Is Tesco Mobile down right now?
(latest update March 21, 2023)
Tesco Mobile Limited (trading as Tesco Mobile) is a mobile virtual network operator in the UK, Ireland, Slovakia, Hungary, and the Czech Republic. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tesco Mobile Problem Reports
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James Foster @JamesFo24178581
Reported 2023-03-14 10:52:20
@tescomobile I wonder what would happen if I was to shut a store down, or cut Tesco phone lines for over a month.
This is costing me tens of thousands of pounds.
James Foster @JamesFo24178581
Reported 2023-03-14 10:48:14
@tescomobile Over a month now two lines have been down and nobody has botheres to call me and explain what the **** is going on.
Andrew Foley @AxlandyFoley
Reported 2023-03-14 09:45:39
@tescomobile The link showed a issue historically and yeah switched it off and on again.
James Foster @JamesFo24178581
Reported 2023-03-14 05:49:20
@BBCNews @itvnews @clairefweir @tescomobile @Tesco
Any body interested to hear how Tesco Mobile have shut down my business line and a personal line for over a month.
Lied to me, broken promises time and time again?
#customerservice #customerexperience
Graeme @GrimeyDubya
Reported 2023-03-13 07:06:18
@tescomobile So it’s now 16 days since informing you of the safety buffer issue. Still no resolution. I bet if I stopped paying my bill you would be all over me like a bad rash. #ceoemail I already have it…
Thomas James @urbanedgedesign
Reported 2023-03-13 06:02:10
@tescomobile Desktop Safari, the same issue. Version 16.3 (18614.4.6.1.5) https://t.co/maFIEaRjqX
SHANK @JOLL0F
Reported 2023-03-12 18:39:19
@tescomobile I've had an issue.
Thomas James @urbanedgedesign
Reported 2023-03-12 01:58:29
@tescomobile can you please fix all the accordions and tabs on your website, they’ve been broken for days, can’t open any drop-down information. As a new customer constantly being sent by advisors to the site, this is bad. Thanks.
Matt Wright @mattitalk13
Reported 2023-03-11 12:07:10
@tescomobile is there an issue with calls as all the calls I receive come up private number which is very annoying
Ronalds Busulwa @Ronaldskato2
Reported 2023-03-11 11:02:43
Bought new Z Flip4 which malfunctioned (not flipping impacting screen) from @tescomobile. Greedy Tesco demanding £450 to fix it, saying @SamsungUK don’t cover manufacturers fault. How is this even possible when your product stopped working as it should? You only are about money?
Black Students Mental Health Blog @BlackstudentsMH
Reported 2023-03-11 10:50:12
Bought new Z Flip4 which malfunctioned (not flipping impacting screen) from @tescomobile. Greedy Tesco demanding £450 to fix it, saying @SamsungUK don’t cover manufacturers fault. How is this even possible when your product stopped working as it should? You only are about money?
Tesco Mobile @tescomobile
Reported 2023-03-11 08:37:19
@lotslottie16 Hi, Charlotte. Apologies, we are currently aware of an intermittent issue with some of our self-service tools. Our team are working to resolve this as soon as possible. Very sorry for any inconvenience. You can contact our Upgrades Team on 4422 from your Tesco Mobile phone.
mia // rip wad 🟧 @miadnpstan
Reported 2023-03-11 06:27:37
@H3reWeG0Aga1n @david_smithA5 @almostthere010 @tescomobile Been on the phone to them twice this morning, all tesco mobile systems are down and they've no idea when they'll be back up again, I just want to pay my bill 🤣🤣
Craig @1974craig17
Reported 2023-03-11 05:24:01
Can't believe I had to check the status of #EE after my router is showing 2 red lights. Search on website & absolutely zero problems in #Solihull or #Birmingham yet using the engineer text service shows a major outage & no broadband for 7 hours. Thank god for #tesco mobile.
catching big fish - - Sometimes @BigSometimes
Reported 2023-03-11 05:05:49
@tescomobile
Hi is there an issue with the Tesco mobile website , as I can't login via the app or website, to view my account, Thanks
P @almostthere010
Reported 2023-03-11 04:51:12
@tescomobile morning , is the app down this morning ?
