Is Sky down right now?
(latest update March 30, 2023)
Sky UK (formerly British Sky Broadcasting Limited, BSkyB and Sky) is a British telecommunications company which serves the United Kingdom and it's owned by Comcast. Sky provides television and broadband Internet services, fixed line and mobile telephone services to consumers and businesses in the United Kingdom Is it up or down? Is it down for me? Check the status or Report your issues below!
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Simon Bernstein @simonbernstein
Reported 2023-03-14 18:02:30
@SkyHelpTeam haven’t been able to use on demand for months. Sky said they are aware but still haven’t managed to fix the issue. Please can you advise as this is crazy now
. @carvelly
Reported 2023-03-14 17:02:55
@SkyHelpTeam Thank you I’ve spoken to someone about the problem.
Izzie @Izzie4231
Reported 2023-03-14 16:48:26
@SkyHelpTeam our wifis been down for 30 minutes now. I’ve got an ***ignment due at 12 and won’t be able to submit. Why is this happening?
･ﾟ. 🎀 𝐿𝑒𝒾𝑔𝒽 𝐻❁𝓊𝓁𝓉 🎀 .ﾟ･ @tucbiscuit
Reported 2023-03-14 16:41:49
@SkyHelpTeam the @ITVX app is very hit and miss. Sometimes we can watch it and at other times, a programme starts then an error message says there’s a problem your end #frustrating
Mel💫🦄🍒 @MelPowrie
Reported 2023-03-14 16:30:30
Anyone else’s @SkyUK Wi-Fi down and not working at all😴😩 @SkyHelpTeam
Dazz @lifeofdazz
Reported 2023-03-14 15:55:53
@SkyHelpTeam can you fix Bt Sport UHD.
Dazz @lifeofdazz
Reported 2023-03-14 15:51:43
@SkyHelpTeam can you fix #btsport 4k on please
Daniel Matthews @imDANtastic
Reported 2023-03-14 15:38:43
@SkyHelpTeam They were trying to fix an issue caused by contractors. The Openreach engineers either haven’t fixed the issue or did not reconnect us properly. Can this be escalated to Openreach to remedy please.
Daniel Matthews @imDANtastic
Reported 2023-03-14 15:37:38
@SkyHelpTeam Hi Emma! Please see pic in replied tweet. Your checker takes me round and round in condescending loops stating the problem is within my setup and not through an exchange. This isn’t correct. Engineers who have vanished had removed cables at exchange
Daniel Matthews @imDANtastic
Reported 2023-03-14 15:34:25
@SkyHelpTeam @OpenreachHelp here is a picture of the openreach hub, the LOS light is solid red (loss of service). Sky website states ‘no issues with connection in local area’ this isn’t true, all neighbours affected. Please update / fix asap.
Dave, ‘Being Liked’ Enthusiast @WaveyArt
Reported 2023-03-14 15:32:12
@SkyHelpTeam The content is there though, it’s just mislabelled everywhere within your databases.
I can press play but the episode description does not match the contents.
This is a database issue on your end I’m afraid.
. @carvelly
Reported 2023-03-14 15:19:39
@SkyHelpTeam hi, is there a problem sky in Yeovil? Mines glitching all over and tried the switch off and on method.
Dave, ‘Being Liked’ Enthusiast @WaveyArt
Reported 2023-03-14 15:13:29
@SkyHelpTeam I can navigate to it through the menus, or through the search function - the issue through Sky Go is the same.
Lucii Dixon 🏴☠️ 🇬🇧 @lucii_90
Reported 2023-03-14 15:07:42
@SkyUK - my internet has been down ALL DAY. We’ve unplugged and replugged MULTIPLE times by this point and still no internet. What is going on? Surely it’s not just me? #Sky #SkyBroadband #SkyDown @SkyHelpTeam help?
Ramblings @_ramblings__
Reported 2023-03-14 15:01:53
@SkyHelpTeam I’m having issues with my Wi-Fi, I’ve followed all the steps on your help guides but we still have issues. It’s been an issue since Dec 22 and nothing has changed in our house! Can you help further please?
Daniel Matthews @imDANtastic
Reported 2023-03-14 14:51:07
@SkyHelpTeam Hi, BT open reach engineers were carrying out emergency work in ME16 - they have left and internet is still down. Could this be looked into and could residents have an update? Sky account was unhelpful
Johno @isayonlytruth9
Reported 2023-03-14 13:37:14
@SkyUK Problem is yours is not superfast or reliable
Ben Hindmarch @hindmarch
Reported 2023-03-14 12:53:45
@SkyHelpTeam hi. You’ve somehow set one of your customers up with my email address and now I’m receiving everything you send to him. Just received his contract with his name, customer number and a copy of his signature. I’m not one of your customers. Could you please fix this?
