Is POP Telecom down right now?
(latest update April 16, 2021)
POP Telecom is a UK based telecommunications and internet service provider. Is it up or down? Is it down for me? Check the status or Report your issues below!
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tony nicholson @tonynic02397077
Reported 2021-03-25 05:54:37
@AntheaJ47 @bt_uk @PopTelecom Check your postcode that PopTelecom hold as I had this problem a few years ago where the Company had a mismatch and couldnt proceed as I appeared to be at the wrong address.
βοΈ York Viking βοΈ @EnglishClarion
Reported 2021-03-24 19:38:09
@AntheaJ47 @Snacka09 @bt_uk @PopTelecom @BT So they do things like slow traffic from Netflix & YouTube down on their network, but enable their own TV channel stuff to go through full speed.
So your YouTube keeps buffering, but when you do a speed test you are getting good speeds.
I called them on this repeatedly & they
Woody @WoodyBrum
Reported 2021-03-24 18:29:27
@AntheaJ47 @bt_uk @PopTelecom And I don't particularly want a broken leg either. Cheers anyway.
Anthea πΌπ·π¬π§ @AntheaJ47
Reported 2021-03-24 13:11:41
The latest on my phone/broadband issue.
You'll never believe this.
@bt_uk have just advised me that @PopTelecom have cancelled my order with them.
Yes, you heard me.
@PopTelecom cancelled my order 2 days b4 I'm due to go live, with NO authority from me.
I'm fuming!!! π€¬π€¬
Stuart Davies π¬π§ @StuartDavies50
Reported 2021-03-16 16:09:30
@AntheaJ47 @OpenreachHelp @PopTelecom ππππ€£I work on the principle I havenβt got the patience to wind myself up to save Β£3 a month etc.. BT is safe and reliable - never had a problem
πππππ’π π ππ‘ππππ¦π§ππ₯ @789mediauk
Reported 2021-03-16 16:01:18
@sam76jam @AntheaJ47 @S2K7771 @OpenreachHelp @PopTelecom @BTGroup @PopTelecom need to shut their customer care department down.
βοΈ York Viking βοΈ @EnglishClarion
Reported 2021-03-16 15:58:39
@AntheaJ47 @S2K7771 @OpenreachHelp @PopTelecom @BTGroup I dont use them now because i live in the boonies and have to use 4G (starlink soon) - but before living here I used Sky for years and NEVER had an issue with them. I had to call them once to change a direct debit date and they were prompt & helpfull. more than I can say for most
Bonnie @bonnielazz
Reported 2021-03-13 16:28:32
@AntheaJ47 @marcus_tozer @PopTelecom It definitely has been going on since Wednesday and I'm having trouble tonight too. Driving me mad. This is not a supplier problem. It is all providers inc. mine
Peter Wharton @PeterVWharton
Reported 2021-03-13 07:49:51
@AntheaJ47 @PopTelecom @BBC Yes and on three separate occasions one of them went down due to failure so it made my day bec I kept up and running.
Vijay @thevijayram
Reported 2021-03-13 07:43:31
@AntheaJ47 @PopTelecom Took Openreach 6 weeks to fix mine.
Peter Wharton @PeterVWharton
Reported 2021-03-13 07:40:02
@AntheaJ47 @PopTelecom @BBC Good reason. Yes both often go bec itβs the cabling/equipment bet exchange & you that goes down or sometimes the router itself as usually combined unit. When mine was installed I insisted TV was directly connected in 1 room & internet in another so they had to wire up two boxes!!
Anthea πΌπ·π¬π§ @AntheaJ47
Reported 2021-03-13 05:19:02
@bonnielazz @marcus_tozer @PopTelecom Do you know if the problem has been going on since Wednesday, Bonnie? The trouble is Poptelecom is not giving me a straight answer. And they should be able to give me info which verifies this. But they won't. Instead they put the phone down on me π€·
V.A. Crouch @v_crouch
Reported 2021-03-12 13:26:07
@AntheaJ47 @PopTelecom Good for you, hate shoddy service, sometimes it s a problem can't be helped, but be polite and explain..costs nothing!
Anthea πΌπ·π¬π§ @AntheaJ47
Reported 2021-03-12 11:43:24
@gettingoninyrs @PopTelecom You wouldn't believe how long I've spent on live chat/the phone to this company in the last 3 days, Laura. To have the phone put down on me was the last straw. They're toast.
Ray_BlueThunderπΊπΈπ΅π·π¬π§π¦πΊπ³πΏπ #MAGA @Ray_BlueThunder
Reported 2021-03-12 11:12:01
@AntheaJ47 @PopTelecom Here. Cool downπππ https://t.co/aw7lJpibvp
Anthea πΌπ·π¬π§ @AntheaJ47
Reported 2021-03-12 11:10:34
@Ray_BlueThunder @PopTelecom I'm still bloody fuming π€£ I'm trying to calm myself down π
Alisoneldridge @alisoneldridge π¬π§ @AlisonEldridge
Reported 2021-03-12 11:01:58
Eh, @PopTelecom is this how you really treat your customers? Shame on you π‘
Mike Gallagher π¬π§ @MikeOGallagher
Reported 2021-03-12 10:49:42
@AntheaJ47 @PopTelecom I would have too. I've never had it happen. Generally you're renting the kit, so I'd expect then to fix/replace it anyway.
Julie Smith @juliesmith472
Reported 2021-03-12 10:46:02
@AntheaJ47 @PopTelecom When we had problem with bt I admit it took nearly a month for them to fix it but their staff were wonderful trying to get us back up and running I never once felt disrespected by them. They also gave us discount for the time we weren't able to use our phone.
Mike Gallagher π¬π§ @MikeOGallagher
Reported 2021-03-12 10:40:02
@AntheaJ47 @PopTelecom I'd have to question any provider which tries to flog you monthly insurance against its own kit/service going down π²
Hope you get it sorted out soon https://t.co/fA48SaZVHN
Marcus Tozer @marcus_tozer
Reported 2021-03-12 10:37:49
@AntheaJ47 @PopTelecom I use Zen internet. I would recommend them highly. You can get through to their tech support and speak to them no problem. I have always found them polite and very helpful. And a UK company. They were originally recommended to me by my Cad software supplier.
Anthea πΌπ·π¬π§ @AntheaJ47
Reported 2021-03-12 10:23:19
Never use @PopTelecom as an internet provider.
Their Tech Services Dept's just put the phone down on me.
I didn't shout/swear. Merely very ***ertive due to having no internet for over 2 days now.
2 days of being fobbed off & now I've got to wait for an Engineer.
I'm fuming!π€¬