Is Shop down right now?
(latest update March 30, 2023)
Shop is an iOS and Android online shopping assistant app designed to help you track, pay, and shop better. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Simon Nicholls @SimonNi28064397
Reported 2023-03-14 17:50:59
@ShopifySupport It even says the problem here https://t.co/GyYR1FHf2P
Simon Nicholls @SimonNi28064397
Reported 2023-03-14 17:42:02
@ShopifySupport I’ve spoke to many Shopify customers and there all facing the same problem……….what are Shopify doing?
Simon Nicholls @SimonNi28064397
Reported 2023-03-14 17:29:47
@ShopifySupport A few people in the uk have tried to checkout and they are all having the intermittent problem one minute it works the next it don’t…..starting happening yesterday
gloutir @gloutir
Reported 2023-03-14 12:50:44
@ShopifySupport "A technical issue with our shipping label implementation meant that our billing system was unable to process label adjustment charges." So Shopify setup a billing plan for customers to reimburse Shopify for Shopify's mistake. Not a great look.
KJ4NHT @KJ4NHT
Reported 2023-03-14 11:02:43
@ShopifySupport Unable to print shipping labels for last hour. Is there a known issue?
Phil Kyprianou @philkyprianou
Reported 2023-03-14 09:15:05
@ShopifySupport are you able to fix the Japanese Keyword attack?
Elliot Powell @elliotpowell12
Reported 2023-03-14 04:20:26
@Shopify @ShopifySupport my store is still down after yesterday. Can somebody help with this. Tried live chat, but cannot get through. Thanks
Gordon Chan @GordonChanNet
Reported 2023-03-13 23:05:48
@ShopifySupport But I just retry, it seems issue resolved, that's good!
Gordon Chan @GordonChanNet
Reported 2023-03-13 23:04:35
@ShopifySupport Thanks for reply. I experience the issue upon receive the GA4 Shopify announcement email. Upon install the Google Sale Channel, I see it fails to load in the app canvas, checking the Chrome network panel seeing it fails on OAuth due to the redirect_uri is invalid~
Kim and Kalee Sorey @kimandkalee
Reported 2023-03-13 18:53:14
@ShopifySupport I have a digital shop (https://t.co/TABHjFMQIo) and no orders are able to placed. I have no shipping option bc it’s all digital. Support chat hasn’t been very helpful yet (disconnected). Can you help fix the issue?
MacsSVJ @MacsSvj
Reported 2023-03-13 18:08:46
****o @Shopify @ShopifySupport when do you fix the problem with my admin account? 4 days waiting a solution without enter on my store. I cant fullfill orders, manage back end of my store ( remember im paying each month your prices). “Your account is locked” https://t.co/nSVEm5Zfvm
Aubrey Judson @aublajud
Reported 2023-03-13 14:53:03
@ShopifySupport Also still down, even after closing & reopening browser and trying incognito. At this point, we're going to have to start pausing our paid ads campaigns - we've tossed over $10k in ad spend out the window while this bug persists.
Arton Kastrati @Artoni_Makaroni
Reported 2023-03-13 14:36:38
@ShopifySupport C‘mon! Customers are complaining and its clearly an issue from Shopify and you respone with Cache and Cookies?
francine 🤘🏽🇪🇺 @FrancineRodgers
Reported 2023-03-13 14:36:32
@ShopifySupport I'm also seeing the issue continue - it worked when reopening the browser for a short time and has stopped working again. Status says all systems fully operational but is this something that's still be worked on?
Justin Johnson @morebranding
Reported 2023-03-13 13:58:49
@ShopifySupport @shopifysupport @shopify I see that all operations are optional again but our customers are still unable to checkout. Can someone reach out to me to help get our site operational again? It's been down for a few hours now. https://t.co/W1gTbgPc3j
WinnieMae @WinniemaeHooray
Reported 2023-03-13 13:58:02
@ShopifySupport The fix isn't working and my website is still not loading on desktop and mobile. When will this be fix?
gardenis.co.uk @gardeniscouk
Reported 2023-03-13 13:11:16
@ShopifySupport Hi I cannot see the back end of the website when I log in, it only shows the category list in grey, but not clickable, then a blank grey screen? Can you let me know what the problem is and when it will be working again? Thanks https://t.co/EamUd7tXnh
Justin Johnson @morebranding
Reported 2023-03-13 12:18:07
@ShopifySupport Hi Dirk, I've tried that locally and it is not solving the problem for me. I can only get to checkout on Safari Desktop but not Mobile. Chrome Mobile/Desktop will not load checkout either. https://t.co/W1gTbgPc3j
LlamaGlamaDrama @LlamaGlamaDrama
Reported 2023-03-13 12:11:22
@Shopify @ShopifySupport Still down?!
chris @ChrisMorell
Reported 2023-03-13 11:36:19
@ShopifySupport We're having an issue on our store where site images aren't loading and can't access checkout. Is this related?
MODERNMIND @MODERNMIND_eu
Reported 2023-03-13 11:35:37
@ShopifySupport shop storefront is also down..
Tori @Victori127
Reported 2023-03-13 11:31:31
@ShopifySupport Thanks, as mentioned the status page was down however I see it's back now.
Emir Jevric @EmirNYCRE
Reported 2023-03-13 11:27:12
@Shopify is down today. It’s not loading and orders cannot be submitted. @ShopifySupport
Katie Bourne @KatieJBD
Reported 2023-03-13 11:26:51
@ShopifySupport @wecantryatleast Before going down my page was full of emoji’s, didn’t look good 😬
steve rosenberger @stvrsnbrgr
Reported 2023-03-13 11:25:59
Is Shopify down everywhere? @Shopify @ShopifySupport
Tariq Ali @tariqaliicp
Reported 2023-03-13 11:24:33
is anyone elses shopify down? @shopify @shopifysupport #Shopify
Phil Kyprianou @philkyprianou
Reported 2023-03-13 11:24:10
@ShopifySupport seems that storefront is down!
