Is Tesco Mobile down right now?
(latest update January 24, 2021)
Tesco Mobile Limited (trading as Tesco Mobile) is a mobile virtual network operator in the UK, Ireland, Slovakia, Hungary, and the Czech Republic. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Jeremy Phillips 💙 @j_j_phillips
Reported 2021-01-24 12:43:44
@tescomobile See? No thought to how to solve the problem, offer to p*** the matter on to decision-makers or make things easier for customers, especially in THE MIDDLE OF A PANDEMIC.
Just the usual "I'm sorry, it can't be done." You're a joke.
Alan Grange @grangeyboy
Reported 2021-01-24 09:08:09
@tescomobile I, like so many tweet my frustration when there's a problem. On this occasion it was my error but Shaz in customer services was excellent. Promised to call me in 2 weeks when the problem phone was in my possession and did exactly that. Deserves a mention.
karen delahunty @karendonaghey24
Reported 2021-01-23 08:41:23
@tescomobile k Donaghey 52 LA1 2js I’m after a one off bundle that I can tether to other devices so I can watch my Telly/box sets as my internet is down and has been since Wednesday!! 🤬🤬. As I’m disabled Telly/box sets are my lifesaver as I’m shielding. Please can you help
VJS @VJS02544743
Reported 2021-01-23 07:09:56
@tescomobile Am receiving calls from Central African Republic. Having taken to the Internet about the problem I can see that it is a scam. Numbers are different so little point in trying to block them. I know not to return the calls but are you aware they are happening?
Falz @FalzonHero
Reported 2021-01-22 13:54:33
You guys network down? @tescomobile
NickCollins🐜 @NickCollinsPod
Reported 2021-01-22 08:40:34
@tescomobile No questions. Just outrageously rude customer service agents. Disgusting attitude. Just letting those contracts run down.
Brendan @2twit2who
Reported 2021-01-22 06:51:50
@tescomobileire Hi I have no signal showing. In Tallaght, is there an issue?
Matthew @MatthewGerard87
Reported 2021-01-20 08:20:10
@tescomobile Ah yes, there's a mast issue, as it turns out. Thanks for pointing me in the right direction, Liz! 🖖
Sky Help Team @SkyHelpTeam
Reported 2021-01-20 08:15:25
@Steve_c1962 No problem. If you or your wife contacts Tesco Mobile they'll be able to advise how to help prevent nuisance calls. ^HW
Tesco Mobile Ireland @tescomobileire
Reported 2021-01-20 05:37:51
@joeb_cork @Madmudder2 @Emmabuckley567 @Tesco @tescomobile @TescoIrl Hi Joe, can you tell me the exact issue with phone and when/where it was bought and include your number please by private message DM? I would like to look into this further for you. Thanks^SL https://t.co/9oLJl3LSdU
David @Davidyihye
Reported 2021-01-19 14:50:26
@tescomobile Hi I've tried still the same issue, I don't know of the Manchester area is covered properly for Tesco mobile is really is bad
Madmudder @Madmudder2
Reported 2021-01-19 10:59:32
@tescomobileire @Emmabuckley567 @Tesco @tescomobile @TescoIrl True but your staff should be aware of company policy - that’s a training issue which now can be highlighted and worked on 😁
Tesco Mobile Ireland @tescomobileire
Reported 2021-01-19 10:31:03
@Madmudder2 @Emmabuckley567 @Tesco @tescomobile @TescoIrl Hi, we can only ***ist a customer when we have their details and have the full context of query. We are separate from the stores and would be unaware of the issue. We have requested Emma to contact us so we can ***ist her. Thanks,^SL
KK @k_olejarz
Reported 2021-01-19 08:29:06
Just been on phone to @tescomobile. I told one of your team members that they’re not understanding what I’m trying to say and his response was “clearly I don’t” and he put his phone down 😅 train your staff
Outnabout07 @outnabout88
Reported 2021-01-18 17:57:56
@tescomobile is online site down
Shaha Alam @shaha_alam
Reported 2021-01-18 13:52:00
@tescomobile Of course it's registered with royal mail. How would I be receiving mail at these years? The problem is with your address lookup - it's a UI limitation. I'd happily explain it if your weren't so keen to fob me off with non-answers. What happened to customer service?
