Is Three UK down right now?
(latest update October 24, 2021)
Hutchison 3G UK Limited, doing business as Three UK, is a British telecommunications and internet service provider operating as a subsidiary of CK Hutchison Holdings, operating under the global Three brand. The company provides 3G, 4G and 5G services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Damian Prince @princedame
Reported 2021-10-24 22:32:47
@ThreeUK 21st October I requested for my old Three number to be moved to my new Three SIM and it's still not done. Will someone please explain what the problem is?
Tracy @TLCTracyLouise
Reported 2021-10-24 16:30:48
@ThreeUKSupport Fraser perhaps you could tell me why the 3 outage tracker shows no problems in my area when your reply says there is a known problem?
Liz Ness @Wee_Biddy
Reported 2021-10-24 14:58:06
@ThreeUKSupport This is the problem. It’s hard to know what you are selecting. I managed it through trial and error but not ideal. https://t.co/QaMqsxgUUL
Gareth @garethjdoust
Reported 2021-10-24 14:22:51
@ThreeUKSupport Honestly, you guys are slow on the uptake this evening. Does it not make you slightly suspicious that multiple users are reporting outages, and you continue to treat it as a single user issue each time?
Tracy @TLCTracyLouise
Reported 2021-10-24 14:06:38
@ThreeUKSupport where is my mobile signal? Why are you not acknowledging there is a serious outage? Surely your incident management team are working on this?
Tom Roberts @tomroberts77
Reported 2021-10-24 13:46:16
@ThreeUKSupport My phone and my wife’s phone both on three so yes. Same issue. Official covid app wanted to send a one time p***word text to her. Restaurant in hotel wanted to sent one time p***word for WiFi to me. Both numbers entered with +44 prefix etc.
🤔J🤷 @jameseonline
Reported 2021-10-24 13:32:37
@ThreeUKSupport my device isnt the issue its the network
🤔J🤷 @jameseonline
Reported 2021-10-24 13:16:08
Hi @ThreeUK any chance you could fix your network in Cardiff?, cant do f all on my phone right now
Gaz Lane* @gazlane19
Reported 2021-10-24 13:10:25
@BTGroup @O2 @VodafoneUK @ThreeUK #EE hi can someone please tell me if there is a network outage around the Manchester area, can’t seem to get hold of any of my Manchester United contact? Thanks
mahadevarun #FBPE @mahadevarun
Reported 2021-10-24 10:50:37
@ThreeUKSupport there is no connectivity or coverage where I live in NW105HX can you tell me what the problem is and when it will be resolved? @ThreeUK @Three_Is_Broken
∂≈∞ --- ∫∫∫∆∏∑∫∫∫ π⃜÷⃜×⃜•⃜|⃜¶⃜∆⃜$⃜%⃜|⃜+⃜ @liontarakos
Reported 2021-10-24 09:45:39
how am I suppose to top-up with this interface? (no extensions whatsoever running, just pure MS-edge)
@ThreeUK @ThreeUKSupport
please FIX IT! thank you! https://t.co/1ksYxTsgoa
Midland Gas Ltd @midlandgasltd
Reported 2021-10-24 08:05:09
@ThreeUKSupport Hi I’ve got a Samsung galaxy A10 I’ve run the *#61# code to view the length of rings before going to voicemail , how can I reduce this down to 15 seconds ??
Josie Gibson @Josiestweet
Reported 2021-10-24 07:56:21
Does anyone know if there's a problem with the @ThreeUK network I can only make emergency calls?
Geoff Kitchener @GeoffKitchener
Reported 2021-10-24 07:42:28
@ThreeUKSupport Sorry its just the claims u make in your adverts, I travel regularly from Linlithgow to Edinburgh and several times on the journey the signal drops out and my phone just shuts the call down as cannot find the network
#YES #indy @TheLogicalBloke
Reported 2021-10-24 07:11:37
Here's @threeUK's mobile coverage in Scotland
If a devolved power, would you have granted them a licence?
You can be 25-30 miles away from a signal if your car breaks down, so you've to run a marathon for coverage
Shetland's not on the map, as its not covered
@threeUKsupport https://t.co/3gAC5bFLrh
DJ 🇬🇧 @djkevy83
Reported 2021-10-24 07:09:56
@ThreeUKSupport I only noticed it last week. Could it be a problem with the home phone network so would need to contact them?