Ben Hindmarch @hindmarch
Reported 2023-03-14 12:52:22
@SkyUK hi. You’ve somehow set one of your customers up with my email address and now I’m receiving everything you send to him. Just received his contract with his name, customer number and a copy of his signature. I’m not one of your customers. Could you please fix this?
Joanne Sammons @joalicesammons
Reported 2023-03-14 12:35:32
@8gzd8k76nM @SkyHelpTeam @MoneySavingExp Actually there is no price rise in the sky contract I signed up to. Martin Lewis reccomended it for this reason. Also the issue with connecting my printer (according to the printer) was down to permissions and security on my wireless router. So yeah, I do expect them to help.
Chris Caves @caveseboy
Reported 2023-03-14 12:29:50
@SkyHelpTeam This seems to be more the problem https://t.co/YkbnXB9nzn
paul @HeskethPaul
Reported 2023-03-14 12:24:38
@SkyHelpTeam No point. I’ll just get told to reset the boxes as per usual, or check our broadband is working correctly or check the settings on the sky box. If that doesn’t fix it I’ll get told to call back to speak with an engineer who are never available.
🅃🄷🄴 🄷🄴🄻🄿🄵🅄🄻 🄶🄴🄴🄺 @cssc0der
Reported 2023-03-14 11:48:51
Anyone else have the issue with @SkyUK SkyGl*** that you launch Netflix once, but then try it another time or a bit later and you have to switch off at plug and restart to get it to work.
Been like this since day 1 for me. 🤦♂️
Chris Caves @caveseboy
Reported 2023-03-14 11:35:23
@SkyHelpTeam my ONT box for fibre has a red light light for LOS can you confirm there is a problem in Wymondham Norfolk area
Pablo @Pablo_170617
Reported 2023-03-14 09:42:43
Ive been with sky for 13 years finally cancelled today due to the price £136 a month absolute joke they said we will get price down go on then we can do it for £126 🤣 no loyalty with them anymore new customers get better offers @skytv @SkyHelpTeam
Helen Poole @helenpoolebooks
Reported 2023-03-14 09:29:48
@SkyHelpTeam both our Sky Q boxes are stuck on no signal and won’t turn on? Was on about 20 mins ago but not now? Both upstairs and down?
sarah carless @sarahcarless
Reported 2023-03-14 08:09:14
@ShaunLCH45 @SkyHelpTeam Same for me on Paramount Plus and Apple TV, and work perfectly fine on the TV or ipad screen mirrored so def not the wifi but a Sky issue
Michaela Pearce @Michael52507699
Reported 2023-03-14 08:05:31
@SkyHelpTeam My issue is that @SkyUK has ignored our problems with the TV for such a long time and wasted my time several occasions and there’s been days where we’ve had no service with the TV and still had to pay for full services!
emma🤍 @P4PERlNGS
Reported 2023-03-14 08:04:02
@SkyHelpTeam pls fix my wifi i am sad
Michaela Pearce @Michael52507699
Reported 2023-03-14 07:55:52
@SkyHelpTeam Again it has never been the broadband. The issue has been sky gl*** the entire time. The full hardware of the TV is being replaced as the agent advised it has been faulty since day one. My issue is @SkyUK has fobbed is off every time. Blaming my broadband
CHRIS SIMMONS @iamchrissimmons
Reported 2023-03-14 06:27:20
@SkyHelpTeam @seaside_sophie Yes but the clear issue here is that someone tells you they cannot afford an increase and want to cancel, and you then get them to stay on a slightly lower contract knowing full well you'll just up it later anyway. A contract should be pre agreed costs for a pre agreed period.
Michaela Pearce @Michael52507699
Reported 2023-03-14 05:51:37
@SkyHelpTeam With BT who you rent the lines from, we tried Ethernet cable & WiFi the issue still persists. We spoke to an advisor last night who advised that we shouldn’t of been told it is an internet issue & the hardware will need replacing he was very apologetic about it taking so long
Lynne @themouseandlynn
Reported 2023-03-14 05:46:31
@SkyHelpTeam why can’t I speak to a human regarding my internet connection. Recorded message says aware there is an outage in my area this has been since last night. I need this resolved. I work from home and I am now losing money.