Mrs Cheadle Hill @ooshie71
Reported 2023-03-11 04:14:16
@tescomobile I have not been able to make or receive any calls when at home for about 10 days which is apparently due to a mast being down. No update since Monday. This is causing significant problems.
Paul Hicks @paulhicksuk
Reported 2023-03-11 04:13:31
Any possibility you might actually transfer my number today @tescomobile ? Or perhaps someone could let me know when you will fix this. Only asking for the 10th day in a row.
Catlas @Catlas63
Reported 2023-03-11 03:46:07
@tescomobile had no end of issues with your website being super laggy. Tried to get support and now your “systems are down” and no phone lines open until Monday… what’s going on?
Mikeyboy @mikw650
Reported 2023-03-11 03:19:21
@tescomobile Your app appears to be down. When opened I just get a blank screen with a spinning circle. Never had this before
Seagullshit @Seagullshit1
Reported 2023-03-10 11:06:38
@tescomobile Did also win an award for crap signal? I often find myself with 3G coverage or my internet being really slow around peak times. Never have a problem with my EE work phone.
12 months left on my contract and I’m off.
Ainsley Allister @AinsleyAllister
Reported 2023-03-10 10:35:53
@tescomobile 2. I wish to speak to someone regarding this problem with the mast so please give me a number to ring so I may talk with someone in person! I hope you realise we won’t have an uninterrupted call so please bear with me if I miss out on 10 secs of what is being said!!
Ainsley Allister @AinsleyAllister
Reported 2023-03-10 10:31:39
@tescomobile I am again complaining about a problem all your customers living in the SA3 are having with your O2 network mask ! Our mobile calls are cutting out with each call for about 10 secs and this has been an ongoing problem since December! O2 are aware of this!
Ainsley Allister @AinsleyAllister
Reported 2023-03-10 10:24:14
@O2 I have tried contacting Tesco mobile who are using your network but they tell me there is no problem! Of course you knows differently that there is a problem with the mast as you are refunding others money paid to you since Dec! Could you please bring it to the attention of Tesco
James Foster @JamesFo24178581
Reported 2023-03-10 09:48:52
@tescomobile @clairefweir @tescomobile why take this away from the public. Everyone should know how Tesco don't care and have made no real attempt to sort this issue out.
I ask again for @clairefweir to contact me. This could be costing my company tens of thousands of pounds.
Infinate Mooster Dog @DogMooster
Reported 2023-03-10 03:22:24
Wahay! That's the first @ee phone contract expired. See ya you absolute greedy hounds!!!!
1 down, 3 to go!
****o @tescomobile !!
#EE
#PriceHike
Tonik08 @tonik082
Reported 2023-03-09 13:21:03
@tescomobileire is there any issues in Galway knocknacarra. Network is down for a while
Austin Guerin @Oudivit
Reported 2023-03-09 11:23:37
@tescomobileire network down in Morth Clare for the last 5 hours. When will it be back?
AndyG @AndrewGarland3
Reported 2023-03-09 10:09:49
@GregMerseyexile @tescomobile I've a similar issue with @VodafoneUK and luckily my contract ends this month. Was thinking about EE but maybe not
Emma 🐄🔑 @Mookii
Reported 2023-03-09 03:42:06
@tescomobile Hi, I topped up earlier this morning and had the notification saying it's gone through and the app says it has, but I've just had a message saying there's a problem with my rocket pack. I'm confused. Is it a known issue?
Parv Sharma @ParvSharma2021
Reported 2023-03-08 14:58:43
@tescomobile seems like there is some issue with the website. Its not even going to credit check for a new phone and it starts saying “unable to verify details”
Eric Phenix @Eric_Phenix1992
Reported 2023-03-08 11:32:06
@tescomobile I can’t pay my father phone bill . We tried online and won’t accept his 3 digit security and trying to ring just puts the phone down . so can’t speak to anyone , and web chat is not working just not loading . #help #tescomobile
Pamela Saunders @PamSSaunders
Reported 2023-03-08 10:52:26
@tescomobile Hi Chris
Phoned customer service & they say there isn’t a problem. This happened on Sunday & they said there was a problem & it came back on in the evening. I can not be without my phone.
