Is South Western Railway down right now?
(latest update July 24, 2021)
South Western Railway is a British train operating company owned by FirstGroup and MTR Corporation that operates the South Western franchise. Is it up or down? Is it down for me? Check the status or Report your issues below!
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South Western Railway Problem Reports
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South Western Railway Latest Reports
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Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 23:25:09
South Western Railway update: Due to a signalling problem at Basingstoke all lines are blocked. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Katie Eves @cornflakekatie
Reported 2021-07-23 17:21:23
We all make plans, book trips to farms, softplays and play dates but 4 had the time of his life on the train to Epsom. He loved it. If anyone wants us tomorrow we’ll be riding up and down the line to Waterloo all day #Trains #SouthWesternRailways #schoolsoutforsummer https://t.co/wiBHkOoe77
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 16:51:11
South Western Railway update: Due to a problem currently under investigation at Cosham some lines are blocked. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 16:09:12
South Western Railway update: Due to a problem currently under investigation at Windsor & Eton Riverside trains have to run at reduced speed on some lines. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Dave Doulton @dcdoulton
Reported 2021-07-23 15:03:03
@SW_Help The iPhone problem seems to have gone away , but attached is the iPad example. Do you not have iPads that you can try it on? https://t.co/cUkp65I6gG
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 15:00:12
South Western Railway update: Due to a problem at a level crossing between Petersfield and Liss trains have to run at reduced speed on all lines. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Jonny @JonnyBoy45
Reported 2021-07-23 13:08:54
@SW_Help This why people get annoyed with your service left waterloo at 16.35, not one mention of any issue or how long the delay could be on the train,the only way I have found out is looking on twitter, why is this surely the guard should be telling us not twitter
Nicola Burrows 💙 @NicolaB_73
Reported 2021-07-23 11:51:58
@johng225 @SW_Help I just went in the pub down the road. I was the only person in a (NMA logo) mask and everyone looked at me. Good test of how I will react. Belligerent. I just stared them all out 😀
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 11:37:10
South Western Railway update: Due to a problem currently under investigation at Christchurch trains have to run at reduced speed on all lines. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Ben @BenofSparta
Reported 2021-07-23 10:59:05
@SW_Help Thanks for the update. Any idea when? Also can you advise Surbiton station to remove the signs saying "You must wear a face covering" when approaching ticket barriers- no software needed. They just need taking down.
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 10:14:11
South Western Railway update: Due to a signalling problem at Clapham Junction the southbound line is disrupted. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Elshad 🏴🇬🇧🇸🇪🇪🇺 @ElshadKarbasi
Reported 2021-07-23 09:14:18
@SW_Help air con broken on 13:45 Portsmouth Harbour – Waterloo
Alan Williams @AlanWil82823962
Reported 2021-07-23 07:21:22
@Critapocalypse @SW_Help It's absolutely crazy working at Portsmouth hbr this week the amount of times the Cardiff train and down the Sus*** coast has been cancelled some customers have been visibly upset I feel sad for them beacuse all you can do is listen and offer reasurrence Iagree we rushed step 4
Studio211 Videography @JoshSeers211
Reported 2021-07-23 04:11:46
@SW_Help checked on tracksy and Realtimetrains says 2S15 From waterloo To Weybridge was terminated here due to a train crew issue? is this train the one that developed a fault?
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-23 03:45:09
South Western Railway update: Due to a problem at a level crossing at Moreton Dorset trains have to run at reduced speed on all lines. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Amy S @amy_s90
Reported 2021-07-23 02:57:10
@SW_Help your WiFi is down on your train. 7:22 from Fratton to London Waterloo!!
JillB @Jill_Chilly_B
Reported 2021-07-22 23:32:55
@SW_Help When I try to sign into the SWR app it says there is a ‘technical issue’. Anyone else having this issue? Trying to download my SWR e-ticket.
Donkey Dan @DonkeyDan8
Reported 2021-07-22 20:07:11
@vantagepointj @SW_Help Alrighty, calm down Karen.
Trains go wrong sometimes, just like cars ya know!
Oliver Easton @olivereaston
Reported 2021-07-22 16:18:38
@SW_Help A p***enger is now smoking onboard. This issue urgently requires the guards attention.
KH Trainspotting @KhTrainspotting
Reported 2021-07-22 15:36:30
@SW_Help That's no problem. Is there a specific time I would need to leave for the return with an off peak return or can I leave any time?
Francis Davis FRGS @FrancisTDavis
Reported 2021-07-22 14:35:29
@SW_Help No she was brilliant. Fix your algorithm. A brilliant guard dealing with really angry p***engers. Fiona Adams. She deserves a medal.
