Is Matalan down right now?
(latest update July 28, 2021)
Matalan is a British fashion and homeware retailer. Is it up or down? Is it down for me? Check the status or Report your issues below!
Advertisement - Continue Reading Below
Matalan Problem Reports
No problems detected with Matalan
0
Reports
last 20 minutes
Problems in the last 24 hours
Show Social Media Reports
Matalan Latest Reports
Scroll down
Sacha @XsashkieX
Reported 2021-07-27 08:45:18
@Colchesterviews Apparently crash near the police station too and near matalan
Roger the Saurus @SaurusRoger
Reported 2021-07-26 13:49:33
@Matalan You have an issue with your website. Don't know if you're aware.
Leanne Relf @leannerelf
Reported 2021-07-24 05:18:46
@Matalan No! It’s been weeks since she ordered it so there is a problem. Please can you check it!
Louise @bellescharms
Reported 2021-07-23 07:27:47
@Matalan another day and yet no update on where my order is that was placed on the 13th July @Hermesparcels saying not a problem with them 🤦🏼♀️ customer service utter rubbish
Melanie Esner @melanie_esner
Reported 2021-07-23 07:04:12
@matalan please follow me so I can dm you re a delivery issue
emma @_emmajr
Reported 2021-07-22 03:30:46
@Matalan ****o, ordered an item in April that has already broken. Can you help?
Sandra Alden-Smith @AldenSmith17
Reported 2021-07-20 15:33:46
@Matalan ordered online yesterday before 4pm paid £5.95 next day delivery email confirmed delivery due today did not come & tracking number don’t work with Hermes and your cust serv promised to chase and email me by 6pm didn’t happen either !!!! Very let down !!
Sarah @socks458493
Reported 2021-07-20 05:03:13
@Matalan Hi I do not have an order number. My email address is scottsarah17@outlook.com, my address is 149 Belfast Road, Bangor, Co.Down, BT20 3PP. Name is Sarah McCready. I did try and purchase two pairs of the Gracie jeans in a size20 but the payment on your website just went blank.
Jonny Currie @scrabopower
Reported 2021-07-19 15:01:54
@AmandaLouGray @C_Fitz_ When Lisa was working in Matalan here after having our twins a manager from Scotland complained about NI staff not being flexible enough saying you have your 30 hours childcare so what's the problem. Terrible that NI has no parity on this.
Bryn V Jones @SonOfSnowdonia
Reported 2021-07-19 12:11:07
Been in Marstons pub, Matalan and Charlie's Shrewsbury today. All staff masked, customers too.
Long haul in prospect.
What was it A E Houseman said, "strong in the arm and t...
Ad🔻🏳️⚧️ @MadamLeaks
Reported 2021-07-19 10:30:25
Saw a baby wearing a mask down the Matalan this morning. ****ing dafty. Punched him right out the pram. Get it up ye! #FreedomDay
Ad🔻🏳️⚧️ @MadamLeaks
Reported 2021-07-19 10:29:43
Saw a baby wearing a mask down the Matalan this morning. ****ing lefties. Punched him right out the pram. Freedom Day!
Patrick ☘️ @Patrickkeltron
Reported 2021-07-19 09:16:17
@_markgallagher @Anmatalanga Them comments are not on in any form. But u will always have fools. I still think lewis was at fault for the crash do.
Gav @afgavinstan
Reported 2021-07-19 07:14:50
@urieguy There's a BK opening next to the Matalan just down from my work. Praise the lord. **** that EK yin, car park is a monstrosity.
Mr R @fancypants018
Reported 2021-07-17 10:47:07
@Matalan just opened our parcel collected from store and the biggest frame in the middle is already broken. Need this replacing but could do without going back over to a store again? https://t.co/6mQc6OCLUu
Farzad Farokhi @Farzad_Farokhi
Reported 2021-07-16 20:15:59
@Jmatalanglois @TheChipLaCorte @AdamMRagab @CStanley_711 @MarqRodgers @IHXNortheast @theeastregion @MrsBogier Thank you all for making it down to Charlotte!
Farzad Farokhi @Farzad_Farokhi
Reported 2021-07-16 20:10:41
@Jmatalanglois @TheChipLaCorte @AdamMRagab @CStanley_711 @MarqRodgers @IHXNortheast @theeastregion @MrsBogier Thank you all for making down to Charlotte!
han @hanmayy
Reported 2021-07-15 10:04:40
@Matalan No problem. I have done.
