Is Three UK down right now?
(latest update October 03, 2022)
Hutchison 3G UK Limited, doing business as Three UK, is a British telecommunications and internet service provider operating as a subsidiary of CK Hutchison Holdings, operating under the global Three brand. The company provides 3G, 4G and 5G services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Peter Boros @1Pebo
Reported 2022-10-03 18:29:39
Almost as bad as @ThreeUK scam where they promise free top up for life, take money and then fail to deliver or even to provide a substitute service. Guess if it hits the bottom line then they can't be bothered to fix their screw up #MattAllwright #BBCWatchdog #RipOffBritain
Karen @Sm1th_y
Reported 2022-10-03 17:18:02
@O2 regretting moving 3 devices from @ThreeUK - O2 reception is appalling. What’s the problem? Anyone thinking of moving don’t do it!! Save your sanity and pay for the roaming. https://t.co/5ZEz9BzK6Y
Kamran @Kamran73298788
Reported 2022-10-03 15:40:21
@rhianna_joseph @ThreeUKSupport @actionfrauduk @ThreeUK @hammersmithandy To this day no resolve or feedback from @ThreeUK or @ThreeUKSupport . Phone number still in the hand of Fraudsters. I have contacted this bloody useless company well over 10 times. No one to talk to in person on the phone who can deal with the issue.
ishopinwales @IShopinWales
Reported 2022-10-03 15:17:21
We’re fixing an issue with our network in this area
We’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual.
Updates on our work will be posted . @ThreeUKSupport TERRIBLE
Athens - The Truth @AthensTheTruth
Reported 2022-10-03 14:54:45
@ThreeUKSupport For 1 week now "Wifi-Calling" has not been working! I used Chat to report this to your "Saurabh", but "Wifi-Calling" is still not working. I put my SIM in another phone, but the same problem occurs. I rely on "Wifi-Calling"! Please restore it as soon as possible!
Tim Mottram @timothydavidmo1
Reported 2022-10-03 14:25:31
@ThreeUKSupport So you stole from me, made me call you out on it. Then used that incident to refuse to fix a situation your Agent tricked me into? WTAF!!!!!
just a little ✨fox✨ @FURSONA_HAVER
Reported 2022-10-03 13:49:56
@ThreeUK is a joke. My phone got stolen and long story short they can't send me a new sim so I ask them to resolve the issue and they said they'll need to send a code to my number to confirm my identity, so like should I ask the guy who nicked my phone for this number or what???
Buffy @Buffstar
Reported 2022-10-03 12:28:51
@JopskiChas @BBCNews But it's not the lack of masts that are the problem! It's the fact that there are trees and walls in the way, blocking the signal! At least, that's what @ThreeUK told me...
Mark Leggett @ml3020
Reported 2022-10-03 12:07:44
@ThreeUKSupport on the network issues pages you have a message We’re fixing an issue with our network in this area
You give no timescales or provide any updates it just shows the same message tried ringing up and told I will get an update in 7 days. Do t have a 4g signal
FlawedHuman 🧜♀️ @Justice4amber2
Reported 2022-10-03 11:08:56
@Daisyy_Mic****e Do you think you know more about domestic violence than three UK judges, and literal DV experts?
Lol girl… You play games for a living, sit your *** down.
CarlOOOoos 👻 cajogos 🎃 @cajogos
Reported 2022-10-03 10:34:17
Anyone in the #MobileTech world can give me a hand?
Customers on @ThreeUK are not able to call me since I moved to @O2. I have been sent back and forth each telling me to contact the other. I'm sure it's a simple routing problem.
Anyone has any emails one can use? #ThreeUK #O2
🏳️🌈Chris Danks @christesla
Reported 2022-10-03 10:16:53
@ThreeUK I'm looking at a new sim deal 100GB Sim only plan via Quidco. £12 monthly and says includes Go Roam Around the World. However when i visit https://t.co/S9KeEK3gKn I'm confused as it says its included with Advanced Plan but then says a daily fee further down??
