Is Tesco Bank down right now?
(latest update October 03, 2022)
Tesco Bank is a British retail bank. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Tesco Bank Problem Reports
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Jordy @jordsymes
Reported 2022-10-03 14:27:24
@agw1437 @tescobankhelp Speaking from experience, I had an issue with the parking at the Tesco store in Hailsham a couple of years ago. When I got to speak to the right person, they were actually very good and dealt with it immediately.
Let’s hope you get a satisfactory response. 👍
A.G.W. 🇬🇧 @agw1437
Reported 2022-10-03 14:19:58
@jordsymes @tescobankhelp I will def expect a response. I can’t believe @tescobankhelp wishes to have people treated so badly. It’s a huge problem as ageing people are trapped with technology they simply can’t cope with. It’s compounded by banks closing. What do people do?
A.G.W. 🇬🇧 @agw1437
Reported 2022-10-03 14:14:51
@kispisce58 @tescobankhelp I’m sure she was not easy as she’s slow and deaf but the woman basically said ‘I can’t be bothered’ and put the phone down. I worked out the problem and how to solve it but it’s actually something only @tescobankhelp can sort out. I hope they will be kinder tomorrow. So cross😡
Andrew Saveall @PompeySavs
Reported 2022-10-03 14:01:56
@tescobankhelp can you please fix your app. For days now it keeps failing to show transactions.
Matthew Evans @Matthew70595754
Reported 2022-10-03 09:17:19
@TescoBankNews @andrewjack1882 I’ve got the same issue and it won’t even let me log on to the website. After putting in all the security details it comes up with a page not found.
Di Beirne @ScattyCat
Reported 2022-10-03 08:09:08
@tescobankhelp Hi - it's a known problem and I've been told a few times it's being looked at, but nothing seems to be happening... there are others complaining about it - see the reviews of the app on Google play, all saying the same. We just need it to be fixed!
Di Beirne @ScattyCat
Reported 2022-10-03 07:45:41
@tescobankhelp Hi - any news on WHEN the app will be fixed? Transactions aren't loading... it's been like this since the last update. Been told it's being looked at, but it's been ages!! I need to check my payments... please hurry up and fix it!
Carolyn Heslop @CazzKirkyP
Reported 2022-10-03 06:56:38
@tescobankhelp hi the app doesn't seem to be updating and I have no idea what I'm due to pay on my credit card this month, can someone help? Is the app broken?
Jason Sykes @JasonSykes
Reported 2022-10-03 05:59:31
@tescobankhelp why is app struggling to download transactions? Had this problem for a week now…
Sooz ☀ @seeneybird
Reported 2022-10-03 04:57:07
@tescobankhelp can’t get into my account on app or safari. It says account missing. I check it every day, is there an issue?
Just Sheena @sheenz_m_
Reported 2022-10-03 04:53:36
@tescobankhelp is there a problem with the app? It says my p***code is wrong but it’s definitely not. Thanks
Zoë Hutton @ZoePublisher
Reported 2022-10-03 04:53:26
@tescobankhelp
Is online banking down for Tesco credit cards? Logging into app or website keeps bringing up an error code for me.
captain janeway @captainjaneway5
Reported 2022-10-02 07:58:35
@tescobankhelp VERY disappointed with your car insurance service. Claim against me is false and has been sat on for 3 months and not dealt with. Now I can’t get a new policy and renewal much more expensive, and doesn’t meet my needs. Feel very let down.
Di Beirne @ScattyCat
Reported 2022-10-01 06:37:22
@tescobankhelp Thank you. Can't the tech team just roll it back to before the last update when it was working fine (and we also didn't have to check our own payments in our transactions... this used to be on the front page)... then they could work out what the problem is without inconvenience?
Di Beirne @ScattyCat
Reported 2022-10-01 05:25:10
@tescobankhelp Hi again - still having problems with the app - transactions not loading. It's been a week now... are you any nearer resolving the issue? (Please don't just cut and paste your last reply again. I've had that one twice now). Thanks.
steve cook @reflexero
Reported 2022-09-30 09:23:38
@GaryOwen69 @Natlark @tescobankhelp @tescobank I'm seeing the same issue and I'm on iOS 15... @tescobank any update on a fix for this?
