Is SkyScanner currently down? Live Status and Outage Reports

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hayley @hayleyglinka

Reported 2020-10-21 01:13:51

not a skyscanner notification saying “your flight to cape down is down $293” ... you sent that for what?

KashifM @kashifmunir908

Reported 2020-10-20 06:22:07

@Daoud110 @Skyscanner I suggest you use the link provided by Skyscanner to lodge a complaint against them. I got some additional money back after this but still not all they committed. So I'm going to go down legal router and claim some additional compensation as well now. #GoToGate are a fraud

Future London Academy @FLondonAcademy

Reported 2020-10-18 11:14:49

New Creative Capes is out now! In episode 11, we sat down with @JoannaBr***ett, Founding Director of @we_are_into_ – an innovation consultancy that works across the world developing strategies for companies like @Uber, @Skyscanner and @Nike https://t.co/LddTswtS90 https://t.co/l0HpVI9t4H

Clara @clarabeepbeep

Reported 2020-10-17 06:38:23

Really wanna book a holiday to somewhere random with them cheap skyscanner flights. Really wanna spend £300 on Paloma Wool pants and a scarf. Really wanna save money too. Do you see my problem x

Arooj Shaikh @AroojShaikh1

Reported 2020-10-14 06:53:06

@Skyscanner I can not find sky scanners email , please could you send me the email so this issue can be resolved

Lucy Davis @LucyRDavis

Reported 2020-10-13 07:34:55

@British_Airways having trouble with a BA flight I bought through skyscanner. They suggest it’s an issue I need to speak to you to cancel. Can you confirm you are not selling non refundable fights at present? As they are blaming you for not refunding me my money.

Anna @Anna33899645

Reported 2020-10-12 12:38:35

@FlightNetwork URGENT On the 10 of October, I booked my ticket through Skyscanner IT'S BEEN 55H I STILL HAVNT RECEIVED MY TICKET WOULD U KINDLY PLEASE READ MY DM AND REPLY AND SORT OUT THE PROBLEM I NEED MY TICKET MY MONEY HAS BEEN DEDUCTED

Sam @sjdix

Reported 2020-10-12 11:15:21

@rbelluom actually down for this, lemme check skyscanner

Anand @realanandpc

Reported 2020-10-07 07:40:01

@Skyscanner @Skyscanner Thanks for acknowledging the issue. Tripair has confirmed refund applications almost 4 months ago, screenshot attached for your perusal. Look forward to have my refund at the earliest. @TK_HelpDesk @TurkishAirlines https://t.co/dyk1tTEBvS

Cem Özgüzel @CemOzguzel

Reported 2020-10-07 03:03:49

@travelgenio Thanks but the problem is that the airline keeps delaying the refund! You need to find a way to make sure that they actually make the refund. We have been waiting for months! @Skyscanner @Skyscanner_FR

Anand @realanandpc

Reported 2020-10-06 15:03:02

@Skyscanner @skyscannerptrs @SkyscannerGrwth @TK_HelpDesk @TurkishAirlines @BilalEksiTHY @Tripair_com @tripair @anti_tripair @Tripair2 How can someone illegally hold the money after confirming processing of refund. Wr is the problem and why there is no resolution. Pl respect !

Georgie Koch @georgie_koch

Reported 2020-10-06 09:54:11

Hey @Skyscanner I don't think you can really blame Covid for slowing down the refund process, when our flight cancellation happened on Jan 2nd 2020. It's been literally 9 months.

Juan M Dominguez @jmdb_10

Reported 2020-10-04 09:50:17

@Skyscanner Hi @Skyscanner , in your App, under the EXPLORE section, destinations don't appear in price order anymore, and it was very useful. Please fix it! 🙏🏽

Nikhil Sachdeva @nik_sac

Reported 2020-10-03 11:29:15

@Skyscanner @Skyscanner There has been no resolution to this problem till now. Don't you guys have any SLA? Such a pathetic customer support you guys have.

Alex Berger @AlexBerger

Reported 2020-10-02 08:32:44

@Mulkeen @Skyscanner It's quite unusual. You still go through a p***port check on landing, even though technically Norway. And one of the settlements we stopped at is fully Russian. Very unusual place. I got lucky and was on one of the 4 sailings that made it before it locked down again.

