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(latest update May 24, 2022)
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Lycamobile Problem Reports
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Lyca Mobile UK @LycamobileUK
Reported 2022-05-24 07:50:48
@tajmajeed If still issue persists, please write to us via DIRECT MESSAGE (Private Channel) with your details for security reasons, to check and resolve the issue at the earliest.
Kind regards,
Karthikeyan from Lycamobile
tim b @bollmann73
Reported 2022-05-24 06:06:21
@LycamobileNL @JPourmostafa Is there a problem with lyca amsterdam because no connection on 2 phones
DeMonteur @NoahDeMonteur
Reported 2022-05-24 05:31:52
@LycamobileNL I have the same today. It is not connected just searching mobile network. What is happening?
Sharp Shooter @flankericeman
Reported 2022-05-24 04:57:28
@LycamobileNL
Is there any issue going on with Lyca mobile network in Amstelveen, NL.
Since 10AM , it is not working. If it connect then it is showing roaming. That's is bizzare.
If I try to call in roaming mode.. network vanishes.
Please help
God Befriended Me✨❣️ @DarlionF
Reported 2022-05-22 15:24:09
The way Lycamobile slows down on Sunday is also underrated 😭
Football lover @hitthechannels
Reported 2022-05-22 07:07:00
@WestHam @_JarrodBowen @LycamobileUK That’s a damning stat that your top goal scorer hasn’t broken the 15 goal mark in a long long time. Investment needed.
Muzahura Owen Ivan @owenivan04
Reported 2022-05-21 11:04:46
@AnnetNakkazi1 @griffarinaitwe @chippercashapp @stanbicug @CocaCola @LycamobileUG @StabexIntl @UCUniversity @theucuguild @RacheSserwadda Not a problem. 😁
Tri-Plus @TriPlus6
Reported 2022-05-21 01:26:39
@Airtel_Ug we’ve been trying to buy data for @LycamobileUG since yesterday in vain.Please,what could be the problem?And it’s not the first time-or give us an alternative since the airtel route is a nightmare.Thanks.
Mohammed Taj @tajmajeed
Reported 2022-05-20 07:42:09
@LycamobileUK Is LycaMobile down cannot receive calls but text are being received
Dude-Says @Dudesays_listen
Reported 2022-05-19 19:24:22
@markgurman @TMobile Same issue with LYCA mobile. I have been trying to get my account number to switch my phone and they are not able to provide me with one. @LycamobileUSA @lycamobile
#JM1 🦌 @WildMonkey__
Reported 2022-05-19 15:36:46
Take this guy's Lycamobile flip phone away from him man, he hates all youngsters
Ganga Manohar @GangaManohar5
Reported 2022-05-18 12:36:17
@LycamobileUK @SubasAlli As I haven't received any amicable solution till now, this issue has been taken further with Advice Scotland to protect my consumer rights. I had shared the ADR to Lycamobile complaints team and pls respond within the specified timelines to avoid further unwanted consequences
Ganga Manohar @GangaManohar5
Reported 2022-05-18 08:55:43
@LycamobileUK @SubasAlli This is getting absolutely ridiculous with no updates from @LycamobileUK. Please let me know if you are willing to sort out this issue or not?
Mumasaba @MarkMungoma
Reported 2022-05-18 04:36:02
@Airtel_Ug I made a transaction of buying data for another line (lycamobile) and it showed that I had purchased I even put my pin but other person claims not to have gotten the data. What could be the problem
Lé MARV. @MarvmanS
Reported 2022-05-17 15:26:44
No matter how hard life gets, fight before you go down for Lycamobile.
LycamobileUG @LycamobileUG
Reported 2022-05-16 03:43:09
@Edwinn_HK @ConsumerUCC @UCC_ED Hi@Edwinn_HK, Thanks for contacting Lycamobile! We are sorry to know about the network issue you are having! We would be glad to find out what is going on with your connection. Please DM your Lycanumber, we can reach you to further discuss your problem. Thank you, A
Kyandule fahad @FahadKyandure
Reported 2022-05-15 14:05:01
@Airtel_Ug But lycamobile gives 20gb at 15k and Airtel gives 1.5gb what is the difference oba where is the problem??
kalema 🇺🇬 @RyanKalema
Reported 2022-05-14 12:34:21
@LycamobileUG please fix the the network (Internet) in the following areas.
- Kisigula
- Bunamwaya
- Ngobe
- Seguku
- Mutundwe
- Nateete
- Kitebi
Please!
ABC XYZ @ABCXYZ17081969
Reported 2022-05-14 07:04:10
@LycamobileUSA @7eleven SIM card is not valid. New Brunswick store sold expired sim and doesn’t take responsibility to refund. Am traveling to USA and feel cheated. Bad experience. Anyone there to fix it?
