Is Tesco Bank down right now?
(latest update March 21, 2023)
Tesco Bank is a British retail bank. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tesco Bank Problem Reports
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Tesco Bank Latest Reports
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Joanna @JLHalfo
Reported 2023-03-14 09:00:25
@tescobankhelp I think it’s crazy that Tesco can’t even issue gift vouchers to be spent back in their own stores?!
Chris @Chris890432
Reported 2023-03-14 06:14:30
@tescobankhelp I've been waiting over a week for my approved loan paperwork to arrive. Appalling service I've just been advised that the promise special delivery won't arrive today due to a broken printer!
Agata McCrindle @polish_linguist
Reported 2023-03-14 05:37:03
@tescobankhelp Your Pet Insurance Online Claim site doesn't work properly today. Doesn't allow to upload any receipts. I claim online every 2 months and never had a problem before. Please notify your IT support.
Kez @babyfish72
Reported 2023-03-14 04:21:34
@tescobankhelp Thanks Chris. They won’t help. I already had to bring the premium down the last time they did a m***ive rise (when she wasn’t even having treatment for anything!) so nothing left to do. Shame they aren’t on Twitter!
Meteoric Ancestry @MetAncestry
Reported 2023-03-12 18:23:33
@tescobankhelp the codes haven't been coming through on #O2 for month now, but #Tesco say there's no problem https://t.co/MLFnvmhWpa
HiddenDragon1979 @WickedestWoods
Reported 2023-03-12 08:52:43
@juedan3 @tescobankhelp Had the same problem - the money hasn’t gone in, still sitting in the Tesco saving account. Moved money from Lloyds to ISA and it’s left Lloyds but not appeared in the Tesco one.
Angry Nan @sanachnaa
Reported 2023-03-12 08:44:34
@tescobankhelp I have just looked at my car insurance which includes breakdown insurance and nowhere does it mention a phone number to call should you break down!
Edinburger🇬🇧UKSCOT🏴 @Zicklerone
Reported 2023-03-10 18:07:53
@TescoBankNews @DirectLine , @ClaimsCGroup Have made a shocking mess of carrying out their liability of repairing my water damaged flat and door broken down by fire brigade on 20th December 2022. Mould growing, no facilities, no repair, no interest uninhabitable as of 10th March after 80 days
Edinburger🇬🇧UKSCOT🏴 @Zicklerone
Reported 2023-03-10 18:07:27
@TescoBankNews @DirectLine , @ClaimsCGroup Have made a shocking mess of carrying out their liability of repairing my water damaged flat and door broken down by fire brigade on 20th December 2022. Mould growing, no facilities, no repair, no interest uninhabitable as of 10th March after 80 days
Edinburger🇬🇧UKSCOT🏴 @Zicklerone
Reported 2023-03-10 18:06:20
@TescoBankNews @DirectLine , @ClaimsCGroup Have made a shocking mess of carrying out their liability of repairing my water damaged flat and door broken down by fire brigade on 20th December 2022. Mould growing, no facilities, no repair, no interest, uninhabitable as of 10th March after 80 days
𝕃𝕪𝕟𝕕𝕤𝕖𝕪 𝕃𝕪𝕠𝕟 @rainbowshoes_85
Reported 2023-03-10 15:23:39
@lawyermama32 @Tesco Said it was an issue with my bank and I needed to ring them. Wouldn’t comment any further. Funny thing is I’m with Tesco bank 😂😂 what a **** load of bollocks!!
Lynn Turley @LynnTurley
Reported 2023-03-09 13:58:17
@tescobankhelp Is there a problem with Tesco Online Banking at the moment? I am trying to open a savings account but each time I complete the form it says at the end that it's timed out.
Tina Wooding @Mrstinawooding
Reported 2023-03-09 05:48:51
@tescobankhelp I am trying to pay through your website for a change to my home insurance cover. Having pushed the Pay in Full button I cannot proceed to checkout. Have tried two different browsers. Is there a problem with your system at the moment? Thanks
Adeng Szeto @SzetoAdeng
Reported 2023-03-08 12:00:08
@phil235471 @tescobankhelp I'm almost certain can access the code online through you carrier's portal even if you don't have the phone. Had this exact same issue.
