Is TalkTalk down right now?
(latest update August 05, 2021)
TalkTalk Telecom Group plc (commonly known as TalkTalk Group, trading as TalkTalk) is a company which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom. It was originaly founded as a subsidiary of Carphone Warehouse. Is it up or down? Is it down for me? Check the status or Report your issues below!
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TalkTalk Problem Reports
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Rachel Dunn @rl_dunn
Reported 2021-08-05 13:35:16
Very disappointed in @TalkTalk as my internet has been down all day, poor customer service and no guidance as to when it will come back on. I have used all my mobile data so am going to have to buy more data in order to wfh while isolating… not happy.
Bethan Rebekah Judd 💝 @bethjuddxx
Reported 2021-08-05 12:55:25
@TalkTalk Full day off no internet in ***bria? Have you had any reported issue’s ?
adubism @adubism
Reported 2021-08-05 11:32:20
@TalkTalk “Had to cancel the internet if they won’t fix. Then they are charging me £38 a month until it’s cancelled in 30 days. Then I have to sent them router equipment back in 14 days, if not £50 charge! I just can’t even”
What a scam!
Ryan @RyanXLFC
Reported 2021-08-05 11:31:04
@TalkTalk Any chance of fixing the internet been down 2 days now?
AM / I AM Kimmy @AnneMay71755911
Reported 2021-08-05 10:37:32
@TalkTalk SOME? Are you sure? In that case why can't you fix mine... and please don't come back and say send us a DM, I am so tired of trying to get it fixed....
Gary Horton @garyavfchorton
Reported 2021-08-05 09:52:54
@TalkTalk Service seems better in Bingley today (only dropped out twice so far) Openreach reckon they don't have an open fault for this issue though. Have you resolved your issues at your end TalkTalk. Please provide an update.
jamcakes @thicccheesee
Reported 2021-08-05 09:46:43
@TalkTalk dm sent fix it
Kurama @IgotFabrozen
Reported 2021-08-05 08:58:17
@TalkTalk You ask everyone to DM, but the problem lies with you. I've seen many other people complaining all around. Day 3 of Internet issues and on your own website, the "planned" maintenance today on the 5th from 00.01am - 06.00am, now the date is the 6th on that page.
"Planned btw"
𝑛𝑖𝑘𝑘𝑖. @Nikki33x
Reported 2021-08-05 08:41:59
@TalkTalk interent been out for 2 weeks and you still can’t fix it, placing the blame on my end and ordering a micro filter for me that took over a week to deliver. fix it please
Dexter Manning @DexterM40375021
Reported 2021-08-05 08:30:16
@TalkTalk @TalkTalk Pleased to hear that we are not happy with the service. We have been informed that the issue is on your end so very unsure how customers contacting you is going to make a difference?
Gary Horton @garyavfchorton
Reported 2021-08-05 07:59:21
@OpenreachHelp Ongoing issues in Bingley - This is the third day with intermittent internet service. According to TalkTalk, it's an Openreach exchange issue requiring a physical cable fix on site. Can you provide a further update from your end. Thank you.
Gary Horton @garyavfchorton
Reported 2021-08-05 07:55:47
@TalkTalk Internet service to Bingley is still intermittent. According to your Help Desk, this is an exchange issue requiring a physical cable fix which could take until the end of today. Why can't you provide these sort of updates on here to keep us informed.
Jimmyjames @Jimmyjames9001
Reported 2021-08-05 07:44:06
@TalkTalk Internet is down again BT4 area what’s the issue this time ?
K.P. Morgan @3tipz
Reported 2021-08-05 07:22:23
@TalkTalk The bar last call feature doesn't work and hasn't been working for months.
If you don't fix this we won't be renewing our contract.
Lindsay Bennett #COVIDisAirborne @drlbennett
Reported 2021-08-05 07:21:13
@garyavfchorton @TalkTalk @BBCLookNorth are you interested in reporting on this issue affecting hundreds/thousands of talktalk customers in Yorkshire now without internet for 48 hours with no updates as to when it will be fixed. Completely in the dark.