Suz Mac @suzysuzmcc
Reported 2021-07-15 08:34:17
@Matalan one of the two trays I ordered is completely broken (terrible packaging…) how do I sort a replacement please? https://t.co/NHE6pYGqBk
Lou @louthepoo
Reported 2021-07-14 17:26:02
@caro3171 @Matalan @shoptweets_uk You’ve waited longer than us but it’s a common theme with so many people, Matalan have let down so many customers that won’t return! We’ve had half a dozen DMs asking for info to sort it out and nothing has been done in 4 months! Its disgraceful and unacceptable
Rachel @rachel_leahh
Reported 2021-07-14 05:07:19
@jodieworld @ParentPing Yep friends have been told to get clothes haha! Problem is our baby has a high chance of having severe eczema, so having to buy everything new just in case! As soon as we know if he does or doesn’t, second hand is the way! And yep matalan has become my go to haha
bitchcraft 𓆏🌿 @mermaidbl00d
Reported 2021-07-13 09:21:06
@Matalan hi. two of my orders arrived broken, who do i contact for help and to share photos please? there is no dm option available
The Core Leeds @TheCoreLeeds
Reported 2021-07-13 09:04:10
🎆 MATALAN SALE 🎆
Head down to Matalan for their up to 50% off sale in store now!
#Matalan #Sale #Matalansale #thecoreleeds #loveleeds #iloveleeds #leedscity https://t.co/RJwbyyuuRh
Jon @phoneaccount125
Reported 2021-07-12 13:09:14
@Matalan hi I have a issue with my order can you DM me please
Super Mario @mt4awb
Reported 2021-07-11 11:39:04
@bannedaccount You must. It’s superb. Imagine a warm Stoke on Trent. Strolling down the high street surrounded by tapas bars and Superdrug, Timpsons, Matalan…sublime
Ev 💙 @evelynrooney5
Reported 2021-07-11 07:36:35
Lovely messages today. Thanks to all! Age & Size shouldn't be issue but it's true you don't see people like me in fashion? Matalan fabulous 'Papaya" sixes got up to 28/32 people advertising are young yet I see all ages buying! More diversity please "I'm Free"@Matalan https://t.co/bbaCobwrOg
Claire Anne T @ClaireT76186098
Reported 2021-07-11 07:22:10
@evelynrooney5 @Matalan @thismorning @PlatinumMagUK Age and or size should not be an issue. It has taken a lot of courage on my part to post pictures of me. https://t.co/2kOgpMj7PW
Jules @astrobabble
Reported 2021-07-10 13:02:46
@Matalan absolutely disgraceful packaging and delivery of my order. Four candle lanterns despatched in a plastic bag (!) and all four have arrived broken. How on earth did you think these were going to arrive intact? Very very poor service 😕
Dawn Spencer @DawnSpencer1
Reported 2021-07-10 08:25:07
@Matalan very poor customer service item received broken spoke to two different people on customer service number who both lied!! Then hung up!!!’
Cat 🌸🦋🌸 @mummylion_36
Reported 2021-07-08 17:31:43
@missy_131 Im in Scotland, only have a small Local store and never been asked. Lidl ok and Morrisons. Was in M&S, TK, Boots, Superdrug, Matalan today and nobody asked. The buses have took all signage down too.
Harriet Knight @HattieKnight
Reported 2021-07-08 12:07:22
@Matalan just recieved broken item. (maybe stop using @Hermesparcels coz they're the worst!) Lady I spoke to on the phone said the only thing she could do was refund me and then I re-order which is fine, but do I really have to pay the £4 delivery again? Doesn't seem fair! https://t.co/v0nxYElyni
Emi 🐀🐁 @Emi_ology
Reported 2021-07-08 05:01:10
@Matalan I’m trying to place an order but it’s coming up with ‘post code returning no results’ even when entering address manually, it is a relatively new address but we’ve been able to have other places deliver with no problem. I’m not sure what to do, could you help? 😅 https://t.co/H4lBaPQrCN
WelcoMe @WelcoMe_CS
Reported 2021-07-08 03:47:41
@DianeJC59 @saheaton Thanks for tagging us Sam. For Matalan the offer of money means “case closed” but this doesn’t address the issue of discrimination which can and will happen again. With more people calling for https://t.co/Nh0FXTAHSZ we WILL finally empower disabled people. #Access4All
Sam @manfrommarss
Reported 2021-07-06 09:56:24
@Matalan The fact that the Wythenshawe branch manager stood by & condoned this behaviour is absolutely shocking. Please share your training on customer service & equalities. Her response was to threaten us saying she was taking down our car reg although we had broken no law. Her staff had
Jem @JE_M_
Reported 2021-07-05 16:39:42
@Matalan Hi! I bought my mum into store weekend before last. Staff put us on a self check out. As my mum paid the system shut down and they put us on a different self checkout. I’ve just been to see her and seen she was charged both times. What can I do?
