Is Rakuten down right now?
(latest update January 27, 2021)

Rakuten, Inc. is an electronic commerce and online retailing company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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mila⁷ @mil1abae
Reported 2021-01-27 16:23:05
@mutaeabuh11 @jaowww_ss dats da one bae but i watch it on either rakuten viki or dramacool the only issue with dramacool is that there’s loads of adverts

Ilya @13xforever
Reported 2021-01-27 04:15:47
Why is Rakuten such a ****show? Always have to repeat actions multiple times to not get any errors, and payment fails like 99% of the time. How are they still in business? Or is it only a problem outside Japan… https://t.co/wcvCUwdSl3

yeah. @_KayMonroe_
Reported 2021-01-26 21:37:56
@Rakuten I'm suppose to have $35 in cashback and you changed it to $16 in my account. Fix this. You company keeps trying to do this where they trick customers out of their cashback of you dont keep up with it.

Chan @gge_ny
Reported 2021-01-26 16:33:44
@Rakuten I reached out to that email a month ago and was told it would be p***ed along to your accounts department to review and the issue was not solved. How do I DM you on here? It is not allowing me to private message https://t.co/mW5ZXSeqg6

michael Christofidelis @megamawax
Reported 2021-01-26 15:04:23
@theaccesseditor @Slad3G @Rakuten I have also been using Rakuten (formerly ebates) without issue for many years. Really, I mostly used CC to try and get their special member offers. I have a feeling I was not profitable enough for them and that they wanted to encourage me to stop using them.

Maqywhaq @Maqywhaq
Reported 2021-01-26 07:13:48
@jinxszed @hololivetv I had green in my cart, but couldn't check out, tried again with the red, but same issue... Setting up Rakuten Pay in hopes it can work better next time, but the window is long closed now...

Amy says thank you Yuzu 💕 @amyuzu1012
Reported 2021-01-26 03:35:54
@kenixlawkx @yuzuspiration No problem!! If those don't work, I bet we can find them on other sites like Rakuten or 7net, so I'm sure you'll be able to get them (๑•ᴗ•๑)♡

Joseph Cole @jszuis
Reported 2021-01-25 08:13:38
@LifeLock @LifeLock I don’t want to spend hours on a call trying to fix an issue that should have never gotten to this point. I sent numerous emails to @Rakuten over the last 58 days all in the hopes it would be handled correctly. Looks like that won’t happen so I’ll have to cancel.

Jess @JessicaStaley10
Reported 2021-01-24 23:07:34
@Rakuten Thank you for always being there to help me save money. You never let me down.

sohail lala @soh_ail
Reported 2021-01-24 17:23:07
@DaNikePlugs CPA here. No, viewed as a rebate they occurs post-transaction. Sign up bonuses might be taxable. Rakuten etc. might issue you a 1099, in those cases it is taxable income.

Taz Ryder @TazRyder
Reported 2021-01-23 21:23:38
@Rakuten Xbox Series X app can't play 4K. Its 2021..
Please fix your app :)

Telecom_enthusiast @Telecomenthusi1
Reported 2021-01-23 13:50:41
@keithdyer Agreed...lightreading and especially Iain morris is really punching down on openRAN. Although I think open RAN is in its infancy and will take some time to develop but this is akin to punching a toddler. we need the #Rakutens as much as we need to be skeptical in the telco space

blinkeuinurarea•|ang @Angel84425803
Reported 2021-01-22 01:20:11
@S00NW00_ Ohhhh i know some lemme list them down for u!
My id is gangnam beauty: netflix
True beauty: rakuten viki
Hwarang: netflix
Rookie historian goo hae ryung: netflix
Weight lifting fairy kim bok joo: netflix
I hope this helped~

⚽ Dragon Ball SG ⚽ @DragonBall_SG
Reported 2021-01-20 10:59:00
@RakutenFrance est down ! #rakuten

Nicole Wong @NicoleW44960726
Reported 2021-01-20 07:57:51
As per Our Prediction, Our Clients Booked Profit in Gold today
Join: https://t.co/UlhI7TI6ym
@forexjapan @Bank_of_Japan_e @tradeacademia @breakingmkts
@rakuten_moppy @dukascopybanksa @InvestingItalia @InvestingFrance @thepoorswiss @dlantoine @plorthiofx @QSnL @TrendFrance https://t.co/aiYiRZhcQH

ぬっる @pita2d1
Reported 2021-01-20 02:07:57
@rahmanaisaev This is a sneak peek of a work on next issue of ****surakuten. It might be available in FAKKU! probably, so check it out unless you're in Japan.

