⚡Light Up the Sky⚡ @Drop_Dead_Legs
Reported 2021-07-28 09:34:27
@TMFanSupport Is it your policy for your customer service reps to tell callers they'll have a refund in 3-5 days and then email them to "wait a few more weeks"? Just asking, since you are saying the venue hasn't released the funds back to you, and they told me they did on 7/14.
⚡Light Up the Sky⚡ @Drop_Dead_Legs
Reported 2021-07-28 08:59:51
@ticketmaster is actually blaming @CarolinaDurham by saying the venue has not released the funds back to them, so they can't refund anyone's money. The venue says it's @ticketmaster's responsibility to issue the refund. Someone is not telling the truth.
Victoria King @toriaeking
Reported 2021-07-28 08:50:38
@ManchesterPride I cant seem to buy 2 rainbow tickets for the Sunday...yet it isnt saying sold out. Is it sold out or is there an issue with Ticketmaster?
Reported 2021-07-28 08:06:05
It’s not just e tickets which are the problem, the generic paper ones from Ticketmaster are also tragic
Janine Duffy @j9duffy
Reported 2021-07-28 07:33:48
Hey @Ticketmaster how do I resolve this issue? I’ve emailed and heard NO response. I bought a ticket purely for a meet and greet and the person is no longer part of the tour. https://t.co/zQji8EpE1x
Reported 2021-07-28 07:22:44
@TMFanSupport please dm me about an order issue regarding a refund/exchange. Your chat has been unavailable for 2 weeks and you don’t answer emails!
Reported 2021-07-28 07:00:08
@TicketmasterCS hiya, i’m having an issue accessing my ticket for leeds fest 2021
Mitch Aherne @MAherne87
Reported 2021-07-28 05:52:51
@TicketmasterUK @distantpod @MikeBubbins Exactly the same problem for Cardiff gig too https://t.co/kDHHNHQuhd
Tom Love @Tom1Love
Reported 2021-07-28 05:23:25
@TicketmasterCS ****o @WildernessHQ, there is now only a week to go until the festival. Our tickets are still showing as cancelled in our Ticketmaster account and nobody has been able to help. TM keep saying they are looking into the problem but at the moment we have no way of gaining entry.
Reported 2021-07-28 04:28:15
@TicketmasterCS The problem is it takes 5 days for a reply to an email. My credit card company are waiting on me giving info. I then relay the info to them, they ask for details on something, which I need to ask Ticketmaster, so I email them. And wait another 5:days on a reply. Its ridiculous
Annie Lees @Annie_beth
Reported 2021-07-28 04:18:16
@TicketmasterCS @alk600 I am having exactly the same issue. Countless messages, DM’s, emails and the same generic response every time. Used a fan to fan resale as I refuse to use 3rd party scammers like Seatwave, StubHub etc but this is no better. Absolute farce.
karease o callaghan @pinkbabe237
Reported 2021-07-28 04:13:33
@TicketmasterCS I did...but its still not helping,ye told me to go to my orders and send my query through that..that is the problem it wont let me do that so no..not helpful at all..
Reported 2021-07-28 02:06:33
@SWEARNET I keep getting this message at ticket master when trying to process my order for the Tpb Christmas tour.This is something to look into bc other swearnet users might be having this problem as well. https://t.co/xXg08m1mBA
Reported 2021-07-28 01:24:06
@Ticketmaster WTF? Pardon the Interruption
Chris McGee @chrislmcgee
Reported 2021-07-27 22:46:03
@TMFanSupport I’m having zero luck getting a hold of someone over email, phone, or chat. Can someone help me fix the email ***ociated with my account so I can sell tickets?
pill gates @jenny8675369
Reported 2021-07-27 22:36:20
Who signing up for a Ticketmaster account age 5. Let me just type it in
Bernie Wilson @berniewilson
Reported 2021-07-27 22:29:10
@jeffdotseth @Coacht77 @jparis_sports Oh yeah, and how cool of the Stones/Ticketmaster was it to let long-suffering San Diegans jump the line since we got hosed out of them last year thanks to COVID ... and this time thanks to SDSU tearing down the damn stadium???????
