Is Scottish Power currently down? Live Status and Outage Reports

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Mia @MiaQueen1999

Reported 2022-05-24 08:30:06

@Chris_LCFC1884 @SkyNews @ScottishPower Fake news. You claim your energy bill is the same as your salary. So the problem is you earn nowhere near enough to live 🤦 Your energy bill could be zero and you still don't have enough income to live 🤦

Mia @MiaQueen1999

Reported 2022-05-24 08:23:33

@Chris_LCFC1884 @SkyNews @ScottishPower Irrelevant. If it's more than your salary that's not the problem.

Ann Skelly @AnnSkelly3

Reported 2022-05-24 08:10:18

@carolconeill1 @MartinSLewis I've just been offered 2 flexi tariff rates from Scottish Power. The gas and electric price will stay the same but the standing charges will vary every 3 months and could go up or down. I doubt they'll go down. There is also a £150 early exit fee each, in total £300. 😠

Phil Hales QFSM @philster1962

Reported 2022-05-24 07:50:10

@SP_EnergyPeople @ScottishPower have been working on their broken app for two months now, today another function has stopped working 🤷‍♂️ they are happy to double the standing charge and we get a worse service 🤬#incompetent @ofgem https://t.co/TpENkNR4Ar

Phil Hales QFSM @philster1962

Reported 2022-05-24 07:46:39

@SP_EnergyPeople @ScottishPower have been working on their broken app for two months now, today another function has stopped working 🤷‍♂️ they are happy to double the standing charge and we get a worse service 🤬#incompetent @ofgem

Princess Tima @PrincessTima3

Reported 2022-05-24 07:31:17

@ScottishPower you are Thieves .. WTF for years i have been with @BritishGasHelp even@in the worst winter never top up £200 a month .. suddenly join you with your **** fix rate nonsense you send me bill of £200 at the top of £70 i have already paid . Stop the contract now. WTf

Princess Tima @PrincessTima3

Reported 2022-05-24 07:27:05

This all lie on fix rate of @ScottishPower is a joke .. been with @BritishGasHelp for years had no issue not even 3 months with Scottish gas then they send me one month bills of £206 single mother with a 2 year and 1 month old,always at my mother to get support with kids WTF

J.P. @jmparis87

Reported 2022-05-24 06:13:38

It's ridiculous how quickly @SP_EnergyPeople will debit money from your bank account, but then take forever to issue you a refund when you switch supplier #PoorCustomerService

Holly Wilson @WilDog1989

Reported 2022-05-24 05:50:44

Avoid @ScottishPower at all costs! Hands down the worst company I have ever dealt with! Dealing with them is soul destroying, even 1 year on after closing my account!

Toby Morgan @tobymorganuk

Reported 2022-05-24 03:51:45

Dear @SP_EnergyPeople I have not been using my heating to aid me keeping my bills down! Got my first bill now and see the D/D has now shot up from £90.91 to £141 per month! I just hope I can find the extra money! NOT HAPPY with this at all.

Igor von Rottenkrotch @mike_e1966

Reported 2022-05-23 19:17:44

@ElimuAnn @SP_EnergyPeople It's not a single issue, it's several problems all adding up, ombudsman told them to send apology and a £90 "goodwill" gesture then washed their hands of it while I'm still battling with sp over a year later.

Casio Clara @CasioClara

Reported 2022-05-23 15:40:18

@tomiteacher @ScottishPower Don't rebook it, ours broke after 2 months and Scottish Power aren't offering a fix.....

Geo @LesterGeorgia

Reported 2022-05-23 14:37:19

@RubyPease @SP_EnergyPeople @ScottishPower £50 in 1 week on ours! They won’t come out & fix the meters, they say the signal isn’t right and we shouldn’t of had the smart meters fitted in the first place and if another company fitted them, then there’s nothing they can do!!! **** taking ****ers

Colin Flannigan @colinstdavids

Reported 2022-05-23 14:04:17

@SP_EnergyPeople app down again be nice if this was anounced as tenants need electric and gas ,puts a bit of stress on us landlords as buck stops with us ,quick round robin email would help

Jingle Bells @joanishereish

Reported 2022-05-23 13:24:12

@SP_EnergyPeople you’ve told me what my new DD will be on your fix tariffs. As you know my usage why don’t you tell me what it would be in the standard variable tariff?

Billy Dainty @HvbBakshi

Reported 2022-05-23 12:53:28

@ScottishPower At 10am this morning you promised my 85 and 86 yr old parents - one suffering from cancer - an engineer would fix their gas supply, which has been off since Sunday, within 4hrs. Still waiting. Shabby.