Tari | Joseph's Theorists 📝| 🌲💚🍃 ⟭⟬⁷ @AllisonAngel_
Reported 2021-01-18 12:07:37
@septiceyemary @error_mp4 @angeliciplier @pma_girl @SeanAndTheSeans @nerdfictionstan @septicsaturn @antis_gauge @mementomeliora @Jack_Septic_Eye @Tesco @tesconews @tescomobile @TescoBankNews @Tescoukofficial @LordSaladGay @kjellcorpse @JoeyGraceffa ILL NEVER LET YOU LIVE THAT DOWN
꒰ Seány And The Seáns ꒱ @SeanAndTheSeans
Reported 2021-01-18 11:59:19
@pma_girl @error_mp4 @kjellcorpse @septicsaturn @antis_gauge @septiceyemary @mementomeliora @nerdfictionstan @Jack_Septic_Eye @Tesco @tesconews @tescomobile @TescoBankNews @Tescoukofficial @angeliciplier @LordSaladGay THATD HIS PROBLEM
Louise Underwood @obsesivcreativ
Reported 2021-01-18 10:57:29
@butchercrew @virginmedia @JesmondPark Yes, over the last week or so inparticular it's cut out a few times - had to link mobile data to the laptop yesterday, which is another issue I'll have to look at with @tescomobile for #homelearning !
Granny Jan 😎 @janpclark
Reported 2021-01-17 06:30:32
@charliepethers I'm with @Tesco mobile - which has always been great - and have pretty cheap monthly rate which has gone down over time been with them for 10 yrs or more.
''is that 3rd party??
🖤 Stephiie's on mars 🖤 @SuperDeadSteph
Reported 2021-01-16 13:11:13
@tescomobile Hey! So I typed in my postcode apparently it says they are investigating a broken mast? Could this be why my phone isn't registering any sim or network??? I live in Nottingham area
🖤 Stephiie's on mars 🖤 @SuperDeadSteph
Reported 2021-01-16 12:34:32
@tescomobile Hi im on contract and my phone seems to be having issues with recognising theres a sim card in it. This has been happening since this morning. Im with you guys. Is your network having issues? Or is there a problem with my sim card/phone??
APEXFARGO @panashe263
Reported 2021-01-16 10:18:57
@tescomobile @jwoodall88 Same problem here I left my house and now I’m just stuck on 3G with no internet but it works for a bit after I turn the signal on and off multiple times
Jessica @jessiekisskiss
Reported 2021-01-16 10:16:42
@tescomobile is there a problem with your network iv gone from having 4g the h and sometimes h+ so can hardly do anything. Checked online says it's fine. Turned phone on/off and cleaner sim but nothing has worked
Karen Barker 💙 @Kiai_Kas
Reported 2021-01-16 08:08:38
@BullyKJ @penopelop @ThreeUK Don't hold your breath, it's been down all morning yet their service checker is STILL stating there are no issues. My contract is up in March and I'm going to Tesco mobile same as my son who never has any problems and always has a signal anywhere we go when I cannot get one.
emmajay @emmajay58894054
Reported 2021-01-15 13:58:08
@tescomobile hi, I have a problem with my phone screen - the top LH corner display is fuzzy. Can I get a replacement?
Stuff Your Space @stuffyourspace
Reported 2021-01-15 10:25:51
@tescomobile @ToneEQ That’s a lie? Because further down there are tweets from other users saying the same thing! AND I AM TWEETING TO SAY THE SAME THING’ I wonder how many other people have called and you’ve said “we haven’t heard this from anyone else”
Nick W @TheMrnortholt
Reported 2021-01-15 10:14:14
@tescomobile I think my wife who has the contract on son’s phone has gone down this route, but will try again. Thankyou
Tony Cue @ToneEQ
Reported 2021-01-15 09:18:05
@tescomobile It's not working across 6 different browsers on 3 different devices, including a fresh install of Opera browser, the problem is not my end. So far it's taken me an hour to try and check my upgrade dates.
#Josh 🇬🇧 @JMT896
Reported 2021-01-14 11:11:37
😫 .. @tescomobile - PLEASE Fix Your Website.. the Samsung S21 Ultra Pre-order Section of the Website isn't Working.. It's Trying to Give me Apple Products!🙃😩
Lyndsey Hutson @HutsonLyndsey
Reported 2021-01-14 05:38:43
@tescomobile Yeah that’s all well and good I hope my bill will reflect this issue. Doesn’t seem to be a problem when I receive my text message reminding me my bill is due. That gets delivered quite easily. Ironic
Lyndsey Hutson @HutsonLyndsey
Reported 2021-01-14 05:20:14
@tescomobile I have not been able to receive or make calls in 4 days now. What is happening to fix the mast that is apparently not working?
