement visa debit card, the expiry date on it will be the same as the old damaged one or a new cycle will start and the new card will run another four years starting from the date of issue?
RTÉ Business @RTEbusiness
Reported 2021-01-11 02:56:21
The Ulster Bank Construction PMI posted a reading of 52.3 in December, down from 53.5 in November but above the 50 no-change mark for the second month in a row to signal a further rise in activity. https://t.co/ePMG5ahoiz
AIB Customer Support @AskAIB
Reported 2021-01-09 04:37:22
@c_lennis Hi, A change was made on 31/12/20 to input Brexit changes on our payment engine. Unfortunately, due to a technical issue some payments from Ulster Bank have been rejected. You will need to contact your service provider to query if they will represent the Direct Debit 1/2
AIB Customer Support @AskAIB
Reported 2021-01-08 12:45:18
@dinatravels Hi Dina, Unfortunately, due to a technical issue some payments from Ulster Bank have been rejected. Please contact the sender & ask them to resend the payment. Please be ***ured that a fix has been put in place to avoid any further issues. Apologies for any inconvenience. Tks ^AB https://t.co/HOUywQjAuU
Dina @dinatravels
Reported 2021-01-07 10:55:40
@AskAIB Why is money being sent to me returned to sender? Ulster Bank says it's a problem on your end.
backseathurler @backseathurler
Reported 2021-01-07 09:03:04
@UlsterBank_Help I have just been in touch with AIB who tell me the reason my mortgage payment (due 1st Jan) has been not processed is due to an issue on your end. Please advise.
backseathurler @backseathurler
Reported 2021-01-07 08:57:43
@UlsterBank_Help @carolineclarke I have the same issue and AIB (my bank) tell me it is a general problem with Ulster Bank processing.
AIB Customer Support @AskAIB
Reported 2021-01-07 07:08:43
@micnoone Hi, thanks for reaching out. A change was made on 31/12/20 to input Brexit changes on our payment engine. Unfortunately, due to a technical issue some payments to and from Ulster Bank have been rejected. If your Direct Debit via Ulster Bank was rejected, you will need to 1/2
AIB Customer Support @AskAIB
Reported 2021-01-07 06:26:24
@PeterWatermill5 .....Ulster Bank customer please contact the sender and ask them to resend the payment. This includes standing orders that were due to credit an AIB account. The sender will need to make a once off payment to you. Please be ***ured that a fix has been put in place to avoid 2/3
AIB Customer Support @AskAIB
Reported 2021-01-07 06:25:55
@PeterWatermill5 Hi Peter, thanks for reaching out. A change was made on 31/12/20 to input Brexit changes on our payment engine. Unfortunately, due to a technical issue some payments to and from Ulster Bank have been rejected. If you were expecting a payment into your AIB account from an 1/2
AIB Customer Support @AskAIB
Reported 2021-01-06 13:05:11
@darrenmullen Hi Darren, due to a technical issue, payments from Ulster Bank were rejected. You will need to check with Ulsterbank to see if they can request the payment again or if you must make a manual payment. A fix has been put in place for future. Apologies for any inconvenience. Tks ^AB
AIB Customer Support @AskAIB
Reported 2021-01-06 13:03:33
@sharkey_anne Hi Anne, due to a technical issue payments from Ulster Bank were rejected. You will need to check with Ulsterbank to see if they will request the payment again or if you need to make a manual payment. A fix has been put in place for future. Apologies for any inconvenience.Tks ^AB
Cormac Leane @cormacleane
Reported 2021-01-06 12:55:08
@UlsterBank_Help Hi I have had a problem with payments not going through from an account.
Anne Sharkey @sharkey_anne
Reported 2021-01-06 09:15:06
@darrenmullen @micnoone @AskAIB @paulb44 I contacted Ulster bank yesterday who confirmed there is an issue on the AIB side and all their requests for payments were rejected & that this was being worked on. I wish that this was being communicated to customers and a timeframe provided as to when this is hoped to be fixed
michael noone @micnoone
Reported 2021-01-06 05:13:21
@AskAIB @paulb44 Hi @AskAIB Ulster bank have confirmed the issue is not on their side and have reported other Aib bank account holders have not had their direct debits taken as the request was rejected by Aib. Can you please advise?
karen mulhern @swimmerdonegal
Reported 2021-01-05 13:37:51
@UlsterBank_Help hi - is there an issue for with Direct debits? I had 3 payments to go out yesterday like every month and they have been returned to my account?
Peter @PeterWatermill5
Reported 2021-01-05 12:41:58
@AskAIB Hi, many thanks for getting back to me. I checked this morning with Ulster Bank and they informed me there was a problem yesterday with the AIB system and that it had returned payments.
