Is Manx Telecom currently down? Live Status and Outage Reports

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Andy K @Knealer

Reported 2021-10-15 15:34:17

@manxtelecom Hi all Just received my phone bill I have paid the last 2months no problem at £31.62 …. Why is my phone bill higher now ???

Ellespeller @ellespeller

Reported 2021-10-15 11:38:56

@manxtelecom might have a phone issue, still waiting for that promised call ☎️

HJWood @HJWood8

Reported 2021-10-09 20:09:53

@manxtelecom haven't had any Internet for the the last 3 hours in Anagh Coar area is there a problem?

Stéphanie Leclercq 🏡 #IOMHasGotThis @10davidstreet

Reported 2021-10-06 15:03:50

They are so crap…. @manxtelecom is so ****….not a peep about my seven day outage today. https://t.co/FBzbZjBVy3

Intelect @intelect_iom

Reported 2021-10-05 04:57:09

@manxtelecom Thank you for getting back to me, happy to report a really helpful, friendly engineer has been out and sorted the problem 👍🏻

Paul Healey @paulthealey77

Reported 2021-09-22 16:59:05

@nickcowell1 @IDrakeIOM @manxtelecom I had them call round for a ‘free’ fix in the summer. Unfortunately 11am was too early for Thomas to get up and let them in so they didn’t manage to fix it and charged me £25 in the process

EggStainedVest @EggStainedVest

Reported 2021-09-21 07:34:49

Thank goodness Manxnet @manxtelecom is down (again). I was really struggling to find anything to be apoplectic about today.

Joe Hughes @joeyconc

Reported 2021-09-06 17:13:08

@10davidstreet @breeshasdad @DonTravlos @ManxRadio @manxtelecom I don't know what factors drive the deployment strategy, but residential fibre provision is likely low margin and customers have high expectations. They want 100% of the speed all the time, and when the internet goes down.. my god.. it's worse than the water/heating being off! 😀

KevT Brown hidden disability made visible @merimaat

Reported 2021-08-28 13:39:24

@Susannah_IOM @manxtelecom Thanks Susannah, will take them down there during the week after the holidaybank

J W @squeakless14

Reported 2021-08-21 15:52:25

@Amadeus_IOM @manxtelecom It's bigger issue than salesperson can deal with now. The individuals have been grand, but nothing they've promised has been delivered. There's an ongoing chain of correspondence which has suddenly hit a wall. An ack of the ongoing issue is the least I wud expect. Ignored #fail

Jason @KingKebab_

Reported 2021-08-18 04:03:42

@blaneslattery @LancasterSkippy @Adammc432 @manxtelecom @IDrakeIOM had fiber for two years and not had one single issue with it.

Adam McCullough @Adammc432

Reported 2021-08-17 17:35:11

@blaneslattery @manxtelecom One of my mates has the same issue

James Corkhill @jlaa

Reported 2021-08-09 07:52:40

@manxtelecom just been on hold to 624624 for an hour and given up - is there a problem?

you’re gonna need a bigger boat. @DavidDidley

Reported 2021-07-28 14:09:55

@Camarda2 @manxtelecom The whole estate is struggling but nothing from them, fixed Colby and Maghold and not even a mention that Port Erin has even had a problem.

Camarda @Camarda2

Reported 2021-07-28 14:00:35

@DavidDidley @manxtelecom Obviously a Port Erin issue, but the lack off acknowledgement is **** poor pal.

Craig Cregeen @WonderboyIOM

Reported 2021-07-28 13:24:33

@ChiefScroot @manxtelecom Their communication is awful. This was going on in Port Erin since last night and we had zero response on here and we're on hold for an hour before we hung up, and yet they still haven't acknowledged the issue has affected Port Erin or responded to my tweet.

you’re gonna need a bigger boat. @DavidDidley

Reported 2021-07-28 08:15:32

As predicted @manxtelecom customer service as helpful as ever. But a new router if that doesn’t work we’ll send an engineer. But our telephone line has gone 🤦‍♂️ I’m not the best at this but isn’t that their problem?

Craig Cregeen @WonderboyIOM

Reported 2021-07-27 15:54:03

@manxtelecom I know your helpline is busy etc, but how about posting some information on all the phone lines that aren't working, and therefore broadband? Ours has been down most of the day and on hold for an hour, but your status is "fine"

you’re gonna need a bigger boat. @DavidDidley

Reported 2021-07-27 15:47:30

@manxtelecom living down Port Erin and my Telephone line has ****n after today’s lightning strike. What do we need to do please?

Lima Bean 🐻🥺 He/Him @Lima0212

Reported 2021-06-23 16:01:16

@manxtelecom Once again my Internet is down. Issue after bloody issue since I moved into this apartment and I can’t even ring anyone because your helpdesk is no longer open 24 hours. Joke.

Alex @CowellSteffan

Reported 2021-06-20 17:36:58

@manxtelecom is the WiFi down?

Mama Yates @keytoconfidence

Reported 2021-06-19 02:02:30

@daffydowndilly @manxtelecom @mtparishwalk Good luck! I meant to put my name down!😂next year for sure 🙈

Mama Yates @keytoconfidence

Reported 2021-06-19 02:02:27

@daffydowndilly @manxtelecom @mtparishwalk Good luck! I meant to put my name down!😂next year for sure 🙈

Deano @DeanoTurton

Reported 2021-06-08 17:02:11

Remember when iPhone 5 came out and you had to take your sim to Manx telecom to get cut down to fit it?