bigalhamham @bigalhamham
Reported 2021-01-20 01:39:07
@Rakuten is your refer-a-friend program broken? I’ve referred three people in the last month who have made purchases, and none of us have gotten a cash bonus. #FeelingScammed please explain

Rakuten Today @RakutenToday
Reported 2021-01-19 23:45:19
How Rakuten is breaking down the barriers between online and offline grocery shopping in Japan. https://t.co/TfjNxR2tgE

Dr Nuits deYoung #RejoinEU #3.5% 🇪🇺🕊️🐦🦇🐟 @NuitsdeY
Reported 2021-01-19 13:05:55
@euromove @AwesomeBooksUK I tried to buy a DVD from Rakuten in France today. Have been refunded as seller isn't shipping to UK bcos of Brexit and Covid. Am furious as have been trying to track down item for ages &, while expensive, this is cheapest I've seen it in ages.

Anessa Cantik @AnessaKiyomi
Reported 2021-01-19 00:14:27
My trust issue : I don't believe in Rakuten buy call

Binio After Dark 🔞 @binio97
Reported 2021-01-16 06:04:52
@D4C_Trice @noaharbre Had the same problem, had to use Rakuten Pay

サノ @sa_no_TF
Reported 2021-01-16 00:53:11
@ShhChao @Aura_Dog I knew that booth has a problem with card but I have nothing to do ;w; Using Rakuten Pay can be a solution I heard

Lucas @semjaset
Reported 2021-01-15 17:11:56
@Rakuten Oh I have numerous times, I’ve only gotten automated responses of you NOT solving my issue

Lucas @semjaset
Reported 2021-01-15 16:58:45
@Rakuten It’s so sad to see everyone getting their checks knowing you won’t fix what you did to us, and knowing we won’t be having our money back.

Martin @xenofont7
Reported 2021-01-15 12:52:42
@Rakuten Okay, that's neat! That's what I was thinking too when I made the purchase. Then you have to fix the amount that the system has generated for me. It currently shows up as $3.40 for an order of $169.99. That's definitely not 10%. I'll email you the details. (I know the drill) 😀

travisshinn @travisshinn1
Reported 2021-01-15 02:43:10
@TrsrRz @TREASURE_stats @treasuremembers but no problem. they dominate rakuten with non japanese song. imagine when they release japanese song @treasuremembers

Hand of Doom♠️⚡💀 @ronanhand
Reported 2021-01-14 20:19:59
@clpearce Yep. I have that problem with Yahoo JP and Rakuten too.

Rakuten @Rakuten
Reported 2021-01-14 02:53:53
@hkim019 Please email us at twitterhelp@rakuten.com so we can find your account and email and get your issue escalated to someone who can ***ist you further.

clarissa pulangbukid @taxago
Reported 2021-01-13 12:49:24
@discimager rakuten viki has it free with ads! tho. obv if you have ad blocker it's not a problem

Andy Winter @andywinter1
Reported 2021-01-13 06:34:14
@FilmLandEmpire I like Rakuten - always has a decent selection of new releases and you can collect points to get money off future rentals/purchases. The only problems I've had watching its films have always been down to my internet not their app.

Strategic Spaminder Bharti @attomeybharti
Reported 2021-01-13 03:22:08
@Shivam_h9 Problem is that we look at West even for alternatives. E.g. nobody is considering Viber which is very popular in SE Asia and is owned by Rakuten. People should start using 2 platforms, stop relying only on western apps.

Rakuten India @rakuten_india
Reported 2021-01-13 03:08:22
In a special session run by the Japan ***ociation of New Economy (JANE), Digital Transformation Minister, Takuya Hirai sat down with JANE Representative Director and Rakuten CEO @hmikitani_e to discuss Japan's Digital transformation.
https://t.co/AiH3etKUta

you reap what you coup @yahooeny
Reported 2021-01-12 23:48:41
@JohnnyIIDX @jagofalltrades When did you buy them? Because rakuten doesn't sell direct intentionally anymore they shut down the global marketplace and used the branding for a proxy service

Rakuten Today @RakutenToday
Reported 2021-01-12 21:34:09
“While technical skills will get you in the door, it’s the softer skills that will make a difference.” - Adrienne Down Coulson, @Rakuten Americas COO
https://t.co/vwm6E3TcjJ

ゆずまよ @yuzumayo3
Reported 2021-01-12 19:58:46
my iphone was broken from yesterday...
it's a bother but it's the chance to change rakuten mobile!
#楽天モバイル

ゆずまよ @yuzumayo3
Reported 2021-01-12 19:58:21
my iphone was broken from yesterday...
it's a bother but it's the chunce to change rakuten mobile!
#楽天モバイル

ゆずまよ @yuzumayo3
Reported 2021-01-12 19:57:38
my iphone was broken from yesterday...
it's a bother but it's the chunce to change rakuten mobile!

