Is Sky UK down right now?
(latest update October 25, 2020)
Sky UK (formerly British Sky Broadcasting Limited, BSkyB and Sky) is a British telecommunications company which serves the United Kingdom and it's owned by Comcast. Sky provides television and broadband Internet services, fixed line and mobile telephone services to consumers and businesses in the United Kingdom Is it up or down? Is it down for me? Check the status or Report your issues below!
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Aslam Alavi @aslamalavi
Reported 2020-10-25 11:36:58
If any1 is paying @SkyUK or @btsportfootball £14.95 for pay per view @premierleague football matches then u're part of the problem! Both channels & every1 involved is bringing this plan in2 fruition should b embarr***ed & ashamed of themselves! #EnoughIsEnough
{TNW}ROOKIE OF THE YEAR @R00K13OTY
Reported 2020-10-25 10:31:51
@bt_uk BT= BROKEN TELECOMMUNICATIONS
@SkyUK = better streaming
will @sotonianwill
Reported 2020-10-25 09:28:59
@CarlyFluck @SkySports @SkyUK that message normally means it’s your fault/ weather not really sky’s problem
Ciara Lawrence @ciarale01
Reported 2020-10-25 09:27:39
Been waiting in 5 hours now for a @skytv @SkyUK person to come & fix / replace our sky box. We are paying for our Sky account service and no channels are working! #SkyTV #SkyUK #Sky https://t.co/ZMgz5GSaBH
Ciara Lawrence @ciarale01
Reported 2020-10-25 09:26:29
Been waiting in 5 hours now for a @skytv @SkyUK person to come & fix / replace our sky box. We are paying for our Sky account & Nothing is working! #SkyTV #SkyUK #Sky https://t.co/ZMgz5GSaBH
Ciara Lawrence @ciarale01
Reported 2020-10-25 08:29:02
Waiting at home 🏡 for our #Sky engineer person to arrive to fix our Sky @SkyUK issues. We've waited in since 8.00am #SkyTV @SkyUK
Bex_Bexy on Twitch @BexBexy2
Reported 2020-10-24 20:39:48
@ImSophiiee_ @SkyUK My friend has had horrible problems streaming on sky broadband. Im also on virgin and I pay like £40a month, I agree its expensive but its also superfast and I've never had a problem with it.
Hallowilltown 2: Kalabar’s Revenge @W_Anthony2
Reported 2020-10-24 19:28:59
My @SkyUK internet always seems to crash the minute one device is added it’s terrible
Lauren Chatterton @lozza_LJ
Reported 2020-10-24 19:23:54
@SkyUK is there an issue with the internet in Ch65 #internetdown
philzee @philzee72
Reported 2020-10-24 17:41:50
@SkyUK Well, I've had sky broadband coming up on 2 years. In all that time I've only had one outage. And my ping is around 15ms....unless I play COD where it jumps to 30ms. My only gripe is that the sky router only has 2 lan ports, and the sky TV box needs one of those.
kurt liam roberts @Kurt__roberts
Reported 2020-10-24 17:19:51
@SkyUK ****o I was wondering if you guys could help me with a slow fibre internet connect issue ?
Vijay @VijayK_1
Reported 2020-10-24 17:04:51
Please get in touch ASAP @SkyUK Virgin have left me with no service and won’t fix it, I need to change quickly and install immediately
Vijay @VijayK_1
Reported 2020-10-24 17:01:36
Hi @SkyUK how soon can I join you? I need TV @virginmedia will not fix there services and keep making up timeframes. I’m paying so much and I have no TV/Phone/Broadband. Can you get in touch ASAP
FrostyIce @RSK4Life06
Reported 2020-10-24 16:20:12
@Ben_Rob5691 @btsport @SkyUK Same issue
Wilfy Williams @WilfyWMusic
Reported 2020-10-24 12:16:41
@SkyUK absolute cowboy installation of my sky dish today. 👏Dangerously overhanging my front door. Let’s hope it last the til 10th November when you can fix your error. #Cowboys https://t.co/aTse7eTS7S
Ceri Duffield @CeriDuffield
Reported 2020-10-24 10:37:28
How do I actually get hold of a person at @SkyUK? My sky q box has not been working properly for six months and whenever I call I just get referred back to the website. The website doesn’t answer my issue though!! HELP #frustrated #terriblecustomerservice
KC 👍🏽 @K_c_L_F_C
Reported 2020-10-24 09:40:29
@SkyUK need help for a technical problem. Can't even ring you. You keep saying you can solve your problem online, BUT I CAN'T CAN YOU PLEASE ANSWER YOUR ***ING PHONE!!!! what am I paying you for #skytv #sky
Ricardo Garcia @Ricardo78181702
Reported 2020-10-24 09:13:29
@SkyUK another day with no broadband and I being told not Sky fault, no refund but will still take my money. Counting down the days I am out of contract.