Skyscanner @Skyscanner

Reported 2020-10-02 05:31:51

@alsdkalhd Hi Pam. I'm sorry to hear you've had this issue. Did you find the flights at Skyscanner or Kayak? -Neil

Pam Harris @alsdkalhd

Reported 2020-10-01 17:36:16

@KAYAK @GoToGateAre**** @Skyscanner @ABTAtravel This issue is with gotogate. Can Kayak help me with that?

fisky @jo_fisk

Reported 2020-10-01 12:43:02

@Agg74368399 @MyTrip @Skyscanner Hi - thanks for this. I'm having the same issue, no refund since April. How can you file a data subject request with them?

Nikole Souza @sikkinouza

Reported 2020-09-30 17:37:39

@Skyscanner Gent, Belgium! I wound up there because my van broke down there on my way to Brugges. Lovely art, super eclectic city. Absolutely loved it.

AliBaba @AliBaba15403750

Reported 2020-09-30 17:13:13

@ShStepanyan Did you fix it with a skyscanner? Sound recordings, where is the black box of the plane?😂

Matthew McCaughan @f1madmatt

Reported 2020-09-30 15:44:47

@Skyscanner Some awesome bars and restaurants down by the river. https://t.co/iAB1bfAagE

G... @Ra_Gautham

Reported 2020-09-30 04:17:11

@Skyscanner @Mo3tiago I'm facing the same issue with budgetair. Could you follow up with them and get a response? I've tried multiple times.

Tim! @TimLumb

Reported 2020-09-29 12:07:46

@Skyscanner Iceland because it'd be cheaper and a lot easier to get to. And I'm not much of a beach person anyway. I'll get my fix of that whenever I can get over to Philippines.

Emma-Louise 🤍 @missemmalou87

Reported 2020-09-29 05:15:31

@clairedavies71 @DVCPippa @British_Airways @Skyscanner I always choose @British_Airways even before all the fiasco with Virgin. I flew with VA a few years ago to MCO & the customer service was shocking. BA are fantastic. We were unfortunate to have a problem & BA fixed in within hours. Choose BA.

Claire 💫 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 @clairedavies71

Reported 2020-09-28 07:32:14

@clairel213 @DVCPippa @British_Airways @Skyscanner VA but it was a Delta flight. VA cancelled the flight no problem, then the fun started. Cancelled 30th March, due to fly 4th April, got my money back 12th August from the credit card because VA messed around so much. Should have been 90 day refund.

Janice Sousa @sousajanicem

Reported 2020-09-27 09:22:32

@travelvc @Skyscanner 👆🏼the questions we ask are the problem. @travelvc great response.

Sitata @_sitata_

Reported 2020-09-25 00:00:19

Visits to Skyscanner down by 60pc to 70pc due to Covid-19 travel restrictions https://t.co/fC0kan3iLP

🇪🇺🇬🇧 @Boyde11

Reported 2020-09-24 09:49:28

@Skyscanner New York hands down

Dejan Jasnic @dejan_jasnic

Reported 2020-09-23 07:48:40

@Skyscanner Hi! OK, I have submitted the ticket on the link you provided. I would suspect I am not the only one with this problem. I hope you will be able to help.

China Travel News @traveldailycn

Reported 2020-09-23 03:49:23

Airline travel shifts toward #lastminutebookings, domestic trips: @Skyscanner Skyscanner Visits to the Skyscanner website, owned by @Trip Group Ltd, are down by 60% to 70% due to the pandemic’s impact on travel demand. https://t.co/iDuw1ILnDs https://t.co/ASdNIcSOkj

Independent.ie @Independent_ie

Reported 2020-09-22 19:30:24

Visits to Skyscanner down by 60pc to 70pc due to Covid-19 travel restrictions https://t.co/qlgOkAUvHY https://t.co/fdd431Qr8U

Jelena Gracanin @GracaninJelena

Reported 2020-09-22 13:29:42

@Skyscanner @ATOLprotected

@poloconghaile @poloconghaile

Reported 2020-09-22 13:17:26

'The air travel market has shifted toward last-minute bookings, one-way flights and more domestic trips' says a new report from @Skyscanner (whose website visits are down 60-70pc, incidentally...) https://t.co/aC2n2e9Qm8

Stilt @stilt_inc

Reported 2020-09-22 08:14:22

The IATA said p***enger travel demand was down 79.8% in July from a year earlier and forecasts it will take until 2024 for travel to return to pre-crisis levels. Skyscanner says it will take several years before business travel returns to previous levels. #airtravel #COVID19

Jerome @jezobrien

Reported 2020-09-22 06:06:11

@SkyScottBeasley @SkyIanKingLive @Fullers @Skyscanner @londonchamber @SallyJJonesEY @ruthiesun @SkyNews @IanKingSky Tim Martin supports @Conservatives He’s got the incompetent govt he wanted. Where’s the problem?

