Reported 2022-05-24 09:03:57
@FraserKeegan Hi Fraser, are you still needing help with your connection problem? If so, can you please send me a DM with your account username? -Tony Plusnet Sheffield https://t.co/QtPgEUs2qQ
Reported 2022-05-24 08:08:58
@Plusnet Thankyou. Appreciated and everything crossed the engineer can fix today.
amy flynn. @amyflynnnnnnnn
Reported 2022-05-23 18:02:04
@Plusnet Internet has gone down (orange light on router) and having tried all troubleshooting outlined on your website it still doesn’t work. Any other suggestions on how to fix this ASAP?
Reported 2022-05-23 09:24:32
@Plusnet My mother and I have both lost our service in the Hyde, Manchester area. Is there a issue with service at the moment ?
Reported 2022-05-23 09:12:13
@rough_justice76 Hi Jason, I'm just checking in to see if you're still needing help with your connection issue.
If you're still having problems, can you please send me a DM with your account username so I can look into this for you? -Tony Plusnet Sheffield
Reported 2022-05-23 06:59:18
@boiler122 Hi Bryan! Your bills have to be taken a month in advance and the cycle continues as normal until your account closes in case anything changes. If you've left partway through a month, we issue a refund for any overpayment when the account closes. 🙂 - Cal, Plusnet Leeds
Reported 2022-05-23 06:28:28
@Plusnet Really hoping the issue will be fixed by tomorrow as hoped. Nothing yet. Struggling as can't WFH, manage care needs for family, do online for shopping, access hospital appointment info.....😔
Pʜɪʟ Pɪɴᴅᴇʀ 🇺🇦 @PinderPhil
Reported 2022-05-23 05:09:54
Once again @Plusnet blame @bt_uk for business line install, even though all same company!
A monopoly that should be broken up!
Reported 2022-05-22 17:09:27
Any one else have problems with #plusnet ?
Signal wifi poor ?
Hope they fix it
Duncan Hothersall🌹 @dhothersall
Reported 2022-05-22 15:16:21
Modern life is actually quite good #244:
Discovered a fault on the landline and discovered that I now only have to text a bot with my phone number and it initiated some tests, diagnosed the fault and ***igned an engineer to fix it. Clever stuff, @Plusnet.
Reported 2022-05-22 11:15:41
Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩
Mr. PEC-Tacular®️ @MrPEC_Tacular
Reported 2022-05-22 08:07:24
THIS MORNING 9/8c all across the US AND CANADA...
See THEE BEST Wrestling Brand...
On THE BEST, WORLD-RENOWNED CABLE TV NETWORK...
OVW on @GamePlusNetwork!
TODAY, THE WORD IS CHAOS!
To find your cable system, scroll down here and select US or CANADA:
Reported 2022-05-22 04:17:17
. @Plusnet OVERNIGHT my rDNS for my static IP has been deleted and is lost to all DNS servers. I am talking about my default <username>.plus.com address, which has been in place for years, which is really odd. Why has the rDNS entry for my fixed IP changed? (known issue?)
Firoz Khan 😊 @firozkhanuk1214
Reported 2022-05-22 03:41:18
🔻 What's down right now?
From https://t.co/3f8XxAH4UR. If you have any issues with something please report it by repling to this tweet.
Reported 2022-05-22 03:10:58
@Plusnet any issues in WN8? Download has dropped to just above 1 over the past few days. Nothing seems to fix the issue. It’s painfully slow and well below what I’m paying for. Any help appreciated!
Dunderi 88 @Dunderi88
Reported 2022-05-21 17:12:08
@Plusnet Broadband has been down for almost 2 days now in North Greenwich, London, SE100BA. Get your s***t together please.
scotty quo @scottyquo
Reported 2022-05-21 16:05:53
There customer service is shockingly disappointing there always sorry sorry for this sorry for that it’s bull**** worst people ever it’s retrobates that work for these robbers steal your money 13,years I’ve been with plusnet brought lots of customers to them and treated like crap
Chris Colton @ChrisColton3
Reported 2022-05-21 06:53:54
My broadband went down for a couple of days about a year back. I was in tatters in here...😂 Going Cold Turkey from Plusnet nearly done me...afterwards I was appalled at being such a big tart, and had a word with myself over it...😂
Tim Barnes @ohtimothybarnes
Reported 2022-05-20 16:23:43
@Plusnet Your Safeguard DNS servers are unreachable/down.