Helen Claringbull @hclaringbull
Reported 2020-10-24 08:40:46
Just had another text from @SkyUK saying that “engineers are working hard to fix the issue” yet click on the https://t.co/WJijHUNcwm link provided and it STILL says “no known issues”. Conflicting information does not inspire confidence! Internet out 16/10-19/10 & 22/10-present!😡 https://t.co/3ZXJidfNTV
James'BAY'Bradley @BaywfcJames
Reported 2020-10-24 07:26:48
@Caroline_Emmet @OpenreachHelp @SkyUK I've had the same problem for a month no broadband because @SkyHelpTeam and openreach couldn't organise a **** up in a brewery and just activate my broadband ✊💦
Jamie Kay @JamieKay22
Reported 2020-10-24 07:06:13
@spitroastpete @btsport @SkyUK @premierleague I don’t blame you. I need to get down to my local team more often.
Charlotte 🌈💙 @NurseCharr
Reported 2020-10-24 05:50:09
@SkyHelpTeam @SkyUK trying to speak to someone pls I appear to be the 10% who can't resolve the issue online and despite trying several ways on your number to reach a human you just hang up and send a text. Arrange a call with me ASAP #poorcustomerservice
Charlotte 🌈💙 @NurseCharr
Reported 2020-10-24 05:49:41
@SkyUK trying to speak to someone pls I appear to be the 10% who can't resolve the issue online and despite trying several ways on your number to reach a human you just hang up and send a text. Arrange a call with me ASAP #poorcustomerservice
Caroline Emmet @Caroline_Emmet
Reported 2020-10-24 05:28:33
@OpenreachHelp Having an enforced lazy start to the day because there’s no internet in our area, and no cer*****y as to when it will return. After a full day outage on Monday when no one could tell us how long it would last ... #NotHappy with you or @SkyUK
Steve Sanham @SteveSanham
Reported 2020-10-24 05:14:13
@SkyUK you’ve given me a 9 hour slot for my engineer appointment today. Any chance of narrowing it down?
Steve Sanham @SteveSanham
Reported 2020-10-24 05:04:24
@SkyUK I have an engineer booked for today, but you haven’t told me when they will be with me. It appears that you’ve used the current Covid situation to completely shut down any ability to contact anyone in customer service?
David Ball @Db7Ball
Reported 2020-10-24 04:28:59
@SkyHelpTeam @SkyUK Morning team, bit disappointed, now day 4 without SKY broadband. Issue raised 3 days by the wife (account holder), to be told should have raised the fault earlier via E mailed!! ****o the Internet is down!! Joined SKY from VIRGIN to avoid similar issues.
David Ball @Db7Ball
Reported 2020-10-24 04:09:04
@SkyUK Morning team, bit disappointed, now day 4 without SKY broadband. Issue raised 3 days by the wife (account holder), to be told should have raised the fault earlier via E mailed!! ****o the Internet is down!! Joined SKY from VIRGIN to avoid similar issues. All the same!!!
SweetFanta 🇬🇭 @euni_yeb
Reported 2020-10-23 19:35:53
@SkyUK can you fix your internet please, why am l having to use my 4G in my house
🔌 @MowgsMustafa
Reported 2020-10-23 18:37:25
@SkyUK your WiFi is ***ing **** you bunch of ****s FIX IT !!!
Michael Maus @MichaelMaus6
Reported 2020-10-23 18:19:52
Biden was using an IPad in the debate to get the answers. @cnnbrk @MSNBC @ABC @speersdavid @rowandean @pwafork @bopinion @theboltreport @latimes @PhillyInquirer @nypost @TexasTribune @MiamiHerald @FOX10Phoenix @BostonGlobe @SkyNewsAust @SkyUK @Channel9 @Channel7 #2020Election
3rd Time Lucky @3TLNorwich
Reported 2020-10-23 16:28:39
@TheBlazeStudios @SkyHelpTeam @SkyUK Cheeky gits. I called them because the “fix” they did to our internet actually made it worse. They tried to tell me must be an atmosphere problem so we should consider an extra £5 a month for guaranteed wifi. Now considering moving
Kelly @Kelly_b_1
Reported 2020-10-23 15:34:19
@SkyUK Its not just my sky q though its my sisters and friends so its not something I'm able to fix
Jaspreet Khurana @Jazzy_teens
Reported 2020-10-23 14:05:18
@SkyUK when will the broadband be fixed in Southall. It’s been a week that there is an outage and we have no internet. Do u understand the importance of internet? We literally can’t do anything without the internet.Your customer service has been crap too as there are no updates.