Lee Condell @Leecon
Reported 2021-01-05 05:27:31
@AskAIB Hi my standing order to aib mortgage ACC from Ulster Bank acc bounced back due to technical issue they have said. Do I need to pay it manually or will it go through automatically when issue is sorted?
Michelle @MichelleGuiney
Reported 2021-01-05 04:44:51
@AskAIB hi there, spent most of yesterday on hold but never got through, my AIB account is not allowing transfers from @UlsterBank. Phoned @UlsterBank who said the issue is on AIB side. DM sent also
blue bird @foreverautumn19
Reported 2021-01-04 17:53:58
Is there a problem with ulster bank payments over last few days?
Peter @PeterWatermill5
Reported 2021-01-04 14:22:34
@AskAIB is there a problem with lodgements to AIB today? A few have been returned to an UlsterBank account.
Pat Cole @Patcole83
Reported 2021-01-04 08:00:43
@OCarrollJane @UlsterBank @rtenews @thejournal_ie I'm having an issue where a payment was returned to my account.
Monica Sulley @MonicaTetley
Reported 2021-01-01 00:38:51
@DeniseMBreen @UlsterBank @UlsterBank_Help I had exactly the same problem with Santander about 5 years ago. After unlocking the account I sent a written complaint threatening action under the EA2010.
I recieved £250 compensation within 7 days then closed my account and moved to Nationwide.
Absolutely no issues there
Barbara Fransnowy ☃️🎄❄️ @BarbaraFranzon1
Reported 2020-12-31 15:58:29
@DeniseMBreen @UlsterBank @UlsterBank_Help My mother had an issue with one of her cards so they gave her a helpline number which was OUT OF SERVICE (yes really) and then p***ed her on to the UK fraud squad even though she's in Dublin
Denise Breen 🖖 @DeniseMBreen
Reported 2020-12-31 11:11:49
@sfdcullen @UlsterBank_Help I see they deleted the "fix it yourself and let us know how it goes" tweet 🤦♀️
Dr Aislinné Freeman @aislinnef08
Reported 2020-12-28 17:13:31
Hi @UlsterBank - your team have been very diligent in following up with me on my previous concerns. Thanks for r esilcing thr first issue swiftly especially before Christmas. I appreciate that. Aislinne
[Dave Leahy] @daveleahy
Reported 2020-12-22 06:58:54
@UlsterBank_Help I am having an issue with a loan application being processed and need to speak to someone urgently
winding_sios 🇮🇪+🇪🇺 @winding_sios
Reported 2020-12-21 15:15:32
@cue_bono “Gratitude”. For having to nationalise the profligate lending practices of Royal Bank of Scotland and Ulster Bank. Hilarious.
Olivia Field @oliviafieldd
Reported 2020-12-17 07:33:29
Ulster bank saying it’s Halifax’s problem and Halifax is saying it’s Ulster banks problem like they have pure beef
Eoin Conway @EJ_Conway_
Reported 2020-12-15 18:31:31
@UlsterBank_Help what is up with the app? Can't get on it at all. No internet issue either. All I'm getting is the spinning circle? https://t.co/zWB4C75cPa
Dr HK Fooey - green plastic watering can @H_K_Fooey
Reported 2020-12-14 06:41:21
(8).. So I’m off work next week. I will be spending my time looking for a new home for my salary, mortgage, loans etc. Also terminating Premier Banking. Totally let down after many, many years of loyal custom. Still, you’ve got a nice new logo @UlsterBankNI
Museum of Jerseys @museumofjerseys
Reported 2020-12-13 12:07:54
Limerick’s All-Ireland hurling final makes them the first team without a shirt sponsor to win an All-Ireland since Down’s football victory in 1994 - this was due to the championship being sponsored by Bank of Ireland, meaning they couldn’t have the logo of sponsors Ulster Bank https://t.co/vLeGjgp6gy
Stevie dawson @BumfluffDawson
Reported 2020-12-11 14:56:47
@UlsterBank_Help hi can you forward me a contact number ref an issue I had with one of your ATM’s. Thanks
Conor Devine🌾 @Conor_Devine
Reported 2020-12-08 03:45:00
Lets hope @UlsterBank come clean here. It's a huge topic of discussion. If they sell their Irish loan book to a vulture fund, it would be unforgiveable. The silence on this issue is deafening from the bank
NEIL MITCHELL @RNW_MITCHELL
Reported 2020-12-07 12:08:46
. @UlsterBank sale issues being Escalated - FSU urges Donohoe to raise Ulster Bank issue with Sunak: https://t.co/GnZZTeFEwF
Alex @amihail01
Reported 2020-12-07 06:44:20
@UlsterBankNI I'm already DM'ing you about this problem.