Reported 2020-10-29 23:48:06
@SKYserves I’m still encountering the same issue
Reported 2020-10-29 23:39:10
@SKYserves @mySKYupdates ****o
Bj Sayno @BjSayno
Reported 2020-10-29 23:28:56
@SKYserves @gwaposidaniel1 please fix our line WE PAID IN FULL ACCOUNT NAME : ROLANDO SAYNO JR.
Mary Son @maxskp
Reported 2020-10-29 23:21:14
@SKYserves why is it that the registered name of the service availed need be present before you fix/check what is wrong... is that’s a new policy ? since Oct 12 NO WIFI, and still they want my presence before they fix it. My face will change how it will be fix ? Ggrrh #%¥*+
Bj Sayno @BjSayno
Reported 2020-10-29 23:14:47
@SKYserves please fix our line WE PAID IN FULL ACCOUNT NAME : ROLANDO SAYNO JR.
Sarthak Sahani @sahani_sarthak
Reported 2020-10-29 23:13:56
@SKYserves When is this going to be resolved.
It's not up yet, it is going down every 5 min
Can u please address this or provide a timeline.
What kind of service is this.
Reported 2020-10-29 22:57:15
@SKYserves You got update for me? If the problem wont be fixed today let this serve as my official cancellation of my subscription. So don’t demand any charges! Just STOP your BULOK NA SERBISYO!
Reported 2020-10-29 22:40:14
Can you follow up on my issue?
Kindly check the DM and let me know the progress via DM.
Rita Pilarca @RitaIberoP
Reported 2020-10-29 22:29:26
@SKYserves Any update on my request to fix my internet? Something important and urgent!
pimentel ceasar iii @pimentel_iii
Reported 2020-10-29 22:20:09
@SKYserves i followed up through your Customer hotline and I was told just to wait until next week to fix the internet as your company cannot provide schedules right now... please fix the internet
Jay Erickson Tio @EricksonTio
Reported 2020-10-29 21:51:01
@SKYserves 2 days na wala po kami internet. Meron ilaw ung US pero wala naman ilaw ung DS. This problem has already affected our online schooling and work from home. The account number is 668506577
Joseph Otico @sepisepsep
Reported 2020-10-29 21:10:53
@SKYserves I already rebooted several times but the issue continues to occur. This is the 4th time this happened and this needs to be resolved by you ASAP. Your Internet connection is getting more and more unreliable and unstable. I sent you a DM for this again just now.
Reported 2020-10-29 20:28:19
@SKYserves Connection went down yesterday around 3:50 pm and is still down. Admin page says "Network Access: Denied" - why is that?
I'm currently tethered to my phone's data connection, w/c is very slow and not ideal for my WFH situation.
Reported 2020-10-29 19:58:15
@SKYserves ano na? Is this your best effort? Emeil responses to fix issue is to reboot the unit? Duh!!!!
Jeje dela cruz @DelaJeje
Reported 2020-10-29 19:38:39
@SKYserves we do not have internet connection for the past 6hrs. Please fix. I already sent you a DM. Thanks.
?? ĎÝŁΛИ ?? @TheRealDyI
Reported 2020-10-29 19:21:37
@SKYserves ****o! I've sent another DM about a recurring connection problem. Thank you!
Nerissa Valenzuela @neriqval
Reported 2020-10-29 16:22:02
@SKYserves our Skycable and Skybroadband are down. Delivery trailer truck hit our lines. Please send technical line men. Thanks.
jp matubis @dzeypi
Reported 2020-10-29 16:11:23
@SKYserves we are still without internet at this point. We badly need the connection back. We havent had internet since thursday morning. Fix this ASAP!!!
Dwin Tot @DwinTot
Reported 2020-10-29 15:21:17
@SKYserves We don't have an internet connection here in Rosario, Pasig since 4pm yesterday. Our location is in St. Joseph Subdv. in front of SM East Ortigas. We don't have any means to work. Please fix the connection here.
joseph ragragio @Jragjr
Reported 2020-10-29 13:12:59
@mySKYupdates I have emailed and messaged you countless times sky cable. My internet has been down since Oct 7. And no one is emailing me to fix it. I also cannot access my skycable account and I cannot register a new one because it says my email address is not linked. 678789712
Reported 2020-10-29 11:18:25
@SKYserves internet has been down for days. Please ***ist.
yüng vincent @vianlucam
Reported 2020-10-29 10:53:53
@SKYserves ****o? Have you checked your DMs? Why do i find som much people having their DMs responded while mine hasnt been attended the whole ****ing day. Fix your system.
Ann Garcia @macg76
Reported 2020-10-29 10:15:58
@SKYserves @SKYserves could you provide me a timeframe as to when this issue will be resolved? if this concern will not be resolved by the timeframe you provided, can you refer to another person who can have this resolved?
jp matubis @dzeypi
Reported 2020-10-29 10:01:23
@SKYserves what happened to our internet connection? It's been down since this morning. We are fully paid already. Account is 679 474 812. Please resolve asap.
