Is Shop down right now?
(latest update June 27, 2022)

Shop is an iOS and Android online shopping assistant app designed to help you track, pay, and shop better. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Vetrina Live = Small Business E-Commerce 🚀 @vetrinalive
Reported 2022-06-27 12:21:45
@bigguyoverthere @ShopifySupport Hi Neil,
Let us suggest you the best fix - Switch to us. ❤️
- 0% transaction fee
- Super simple to setup the store
- FREE upto 10 products

Vetrina Live = Small Business E-Commerce 🚀 @vetrinalive
Reported 2022-06-27 12:01:31
@HackedUp_HRG @ShopifySupport Heyy, we noticed you have an uploading issue. If you still are facing problems with them, you can come to us.
We'll upload and setup your first store ❤️

Fighty McFighterson, 1st of my name! @octobermedia
Reported 2022-06-27 11:28:39
@ShopifySupport @Shopify The Shop app for tracking has been broken from one of the last updates. Before I was able to add a tracking number to get real time notifications on delivery, now I can't find the place to add a tracking #, only existing orders found in emails.

Sonia Wisinger @WisingerFasting
Reported 2022-06-25 14:35:07
@ShopifySupport Thanks Victor! The logging in was the issue but was able to solve it.

Charlene @CK1london
Reported 2022-06-25 13:31:05
@ShopifySupport Ok. But not sure what's changed with the new editor. Am I missing something, never had this problem b4 https://t.co/3WCPqEw4ZG

Krishna Dhakate @DhakateKrishna
Reported 2022-06-25 03:51:00
@ShopifySupport Why the website is down? If it’s not a scams. If someone is paying it is going somewhere so, can you investigate? Where it is getting deposit. So many people already mentioned it is a scam. Given reference check it. If you are serious https://t.co/s3gSvFPLYm

Webkul @webkul
Reported 2022-06-25 03:49:14
@susancgates @ShopifySupport @Shopify ****o Susan
We have already fixed your reported problem and replied to you on ticket number 375423. almost 12 hours before.
Please confirm whether your problem is solved or not on the same ticket.
Thanks

Krishna Dhakate @DhakateKrishna
Reported 2022-06-25 03:00:24
@Shopify @ShopifySupport are you guys promoting fake business or doing scams. I have placed order from your created site and paid, now that site is down and don’t have access to the account. Can you guys look at this? https://t.co/HmSNiGWGRC

Feroz Quazi @emperorpoohead
Reported 2022-06-25 02:03:50
@ShopifySupport Hey guys Is this website down?
https://t.co/9C006PsHWm
This page does not open for me for some reason

Josh Auget @thisismyclone
Reported 2022-06-24 22:34:19
@jackybh @Shopify @AceHardware Wow. Did they send the owner a notification of some sort prior to taking it down? If not, this is very scary @harleyf @tobi @ShopifySupport

🕯MS Scents Candle Co. @mstrue2toya
Reported 2022-06-24 21:18:37
😩🤦🏽♀️ what is this issue @ShopifySupport https://t.co/LdlK5eOveU

samar @Thirty_ss
Reported 2022-06-24 18:33:16
@ShopifySupport I want to understand, what is the problem of not connecting?

icon jen @iconjen
Reported 2022-06-24 09:50:52
I mean...the effort to make the do***entation as fun as possible. Hands down @ShopifyDevs @ShopifySupport
#shopifydev https://t.co/LjlDgLzxlF

GDPR Compliance Center @gdpr_cc
Reported 2022-06-24 02:52:12
@ShopifySupport The issue was detected on Chrome/Safari/Firefox and is only on the support modal from the settings > apps (title: "Contact support for [app-name]") not on the same modal that loads when you direct access from inside the app (title: "Contact [partner-name]")

eddie @eddie57868539
Reported 2022-06-23 22:36:57
@ShopifySupport
Fortunately I was able to contact the support team however that was quite a while ago and the email which was said would resolve my issue has not yet been received after a bit of a wait. Would there be another solution or work around for this? Cheers

eddie @eddie57868539
Reported 2022-06-23 22:08:50
@ShopifySupport Hey Shopify, I’ve been having a problem with verifying my do***ents, i’m not allowed to send them and it prompts me to contact support. I sent the wrong type of do***ent to start with however I do now have the correct one but i’m am unable to send it through. https://t.co/IIrnzbvGXs