Stefan Costen @stefan_costen
Reported 2023-03-07 16:53:00
@tescomobile do you have an outage in Margate?
Graeme @GrimeyDubya
Reported 2023-03-07 16:36:33
@tescomobile it’s now 9 days of not being able to change my safety buffer. Surely it can’t be difficult to get your tech team to “debug” it to find the issue. Come on guys , ombudsman getting copied next .
Chris Rayner @Chris_Rayner
Reported 2023-03-07 14:42:03
@tescomobile are unable to do a simple number port! 3 SIMs ported in today, 1 has data, 2 don't. All I get is 'issue will be fixed in 24 hours' and a days refund. Pathetic. I had data whilst at @iD_Mobile_UK, now I don't
Ed English @CheesyPeasAgain
Reported 2023-03-07 13:47:55
Still waiting 9 days down and no contact from @tescomobile
J.J. Henry @JJHenry8
Reported 2023-03-06 12:46:35
@andygray1401 @tescomobile They use O2s network so it’s won’t even be their engineers. Had your pants down
mandi southern @smudgykins
Reported 2023-03-06 11:37:23
@tescomobile Hi it seems this has now been set up but this does not help us upgrade until June by which time the clubcard offer has ended. This has never been an issue in the past to upgrade
Never Enough Ink Natalie @moreinkneeded
Reported 2023-03-06 10:49:03
@ChuckIOM @flywithTheBoff @tescomobile @SimonCalder @JSS779 @NewcastleFlyer @_Travelwithdan I'm using three mobile. Pay as you go and roaming free. Works grand with 4G in America. Been using their services for every winter trip since 2014 to Europe/US/Canada, never had an issue.
mandi southern @smudgykins
Reported 2023-03-06 10:39:59
@tescomobile after being a customer for mobiles over a number of years we have tried to upgrade 2 phones but as the direct debit has never been set up by yourselves and we pay online we have been turned down due to we have to prove 3 direct debit payments to upgrade
Esther Kezia Thorpe @EstherKeziaT
Reported 2023-03-06 10:08:00
@tescomobile phone has had no signal all day. Have tried your status checker but it's not helpful and down detector suggests I'm far from the only one with the issue, any clue what's up?
Elder Grizzly @ElderGrizzly
Reported 2023-03-06 09:58:34
@flywithTheBoff @tescomobile @SimonCalder @JSS779 @NewcastleFlyer @ChuckIOM @_Travelwithdan O2 are excellent for USA. And it’s free for any tariff over 75gb a month, which is £15 at the moment I believe.
Been using it for work and personal travel for years with no issue in US
Roger Smith @RogerSmith0909
Reported 2023-03-06 09:18:37
@tescomobile It wasn't the signal it was due to the fact that an update needed installing. Please p*** this onto your customers that are quoting similar problem with not being able to receive incoming calls, it works fine for me now. @o2
Farah @Farah53785824
Reported 2023-03-06 05:11:24
@tescomobile I have called customer services FIVE TIMES for an urgent issue. Please let me know how to raise a complaint.
Roger Smith @RogerSmith0909
Reported 2023-03-05 14:50:18
@Soph1eJ @tescomobile I've solved the problem for them. Turn on wifi and install the latest update, then it works as normal
Roger Smith @RogerSmith0909
Reported 2023-03-05 14:25:54
@tescomobile @Soph1eJ You need to fix this, it is a widespread problem. Myself and 2 people I know, plus the ones already asking you are all having the same problem this weekend. Can call out, can text and receive texts, but incoming calls all go straight to voicemail. All are @o2 via Tesco Mobile
Keri Masters @kerimasters183
Reported 2023-03-05 13:57:05
@tescomobile looks like there is a problem in our area
Keri Masters @kerimasters183
Reported 2023-03-05 13:54:59
@tescomobile looks like there is a network problem https://t.co/htIhI3WwqZ
Lord never-underestimate-incompetence @neverunderesti8
Reported 2023-03-05 13:28:13
Great when your 2 factor time limited verification code arrives 2 hours after it became redundant . Is that down to paypal or Tesco Mobile?
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