Jadeduo's Shop Updates - Megacon Booth 1129! @JadeduoShop
Reported 2023-03-13 11:23:57
@ShopifySupport shopify is currently completely down I only have a few orders to pack but I was supposed to be working on my spreadsheets and if I can’t access my shopify admin I can’t work!
Donald McNiven @DonaldMcNiven
Reported 2023-03-13 11:23:50
@ShopifySupport Hi Erin, the https://t.co/ZXAHcHqgFS link does not work and we had to factory reset our mobile phone to try and get the authentication codes. Right now we cannot login to shopify home page. Is @Shopify @ShopifySupport down at the moment
Matthew Searce @matthew_searce
Reported 2023-03-13 11:22:35
@ShopifySupport Is shopify down now? I can't access my shop or https://t.co/VhWURDMt4C
GracieDesigns @GracieDesigns
Reported 2023-03-13 11:22:18
@ShopifySupport site is down???? #shopifydown
Gaurang @Gaurang_amin07
Reported 2023-03-13 11:21:00
@ShopifySupport site down
Tori @Victori127
Reported 2023-03-13 11:21:00
@ShopifySupport https://t.co/L6jUWGJY5r and https://t.co/Ro0HOxYGgd pages are both down for me? Also I can't get my theme editor to load.
Mike Murray @michaelj_murray
Reported 2023-03-13 10:30:03
@ank_fit @shop Still no fix in March 2023
Ron Rule 🏴 @ronrule
Reported 2023-03-13 10:29:12
@ShopifySupport I'm still getting nowhere with my issue after a week. Support rep responds every 4 days or so with the same nonsense. Ticket 36769970
Melissa May @Melissa_may_sho
Reported 2023-03-13 03:38:57
@ShopifySupport I tried 2 browsers with the same issue! google chrome & firefox https://t.co/4VfPKfCdcL
Melissa May @Melissa_may_sho
Reported 2023-03-13 03:32:28
@ShopifySupport ****o, I can't access to my store dashboards! it's not opening at all. can you check the issue from your side ! even from a direct link, it's not opening! site : https://t.co/Y0zl9lR1ow
Madsenmm 🦄 @madsenmm
Reported 2023-03-13 02:45:40
@ShopifySupport Same issue :(
عالم التسوق @Infinite1worlds
Reported 2023-03-12 10:34:01
@shop I have a problem, I haven't received the order for two months
Dark Heart United @darkheartunited
Reported 2023-03-12 09:06:06
@ShopifySupport My issue has been escalated to the “dev team” but it’s been that way for over a month. Clicking on my product shows sold out. If you choose another drop down option and then go back to the first one it finally shows in stock.
Amanda McCrina @AmandaMcCrina
Reported 2023-03-11 14:49:29
@ShopifySupport Our indie bookstore (@BoundBooksellrs) uses Shopify + Facebook & Instagram sales channel and often runs into this problem with book listings (in this case for Elizabeth Wein's STATELESS, which includes the word "Nazi" in the summary). Is there a workaround? https://t.co/U0Jt7VwunA
Brennan Loh @bloh
Reported 2023-03-11 11:50:49
DAY 1 in Austin at SXSW:
🛍️opened @Shopify Creator Mart at 1209 E 6th St (10am-6pm)
🎙️ live podcast taping with @tferriss
🪄ShopCash giveaways with @shop wand
🗣️packed room for @harleyf @ColinandSamir panel on Creators
One down, two to go! https://t.co/052DqfeDvx
DoDoCat @realcookgreen
Reported 2023-03-11 09:08:15
@ShopifySupport browser issue, it has been fixed when I change a browser
Javier Miguel Abalos @Jhavieerh
Reported 2023-03-10 21:06:14
@Techy_Thompson @Shopify @ShopifySupport This is a major issue that needs to be addressed. Why is nobody talking about it? The link to the MEV Bot process is on my TL - I retweeted i(t((
Nick Faselt @nfaselt
Reported 2023-03-10 17:44:49
@ShopifySupport Yes, but you did not read my original tweet I asked for a “percentage” I was already aware you can add a fixed fee. I’ve already been on the phone with your support team for hours about this issue. Read the tweet carefully before you respond.
Scott J Watson @thescottjwatson
Reported 2023-03-10 16:17:15
Spent nearly 3 hours w @ShopifySupport accessing, waiting and working to resolve a very simple issue. Finally just said delete the account. May be worst company ever to deal with. Comcast is bad, expensive but competent.
Scott J Watson @thescottjwatson
Reported 2023-03-10 15:49:06
@ShopifySupport Still working with technical support… They’re unable to fix it because you suck!
MacsSVJ @MacsSvj
Reported 2023-03-10 10:14:51
@ShopifySupport I cant log in to contact your support because your system crm blocked my account, i tey to reset p***word to fix my acc and any email is sent to me. Im not the first person with this problem…
Mark Proctor @MarkPTProctor
Reported 2023-03-10 07:29:11
@ShopifySupport It's not really a Google issue, it was working fine when I was sending the coupon parameters manually. It looks like the new integration simply isn't collecting and p***ing the parameter. Likely a big issue if it's the case across all Shopify sites using the new method.
Adam Stewart @AdamStewartAU
Reported 2023-03-09 23:56:08
@mothmanex @Shopify @ShopifySupport Same issue here ffs
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