Dr. Becky Rodriguez @beck_ayeee
Reported 2022-06-23 20:36:19
@ShopifySupport I currently have an ongoing ticket but to have this go down less than a week of joining after leaving Etsy… kind of makes me feel like the monthly fee I just paid wasn’t worth it

Neil Slinde @bigguyoverthere
Reported 2022-06-23 15:32:44
@ShopifySupport And the scrolling problem for typing in the name of discounts is still happening so you cannot see the box you are typing into

Neil Slinde @bigguyoverthere
Reported 2022-06-23 15:32:10
@ShopifySupport To stop the pop ups they told me to go into the settings and turn of notifications, which makes the pop up come up to allow notifications. The ‘search’ problem was supposed to be fixed with update 7.1.1 but that update is what brought in the lookup problem.

Kushal S T @KushalSt
Reported 2022-06-23 15:24:59
@ShopifySupport Admin API 2021-10 Orders endpoint is throwing {\"customer\":[\"Email has already been taken\"]}" error for already existing user. We started seeing this from evening IST. Need ***istance from your developers to fix this

Vadym @vadik195
Reported 2022-06-23 14:30:28
@ShopifySupport You hava data outage! Same as 2 days ago!

Vadym @vadik195
Reported 2022-06-23 14:19:27
@ShopifySupport All the steps done and the issue is still there!!!!!!

Neil Slinde @bigguyoverthere
Reported 2022-06-23 14:07:08
@ShopifySupport Yeah, went through those channels, no fixes for this problem or any I have brought up before

Vadym @vadik195
Reported 2022-06-23 13:45:24
@ShopifySupport @imannemaud Shopify is down! I can not contact the live chat as the chat box is simply not loading and also I can not upload any images to products as it throws the error (tried from multiple devices and browsers). When is the issue going to be fixed???

Deviceland @DevicelandCA
Reported 2022-06-23 13:19:23
A broken phone is no match for our team of expert repairmen. Give us a call at (310) 357-4400 to learn more about our services. #deviceland #torranceca #torrancelocal #torrance #longbeach #redondobeach #losangeles #torrancecommunity #downtowntorrance #appleproducts #shopapple https://t.co/KsLgOgPVzU

Daya Tocareva @DTocareva
Reported 2022-06-23 12:44:40
@ShopifySupport are you aware that there's no real way of contacting you when Shopify is down, or whenever really? Status shows no problems, but there's a m***ive problem atm, and NO support available, no way of reporting the issue! What happened to this company?!

Dinky Tweets 👽 @katermeema
Reported 2022-06-23 08:25:44
@ank_fit @shop June 23 and still no fix 🫣😬

PΞΞJ ._.🪣 @PJETCH
Reported 2022-06-22 23:23:50
@Jinuuu1111 @frankiebuys @doodles @shop @Shopify Wondering if that’s the issue

𝐑𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐑 𝐔𝐬 @ResistanceRUs
Reported 2022-06-22 20:47:59
Paypal keeps hitting me up in my DMs and I swear they're a parody acct now.
Can anyone give me one benefit to using PayPal instead of Shop or credit cards?
#CustomerService #PayPal @shop @PayPal

Şetaret Çotuk @SetaretCotuk
Reported 2022-06-22 15:56:13
@coolcatshelp @Electriceel21 @iamrobotbear @coolcatsnft @shop @Shopify I had the same issue,
But it was resolved immediately after i wrote to Coinbase Support using this form.
I think you should write them too
https://t.co/aMDiNTrND4

Nina @Nina64920865
Reported 2022-06-22 13:44:42
@ShopifySupport All sounds great! But when are you going to fix the Inventory module, and stop see deleting inventory history over 3 months.

Anil Nair @Anilalive
Reported 2022-06-22 12:23:21
@ShopifySupport Our ticket number is 31357136. We have lost 4 days of revenue because of this issue. This is unacceptable.

Anil Nair @Anilalive
Reported 2022-06-22 11:08:42
Need a contact at @Shopify @ShopifySupport . Our prettygeeky shopify site is down for the 4 th day and they are making us chat with bots with no resolution in sight . Terrible experience.

