Is Three UK down right now?
(latest update April 23, 2021)
Hutchison 3G UK Limited, doing business as Three UK, is a British telecommunications and internet service provider operating as a subsidiary of CK Hutchison Holdings, operating under the global Three brand. The company provides 3G, 4G and 5G services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Zoe Somebody @ZoeSomebody
Reported 2021-04-22 16:56:26
Dear @ThreeUK
I've had enough. Had this same verification issue some months ago. You have significantly over charged me, but I cannot access my account so no clue why. #three https://t.co/aXH3wU8yNK
Stephen Johns @Stevoj3026
Reported 2021-04-22 16:29:04
@ThreeUKSupport hiya, usually I have fantastic signal with yourselves however for the past few days it's been shocking bad and my mobile data even worse! Normally get 50mbps down and atleast 10mbs up however tonight I'm getting (see below)
PR1 8PJ area
Thanks https://t.co/bhUsdxznzh
Kris @Kris50930426
Reported 2021-04-22 14:49:49
@cliffinwales @Three_Is_Broken @ThreeUKSupport I’m getting the same BS since last November. Sub 6am and the network is almost bearable. After that and the dreaded “Network issue bollox, Mast crap, engineers don’t know what they’re doing” message shows up. I work right next to a mast and it changes to 3G on my iPhone.
Beth @betwelsh
Reported 2021-04-22 14:32:04
@ThreeUKSupport has three gone down in Heath Cardiff ? No service on my phone for the last 20 mins
Freddy Frost @FreddyFrost
Reported 2021-04-22 10:47:14
@ThreeUKSupport I don’t feel that the sim is the issue. As the signal only drops in that area. It is only this week that it has happened
Veronica @_VeronicaHex_
Reported 2021-04-22 09:28:02
@ThreeUKSupport I've been having problem receiving calls. Most go direct to voicemail without leaving a call history.
I've go nobody is blocked, do not disturb is off, I've reset my phone multiple times.
Veronica @_VeronicaHex_
Reported 2021-04-22 09:21:28
@ThreeUKSupport I've since been texted a "temporary p***word" which HAS actually helped me log in.
Now considering the poor help, and the ongoing issue I've been having for a year I'm now going to start looking for a new provider.
Veronica @_VeronicaHex_
Reported 2021-04-22 09:17:50
@ThreeUKSupport No, I'm an existing customer. Why/How would re-registering fix that?
Veronica @_VeronicaHex_
Reported 2021-04-22 09:14:15
@ThreeUKSupport When trying to change my p***word so I can look at my account, I'm getting this error.
Please advise when this problem will be resolved so I can manage the account that I'm paying for. https://t.co/RuVYKU1fuE
Peter Thomas @Peter_R_Thomas
Reported 2021-04-22 08:56:52
@ThreeUK Is Wi-Fi calling working? It is down at LL77 7UT.
Martyn Rowland @martynrowland
Reported 2021-04-22 08:56:14
@ThreeUKSupport I’m trying to reset my p***word but getting this each time. Is there an issue on your site? https://t.co/kl4qyFKprY
ChauNews @chaunews
Reported 2021-04-22 08:42:05
@VonActor @ThreeUKSupport Same issue being experienced here.
mark @markLFC2010
Reported 2021-04-22 08:24:39
@ThreeUKSupport is there an issue got no service?
Kenners @VonActor
Reported 2021-04-22 07:58:28
@ThreeUKSupport ****o, is there an issue with WiFi Calling on Three service. It's not working for me? Thanks
George Mol #FBPE #WATON @mol_george
Reported 2021-04-22 07:39:19
@ThreeUK your site is down! https://t.co/rlds52kS24
George Mol #FBPE #WATON @mol_george
Reported 2021-04-22 07:36:56
@ThreeUK your site is down and it does not let me top up.
When are you going to be up?
