Abigail Kwakye @Abigail_Kwakye
Reported 2021-04-23 04:11:26
@TalkTalk Hi guys, my internet has been down for a second day now...I’ve run a test online and it says my connection is fine but it’s definitely not working. Please help 😊
joanna solomon @heffalump74
Reported 2021-04-23 03:53:29
@TalkTalk what time does your customer service department open..as I need to talk to someone about a major issue I'm having with talktalk
Reported 2021-04-23 03:26:41
@chrisholley12 @Phil78791616 @KevinPascoe @RyanTank82 @Warren_S_Nel @pjhj51 @stevie__t_ @NeilTalktalk @AlanBradbury211 @May_Rigg Is it that bad sorry mate I've never seen it busy down their good luck 👍
Frank Dieter T @FrankDieterT
Reported 2021-04-23 00:13:06
My Broadband Speed Test - Avg Down: 76.7 Mbps, Avg Up: 18.7 Mbps (via @thinkbroadband) https://t.co/c78lWhg5Jo @TalkTalk - good results for a change! 🙂
anna･ﾟﾟ･｡ (she/her) @lithiumstreet
Reported 2021-04-22 20:12:01
@TalkTalk why isn’t my wifi working can youse fix it please
Reported 2021-04-22 20:02:20
@TalkTalk I have never had a issue so much with broadband than I have with talktalk!! I'm having to turn the box on and off numerous amounts throughout the day because it non stop cuts out 😠 im having to use my data in my own home whilst paying for something that doesn't work
Rick Proctor @NaplesRocks
Reported 2021-04-22 18:10:44
Stop Talking!!!!! God Damn It ...DO SOMETHING!!! #TalkTalkTalk
Reported 2021-04-22 16:34:06
@TalkTalk 2 to 3 days to fix an issue??
Boo-wen 👻 @babblesnbooks
Reported 2021-04-22 16:05:35
Hey @TalkTalk despite having a ‘fixed price’ contract for 18mon, less than a year in you’ve changed the price.When we rang to ask why, we were told if we wanted a fixed price we had to pay for a higher £contract, despite the OG contract being fixed and this being broken?thoughts?
Reported 2021-04-22 15:49:04
@TalkTalk Hi, no internet in Gateshead now. Any issue here?
Reported 2021-04-22 15:18:01
@TalkTalk The internet is down again here in Middlesbrough absolutely disgusting that I have to pay£31.00 a month and 2 days now it's been off my daughter needs to finish uni work online and is panicking fgs!!!🤬
Reported 2021-04-22 14:55:08
@TalkTalk our wifi was down all day yesterday and was finally working on the night. Now it is back off again and not working at all. When will this be fixed as this is the second day in a row without wifi.
Reported 2021-04-22 14:32:30
@TalkTalk PO38 (Ventnor) is still down
Reported 2021-04-22 13:14:01
@TalkTalk what a disgusting service and a **** show company you really are!!! Our Internet has gone down again!!! 3 times in 10 days. What am i paying for
Reported 2021-04-22 12:01:50
@TalkTalk Have you got a service update on the problem in the TS8 area please? No wifi since wednesday morning 🥲 @TalkTalk
Jeannine Miranda @JeannineMirand7
Reported 2021-04-22 11:28:01
@TalkTalk it’s a joke. Issue reported. Supposed to receive a call 2pm today
Reported 2021-04-22 11:25:31
@virginmedia answered my call, sent an engineer out and fixed my broadband all for free within 24 hours. Last year talktalk charged me £80 on top of my bill & made me wait 2 weeks, all for an engineer to come tell me he couldn't fix the same problem 🙄
Reported 2021-04-22 11:21:27
FIX your WiFi ! FIX IT @TalkTalk
Sharman Prince @SharmanPrince
Reported 2021-04-22 09:01:39
@Ofcom @TalkTalk The issue I have is that previously they have said that price increases do not apply whilst a contract is in effect but now they say differently. And why are the contracts one-sided? A customer can't give a month's notice to invoke a change.
Carl Phillips @PhillipsWR84
Reported 2021-04-22 08:20:01
Is there a @TalkTalk internet outage?
Reported 2021-04-22 08:02:02
@TalkTalk Internet still down in Walsden/Todmorden areas, have been since yesterday afternoon.
Chris R @ChrisCDR
Reported 2021-04-22 07:43:08
@TalkTalk Thanks Kristina, I’ve been down that route and you’re unwilling to honour the contract offered of ‘No mid-Contract price rises’. No way I’d sign up to another new one as you’re now after. Crazy way to treat customers. I’m gone https://t.co/UcIsSydorK
Reported 2021-04-22 07:39:20
@TalkTalkGroup hi i live in east london barking and our wifi is down since yesterday 3pm have had nothing but poor service and problems with talk talk what is going on
Melanie McInerney @Melmci4
Reported 2021-04-22 07:34:01
@TalkTalk @MoneyTelegraph v disappointed that changes to contract through my account led to unexpected 44% bill increase. Had 45min call to fix-unacceptable !
the artist formerly known as Prince Harry @sianirv
Reported 2021-04-22 06:13:43
Hey @TalkTalk ! You absolute jokers, please explain why I am STILL getting emails charging me £41 when a) I have not had service from yourselves for over a month now b) you refused to send out a spare part or engineer to resolve the issue and c) I have now cancelled my acc
Reported 2021-04-22 05:42:33
@Savmax @TalkTalk Seconded. PO38 is down.
