Reported 2021-01-16 15:53:44
Hi @RevolutApp There seems to be an issue with your identification process. Could we connect please?
Reported 2021-01-16 14:01:02
@EdmondJr_16 @RevolutApp If it helps for you, they have built a web platform on which you can access your accounts (maybe it's somewhat old). This will work for me until they fix the app.
Reported 2021-01-16 12:51:41
@RevolutApp Can’t log back into my account after issue with app.
Fliiick Youtube @TheRealFliiick
Reported 2021-01-16 12:28:29
@Rachaelbazz @RevolutApp Same issue here, this will destroy my life
Fliiick Youtube @TheRealFliiick
Reported 2021-01-16 12:13:23
@RevolutApp you can send me a message or are you going to ignore me without sending it here?
Reported 2021-01-16 09:53:18
@RevolutApp can you help me solve the problem ??
Reported 2021-01-16 09:47:07
@RevolutApp is being watched. can you help me solve the problem?
Reported 2021-01-16 07:10:10
@RevolutApp You always have the same ****.... hire more people. You have the same issue since day 1.
Reported 2021-01-16 07:04:04
@RevolutApp you guys having issues again with sending out codes! Again same issue, can you fix the issue. Also why your live agents are taking a long time to reply? Maybe you should hire more people!
Mohammed Aljarah @mohaalja
Reported 2021-01-16 06:55:30
@RevolutApp @LeonardSiobhan My problem hasn’t changed : im unable to top up via apple pay as i usually do neither with a card. So I’m just trying to understand what is happening as you said everything should be working fine.
Alessia Del Vasto 🇪🇺 @alessiadelvasto
Reported 2021-01-16 06:45:09
@RevolutApp hi Revolut, I’m experiencing delays with payments. I tried to top it up from my Belgian bank account. Does this only concern me or it’s a common issue?
Wez Moore @Mistawez
Reported 2021-01-16 06:32:00
@RevolutApp @moneytreefilms I'm having the exact same problem, urgently need ***istance.
Mohammed Aljarah @mohaalja
Reported 2021-01-16 06:07:22
@RevolutApp Is there a problem with the app? Im unable to top up my account via apple pay or card. Cheers.
Reported 2021-01-16 05:48:53
@RevolutApp @RevolutBusiness Thanks I have replied. Do you have an issue with the message system in the app?
Blaine Heenan @heenan01
Reported 2021-01-16 04:31:22
@RevolutApp any chance i can get support ?
trying to sign up but not receiving any verification SMS tried everything to fix it.
Reported 2021-01-16 03:33:00
Hey @RevolutApp! I would really like to have access to my money. Too bad my phone is rooted, right? 🤷
I hope you'll fix this mess in the next update
Reported 2021-01-16 03:15:05
@RevolutApp It also blocked my last two payments which are now pending. I am leaving for overseas in a month and I really need this problem fixed asap, or I will have to change credit card issuer. This account is useless to me if I can't put money on it
Reported 2021-01-16 03:12:49
@RevolutApp I'm having a big problem, and none of your agents seem to be able to help me. I haven't been able to make a bank transfer to my account in almost one month because the system keeps rejecting it as it's switching my country and my family name.
Robert Manso @RobertManso
Reported 2021-01-15 19:28:53
@RevolutApp Hi there! I can't access to my Revolut account! (Revolut Ireland)
Is the app down?
Reported 2021-01-15 19:23:05
Is @RevolutApp down in UK ?
Reported 2021-01-15 19:18:01
@RevolutApp after months, i'm still having issues verifying my account! i have tried taking photos with different lighting, making sure there is so glare on the p***port and that my selfie is visible, but my identity still can't be verified?? please help fix this!
Nicolas Renon @nicolasrenon
Reported 2021-01-15 18:45:08
@smiggiddy @Chime @RevolutApp @Ally @simple What’s the issue?
Thomas Esterle @EsterleThomas
Reported 2021-01-15 17:16:58
@RevolutApp you must have a DM problem, I got no answer, can you please help? Following your advice opened a complaint on the website and never got an answer (account locked since September and request opened on the 10th of December)
Mihai Furnica @MihaiFurnica
Reported 2021-01-15 16:06:23
@RevolutApp My name is Mihai Furnica, I’ve got a problem with my card, I can’t to activate it, I have this problem more than 2 months
Saperli Popette @Saperli73040493
Reported 2021-01-15 15:26:31
@RevolutApp @RevolutApp ****o,
I have a problem getting a bank account statement through the app.
It is written that "account details will be available soon".
How can I get it?
Reported 2021-01-15 14:43:50
@RevolutApp so I need someone to explain this as I don’t know what’s going on? And now I’m seeing on google reviews that some people had this problem last year and didn’t get a human reply in 2 months! I NEED MY MONEY AS I HAVE NOT DONE NOTHING WRONG SO WHAT IS HAPPENING REVOLUT! https://t.co/lC6Cg7MUxn
Richard Seebacher @RichardSeebach2
Reported 2021-01-15 12:45:15
@RevolutApp terrible customer service, no answer on chatt since several days, no way to get help for a major problem, incredible!