Sam @SJ__Beck
Reported 2021-04-22 04:56:40
@ThreeUKSupport Unbelievably useless every customer service agent that is not English/scottish simply cannot help its crazy! I NEED to speak to the previous agent I spoke to about my problem! WE ALREADY AGREED AN OUTCOME!!!!!!!!!! MAD ANNOYING
Murray @murrayelliot
Reported 2021-04-22 04:37:31
I'm confused why my @ThreeUK 4G (4 bars) connection gives me about 5Mbps down and 2Mbps up, yet 3G (5 bars) gives me up to 27Mbps down and 1.6Mbps up. How is that even possible? 😂
James Aubrey @JimboUK71
Reported 2021-04-22 04:13:19
@waitrose @Deliveroo @ThreeUKSupport As a Roo driver, I’m saddened there is no service or wifi at your Banstead branch. It means to confirm receipt, I have to walk 100 yards down the high street. It’s not acceptable in this day and age. Any chance of getting this rectified??
ewaste @ewaste1001
Reported 2021-04-21 22:43:57
@ThreeUKSupport @ThreeUK Three is broken yet again K*** postcode, multiple nights in a row with no coverage...
callum henderson @callum_hendo
Reported 2021-04-21 16:31:20
@ThreeUK can you explain why you're increasing the price of my contract whilst delivering woeful service on a daily basis?
I've complained three times now and your tech support has promised to fix this three times with no change.
I'll be breaking my contract if this continues. https://t.co/5COXH5QzTJ
Sam @SJ__Beck
Reported 2021-04-21 15:38:45
@ThreeUKSupport As for the same quality of staff, I can say with confidence on only 1 occasion has the Indian customer services sorted any issues, every time I've got through to the Scottish you fix it/come up with a resolution within 10 ****ing minutes!
Sam @SJ__Beck
Reported 2021-04-21 15:36:59
@ThreeUKSupport Problems with it that you could see from your end! I have no issue returning the phone and then move onto a sim only contract, I'm not even going to leave you as a company and you're still making it hard!
Sam @SJ__Beck
Reported 2021-04-21 14:41:46
@ThreeUK your customer service is absolutely abysmal, you have sent me 3 note 20 ultras ALL 3 SAME PROBLEM.
I had already agreed and outcome in the event the third phone did not work.
I have spent 2 hours trying to sort the problem and NOBODY is helping!!!!!
Bryan Legate @Bryan3E
Reported 2021-04-21 12:17:29
Hi @ThreeUK is there any way I can actually talk to someone over the phone (you know, those little devices you sell us?). I get sent round and round on your automated system with no options that actually match my issue.
Chris Longman @ChrisLongman2
Reported 2021-04-21 11:34:45
@ThreeUKSupport @ThreeUK continue to be useless in helping people with learning difficulties. Simple request has taken nearly 2 months now.
Dr Daric Erminote @daric_erminote
Reported 2021-04-21 07:36:37
@ThreeUKSupport The company to the customer, the free information without manipulation, forced actions are avaliable only with the crime law or mental health forcing 3th parties data, everyone else to write legal informations, the customer has to accept the data issue.
Dr Daric Erminote @daric_erminote
Reported 2021-04-21 05:20:29
I think that I need to pay the two years billing of @ThreeUK, I am changing system with Linux, I am not sure what the **** they trying to cooperating with police permissions, you discussing with a junkie bothering with government apps on Internet, anyway I noted the issue.
Sean Was Here @theseanaj__
Reported 2021-04-21 04:48:16
@ThreeUKSupport Morning, it is only along that part of the track, this area has been a big issue for a longggg time but no issues have been sought to resolve it 😭
Martin✨ #Rights4Riders @MartinSchndr
Reported 2021-04-21 04:15:15
@ThreeUKSupport Hi Jacq, we’re AB24 and problem has been going on since at least Sept2020...☹️
Sean Was Here @theseanaj__
Reported 2021-04-21 02:45:59
@EE @O2 @ThreeUK #Smarty this stretch of the rail line on all these networks between Shenfield and Brentwood is, just bloody poor.
