Is Tesco Bank down right now?
(latest update January 21, 2021)

Tesco Bank is a British retail bank. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Mariam @mazza_ms
Reported 2021-01-20 07:34:14
An issue with their system (read retweet trail).How would I know your system will not have the same issue with my current balAnce.@tescobankhelp confirm my balance is £0 in writing @financialombuds @TheFCA #misleading letters #customerexperience #unreliable #poorcustomerservice

Tari | Joseph's Theorists 📝| 🌲💚🍃 ⟭⟬⁷ @AllisonAngel_
Reported 2021-01-18 12:07:37
@septiceyemary @error_mp4 @angeliciplier @pma_girl @SeanAndTheSeans @nerdfictionstan @septicsaturn @antis_gauge @mementomeliora @Jack_Septic_Eye @Tesco @tesconews @tescomobile @TescoBankNews @Tescoukofficial @LordSaladGay @kjellcorpse @JoeyGraceffa ILL NEVER LET YOU LIVE THAT DOWN

꒰ Seány And The Seáns ꒱ @SeanAndTheSeans
Reported 2021-01-18 11:59:19
@pma_girl @error_mp4 @kjellcorpse @septicsaturn @antis_gauge @septiceyemary @mementomeliora @nerdfictionstan @Jack_Septic_Eye @Tesco @tesconews @tescomobile @TescoBankNews @Tescoukofficial @angeliciplier @LordSaladGay THATD HIS PROBLEM

Colin West @onlyajogger
Reported 2021-01-18 09:22:54
@oflynnsocial @JuliaHB1 Just called Tesco Bank, was answered immediately and my issue solved satisfactorily 👍👍👍

Lilly 💙🕯️🍋 🇪🇺 3.5% @lillype
Reported 2021-01-18 08:56:13
@tescobankhelp hi, I have a problem that I'd like some help with please.

Stephen Holden @sholden612
Reported 2021-01-17 09:09:57
@tescobankhelp @TescoBankNews Updates on my Credit Card needs sorting on there are transaction made on Weds and Thursay no longer pending but have yet to go in I have done all your well trained Staff Adisised me now rarely have problems with transactions paid in or out hope not forced to phone down again

Martin J Keatings #VoteAFI2 @MartinJKeatings
Reported 2021-01-16 14:07:08
@tescobankhelp ...being shut down as well - I mean what plank cuts off access to all services in the middle of the afternoon.

Martin J Keatings #VoteAFI2 @MartinJKeatings
Reported 2021-01-16 14:01:10
@tescobankhelp F*ck your feedback - we're not talking about a little issue here, we're talking about people cut off from their money on a Saturday during the afternoon in the middle of a pandemic! THIS SHOULD HAVE BEEN DONE AT NIGHT! PERIOD.

Emma @EmmaFundraiser
Reported 2021-01-15 16:54:30
@ItsMimiBlack @TescoBankNews PetPlan are excellent - I pay about £24 a month for my cat but they paid out in full when she needed iodene treatment which was over £2000 with no problem ☺️

The Marvellous Muttdini 🏴🔰 @bigwows
Reported 2021-01-14 11:09:17
@tescobankhelp You can’t. I was just wondering why you thought 3pm on a Saturday was (again) a convenient time for your banking systems to be down.

Krusty Blackhead’s blocked drinking straw @bobwells999
Reported 2021-01-14 07:34:55
@tescobankhelp Are you going to fix your credit card online payment system? If not I’m ditching the card and going elsewhere.

Robyn Caitlin @RCaitlin
Reported 2021-01-11 04:58:34
@tescobankhelp is there a problem with the app? I’ve been trying to sign in since Saturday and it just keeps telling me this? https://t.co/xJV0QUs5GQ

Satpal Chander @SatpalChander
Reported 2021-01-04 03:53:02
@tescobankhelp Is there a problem with your payment processing for insurance?