Joneschris @manutdTOPFAN73
Reported 2022-09-30 08:32:53
I been with @tescomobile 3 years time to upgrade soon.They been awesome not 1 issue.Applied for a clubcard 2 weeks ago got sent a @TescoBankNews card . Did not want it just rung to cancel it lady was brilliant no way am I leaving tesco GREAT CUSTOMER SERVICE its rare these days
Pamj @eknajp
Reported 2022-09-30 07:51:15
@tescobankhelp @tescobankhelp mmmmm same stock answer, no relevance to my problem, not sure Barry is real!!
Danie Parkin @DanieParkin_xo
Reported 2022-09-30 07:00:54
@tescobankhelp had such a poor experience with my partners car insurance claim, and to make matters worse his 7yr ncb is going to 3 as a result!!! If we were still with Admiral he would have only gone down to 5 😫 proof that you shouldn’t just go for the cheapest option 😞
Di Beirne @ScattyCat
Reported 2022-09-30 05:10:32
@tescobankhelp Hi again - the app seemed okay yesterday, it's not working again this morning - same problem, transactions not loading. Please could you ask the tech team to fix it again? Hopefully permanently this time?... thanks.
Polina @tiggerpaul
Reported 2022-09-30 04:21:50
@tescobankhelp is there a problem with the app today? Keep getting this. I’ve checked & not updates to the app showing https://t.co/ouilnkj0r6
Soup Dragon @jaekani7
Reported 2022-09-29 09:35:29
@tescobankhelp hi - I haven't been able to log on to the credit card site for a few days - is there an issue? Is there a way I can find out my bill/balance? Thank you.
Jez Smith @NoAddedRubbish
Reported 2022-09-27 02:34:48
@tescobankhelp @aaronjalexander I'm having the exact same issue. Is there any resolution for this yet?
𝖆𝖒𝖆𝖓𝖉𝖆 @EndlessSandGirl
Reported 2022-09-26 08:22:57
@paulwatson72 @firstdirecthelp Same here! Relieved it’s not just me. I have the same problem with Tesco Bank at present.
Kempy79 @kempy79
Reported 2022-09-26 08:12:02
@tescobankhelp is your mobile app down as keeps coming up with an error when entering my p***word?
Hvntkam @Hvntkam
Reported 2022-09-26 08:11:38
@tescobankhelp recently your app could not log me in was advised to reinstall which resolved problem. Today app started giving me attached error. Tried to log in via website but also got an error. What is going on?! I am starting to get annoyed by those issues https://t.co/upuuV862Fh
MARK KILDAY @MARKKILDAY1
Reported 2022-09-26 08:09:33
@tescobankhelp is there an issue with online/mobile log in? Can't log in via app or pc,something gone wrong coming up on website
Lyndon @lyndonstb
Reported 2022-09-26 08:05:32
@tescobankhelp app down and now online access is down? What is going on?? This has been going on for weeks and is not acceptable. Hope you are remembering this for those who rely on the app/online to pay their bill!
Melissa Curran @MelKC13
Reported 2022-09-26 08:04:25
@tescobankhelp trying to check my credit card, but seems like both your app and your online banking have gone down.... technical glitch.
Any ideas when they'll be back up and running?
Tracey Parr @TraceParr
Reported 2022-09-26 08:04:22
@tescobankhelp I'm trying to log onto my credit card account and it keeps giving me an error...is the system down? Thanks
Craig Charnley @dundeeweegie
Reported 2022-09-26 08:01:37
@tescobankhelp is app and website down for insurance can’t log in to either?
Nicia @Rubi_85
Reported 2022-09-26 08:00:45
@tescobankhelp Is Online Banking now down as well as the app?