FreeburnPhotography @KeithFreeburn1

Reported 2022-05-23 11:34:09

2nd time in a few hours using the fabulous @SP_EnergyPeople call back service. First call was shared like a party line with another caller “I was here first” 😂 The second call was like the bloke off the ‘Wheel Tappers and Shunters’ with the broken mic

Toby Capstick @TCapper78

Reported 2022-05-23 08:38:42

Day 423 and Scottish Power @SP_EnergyPeople have cancelled yet another appointment to fix our broken gas meter. This is two different appointments they’ve apparently given us, but we only know about it from cancellation emails. @OmbudServices - please help.

Colin Flinn @colinflinn

Reported 2022-05-23 06:16:20

@SP_EnergyPeople Our street lights have been out for 3 weeks. Fife Council tell me Scottish Power have established there is power problem but have no information on any timescale to resolve. They suggest I contact you direct. Can you advise who I contact within Scottish Power?

kimbo @kimbo36512443

Reported 2022-05-23 06:01:01

@SPRKeith hi keith, as you are acting head of Scottish power can you inform me on how to get your disastrous customer service team to rectify a problem your incapable staff have done nothing to resolve in 18month? still being hounded for debt When i have a PRE PAYMENT MERTRE

нет войне @Bob15815059

Reported 2022-05-23 05:22:05

@SamMack93 @ScottishPower Move supplier asap. They are awful at the moment. I’m still waiting for a resolution to an issue. 6 months on.

Princess Tima @PrincessTima3

Reported 2022-05-23 02:23:29

@ScottishPower I am on a fix price for 2 years why do I receive a higher bill with email of late payment??

Sarah-Kimberley @PlayforthSarah

Reported 2022-05-23 02:21:01

@SP_EnergyPeople when SP leave a family with 1 year old over the weekend without power cause their network was down and couldn’t top up #Disgusting

ian @IanRagnar

Reported 2022-05-22 16:50:38

@eonenergyuk @BritishGas_UKB @SP_EnergyPeople @edfenergy @npower_ng @YourSSE #prices #moaning stop complaining & asking for @british_gov help for #people to #pay #bills instead cut your #FuelPrice back down to realistic price

Sara 🇺🇦💛💙🌻 @sarniejewell

Reported 2022-05-22 07:42:10

@cottarsbarn It's perfectly possible depending on the appliances she needs to use. Our Scottish Power dd for a 2 bed flat has gone from £189 to £403 pm, despite our usage having gone down. We have electric heating, no gas available in our building.

Dave Skinner @DaveSki17638237

Reported 2022-05-22 04:45:08

October's expected price rise (according to Scottish Power ) will be another 47% !!! WE ARE OFFERING A CHANCE TO FIX IT NOW AT SUBSTANTIALLY BELOW THIS !!! #SaveMoney #UtilityWarehouse #UW https://t.co/cQCakrpekZ

Sunny @sumerdaze66

Reported 2022-05-22 03:21:19

@SP_EnergyPeople Help! Is the app down? https://t.co/UZGLoZkmlo

Colin Flannigan @colinstdavids

Reported 2022-05-21 19:00:33

@SP_EnergyPeople is your smart meter app down again ?cant put electric ir gas on property app keeps saying it doesnt recognise me ,very frustrating

Sheila Elinor Fraser @elinor_sheila

Reported 2022-05-21 17:06:42

Scottish Power quoted £322 pm to fix. Went variable and averaging £28 pw/£112pm. They are now quoting £249 to fix. We are being ripped off by energy suppliers.

Ann Skelly @AnnSkelly3

Reported 2022-05-21 16:58:19

@MartinSLewis @jewel_thin @ofgem @KwasiKwarteng Scottish Power has sent me a couple of new tariffs to choose from. £150 each (gas and elec) early exit fee and it's a flexi tariff? Price of energy is fixed but the admin is variable? Could go up or down every 3 months. Of course, it'll never go down. My dd has nearly doubled. 😭

Digital Runaway @DigitalRunaway

Reported 2022-05-21 12:39:55

I used to like @paulwellerHQ before sitting on hold for 3hrs trying to get through to @ScottishPower. Gonna get PTSD next time I hear Broken Stones.

aisha @fellahnthropy

Reported 2022-05-21 04:47:41

Another daily PSA about how incompetent @ScottishPower are until they can be bothered to fix their mistakes :) By the way, do you always disregard OFGEM rules and guidelines as well as your own? Also not to mention the actual LAW. Or is it just sometimes?