Reported 2021-04-22 05:41:25
@TalkTalk There is a network issue in Milton Keynes as well. Speeds have absolutely plummeted over the past two days. It's not my router setup as I haven't had problems with it prior to the drop in service recently.
Reported 2021-04-22 05:38:38
@TalkTalk Ventnor is down as well
Ali Copping @AliCCopping
Reported 2021-04-22 05:26:40
@TalkTalk Hi our WiFi is down at PO38. Seems to be a couple of others in the area of Ventnor as well.
Reported 2021-04-22 05:19:07
@virginmedia I’ve had the IP ADDRESS ISSUE SEVERAL TIMES & I believe you are cheaper or sure you switched TALKTALK https://t.co/ND22hlNonK
Reported 2021-04-22 04:44:40
@TalkTalk We have no Internet in totnes can you tell me when this outage will be Sorted!
Craigus Mccraigy @bucksatan666
Reported 2021-04-22 04:44:27
@TalkTalk I keep getting an alert on WhatsApp stating that you are blocking it from using WiFi.... any ideas how to fix this?
Reported 2021-04-22 04:17:11
Hey @TalkTalk our internet is down, PO38. Any reported issues?
Sophie Baldwin @Sophieeab
Reported 2021-04-22 03:11:11
@TalkTalk No problem @TalkTalk, I’ll just spend another 2.5 hours of my day on the phone to your team to resolve yet another issue 🙄🙄 https://t.co/ONbDS7Yxc6
Reported 2021-04-22 01:36:40
@TalkTalk @TalkTalk my wifi is currently down
Chris R @ChrisCDR
Reported 2021-04-21 18:35:33
@Lindal8a @TalkTalk Having same problem. Got the same copy and paste reply. Agreement for ‘no mid-contract price increases for 18 months’ clear as day, but then they increase the charges for ‘business reasons’ https://t.co/Avq6aL3YdU
Col ⚫️⚪️⚫️⚪️💙 @ToonBarmyrepraC
Reported 2021-04-21 17:10:07
Fumming @TalkTalk pathetic customer service! Oh! It’s 10pm I’m finished goodbye, **** your issue of your fibre dropping every night don’t care I’m off home! 🤬
Col ⚫️⚪️⚫️⚪️💙 @ToonBarmyrepraC
Reported 2021-04-21 15:42:11
@TalkTalk getting fed up now with my speed dropping down to 2mb at this time of night. What is going on? Ridiculous!
🏴chris holley🏴 @chrisholley12
Reported 2021-04-21 14:42:24
@AlanBradbury211 @Phil78791616 @NeilTalktalk @pjhj51 @welshroadhog @KevinPascoe @May_Rigg @Warren_S_Nel @RyanTank82 What we discussing? Seems I have loads to read 😂. Been playing with broken mastiff
Alan Bradbury @AlanBradbury211
Reported 2021-04-21 13:48:45
@NeilTalktalk @Phil78791616 @pjhj51 @KevinPascoe @May_Rigg @welshroadhog @Rexellis75 @chrisholley12 @firefish37 @Warren_S_Nel @RyanTank82 We will be rolling down the mountain when Neil's driving the escort sideways 💥
We will be rolling down the mountain when Neil's driving the escort sideways 💥
Reported 2021-04-21 11:47:31
@TalkTalk Hi, it's working fine during the day time. It's just a problem that happens in the middle of the night.
Reported 2021-04-21 11:40:52
Whereas today a @TalkTalk staff who has obviously been trained correctly found out that the problem was actually on their end within 2 mins. If I was elderly or lacked mental capacity this would be so much stress
Reported 2021-04-21 11:38:48
So last week I spent over 2 hours on the phone to @TalkTalk and the extremely rude incompetent staff kept telling me the problem was my fault
Reported 2021-04-21 10:16:34
@TalkTalk my contract has ended. My wife works from home and service has been down quite a few times this year. Don't want to be tied in to another 18 months of poor connection. Can I sign up for less?
Charlotte Lloyd TOP 3.4% @Char_Lloydx
Reported 2021-04-21 09:14:17
@TalkTalk sort your shirt out, im sick of my Internet keep going down.
To top it off I work from home and can't do **** all.
Harry Greenwood @HGr33nwood
Reported 2021-04-21 08:34:17
@TalkTalk Thanks Jona - they have been next to no help whatsoever. We’ve had 6 engineer visits and no resolution of the problem.
Keith Perks (KP)💙🌈 🌹 @Tequilashot1971
Reported 2021-04-21 08:06:54
@TalkTalk No intenet router is flashing amber Birmingham any idea how long it will be down for?
Mark Colledge @MarkColledge92
Reported 2021-04-21 08:01:00
My grandma would ideally like to stay with them as she is familiar with the layout of the controls but she is out of contract now. TalkTalk say upgrading will fix all these issues 🙄 does @SkyUK want a new customer?
Reported 2021-04-21 06:21:43
fix your wifi please i can’t do this anymore 🙏🏼 @TalkTalk
Russ Newsome @russellnwsm
Reported 2021-04-21 06:11:37
@TalkTalk any news on the outage