Is Royal Mail down right now?
(latest update January 18, 2021)
Royal Mail Group plc is a British postal service and courier company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Banquet Records @BanquetRecords
Reported 2021-01-18 08:02:21
@richplaysjazz @DomsKeyboard @JonTolleyTweets Rich, the albums came back from the band on Friday and they were packed up the same day. they’ll be dispatched today when Royal Mail collects. any issue with your order just before Christmas is separate to this, but drop us a line with order no. and someone will get back soon
Danny Streetman @DannyStreetman
Reported 2021-01-18 07:47:26
@reporterboy @RoyalMail I wouldn’t let you down.... https://t.co/lQLXPqRdms
Simon James @SimonBlah
Reported 2021-01-18 07:45:16
@reporterboy @RoyalMail No pretty much universal. Certainly no better down here in SW London
Luniverse @al_da_drone
Reported 2021-01-18 07:00:52
@BBCNews Royal Mail Letters, large letters & small /medium parcels to everywhere have all gone down in price since #Brexit.
Jo Hugh @obknit
Reported 2021-01-18 06:41:14
Contacting the very elderly with appointments for vaccination isn't as easy as may be supposed. Some people are very nervous (because we're awash in alarm) & it might be hard to know they got the details down okay. Whereas a letter is customary, reliable. #RoyalMail #TalkRADIO
Shampagneleigh @shampagneleigh
Reported 2021-01-18 06:33:24
I hope Royal Mail distribution/ depo and head office burn down. I hope their shares plummet. I also hope they go bankrupt. They’ve been epitome of trash for years and it’s finally enough.
stevexoh @stevexoh
Reported 2021-01-18 06:12:42
@RoyalMailHelp This appears to be an IT/website glitch so there is no FAQ solution to help. Ideally I need to chat with an IT help desk. I suspect it’s not just me who has the issue.
Charmaine Davey @CharmaineJDavey
Reported 2021-01-18 06:05:31
@PlayStationUK @AskPS_UK your customer service is truly shocking!!! I've had a faulty controller since I unboxed it, sent it back to yourselves to fix/replace only to have an email to say you haven't received it... sort it out! Because Royal Mail tracking says it's been delivered
stevexoh @stevexoh
Reported 2021-01-18 05:57:36
@RoyalMailHelp Hi Luke, I’m not having a problem tracking. Your website offers the facility to save tracked items but it doesn’t work. Can you please help as this would be an invaluable facility for tracking many packages.
Roxanne @roxyjgreene
Reported 2021-01-18 05:46:59
@RoyalMailHelp ****o! I cant see an issue with my area RM19 but post is not coming or being heavily delayed. Can you confirm the status please? Thank you
Ryan @RyanMann2396
Reported 2021-01-18 05:46:08
@RoyalMailHelp I have no issue with it Being left with a neighbour. I have an issue of it being delivered so far away. My parcels are delivered to work and that is open 24/7 so there is always someone in. Our road has 4 postcodes and it was actually delivered to a house with a different one....
LS @88_LS_
Reported 2021-01-18 05:35:21
@RoyalMailHelp Your tracking on site has been down for the last 24h for me and I was hoping to track the progress of a parcel.
Am I able to get any update directly from you guys if I provide the tracking number?
John Williams @johnsw
Reported 2021-01-18 05:31:53
@RoyalMailHelp That’s not the point. Read what I wrote. Your website is broken. I’m not doing any more unpaid QA work for you
Shann @47Shann
Reported 2021-01-18 05:31:52
@RoyalMailHelp Wow.... after 40 minutes of speaking to two people, the second person put the phone down me... now a parcel that needs a custom label, but I was told by a member of staff that it wasn’t needed...
Meg Pickard @megpickard
Reported 2021-01-18 05:28:24
Day 3 of trying to contact @RoyalMailHelp by phone to track down a special delivery package they collected (but say they didn't), then didn't deliver. 60 mins + on hold each time - then if your call gets answered, they hang up unexpectedly while popping you on hold to check!
donna honeyman @shantai2011
Reported 2021-01-18 05:25:48
@RoyalMailHelp I have it was Royal Mail that was ment to deliver the card issue has done a fraud ***ist ment now
James Scutts @jscutts
Reported 2021-01-18 04:35:04
@sirnicksullivan @RoyalMail @ring Found this out this morning and came to Twitter to check if anyone else had the same issue - it’s actually Royal Mail policy not to push Ring doorbells. Madness.
