Is Tesco Bank down right now?
(latest update October 22, 2020)
Tesco Bank is a British retail bank. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Stellaboy @SimonPoole1974
Reported 2020-10-22 10:50:16
@tescobankhelp I have a chargeback issue that I need help with. 12 weeks with no reply. Tried on here earlier but didn't tick your boxes.
Jay Smith @DragonWolf5589
Reported 2020-10-20 19:41:53
@tescobankhelp is the app down? I get errors trying to see my transactions as I want to check if money I paid went in as pending, as its not showing on my banks end yet. Error "tge-02" after a "please try again" message
Rosie Hewitt @RoppalooHewitt
Reported 2020-10-19 13:28:59
@tescobankhelp is there an issue with your system? My mother in law is trying to upload vet invoices as she has done many times before but it’s not working
Mark Rothwell @Mark5r
Reported 2020-10-18 08:47:12
@tescobankhelp hi is there a problem using cards online at the moment?
snivymedia @snivymedia
Reported 2020-10-18 03:39:22
@tescobankhelp Booked a distant slot as a test. Still broken.
snivymedia @snivymedia
Reported 2020-10-18 03:17:50
@tescobankhelp Any progress on this issue? Trying to get a soonish food delivery slot and they keep expiring on me.
Sharon Patton @SharonP89614698
Reported 2020-10-17 13:37:20
@tescobankhelp @snivymedia Having the same problem. Has any progress been made regarding this IT issue?
kevin turner @netcompsys
Reported 2020-10-17 06:59:12
@merryl_quilter @tescobankhelp @TescoHelp say it's not an online grocery problem - @tescobankhelp
kevin turner @netcompsys
Reported 2020-10-17 05:48:34
@merryl_quilter @tescobankhelp Not just you, I have the same problem
Alan @wired2thebrink
Reported 2020-10-16 11:38:35
@tescobankhelp Look into what wife phoned and you said the payments system is frozen and held now for 7 days so I ask openly do you currently have a system problem with online purchases with your cards?
Simon Oliver @TonyRome51
Reported 2020-10-16 07:51:12
Okay @tescobankhelp you say you’re going to call before the end of the day.
Can that caller be someone who can resolve this 13 week issue created by you.
And not just more empathy & empty promises?
Please fix this problem.
Simon Oliver @TonyRome51
Reported 2020-10-15 15:19:06
Hey @tescobankhelp you really aren’t helping.
Over 12 weeks to not fix a “simple refund”.
72 hours to not fix a 48 hour problem of not fixing the simple refund.
No direct access to a complaints manager as promised by you on a phone number provided by you.
Lies. Lies. Lies.
Simon Oliver @TonyRome51
Reported 2020-10-15 15:12:47
Hey @tescobankhelp why is it “impossible” to talk directly to the complaints team or it’s manager, or any manager on a weekday?
Another promise you made that’s been broken.
It’s just lie after lie after lie after lie.
Simon Oliver @TonyRome51
Reported 2020-10-15 10:39:16
Hey @tescobankhelp you blew it.
72 hours ago you asked us to give you 49 hours to solve a 12 week problem.
And you haven’t.
Suddenly nobody knows anything again.
You’re either useless, liars or thieves. What are you picking?
Bob @eekobob
Reported 2020-10-14 18:05:35
@tescobankhelp No it was tesco bank/mastercard id check.
The one time i got through to your service desk and your representatives didnt just hang up on me i was told it was MasterCard problem and nothing to do with TESCO https://t.co/GP4pjX9WlC
Bob @eekobob
Reported 2020-10-14 11:53:48
@tescobankhelp 9 times out of 10 when using my Tesco MasterCard online the payment is rejected saying my account is suspended. That's garbage because I can pay by paypal using the card.
Tesco Help desk said mastercard problem!
Plan was extra CC points no chance. Bin the card!
Phil 🔞 @battye_phil
Reported 2020-10-14 05:15:30
@tescobankhelp You didn't tell me the truth when we came to agreement...
If I had of known the truth... I would have gone bancrupt... And I wouldn't have this problem right now...
My mistake!