Digital Runaway @DigitalRunaway

Reported 2022-05-21 04:21:47

So @ScottishPower fitted my smart meter yesterday. Now, half my lights don't work and they want me to pay for an electrician to come and fix it because they won't cover it? I think not #AngryCustomer #ScottishPower

Harry Davidson @DavHazzzz

Reported 2022-05-20 12:44:40

Somebody call Scottish Power, because I have a gas problem today #Parp #Toot #DonaldTrump

Ann Skelly @AnnSkelly3

Reported 2022-05-20 12:30:43

@SP_EnergyPeople Yes sure they could go up or down but we know they won't. More likely to keep going up. 🤔 I like the cer*****y of a set price that stays the same. When you're working with a set income you need to budget carefully.

Jan McCutcheon @JanMcCutcheon1

Reported 2022-05-20 11:32:42

How can I speak to someone at Scottish Power?? Keep cutting me off @ScottishPower . Been over a month since I started with this issue and still not been able to speak to anyone!!

PatR @Patrici16650999

Reported 2022-05-20 11:05:22

@madcatladee @hawkins_carole @dontbrexitfixit Similar story for me. I'm with Scottish Power who had already put prices up last October. I've got a temporary meter as the last one broke down and I'm and awaiting a smart meter. They're estimating my gas meanwhile. I'm sure the estimates will be based on winter usage.

Ruby Pease @RubyPease

Reported 2022-05-20 10:13:46

What a joke @SP_EnergyPeople @ScottishPower don't want to deal with my issue so the person said "just going to pop you on hold" and failed to pick back up after 50 minutes of waiting to come off hold 😡😡

Amanda G @caunterchick

Reported 2022-05-20 08:17:36

@ScottishPower again shocking customer service.. after my last tweet things seemed to be moving. I asked to speak to the human that is dealing with my huge on going issue only to be given a time and day that I would be called… No call. I’m totally bewildered

Lauren Geall @laurenjanegeall

Reported 2022-05-20 07:43:28

I reported an issue with my @ScottishPower account in December and the problem has still not been fixed - brb just screaming into the void 🙃🙃

Sheridan Birtwistle #CovidIsAirborne @twwooer

Reported 2022-05-20 06:37:53

@SP_EnergyPeople You are yet to issue me a bill I can pay. It is up to you whether I require your help. No bill: no pay

Ann Bircumshaw @ElimuAnn

Reported 2022-05-20 04:59:59

@daheditor @dontbrexitfixit It’s unbelievable that @ofgem are still allowing Scottish Power to imply that these fixed tariff “deals” are the best they have to offer. Staff refuse to answer queries about. Their IT systems crash. This is hidden away on their website where people aren’t finding it… https://t.co/tP3yWeiF3M

Toby Capstick @TCapper78

Reported 2022-05-20 04:32:25

Day 420 and Scottish Power @SP_EnergyPeople have yet again cancelled an appointment to fix our broken gas meter. Have written to @OmbudServices once again to complain that Scottish Power have not kept to the terms of the resolution

Ann Bircumshaw @ElimuAnn

Reported 2022-05-19 17:17:53

@Viktor_Mildew @SP_EnergyPeople Don’t select a new fix. Do nothing and by default you will go onto the ofgem capped standard rate. Perhaps that’s what you’re trying to select - they’re definitely trying to stop people getting it! https://t.co/dX1wxvrcYI

Brenda @brendaorla

Reported 2022-05-19 16:46:38

Please start with Liverpool City Council because of bad management they have had to pay over 10 million pounds to Scottish Power because nobody check the tariffs.

Up_Again 🟨🟥🟠💙 #PAL @up_again

Reported 2022-05-19 16:35:40

@YourSSE @BritishGas @OctopusEnergy @EON_SE_en @ScottishPower Please reduce your charges accordingly - wholesale gas prices went down by 93% yesterday. Our electricity is from gas powered stations and renewables. Please write/tweet your provider RT #ripoffBritain #ToryBritain

conal o'donnell @conalabu

Reported 2022-05-19 15:54:38

@ScottishPower another day of rank insolence "we need your meter reading" says Scottish power . Well come to read them urself then instead of bullying a 71 year old diabetic to cower down under the stairs to do ur job for you.

Rhyl Journal @rjournal

Reported 2022-05-19 12:16:06

Scottish Power said an "underground cable fault" was the cause of the problem. https://t.co/jVehxpg6SG

CDallow @CDallow1

Reported 2022-05-19 10:34:10

I am urging anyone who is having as hard a time as we are to have an intelligent conversation that actually resolves the problem with @SP_EnergyPeople @ScottishPower to contact the energy ombudsman asap. The problem with customer service dept seems widespread.

Designer Waxing @Designerwaxing

Reported 2022-05-19 08:53:16

****o @SP_EnergyPeople, I have been trying to get through to your customer service number for the last two days and I’m having no luck. Can someone help me with our issue please?

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