DJ 🇬🇧 @djkevy83
Reported 2021-10-24 07:03:21
@ThreeUKSupport Yes it receives other numbers ok. It used to allow me to ring it. I’ve disabled any call blocker on my house phone yet it still won’t ring it? Could it be a sim problem?
DJ 🇬🇧 @djkevy83
Reported 2021-10-24 06:56:06
@ThreeUKSupport Hi, Is there any reason as to why my iPhone won’t ring my house number? The numbers not blocked and when I try it, it just makes a bleeping noise and cuts off. Could this be a network issue other than an iPhone problem?
Mat Read @MrMatRead
Reported 2021-10-24 06:25:40
@ThreeUKSupport hey Three, anything up in the SN1 area? My 4G has dropped wayyyyy down https://t.co/g1mwYgnwxj
Sophie Hughes @saintsophie011
Reported 2021-10-24 04:43:22
@ThreeUKSupport hi, the website for pay as you top up doesn't let me scroll down, it seems the website is broken. This happens on both my phone and my laptop. Please can this be fixed soon? Thanks. https://t.co/HmaKwEN95J
Day Trade US Stocks $UST🌑🌒🌓🌔🌕🌖🌗🌘🌙 @ETrader33
Reported 2021-10-23 23:49:18
@ThreeUKSupport @JerryJezza1 I have spoken to your customer service team many times and still my bill is incorrect and direct debited the wrong amount. Can someone resolve my issue？
Reo Ogusu @ricelord13
Reported 2021-10-23 15:32:46
@ThreeUK You should fix this asap https://t.co/Ih50MJgGQv
Andy Howell @Andyh831976
Reported 2021-10-23 15:15:37
@ThreeUKSupport hi there how do I fix this issue? https://t.co/AosYmk8fLF
Jyoti @khatiwadajyoti
Reported 2021-10-23 13:11:41
@Sochima27 @ThreeUK @ChelseaFC I used to live in Hampstead Heath, nearly 10 years ago,it had same issue too. IDK now.
Federica Massagrande @fed_m
Reported 2021-10-23 13:03:17
@ThreeUKSupport Thanks. Is there any indication of when the issue will be resolved?
Nemtzsche ✨ @Pikanem
Reported 2021-10-23 09:49:22
@ThreeUKSupport Outage still going on in Liverpool - service has been down since Wednesday with no information regarding resolution. Hope we can forward you the bill from Vodafone as we had to get a wifi hotspot from them in order to be able to work :)
AB⭐⭐ @ArunB96
Reported 2021-10-23 08:05:04
Me and my dad, first time to get down there😍 @ThreeUK #ChelThree
Adrian Carter @adicarter
Reported 2021-10-23 04:24:01
@inkedcaribbean @ThreeUK That's terrible. Can't your card company/bank contest the issue on your behalf?
ian mccarney @Carneyonthehill
Reported 2021-10-22 17:55:27
@ThreeUKSupport spoke to the lovely Armit yesterday, no problem with him at all but was told my number would be transferred in 24hrs... Not happened. New to Three after 17 years with EE ... Should I be worried? Thanks.
Jenny K 🌺 @sleepyjenstar
Reported 2021-10-22 17:08:01
Today has been EXHAUSTING. Started off pretty tired and pushed through, hoping to spend the weekend resting to prevent a big energy crash. Stayed up to play #lingobingo with @ThreeUK 👌
Adrian Carter @adicarter
Reported 2021-10-22 15:50:38
My experience with @ThreeUK is so incredibly bad. I'd like to contact the relevant ombudsman about it. They've supplied me with under 1Mb down connection for the best part of a year. I can't even stream video low res with it.