Neil Sherin @NeilSherin
Reported 2021-07-22 14:26:37
@SW_Help Well done for dumping everyone out at Holaea on the 19:04 Portsmouth and Southsea to Waterloo via Basingstoke. No information, not. Stuck at Hilsea for 30 minutes awaiting the next service to Fareham. Down to @networkrail and their constant signalling failures again!
Network Rail Wessex @NetworkRailWssx
Reported 2021-07-22 14:23:43
We're sorry for the disruption that @SW_Help customers are experiences this evening. This is due to a issue with the signalling cable between Farnborough and Winchfield.
Andrew Marshall @AMarshallProp
Reported 2021-07-22 14:09:44
@SW_Help thank you sincerely from the bottom of my heart for allowing myself and a train-full of other p***engers to sit on one of your trains for 20 minutes before being told it was cancelled. The broken air con was a really cl***y touch.
beamerblakey @beamerblakey
Reported 2021-07-22 13:58:47
@SW_Help 18:41 to Basingstoke. The app still just showing as delayed and the link not giving any info on the issue. Is Twitter the main source of info now?? B
SWR Watch @swtrains_watch
Reported 2021-07-22 13:45:44
@Sgt_Mjr_Zero @SW_Help This might be a better option. Looking at the current running status, quite a few services are queuing on both down lines. The 18:41 is at least scheduled to be a 12 coach service if you decide to take your usual route.
Kieran @Sgt_Mjr_Zero
Reported 2021-07-22 13:31:46
@SW_Help @swtrains_watch Problem is both the 1741 & 1812 were on time and due for departure but got cancelled literally a minute before departure both times. I can't see 3 trains worth of people getting on 1 service though.
SWR Watch @swtrains_watch
Reported 2021-07-22 13:29:31
@ExtremeWork @SW_Help @GroupSwr @TransportFocus @SWRRLY @LloydsBank @TheFCA @allpartyrail I'm sorry to hear this but thank you for the update and I am pleased that Lloyds have offered a resolution. We'd urge all p***engers to check that funds have been returned to their a/c following a refund or failed transaction (non-issue of ticket etc). We'll keep monitoring this.
SWR Watch @swtrains_watch
Reported 2021-07-22 13:15:59
@pugw5sh @neenooor @SW_Help Sadly, I suspect you are right. Good points too about the surplus stock and recruitment freeze. Environmental concerns, often cited by voters as an important issue, make the government's policies on rail look increasingly out of step with the public mood.
SWR Watch @swtrains_watch
Reported 2021-07-22 13:14:34
@pugw5sh @neenooor @SW_Help Sadly, I suspect you are right. Good points too about the surplus stock and recruitment freeze. Environmental concerns, often cited by voters as an important issue, make the government's policy on rail increasingly look out of step with the public mood.
🤙🏼 @chxckb
Reported 2021-07-22 13:06:50
@SW_Help if my train doesn't start moving I'm just gonna mess with the emergency alarms and walk down the track 😊 I don't pay the amount of money I pay for your tickets to be kept prisoner 😊😊
Mark Russell (he/him) @markrusselluk
Reported 2021-07-22 12:52:44
@SW_Help If the problem is between FBoro and Winchfield why terminate our train in Woking? A taxi is doable from FBoro but is prohibitive from Woking
Louise Hickey @Weezie1611
Reported 2021-07-22 12:33:59
@SW_Help I’m on a train from Dorchester to Waterloo & switch to Kings Cross up north. I’m due into Waterloo at 8.21pm & my train leaves Kings across at 9pm, I only 40mins connection time, what do I do if I miss my connection due to this issue? Will I be able to catch a later train @ KK?
Toast @yager2015
Reported 2021-07-22 11:23:02
@SW_Help is it possible for you to fix the air conditioning on your trains running between Salisbury and London? Twice this week it’s been broken.
Network Rail Wessex @NetworkRailWssx
Reported 2021-07-22 10:41:16
We’re really sorry for the disruption to @SW_Help customers on the Lymington branch. A broken rail was found on the viaduct, and it’s not safe to run trains over it. You can see how there’s no gap - that’s the heat causing the rails to expand. /1 https://t.co/dQalUVEu5k
Turningleftforless @turningleftfor
Reported 2021-07-22 10:06:40
@SW_Help But why are so many lifts out of service? Never had the issue pre-Covid when I travelled more. Both Havant & Fareham also had lifts out of use. Not had one journey with a lift this year - with heavy luggage it’s impossible. Going back to driving if this continues.