Jay Smith @DragonWolf5589
Reported 2020-10-14 04:54:03
@Gcw94010563 @Dava711 @tescobankhelp I didn't have any problem 🤷♂️
Baljit @bdhillon1977
Reported 2020-10-13 11:06:44
@tescobankhelp absolute joke, tried numerous times to contact to resolve a problem out and appalling service. Get your act together.
Simon Oliver @TonyRome51
Reported 2020-10-11 07:24:15
12 weeks now for @tescobankhelp to deal with a 6 week problem (by their own timescale) & I’ve been left with the feeling that this hasn’t even been looked at. Just a computer spewing out auto responses.
Quick enough to do me for a late payment though.
Gail Rowe @Daisie67
Reported 2020-10-10 21:19:51
@tescobankhelp
Is there a problem with the app. I try to log in to my account, I put my p***word in then the app crashes!!!
City A.M. @CityAM
Reported 2020-10-07 02:53:02
Just in: @Tesco's profit fell 15.6% in new chief executive Ken Murphy’s debut set of results, with a jump in sales due to the #coronavirus pandemic weighed down by a hefty loss at @TescoBankNews, writes reporter @edthicknesse this morning --> https://t.co/iBC7KAyCJt #Tesco
Mark McSherry @MarkMcSherryNY
Reported 2020-10-06 08:00:20
.
Co-op Bank CEO Andrew Bester to step down - Northern Financial Review
https://t.co/XxWioIik8z
@CooperativeBank #Manchester @TheFCA #banks @TescoBankNews #Banking #mutuals #finance #business #ukfinance #stocks #hedgefunds https://t.co/v1O7lHtr3a
Rebecca Jackson @RebDaschund
Reported 2020-10-06 03:27:00
@tescobankhelp Just wondered wen the ATM at One Stop Haslington will be working, been down 5 days now !!! In fact it’s very rarely working.
Rob Evans @Revsprop1
Reported 2020-10-05 13:01:34
@sitit84 @TescoBankNews @DVLAgovuk Simon do you remember steeling that pack of cookies in Tesco Pembroke Dock in 2015, whole pack of cookies straight down the trousers. Great memory haha
Jeremine Hurst🌈🏳️🌈 @SophieH46383696
Reported 2020-10-04 03:00:03
@MyWebDoctorUK It’s obviously a corporate issue with @Tesco, TescoBank are the only organisation I have had any sort of resistance from with changing my detail and gender. Complaint in progress. Well done to @Sainsburys_Bank , @NatWest, @mbna and others have all been easy,pleasant,experience.
Curtis Myring @mikmyring
Reported 2020-10-02 13:00:58
@tescobankhelp my credit card won’t work ,I’ve spent over 1hr trying to fix it,nobody seems to be around let alone care.
Someone contact me please.
Robin Ferris @StratusCub
Reported 2020-09-25 05:57:48
@tescobankhelp hi trying to pay for tesco groceries with my tesco CC and am getting this below, is there a payment platform issue please? I have check my side of things. Thanks https://t.co/18pTaL0GTs
Darren Widdowson @dip89dw
Reported 2020-09-24 12:44:48
@tescobankhelp Thank you for that condescending reply. I've checked my local crime stats and crime is not up by 17% in this area. This rise neatly demonstrates 'price walking' which I look forward to @TheFCA cracking down on. Found cheaper policy elsewhere. #EveryLittleHelps
K @goodnamesgone_
Reported 2020-09-23 16:45:16
@tescobankhelp Thank you for the reply, both went through today in the end so the problem sorted itself out.
Malcolm Bell @bellboy11
Reported 2020-09-23 03:52:52
@tescobankhelp No problem.... All payments in and out have now been processed. Thanks for your help and have a good day 👍👍
Malcolm Bell @bellboy11
Reported 2020-09-23 01:56:21
@tescobankhelp Good morning can you confirm if there is payment issue with current accounts this morning? Salary payment due not received and no direct debits paid out either. Thanks.
Sarah Morgan @SarahDiamond85
Reported 2020-09-22 08:40:51
@tescobankhelp is there a problem with one-time access codes being sent? Wasted my lunch break waiting for codes as trying to pay car tax online... maybe the server needs a nudge?🤞