Tom Charles @tomcharlesfit
Reported 2023-03-14 05:39:17
@SkyHelpTeam Thanks for this Lauren, is there an ETA for when the issue will be resolved?
andi main @hulloitsandi
Reported 2023-03-14 04:51:10
@UK*******ual It was the equivalent of being tied to a chair and have a scary clown throw human **** at you! Then there was the car crash that was Noel’s HQ on @SkyUK https://t.co/PNvr0HCuN6
Emma Myrie @emma_myrie
Reported 2023-03-14 04:11:13
@SkyHelpTeam any idea when you’re going to fix the accessories page on your website? It’s been down for days. https://t.co/OjiKPqTNax
🦋 Emma 🦋 @emsiby
Reported 2023-03-14 03:14:44
@MoneySavingExp I was told by @SkyHelpTeam that if prices are increased by more than 10% then it was OK to leave penalty free. Only just managed to bring down the cost of my parents broadband. Now 2 months later they increase it by around 17%!! Looking now to move them elsewhere!!
🦋 Emma 🦋 @emsiby
Reported 2023-03-14 03:13:27
@MoneySavingExp was told by @SkyHelpTeam that if prices are increased by more than 10% then it was OK to leave penalty free. Only just managed to bring down Cody of parents now 2 months later they increase it by around 17%!! Looking now to move them elsewhere!!
♊👽🎴🔮The Madame_Butterfly_33_Gemini🦋🔮🎴👽 @MadameB45811388
Reported 2023-03-13 19:10:19
@SkyHelpTeam @Denny_Crane_007 His point was that you're advertising a product at a certain package without mentioning the fact that the price goes up by £4 in less than one month.
And if he speaks to your team what good will that do?
Does the price magically go down if he speaks to the team?
HoneyBunch @H0neyBuncher
Reported 2023-03-13 17:37:37
@Legend__Channel @FreeviewTV @freesat_tv @SkyUK @virginmedia Just a signifier of how this channel has gone down the ****ing toilet. Disgraceful.
Andrew @andrewdna
Reported 2023-03-13 16:49:49
Dealing with zoomies right now, meet Potter… not normal, slightly unhinged and loves sausages.
Wish he’d quiet the f down, want to watch #lastofus. Even stole the @SkyUK remote #git https://t.co/xzFbkhCVNL
Tom Charles @tomcharlesfit
Reported 2023-03-13 16:06:29
@SkyHelpTeam Hi, my broadband is still down, this makes it 3 days without internet, when will this be resolved and will our bill be reduced to reflect this outage?
Helen Barbara #bringbackBoris#rishiout @HelenBarbaraSmi
Reported 2023-03-13 15:58:54
@StopFundingHate @purecremation @SkyUK @jet2tweets @DistinctCrems @skiptonbs @Goldreserves @MoneySupermkt @RoslandUK @virginmedia @weetabix @wowcher What’s the problem exactly?
kevin white @K7WHW
Reported 2023-03-13 15:57:12
@SkyHelpTeam I managed to sign in and it said there was a outage I’m my area
Andy Rattler 💙💛🐀🇺🇦 @bates_andy
Reported 2023-03-13 14:31:22
@SkyHelpTeam is there a problem with internet in South Wales? I have no Internet, it was working fine earlier.
Stephen H Dobbin @Taffy_Dobbin
Reported 2023-03-13 13:47:25
@SkyHelpTeam My broadband has been fluctuating from on and off, as well as going to a low-speed over the last year or so. The adviser, whilst very professional said he was going to slow my speed down even further. This was because it was going too fast, and my router could not
Tamara @TamaraHl18
Reported 2023-03-13 12:28:10
@morganskyuk @nsfwjuls if you don't like them you have a really big problem https://t.co/k0C3vEIKni
Benne Masala Dose @CTRDosa
Reported 2023-03-13 11:36:25
@Lydsy22 @masterskyukiya @elonmusk I don’t have an android but I still have this problem
Gadget Girl 💙 @gadgetgirl73
Reported 2023-03-13 11:03:59
@SkyHelpTeam having issues with recordings from certain channels. Mainly ITV and ITV2. Recordings seem to be affected mainly between 9-10pm. Freezes and very pixelated and recordings show software issue https://t.co/pay0voM8MD
Laura Kate @laurahowson
Reported 2023-03-13 10:57:50
@SkyHelpTeam please can someone contact me urgently. Your team are on the verge of being reported to the police for har***ment of an ex customer for an issue that you created. URGENT ATTENTION REQUIRED🚨
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