Will Harris @ChipsyYCFC
Reported 2022-05-20 13:14:27
@DanHerd @FilmsCharlie Do you get Plusnet where you are? We have them and ours is lovely quick, albeit we both WFH much of the time so I sprung for hardwired points around the house. But the down the line delivery from them has been good and the prices are the right side of competitive
🇺🇦GRUMPY OLD GIT Order of the Gimlet Eye @martinives
Reported 2022-05-20 13:01:26
We have #B4RN, so pleased!
Have an issue with getting Gigabit upstairs, after some fault finding, the issue with a CAT5e cable in the living room, continuity is good but can't do Gigabit. New cable ordered.
Have cancelled #PlusNet
Queen Faff @lclareuk
Reported 2022-05-20 12:12:44
Dear @Plusnet may I ask when the compensation kicks in for my broadband being down since 10am this morning? You've ack'd it's an area outage GU14, ..I'm back at work Monday and need that service. Many thanks.
Fraser Keegan @FraserKeegan
Reported 2022-05-20 04:46:35
@Plusnet Is there anybody I can speak to regarding an ongoing broadband issue? Engineer unfortunately unable to solve the problem this morning, appears to be an issue with the router/settings.
Matt Fleming @MatthewHenry
Reported 2022-05-20 03:10:03
It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband
Reported 2022-05-19 18:38:19
@SMARTYMobileUK @WhichUK Your service & value are 100% spot on.
I've set my dad up on your network for his home broadband and he is very impressed.
He's getting 40mb down, 20mb up and a £12 per month saving on what he was paying for a poor service from Plusnet.
So I'd just like to say thank you.
Reported 2022-05-19 12:34:57
@Plusnet Thankyou. Appreciated. Confirmed phone line and therefore broadband remains down today. Everything crossed they can fix it soon 🤞
Uncle Establishment @Alteredgeist
Reported 2022-05-19 11:18:56
@Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.
Chris Meaney @chrismeaney
Reported 2022-05-19 10:01:39
Dangle Bet Celly powered by @FTNBets @GamePlusNetwork presented by @PointsBetCanada is LIVE!
@JoMaddenSports joins @TheEricYoung and myself to break down Round 2 of the #StanleyCup Playoffs.
NHL Picks, Props & Best Bets!
Lee Genier @LeeGenier
Reported 2022-05-19 09:25:28
Big show today as @NHLFlames great Lanny Macdonald joins the @RodPedersenShow @rodpedersen to break down the wild #flames win last night on @GamePlusNetwork 10AM MST https://t.co/JHfF9Ey1dM
Reported 2022-05-19 06:37:35
@DoctorLunge Hi there Mark, I hope you're doing OK and I'm really sorry about the issue, I'll look into that for you, could you get back to me on a DM with your username please? - Adam - Plusnet Sheffield
darren smart @darrentheviking
Reported 2022-05-19 00:16:02
Dear @plusnet please can you explain why I & many others have been without service for 3 days now? Please can you outline what you are doing to fix the issue & the timeline for that. I have only been a customer with you for 3 months & am surprised at the lack of customer care
Reported 2022-05-18 20:36:30
@MrPEC_Tacular @eleanorsaxon0 @ovwrestling @FiteTV @KySportsRadio @TheRealAlSnow @RunWithCraig @CBSBigBrother @CBS @GamePlusNetwork @ItsNxtLevel @actionchanneltv @ytanetwork @MuscleTech @FILMVOLT1 Sit down and watch an OVW episode and you'll agree with Mr. PEC-Tacular.