Dr. Stephanie 🐜🐜🐜 @lastephanieee
Reported 2021-07-27 22:24:01
hey @Ticketmaster I’ve been waiting for almost 20 days for an email reply or a chance to connect with someone to help me with a ticket issue. please. I need help.
Tay Monet' @Tay_Monet
Reported 2021-07-27 22:16:12
@Ticketmaster is very frustrating. I want a refund for this ticket and they keep giving me this dumb *** general message back via email. I need to speak with someone. I’ve had this issue since covid started. Wtf. 😑
🐠 Anthony 🌹 @76ripper
Reported 2021-07-27 21:33:41
@YoBGS Contact Ticketmaster. They should be able to maybe help you. Like cancel those and issue new e-tix or something. Can’t hurt to try.
Leonardo D @LeonardoslaysD
Reported 2021-07-27 20:22:16
@RDadiomoff @Ticketmaster @TMFanSupport @LiveNation @TMobile @MerriweatherPP I’m having the same problem
Hayley A @HaysTW_TheVamps
Reported 2021-07-27 20:20:45
@TMFanSupport @Ticketmaster Hi can someone please help me! I need help in regards to a re sell payout problem and I am struggling to get a hold of someone!
Kim Skiba @skiba_kim
Reported 2021-07-27 20:02:58
And no response! The last time I had an issue with a company and tweeted, I had a response in minutes.
#ticketmaster #DMB2021 in Norfolk and can't book housing until we have tickets.
Zappos Theater @ZapposTheater
Reported 2021-07-27 15:55:10
@gotimegoon There definitely seems to be an issue with the Ticketmaster site. I tried on my side and was getting similar errors. I did try looking at this even using the Ticketmaster app and had a little more luck. Maybe give that a try!
Jo Macfarlane @jomacfarlane
Reported 2021-07-27 15:48:09
Hi @TicketmasterUK - can I DM you about a problem I’m having trying to buy something on your site? I’ve tried using different devices but having the same issue every time (tix in basket, click on the green delivery button and ‘unable to process request’….
Reported 2021-07-27 15:44:42
@RobdaBank @Ticketmaster @CampBestival Thank you @RobdaBank. We are all getting a little worried to be honest as I don’t think I am the only one with this issue. Thanks
Reported 2021-07-27 15:44:29
seems to be an issue on the @TMFanSupport side, can you take a look https://t.co/tINLXHUT8l none of the tmobile vegas shows showing the stock for return to live @ZapposTheater
Leslie Lehr @LeslieLehr1
Reported 2021-07-27 15:43:26
WTF @ticketmaster! I waited in line to get @RollingStones tix and it won't let me pay and my other devises claim there's a @java issue.... help! https://t.co/zziPeiSY4B
Reported 2021-07-27 15:43:22
@TicketmasterCS Hi, there has been an issue with my order and I’m not getting any responses from your team. Please could someone look into this for me ASAP, as it’s almost been a week?
Ramón Aramayo @pinkpanther
Reported 2021-07-27 15:16:07
@Ticketmaster I'm trying to buy tickets to a us concert from Argentina and I can't enter the site. Is there any problem? I haven't disables java scripts https://t.co/JCxpTF0kA6
Reported 2021-07-27 14:54:41
@Ticketmaster "We apologize. We are unable to complete your request on this device." Please fix this, I cannot purchase any tickets through any device. I've tried clearing cache, history and even allowing all cookies. Nothing works. I really want that $20 sale.
Leo Trout @leo_trout
Reported 2021-07-27 14:51:14
@Lions @TerenceSmithJr @Ticketmaster Governor will probably shut down the Lions.
Reported 2021-07-27 14:43:35
@clairelouisetur @panicmedic @FairTicketing @CMAgovUK @viagogo I've never had any issues TBH. I'm sure some have, but would imagine issues happen by virtue of them being second hand tickets sold by ordinary people and not primary agencies like ticketmaster. I've had problem when I've bought from FB before. Got my money back through paypal.