Helen @helenpaddick
Reported 2023-03-07 17:26:42
@tescobankhelp Your credit card app isn’t working properly as it doesn’t let me make any payments (either via debit card or from bank account). I gave up and logged in to the web which worked, but I think you need to review the problem for other users
Liam Charlton @LiamCha51946204
Reported 2023-03-07 08:34:56
@tescobankhelp The problem is she keeps calling and every single time she gets sent to loads of different people and then gets told she will get a return call and never does!!
Baldisbest.eth @pandanipples
Reported 2023-03-07 03:25:35
@tescobankhelp Well that’s why I’m making you aware so you can fix it. That’s how things work. Thinks break people then tell you and then fix it. Dumb***
Sheung Yu Li @TedRyan16889991
Reported 2023-03-06 04:49:41
@tescobankhelp May I know if ATM issue could be sorted today? https://t.co/hPzPE04Gjj
Denise Brown @Denzil1970
Reported 2023-03-04 07:25:34
@tescobankhelp Had Apple Pay declined this morning and I can't open the app, have a 12:Error reading account message. Is it just me or is there a system problem? Thanks
D @darrenlevesley4
Reported 2023-03-01 12:20:30
@tescobankhelp Just help would do . Ive been on hold for this long and your adviser just dropped my call. All i want is someone from your company to call me and resolve my problem. My credit card is £220 in credit you have frozen it because you decided too. I can’t carry on https://t.co/hmRrQMAxys
cardiodave @cockneycornish
Reported 2023-02-27 09:13:12
@tescobankhelp @tescobank Your customer service is abysmal! 3 calls and over 2 hrs on hold today and problem still not solved!! I’ll be moving to @Chase
Katy Davies (she/her) @KatydPr
Reported 2023-02-24 08:56:01
@tescobankhelp I need an urgent response (are you systems down?) on whether the pet policy my partner has with you covers an X-ray pre-diagnosis? Can you let me know next steps please?
CJ 🙃 @____CJ______
Reported 2023-02-24 04:28:35
@weel***31 @tescobankhelp Their 3rd party repairer was the one who arranged the garage pickup, but they've been a nightmare as well. None of this has flowed the way it was meant to, none of it. Cannot wait to get away from them. God knows how long the garage will take now to fix it!
PalfreemanDave @JDPPhotoUK
Reported 2023-02-23 05:43:18
Hi @tescobankhelp I’ve recieved a CC statement today, I was under the impression the account was closed down many moons ago.
Kit Kilgour @kitkilgour
Reported 2023-02-22 09:03:10
@tescobankhelp Selected card type (e.g. Visa Debit) and put in the 16 digit number: got 'card type doesn't match' and declined to submit the order when the rest of form completed. Same issue with MC credit & Visa Credit. Exited browser / tried another and still probs. Did resolve after 30mins
Beth Mason @bethanykcarr
Reported 2023-02-22 05:38:53
@tescobankhelp hi - I’ve DMd you about an issue I’m having with not getting any Clubcard points when using my tesco bank credit card (Clubcard is linked). Can you help please? Thank you
walkingonlego @RobWComedy
Reported 2023-02-22 05:11:40
trying to help someone who currently can't speak with a @tescobankhelp problem - their customers services have ZERO ways of engaging with customers that isn't phone based...
darran lowe @Darranjlowe
Reported 2023-02-21 13:17:51
@tescobankhelp Hi my car insurance renewal has increased due to an accident my partner had last year. Tesco has logged the details incorrectly and put my partner down as "at fault".
Euphrosene Labon aka Wise El @euphrosene
Reported 2023-02-21 08:41:45
@jammzin My @tescobankhelp car insurance went down for the last two years. Not sure what it will be this year.
CJ 🙃 @____CJ______
Reported 2023-02-20 11:01:42
Another day, another call to @tescobankhelp about my wifes broken car. Crashed on 16th Dec. Still not off our driveway. See if I had a pound for every call I'd made, chasing it up, know how much I'd have? £19. NINETEEN CALLS. NEVER USE TESCO FOR ANYTHING INSURANCE RELATED!!!