Sega Mania Magazine @ManiaSega
Reported 2022-05-18 18:51:40
@dvdmike Oh dear god no…Plusnet to Talk Talk, that’s like throwing yourself down the stairs after someone’s just broken your legs. They are currently giving my dad **** chasing him to pay an 8yr old bill belonging to my grandad just cos they have the same name!
Kes Grant 💙🇺🇦 @revkes
Reported 2022-05-18 16:19:24
@Plusnet Thanks Sammy for sorting my problem. I was incredibly frustrated by my failed attempts to sort things. You were a breath of fresh air. Thank you for all you did. You are a real credit to Plusnet as you went above & beyond the call of duty. We’re sticking with Plusnet 👍🏼
Yevgen Matusevych @Yevgen_M
Reported 2022-05-18 14:43:19
@Plusnet Hi, in my recent two trips to the EU I had problems with roaming, seems to be a known issue, please help. I sent you a PM with more details. Thanks!
Reported 2022-05-18 12:33:38
@Williel19708762 I can also see a fault was raised earlier today, which our suppliers have deemed as now resolved. Your connection also appears to have settled down, how are things looking from your end? -Tony Plusnet Sheffield
Reported 2022-05-18 11:30:50
@trashgxrl Hi Cait. I'm very sorry that your broadband is down and for the delay in getting back to you on here. Please send me your account username over on a direct message and I'll look in to this.
Plusnet Leeds 🌞 https://t.co/QtPgEUs2qQ
Tony H @The_Morningstar
Reported 2022-05-18 11:20:14
@Plusnet do you actually know what is causing the Internet outage in the Furness area? No-one is explaining what the cause is.
Vince 🇬🇧 @Virtual_Vince
Reported 2022-05-18 11:12:27
@Plusnet It’s working again now, but I had no mobile service for pretty much the whole day yesterday. I spent ages changing settings on my phone because I didn’t realise it was a network issue.
Reported 2022-05-18 11:03:47
@Virtual_Vince Thank you for confirming that. I'm sorry that it's not showing on our service checker and that you are unable to register for updates with EE. It's good to hear that EE are aware of the problem - hopefully everything will be working soon.
Plusnet Leeds 🌞
Reported 2022-05-18 10:50:29
@Plusnet there's been an outage in Furness area since Tuesday, no broadband. How would I go about getting compensation for a service that I can't access?
Vince 🇬🇧 @Virtual_Vince
Reported 2022-05-18 10:37:02
@Plusnet Thanks for getting back to me. I checked Plusnet’s service status and it said everything was fine. EE service status said there was an issue and expected it to be resolved in 16 at the time of checking, but couldn’t register for updates as my number isn’t an EE number.
Reported 2022-05-18 09:17:30
@Plusnet It's ok. Your automated system said its related to a local area issue. It said i probably wont get internet back until tomorrow. (this is in ***bria)
Joanna Ⓥ @PhoenixJo2010
Reported 2022-05-18 09:12:39
@Plusnet I know the problem - I’ve just discovered your PlusnetHelp account is now defunct and I’d sent my DMs there. Thanks for getting back to me, I’ve DMd you via your link. 👍 🤓
Claythorpe Watermill @ClaythorpeMill
Reported 2022-05-18 07:09:58
@Plusnet Thanks- DM sent. Can’t access account info as broadband is down.
Reported 2022-05-18 06:53:18
@ClaythorpeMill Hi there, I'm really sorry about the issue with your connection, we'll need to chase that up for you so please feel free to send us a DM along with your username and I'll pick that up for you. - Adam - Plusnet Sheffield
Tony H @The_Morningstar
Reported 2022-05-18 05:45:17
Dear @Plusnet the internet has gone down again in Barrow-in-Furness. Any idea when we will get it back? Nobody is talking to us up here.
Reported 2022-05-17 16:55:16
@Plusnet no broadband since early hours of this morning, i am aware of outages in my area but wondering if i can get a timeline of when this issue will be fixed?
Reported 2022-05-17 16:35:54
@Plusnet Mobile reception down all day in Holmfirth today - neither motorola or Iphone can make calls - why?
Reported 2022-05-17 16:15:48
Ffs @plusnet down in the evening again. Missing the football again.