Reported 2021-07-27 14:42:01
@stupot74 @CampBestival @TicketmasterUK @Nikki_L_Lamb Was this resolved? We have the same issue
Reported 2021-07-27 14:35:40
@rj3561 @TicketmasterCS We have the same issue!!!
Roman Dadiomoff @RDadiomoff
Reported 2021-07-27 14:22:25
@TMobileHelp I have been on the phone with two of your representatives for about an hour. They have tried all their options. It is more of a @Ticketmaster & @LiveNation issue
Sean Carr @CarrDogg
Reported 2021-07-27 14:03:52
@TMFanSupport I have been dm’ing for almost a week, can I get a response? Website and phones are down so is Ticketmaster customer support just nonexistent these days?
Jeff Call @calljb
Reported 2021-07-27 13:02:40
**** you, @Ticketmaster ! I've lost out on so many tickets 'cause you keep thinking I'm a 'bot. I've taken down all defenses to show I'm an actual person and you still cut me off. And you have no support unless I've already bought a ticket. You suck.
John Hawxby @Hawxby
Reported 2021-07-27 12:31:59
Concert tickets are such bull**** anymore. Even just a halfway decent show is in the hundreds for okay seats. Remember the days when this wasn’t an issue?
Truce Amos @Trucehayes
Reported 2021-07-27 12:26:54
Cleared that nigga #DaBaby out my music list completely an canceled the tickets on #Ticketmaster. deleted. Can’t follow a broken leader. https://t.co/7VMIk1D7cv
Campbell Kneecap Soup @KneeCapsSZN
Reported 2021-07-27 12:26:19
@BadAtComedy @Lions @Ticketmaster Caldwell, probably deserved another year but trending at 9-7 was not the answer either, they just went all in on the patroit way which was a huge issue. The idea that 9-7 wasn't good enough was honestly true, but to go the next 3 years and barley crack 9 wins wasn't the way
Reported 2021-07-27 12:23:09
@slink234 @Ticketmaster still with the same problem
Camp Bestival @CampBestival
Reported 2021-07-27 12:13:19
@KellyTawse @TicketmasterCS Hi Kelly, sorry our phone line was down. It is now back up and running 🕺
Chadwick Johnson @_ZenFriend
Reported 2021-07-27 11:31:31
@Ticketmaster @TMFanSupport it’s been over a week, still no reply or help in retrieving my @NFL @Lions @Ravens tickets/transaction. Why can’t you respond? I filled out the form it said 24-72 hours, it’s past 72 hours. I have an order #, I’m sure it’s a quick fix. Please help!
Lisa Evans @Boicyboy
Reported 2021-07-27 11:19:41
@Nikki_L_Lamb @TicketmasterUK @CampBestival I had the same problem with my latitude tickets, they eventually sent me an email saying they would be at the box office when I arrived. They weren’t but the girls found my account and printed them off for me anyway, thank goodness for nice helpful people.
rachel ♥ @safetypinsz
Reported 2021-07-27 11:13:14
@TicketmasterCS I received this email after sending the form, but my issue required more explanation so I asked if I could be put in contact with a team member and haven’t heard anything back. https://t.co/B8KdpbSQTx
Nikki Lamb @Nikki_L_Lamb
Reported 2021-07-27 10:18:07
@alex_cr @TicketmasterUK @Ticketmaster Complete joke now. @TicketmasterCS were originally quick to respond. Now complete radio silence after getting a really unhelpful automated response to an issue that we don’t actually have. 😡
Reported 2021-07-27 10:05:18
Problem fixed by Forest and ticket master. You can buy tickets for people now!
Nikki Lamb @Nikki_L_Lamb
Reported 2021-07-27 09:42:15
@stuartlamb @TicketmasterCS @TicketmasterUK @RobdaBank Come on @TicketmasterCS we really need someone to actually read what our issue is and respond. We just want to be able to print our weekend camping tickets for @CampBestival and we need to be able to do this today. Please help!!
James Hall @ukjim91
Reported 2021-07-27 09:20:52
It’s alright son I’ll see you at half time just makesure you stay with joe blogs for the 45 mins!!! Joke of a system why fix something that wasn’t broke with Ticketmaster!! #nffc