Lyca Mobile UK @LycamobileUK
Reported 2022-05-13 04:53:19
@BIZBOII We do realize that on this occasion the level of service you received was not up to our usual standards.
If your issue has not been resolved, please write to us via DIRECT MESSAGE with your details, to check & ***ist you further.
Kind regards
Karthikeyan from Lycamobile
LycamobileUG @LycamobileUG
Reported 2022-05-11 09:24:51
@pantaevents Hi@pantaevents,Thanks for contacting Lycamobile! I’m happy that we were able to help you resolve your problem. If there is anything else we can do to help, please let us know. Best, Alex
PANTA PAUL KIMULI 🇺🇬 @pantaevents
Reported 2022-05-11 04:41:46
@LycamobileUG Issue sorted by customer care, thnx
Kennedy B. @kennboss256
Reported 2022-05-11 04:40:31
@LycamobileUG Does this mean it's a general outage issue in this particular area?! Any timeline for the service resolution to enable us to plan?
LycamobileUG @LycamobileUG
Reported 2022-05-11 04:32:34
@pantaevents Hi@pantaevents,Thank you for contacting Lycamobile! I’m sorry to know that you are getting a slow internet esperience!, any chance you could provide a little more details about the issue via a pricate message along with your Lycanumber & location? Thanks, AS
LycamobileUG @LycamobileUG
Reported 2022-05-11 04:01:05
@KaweesiEnock1 Hi@KaweesiEnock1, Thanks for contacting Lycamobile & for reaching out about the network issue in Wakiso. I regret to inform you that we are currently experiencing a general network issue at your Location, & we are doing everything within our power to resolve this situation. #Alex
LycamobileUG @LycamobileUG
Reported 2022-05-09 08:35:32
@Eadwald @tradelanceug @252thelifestyle Hi@Eadwald, Thanks for contacting Lycamobile! I'm sorry to know that you're experiencing trouble while buying bundles via 252 payment gateways! In the meantime, Please consider using Lycamobile resellers or Payway for recharges at no extra charges as we fix the issues. #Alex
LycamobileUG @LycamobileUG
Reported 2022-05-09 07:35:45
@Eugenekaks Hi@Eugenekaks, Thanks for contacting Lycamobile & for bringing this to our attention! We regret to inform you that we experienced a temporary network issue recently around your Location & the issue was resolved, so we expect you to be connecting now! Thanks, Alex
Lyca Mobile UK @LycamobileUK
Reported 2022-05-09 07:21:00
@RiteshJaiswal88 @TelecomUK1 Dear Ritesh,
We are sorry to know that you have activated the same bundle twice.
Please to write us via DIRECT MESSAGE (Private Channel) for security reasons with your details, to check and resolve the issue at the earliest.
Kind regards,
Karthikeyan from Lycamobile
Lyca Mobile UK @LycamobileUK
Reported 2022-05-09 07:11:18
@amivora6 for security reasons with his details, to check and resolve the issue at the earliest.
Kind regards,
Karthikeyan from Lycamobile
Lyca Mobile UK @LycamobileUK
Reported 2022-05-09 07:11:08
@amivora6 Dear Ami,
We are sorry to know that your husband’s Lycamobile number has issues and is unable to receive any calls and OTP’s.
If still issue persists, please ask your husband to write us via DIRECT MESSAGE (Private Channel)
LycamobileUG @LycamobileUG
Reported 2022-05-09 04:47:14
@PeterLiam11 Hi@PeterLiam11 ,Thank you for contacting Lycamobile! We're sorry to know that you are having trouble with accessing our services! Please send us a private message along with your Lycanumber & location, so we can get to the bottom of your problem. Thanks, Alex
d4rk5 @d4rk51
Reported 2022-05-09 03:43:51
@LycamobileUG @keakandrew But your signal in some areas are a problem for example around Freedom City and surrounding areas
Martha Agatha @MarthaAgatha2
Reported 2022-05-08 04:24:57
@kirya_ug I used also to have the same problem but I later got my self a lycamobile line.
Lyca Mobile UK @LycamobileUK
Reported 2022-05-07 06:38:14
@HarrafVictoria @Cashino_J2H https://t.co/4W9eVNBCcD
If still issue persists, please write to us via DIRECT MESSAGE (Private Channel) with your details for security reasons, to check and ***ist you accordingly.
Kind regards,
Karthikeyan from Lycamobile
Lycamobile NL @LycamobileNL
Reported 2022-05-06 08:51:56
@Asis_Than Should the problem still persist, please send us a DM with your Lycamobile number so that we can ***ist further.