Steve R @ster145
Reported 2021-08-05 07:19:22
@martinflegg @TalkTalk Still happening - this is most definitely a Talktalk issue as I just restarted DSL on the router and it’s come back to life. Can TalkTalk at least acknowledge they have a problem please?
Gary Horton @garyavfchorton
Reported 2021-08-05 07:04:17
@TalkTalk 3rd day running Bingley impacted. Openreach said yesterday this was nothing to do with them. It seems to me your planned maintenance schedule is causing havoc. Please issue more regular updates today than you did yesterday, which was basically one message and nothing else!
i steve @ScratchyEd
Reported 2021-08-05 06:42:57
@TalkTalk I don't see what the problem is, other than you shouldn't be in business. You've told us that we can move provider because of your price increase, then tried charging exit fees. What other information do you need? #Ofcom @Ofcom #MSE #MoneySavingExpert
Mireille Jackman EDH @qmireille
Reported 2021-08-05 06:37:57
@TalkTalk can't get through to call you, Internet not working, what happened to real chats with real people to resolve a problem??
Taz Abdul @taz_abdul
Reported 2021-08-05 06:36:06
@TalkTalk Monday upgraded to fibre. And I was shown to recieve Alexa or Alexa dot free via Amazon. I’ve called to ask In regards to this and was told we used to do this now don’t. And to try again. My issue is why give false adverti*****ts to customers and they recieve nothing.!
Dan @BumboSwerve
Reported 2021-08-05 06:22:29
@ValenOnVulcan @TalkTalk Ah is it working in Bingers now. Thats good. Do I risk walking back home to check my broadband though? Shame Talk Talk cannot actually let people know when it's broken or when it's fixed. Ha ha
Rachel Dunn @rl_dunn
Reported 2021-08-05 05:53:00
.@TalkTalk My internet has been down all morning - no good when I am in quarantine as a close contact and need to work from home. DH6 area.
a @lemony_base
Reported 2021-08-05 05:51:16
@TalkTalk my router is broken but cannot get through to a human being to order a new one. Text chat is useless and an absolute waste of time. Please can you help?
Stephen Maidens @Sgt_GAmBiT
Reported 2021-08-05 05:49:47
@TalkTalk did you seriously delete yesterdays tweet for the same issue so people wouldn't think this has been going on for 2 days now????
Major Apollo Tom @MajorApolloTom
Reported 2021-08-05 05:42:51
@TalkTalk Thx. The problem has now been resolved.
Illy Jaffar @kineticILLY
Reported 2021-08-05 05:40:55
@talktalk can you please tell me what’s going “a problem since 3 Aug” service dropping multiple times an hour you always say you’ll text but never do. Can get through to anyone. Please advise.
Michael Rossi @onemichaelrossi
Reported 2021-08-05 05:40:16
@talktalk BD16 area still down, its now the 3rd day.
Robb G Boynton @RGBoynton
Reported 2021-08-05 05:33:33
@TalkTalk Was the maintenance last night meant to resolve the issues? ***uming it didn’t because my broadband is still up and down all morning. Day 4 of this now!!!
It’s the lack of updates and comms from you @TalkTalk that make people upset. Have better customer service.
Juliet Preston @Artycow
Reported 2021-08-05 05:26:43
@TalkTalk I’ve wasted yet another morning trying to sort my internet (broken, I’m leaving) and yesterday the chat went dead after nearly an hour then when I try to leave today on the phone… it went dead after 40 minutes, so I’m still without Internet and unable to leave, great!!
Owen Batson @owen_batson
Reported 2021-08-05 04:50:59
@TalkTalk Keighley area still down
MB @AngusTexan
Reported 2021-08-05 04:14:04
According to @TalkTalk there is no issue, but your speed dropping by nearly50% is an issue whether it’s above minimum guaranteed or not https://t.co/tumSXR6NWh
Elisheva @LizKnuckles
Reported 2021-08-05 03:56:15
@TalkTalk I live in London and my wife has been down all day. I have work commitments and a toddler to entertain- how much longer will this take? This is appalling.
Palvinder Singh @_palvinder
Reported 2021-08-05 03:04:40
@TalkTalk Also the service status link you sent is useless as it states there are no issues in our area! We have 8 people with service outage in just our estate!!
