🔴 Al the Gooner 🔴 @alec1271
Reported 2022-06-27 13:06:38
@SkyHelpTeam Hi, have the same issue tonight?! Can you help??
Lee Shields @LS110192
Reported 2022-06-27 13:06:35
@SkyHelpTeam I have learning disabilities and I have followed every instruction to try and fix this issue and nothing has worked. All wires are safely connected and secured in their correct places. Please help? I have no signal on ANY Channels https://t.co/uILsFpArYP
Eon Wilsun 🇬🇧🇪🇺🇺🇦 @Drasticjim
Reported 2022-06-27 12:58:48
@jack36742 @mwillmott68 @bobwoods86 @ParamountPlusUK @skytv @SkyHelpTeam I have the same issue
Stacey Ace @just_staceyPics
Reported 2022-06-27 12:22:51
Oh dear @SkyUK 12 years of being with you and I've had the worst customer experience today 😞 20 minsnon hold then phone put down and another 32 mins on hold and no support or help and no call back when 'disconnected'.
Kenneth One Of Six Variant @Kennydenney
Reported 2022-06-27 12:16:57
@SkyUK But totally useless if the internet goes down.
Reported 2022-06-27 11:13:08
@SkyUK From what I can see, there's less content, you can't record, you have to rely on catchup tv, which isn't always reliable. The biggest issue is that if you have a problem with your Internet, you can't watch anything.
Adam Gough @Goughy_93
Reported 2022-06-27 10:36:20
@SkyHelpTeam our broadband and phone line we’re down for almost a week earlier in June. Who do we need to speak to around compensation and a reduction in our bill?
Reported 2022-06-27 10:01:27
@SkyHelpTeam update,rang the team again,spoke to a new person about our problem,got ***igned a case no.this time,got sent yet another router,promised a phone call at 1230 Sat to check,no phone call,rang today,asked to speak to our case manager,promised a call back before 12,no call,Shocking!!
Grant Mauluka @GrantMauluka
Reported 2022-06-27 08:56:40
@SkyHelpTeam broadband has been down since sat morning with a network error and still not working. How long is it going to take to fix…
Michael Sutton @Altogether_M
Reported 2022-06-27 07:49:43
@SkyHelpTeam It’s a sky gl*** problem. So unless sky intends to update its ux any time soon. Nothing will change.
h a y l e y ☾ @__hatherell
Reported 2022-06-27 07:42:42
@SkyHelpTeam I’ve updated but still same problem
craig byron @craigbyron
Reported 2022-06-27 07:12:15
@SkyHelpTeam I have an issue regarding a home move that needs actioning within the next 24 hours, I have sent a DM can you help?
Preet Chind @ChampionSinghC
Reported 2022-06-27 07:07:15
@virginmedia But if I’m not even getting coverage in the room next door why should I pay 5 pounds an extra a month?? I never had this issue with @SkyHelpTeam . Regret leaving #skybroadband
Kieran Shew @shoeburger
Reported 2022-06-27 06:04:50
@SkyHelpTeam How can I watch the Mens Test on Sky Go? Both channels showing the women's one? Surely there's a choice? Its Day 5 chasing down a series win.
Declan Mc Glone @dexradio
Reported 2022-06-27 05:53:15
@mediaare**** @SkyHelpTeam Following: Got the same issue.......
Ed Draper @eddraper81
Reported 2022-06-27 05:36:07
As @SkyUK is launching a summer go Zero campaign, I’m making a pledge to
1) Walk to leisure destinations within 3 miles.
2) Double down on recycling/reusing ( work clothes included).
3) grow - then eat - fruit & veg.
More info: https://t.co/RMPeueqASr https://t.co/OIkZXoA055
Reported 2022-06-27 05:26:39
@SkyHelpTeam hi is there a broadband outage in my area(post code IV31 6SY)? My wife can’t work as it’s down at our house but just checking if it’s a wider issue or if it’s on our end
Jane Carruthers @janec2208
Reported 2022-06-27 03:52:54
@SkyHelpTeam my broadband isn't working....there is a known "outage" in my area....can you provide an update on when this will be resolved?
