Is TalkTalk down right now?
(latest update March 21, 2023)
TalkTalk Telecom Group plc (commonly known as TalkTalk Group, trading as TalkTalk) is a company which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom. It was originaly founded as a subsidiary of Carphone Warehouse. Is it up or down? Is it down for me? Check the status or Report your issues below!
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TalkTalk Problem Reports
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Harry Staniforth @HarryStani
Reported 2023-03-14 15:11:19
Been with @TalkTalk for about 3 months and already had several issues with wifi going down. Their customer service team offer little to no help and just tell you to wait.. useless 👍🏻
LesleyM @LesleyM06551523
Reported 2023-03-14 14:34:42
@TalkTalk It's alright. It was still down when I got up this morning, so I pulled the DSL cable to reset it, and it synced back up.
It was out for hours last night though, It would be cool to know why. The DSL was synced up to the box in the street, so it seems it was a network problem.
MiMi_22 @MiMi_Dolphin_22
Reported 2023-03-14 14:18:26
Please could @TalkTalk fix the fault on my phone line?? Or even give me a proper update? Its the 4th day with it not working and the same message on my account. Very poor customer service, yet my monthly bill is increasing each month. #disappointed #fault #talktalk
Leslie-Mía Carolina @lesmiacarolina
Reported 2023-03-14 12:12:45
Why are @TalkTalk always having you go around in circles like I don’t understand always making you transfer to other departments you don’t need. Like I want my issue fixed 😩
George Laoutaris @Georgeos61
Reported 2023-03-14 10:16:49
@hedgehoghugh @TalkTalk Just you mentioning TalkTalk sent shivers down my spine. TalkTalk, Britishgas, , and numero uno Thames water never again. Actually Thames water there’s no escaping them 🥴
Callum Mitch @CallumMitch4
Reported 2023-03-14 09:39:06
@_contechs @LouiCM_ @virginmedia its wierd like because im on 900-110 full fibre before i got this internet i was on talktalk getting like 175 down 20 up but my speed test was always 7 ping
Bartosz Malinowski @BearBoruta
Reported 2023-03-14 05:54:32
@TalkTalk How it's possible to have such bad customer service? I never waste so much time on the phone without resolving my problem.
More @TalkTalk make a mistake and tell me I must pay for it!
@Broadband_News @BroadbandSavvy @broadbandchoice @broadbandgenie
Avoid @TalkTalk !!
Lorna Souter @LornaSouter1
Reported 2023-03-14 05:22:27
@TalkTalk Morning. My elderly mum has been in touch to say she has no internet this morning. Can I please check if there’s an issue in her area?
Timh86 @Tim_h86
Reported 2023-03-14 04:27:34
@TalkTalk What's the point! 3 weeks of going round in circles. No one is sorting the issue. Don't you think 3 weeks is long enough to move a customer from 150mb to 500mb!? You guys don't get it! Customer support is 0.
Liz @bourneagainbags
Reported 2023-03-14 04:10:54
@TalkTalk I still have no response from talktalk about why our internet has been down for 26 days, why will no one help us???
LesleyM @LesleyM06551523
Reported 2023-03-13 23:03:59
@Jade92Jessica @TalkTalk Yup. I'm on Origin BB, which TalkTalk took over. BB been down since around midnight. Been a few reports on downdetector.
𝔽𝕀ℕ𝔻𝕆𝕄𝔾𝕆𝔻𝔼𝕊𝕊 @Jade92Jessica
Reported 2023-03-13 21:44:54
Anybody else's talk tall broadband down?? #Talktalkdown #talktalk @TalkTalk
Andy Carter @funbagtastic
Reported 2023-03-13 21:27:51
@SpaceX Get it down to TalkTalk pricing and I may give it a go 😆
Timh86 @Tim_h86
Reported 2023-03-13 17:50:03
@talktalk i'm still having the same issue. After broken promises you have until 16/03/23 to get this right otherwise i'm looking for another ISP, not that your company will be bothered. 3 weeks with not meeting your terms. @ofcom should be notified!
Manish Prasad Sinha 🇮🇳 @MrMPSinha
Reported 2023-03-13 17:25:04
@TalkTalk Is there any work going on or any planned outage in Hampshire region (esp in Winchester) .. broadband services are very unstable today and not working properly. Please update. #CustomerService
Mark Wapples @mark_wapples
Reported 2023-03-13 15:41:22
@TalkTalk The issue is that I have reported this issue to you several times over the last three months and you promised me it would be sorted and then you have disconnected me because you made a mistake setting up the contract in the first place.
