Is Tesco Bank down right now?
(latest update May 24, 2022)
Tesco Bank is a British retail bank. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tesco Bank Problem Reports
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Tesco Bank Latest Reports
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John Hale @jmhale63
Reported 2022-05-23 20:44:36
@TescoBankNews Are you guys aware that Tesco Credit cards are not currently accepted on easyjet inflight sales. It's a known issue apparently ?!
Tesco @Tesco
Reported 2022-05-23 05:56:08
@sumitsolanky9 I can advise that you can contact Tesco Bank to resolve the withdrawal issue and your insurance issue through Twitter - @tescobankhelp and Facebook - https://t.co/oMB3T32Ulw. 2/3 Thanks - Scott
Tanya @T_More
Reported 2022-05-20 09:08:00
@tescobankhelp please, PLEASE can someone help! I have spent all morning trying to fix a block on my Credit Card yet I am having no luck on the customer care line. I just keep getting sent in circles. Any help would be much appreciated.
Aaron Meredith @azstagram_
Reported 2022-05-20 04:53:44
@Tesco @tescobankhelp must be doing very well because I just called to say my renewal was too high and the chap on the phone just said no problem we will cancel your renewal! Never had that before. @MORETHAN will get my home insurance now 🏠🏡
Eddie H @Head64Head
Reported 2022-05-19 06:40:26
@tescobankhelp Money isn't an issue, one card would simply be easier.
The frustration is the refusal without any explanation and no opportunity to explain the reason for the request.
Trina S 💙 @BrownEyedGirlGB
Reported 2022-05-18 13:12:51
@tescobankhelp Finally back into online banking to discover my p***word and security number were what I thought they were. The problem has to have been at your end. Triggering the authorisation request when my IP address and device ID are my usual ones was unnecessary.
Fatgirlslim75 @KellyForrest75
Reported 2022-05-16 10:42:15
@tescobankhelp please help I have a Mastercard and it’s doesn’t work with loads of online retailers, I was told this was a temp issue with Mastercard months ago but problem persists I was hoping my new card would resolve. Don’t have issue with my Mastercard with other bank?
Raghu @theraghuveer
Reported 2022-05-12 11:38:37
@tescobankhelp Not sure if Android V10 is considered older, it was released in 2019? I have no problem managing my account online, but for any online payments, the only way to approve is by the app, so really handicapped? Is there a way to change the approval by text as other banks do?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:11:39
I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:10:45
@tescobankhelp I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:09:44
@Tesco I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:08:47
@TescoBankNews @howbeef I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:07:20
@tescobankhelp I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:07:10
@tescobankhelp I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:06:23
@TescoBankNews @tescobankhelp I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Terence Smith @TerenceFSmith01
Reported 2022-05-11 05:05:17
@tescobankhelp I would like to see an email address to contact somebody about my problem. BT 03 number costs 39.97 pence per minute. Every 10 minutes we wait for ***istance it cost almost £4 which is not acceptable. Tell me what percentage does Tesco bank get from the 03 number?
Jimbob Squarepants🇺🇦 @VintageGt
Reported 2022-05-07 06:03:09
@tescobankhelp No problem. Please allow DM’s and I will.👍🏻
Sean @seansparkyboy
Reported 2022-05-05 16:12:31
@tescobankhelp what a joke !!! Last year my car insurance was £224, and then you give a renewal of £296 ! 30% increase !£&@ 1 extra years NCD And no claims ? How the F@@k fix you work on that thinking I would actually “like” to renew ! Do me a favour. “Price Walking” is banned.
Leon @Leon52708417
Reported 2022-05-05 15:06:36
@tescobankhelp are so busy when you call them that they put you in a queue for a callback which can take upto a week, over two weeks in my case. Compared to @HalifaxBank who seem to be not so busy and able to resolve identical issue the day i called.
Leon @Leon52708417
Reported 2022-05-05 15:00:35
@tescobankhelp two months of waiting to unblock card and in that time I received only one call back which I waited over two weeks for. Since then despite many calls, nothing. Compared to @HalifaxBank, identical problem resolved during the one call i made to them.
Leon @Leon52708417
Reported 2022-05-05 14:37:16
@tescobankhelp Two months blocked credit card, one call back. Vs blocked card and one call made to @HalifaxBank problem resolved during call.
Leon @Leon52708417
Reported 2022-05-05 13:58:01
@tescobankhelp i joined Twitter for this, to get my credit card problem resolved as calling does not work.
Jill Pickering @Jill_PickHypno
Reported 2022-05-04 09:13:16
@tescobankhelp 5weeks ago when I paid my credit card in full you were more than happy to issue a new card with the full balance available… today when I notice it’s expired 04/22 and call you for a new one , you refuse to issue one due to ‘past history of missed payments’ why?
C4therin3 Du770n @CDu770n
Reported 2022-05-03 10:34:03
@tescobankhelp Hi. Is there a problem at the moment, both app and website are not letting me log in.
Sian Elin Pedrick @SianElin_PT
Reported 2022-04-29 09:54:42
@tescobankhelp why doesn’t your online banking send a ‘one time access code’ when requested? Can’t access my account, and have a bill to sort out! It’s an ongoing issue! #notfitforpurpose
Andy Gibson @nwex
Reported 2022-04-29 05:54:02
@tescobankhelp Are your services down? Contactless not working, had to use PIN, and now I can't pay off my credit card balance with your app.