Conor OHare @cohare7
Reported 2023-02-17 13:23:24
@tescobankhelp No problem 😊
SZachariah @s_zachariah3
Reported 2023-02-17 07:41:01
@tescobankhelp After a long wait my credit card issue is sorted out today.Thank you Mr. Bryan for you help.
Krish @krish72
Reported 2023-02-17 05:12:52
@tescobankhelp @paulshaw I'm definitely not Angela. I believe your 'system' also has all customers' DOBs wrong too when applying for a new account while logged in, having discussed the issue with customer services yesterday. https://t.co/JQjy989lNA
Sammy 🏴🇪🇺 @Ohholycow
Reported 2023-02-17 04:13:16
@tescobankhelp Thank you. These numbers felt impossible to find this morning. Also thanks to Frances from home insurance for being quick and courteous on the phone. Problem solved 👍
Shelley Timms @ShelleyT1985
Reported 2023-02-16 06:41:37
@tescobankhelp please can you tell me if there's a problem with your app, I requested a new pin that I never received, now I need to change my address and it won't let me do that either?!?!?
Tariq Sheikh @tazmaraz9
Reported 2023-02-15 07:52:28
@tescobankhelp so I have a pet insurance policy and my animal is currently in hospital and I need to speak with someone but your phones have been down two days. How do I speak someone
Global Top News @global_top_news
Reported 2023-02-14 22:17:51
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Wed | 15 Feb | 4:17 | CET https://t.co/UuBYU6sRKw
Vaclav Urich @VaclavUrich3
Reported 2023-02-14 15:10:16
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Tue | 14 Feb | 20:09 | UTC https://t.co/QbSMZo7W4z
Global Top News @global_top_news
Reported 2023-02-14 10:17:15
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Tue | 14 Feb | 16:16 | CET https://t.co/1rBuVUrLsu
Vaclav Urich @VaclavUrich3
Reported 2023-02-14 03:09:44
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Tue | 14 Feb | 8:09 | UTC https://t.co/mdeU5aVW6Y
Global Top News @global_top_news
Reported 2023-02-13 22:16:17
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Tue | 14 Feb | 4:15 | CET https://t.co/RZlVfjVlpe
Vaclav Urich @VaclavUrich3
Reported 2023-02-13 15:09:37
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Mon | 13 Feb | 20:09 | UTC https://t.co/6Rql7wmauK
Steve Zodiac @DavidRe86250053
Reported 2023-02-13 11:51:59
@tescobankhelp I can’t access your link but its good to know from this response you now accept you’ve got my information. I don’t want to ring you because that’s part of the problem no one answers the calls. Given you know the nature of my complaint and this is your response says it all really.
Global Top News @global_top_news
Reported 2023-02-13 10:15:44
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Mon | 13 Feb | 16:15 | CET https://t.co/AOcdAkYjIX
Stephen Duffy @stephen7502
Reported 2023-02-13 09:40:44
@tescobankhelp Is there an issue with the car insurance portal? When I input in the reg of the car for which I want a quote I get “we’re encountering an error” This has been over a week. Any idea when it’s likely to be sorted?
Global Top News @global_top_news
Reported 2023-02-11 22:14:36
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Sun | 12 Feb | 4:14 | CET https://t.co/ICzr3Fabwg
Hope Priddle @awkwardhughope
Reported 2023-02-11 13:58:39
@tescobankhelp Hi, I’m trying to login to your app and I keep getting the below error message. I also cannot login online either. Is this a known issue? I know my login is working as I logged in last week to do a credit card application. I want to add and activate my new card. https://t.co/kFYr44Ln1I
Global Top News @global_top_news
Reported 2023-02-11 10:14:35
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Sat | 11 Feb | 16:14 | CET https://t.co/w0nDgx99Yi
Global Top News @global_top_news
Reported 2023-02-10 22:14:28
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Sat | 11 Feb | 4:14 | CET https://t.co/rrvSeLgaQO
Global Top News @global_top_news
Reported 2023-02-10 10:14:24
Tesco Bank app and website went down leaving customers locked out of accounts | Money News | Fri | 10 Feb | 16:14 | CET https://t.co/e8YhhC1WTx
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