kayleigh Pinchen @KayleighPinchen
Reported 2021-07-05 11:16:50
@Matalan how long does you customer service take to reply to an email? Chasing an issue where Hermes have our order but say they can’t deliver!
Tim Mobbs @sirmobbsalot
Reported 2021-07-04 07:18:32
@WMTeachNetwork Knelt down to tie a child's shoelace. Trousers ripped completely along crotch and back seam. Had to crab walk to the office then nip to Matalan for replacements. (Everyone saw as it was my breAk duty)
Victoria Wallace @victoriautmt
Reported 2021-07-03 06:33:43
Occasionally sartorially challenged husband thrilled by his new jacket, a fiver from Matalan. Thinks the only problem is the hood. Send help. https://t.co/mdHWNb0jWB
Simmer A @Daythehut
Reported 2021-07-03 04:19:53
@SimFin2 Yea and finnish would have "matalan taitotason työ" but just like german version, it doesn't really match because it's "low skill level work" rather than "unskilled work" and if you attempt direct translation, grammar isn't the only issue but also meaning goes incomprehensible.
RAM Francis 🏏🇬🇧 ☕ @ramfrancisuk
Reported 2021-07-03 03:05:42
I can see the problem with Gap - It is TOO expensive for what it is - Primark, Matalan and the Supermarkets do the same for less
Sam & 🦮 Annie @saheaton
Reported 2021-07-02 06:52:20
Quite appalled by the service at the local Dewsbury Matalan today. Situations like this could be avoided if more companies implemented @WelcoMe_CS and understood the benefit of the #PurplePound @Matalan
Sam & 🦮 Annie @saheaton
Reported 2021-07-02 06:48:37
@Matalan very disappointed by the shopping experience in your Dewsbury store this morning. Is there a contact number in which I can speak to someone regarding this issue. #PurplePound
Pamela🤐 @AnonPamela
Reported 2021-07-01 11:59:07
@maryannemccorma @Matalan They told me that they have to get the shop to agree to refund before customer service and issue refund omg
gerryq photos @gerryq65
Reported 2021-06-30 18:53:20
@MaryLHB @cal_ann I'd had an interviewer with same tie as me, he spoke for more than 5 minutes about M&S, topman, matalan, slaters, and even primark about ties being over priced because there was so little material in them. (I'd seen the upside down warehouse by then and decided it wasn't for me)
RubyLou @RubyLouu_
Reported 2021-06-30 18:28:56
@Matalan I doubt they will do much as I don't have my receipt and I already fixed the button issue.
Amanda Robertson @Amandar260972
Reported 2021-06-30 14:09:55
@Matalan Wouldn't refund or issue gift card when I attempted a return, was told exchange for same item. Emailed customer services and still no response. Keep your fresh summer look
🏎 @f1clare
Reported 2021-06-30 13:50:06
@Matalan Hi, I received my delivery today broken😔How do I get a refund or a replacement? https://t.co/0RXLqiPnKi
patricia @patriciahoulis1
Reported 2021-06-29 12:18:07
@Matalan Thank you Matalan for resolving the earlier issue with incorrect item -great service
Tracey Cronie @CronieTracey
Reported 2021-06-29 10:42:04
@Matalan
I have finally had the issue resolved, thank you to the CEO Office.
Tracey Cronie @CronieTracey
Reported 2021-06-29 07:11:51
@Matalan are you any further in getting this issue resolved
Show Matalan Comments
Matalan Comments
Advertisement - Continue Reading Below