Di Beirne @ScattyCat
Reported 2022-09-26 06:06:30
@tescobankhelp Hi - is there a problem with the credit card app? For days now, I can't see my transactions... just get the whirly wheel for ages, then a message with a sad face saying sorry, something's goe wrong, try later. It does occasionally work. Any advice/known fault? Tx
Vikki @Vikki_M_W
Reported 2022-09-26 03:11:53
@tescobankhelp Thank you. I was more just checking it wasn’t just me that was having the problem.
Vikki @Vikki_M_W
Reported 2022-09-25 15:50:10
@tescobankhelp is there an issue with the app? When I try to load transactions there's the red unhappy emoji saying it can't load.
MSTKN @MSTKN51868544
Reported 2022-09-24 13:22:46
@tescobankhelp is your faster payments down ?
Steve Wedd @worldwidewedd
Reported 2022-09-24 06:32:38
@tescobank why is your credit card app reporting that it cannot trace my acct? Same problem as last week?
Susan Nock Garlick @MummyG73
Reported 2022-09-23 12:09:44
@beckki123 @tescobankhelp Myself and my husband both have the same issue
BeeLangridgeCoaching @BeeLangridge
Reported 2022-09-23 06:00:41
@tescobankhelp is there a problem with the credit card ap? It’s not allowing me access for two days now.
LonelyBlade @LonelyBlade13
Reported 2022-09-23 04:21:02
@aaronjalexander @tescobankhelp Had this problem too about 2 month ago. Seemed to resolve itself. Just returned in the last few days. PM already sent in!
Guy Andrews-Scott @GuyAS
Reported 2022-09-22 15:50:55
@tescobankhelp Thank you to Sara who ***isted me today - professional ,friendly and a cat lover too 😺 - true genuine customer service ! Hoping the credit card issue is rectified 🤞
tim @tim0657
Reported 2022-09-21 10:49:03
@tescobankhelp Its ok. Problem solved.
Kim Beck @beckki123
Reported 2022-09-21 06:29:41
@tescobankhelp I am on an iPad. Software fully updated. I was having the problem with having to re register every day but that has been ok the past few days. Had same problem with unable to load transactions on Monday but eventually resolved. Just checked and they are now loading.
Marianne @mariannet91
Reported 2022-09-21 06:11:28
@tescobankhelp Yes, it’s not the device. It’s an issue with your form, I had the same issue last year. Clearly wasn’t reported/resolved as it should have been.
It's not me! @dazm73
Reported 2022-09-21 06:09:28
@tescobankhelp Hi. No need.
I’ve just seen the latest reviews for the app. All complain of the same repeated need for “re-registering” details. Tesco simply say the app has been updated again which should solve the problem. We will see
Hope this information helps.
Marianne @mariannet91
Reported 2022-09-21 04:30:07
@tescobankhelp how can I do a credit card application when your system is pulling through years old info to auto fill the form, which I cannot amend. I reported this issue years ago and no change. People on the phone can’t help, suggested I submit application with wrong info
Kim Beck @beckki123
Reported 2022-09-21 03:03:31
@tescobankhelp the app can’t load transactions this morning. Is there a general problem?
Ginger Git @gitginger
Reported 2022-09-21 01:51:47
@tescobankhelp Thanks for the reply. I called the helpline and am advised that you know about and are working on this problem, which leaves me wondering why you don’t just acknowledge it here to save us from needing to search or call you to find out!
MrB1990 @b1990_mr
Reported 2022-09-20 07:49:29
@tescobankhelp Already did, they voided the payment and you STILL took it outta MY bank so you have stolen this money! Yes I can do this after 5 days I HAVE ZERO MONEY AND OVERDRAWN! Well I’m giving you 24hrs to fix it or I’ll just cost you a LOT more money than you’ve stolen.
★ ᴄʟᴀʀᴇ ★ 💙💛 @anthuslisi
Reported 2022-09-20 04:41:58
Morning @tescobankhelp. My son has black box insurance and has taken his car to Uni so we need to update the overnight parking address. The system finds the address but then gives an error message saying there’s been an unexpected problem searching for the address? Known issue?
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