Is Matalan down right now?
(latest update February 07, 2023)
Matalan is a British fashion and homeware retailer. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Matalan Problem Reports
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Matalan Latest Reports
Reported 2023-02-05 15:31:10
D****rs' February issue features the likes of @Crocs, @Primark and @Matalan, as well as features covering topics such as carbon offsetting. Become a subscriber to read the issue: https://t.co/6VnH4jOdw6 #digitaledition #crocs #womenswear #retailnews #fashionnews https://t.co/L0nbKBI2oC
Karen Cottam @karencottam1
Reported 2023-02-05 11:13:49
@kategarraway Ha ha same Kate!..😂 we had one back in the late 70s/80s in our restaurant..xx The local Matalan store brought one out when their card machines went down a few months back!..lol
Vicky Sharp @vickysharp1
Reported 2023-02-04 04:11:11
Not sure what is going on with @Matalan but I ordered a parcel before Christmas that didn't even leave the warehouse. Ordered another last week and that has also gone missing. What is going on, anyone else had this issue?
graham palmer @palmdog83
Reported 2023-02-03 17:13:58
As if @GNev2 looks like he got dressed down @Matalan before the football tonight @SkyFootball 🤣🤣 #CheFul
Reported 2023-02-03 06:46:37
@Matalan ****o I have an issue with my order. Firstly an item in my order arrived damaged and my order arrived in 3 separate parcels meaning it's going to cost me £8.97 to return them. I don't think its fair for me to pay £8.97 considering I received a damaged item. its not right
Je suis une Lame @AdrianRicard66
Reported 2023-02-01 08:52:18
@GCP1989 @RobDorsettSky Quite right rejecting the Matalan scousers, the poor relations, the championship bound if they don’t get their fingers out their ***es bin dippers… why would any agent want to send a player there… didn’t half of Europe turn them down this period…
Wheelpower 🚶🚲 🚌 🚄 @shecyclesnbi
Reported 2023-01-29 15:37:28
@EngMatalanga @DavidNdii He doesn't care. He doesn't have to use either. Last Monday a pillion p***enger died after motorcycle crashed and she was run over by the car behind them along Aboretum Drive... Magadi Rd.: Minor boda boda crash left pillion p***enger with sprained/fractured ankle...
Jessica Hayes @JessicaHayes009
Reported 2023-01-29 03:35:03
@Matalan Socks. That would be quite useful actually. I'm down for that if you're offering 😃
Napier Bones @NapierBones
Reported 2023-01-28 08:05:33
Just advised some Spurs lads about pubs in Preston. Didn't know they had Matalan down there.
Reported 2023-01-27 10:47:51
@Fer51917412Dawn Hi Dawn, I am extremely sorry about your recent experience in our branch. Please accept my apologies for any inconvenience caused. The best course of action would be to contact our Complaints department via email at 'email@example.com' so they can escalate the issue further.
Reported 2023-01-27 06:13:24
@****YCA28 Hi, I am very sorry to hear about your recent experience in our branch. Please be advised that you can contact our complaints department via email at ''firstname.lastname@example.org'' so they can escalate the issue further.
Bex ☀️ @beccahoneyb
Reported 2023-01-26 06:39:08
@Matalan hi I received some gl*** jars from you and one has arrived broken, can I arrange a replacement? https://t.co/yTxOh5qCwm
Tamsin Wood 🐶🐁🐆 @Tami_A
Reported 2023-01-26 05:36:33
@PeopleO*** I had the same issue with jeans from Matalan. Size 12 would even go halfway up my thighs!
Alex ₊‧°𐐪♡𐑂°‧₊ @plumpkin_comics
Reported 2023-01-24 17:14:20
@MatalanMellark Deathstroke, hands down
Paul Corscadden @paulcorscadden
Reported 2023-01-24 06:11:58
@Matalan when are you going to repair heating in Northwich branch. Broken for 2 months now and freezing in-store. Poor customer experience and terrible for your staff working there.
Count Dankula @CountDankulaTV
Reported 2023-01-22 11:45:58
And I still buy most of my clothes from Matalan and me and my wife's idea of a night out is having dinner in S****s. If its not broke don't fix it.