Kat @bookskatlikes
Reported 2021-10-22 15:20:23
@neil_bidwell @Cmillar86 @ThreeUK Sounds like an industry wide issue. O2 is the same, been waiting for mine for 4 weeks, although was told up to 2 weeks originally. I'm now advised a further 2 week wait. But they cant guarantee it'll be with me in the next 2 weeks either . Looks like we're in for a long wait. 👌
mr bowling buys a newspaper @TheNinaAffair
Reported 2021-10-22 12:30:42
@ThreeUKSupport Your top up page has been broken for over 24 hours. When is it going to be usable again?
mr bowling buys a newspaper @TheNinaAffair
Reported 2021-10-22 12:28:25
@ThreeUK Your top up page has been broken for over 24 hours. When is it going to be fixed? https://t.co/GgncoAzAow
Ryan Flack @RyanJFlack
Reported 2021-10-22 12:16:07
@ThreeUKSupport It is currently impossible to do an anonymous top-up through the website, as the page where you select an add on loads looking like this.
I have tried on three different browsers so the problem appears to be at your end - please fix. https://t.co/qnGqBmsxtD
Maris Crane @florencelovesme
Reported 2021-10-22 11:30:41
@ThreeUKSupport It completed today about 6 hours ago. I can make and receive calls but texts are down
Rhomany💜💜💜 @rhomany
Reported 2021-10-22 10:05:18
@ThreeUKSupport is the network down yet again in ST6? I’ve got no signal whatsoever
Liv J Hooper @livjhooper
Reported 2021-10-22 09:39:38
Love to spend half an hour talking to @ThreeUK on the phone this morning to sort something i was incorrectly told in store, to then have talk to them for half an hour again to fix something they told me incorrectly on the phone 🙃
samioik @samioik
Reported 2021-10-22 09:02:16
@ThreeUKSupport trying to top up but both your web page on laptop and app on phone look scrambled making it unreadable...is there an issue?
Sally Finestone @SallyFinestone
Reported 2021-10-22 05:58:13
@ThreeUKSupport is there a mobile internet top up issue as not topping up
Sally Finestone @SallyFinestone
Reported 2021-10-22 05:56:35
@ThreeUK Is there a network problem as mobile internet ****le not topping up !
Quietroom @quietroomtweets
Reported 2021-10-22 05:09:31
@ThreeUKSupport Total Three burp. Got 5g home broadband in Sep. after ***urance my postcode was live. Mast down for a month. Router returned, contract cancelled. Fast forward to Oct: new promise 5g working, new contract & 5g router. No 5g anywhere. Waste of time - get a grip!
Dave Ansell @SciAnsell
Reported 2021-10-21 17:39:09
@Eye_Has_Tweets @DavidSmith237 @nicktolhurst I seem to remember the nfu being anti brexit, the issue was that a lot of farmers have been conservative since the year dot, and didn't realise that Brexit isn't conservative, or in their interests.
My uncle voted remain because he trusted French farmers more than three UK gov.
Colin Maddocks @colin_maddocks
Reported 2021-10-21 17:27:15
@ThreeUK @ThreeUKSupport Your new coverage checker is broken https://t.co/DXExd0BLhH
Jaxx @Jaxxsparks
Reported 2021-10-21 16:57:46
@ThreeUK terrible service and appalling help desk in India. Why is the the service down again 4 times in one day in E1
Jaxx @Jaxxsparks
Reported 2021-10-21 16:55:14
@ThreeUK why is your service so bad ? 3 times today the network is down in London E1. I can’t deal with this. I call up and get a guy in India who has no clue. This is appalling
K @KTDuk
Reported 2021-10-21 13:46:42
@ThreeUKSupport I already reported the first issue last week, the broken TV today has not been reported yet because we are sick if having to ask people not to send us broken goods. Is this something you can rectify?
K @KTDuk
Reported 2021-10-21 13:31:14
Actually cannot believe it. Complained to @ThreeUK and @ExertisUK last week because our free LG TV was delivered a month late with a smashed screen, we recieved a replacement today and the screen was smashed but now we have 2 BROKEN TVs appalling service. https://t.co/DBb4Siuvq9
// Duffy // @Duffy_Louise
Reported 2021-10-21 12:24:20
@ThreeUK hi there, could you shed any light on why my phone looses it’s WiFi in my house? Not sure where the issue lies but wondered if you had advice what to check? https://t.co/mpwruRuNcD
Lisa Gillies @Baby_Lisa_19
Reported 2021-10-21 12:10:57
@ThreeUKSupport I can’t get a signal in my phone haven’t for a while now is there been a problem
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