Lyndsey Hutson @HutsonLyndsey
Reported 2021-01-14 05:19:32
@tescomobile Can you try and fix the service issue in my area first?
Alice @_alice_burke
Reported 2021-01-13 09:57:43
@tescomobile I have done this and still having the same problem. It’s quite regular as well, this isn’t the first time
#Pre | Lyamks @lyamks
Reported 2021-01-13 09:38:14
@_alice_burke @tescomobile I’m having this same problem. It’s everywhere I go I’m always on 2 bars signal and can hardly load anything
William Casey @LiamCrapCrap
Reported 2021-01-12 12:26:14
@notorious_twub @tescomobile never lets me down
Tesco Mobile Ireland @tescomobileire
Reported 2021-01-12 04:10:51
@pazzyb1 ****o, Patrick. Thank you for contacting Tesco Mobile. We are sorry to hear you are experiencing this issue. Can you please send us a DM with your account details? We will be happy to take a look into it.
Kind regards,
^R.
Patrick Buckley @pazzyb1
Reported 2021-01-11 15:28:38
@tescomobileire They were both in reply to an issue where your agents have failed to save my updated card details multiple times so I don't know why one of them would give me a prepay solution.........
Lally @Lally55414210
Reported 2021-01-11 06:03:35
@tescomobile @Tesco That's the problem. What can we do about the sim ?
RubyTinkerbell @RubyTinkerbell
Reported 2021-01-10 09:53:12
@tescomobile The missus has same issue, obviously cause in same house.
RubyTinkerbell @RubyTinkerbell
Reported 2021-01-10 08:59:49
@tescomobile Signal problems in most of my house nowadays.
Have checked the link & says there aren't any issues; but it's hardly going to say there's an issue, cause that'll lead to justified complaints.
Will be looking for another provider if doesn't improve.
Rhys Baker @TheologyRhys
Reported 2021-01-10 07:19:34
.@tescomobile is there an issue with your website? I am trying to request a new p***word and am stuck on a loading screen. Tried two different browsers and at two different times.
RubyTinkerbell @RubyTinkerbell
Reported 2021-01-10 06:44:31
@tescomobile Just what us customers want to hear - just leave us if you're not happy, cause we're not interested in solving the issue!
Donna @DonnaBoo63
Reported 2021-01-09 12:18:13
@tescomobile Really need resolution to this issue. Phone went back via DPD Monday 4th (as arranged by Additional Support Team) but still not had confirmation of receipt and cancellation of contract.
Sam R @maz558
Reported 2021-01-09 11:02:45
@bt_uk That’s part of the problem. No one seems to want to help the very elderly keep in touch despite them fighting in WW2. Have you found this too? @ageukcampaigns @TheSilverLineUK @cap*****ommoore
Maybe one of the mobile networks can help me @EE @O2 @VodafoneUK @ThreeUK @tescomobile
Jason Good @JasonGood
Reported 2021-01-08 13:25:42
@JolyonMaugham @ThreeUK @tescomobile Bear in mind the vast majority of their users are probably mostly at home and making no use of their data allowance. There is no capacity issue.
Maddy @maddy_106
Reported 2021-01-08 07:49:12
@tescomobile is your mobile app down? It has been saying you are experiencing technical difficulties for a few days now. Thanks
Matt Cann @mattcann72
Reported 2021-01-08 05:17:34
@tescomobile ****o is there a way to get in touch with a senior complaints manager? I have had an issue for 2 weeks which you caused and have made worse. Speaking to the 4*** customer care line pretty much every day is getting me nowhere.
PIXIE yes that IS my name! #SearchingforSTOLENKobe @PixieSteven
Reported 2021-01-08 03:25:13
@OliverDowden @educationgovuk @VodafoneUK @ThreeUK @EE @tescomobile @SkyUK @O2 @virginmedia @SMARTYMobileUK Who is going to pay for this Mr Dowden? Will my costs go up? There is no such thing as free for anything, someone always pays somewhere down the line. I have not had one penny off your govt, used my savings, then sold car. Shame on you.
Karl Hayden @Khayden2412
Reported 2021-01-07 17:56:09
This is an easy fix for mobile data providers... sign the petition to show your support. @eircom @ThreeIreland @VodafoneIreland @LycamobileIE @tescomobileire @VirginMediaIE @gomoireland