Is POP Telecom down right now?
(latest update May 28, 2022)
POP Telecom is a UK based telecommunications and internet service provider. Is it up or down? Is it down for me? Check the status or Report your issues below!
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POP Telecom Problem Reports
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POP Telecom Latest Reports
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Kari McBurnie @kari_mcburnie
Reported 2022-05-26 04:03:42
@PopTelecom telephone and broadband are down, can you advise if any problems in the area and when it will be fixed? KY11 9JN
tooshoos @twoshoes68
Reported 2022-04-05 11:59:59
@PopTelecom You told me to keep the router, even rang me and asked me to just pay half of the bill owed, which there isn’t a bill because you couldn’t fix the problem within a month.
Sarah-Jane Johnston @SJRWooHoo
Reported 2022-01-31 16:05:13
@PopTelecom hi. Our internet is not working again. This has been going on for weeks now. BTOpenReach been out. You are aware of problem but still tethering all the time to mobile and this is EATING out data. HELP! Please!
Helena Clifford @HelenaTippa
Reported 2021-11-26 17:35:20
@PopTelecom internet is down here in Ryde, Isle of Wight. Any help please? Been out since around 5:00pm
Luke Hillwalker @luke_hillwalker
Reported 2021-11-09 08:16:20
@PopTelecom I have had no broadband from 7am till 1pm today – was this an exchange issue or is it personal? ST11 postcode
Rohan @rshah7980
Reported 2021-08-29 03:12:12
@PopTelecom my internet is down, who can I call for support today?
Muhammad @Muhamma31976438
Reported 2021-07-19 03:22:25
@PopTelecom Hi
Is the broadband down? My wifi isn't connecting
Maricar Jagger @maricarjagger
Reported 2021-07-13 16:20:40
@Carol_Stephen A3. I recently called my broadband provider and received excellent support. The staff understood the problem and was very helpful and I think I'll stay with @PopTelecom #digiblogchat
Trev Ken (YouTuber) @trevken
Reported 2021-06-12 11:56:05
@PopTelecom has the ****test customer service.
They had me going from pillar to post to fix my internet connection, only to be told the same thing I was saying all along. Send a ****ing BT engineer to fix my master plug.
They're cheap though. Too cheap.
Bad Boukra @BadBoukra
Reported 2021-05-28 04:01:09
Just changed from the broadband nightmare that is @VodafoneUK to @PopTelecom via @UswitchUK. Scarily easy and h***le free. Perhaps my life doesn't aways fall buttered side down after all. No more useless Vodafone call centre calls- hurrah!
steve peacock @flyinghaggis999
Reported 2021-05-23 03:47:14
@PopTelecom any one else around fareham/locks heath have any issues. Watchin play offs last night internet went down, still not back on this morning
tony nicholson @tonynic02397077
Reported 2021-03-25 05:54:37
@AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.
⚔️ York Viking ⚔️ @EnglishClarion
Reported 2021-03-24 19:38:09
@AntheaJ47 @Snacka09 @bt_uk @PopTelecom @BT So they do things like slow traffic from Netflix & YouTube down on their network, but enable their own TV channel stuff to go through full speed.
So your YouTube keeps buffering, but when you do a speed test you are getting good speeds.
I called them on this repeatedly & they
Woody @WoodyBrum
Reported 2021-03-24 18:29:27
@AntheaJ47 @bt_uk @PopTelecom And I don't particularly want a broken leg either. Cheers anyway.
Anthea 🌼🌷🇬🇧 @AntheaJ47
Reported 2021-03-24 13:11:41
The latest on my phone/broadband issue.
You'll never believe this.
@bt_uk have just advised me that @PopTelecom have cancelled my order with them.
Yes, you heard me.
@PopTelecom cancelled my order 2 days b4 I'm due to go live, with NO authority from me.
I'm fuming!!! 🤬🤬
Stuart Davies 🇬🇧 @StuartDavies50
Reported 2021-03-16 16:09:30
@AntheaJ47 @OpenreachHelp @PopTelecom 👍👏👏🤣I work on the principle I haven’t got the patience to wind myself up to save £3 a month etc.. BT is safe and reliable - never had a problem
𝗛𝗔𝗟𝗖𝗢𝗠 𝗠𝗔𝗡𝗖𝗛𝗘𝗦𝗧𝗘𝗥 @789mediauk
Reported 2021-03-16 16:01:18
@sam76jam @AntheaJ47 @S2K7771 @OpenreachHelp @PopTelecom @BTGroup @PopTelecom need to shut their customer care department down.