Barbara McCarthy @BarbsMcCarthy

Reported 2020-09-22 05:17:57

Not me though--Visits to Skyscanner down by 60pc to 70pc due to Covid-19 travel restrictions https://t.co/THPk2ex5Ak

Noor Nabi Mohmand @noor_noornabim

Reported 2020-09-21 09:56:34

@Skyscanner I have already created support ticket. I hope you support and resolve my issue. Otherwise I will take legal action.

Yasir Wani @_Yasir_Wani_

Reported 2020-09-20 17:29:00

@arsalanyousuf @Skyscanner Hey Arsalan. I faced the same issue. How did you get through to their customer support? Thanks

Jelena Gracanin @GracaninJelena

Reported 2020-09-20 09:49:52

@GourmelonAlain @Flight_Refunds @FlyingBrussels I am having the same problem with the useless @Skyscanner

Jelena Gracanin @GracaninJelena

Reported 2020-09-18 15:43:57

@TanyaMorgan5 @Skyscanner Going thru the same as you with Skyscanner! Outward flight was cancelled and they didnt even tell me! All I get are bog standard replied each time! Im going down the Legal route to get my money back!

Secret Flying @SecretFlying

Reported 2020-09-18 14:08:05

@KateByrnes1 @AmericanAir Please bear in mind that we are directing you to Skyscanner. Whether they have different pricing depending on location has nothing to do with us. 99.9999% of our users do not have the problem you're experiencing. Try searching the same flight on Kayak instead of Skyscanner.

Kayleigh McCready @kaymac_88

Reported 2020-09-18 12:57:33

@Skyscanner we have been trying to get a refund for cancelled flights booked through you in April. Tap Air won’t refund us and said it’s for you to solve, you are telling us it’s their problem. How do we get our money back? @MartinSLewis can you help or advise here?

Londontolagos @LondontoLagos_

Reported 2020-09-17 13:39:46

A big thank you to Jenny at the @Skyscanner team for resolving an issue I have been struggling with for six months. Thank you 😊

Gaby McKay @GabyMcKay

Reported 2020-09-16 16:49:51

Mauricio Pochettino and Max Allegri on Skyscanner as we speak

Sacha Carlin @Saachaxo

Reported 2020-09-16 14:37:00

@cake_r_a @ByoJet @Skyscanner @emirates @EmiratesSupport @skyscannerptrs I didn’t 😭😭 paid with my debit and don’t think they can do anything about that! Looks like it’s £1300 down the drain

Nunaya Business @NunayaBusiness1

Reported 2020-09-16 08:04:50

@Skyscanner I have been trying to contact your customer service number all day (from Ireland) regarding a flight which was cancelled by the airline. I have been hung up on several times and have been told for the past 4 hours now that the systems are down and to call back.

Agg @Agg74368399

Reported 2020-09-15 03:33:34

@MyTrip @Skyscanner i got confirmation from the airline that they refunded you. Yet you decided not to refund me and shut down your email ? Thieves! @DominicRaab are you going to do anything to help people get their money back?

Rupert Baines @rupert_baines

Reported 2020-09-13 05:00:46

@Andrew_Adonis Japanese not Chinese. It is not being run down: indeed a lot of hiring and investment. Arguably a good example of Japanese long term investment over City short-termism. There are many other examples of UK tech being sold: DeepMind, SkyScanner, Imagination etc

Jeffrey Weissman @JefWeissman

Reported 2020-09-13 02:09:59

@phoebebaskett @GulfAir @Skyscanner @GoToGate I'm having the same problem with #gotogate. Airline refunded my flights to them in May. #grrr!

Saurabh Kherdekar @Saurabh_Khedu

Reported 2020-09-12 13:16:41

@DwarakeshSesha1 @airindiain @theairhelper @Skyscanner this is extremely bad service from your side.. People, just stop booking tickets from their website/app. They are the biggest problem in these times..

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