Shaz59 @W59Sharon
Reported 2021-01-04 02:29:16
@TescoBankNews can't get into your banking app this morning (Android). Is there a problem at your end? It's not opening circle going round & round

Adam @hahayeahmank
Reported 2021-01-03 06:34:59
@tescobankhelp I’m having the same problem again where I pay my balance on my statement but the the available credit has not gone up, please help

Tesco @Tesco
Reported 2020-12-30 07:20:35
@michaelbevan30 ****o, thanks for taking the time to get in touch.
Tesco Bank issue debit and credit cards which also function as a Clubcard. You should be able to see two long numbers on the card, one used for payment and another which should start 634 which is the Clubcard number.
TY - Alan

Clare Hemsley @ClareHemsley1
Reported 2020-12-30 05:18:11
@tescobankhelp No problem. Thank you for the speedy response!

JK Business Support @JayKayEvents
Reported 2020-12-29 06:24:14
Need to do a #shoutout to the lady at @tescobankhelp who resolved a credit card issue for my 81 yr old father this morning!
With his lack of verbal communication, she showed incredible patience and went above and beyond to get it sorted and rang me to let me know! Thank you!!!

Seán Hanley @DrSeanHanley
Reported 2020-12-23 15:00:44
I’m currently being badly let down by @tescobankhelp @tesco. Now you know whose Home insurance to avoid folks

Seán Hanley @DrSeanHanley
Reported 2020-12-23 14:57:59
I’m being badly let down by @tescobankhelp, Now you know who’s home insurance to avoid folks

Seán Hanley @DrSeanHanley
Reported 2020-12-23 14:55:41
@tescobankhelp broken central heating and have Tesco home emergency cover – great? No, terrible. Either cut off or put on endless hold on your 24-hour helpline. What kind of customer service is this?

Wash 🧜 @vekawxx
Reported 2020-12-20 10:01:31
@tescobankhelp ****o, My grandma has had her card eaten by an ATM. she got her security questions wrong when she rang up so she is being posted a reset pin but problem is without a card she has no money whatsoever... Is there any way she can access cash from her savings account?

Gavin Hall @gav28uk
Reported 2020-12-17 07:40:26
@tescobankhelp hi guys, is there a problem with MasterCard transactions not moving from Pending to appearing as processed within IOS app? I have 8+ transactions from various outlets all showing as pending since last week, which is most unusual!?

Paul H @paulyh5
Reported 2020-12-16 14:44:11
Appalling response to a complaint from @tescobankhelp after I booked two am appointments to have my windscreen replaced - my problem that they didn't call ahead and turned up 2 hrs late apparently! Avoid Tesco car insurance at all costs!

Kamala’s secret hiding place for Joe’s meds @bobwells999
Reported 2020-12-16 12:17:16
@tescobankhelp Is there any plan to fix the credit card apps to enable payments to be made by app once again? Using the phone is a total faff and enough to have me change card provider.

Linzvonc @Linzvonc
Reported 2020-12-14 14:22:25
@tescobankhelp can someone contact me regarding an issue I’m having? Thanks

Mikey Dee @MikeDenaro1
Reported 2020-12-14 11:01:42
@financialombuds @Tesco @tescobankhelp @TescoBankNews Thanks. I’m logging a complaint with you online. I’ve closed my Tesco credit card down. Disgusting service! 14 weeks to investigate a dispute then they fob me off.

Mikey Dee @MikeDenaro1
Reported 2020-12-14 09:55:03
@tescobankhelp I wont be overspending.... Nearly £1000 down on a dispute, send all the info and you reject it after waiting 14 weeks! S***bags

Mikey Dee @MikeDenaro1
Reported 2020-12-14 09:54:38
@tescobankhelp The only scammers here are Tesco Bank. Nearly £1000 down on a dispute, send all the info and you reject it after waiting 14 weeks!

Mikey Dee @MikeDenaro1
Reported 2020-12-14 09:40:17
@Tesco @tescobankhelp @TescoBankNews Dispute logged back in October, chased constantly, complaint logged and closed down. Still no response. The you email me saying that its rejected for no reason, and I can open a new dispute! @financialombuds

Liam @LWTH02
Reported 2020-12-13 08:45:46
@CallumRuth2002 @Tesco @Tesco @tesconews @tescomobile @TescoIrl @tescobankhelp @TescoPayPlus @TescoBankNews I shall not let this issue stand. Justice will prevail.

💀 @socialmediaargh
Reported 2020-12-11 05:35:47
@tescobankhelp the link to download a counterfeit goods form is broken on your website. Please can you fix it so I can initiate a claim

Brian Winter @brianwinteruk
Reported 2020-12-10 13:57:11
@tescobankhelp Is there a problem processing payments at the moment? Paid for shopping with Tesco Pay App on Tuesday morning but it's still showing as pending..