⚔️ York Viking ⚔️ @EnglishClarion
Reported 2021-03-16 15:58:39
@AntheaJ47 @S2K7771 @OpenreachHelp @PopTelecom @BTGroup I dont use them now because i live in the boonies and have to use 4G (starlink soon) - but before living here I used Sky for years and NEVER had an issue with them. I had to call them once to change a direct debit date and they were prompt & helpfull. more than I can say for most
Bonnie @bonnielazz
Reported 2021-03-13 16:28:32
@AntheaJ47 @marcus_tozer @PopTelecom It definitely has been going on since Wednesday and I'm having trouble tonight too. Driving me mad. This is not a supplier problem. It is all providers inc. mine
Peter Wharton @PeterVWharton
Reported 2021-03-13 07:49:51
@AntheaJ47 @PopTelecom @BBC Yes and on three separate occasions one of them went down due to failure so it made my day bec I kept up and running.
Vijay @thevijayram
Reported 2021-03-13 07:43:31
@AntheaJ47 @PopTelecom Took Openreach 6 weeks to fix mine.
Peter Wharton @PeterVWharton
Reported 2021-03-13 07:40:02
@AntheaJ47 @PopTelecom @BBC Good reason. Yes both often go bec it’s the cabling/equipment bet exchange & you that goes down or sometimes the router itself as usually combined unit. When mine was installed I insisted TV was directly connected in 1 room & internet in another so they had to wire up two boxes!!
Anthea 🌼🌷🇬🇧 @AntheaJ47
Reported 2021-03-13 05:19:02
@bonnielazz @marcus_tozer @PopTelecom Do you know if the problem has been going on since Wednesday, Bonnie? The trouble is Poptelecom is not giving me a straight answer. And they should be able to give me info which verifies this. But they won't. Instead they put the phone down on me 🤷
V.A. Crouch @v_crouch
Reported 2021-03-12 13:26:07
@AntheaJ47 @PopTelecom Good for you, hate shoddy service, sometimes it s a problem can't be helped, but be polite and explain..costs nothing!
Anthea 🌼🌷🇬🇧 @AntheaJ47
Reported 2021-03-12 11:43:24
@gettingoninyrs @PopTelecom You wouldn't believe how long I've spent on live chat/the phone to this company in the last 3 days, Laura. To have the phone put down on me was the last straw. They're toast.
Ray_BlueThunder🇺🇸🇵🇷🇬🇧🇦🇺🇳🇿🕆 #MAGA @Ray_BlueThunder
Reported 2021-03-12 11:12:01
@AntheaJ47 @PopTelecom Here. Cool down😂😂😂 https://t.co/aw7lJpibvp
Anthea 🌼🌷🇬🇧 @AntheaJ47
Reported 2021-03-12 11:10:34
@Ray_BlueThunder @PopTelecom I'm still bloody fuming 🤣 I'm trying to calm myself down 😂
Alisoneldridge @alisoneldridge 🇬🇧 @AlisonEldridge
Reported 2021-03-12 11:01:58
Eh, @PopTelecom is this how you really treat your customers? Shame on you 😡
Mike Gallagher 🇬🇧 @MikeOGallagher
Reported 2021-03-12 10:49:42
@AntheaJ47 @PopTelecom I would have too. I've never had it happen. Generally you're renting the kit, so I'd expect then to fix/replace it anyway.
Julie Smith @juliesmith472
Reported 2021-03-12 10:46:02
@AntheaJ47 @PopTelecom When we had problem with bt I admit it took nearly a month for them to fix it but their staff were wonderful trying to get us back up and running I never once felt disrespected by them. They also gave us discount for the time we weren't able to use our phone.
Mike Gallagher 🇬🇧 @MikeOGallagher
Reported 2021-03-12 10:40:02
@AntheaJ47 @PopTelecom I'd have to question any provider which tries to flog you monthly insurance against its own kit/service going down 😲
Hope you get it sorted out soon https://t.co/fA48SaZVHN
Marcus Tozer @marcus_tozer
Reported 2021-03-12 10:37:49
@AntheaJ47 @PopTelecom I use Zen internet. I would recommend them highly. You can get through to their tech support and speak to them no problem. I have always found them polite and very helpful. And a UK company. They were originally recommended to me by my Cad software supplier.
Anthea 🌼🌷🇬🇧 @AntheaJ47
Reported 2021-03-12 10:23:19
Never use @PopTelecom as an internet provider.
Their Tech Services Dept's just put the phone down on me.
I didn't shout/swear. Merely very ***ertive due to having no internet for over 2 days now.
2 days of being fobbed off & now I've got to wait for an Engineer.
I'm fuming!🤬
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