Is Scottish Power currently down? Live Status and Outage Reports

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Chris @Chris48120225

Reported 2021-10-24 08:39:40

@ScottishPower you are a joke of a company 4 days without gas supply meaning no cooker,no hot water and no heating. I have been onto @scottishpowerhelp. What a joke to call them help they ask for details and then ignore the problem. Will this be ignored also.

Rachel Evans @evans81uk

Reported 2021-10-24 06:44:17

@SP_EnergyPeople still waiting on any kind of response about my issue from yesterday? I got an instant inbox after the tweet but nothing since! https://t.co/TrCpQlUC0E

Rob @snitsnew

Reported 2021-10-23 20:11:39

@ScottishPower @BBCWatchdog @SP_EnergyPeople still waiting for this issue to be resolved, promises of phone calls and engineer visits broken and yet my disabled father goes without electricity until a carer can get to the house to help. Again he fell in the night due to no lights

Throptoon @Throptoon

Reported 2021-10-23 14:24:20

@ScottishPower Any chance you could come and fix my electric meter that has never worked since installation over 12 weeks ago instead of sending me emails to manually input readings please ???? Joke firm

Rachel Evans @evans81uk

Reported 2021-10-23 05:13:50

@SP_EnergyPeople also can you tell me if the top up issue is fixed? I didn’t know about it and topped up £20 yesterday which failed so currently waiting for it to come back to my bank, I want to try another top up but can’t afford to have more money floating around somewhere! https://t.co/zVEfo3v6yL

Sandy W @SandyWito1

Reported 2021-10-23 05:10:22

@SP_EnergyPeople No thanks, Hayley, I'm good, but think David Munro at the top might have a problem with his power that you can help with.

Nick Francis @MagicSky_UK

Reported 2021-10-23 04:05:10

@sarahlj2 @ScottishPower Scottish Power, the company that fits Smart Meters that can't communicate with each other due to system eide problem. Mine hasn't worked since fitted 3.5 yrs ago, and they have no intention of fixing problem according to their complaints department this week.

Nick Francis @MagicSky_UK

Reported 2021-10-23 04:04:29

@sarahlj2 @ScottishPower Scottish Power, the company that fits Smart Meters that can't communicate with each other due to known system wide or8ble. Mine hasn't worked since fitted 3.5 yrs ago, and they have no intention of fixing problem according to their complaints department this week.

Nick Francis @MagicSky_UK

Reported 2021-10-23 03:59:33

#scottishpower Scottish Power, the company that fits Smart Meters that can't communicate with each other. Mine hasn't worked since fitted 3.5 yrs ago, and they have no intention of fixing problem according to their complaints department this week.

linda kenny @iscooter68

Reported 2021-10-22 14:46:17

@ScottishPower I can't gain access to my meter boxes to give readings as I am unable to turn the key in the locks,hiw do I rectify this issue please

Grant forrester @grantforrester

Reported 2021-10-22 12:05:26

@ScottishPower must be the hands down worst company around! Nothing but trouble terrible customer service when they eventually answer the phone

Artie @artiecarden_

Reported 2021-10-22 11:06:27

I would really like Scottish power to hurry up and sort out our heating that’s been broken since January

Rhys Harry @WCA_Tenby_Rhys

Reported 2021-10-22 10:18:33

@ScottishPower @SP_EnergyPeople Is there anyone who can help with account problems dating back to July! On new build property account? Called every time as instructed and still no active account or resolution to problem

Doobie B Choochin @Doobieking89

Reported 2021-10-22 09:28:36

@UtilitaEnergy @ScottishPower @eonenergyuk @BritishGas @edfenergy @npower_ng ***E It doesn't matter it's always been an issue with utilita to get my whd, I'm entitled to the whd in the highest categorys but I don't even fall into the broader group?

Ann Bircumshaw @ElimuAnn

Reported 2021-10-22 06:56:06

@evans81uk @leonfleming @SP_EnergyPeople @ScottishPower 1/2 Did you call the police at the time? If The bailiffs are usually not a problem BUT Scottish Power are totally intransigent. The message from Shannon just underlined the problem. Put in a formal complaint via contactus@scottishpower.co.uk Subject: complaint Remind them …

Leon Fleming @leonfleming

Reported 2021-10-22 05:36:28

... I be writing a complaint to you, I will also be contacting @WestYorksPolice regarding the continued harrasment from @scottishpower which has led to my home being broken into, potentially putting my personal saftey and mental health at grave risk, and also to @ofgem. 5/5

Rachel Evans @evans81uk

Reported 2021-10-22 04:54:12

@SP_EnergyPeople now on top of all the issues there’s a problem topping up! The money has gone from my bank though? https://t.co/HH7nbxULfr

lisa buik @LBuik

Reported 2021-10-22 03:51:29

@SP_EnergyPeople when are workmen going to fix hole in road on nitshill road it’s now a danger zone as barriers all over the road no men for a week it’s so inconvenient I can’t get into my estate…!