Rebecca @beccac248
Reported 2023-03-13 15:28:22
@TalkTalk hi.had a restriction placed on my service despite bill being paid 3 days before it was due. Spoke to Ivan on chat who restored my service. One hour later it’s down again. What is going on!
Mark @therealmark
Reported 2023-03-13 14:31:08
@talktalk Lie to you for 3 days days about the problem and then hang up on you!
Sarah Dodd @DrDodd
Reported 2023-03-13 13:52:49
@TalkTalk I did call the number, explained the issue, and was cut off by the operator.
Steven jakubowski @Stevejakubowsk2
Reported 2023-03-13 13:24:30
@TalkTalk Furthermore, I work from home and need a sting internet signal for emails. Due to the ongoing problem. I’ve had to use my own data, and has to purchase a top-up which cost me £25 - used over 40g due to your lack of professionalism! Never in my life have I experienced such poor
Kev Sturman @thatbethatkev
Reported 2023-03-13 12:50:09
Hey @TalkTalk, have you heard of CRMs? They're amazing! They allow you to track customer interactions and prevent multiple follow-ups for the same issue. Just thought I'd give you a heads up! 😉
Izabela Piskulla @IPiskulla
Reported 2023-03-13 10:12:45
@kamkaur89 @yucca7 @TalkTalk The problem is when you do get an issue. And you're just left frustrated and on the verge of crying because you need internet for work but each engineer visit is being cancelled or not booked due to "system error".
Steve @yucca7
Reported 2023-03-13 09:30:10
@kamkaur89 @IPiskulla @TalkTalk What really gets me is how blzise they are about it.
No sense of urgency just lip service.
I pay them at of money for a service that is just too unreliable. Going down at peak times over the weekend and during the working day.. Their service has really gone downhill.
Steve @yucca7
Reported 2023-03-13 09:24:06
@kamkaur89 @IPiskulla @TalkTalk My virginmedia has gone down twice in two weeks, it's been down all day so today.
Earlier on this year it was down form Saturday evening until Sunday afternoon. It's too unreliable and if you work from home then prepare to lose money.
Liz @bourneagainbags
Reported 2023-03-13 07:26:53
@TalkTalk now day 25 of no internet, still no contact from the technical team to let us know when an engineer will fix the problem, no response from complaints manager, after nearly 2 weeks. To say we are frustrated with the lack of customer support from talk talk is putting it mildly.
Leon Skum @r_rigatony
Reported 2023-03-12 23:01:52
@ZzTalkTalkzZ @WhiteChinese_ @LandauDave @scrowder Um, he turned down 50 million!
I don't think anyone is starving.
Steve Engledow @stilvoid
Reported 2023-03-12 11:17:37
@MrSaffron @moley666 @zybreuk @CityFibre That's the problem. The checker reveals only TalkTalk who, once you click through, say nope and proceed to push you to low speed copper.
Dill @stilldil
Reported 2023-03-12 10:32:37
@TvEnthusiast11 @TalkTalk Hey, I’ve been having the same issue for 2 weeks. Engineer replaced all hardware in my house, worked great for 4 days, now having the issue again. Not finding talktalk helpful! Hope you get it sorted.
☜向左走 @xinxin9982
Reported 2023-03-12 09:11:20
You break down until dawn, and he sleeps until nine o'clock and wakes up naturally.
#TalkTalkwithFortFTS
☜向左走 @xinxin9982
Reported 2023-03-12 09:05:34
Calm down and miss you, and feel that everything is incredibly beautiful.
#TalkTalkwithFortFTS
Dayz @DayzCooper24
Reported 2023-03-11 17:07:14
go get it tigers! @cryptocred4 @tvogunleye @sebasrizzo @D1srupt1vE1 @CryptoClad @ajendra84 @ProfessorTrade @praiseanointing @kyvanaugh @richardgillig12 @DrTalkTalk @DeliYurek554445 @jessehanshaw
Lesley Norquoy @LesleyNorquoy
Reported 2023-03-11 12:06:54
@TalkTalk why do you close down complaints without communicating with your customer? I am receiving very poor customer service as a long standing loyal customer.
WeeHonkHonk @WeeHonkHonk
Reported 2023-03-11 11:00:43
@TalkTalk currently can you tell me if there is an outage in Fort William Scotland ? Dropped last night reset multiple times and still nothing even though all lights are green.
Winifred Shallow @ShallowWinifred
Reported 2023-03-11 09:21:32
@TalkTalk I have a serious problem that needs immediate attention. I changed provider last year around July and I am still receiving monthly charges and the account has been p***ed on to collections!!!