Bob @bobdobolinski
Reported 2022-04-26 07:00:17
@tescobankhelp Ok, so I've spent probably 3 hours on and off , trawling FAQs, trying to get answers, looking for phone contact details to no avail, only to be told I should've called in the first place 😡
I'll give it a day or two till I calm down.
diane morgan @didimorgana123
Reported 2022-04-25 12:15:04
@tescobank i applied for 0% balance transfer which has not been honoured. I spoke with customer services who told me you had 'several other customers with the same issue' but I am now being told to wait up to 8 weeks for a response to the inquiry. Not exactly customer facing
Nick Hodder 🇬🇧🏴🔶🧩⚛ (he/him/his) @NGHodder
Reported 2022-04-23 12:56:51
@tescobankhelp Hi. FYI, your cash machine at the Stokenchurch Tesco Express is broken. Some of the number buttons don't work, so you can't enter your PIN.
I told the staff, but (as usual) they didn't seem very interested.
John Welsh @Welsh18John
Reported 2022-04-23 05:36:33
@tescobankhelp phoning me regarding a fraud issue, then parking me in a queue is not great. Call me when you have an advisor to talk. I hung up on someone else to take your call. 🤬
gill mead @meadgill
Reported 2022-04-22 12:42:35
@tescobankhelp Hi Robbie, thanks for your reply. Hopefully the problem can be resolved soon ! Until then I'll have to use my phone, Thanks again.
gill mead @meadgill
Reported 2022-04-22 12:31:11
@tescobankhelp Hi, no need for a DM, I'm just trying to find out if you've got any info on when this issue might be fixed. Thanks
atee @annatierney58
Reported 2022-04-22 12:28:01
@tescobankhelp trying to make a payment on my parents car insurance (OD payment) should of been auto renewal. Your system is declining my card. Checked with my bank no problem at that end. Please advise this payment has to be made ASAP.
Celine Chapman @celinechapman26
Reported 2022-04-22 11:45:41
@tescobankhelp we don’t need any help but have noticed that recently the Tesco banking app on both our iPads do not work. All good on the iPhone app, hence why we don’t need any help, but just want to know is there a general issue with it on iPads? Maybe delete & reload..? Thx
Tesco @Tesco
Reported 2022-04-22 05:44:33
@Le_tish Can I please ask that you contact our Tesco Bank colleagues who handle this type of issue, you can give the a call on 0345 366 0103 and they may be able to advise you better on what currency is being stocked at our stores. 2/2 Thanks - Scott
ray @RayMrmilo
Reported 2022-04-21 17:48:06
@AskMastercard @tescobankhelp hi I have been getting Auth declined messages using my Tesco credit card for online shopping at Aldi stores click and collect. This has been happening since early Feb, the people at Aldi are aware of an issue but so far haven't been able to fix the problem.
Louise @weezy1988
Reported 2022-04-21 15:01:59
@tescobankhelp @MoneyandM I am having the same issue! I have tried my ipad, android and my HP laptop and can't get on to it on any of them
Tesco Bank Help @tescobankhelp
Reported 2022-04-21 12:18:02
@MoneyandM I apologise, our Tesco Bank App is specifically designed for use on Android Phone, iPhones & Apple Watches only. Although it may have worked on an iPad in the past, it cannot be guaranteed and although we are checking on the root cause and aim to fix (1/3)
Tesco @TescosSupport
Reported 2022-04-21 12:15:07
@MoneyandM @tescobankhelp Hey! We suggest you get a new iPad, looks like that one’s broken.
Natasha Prior @tash100
Reported 2022-04-21 06:28:54
@tescobankhelp I am a victim of credit card fraud and your fraud team have not resolved my issue since beginning of April #notgoodenough #helpplease
Gail Halliwell 🇬🇧🇺🇦 @HalliwellGail
Reported 2022-04-21 03:14:06
@tescobankhelp I have been unable to access your app on my iPad for a few days now. Others seem to be having the same problem. Are you looking into this, and when is it likely to be fixed?
Karina Lee @Karinamlee75
Reported 2022-04-21 02:08:09
@tescobankhelp Don’t worry, I called and it’s an issue with IPad and Apples latest update apparently, needs sorting though
Kbaby J @K_Baby_Jay
Reported 2022-04-21 01:54:13
@Lilhazzaman @tescobankhelp @qrsupport Get ready for a long winded process. I am 130+ days waiting 4 my refund. Qatar airways said they released on the 17th Dec 21 Only to find out l8r they released the money 2 their own partner account. Now getting it back is an issue.. hope u have some luck as u paid credit card
Colin @coljhere
Reported 2022-04-21 00:55:21
@tescobankhelp @Jobags18 17 days later and still not working ,are you unable to fix this problem
Colin @coljhere
Reported 2022-04-21 00:48:32
@tescobankhelp 17 days now with the app not working on my iPad ,are you unable to fix this problem ?,no one giving a straight answer just the usual send a dm
Richard Temple @TikkaTemple
Reported 2022-04-20 08:01:08
@tescobankhelp got my car insurance renewal recently. Nothing’s changed my end but the premium went up 50%. Rang up to discuss but your operator couldn’t give a reason for the increase and wouldn’t even enter into a conversation about bringing down the premium. Awful service.
Alison Walsh @awalsh777
Reported 2022-04-20 04:08:01
@tescobankhelp hi is there an issue with the app I keep getting error message GEN-01
Bernadette Clark @timbers14
Reported 2022-04-20 03:57:56
Does anybody know if the Tesco bank app down, I can’t seem to get in today or yesterday
Liz O'Brien @clogowena65
Reported 2022-04-19 14:34:38
@tescobankhelp @Jobags18 Could you give us an update as to when this issue will be solved? Thank you.
Karina Lee @Karinamlee75
Reported 2022-04-19 13:52:45
@tescobankhelp Is there an issue with the app today?
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