Turningleftforless @turningleftfor
Reported 2021-07-22 09:45:49
@SW_Help out of 3 stations in Hampshire I visited in the last couple of months all 3 had their only lifts out of service. At @SOU_Airport station today both car park & station lifts broken. This is completely unacceptable. How are disabled people supposed to travel? @WCTravelOrg
SWR Watch @swtrains_watch
Reported 2021-07-22 06:37:29
@Robinson18Dan @SW_Help We've seen a lot of tweets over the past few weeks about poor or non-existent wifi. We're unsure if this is a capacity issue (although many services are still fairly quiet) or something else? The last upgrade was supposed to address many of these issues. Hoping SWR can step in?
LJthebear @LukeSimcoe1
Reported 2021-07-22 03:38:37
@SW_Help haven’t seen my daughter for 2 weeks. I get up early after finishing work at 1am so I can spend 15 minutes with her on the way to school and you delay the train because you have a problem at your depot. We’ve been sat at Parkstone for 10 minutes.
VulcanFanatic50 @NebbyD415
Reported 2021-07-21 17:35:05
50007 is seen with 50049 rounding the curve at Long Eaton today dragging a SWR 701 to Worksop down yard. @SW_Help @GBRailfreight @thefiftyfund @EEcl50 @FiftyFund @Cl***50s @JedKendray @Clinnick1 https://t.co/jP5fF8c6cw
Charity Hamjack @JenniferBomb
Reported 2021-07-21 15:00:16
@SW_Help Just walked down 4 carriages and it’s only the front carriage with shut windows. I’ve parked myself in a nice draft now 😂
Railcam UK @railcamlive
Reported 2021-07-21 14:00:16
Hoovering up in Derby - Part 2
@GBRailfreight #Cl***50 50007(034) tnt 50049 escorting @SW_Help #Cl***701 701508/509 to Derby Adtranz Litchurch Lane.
ℹ️5Q14 Worksop Down Yard to Derby Adtranz Litchurch Lane
🎥#Derby2
📅21/07021
@RailOpsGroup @SVRDiesels https://t.co/FJ3Gw98O3m
Railcam UK @railcamlive
Reported 2021-07-21 13:59:57
Hoovering up in Derby - Part 1
@GBRailfreight #Cl***50 50049 tnt 50007(034) escorting @SW_Help #Cl***701 701017 to Worksop.
ℹ️5Q13 Derby Adtranz Litchurch Lane to Worksop Down Yard
🎥#Derby2
📅21/07021
@RailOpsGroup @SVRDiesels https://t.co/ciY0zZtPF5
Ian Beardsley @IanBeardsley90
Reported 2021-07-21 13:21:24
After missing the move on Monday due to late running, it was great to see the 50s on the Robin Hood Line today. Running as 5Q13 10.50 Derby Litchurch Lane–Worksop Down Yard, @thefiftyfund 50007 "Hercules" leads @SW_Help 701017 into Whitwell. 50049 "Defiance" is on the rear. https://t.co/WZmk3huEkO
Jenna Fisher @JennaFi88905267
Reported 2021-07-21 13:01:48
@SW_Help There is no ventilation on your trains. No air con and the all the windows are shut (p***engers can’t open without a key). People are pouring with sweat and there is barely any air to breathe. After newly two hours like this I feel like I will p*** out. Please fix this.
Ty @Tyroneb1974
Reported 2021-07-21 09:49:50
@SW_Help what’s the issue with the ASN to WYB train? Looks to be held up nearing Feltham.
Martin King @elswedgio
Reported 2021-07-21 08:53:27
@rob_boles @ChrisOnTheBus @SW_Help Totally agree. You should read more closely. I wasn’t har***ing anyone. My issue is with the train company’s spineless interpretation of the guidance - in contrast to TFL’s - and making front line staff bear the brunt of it
Train Beacon Augmented Reality 🚄🚄🚄 @TrainBeacon
Reported 2021-07-21 06:04:11
South Western Railway update: Due to a problem at a level crossing between Brockenhurst and Lymington Pier trains have to run at reduced speed on all lines. Open https://t.co/gN68Pcu9ZA in Safari for the FREE App Clip
Rob Boles @rob_boles
Reported 2021-07-21 05:18:26
@SW_Help Thanks very much. It was the 8:36am from Waterloo arriving HC 9:12am
It’s not a huge issue, but I think people are a bit confused already so prob better not to confuse people more.
mark hawes @mfhawes
Reported 2021-07-21 04:32:30
@SW_Help It's an observation along with talking to staff.
The fleet on the ptsmth line is breaking down regularly. All the stock is getting on now.
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