Chloeoeo @Chloeoeo87

Reported 2021-10-22 02:47:57

OK, so here it goes another problem with the ****ty energy companies. I changed my mums energy supplier to @ScottishPower @SP_EnergyPeople To get her on the best tariff, I sorted her an online account which I could manage via the app and make her life a bit easier. (1)

Iain R White #FBPE @IainRWhite

Reported 2021-10-21 20:30:35

#ScottishPower complain about the price cap remaining This is the company which recently were unable to give me a price for electricity. As a result, they did not even get considered. The problem is not too many small companies in the market but too many inefficient companies.

Scottish Power is Shit @scottish_is

Reported 2021-10-21 16:28:37

@ItsAshleigh_ @ScottishPower @ScottishPower are one of the worst companies in the U.K. run by Keith Anderson who only cares about how many male prostitutes and bags of speed his personal ***istant can get him on a weekend. Car crash. Please

Stu Fraser @StuFraser11

Reported 2021-10-21 16:10:07

@Scottish Power left with no power and been on calls all day with Scottish Power and sp energy network. And neither want to take responsibility or to sort the issue. So left with no power, heating, hot water or ability to cook food. Thanks scottish power...!! 😡😡😡

Martin Wayne @martinninalga

Reported 2021-10-21 13:06:29

@DrLinda****s @SP_EnergyPeople Smartcr4ck on Instagram he can help you fix your account right now within minutes mine was fixed m***ive appreciation

Chris Coleman @itbw4

Reported 2021-10-21 10:45:57

Hi Keith, I'm back with another reading for you. Appreciate you not getting back to me yet, it seems you've been busy talking to the media, sharing insights into the UK energy markets and @ofgem. Fingers crossed you've now got some time free to sort my issue with @SP_EnergyPeople https://t.co/Z0sMTVSWU8

Bone❤️ @welba1218

Reported 2021-10-21 10:32:56

@beckyleighlove @ScottishPower I had the same issue ..I never taught of getting my account back …m***ive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .

LeeLee ❤️ @LeeDiddle2021

Reported 2021-10-21 07:41:34

@SP_EnergyPeople how much longer is your app going to be down for ? Need to top up my smart meter

Jinx @janipain

Reported 2021-10-21 07:06:25

@SP_EnergyPeople Already have done and being ignored yet again! Funny how you reply immediately to public tweets but ignore emails and messages and refuse to talk to me on the phone cos of the ombudsman case? Yet the ombudsman ordered you to fix it and speak to me?

P*** McQ**** 🇯🇵 @Queenmachine88

Reported 2021-10-21 06:40:06

@JimboHennessey Scottish power are the worst. I moved into a new build flat in April and they took until August to be able to set my account up properly bill me. They just tell you on the phone that they're doing what you ask and then they clearly don't do it. 4 phone calls to sort 1 issue.

Jinx @janipain

Reported 2021-10-21 06:30:16

@ScottishPower youvr har***ed me for 3 years for non payment when i pay every month, texts & emails at 3,4,5&6am cos u split my accounts in 4 for no reason i only have one house! Get back in touch with a fix as ordered by the ombudsman

Dorset Rebel @DorsetRebel

Reported 2021-10-21 06:22:54

Abolish energy price cap, says Scottish Power boss: He would say that..His company is owned by the Spanish who the PM was converting for future business. ALL energy companies shave an issue, its THEIR issue let them sort it out, however, next year could bring very nasty surprises

Central FM News @CentralFMNews

Reported 2021-10-21 04:53:05

The head of Scottish Power says the energy price cap could bring down "dozens" of suppliers. Keith Anderson says the cap should be changed - to better reflect the cost for suppliers to buy energy from the wholesale market. https://t.co/uQyjbdA8Hs

Morph @Morphington

Reported 2021-10-21 03:39:30

Hi @SP_EnergyPeople I ***ume this and randomly cutting the power off is not expected behaviour? Any chance someone can fix please? https://t.co/7b3vdIQRY5

Rach @rachey_88

Reported 2021-10-21 01:16:53

@SP_EnergyPeople is there an issue with your website as I can’t log in?

GoAskCharlie @GoAskCharlie

Reported 2021-10-20 18:53:49

@ElimuAnn @ScottishPower Thank you so much, that’s very kind of you. Definitely still an issue.

