Is Sky UK down right now?
(latest update April 23, 2021)
Sky UK (formerly British Sky Broadcasting Limited, BSkyB and Sky) is a British telecommunications company which serves the United Kingdom and it's owned by Comcast. Sky provides television and broadband Internet services, fixed line and mobile telephone services to consumers and businesses in the United Kingdom Is it up or down? Is it down for me? Check the status or Report your issues below!
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Kieran @AMS_Huracan
Reported 2021-04-22 21:22:36
@SkyUK thanks for not notifying you're customers of planned work causing an outage
CherryEclipss @Tyler02101
Reported 2021-04-22 20:50:12
@RICKERSRG @SkyUK I'm having the same issue still
Rickers @RICKERSRG
Reported 2021-04-22 20:32:13
Ooh I was back up for all of 10 mins this time and now it's gone back down! @SkyUK
Rickers @RICKERSRG
Reported 2021-04-22 19:41:05
Gotta love sky internet. Goes off for an hour or so at least once a week. Just went off again it came back on I'm back on the Internet a whole 5 minutes and it goes down again! Good job @SkyUK service like no other..
Shrikel @Shrikel_
Reported 2021-04-22 19:32:23
Hey @SkyUK thanks for giving ample notice that you were going to take the Fibre lines down. Got a whole 0 minutes warning! You do realise some people are working at these hours?
Lucky that the LDN vs VEXED game ended when it did. https://t.co/zwD8xVHEOq
A @arff___
Reported 2021-04-22 18:04:46
@SkyUK hi. I need to speak to someone regarding an issue with my sky mobile. I can't connect with anyone on the phone not sure why?
D H @dhassall
Reported 2021-04-22 16:40:50
@SkyUK is the link to Netflix down? Can’t get on. Just a blank screen.
Rebecca 🤍 @beckiimayy
Reported 2021-04-22 11:45:16
Same time everyday my @SkyUK wifi goes down!! So much from working from home 🙄 FYI - if you live anywhere in the CV postcode of Birmingham... don’t bother, get BT! 😤
markus @Just_Markus_uk
Reported 2021-04-22 11:45:13
@SkyUK the problem we seem to be having was originally reported at about 2pm! There is an open reach van at a nearby junction box. The guy in the van was on the phone when I left to do the school run, when I got back he was still on the phone??
The Evolution Of Life @TEOL85
Reported 2021-04-22 11:33:03
@SkyHelpTeam @skytv @SkyUK @comcast @ColorsTVUK @ColorsTV @ViacomCBS @VIMN_PR If the green Link works on every single change it would sort the problem we now have. I bet the other DCverse stuff which should be airing this week as Batwoman started the shows still going and new Superman won't be Re Series Linked at start of season and us old boxes miss them.
The Evolution Of Life @TEOL85
Reported 2021-04-22 11:01:48
@SkyHelpTeam @skytv @SkyUK @comcast @ColorsTVUK @ColorsTV @ViacomCBS @VIMN_PR If you can expand Sky Q to double Hard Drives with the option to use a rugged Western Digital External so you can continue Sky + recording if the internal Seagate breaks down like a VCR/DVD on a Scart lead and open to ownership people wouldn't be hesitant to upgrade old equipment
The Evolution Of Life @TEOL85
Reported 2021-04-22 10:57:54
@SkyHelpTeam @skytv @SkyUK @comcast @ColorsTVUK @ColorsTV @ViacomCBS @VIMN_PR When the old HD box with old style connecter hard drive broke down I could still record on tape whilst watching Freeview for still 2 channels recording. If Sky Q uses Western Digital not unreliable Seagate and wasn't hire only maybe USB HD it would be the best option to get.
Rumpel @RumpelPomm
Reported 2021-04-22 10:34:13
@SkyUK This is the second two hour phone call of the week, to reduce the packages. Are your customer support paid by the word or something? Maybe tone down the lectures and let the customer speak.
The Evolution Of Life @TEOL85
Reported 2021-04-22 09:19:26
@SkyHelpTeam @skytv @SkyUK @comcast @ColorsTVUK @ColorsTV @ViacomCBS @VIMN_PR This taking new section away won't get people jumping boxes to Q we'll just have to make do until the box breaks down. Nobody wants a Sky Box you hire and don't own. The old HD boxes you own and can get replaced same system but the box is yours.
The Evolution Of Life @TEOL85
Reported 2021-04-22 08:43:01
@SkyHelpTeam @skytv @SkyUK @comcast It's easy to bring it back as it's something still around last week you just added a new system but you made a mistake taking the old system down it's an easy fix to have both versions of the section still up just revert the old box to having its existing New section back.