🦅🏚SHO 🇻🇨 @ShoShallow
Reported 2021-08-05 02:33:20
Kmt pay 45 pound a month just for internet @TalkTalk and your service has been down almost 2days ukno how much 4g data that I’ve used!?
Dan @BumboSwerve
Reported 2021-08-05 02:06:22
@TalkTalk Well since the end of the maintenance time, my Internet has been down completely. Now entering the 3rd day of issues, but this is by far the worst. BD21
Ian Oddy @BFDBULLSMAN
Reported 2021-08-05 01:53:35
@TalkTalk Has the firm finally closed down?
Adem Gill @AdemGill
Reported 2021-08-05 01:14:44
@TalkTalk I've been having issues since 12am on Tuesday trying to work at home with this is quite frustrating. It works then it's down....
Bryan MyPersona123 @MyPersona123
Reported 2021-08-05 00:18:06
@TalkTalk I’m thinking of switching back to TalkTalk, but want to make sure you won’t be doing maintenance every couple of weeks taking down my connection during the early hours on a regular basis like is happening for me now ?
rose elizabeth johnson @bunniirosee
Reported 2021-08-04 18:27:22
@TalkTalk is this a result of the issue? i’ve had it twice in one week. last tuesday ( when i screen shotted this) we called and they said that the payment was delayed, we had internet for a week and then today it went out weigh the same message (part1) https://t.co/sB5PeU1Dv4
John Golley @JohnGolley1
Reported 2021-08-04 16:42:36
@TalkTalk broadband in Winchester Hampshire is down again. Please urgently fix!!!!
Robb G Boynton @RGBoynton
Reported 2021-08-04 16:26:05
@TalkTalk @number1daz This link is the biggest joke. I would advise nobody waste their time running a line check. You could log a complaint about your Dominos arriving late and TalkTalk would still as you to run a line check. It always works so therefor it’s never their problem.
Billy Boocock @BoocockBilly99
Reported 2021-08-04 16:05:34
@TalkTalk No point sending a DM. You must have received enough DM's to establish there is a major problem in the area. Yet we are yet to see any improvement to the situation after 33 hours! Please just fix the issue.
Martin Flegg, The IC Citizen @martinflegg
Reported 2021-08-04 16:02:39
@TalkTalk @ster145 Same here in Keighley BD21, constantly up and down for last 24hrs and download speeds appalling.
Billy Boocock @BoocockBilly99
Reported 2021-08-04 15:58:37
@TalkTalk This is now getting beyond a joke. An intermittent connection in BD16 & surrounding area for 33+ hours!! No updates, no estimate as to when it will be fixed. I strongly suspect you don’t even know what the issue is. No internet = loss off earnings for some people.
nicole @_nicks_xx
Reported 2021-08-04 15:55:23
@TalkTalk You have been down over 24 hours now, due to this I had to take a day off work because I need wifi for my job, my mum also could not work. So we have had to have unpaid leave… no updates either… not happy, this happens too frequently and I will be changing providers
Steve R @ster145
Reported 2021-08-04 15:17:19
@TalkTalk are you having broadband issues at the Keighley exchange (01535) - it’s been up and down for over 24 hours now
Rose Hubbard @YorkshireRosie_
Reported 2021-08-04 14:42:20
@TalkTalk Can’t have loss of service if the service is already down https://t.co/gA9qwE2cwz
Mario™ @LuchoDevo
Reported 2021-08-04 14:37:19
@TalkTalk My bad it's a bit of the way down but yeah it's there.
Mario™ @LuchoDevo
Reported 2021-08-04 14:33:44
@TalkTalk @drlbennett You forgot to mention you only get compensation after the 3rd day of outage. Not for the immediate start of the outage.
the artist formerly known as Prince Harry @sianirv
Reported 2021-08-04 14:16:47
@TalkTalk as I’ve told about 5 of your employees now, I don’t know my account details due to never needing them before this issue. Mandy (CEO team)has corresponded with me regarding this payout but ignored my last 3 emails. She could reply or just send another cheque. She has my address.
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