Reported 2020-10-29 09:41:51
@SKYserves Hi Sky, I sent you dms re my complaint. Please fix this asap. It is already causing our job. Would you compensate us if we become jobless during this pandemic due to your poor service? @SKYserves
Reported 2020-10-29 08:59:39
@SKYserves Hi SKY PLEASE FIX OUR INTERNET CONNECTION WE’VE BEEN SENDING YOU EMAILS AND WEBFORMS AND DMS AND STILL NO RESPONSE! We are paying you right so don’t give us a freaking chatbot to reply on our fb messages thinking it will solve our complaint!!!!!
Reported 2020-10-29 08:20:49
@SKYserves hi my account no. Is 686201694 I have no signal and chanel on my digibox since yesterday. Last week the same have no. Signal. When can you fix it
Reported 2020-10-29 07:50:13
@SKYserves acct no. 610736343
signal problem. see picture https://t.co/TOIT8Kj1M7
Reported 2020-10-29 06:30:13
@skyserves do you have a scheduled maintenance here in Brgy Malamig, Mandaluyong City? Internet is still down since lunch time. Please restore ASAP. We are approaching our busy week.
Jimmy J 🎙 @_jimmyj
Reported 2020-10-29 06:27:39
Day 2 of not having proper internet. @SKYserves just keeps on restarting my modem but I’m starting to think it really is their service that has the problem.
ゆい LDH❣ @LdhMjmontero
Reported 2020-10-29 06:21:11
@SKYserves pls check our cable@signal@is down
yüng vincent @vianlucam
Reported 2020-10-29 06:20:16
@SKYserves @SKYserves i’ve DM’d you 6 hours ago, yet you’ve responded to those who have only DM’d 3 hours ago or less. Fix your priorities and your system. We weren’t able to work because of you.
Masashi Shimada @shimada_masashi
Reported 2020-10-29 05:24:07
@SKYserves 20 DAYS OF NO INTERNET CONNECTION! WTH IS THIS! Service number 8981567 is USELESS!! NO ONE IS COMING HERE TO FIX IT! BILLING TIME AGAIN BUT I HAVE NO SERVICE WTF.
Reported 2020-10-29 04:11:08
@SKYserves I have replied. Please check again and settle my issue as soon as possible.
Reported 2020-10-29 03:28:45
@SKYserves replied to your basic troubleshooting process but our problem is unstable internet not the speed of the internet. Please check dm.
Reported 2020-10-29 03:00:45
@SKYserves may problem po ba around my area?
Reported 2020-10-29 02:55:30
@SKYserves pls check DM. No internet since this morning. Happened last Thursday too. Every thu ba there’s an outage? No advisory on your FB page as well. For your kind attention please.
G Cabrera @Geeinabottle
Reported 2020-10-29 02:35:14
@SKYserves Hi. I paid my bill 3 days ago via Gcash and my wifi is still down. Id like to request for reconnection ASAP.
Darly. Denapo @Darlydearly
Reported 2020-10-29 02:14:40
@SKYserves please check my DM.
Internet connect is down.. my kids are having exams.. please act immediately.
Pati mga bata na iistress...
Reported 2020-10-29 02:06:40
@SKYserves our internet now is very erratic/unstable in less than 30mins we had to do the temporary fix 3x which is every 10mins. What can we do with this?
yumee blythe @yumeeblythe
Reported 2020-10-29 01:59:51
@SKYserves no changes. i know this is an issue in our area because my cousin who lives on the same street is also having issues with their connection
kris ☆ @mafuyuuuh
Reported 2020-10-29 01:53:25
@SKYserves you internet has been very slow these days :(( please fix this
Reported 2020-10-29 01:51:44
@SKYserves please fix internet i wanna play
Chad Purugganan @CPgreen_black
Reported 2020-10-29 01:42:28
@SKYserves Your technical team visited yesterday and found out that there’s a problem with your posts and line connection here in our area. They gave us a commitment that it will be fixed within 2 to 3 days. We cannot bear any more delays to this problem.
Reported 2020-10-29 01:23:17
@SKYserves Yes, no connection again today. When can I ever get a steady fix? This is soooo tiring Skycable. Don't do this to your customers. We need your reliability now more than ever.
Irish Cayetano @IrishCayetano
Reported 2020-10-29 00:35:36
@SKYserves sent you a dm about my internet problem. Please reply asap!!!
Reported 2020-10-28 23:32:36
Congrats! After only 8 days, the internet is once again down. Care to reply this time? @SKYserves
Reported 2020-10-28 23:08:33
@SKYserves fix our slow internet, we've been reaching your numbers but no one's answering. is that the kind of service you want us to experience? it aint funny at all.
Cory Jane Ramos @coryjaner
Reported 2020-10-28 22:55:53
@SKYserves Hi, thanks its already 2 days since the issue so it was resolved. Would appreciate if you can reply promptly next time. Thanks
Reported 2020-10-28 22:34:37
@SKYserves Hi Sky, we don't have an internet connection since yesterday and it's already affecting our work. We couldn't even reach your service hotline. Before you give us ads like this, I THINK YOU SHOULD FIX YOUR PROBLEMS IN GIVING SERVICE TO YOUR CUSTOMERS!