Tanners @tanyajscott
Reported 2021-01-18 04:34:23
Paid for two postage labels, but couldn't post them because Spain and Ireland were refusing post. so I requested a refund but it's been refused by @RoyalMail and there doesn't seem to be a way to get hold of them to dispute that? is that £20 down the toilet?
painting @beansgerbil
Reported 2021-01-18 04:06:56
@SportPursuit we ordered a £90 jacket on 27th December and still no delivery. I appreciate royal mail are busy but it was redirected twice up and down the country and now just hearing no updates. Have contacted sp (twice)and royal mail - just get told to wait.
ZoneologyReflexology @Zoneologyreflex
Reported 2021-01-18 03:54:00
@RoyalMail I need to set up a redirection urgently but your system is down online. When will it be up and running again?
Champs @Champs93761327
Reported 2021-01-18 02:53:57
@berniespofforth @SuzanneEvans1 Just post them with Royal Mail
No problem ?
Sal 💙 @MrsCarlton3010
Reported 2021-01-18 02:43:03
@RoyalMailHelp hi there, I got this email today...Great news its going to be delivered today. Only problem? I live in Greater London! Any ideas as to what's going on?! Happy to dm you my tracking number 👍 https://t.co/I832YRQo8I
Tyler Durden @mustard_seeds
Reported 2021-01-17 21:20:48
Pink Floyd (2016 Royal Mail) https://t.co/kFOpfhGfwt
Tyler Durden @mustard_seeds
Reported 2021-01-17 21:00:53
The Beatles (2007 Royal Mail) https://t.co/AJWXwgIUmK
Daniella Glover @T13_Peachez
Reported 2021-01-17 20:47:17
@RoyalMail your site is down
J_m1 @jahn_m1
Reported 2021-01-17 19:43:53
@scarlettcos @RoyalMailHelp It’s been down for at least 2 or 3 hours now. It keeps saying there’s an internal error or something but I would’ve thought it’d be fixed by now lol I’m still unable to track my parcel. Hope it doesn’t mess the parcel schedule up
Cait @scarlettcos
Reported 2021-01-17 19:40:17
@jahn_m1 @RoyalMailHelp I’m having the same issue TT
J_m1 @jahn_m1
Reported 2021-01-17 19:38:28
Why is Royal Mail tracking down right now? @RoyalMailHelp
Damian Hodun @HuurrrDerp
Reported 2021-01-17 18:06:51
@RoyalMailHelp Yo your website is having a little issue on the service status page. The bottom banner seems to be placed too high and half of your update is unreadable. https://t.co/eHBeHl0PsH
Angus Allan @AngusAllan66
Reported 2021-01-17 17:37:53
@PickardJE Fantastic News. My parents & I are in #CovidVaccine categories 3 & 4. There is however one small problem in #Colchester we have not received any @RoyalMail post for over a week. @nadhimzahawi @willquince @bernardjenkin @pritipatel
SittingOnABar @sittingonabar
Reported 2021-01-17 17:28:15
@RoyalMailHelp the tracking function on your website appears to be down? Clicking the button to submit your tracking code does nothing?! Any help?
Angus Allan @AngusAllan66
Reported 2021-01-17 17:25:17
@PoliticsForAlI Fantastic News. My parents & I are in #CovidVaccine categories 3 & 4. There is however one small problem in #Colchester we have not received any @RoyalMail post for over a week. @nadhimzahawi @willquince @bernardjenkin @pritipatel
Charlie @chaz22whu
Reported 2021-01-17 17:16:04
Dodge royal mail emails going about again dont get you pants pulled down be careful
lucy terrell @lucyterrell
Reported 2021-01-17 14:21:59
@RoyalMailHelp @RoyalMail Winchmore Hill please can you manage your litter. The pavements around WH depot are littered with elastic bands and last night my dog ate 3. I Picked up plenty and binned them before he got to them. Please fix this issue.