Alan @AlanOfMann

Reported 2021-06-08 04:45:05

@manxtelecom Why don't you just put people out of their misery and close manx net down? Plenty of other email providers people can sign up with.

manxspam @manxspam

Reported 2021-06-07 12:14:50

@manxtelecom Told you have a 48hr SLA. Hope I’m not waiting much longer as no emails since 28th May. It’s now an outage as far as my experience goes.

manxspam @manxspam

Reported 2021-06-07 12:11:17

@manxtelecom Hi. Called into today and tech bench couldn’t resolve. The second member staff alerted the first that you now have an issue where p***word resets’break it’. Unfortunately the first member of staff had attempted to change my p***word. I now have a case ID.

Steve Bridson @bridson_steve

Reported 2021-06-07 10:39:25

@manxtelecom is recent the email issue now fully resolved?

Martin Free @martin_free

Reported 2021-06-07 09:40:03

Grand views from Dow Crag of the Old Man of Coniston and back down the ridge. I just roamed onto Manx Telecom 😯 https://t.co/ZUs7DUIi4Y

manxspam @manxspam

Reported 2021-06-03 08:13:54

@manxtelecom @Arniep78Matt Surely it’s more an outage now as it’s nearly a week and support team haven’t been given an eta for completion. Yes it’s’free’ but it’s having a big impact now. Is there a realistic end date for service to resume?

NeilWatterson🇮🇲 @NeilWatterson

Reported 2021-06-01 06:09:11

@manxtelecom Any sign of the email issue getting sorted?

Rob @AgentoUK

Reported 2021-05-20 12:00:45

@manxtelecom I'm trying to resolve an issue (fault ref 4099005) but getting stonewalled by your support team. Want to speak to someone senior who will investigate before escalating to @Ofcom

Kevin the Hermit 🇹🇼🇺🇳🇮🇲🇭🇰🏴󠁧󠁢󠁷󠁬󠁳󠁿✝️ @KEVINMORT

Reported 2021-05-20 05:13:52

@MichaelJosem @manxtelecom My phone updated its operating system overnight and I'm wondering if that's the issue.

Kevin the Hermit 🇹🇼🇺🇳🇮🇲🇭🇰🏴󠁧󠁢󠁷󠁬󠁳󠁿✝️ @KEVINMORT

Reported 2021-05-20 05:11:39

Anyone on the island know if @manxtelecom mobile network is down? I have No Service on my mobile?

Manx Telecom @manxtelecom

Reported 2021-05-11 15:41:08

Last call… Don’t delay any longer - entries for the Manx Telecom Parish Walk 2021 close at midnight on Sunday (16th May). If you haven’t yet got your name down, this is your last chance - and this year is shaping up to be a belter. https://t.co/JwqLDkHto6 #isleofman https://t.co/ZE7mN3fMaU

Steve Burrows 🇮🇲 @2of

Reported 2021-05-09 08:06:23

Does @manxtelecom not provide a fault service on Sundays? Trying to get issues sorted for a 92yo living alone and the MT helpline on 624624 seems to say no service on Sundays? Anyone got a clue? WTF if the service is broken and someone has an emergency?

Danielle Farrer @DanielleFarrer

Reported 2021-05-07 17:21:51

@manxtelecom wifi has been down all day...again. Can someone just sort this out please? Having the same issue every couple of weeks!

Mike Spooner @ShellDozer

Reported 2021-05-07 08:45:33

@manxtelecom Have DM-ed you the details of the problem, and account information.

Mike Spooner @ShellDozer

Reported 2021-05-07 07:45:54

@manxtelecom Spot the problem (and *please* help!) https://t.co/6ws63zrLzZ

Kim McLean @kimxxhiggins

Reported 2021-04-26 13:14:09

@manxtelecom is there a known issue with WiFi in peel?

debbie moore @iwishicared

Reported 2021-04-14 16:29:00

@squeakless14 @manxtelecom Look up Opti-fi on Facebook and get a quote. We couldn't watch or stream anything without buffering here in Colby, even though we pay £56 a month to MT. Jim's advice has definitely solved the problem.

Iain Kewley @IainKewley

Reported 2021-04-14 16:16:54

@squeakless14 @manxtelecom Ours used to. The problem wasn't the broadband but the WiFi. We put in Google Home WiFi mesh network about 18m ago & never a problem since apart from that major drop out that got lots of folk last year. Good speeds too but not fibre

Jono Evans @JonoEvansIOM

Reported 2021-04-06 13:51:11

Forgot that my monthly bill with @manxtelecom was going down this month, a nice surprise to see £18 due!

the Suite Life Now @TheSuiteLifeNow

Reported 2021-04-05 14:42:50

And again. @manxtelecom this is really a huge problem for me!

Danielle Farrer @DanielleFarrer

Reported 2021-04-05 12:36:35

@manxtelecom our wifi has been down all day today and we’ve tried countless times to call before you closed. What kind of customer service is this?! Understand it’s a bank holiday but you’re open 10-5 on bank holidays so someone should’ve answered our many calls!

Manxie @ScottCh32814761

Reported 2021-04-01 11:48:23

@manxtelecom With emails going down last week, broadband and 4g today, people are paying for a service they aren’t receiving. I expect my refund to appear on my next bill.

Don Travlos 🦜🐬 @DonTravlos

Reported 2021-03-29 12:12:32

Manx Telecom, driving fast down the freeway to irrelevance.

Ian Perry @ianperry23_ian

Reported 2021-03-28 17:28:19

@manxtelecom - is wifi down in farm hill ???

Jonathan Griffiths @Donn1s

Reported 2021-03-28 14:44:40

@manxtelecom Still no WiFi after apparently fixing the issue, any update on this? Our WiFi has been terrible all week/year 😅 https://t.co/NYTcY6csKa

Ian Heywood @iheywood

Reported 2021-03-26 17:43:03

@manx.net @manxtelecom email down again !😟

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