Ankit Patel @a_patel93
Reported 2020-12-09 06:50:04
@tescobankhelp It was working perfectly fine yesterday! Just checked and I’m up to date. Not sure what the issue could be! https://t.co/bgs297y5iD

Kevin Yeomans @kevinyeomans
Reported 2020-12-06 08:03:21
@tescobankhelp .....Called Tesco Bank, you have blocked £105.75 that won’t clear 5 days, need the money in the morning for fuel at Tesco, and Tesco Homeshopping. Tesco bank earlier made it my problem and blamed Tesco. Please don’t do the same. Kevin.

Kevin Yeomans @kevinyeomans
Reported 2020-12-06 07:45:31
Terrible service today from Tesco Bank, blaming Tesco itself for a till error they refuse to sort out, and yet Tesco store saying last night there wasn’t an issue!!! 0/5 stars @tesco @tescobankhelp #goingroundincircles

vanessa ames @vanessaames12
Reported 2020-12-06 02:44:06
@DragonWolf5589 @tescobankhelp I totally agree, less user friendly!
Why fix what isn’t broke Tesco??

Chris Lunn @ChrisLu59673170
Reported 2020-12-05 17:10:17
@tescobankhelp Always under “planned maintenance”. The app is down more than its live these days! I wouldn’t mind so much but it’s worse than it was 12 months ago. As the main way everyone does their banking, I’m sure others like me are considering leaving because of it.

Aaron @AaronWisken
Reported 2020-12-05 16:26:24
@tescobankhelp @TescoBankNews Sorry to be a moaner but this really is a ridiculous time for a planned outage. On the first weekend out of lockdown, when millions of people have hit the high streets (myself included) - it’s frustrating to not be able to log in and check what I’ve spent against my Xmas budget.

kaiden shepard @kaidenshepard83
Reported 2020-12-05 16:25:38
@TescoBankNews I wish you would carry out maintenance on times you specify. Not willy nilly online and the app have been down more for maintenance this week, it’s ridiculous.

Politicus Comedicus @ubrianis
Reported 2020-12-04 13:02:02
@tescobankhelp
How do I close down a Tesco online savings account and get my outstanding interest
I would also need a tax certificate

Rax Sharma @raxsharmaonair
Reported 2020-12-04 09:26:09
@tescobankhelp why does my card fail to work every few weeks??? I’m gonna flush this card down the ****ter soon! You guys are ****e

Edward @Edward66587656
Reported 2020-12-03 16:18:33
@tescobankhelp Hi. Any issue with using a debit card for online purchases? Keep getting it declined even though I p***ed the one time p***code OK

James @YouSneakyBeaver
Reported 2020-12-02 15:19:14
@tescobankhelp Hi, I'm trying to close down my account but I can't seem to find anything online of how to do it. Can you help or point me in the right direction? Thanks.

matthew @d00little
Reported 2020-12-02 14:45:13
@tescobankhelp The available credit hasn’t gone down, not balance. Sorry

matthew @d00little
Reported 2020-12-02 14:44:36
@tescobankhelp It has cleared, and despite spending £6 just now the balance hasn’t gone down which it would normally. Giving me impression balance would be static until £22 spent? Strange https://t.co/1AaNQYjQdB

Bryan Bailey @brbailey2010
Reported 2020-11-30 10:39:47
@tescobankhelp Tesco - my mother (in her 70's) has been trying to get hold of someone for weeks to discuss her credit card - and yet you don't answer the phone or emails
She has an issue with her card - sometimes it is accepted other times not....help please!

Chris Smith @cs278
Reported 2020-11-30 07:08:33
@tescobankhelp
good
one
somebody
needs
to
fix
this https://t.co/K5eOBHg8uV

Kirk Anderson @kirkoid
Reported 2020-11-27 05:52:13
@tescobankhelp is your One Time Access Code system down?

Lauren Green @tophat_lady
Reported 2020-11-25 09:34:48
@tescobankhelp hi, can I ask why the interest on purchases seems to jump up and down, even though the interest rate hasn’t changed, and the amount is decreasing?