💙 Loopy 💙 @Loopy3092
Reported 2021-01-17 13:19:09
@OfficialRita Luckily never had an issue with them. Had lots of problems with Royal Mail
The Wolf of Outrage @Crema_brewery
Reported 2021-01-17 13:10:06
@Graham_Meakin With the Royal Mail as it is you'll get some broken gl*** sometime in 2022. Trust me, the stuff that's being drained, you don't want.
iosaf mac diarmada ≜ Ⓐ ⧖ 🔻 无 名💜🕷 @ipsiphi
Reported 2021-01-17 12:02:39
Who has a problem with this punctual exemplorary speedy delivery by the Royal Mail to the Irish / 🇪🇺mainland?
Eh?
Brexit: GB package to NI had international customs label https://t.co/h3brHGhDiE
iosaf mac diarmada ≜ Ⓐ ⧖ 🔻 无 名💜🕷 @ipsiphi
Reported 2021-01-17 12:01:18
Who has a problem with this sterling on time / punctual delivery by the Royal Mail?
Brexit: GB package to NI had international customs label https://t.co/h3brHGhDiE
Ben Buckley @BenBuckley3
Reported 2021-01-17 11:14:30
@DavidLammy @RoyalMail Hey there Lammy Lad. If Labour was in power right now but you were down to 20% of the normal workforce (as is the case in much of the London area) would you be able to run the country to the same standard as under normal cir***stances?
Roger Cullingham 🇬🇧 @thamesweb
Reported 2021-01-17 10:10:14
@Shurickthegerm1 @DavidLammy @RoyalMail Fatuous comment. My sorting office is 8 miles away and anyway, as pointed out by others, collection option is not available. I understand that staff sickness / isolation is a problem but no post now for two weeks... Getting what we have paid for? No!
Office Painter - WFH @OfficePainter
Reported 2021-01-17 09:46:06
Sweet! They made it through the Warp! (Royal Mail).
Some of my finest work tbh, maybe took me a little too long to finish though 😅.
Looking forward to seeing them destroy some loyalists in the future, thanks @Leaky_cheese for letting me paint them😎
CharleyBraveYourDay @skagirl67
Reported 2021-01-17 09:19:27
Lovely Sunday messaging from a customer who has only just received her ‘Brave Christmas parcels’ from our @Etsy store. Posted on 17th Dec arrived 17th Jan owing to so many London postal staff down with COVID 😳 so stuck at sorting office. TY and stay safe @RoyalMail 💜 https://t.co/K8Z53qFJnV
NickJB ❤️👍🇬🇧 @NickJB70s
Reported 2021-01-17 09:05:45
@AnchorHanover My mum lives at a local scheme(with currently no daily scheme manager). Post is being left down stairs by RoyalMail, some people may not be able to get it. With vaccine letters going out should @RoyalMail being delivering directly to peoples apartments?
Damien L. @MrBeyonder2049
Reported 2021-01-17 08:30:17
****o @WrestlingStore, I am writing to tell you that I still have not received my 3 orders in December, I would like to know why ? Another problem with Royal Mail on the delivery of large parcels in France due to the lockdown ? Thanks in advance 👍
Rob Hales @mawdesleycity
Reported 2021-01-17 08:19:51
Disruption to our postal delivery this week according to Royal Mail, wonder if that will slow down my wife’s on line shopping😂
Paul Blacklock @oppressedrustic
Reported 2021-01-17 07:24:54
@theJeremyVine Jeremy, Royal Mail is a shambles. Have been waiting a month for a letter to travel 30 miles! A 2nd attempt is 2 weeks old! 1st Cl*** is expensive so why should I have to pay for a signed for option. You’ll find this is a national problem. Amazon coping!
Phil @pnm1979
Reported 2021-01-17 07:02:22
@danleydon Had the same issue with Royal Mail since early December. What’s equally annoying is that I’ve sent a few replacements which arrived within a few days.
Friends of West Norwood station @of_norwood
Reported 2021-01-17 06:51:56
Still not got my copy by post. Have you had a delay from Royal Mail picking it up?
Nocompromisetocorruption @Journossister
Reported 2021-01-17 06:27:16
@RoyalMailHelp @RoyalMail @royalmailnews
Er... I'm still waiting? Is there a problem, or do you just answer tweets you like? #Incompetence #customerexperience
Alfie solomons @mr_nicholl
Reported 2021-01-17 06:17:51
@lizzymaryjones @kennylanglea ****ing down with sleet horses are fed dogs are good time for a we drink your stuffs in the post might take a bit longer because off the Royal mail don't laugh wen you open it ⭐⭐⭐ https://t.co/WbwW0IuFU5