Charlotte Jones Presents @charljpresents
Reported 2021-04-22 08:42:00
The issue has already been reported to Trading Standards and they have been more helpful than @SkyHelpTeam @skyuk and the complaint is now being made to the Omubudsman.
The Evolution Of Life @TEOL85
Reported 2021-04-22 08:40:14
@SkyHelpTeam @skytv @SkyUK @comcast The section is that important for all online Sky Boxes to have on it you must set up quickly the legacy version to give our boxes what we had last week back so you have both. This is a bad move instead of keeping the legacy version online taking it down.
Charlotte Jones Presents @charljpresents
Reported 2021-04-22 08:33:40
I am so disappointed with @SkyHelpTeam @SkyUK who have broken GDPR rules, completely messed up my phone account and every time I call I’m told there is nothing that can be done..
The Evolution Of Life @TEOL85
Reported 2021-04-22 06:42:49
@skytv @SkyUK @comcast Fix New to Sky section online on the Sky Boxes More Top Picks guys.
The last thing I was able to add from it was Batwoman on E4 last week then the section broke down leaving only Featured and Suggestions there.
New is a important section to tell us Sky comebacks
Pete @halls_pete
Reported 2021-04-22 04:34:06
You see the problem here? Give me the service I pay for!!! @SkyHelpTeam @SkyUK @Ofcom https://t.co/rObZhTGwSk
Tamara Thomas @NibblesABit
Reported 2021-04-21 15:21:57
@SkyUK Your customer service team is a keeper! Someone will be out tomorrow to look at it. Fingers crossed they can find the issue. Thank you!
Matthew Jarvis @MattJarviscoys
Reported 2021-04-21 14:13:27
Had the Super League gone ahead lets not kid ourselves that @SkySportsNews @SkyUK @btsportfootball and @amazon wouldn’t have been fighting for the rights to broadcast it.
They all seem to be saying they are saviours. They are not. They are part of the problem.
Matthew Jarvis @MattJarviscoys
Reported 2021-04-21 13:30:04
So far no response to @GNev2 and @SkyUK regarding the cost of subscribing to Sky. Is that because it affects you if we, THE FANS, ask for a reduction it would hurt your pockets?
HYPOCRITES!!!! You stand up for the fans when it might affect your income. Is that not the issue?
Matthew Jarvis @MattJarviscoys
Reported 2021-04-21 12:39:28
Let’s lay down the gauntlet to @SkyUK and see if they will now reduce the cost of watching football for the fans that they say they stand for. Every year they put the price up so the hypocrisy is incredible. @SkySports_Keith @SkySportsNews @GNev2 @Redknapp Anyone of you want to
Mark Colledge @MarkColledge92
Reported 2021-04-21 08:01:00
My grandma would ideally like to stay with them as she is familiar with the layout of the controls but she is out of contract now. TalkTalk say upgrading will fix all these issues 🙄 does @SkyUK want a new customer?
Katie Thirkell @katie_ford
Reported 2021-04-21 07:03:14
@SkyUK just had a call saying I needed to download a ‘quick support’ app to fix my internet speed. When I said no I didn’t want to and he could send it in a letter he questioned why I wouldn’t and hung up. Pretty sure it’s a scam but might be worth letting people know.
Dipak Aswani @dipakaswani
Reported 2021-04-21 06:59:09
@SkyHelpTeam @SkyUK @SkyHelpTeam @OpenreachHelp: Can you suggest me how to escalate this issue, 4th engineer visited today in 16 days and still don't have internet at home. Seriously, you are not doing anything for customer.
Going frwd do not send any communication about asking feedback
Dom Gregson @DomGregson
Reported 2021-04-21 06:24:50
@SkyHelpTeam @SkyUK It’s the fact that dates continually slip that’s the issue. It’s the replacement of a telegraph pole - hardly rocket science!
Matt Smith @utb_smith
Reported 2021-04-21 05:03:38
@SZaitschenko @SkyUK @SkyHelpTeam I think there’s an issue in Linthorpe (a colleague is experiencing similar problems)...
🔴KROENKE OUT⚪️ @thegoonerelite
Reported 2021-04-20 17:57:55
Your words have not escaped fans over the last few days, you need to change too @SkyUK, you’re also part of the problem!
Countrifi Networks @countrifi
Reported 2021-04-20 16:25:33
@zeninternet @AldiUK @bt_uk @virginmedia @SkyUK @TalkTalk @VodafoneUK This is a poor show in our opinion and actually aside from the banter there is a legitimate problem here. Not sure this is showing @zeninternet in the best light....
