Matthew White @mrmrwhite86
Reported 2021-01-16 04:13:33
@thinkmoney hi is the app down again?
Jake Malley @JakeMalley2
Reported 2021-01-15 13:08:28
@thinkmoney worse decision I made joining this Sh*t company. 2 incoming transfers of £500 blocked until i get proof from the sender yet no timescale can be given and I'm expected to just wait on £1000. Only after 5 phone calls was I made aware of this issue 50+hours later. Thanks
Reported 2021-01-14 22:08:33
@thinkmoney I applied for an account about nearly 2 weeks ago now and i still haven’t received my card & app is also down as it keeps saying time for a cuppa ? Even after receiving emails saying my account was opened & also received a message saying your card should have arrived but didn’t
Reported 2021-01-12 05:33:04
Are the systems down today? @thinkmoney having trouble with everything online.
carla mckenna @carla_mckenna
Reported 2021-01-01 08:28:52
@thinkmoney hi is banking down? I was sent money via the faster payment at 10 this morning and it still hasn’t went into account? Also automated payments that were due didn’t come in either? Tia
Reported 2020-12-29 04:39:54
@thinkmoney My apologies .. it logged in fine once I shut the app down! I Must look like Esmerelda today! Face ID must not of liked me first thing !! 😂😂😂
David Willacy @DavidWillacy
Reported 2020-12-28 10:05:37
@thinkmoney is there a problem with the App? It wont let me login
Laura Hawkins @LauraHa57236340
Reported 2020-12-23 18:51:29
@thinkmoney has your online bank transfer services gone down?
Reported 2020-12-18 15:28:40
@thinkmoney Do you people really have any prize to present to her or are you guys here to deceive people on Twitter? Why haven't the issue about the money left in my account be cleared, you guys closed down the account what about the remaining balance?
Pat Healy @lyddenpat
Reported 2020-12-16 19:34:28
@thinkmoney There’s a long way to go yet with this tree. I think most of the decorations are going to be low down. https://t.co/vDLOSxT4rw
Deborah McDonald @poppyreddeb
Reported 2020-12-02 09:59:22
@thinkmoney I could not use the card, it was declined at 2 different shops. Cash machines were also not working. Funds were in the account. It’s concerning that you don’t know what the issue was, there was zero update until it was fixed. It’s not good enough.
Deborah McDonald @poppyreddeb
Reported 2020-12-02 06:13:14
@thinkmoney @pell77 It was Sunday when all of your systems were down. You know about this @thinkmoney because your IVR was updated. You didn’t respond to any tweets on the day , no apology or update from you. You owe your customers more than an apology. Black Friday weekend and cards declined.Awful
M Rahman @MRahman19498883
Reported 2020-11-29 10:26:16
@thinkmoney THE WORSE BANKING EVER. THEY CHARGE £15 A MONTH TO KEEP ACCOUNT ACTIVE BUT THEY ALWAYS HAVE SOME KIND OF BULL**** PROBLEM. ****ING ****S.
Reported 2020-11-29 09:59:54
@GenieG77 @thinkmoney same issue looks like everyone has a fault with it
Reported 2020-11-29 09:59:32
@Peter10197161 @thinkmoney same issue looks like everyone has a fault with it
Reported 2020-11-29 09:59:14
@s****0902 @thinkmoney ive also had this issue and by the looks of things so have others. everything is down right now.
Reported 2020-11-29 09:58:49
@poppyreddeb @thinkmoney same problem here. think a few have this problem also. down completely right now but no message or update form them.
Reported 2020-11-29 09:58:16
@ClaireLeeHere @thinkmoney ive had this exact same issue. 2 hours they've been down completely
Claire Lee @ClaireLeeHere
Reported 2020-11-29 09:47:13
@thinkmoney How long are you going to down for because I just had to leave my shopping at the checkout because I can't move money
Genie Charles @GenieG77
Reported 2020-11-29 08:32:38
@thinkmoney is there a problem with the app and online services? I cannot access my account
Matthew White @mrmrwhite86
Reported 2020-11-29 08:01:04
@thinkmoney is the app down? All i get is technical error and please try again?
Joanne Clay @1982Clay
Reported 2020-11-24 05:28:54
@thinkmoney is your app down I've been trying to get on there all morning.
Chris harris @Chrisha28648430
Reported 2020-11-19 20:15:21
@thinkmoney the app has been down for hours now .
Reported 2020-11-15 06:09:13
@thinkmoney has there been an issue with money transfers lately?
I've had 2 friends send me money recently. One never came and went back into his account a few days later and another one now just missing.
Linda Moran @LindiLou67
Reported 2020-11-13 07:47:59
@thinkmoney here we go again! Relatively small amount of money, you block it (even though you could send me a text code) & spoil plans! I am sick to the back teeth of you deciding what I can & can’t do with my money! My partner never has this issue with his bank! 😠
Joseph Haynes @JosephH23615702
Reported 2020-10-13 20:18:40
@CapitalOneUK ****o, I’ve just applied for a capital one credit card through thinkmoney, it’s put me down as a student rather than I’m now disabled due to autocorrect. Can this be rectified on my account please? The application number is 9955058693564423.The tweets set to private
Linda Price @linzzy50
Reported 2020-10-12 16:44:31
@thinkmoney is there a technical issue with the transfer money to payee please. Ive tried to transfer money several times today and the icon keeps disappearing
HookedonHandmade• BLM ✊🏾 •Crochet Artist• @hookedonhandmad
Reported 2020-10-09 06:22:24
@thinkmoney is the app down right now? I’m stuck on permanent loading
Richard Phillips @richyphillips
Reported 2020-10-02 09:35:42
@tonywestonuk The problem comes when it is spent on crony capitalist contract firms who just give it all to their shareholders. Time to share the love. #rethinkmoney
Chris ladley @chris_ladley
Reported 2020-10-01 03:23:24
trying to make a payment, for the first time, on my @Barclaycard with my @thinkmoney card it's saying its a credit card and won't let me make a payment. Is this a known. Issue or a short term problem.
Tom Tilbrook @TDMTilli
Reported 2020-09-25 09:42:54
SHOCK @thinkmoney APP IS DOWN AGAIN! 🤡
SO Urmston @So_Urmston
Reported 2020-09-22 02:14:08
@ohmymarieuk @thinkmoney Same here - thinking there's a problem with the text service? @thinkmoney please advise
Oh My, Marie! @ohmymarieuk
Reported 2020-09-22 02:09:09
@thinkmoney Morning guys, trying to do some banking this morning. OTPs aren't coming through to my mobile - I have 2 accounts and the same happening with both - Is there a problem with your systems this morning? Thank you