Reported 2022-06-27 03:32:51
@SkyHelpTeam Can you advise when broadband for Glasgow will be back up? Been down for hours now
Paul Wells 🇬🇧 @PaulWells65
Reported 2022-06-27 03:14:44
@Auntiewonk @SkyHelpTeam Been trying for days now and I am also having the same issue.
THE REAL John Mason @johnmasonrtid
Reported 2022-06-27 03:05:12
Can you tell me what the issue with the Sky History channel @SkyUK. It’s a bit “Juddery”.
Michael Sutton @Altogether_M
Reported 2022-06-27 02:24:25
If you have little kids, DO NOT get #skygl***. These are the type of images they see when you turn on the tv and @SkyUK @SkyHelpTeam don’t seem to think this is a problem. https://t.co/VpWD4KnJsZ
Chris Kettle @chriskettle3
Reported 2022-06-27 01:41:20
Hi @SkyHelpTeam I won tickets via SkyVIP but unable to claim them as e-tickets due to an issue on @TMFanSupport website. Contacted them and no response. Can you resolve as the concert is on the 30th and if I'm unable to attend then I won't be happy as I have tried to resolve.
Reported 2022-06-27 01:17:30
@Team_JLG @WestEndLIVE @SkyUK Not as good as yours obviously 😍 but I'd do the sky area again. I'm too old and broken for queuing 🤣
Reported 2022-06-26 18:51:07
@mwillmott68 @bobwoods86 @ParamountPlusUK @skytv @SkyHelpTeam Did you manage to find a fix? I’ve got the same problem
Reported 2022-06-26 17:31:55
@SkyHelpTeam why is swat catch episode 6 season 5 only available in UHD? Trying to stream it on a puck. Please fix all other episodes are available in HD
Barrie Urquhart @BarrieUrquhart
Reported 2022-06-26 17:06:05
@SkyHelpTeam did @ParamountPlusUK shut down @SkyUK today due to demand? Had limited broadband and issues all day connecting to sky tv.
dean deanson @dean_deanson
Reported 2022-06-26 16:50:03
@mckenna1971 @SkyHelpTeam Its not Sky’s problem its ITV who are broadcasting the signal so stop being so arsey you muppet
Simone Danelle @Simone_33567
Reported 2022-06-26 15:48:13
@SkyHelpTeam Honestly! I’m getting a bit fed up with you all now. My settings are fine, I don’t have an issue with viewing anything else so maybe it’s the format you use for your do***entation. Please don’t respond again as it’s irritating.
Caroline Lee @Eeloor
Reported 2022-06-26 15:19:43
@SkyHelpTeamI've an ongoing issue with broadband for 2 months now. New modem, sky engineer visited. No call back. Told if persists needs to be referred to BT. Rang tonight asked if I'd switched it on and off again and cant refer to OpenReach. Customer for 19 years, not good!
Tobias Reed @reedtobias
Reported 2022-06-26 15:08:07
@SkyHelpTeam Hi yes done all that and also registered for engineer visit but checked this morning and said there was an issue in our area. Now no issue on the system but still no broadband?
Kieran Rennie @kieranrennie
Reported 2022-06-26 14:30:03
@SkyHelpTeam hi. I’ve been getting a disrupted picture for 3 or 4 days now. The screen pixelates, then goes blue and a “satellite signal” message comes up. Can you tell me what the problem is?
Tobias Reed @reedtobias
Reported 2022-06-26 13:27:22
@SkyHelpTeam is there a broadband issue in the Hastings area?
dean deanson @dean_deanson
Reported 2022-06-26 11:45:31
@DaveN68773368 @SkyHelpTeam How full is your hard drive? Go to your recording scroll down to manage on the left hand side and look at the % used. Bet it’s probably near to if not 100%
Shaq 👊🏻⚫️⚪️ @ShaqLeBongo
Reported 2022-06-26 11:26:36
@SkyHelpTeam If I click on manage my account it takes me to my account. It’s obviously an issue with your end and paramount plus.