Paul Corscadden @paulcorscadden
Reported 2023-01-22 09:30:52
@Matalan , isn't it about time you sorted the store heating in Northwich. Broken for 2 months. Poor customer experience, awful 4 employees
Reported 2023-01-21 04:21:52
@stardy_3 Hi Stephanie, thank you for contacting us about the quality issue, if you would like to DM us with your recent order details we will look into this for you. Thanks Matalan.
Reported 2023-01-20 09:25:01
@AmberHorth Hi Amber, I am very sorry to hear that. Please be advised that you can contact our Complaints department via email at 'email@example.com' so they can escalate the issue further.
Reported 2023-01-20 08:15:51
@Matalan whoever decided to put buttons on clothes for babies on the back of their neck is an idiot or has never dressed a baby! I cut this f**ker off mid ****armi clean up! Not to mention when they’re laid down I doubt it’s comfy! https://t.co/v6bnESp7P4
Julia S @julesjam3
Reported 2023-01-19 14:43:01
@Matalan hi is your website down just can’t login says invalid url ? Reset pw etc but doesn’t help
Reported 2023-01-19 08:23:52
@Matalan Really disappointed, missing item and broken items in my order 😩😩 https://t.co/wTIPuY0FSg
Matalan Middle East @matalanme
Reported 2023-01-19 05:56:08
Gym sessions dress-down days lounging you name it - a comfy hoodie is a must https://t.co/DUQyWmBkav #Matalanme #Womens #Hoodie https://t.co/t9byN31TxU
Reported 2023-01-18 17:28:54
@Matalan Thank you. However, this is an issue for your senior management team, not customer service. Other than a potential breach of HASAWA (1974), PPE regs (2022) & RIDDOR (2013) - matalan faces an embarr***ing & costly sequence of court appearances pre & post sale. 6 days now.
Reported 2023-01-18 11:38:38
@PoemsFaRunaway @ahmedhankir I hear & believe you . I was in similar kind of situation but in London . One day I happily popped in to Matalan store near our house . I had this sudden episode of full on crying with tears . I sat and hid between 2 racks of clothes and had a good cry until I calmed down .
Reported 2023-01-17 17:09:53
@Matalan hi please can I get help with a broken item?
James Andrews @JamesAndrews879
Reported 2023-01-17 10:11:16
Firstly with @matalan the fitting room was all the way across the store from the men's section, and as someone with a mobility issue, going back and forward was hard enough. Then there was only one actual til open with a queue and a self service card only
Lisa Lavin @LisaLavin8
Reported 2023-01-17 05:51:24
@lpoolcouncil I gave up after an hour and came home. An hour to get onto Picton Road, down rathbone, through the tech park where I gave up and turned back onto Picton at the Matalan and came home. Absolute shambles out there and dangerous.
Reported 2023-01-16 17:20:23
@D****rs @Matalan About the 3rd occasion you've used that image, each time upside down, in recent times?
Reported 2023-01-15 12:22:20
@andybfaedundee @DundeeCulture Hopefully the regeneration will fix much of that over the next decade or so but posting a long-exposure, night-time photo of a TK-Maxx, a Matalan and a dual-carriageway then accusing people of being trolls for pointing it out isn't very good-faith.
Matt Skitt @BigMatt1174
Reported 2023-01-15 04:49:37
@Matalan Really poor experience with a click and collect order not being delivered. Then in store not helping with potential new purchase to help a let down customer. CS not great! Sale lost! Mustn’t need the sales!!
Reported 2023-01-15 03:51:06
Hey @Matalan, why you being so ****? Your Customer Service Team are something else, not able to resolve an issue that's been ongoing for the past two months...
Bob Smith @BobSmit40728398
Reported 2023-01-14 06:21:00
@Matalan have lost my delivery again!! Don’t really know why I bother! Please contact me and let me know how you are going to resolve my issue!