🐼 feat. Kansai & Beyond 🇭🇰🇨🇦🇯🇵 @kansaichromic
Reported 2021-01-12 18:58:54
@AussieinJapan I don’t know what the situation is now, but my bf nagged a PS5 in December by following a twitter account that updates VERY accurately when amazon and rakuten restocks. Problem is if you don’t have time to sit in front of the computer, they’re literally gone after 5 milliseconds.

CFS | Canadian Fintech Summit @CFSTO
Reported 2021-01-12 09:01:36
Adrienne Down Coulson, COO @Rakuten will share strategies on the art of reinvention and their transformation into the world of finance. Pitch Battle open apply now! Final ticket sale 30% off. Register at https://t.co/pLTezaRN9L #CanadianTechTogether #fintech #innovation #startups https://t.co/sVX27WNbIu

NOTHING BUT EVO 🇯🇵 @tkfmjapan
Reported 2021-01-11 22:34:25
@ExchangeGoonet No problem. By the way, I'm introducing your used cars through Rakuten affiriate. If possible please follow my other account and spread my tweets. @jdmusedcarslov1

Documenu @documenu
Reported 2021-01-11 15:53:56
@RakutenRapidAPI If i win that i'll only be down $995 that you failed to collect on users that went over

Services Down @servicesdown_
Reported 2021-01-11 14:39:21
🔔 #RakutenViki down?
🔗 Real-time status: https://t.co/ifnQ33Y8My
🔁 RETWEET if you are affected too.
#RakutenVikiDown #RakutenVikiOutage
(Possible problems since 2021-01-11 14:39:15)

Services Down @servicesdown_
Reported 2021-01-11 14:39:19
🔔 #RakutenViki down?
🔗 Real-time status: https://t.co/ifnQ33Y8My
🔁 RETWEET if you are affected too.
#RakutenVikiDown #RakutenVikiOutage
(Possible problems since 2021-01-11 14:39:13)

CTC @CacheThatCheque
Reported 2021-01-11 03:16:21
@DrewRobbins I actually had that exact same problem. A lot of nitpicking about my middle name not matching correctly, etc. I can vouch for the Japanese broker I use now, SBI neotrade. Only Japanese stocks on there, though. Monex and Rakuten are good, too and you can buy US stocks on there

NBA予報 @NBA98229227
Reported 2021-01-10 23:28:20
Deimion Lee is today MVP!!!!!
Dus win!!
#Dubnation
#NBARakuten
#NBA2K21
#Warriors

Services Down @servicesdown_
Reported 2021-01-10 23:00:18
🔔 #RakutenViki down?
🔗 Real-time status: https://t.co/ifnQ33Y8My
🔁 RETWEET if you are affected too.
#RakutenVikiDown #RakutenVikiOutage
(Possible problems since 2021-01-10 23:00:11)

Services Down @servicesdown_
Reported 2021-01-10 22:50:18
🔔 #RakutenViki down?
🔗 Real-time status: https://t.co/ifnQ33Y8My
🔁 RETWEET if you are affected too.
#RakutenVikiDown #RakutenVikiOutage
(Possible problems since 2021-01-10 22:50:11)

Allen J @Yahtzuu
Reported 2021-01-08 17:22:03
@Rakuten Thank you so much @Rakuten They solved my problem right away and I finally got my cash back after weeks of worrying. I'm very grateful, thanks again!

Tyler Snyder @SpartanSnyder
Reported 2021-01-08 17:07:13
So I got my first Sponsor, Rakuten. Use the link down below to add the plugin to google chrome or download the app.
I love getting Cash Back and think you will too! Join for free and get $20 when you spend $20. https://t.co/k3w6Se5IiJ
#ad

Richard Webb @Pia_Mortgages
Reported 2021-01-08 05:06:52
@Vitality_UK I haven't been receiving Rakuten codes for several weeks now. I contacted support but have been told that it could take another FOUR weeks to be resolved. All the while I will not be receiving any codes. Can't the codes be sent manually until this issue is sorted?