Friendly Greetings,
Enricho
Social Media Team
Ganga Manohar @GangaManohar5
Reported 2022-05-05 12:24:22
No prompt support was provided when I had the issue and been prolonged to get this resolved. All through this tenure, I have been actively recharging with an international bundle hoping that your team would resolve the issue. @LycamobileUK @SubasAlli
Ganga Manohar @GangaManohar5
Reported 2022-05-05 12:24:22
@LycamobileUK @SubasAlli I am writing this on Twitter after a long struggle with Lycamobile customer service teams from last few months. I had been Lycamobile customer for the last few years and it was a great journey until I encountered this issue with my mobile internet.
LycamobileUG @LycamobileUG
Reported 2022-05-05 05:52:08
@TumuAugustine Hi@TumuAugustine,Thank you for contacting Lycamobile! I'm sorry to know about your network issue at your location & we appreciate you bringing this to our attention! Please send us a DM with your full name , the Lycanumber, and we'll get to the bottom of this. Thanks, Alex
LycamobileUG @LycamobileUG
Reported 2022-05-05 04:27:34
@MukwayaN @UCC_ED @ConsumerUCC Hi@MukwayaN, thanks for contacting Lycamobile & for providing the required information! This is to inform you that your issue has been received by our technical team. We’re prioritizing your concern, and we will make sure this issue is resolved as soon as possible. Thanks, Alex
LycamobileUG @LycamobileUG
Reported 2022-05-05 04:15:17
@ms_tumukunde @mtnug Hi@ms_tumukunde, thanks for contacting Lycamobile! We're deeply concerned to know that you're having trouble with our network & appreciate you bringing it to our attention! Please send us DM with your Lycanumber so that we take a closer look at the issue! Thanks, Alex
LycamobileUG @LycamobileUG
Reported 2022-05-05 04:00:39
@MukwayaN @UCC_ED @ConsumerUCC Hi@MukwayaN, thanks for contacting Lycamobile. I appreciate you for bringing this issue to attention! we are sorry to know that you are experiencing slow internet connection. Please send us a DM with your Lycanumber, & we promise to work out a satisfactory solution for you.#Alex
MukwayaNicholus Alinaitwe @MukwayaN
Reported 2022-05-04 13:52:52
These two days am really affected by the slow down of internet.@UCC_ED ,@ConsumerUCC please kindly help us on this telecom companies.@LycamobileUG with the speed of almost 4 kbps here in masoli Gayaza.The problem is affecting me and my team who work online
ʎnɓpoo⅁ ǝǝɥ⊥ @MusaStuart10
Reported 2022-05-04 06:30:13
#Lycamobile
Users
is
it
just
me
oba,
y'all
having
Network
outage
🤷🏾♂️
rafrah.mahal @HarrafVictoria
Reported 2022-05-01 12:42:19
@Cashino_J2H @LycamobileUK I am having the same issue here in the SW1 Victoria area
Harraf.Victoria @HarrafVictoria
Reported 2022-05-01 12:39:03
@Cashino_J2H @LycamobileUK @Cashino_J2H and @LycamobileUK
I am having the same issue here in the Victoria SW1 area
IFFY786x @IFFY786x
Reported 2022-04-30 17:34:22
Same issue in message @LycamobileUK yet not fixed
IFFY786x @IFFY786x
Reported 2022-04-30 17:32:43
Exact same issue I’ve messaged you about! @LycamobileUK
Airtel Uganda @Airtel_Ug
Reported 2022-04-30 04:01:48
@mubiru2022 @ConsumerUCC @mtnug @LycamobileUG @SmileComsUG ****o Mubiru, I'm here to help, Please avail us with details of your complaint in DM so we can look into your issue. #StanAirtelUg
Lyca Mobile UK @LycamobileUK
Reported 2022-04-29 06:23:46
@msbeesy Dear Synde,
We are sorry you feel that way.
Please be informed that, we responded to your query in Facebook Messenger.
Kindly check and help us with the requested details, to check and resolve the issue at the earliest.
Kind regards
Karthikeyan from Lycamobile
chukwuemeka Daniels Mawa @idro_basil
Reported 2022-04-29 05:47:28
@UCC_ED @ubctvuganda @MoICT_Ug @GCICUganda @UCC_Official @Uganda_Telecom @mtnug @Airtel_Ug @LycamobileUG @DStvUganda @MosesMagogo @joycebagala1 Thank you UBC for bringing the discussion to my https://t.co/E5CKs6IN7h disappointment is the issue of poor network within the hall yet you are required to showcase standard communication,secondly subject the telecom operators to improve on the network coverage in the region.
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