Chris Johnson @geordiechris48
Reported 2022-10-03 10:05:51
@ThreeUKSupport I've only noticed it an and around my postcode area. No problem with data or texts to my knowledge
nathan wright @nathanwright74
Reported 2022-10-03 09:51:02
@ThreeUKSupport What’s happening with this ? I’m still getting the same issue
RJH - Sheffield United Transfer Rumours @RJHFMM
Reported 2022-10-03 09:28:19
@ThreeUK
Cmon Three sort something out, it's been like this now for almost a week. My connection has been up and down for a week now https://t.co/Rg4ebK2mrJ
Joshcruicks @joshcruicks
Reported 2022-10-03 08:39:06
@ThreeUKSupport They said the issue was sorted and I wouldn't receive the letter again but they say that every time
Gerald McBride @mc_gerry4872
Reported 2022-10-03 07:32:21
@ThreeUK Hugely dissapointed with @ThreeUK won a competition on the 3rd August with a supposed delivery date of within 45 days and still not received my prize. Im sure if i went online to buy the same prize id receive it no problem within days. Bad way to treat customers
A K @adnaan1
Reported 2022-10-03 07:18:44
@Fabien91543271 @ThreeUK Same MAST issue in our area for many months , don’t think it’ll ever work
Vernon De Winnaar @Vernatron_
Reported 2022-10-03 07:05:14
@ThreeUKSupport Bruh its been like this for 9 months… the fact i get through to south african (i think) customer service is annoying because of the broken english …. I have made complaint after complaint and nothing is done . I live of my work phones internet half the time
Vernon De Winnaar @Vernatron_
Reported 2022-10-03 06:09:03
Pov u are with @ThreeUK and they cant fix their issues for years now . Time to leave #****network https://t.co/HUTAWmYYCu
nonamegang @nonameg38986289
Reported 2022-10-03 06:08:21
@ThreeUKSupport Still getting timeout issues, despite a weekend of “maintenance”… do I need to phone up for the 5th time to get someone to fix it? Or the 6th? Can I please just have reliable internet connection… the last 6 months were bliss!
Paul V Arts @PVegann
Reported 2022-10-03 04:27:21
@ThreeUKSupport Thank you Suzi, thank you for explaining the technical issue. It's not on a business account. As we already have a sim only contract with you at the moment, we were hoping to upgrade that contract early to a phone contract. However we cannot access the account to do that. https://t.co/h2jgGfrpdz
Chris Johnson @geordiechris48
Reported 2022-10-03 04:15:33
@ThreeUKSupport I'm having a problem with connecting to people when I call them on my first attempt. I get through to them but they can't hear me, I hang up and call again and this time everything is fine. I have tried my SIM in 2 different phones so it can't be the phone.
Ryan Holden @raz373
Reported 2022-10-03 03:05:22
@ThreeUKSupport I spoke with Holly last week who advised an Apple Watch pairing issue I’m having would be resolved by today. I’m still unable to add and just getting this error. Help would be much appreciated. https://t.co/wRAtpvt8Wj
Tom Smith @fish_head008
Reported 2022-10-03 02:59:34
@traxpop @ThreeUKSupport Same problem in keynsham, south Bristol
Tom Smith @fish_head008
Reported 2022-10-03 02:58:24
@ThreeUKSupport 4G connection keeps dropping in Keynsham area. Impossible to work from home, been going on a week now. Any news or date on a fix? Getting tired…
Alisha @Alishaa_Ali
Reported 2022-10-02 17:15:16
@traxpop @ThreeUKSupport I’m having the same problem my calls disconnect or the other side of the caller can not hear me !
Diane Taylor @DiTaylor8
Reported 2022-10-02 17:07:56
@ThreeUKSupport my connection has been dropping for the last couple of weeks. I can be on a call and it will cut off and trying to play games and it won't connect. What is the problem?
Paul V Arts @PVegann
Reported 2022-10-02 13:37:00
@ThreeUKSupport Also you have blocked us from accessing the account that this phone belongs to! So what is going on? I can still access my other account fine so the "technical issue" page that comes up when we try to access that phones account is clearly a block. Not on guys!
Phil A Gray Ⓥ @iPHlL
Reported 2022-10-02 13:08:08
@ThreeUKSupport Yes that’s fine. I contacted because since my SIM card change the other day my apple watch mobile data doesn’t connect. After going through a process with them I now have to re set my watch up from scratch and the problem@with the mobile data still doesn’t work.
Mother Jennifer Alice @WellbeingJenny
Reported 2022-10-02 11:14:25
@ThreeUKSupport Only issue… DATA, data
Alisha @Alishaa_Ali
Reported 2022-10-02 10:51:18
@ThreeUK what’s wrong with your network now! It seems to be the habit with you guys always a problem! My call ended so many times not only that the other side of the phone no one can hear me!
Graeme Burrell 🇺🇦 💙 @Cadoret
Reported 2022-10-02 10:16:07
****o @ThreeUKSupport. When are you going to fix your mobile broadband service in the Jaywick area?
It's been up & down all week.