Reported 2021-01-15 11:36:04
@RevolutApp can someone cone to chat and clear my problem
Reported 2021-01-15 11:10:28
@RevolutApp Your growing path seems right, but nobody grows with success spitting on the successful factor. I,m a standard client, and I don’t like to see hierarchical priorities on support, last time I need support have to wait more than 8 hours, are you inviting the starters to step down?
🏳️🌈little devil🏳️🌈 @eldritch_wings
Reported 2021-01-15 10:14:35
@RevolutApp Hey. I've had issues with Revolut and was advised by customer service to log out. I did and now I can't log in because it's not sending the p***code. Could you fix this
Reported 2021-01-15 10:13:01
@revolutapp sending a DM saying a live agent will respond and them sending a standardised text is not dealing with the issue. Live agent not responding again. Please ***ist
Reported 2021-01-15 08:52:43
@NKlivelovelife @RevolutApp DM me I’m having the same problem
pavel zavadil @pvozm21
Reported 2021-01-15 08:02:26
@RevolutApp I'm writing with Harmony on the xhat app, but it's not responding. I have a problem. Someone sent money from my account, I can not log on to the site. I beg your help!
Reported 2021-01-15 07:15:55
@SportsfileSam @RevolutApp Same problem....
Penny Donnelly @Penny_Donnelly1
Reported 2021-01-15 06:11:56
@RevolutApp lads I found a couple of cards, including a Revolut card with a name on it, dumped in a drain in my local area. Can you help me track down the owner so i can give her her cards back??
Irfan Janmohamed @IrfanJanmohamed
Reported 2021-01-15 06:01:15
@RevolutApp Please can you tell me why it is impossible to speak to anyone at Revolut when there is a problem? Is it run only by machines or are there any humans working there?
małgorzata lachtara @margolencja
Reported 2021-01-15 05:41:44
@RevolutApp my money disappeared from the revolut account while withdrawing from the ATM, the ATM did not issue, for 3 weeks please contact me, the chat robot cannot help me
Martin Lochon @MartinLochon
Reported 2021-01-15 03:56:49
Hi @RevolutApp, I have an issue with my account. Could I speak to someone? Thanks 🙏
Reported 2021-01-15 03:44:13
@RevolutApp Stop sending this crap information everytime there's a problem mentioned about your services. Of course before reviewing your services we have contacted the support team but no results accomplished.
Daragh Cassidy @DaraghCassidy
Reported 2021-01-14 19:53:23
@RevolutApp @wheeltalk I’ve received this too. Any idea what it is? Shane, what did Revolut say the issue was? I really don’t want to have to try reach a Revolut customer service rep 🙃
Manav Kathuria @Manavkathuria03
Reported 2021-01-14 18:48:15
@RevolutApp That message is not helpful. Please help me with the issue
Reported 2021-01-14 16:26:54
@santacyreal I’ve had a problem where they wanted more information. Had to send 20+ files to them, all to different staff for verification. Very annoying, took 2 weeks. This process is completely random, they just pick random Revolut people and say their payment processor highlighted charges
Reported 2021-01-14 16:06:01
@TheFCA I would like to report @RevolutApp for not letting me access my money i hold with them. I have changed my https://t.co/3dZPhffwum since i last used the app and their login process doesnt allow for the change of https://t.co/3dZPhffwum. I last told them about the problem
Reported 2021-01-14 15:56:41
Fair play to @RevolutApp I was beaten/worn down by a superior opponent who after a request for a 4 digit code from an iPad, & countless security questions involving selfies, p***port & ID told me verification only works on phone.Then asked 9 more security questions.
You win guys
David Lundholm @davlund
Reported 2021-01-14 14:18:01
@RevolutApp Your agent shut the chat down when it was still live, and questions unanswered. Why? Not trustworthy. Not inspiring confidence. I paid for a premium service and can't even access modest balances. #dontbankwithrevolut
Reported 2021-01-14 13:57:28
@RevolutApp thought my problem would finally be taken care of almost two hours waiting for live chat agent to close the account taken out fraudulently but the victim continues to be victimised.
Just messages that unfortunately go nowhere. Neg customer service
Jimmy Kehoe @Jimmy_kehoe
Reported 2021-01-14 13:37:23
Kudos to the @RevolutApp customer care team. I’m the victim of a small financial fraud and have an issue ongoing, I have to say though that the team are brilliant. They either train people REALLY well or hire people with super high empathy. 5* https://t.co/NrpdMuLjBU
Alicja Mrozek @AlicjaMrozek2
Reported 2021-01-14 12:54:22
@RevolutApp ****o, i am having a problem registering on the app, its telling me my account email already exists, can you drop me a dm?
Sinan Adlım @sinobey
Reported 2021-01-14 12:51:36
@RevolutApp I just got an email that says "Awesome! You're going to be one of the first people to get early access to Revolut." but the link is broken. Thought that meant I could join. I work with the Netherlands everyday so it would mean a crazy big deal if you can make this possible!!!!
Wilow Diallo @DialloWilow
Reported 2021-01-14 11:48:01
@RevolutApp Hi Revolut, I have some issue connecting to my online Banking! Could you please help me resolve the mater @RevolutApp