ORMESTORE @ormestore
Reported 2020-10-23 13:25:41
@AndrewBooth3 @SkyUK @SkyHelpTeam Never ever ever have sky internet: it’s the worst!! I learnt that a few years back. Dreadful speeds!!! I love that’s it’s your device that’s at issue.... funny how it’s the whole point of having Wi-fi! Cut your loss and go with a real provider! Like BT or Virgin!
Ann Henderson @Annhackett6
Reported 2020-10-23 11:19:47
@SkyUK why have I all of a sudden got no channels on my sky Q box it flashed up technical problem?
elrico @LEMMINGINVESTOR
Reported 2020-10-23 11:09:24
@SkyUK BB down for 4 days. Appeared an easy fix. Well, for 48 hrs at least. Sky broadband down yet again. 45min wait on the phone. And still no joy. Wishing I'd stayed with BT now. At least new rules get me an out of a poor service.
David Jarman @llewei
Reported 2020-10-23 11:04:14
@EE Sky are sending an engineer on Tuesday but not sure if some network issue between @EE @SkyUK and @OpenreachHelp - it is totally bizarre. Have called 6 EE mobiles around UK and will they not connect.
John Whittle🕷🔶 @whij
Reported 2020-10-23 10:47:58
For the worst helpline experience in the world, may I recommend @SkyUK ? The answer bot: there’s a 45 minute wait, 90% of problems can be resolved on line, then hangs up. My wifi router is not working properly. This is surely a common problem. Can I report it? Can I heck.
Amos @Amos70430944
Reported 2020-10-23 10:35:20
@SkyUK 10yrs+ DD, service down, called 4 engineer, refused sky said will contact to resolve, no call. I stoped DD, got threats. Told pay to investigate. Paid, told to pay 31days to leave. No service for 4 months, held to ransom, threat ccj and bailiffs. #ransome #disgusted #scam
Amos @Amos70430944
Reported 2020-10-23 10:34:17
@SkyUK 10yrs+ DD, service down, called 4 engineer, refused sky said will contact to resolve, no call. I stoped DD, got threats. Told pay to investigate. Paid, told to pay 31days to leave. No service for 4 months, held to ransom, threat ccj and bailiffs. #ransome #disgusted #scam
Windy Beaver @WindyBeaver
Reported 2020-10-23 10:27:12
It is easier to join @SkyUK as a new customer than it is to get @virginmedia to sort out a simple problem
🏴Its just Red🏴 @RedD3vil08
Reported 2020-10-23 09:43:16
Internet sucks!!! @SkyUK please sort your broadband out - its down..... and id really prefer it not to be thank you!
FI-Bieg @BhaganiBieg
Reported 2020-10-22 13:46:08
@SkyUK Having an issue with sky go and watching sky Q on my iPad. Have an error message: 50-9-504, can anyone help?? 🤔 @SkyHelpTeam
Sam / xXxB4NGT1DYxXx @xxxb4ngt1dyxxx
Reported 2020-10-22 13:00:53
@MShiells_Jones @SkyUK Ikr it’s stupid I’ve got same issue
Stuart Mansfield @5TU4RTM
Reported 2020-10-22 11:07:25
@SkyUK Is there an issue with ITV? Lost the channel in Reading but have all other channels
Darren Clarke @mufcdaz
Reported 2020-10-22 08:30:09
@SkyUK still no internet in London. Says there’s an outage.
EddLinham @EddLinham
Reported 2020-10-22 08:22:01
@SkyUK @SkyHelpTeam
There is an issue with my sky broadband connection, sky website completed test which said there is an issue and to call 03337591535 but when I call there is no option to speak just a message to say a text message has been sent with a link sending me circles
Jon #VoteBiden #Biden2020 #GTTO @Link1709
Reported 2020-10-22 08:01:20
@SkyUK @SkyHelpTeam buy and keep is broken again. I owe nothing for any outstanding purchases. Yet I am being told.oncenagain that my limit has been reached. It's a joke.
maria thompson @mazmoe061
Reported 2020-10-22 07:13:14
@SkyUK you say your the main sponsor for the new call of duty think you need to fix your broadband first . As from and gamer and streamer myself could not even play the beta because your broadband is crap packet loss can't even get into a game never mind streaming issues