TvEnthusiast @TvEnthusiast11
Reported 2023-03-11 09:02:28
Anyone at @TalkTalk want to tell me why everytime I get through to Patrick he keeps hanging up? This is an ongoing internet issue where an engineer has come out and changed the line but I don’t get any connection. It’s driving me insane!!! The internet drops constantly #talktalk https://t.co/TxkMhZFRnw
Lesley Norquoy @LesleyNorquoy
Reported 2023-03-11 08:43:14
@TalkTalk I have been onto an adviser on your website chat, trying once again to resolve an ongoing account issue. Deliberately timed out it feels. Me escalating my concerns and trying to speak to anyone online is getting me absolutely nowhere…
David Boulton @davidboultonuk
Reported 2023-03-11 07:47:22
@TalkTalk @TalkTalkGroup how do you sleep at night? Badgering my 80yr old father into buying your fibre "upgrade". He was on the phone 2hrs, p***ed person to person when trying to cancel. £270 if he did. New equipment totally unsuitable. Broken home phone.
Shameful. @Ofcom
James Jones @ByJamesJones
Reported 2023-03-11 07:21:30
@Jamieonthisday @TalkTalk Yeah I was with Hyperoptic for 5 years before we moved but they don’t operate in my new area. Never had an issue with them. Issue I have at the moment is I need internet for work on Monday but no one can install until 20th earliest. **** show.
James Jones @ByJamesJones
Reported 2023-03-11 05:21:20
@Jamieonthisday @TalkTalk Twice they’ve put the phone down on me this morning. So yeah, they’ve already lost me before and even getting started.
James Jones @ByJamesJones
Reported 2023-03-11 05:16:59
Update on @TalkTalk. No one has contacted me to rebook an installation date. I phone up to find out what’s going on and they put the phone down on me. Shambolic. All I want is the internet I ordered four weeks ago!
Millwardt @Millwardt2
Reported 2023-03-11 05:16:34
@TalkTalk after an ongoing fault your team recommended I change provider as it’s something you can’t fix.I arranged a transfer for 20th March to Virgin but you disconnected my service 10 days early.Neither retentions or tech support are able to fix this. Help!
Alastair Davey @alastair_davey
Reported 2023-03-11 02:34:37
@TalkTalk are there issues with broadband in Woking, UK? My Internet has been down since 3pm yesterday
Alex @gingithegiraffe
Reported 2023-03-10 14:48:58
@misskatiecs TalkTalk give me 75 down, 20 upload and 6 ping :)
Peter Jones @pjhj51
Reported 2023-03-10 14:01:51
@NeilTalktalk @welshroadhog @stevie__t_ @chrisholley12 @Warren_S_Nel @KevinPascoe @RyanTank82 @rallyphil33EE @AlanBradbury211 😂😂😂
Noticed on the National news that Lake Vyrnwy recorded second highest snowfall in Uk, so I expect you will be pretty close.
Sledging down to the New Inn later, Neil?
ブルー🍋blue✨ commissions open @noisyblu
Reported 2023-03-10 12:58:09
Honestly, **** TalkTalk, I should ask for way more just to make up for the stress and time wasted on the phone, on chats with them, and waiting and dealing with engineers that couldn't do anything to fix anything.
****. TALKTALK.
Pete @peteh678
Reported 2023-03-10 12:24:04
Hi @TalkTalk one of my users can't connect to my VPN using standard Windows protocols via your system.
I understand it's a router / firmware issue and port forwarding resolves it.
Do you have a 'How to' guide you can point me to please? They have a sagemcom router.
Josephine Harbinson @josie_jackson
Reported 2023-03-10 12:17:36
@TalkTalk Thanks Valentine for all your help today. Openreach have now resolved the issue in the area. #wifiworking
🏴chris holley🏴 @chrisholley12
Reported 2023-03-10 11:15:35
@welshroadhog @Warren_S_Nel @NeilTalktalk @stevie__t_ @pjhj51 @KevinPascoe @RyanTank82 @rallyphil33EE @AlanBradbury211 They've still not worked out what the issue is? I thought you said 8am
sketti @skettimulk
Reported 2023-03-10 10:17:35
My Wi-Fi goes down at the same time every single day I’m actually going to pull my hair out!!! @TalkTalk what is this madness
Ch4rl1e @ItsCh4rl1e
Reported 2023-03-10 10:05:54
@TalkTalk ur website is broken i just reset my p***word and was given this on my first login attempt. I've moved house and would like to stop paying you thanks https://t.co/ryj82wVhUC
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