Pixel Paradoxx @PixelParadoxx
Reported 2022-06-22 07:31:53
@ShopifySupport Hi Iris, I think it might be down to our ISP. Just tried to log in with my phone provider and it works. Have attached an image of the error I'm receiving just in case more people reach out. Thank you for the quick reply 😀 https://t.co/rOhngJDL0Z

ET @egetutunj
Reported 2022-06-22 06:22:14
@ShopifySupport I want to change it with my company's bank account that I used in shopify before. Is there anything I should discuss with the bank? If you can at least give some information about why this problem is happening, I will take action accordingly.

ET @egetutunj
Reported 2022-06-22 06:04:31
@tobi @ShopifySupport for 3 weeks, I am trying to change my bank account, i see this every time i try, I talked with support 5 times and they couldn't solve my problem, I just need to change my bank account as soon as possible, who can help me with this? https://t.co/7qHhee42S9

Aditi Birla @Aditibirla
Reported 2022-06-22 05:11:44
@ShopifySupport ****lo Shopify , it's been more than a month now from order placed ... And you are solving our prblm .and now we are taking this issue to a court !!!!

Samposthuma @samposthuma
Reported 2022-06-22 02:27:22
@Shopify @ShopifySupport After sending 21 emails doing 8 support call sessions and numerous of chats I am trying it here. After working 6 months on a big project of mine my store is taken down without even going fully live yet. And for 3 weeks au get the same answer: (1/2)

Ash @ashvinmelwani
Reported 2022-06-22 00:44:14
Is Shopify down again... @ShopifySupport

Kabir Adeola @Adeola154
Reported 2022-06-21 16:30:16
@ShopifySupport @shopify Good day. Have you rectify the problem facing merchant in creating a store from Nigeria?

Krystina Nellis 🌈🦄 @krystinanellis
Reported 2022-06-21 10:29:14
@ShopifySupport yeah, kind of a problem when they actively ignore *all* their customers and there's plenty of evidence they appear to be running at best a misrepresentative business, at worst a scam

harry777 @yungpseudo
Reported 2022-06-21 08:35:16
@ShopifySupport My site now shows a liquid error for the product, on my page fly page, is this something to do with this issue? I noticed it happen only in the last 5-10 mins

معتصم~Toxic Listener~ @Mu3Ta9im
Reported 2022-06-21 07:30:14
@ramah_adawi @ShopifySupport Hey @ramah_adawi just want to tell u that kimi is working hard to resolve the issue asap.
Thanks for your patience.

ShopAppy.com @ShopAppyUK
Reported 2022-06-21 07:00:08
Exciting news!! ShopAppy is launching in Walsall on the 24th June 💚Pop down and say ****o - we will be on the High Street from 10am- 2pm! You can even grab a picture in front of our beautiful flower wall.. We can’t wait to see you 🤭 @WalsallCouncil
#wearewalsall #ourwalsall https://t.co/MEdUzQCqBp

Pippin @pippingifts
Reported 2022-06-21 05:45:20
@ShopifySupport Nope.... deleting and reinstalling didn’t fix it.

Pippin @pippingifts
Reported 2022-06-21 05:33:07
@ShopifySupport Respectfully disagree.... my POS still doesn’t work. Just opened my shop for the day and I have no till. Please fix ASAP @ShopifySupport https://t.co/rCbrCWk0Ef

Smruti Parida @smrutiparida
Reported 2022-06-21 04:28:30
@sabatexports @Shopify @ShopifySupport @Utkalamrita Things should be back.. not only yours but there was a global problem

HG @LukeWal08344012
Reported 2022-06-21 04:00:04
@Prasanna2896 @ShopifySupport @Shopify @Cloudflare regardless, this is a multi-billion org. dont see amazon go down much do we.

Prasanna | प्रसन्ना @Prasanna2896
Reported 2022-06-21 03:41:39
@LukeWal08344012 @ShopifySupport @Shopify As it was not really a @Shopify outage, we cannot entirely blame them. It was a @Cloudflare outage and many many many websites were affected.

Tobi @tobiasdalhof
Reported 2022-06-21 03:39:37
@ShopifySupport Cloudflare is down, check https://t.co/jQkyXNuCij for more details
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