Reported 2023-01-14 05:29:06
If only Hema didn't close down in the UK because they sell a lot of good essentials here, Matalan can't compare 🤷
Jodi Stanford-Turner @minx4561
Reported 2023-01-14 04:14:50
@Matalan another delivery gone missing by evri. Change your courier. Been missing over a week. I have to call u to fix problem. Missed out on sales and items gutted. Customer services have no solution other than it happens
Debs Scriv 😘 @DebbieScrivene1
Reported 2023-01-12 03:29:19
@Matalan love your shop sadly your staff at your Corby store let you down ☹️
Jussie 💙💛🌻 @JV2theP
Reported 2023-01-11 11:51:01
@Janeopot @Matalan My last two were ace… the one over the last year is absolutely horrendous… wouldn’t deliver to my 2nd floor flat when I broke my leg and couldn’t get down to the ground floor to get the deliveries 🙄
Chloé~Marie WD @ChloeWD38
Reported 2023-01-11 10:30:01
@Tesco I don’t order online generally however I did for Christmas, late November. Matalan and JD used Evri - no problem at all with delivery. I have heard terrible stories but personally, not a problem.
✨️💙🐺Sparkle Wolf🐺💙✨️ @FatButFuckable
Reported 2023-01-10 15:08:00
@14Misssx Matalan sale online 👀 think they were down to maybe £5 bra and £3 knickers? Something like that 😍
Louise atkinson @grungegirl1984
Reported 2023-01-10 03:40:55
@Rhiakara @Matalan Hi I have just had the same issue and if evri have had your item for 7 days then you need to contact the seller. I contacted John Lewis last night and they are resending mine next day delivery with dpd this time! Hope this helps x
Reported 2023-01-07 10:38:45
@Matalan I have been waiting for a refund for over 3 months and I am very unhappy with your poor service and lack of response. Can you issue my refund and explain why my refund is taking so long?
Emma Riddell @wwwgraceriddell
Reported 2023-01-06 16:36:05
@Matalan I’ve been emailing regarding an issue I have with my order that is faulty and getting no response, could you please advise how best to contact you please so I can discuss my options.
James O'Malley @Psythor
Reported 2023-01-06 11:41:21
Oh thank god, imagine how terrible it would be for a largely vacant shopping centre to be turned into flats for people to live in. Heaven forfend the closed down Lidl or Matalan be turned into something useful. https://t.co/r6FYPpuIvL https://t.co/0RJJAeBQhT
lucinda knowles @123lucky
Reported 2023-01-05 16:54:15
@MatalanCS how can you refuse a replacement/refund on a damaged item, when you was contacted with the concern/problem within the 14days policy, with email proof???
Reported 2023-01-05 07:28:39
Co-driver: “What time does this crash finish? I need to get to Matalan before it closes..”
Reported 2023-01-05 06:56:27
@TheSinanKose I’ve been down the road of cheap raincoats and they are just crap - either not sufficiently waterproof, or so unbreathable you might as well be letting the rain in because you’re swimming in condensation, like a stillsuit from Matalan
Hemant Sajjan @Hemant__Sajjan
Reported 2023-01-04 06:09:42
@i_m_prapti Kissing brother/sister out of affection is nothing wrong, until it doesn't romantic touch to it (Iska matalan ye nahi liplock dene shur kardo). But doing it for publicity is issue.
Matalan Middle East @matalanme
Reported 2023-01-04 05:00:07
Cosying up doesn't have to mean dressing down. A piece that combines style and snuggly softness , this Et Vous cardigan is cut to an effortlessly elegant longline length from a super soft knit. https://t.co/TWrw46VNmF #MatalanME #SpecialOffer #Promotion #Womens #Knitwear https://t.co/XcTDyQIYiP
Reported 2023-01-03 09:18:58
@matalanomartin The action is fine. It's a Squier from the early 2000s a gracious friend handed down to me (so it was set up for her to learn on.) I've restrung it but it could probably use a truss rod adjustment-- I'm trying to learn to do most of that work myself, actually.
Rachel Allen @iamrachelallen
Reported 2023-01-03 04:24:58
@Matalan I have been emailing customer service since 7th December and my issue is still not resolved! My last email from 19th December has still not been replied to. I am shocked at how bad your level of service is
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