Mikey P @Carefree66
Reported 2022-06-26 11:22:22
@SkyHelpTeam Yeah that’s correct. No internet at all so we are unable to work tomorrow, seems to be a real issue with Sky Broadband and the “super fast” isn’t all that fast when it is working 🤦🏻♂️
Mikey P @Carefree66
Reported 2022-06-26 10:48:38
@SkyHelpTeam Apparently there is no issue. Had no Broadband for over 24 hours now as there is an issue with the line and I’m advised that Open Reach won’t attend for 2-3 days??
Reported 2022-06-26 10:19:28
@Alistair47 @joreadsromance1 @SkyHelpTeam Internet went down in ky16 this morning as well
Reported 2022-06-26 10:16:39
@SkyHelpTeam Still waiting for the call. I've just submitted the form again. We heard from customers from other providers that it's a problem at the exchange. We are well aware it's BT's job to fix but as we pay SKY, they should have been in touch with us . Nearly 48hrs and nothing at all.
Craig Ottley @otters82
Reported 2022-06-26 09:57:16
@SkyHelpTeam our Internet has been down for last day any ideas on when it might be returning? We have tried all recommendations from Sky and online
Reported 2022-06-26 09:29:46
@SkyHelpTeam ****o I have rolled over some data from my piggy bank to my phone but it has not registered after 10mins. Is there an issue? Thanks so much
Saint Rick78 @SaintRick78
Reported 2022-06-26 09:12:41
@SkyHelpTeam Hi.There was an issue at the exchange but it's been resolved. Thanks.
Dr Dawn Maskell Dipl. Brew. @Scerevisiae
Reported 2022-06-26 08:00:39
@SkyHelpTeam This... (screenshot below) but 4 hours on the problem seems to have been fixed. Disappointingly your website never caught up to actually keep people informed. https://t.co/1Dj9uybXwP
Ian Martin🏃♂️ @Ianmartin_gc8
Reported 2022-06-26 07:57:21
@MichaelSnasdell @ThreeUKSupport It's been working just drops out and on sky nothing else sure it can be a simple think just need them or @SkyHelpTeam to see there is a issue
Chris Cook @ChrisMCook
Reported 2022-06-26 07:56:14
@SkyHelpTeam Thanks Emma. Kathy (possibly Cathy) in the broadband time was wonderful and managed to fix it by hook or by crook! Just a shame it took several hours of calls to Sky over the past month to get to this point. I think a sky store voucher wouldn’t go a miss personally…
Chris G @Chris_G_
Reported 2022-06-26 07:47:32
@SkyHelpTeam Is there an issue in the HA8 area with broadband? Been off all morning and making it difficult to work.
Martin W @mwillmott68
Reported 2022-06-26 07:42:57
@bobwoods86 @ParamountPlusUK @skytv I’m the same. Shambles @SkyHelpTeam what’s the problem here?
Bill Fyfe @bill_fyfe
Reported 2022-06-26 07:41:34
@joreadsromance1 @SkyHelpTeam Same here. Ph10 Blairgowrie down too
CRAIG קרייג👻 Spiritualist Medium 💖🌱Ⓥ🇮🇱🇬🇧 @CraigSPAIN2
Reported 2022-06-26 07:40:53
Good Afternoon dearest friends, bit of a problem with @SkyUK Internet (if any lovely sky people can help me that would be great) Hope you're all having a great Sunday. Eternal Love, Prayers and Blessings sent to you all in Abundance ✨
John Keers @jaykayhk
Reported 2022-06-26 07:35:12
If you want broadband or mobile DO NOT USE @SkyUK. Broadband down and no engineer until Friday. So no TV, no homework or after-school work for kids, no connection to my office abroad, wife can't WFH. Mobile data pretty dead or 2G slow. Going to be an expensive week for us.