This is an issue for all mobile users on multiple devices. Any reason why nothing is being done about this? Been an issue as early 00's #nosignal https://t.co/WXjV9DOTSc
@network_easy @Network_Easy
Reported 2021-04-20 23:28:21
Tesco fined €8.79m for selling out of date food at three UK stores - The Irish Times: Fine handed down after Tesco admitted 22 breaches of UK Food Safety and Hygiene Regulations https://t.co/XzbAacIEsi #ireland #unitedkingdom #guestposts https://t.co/GuzKzPJOlw
@network_easy @Network_Easy
Reported 2021-04-20 23:01:13
Tesco fined €8.79m for selling out of date food at three UK stores - The Irish Times: Fine handed down after Tesco admitted 22 breaches of UK Food Safety and Hygiene Regulations https://t.co/iNJiX952Jt #ireland #unitedkingdom #guestposts https://t.co/HgkYjFL9m6
Lauren Tickner @laurentickner
Reported 2021-04-20 20:54:41
@ThreeUK my SIM just suddenly disconnected from my phone as the Primary sim. Now it's switched to Secondary. This is a huge problem because I am outside of the UK and I really need to fix it now please - please dm me
Ryana @ryana_stley
Reported 2021-04-20 18:50:28
@ThreeUK @lisajanemurray u always say this dumb shi but have no fix @ThreeUK @ThreeUKSupport @ThreeIreland ****o ombudsman @OmbudServices @Ombud***oc pleaseeeee help us vulnerable customers
Ryana @ryana_stley
Reported 2021-04-20 18:40:37
@ThreeUK why don’t u just fix ur network instead #cancelthreenetwork
Ryana @ryana_stley
Reported 2021-04-20 18:25:29
@ThreeUK an accurate representation of @ThreeUK trying to “fix “ their network am i right @ThreeUKSupport
Ryana @ryana_stley
Reported 2021-04-20 18:16:31
@ThreeUK @AmazonUK if my replies stop it’s bc my 3 network is down again
Ryana @ryana_stley
Reported 2021-04-20 18:14:27
@ThreeUK @AmazonUK spamming u till u fix my network
Ryana @ryana_stley
Reported 2021-04-20 18:11:52
@ThreeUK @AmazonUK ****o please fix ur network my complaints haven’t been addressed
Bradley Dean @Bradley_dean96
Reported 2021-04-20 15:22:56
@ThreeUKSupport is the 4g/5G down in the SR4 area? WiFi won’t load anything and neither will phone which are all on three
Shrey Puranik @shreypuranik
Reported 2021-04-20 15:06:01
@ThreeUK @ThreeUKSupport hi guys, is there an issue with mobile Internet in the HA5 area? https://t.co/YRxAQINwMl
DazTheTerrible @DazTerrible
Reported 2021-04-20 12:54:13
@ThreeUKSupport hi my internet is still down Ox41fy was supposed to be fixed by today
A.H.M. @teamjohntee
Reported 2021-04-20 12:50:53
@plusnethelp ok not very funny...I can't make plusnet mobile calls at 5pm today...and Friday my plusnet broadband was down all morning. This is #ridiculous #fail @o2 @ThreeUK @vodafone @EE
Freddy Frost @FreddyFrost
Reported 2021-04-20 12:12:44
@ThreeUKSupport is there an issue with data in West Yorkshire? I have had horrendous problems commuting from LS12 to WF6.
Caroline Skinner 💙 @cskinnerartist
Reported 2021-04-20 10:57:30
@ThreeUK @ThreeUKSupport What is wrong with your live chat? I've been cut off twice today, trying to sort out an account issue that should have been solved months ago #notimpressed
stephen @stemac93
Reported 2021-04-20 09:54:25
@ThreeUK is there a problem with the mobile data in the Lancashire area?
glasgowgal @lisajanemurray
Reported 2021-04-20 09:27:21
Our @HyperopticCS Internet has been down for 24 hours after engineers were doing essential maintenance.
Not getting fixed till Thursday apparently. It’s amazing how reliant you are for internet these days. Even worse with @ThreeUK 4g signal is rubbish city centre Glasgow.
Scott Walker @swalk82
Reported 2021-04-20 06:44:03
@ThreeUK have to be the worst network. Absolutely shambles on customer service. Anyone had look getting a refund let me know how.
Got a test sim with £10 add-on that wasn't applied and nobody in three could fix it.
All I want is a refund now, but looks like ombudsman calling https://t.co/R8GOWyt7zX
John Rowland @ratty_john
Reported 2021-04-20 05:30:15
@ThreeUKSupport I hope so, I can't get hold of my daughter as she has no signal, she is working from home using a mifi. Can't work because she can't get a signal! Not notifyed of any planned work or outage has a significant impact on things