Chris Coleman @itbw4

Reported 2021-10-20 18:48:19

@ElimuAnn @ScottishPower @SP_EnergyPeople @ofgem Thanks for the info. I've logged complaints on every channel going, they just go silent when they discover the true extent of the problem. I will look to use the information you have provided to force the issue, otherwise I'll refer the matter on. Thanks again.

Bzzzz @Bzzzz1314

Reported 2021-10-20 18:17:20

@katiec1314 Yep, I did a P for ***** on a call to Scottish Power once, didn't go down too well 🤣

Ann Bircumshaw @ElimuAnn

Reported 2021-10-20 17:39:07

@itbw4 @ScottishPower @SP_EnergyPeople @ofgem Anyone with half a brain should have noticed there was a problem if the estimated bill was £156,000😱 Log a complaint ASAP, it will stop debt chasing and help you access more experienced staff. You can do it via https://t.co/LC3qFjB2kz https://t.co/sFhIhgYUUi

Ann Bircumshaw @ElimuAnn

Reported 2021-10-20 17:27:49

@GoAskCharlie @ScottishPower Don’t know if it’s still an issue, but just in case you can’t use the form without a complaint number you can also log a complaint by email Contactus@scottishpower.co.uk Subject: complaint (acc no) Or via https://t.co/LC3qFjB2kz

Suzanne Gahlings @SGahlings

Reported 2021-10-20 15:19:30

@MartinSLewis Scottish Power sent through options making Fix look cheaper 😐

Strawberry Fields @Organic_pam

Reported 2021-10-20 13:35:28

Relief that today's rain forced me inside to carry on working through problems-to-be-dealt-with list. Website down, Scottish Power a/c in credit to £1k though we changed providers end June. Why wasn't it credited back before? "It got stuck" apparently! Gang graded #beet in barn

Ann Bircumshaw @ElimuAnn

Reported 2021-10-20 12:55:59

@MeganKe16644062 @BritishGasHelp @ScottishPower Note down your MPRN number, this is specific to your property. Check this and the actual readings on your bills to see which one is the “real” supplier. Then bang in a complaint via https://t.co/LC3qFjB2kz

✍️ Wordy Dabbler 🟥 @WordyDabbler

Reported 2021-10-20 12:52:37

When I had my smart meter fitted (more fool me) I explicity requested monthly rather than daily readings. Today @ScottishPower emailed to say they will change it to daily unless I take action to tell them otherwise. 🤬 Just fix your usage graphs and stop interfering please.

𝕊𝕠𝕡𝕙𝕚𝕖 @WedDwagonWophie

Reported 2021-10-20 07:43:49

@SP_EnergyPeople called yous about 50000 times and all you do Is put the phone down on me. I can't online chat because for some weird reason it doesn't work. Customer service is appalling I don't usually complain but this is really bad.

Rik @rikww

Reported 2021-10-20 06:57:15

@AldiUK Fantastic customer service as always - I think #scottishpower must have the same issue … theirs seems to have been down for about 3 years.

Ann Bircumshaw @ElimuAnn

Reported 2021-10-20 06:35:29

@nickstoppani @ScottishPower @ofgem Refunds seem to be an on-going issue. Time @ofgem looked into Scottish Power using their customers as an endless source of interest free loans … https://t.co/CE1iGfgcqr

Rachel Evans @evans81uk

Reported 2021-10-20 05:27:58

@ElimuAnn @SP_EnergyPeople The complaint was for a separate issue but the removal of background debt was a gesture of goodwill for the service I received. I also have the email I was sent regarding this so if I don’t get a resolution from here then I shall email him directly.

christine smith @christi15666196

Reported 2021-10-20 04:52:56

@SP_EnergyPeople Hi Hayley, my issue is with British Gas not Scottish Power but thanks

Steven Raime @StevenRaime

Reported 2021-10-20 03:39:50

@AngryBritain @edfenergy @MartinSLewis @ScottishPower That’s the problem, they protect you from price rises…but when the price goes down, yours doesn’t. Good for budgeting, awful for your finances though.

AngryBritain.com @AngryBritain

Reported 2021-10-20 03:34:54

@StevenRaime @edfenergy @MartinSLewis @ScottishPower Who in their right minds would fix their payments at £50 a month more for 2 years when you don’t have to, at the moment?

Chris Graham @Fidel_Cicero

Reported 2021-10-19 16:57:09

@ScottishPower @gsc1 Instead fix your website and sort out your call centers, just moved intoba flat supplied trying by SP and to get anything sorted is like trying to bleed a rock dry, website doesn't work and I'll be on hold for 30+ minutes before someone cancels my call randomly 😒🤷

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