George Demetrious @George_Deee
Reported 2021-04-20 13:09:18
@SkyUK @OpenreachHelp this is after being told there was an issue with pole on the 6th. I have had to wait 14 days for both companies to lie to me when I have been indoors all day desperate for the internet
George Demetrious @George_Deee
Reported 2021-04-20 13:08:00
@SkyUK and @OpenreachHelp complete and utter liars. Today I had a scheduled second visit for an openreach engineer to come out and resolve a home move issue from the 6th. Waited in my house all day to get a text at 16:30pm to say couldn’t complete as there was no access
Blackedge Brewing Co Ltd @Blackedgebeers
Reported 2021-04-20 12:28:19
Does anybody know a good contact number for high level customer service managers @skyuk ?5 months of no/intermittent phone & broadband service, 27hrs on the phone, 9 failed promises of manager call backs, zero accountability for my issue yet collected £698 in DD’s in that time
Bec @_xbeccc
Reported 2021-04-20 11:44:12
@Ofcom ****o I am having trouble with @SkyUK I have just been frauded I am being refused a manager and had the phone put down on me are you able to help with this?
Bec @_xbeccc
Reported 2021-04-20 11:39:52
@SkyUK has just put the phone down on me after me being frauded I suggest you be careful if you are with sky they have clearly been hacked and don't give a single **** about there customers.
Nez @Only_Nez
Reported 2021-04-20 07:20:26
@btsport How much is your subscription again? How much did you pay for the TV rights for the CL to take it off terrestrial TV?? £1.2bn!! You and @SkyUK are part of the problem, stop acting like you're on the side of fans you money grabbing *******s
Adam coxon @Adamcoxon2
Reported 2021-04-20 05:03:55
@discoveryplusUK @MediaShearwater I hope your lifes get turned upside down by some freak claiming something and then some jumped up physiologists helping to cover up the child abuse met police commited and calling them liars that's you u bunch lieing fraudsters might even seek legal action il ask Harvey @SkyUK
Samurai/Lira Sy'Lee @SamuraiDutchie
Reported 2021-04-19 20:01:42
@SkyUK fix your damn internet will you this is getting really repetitive going down a lot
Andy @howiseeit4
Reported 2021-04-19 15:53:48
@MotoNutJob @jayr1972 @rs_hole @matthewcarter7 @sonyproeurope @ArcamUK @SkyUK Has it been frozen in feisty pose, that could present an issue when shipping?
Andy @howiseeit4
Reported 2021-04-19 12:58:20
@MotoNutJob @matthewcarter7 @rs_hole @jayr1972 @sonyproeurope @ArcamUK @SkyUK And just like that, we brought the price down by £55.
Lucy Fenton @Iamlucy_loo
Reported 2021-04-19 11:45:35
@SkyUK Glad to be on board, just hope that you don’t disappoint me down the line 😱
Dipak Aswani @dipakaswani
Reported 2021-04-19 10:25:37
@SkyHelpTeam @SkyUK @SkyHelpTeam @OpenreachHelp : Thank you for welcoming me in 3rd week of broadband issue. I wish you guys can understand work from home with mobile data and without broadband connection. #skybroadband #skyuk #openreach
Dipak Aswani @dipakaswani
Reported 2021-04-19 10:21:13
@SkyUK @SkyHelpTeam @OpenreachHelp : Thank you for welcoming me in 3rd week of broadband issue. I wish you guys can understand work from home with mobile data and without broadband connection. #skybroadband #skyuk #openreach
Andy @howiseeit4
Reported 2021-04-19 08:46:28
@jayr1972 @rs_hole @matthewcarter7 @sonyproeurope @ArcamUK @SkyUK Pop grills on them. Problem solved 😂
Matthew Carter @matthewcarter7
Reported 2021-04-19 08:37:49
@jayr1972 @rs_hole @sonyproeurope @ArcamUK @SkyUK How would you have them? Half way down the screen?
Andy MacDonald @macdonaldandy
Reported 2021-04-19 07:56:30
@SkyUK My broadband has been up and down at least a couple of times a day for several weeks now. I have followed every option to fix on your website but nothing worked. How on earth do I call to speak to someone?
🧔🏾KESH @_KESH_
Reported 2021-04-19 06:51:34
@LeaveOffMate @SkyUK @SkySports Yup it looks that way and now the lot down the lane sack jose looks like the money is coming in levy licking his lips
Kristian Vidal @Novacastle
Reported 2021-04-19 05:13:16
@SkyUK might want to put a note out warning customers about people ringing up saying they are Sky technical services to fix their slow internet. #scammers
Jane Witherow @janewitherow
Reported 2021-04-18 18:16:06
Yet again @virginmedia internet is down....???? Why???? I never had downtime like this with @SkyUK