I need a steady connection for my studies for the Ambulance Service, and I've had to pay Tesco £17.50 for broadband.
Are you going to reimburse me?
Graeme Burrell 🇺🇦 💙 @Cadoret
Reported 2022-10-02 10:14:37
****o @ThreeUK. When are you going to fix your mobile broadband service in the Jaywick area?
It's been up and down all week.
I need a steady connection for my studies for the Ambulance Service, and I've had to pay Tesco £17.50 for broadband.
Are you going to reimburse me?
Christopher Lemmings @CDLemmings
Reported 2022-10-02 09:42:36
@ThreeUKSupport It was sometime in the middle of October 2021. Yes I have been shown the information about go roam several times in the past day. My issue is that I was ***ured I could carry on as I was while agreeing to a 24 month contract.
nonamegang @nonameg38986289
Reported 2022-10-02 09:05:26
@ThreeUKSupport Internet maintenance happening again, no 5G… still get the timeout issues been having all week, phoned Three 4 or 5 times now, no one understands the issue, or is willing to take responsibility to fix it!
Paul @traxpop
Reported 2022-10-02 08:56:00
@ThreeUKSupport can you tell me when the problems in North Bristol are going to be sorted? The service status just keeps saying there is a problem. Home broadband is practically useless at the moment.
Jane hirst @janehirst1965
Reported 2022-10-02 08:28:01
@ThreeUKSupport Hi, well it doesn't look like the issue was fixed yesterday after all. No disrespect but I'm paying for a service I'm not receiving.. This is now day 4..
indiejayj @IndyJayy
Reported 2022-10-02 06:58:54
@TheSKYNDicate @ThreeUK it goes down often. the signal is not always stable fyi
Daniel @TheSKYNDicate
Reported 2022-10-02 06:48:53
@ThreeUK I was looking at your 5G home broadband offer but when I put my postcode in it only offers me the 4G option. Your coverage map shows I'm in a 5G area and I can get 5G no problem at all on my phone. Is there any reason why I don't get the 5G option?
Sarah @sarah_e83
Reported 2022-10-02 06:15:41
@P***portAndPix @welsh_ad @ThreeUK Mention that you’re going to switch to O2 and the deal with roaming is X. That should bring it down a bit ££
Michael Palmer 💙💛 @MikeyPalmer
Reported 2022-10-02 05:48:58
@ThreeUKSupport Any idea when your network will be working again in the SO16 area? It's been down since around 3am.
Marc @incredibles2022
Reported 2022-10-02 04:38:32
@ThreeUK @EE @Ofcom when will this mast be repaired. It has been like this since February-March this year!! And both your websites are saying there’s a problem in this area that will be fixed shortly but still hasn’t!! What’s going off!! NG18 1BW!!! Ofcom can you look into this!
mcal27 @MCal27
Reported 2022-10-01 12:46:26
@ThreeUK we have had horrid 4g speed allday. Service stays says work is underway. Is it possible to get an eta on fix? We are rural and are virtually cutoff
ᴅʀ ʜ.ᴀ. ʜᴇʟʟʏᴇʀ @hahellyer
Reported 2022-10-01 11:11:19
@ThreeUKSupport Your colleagues said I would have received a Sim already; and then also said it was cancelled; and then said another one was being sent. No, no one advises what the problem is. They just issue platitudes. I have raised a dozen complaints.
Bobby farrell @Bobbyfarrell13
Reported 2022-10-01 10:16:16
@ThreeUKSupport No problem, thank you, the issue i personally found with your website is how very confusing i found it when navigating and looking for what i needed. I was also asked to login 4 times and add an activation code just as many, its like your website pages are seperate not unified
バンテロスベアー @banterousbear
Reported 2022-10-01 09:54:55
@ThreeUKSupport Hi, walking around Convent Garden with full 4G signal but no internet, have tried airplane mode, restarting but still getting nothing - is there a network issue?
Nat @natcummins
Reported 2022-10-01 08:17:04
@ThreeUKSupport I've got no signal in N1. Any ongoing issues? Any idea how to fix it?
Alasdair Mulhern @alasdairmulhern
Reported 2022-10-01 08:16:40
@ThreeUKSupport No, it’s just as bad. Other friends I have who were with Three have advised me to switch to EE due your service here going down the drain.
hxmziak47 @hxmziak47
Reported 2022-10-01 08:08:11
@ThreeUKSupport This problem isn’t just where i live i have basically very low to no coverage in the most of south west london this includes kingston richmond surbiton i have an iphone xr and my postcode is KT6 4NG and i have no coverage at all in my home
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