Is Klarna down right now?
(latest update January 18, 2021)

Klarna Bank AB, commonly referred to as Klarna, is a bank that provides online financial services such as payments for online storefronts, direct payments, post purchase payments and more. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Han Nah @royal_hagness
Reported 2021-01-18 17:39:57
@AskKlarna why are you sending threatening letters that are making me feel anxious over payment errors your side? I have tried to pay multiple times but it keeps failing due a problem with you app. Instead of sending customers threatening letters, fix your app!

Danielle @daniell69657710
Reported 2021-01-18 16:39:14
@AveryandZachary @Klarna I think an issue is their operations seem a bit rocky and they won't let you talk to someone directly in shipping which is a problem in its own and my guess is there is a reason they dont want anyone to talk to the shipping crew, lots of issues. Atran drives to speak with

K E N Z O 🎱 @TheKenzo_x
Reported 2021-01-18 14:34:26
My mother has never heard of Klarna nor seen a ad for them. I mention to her today about the service and she goes onto Twitter and sees a Ad half way down her page.

Sandy K @aSimpleChat
Reported 2021-01-18 14:20:20
@lenovoUS For having such cool computers, why can’t your customer service clear up a simple return & report to Klarna so I stopped being billed for a computer I no longer have? Since Aug 2020, @lenovoUS has ignored over 8 requests to fix this issue. BBB next.

Lagamorph @lagamorph2
Reported 2021-01-18 12:41:12
@DeWakkis @LauraCow @AskKlarna @SamsungUK Think I'll wait a week then see if this magically fixes itself like the upgrade window problem did.

Lagamorph @lagamorph2
Reported 2021-01-18 11:20:08
@LauraCow @DeWakkis @AskKlarna @SamsungUK Trying DMs again, but given that this seems a very common issue I suspect some issue on Klarnas side.

jumbo @jonesjumbo
Reported 2021-01-18 10:55:43
@Klarna hi I have do you with an issue please can u help

Lagamorph @lagamorph2
Reported 2021-01-18 10:48:21
@DeWakkis @LauraCow @AskKlarna @SamsungUK So I just got a notification that I can now upgrade, but when I try to go through I'm also getting the declined by Klarna error.
@AskKlarna are there some issues on your end? This seems to be a very common issue.

Missy @true_euphoria
Reported 2021-01-18 09:00:55
@Klarna Fix my account! I’ve been trying to pay off $4.94 since 12/18 & the due date just changes everyday.

Marina Pape @marinapape
Reported 2021-01-18 05:43:22
Interesting to see the conversation unfolding around Buy Now Pay Later options... Personally, big fan of @Klarna and @Clearpay_UK and they are skyrocketingly popular with UK merchants.
https://t.co/oXB1WKFvml

De Wakkis @DeWakkis
Reported 2021-01-17 18:38:25
@lagamorph2 @AskKlarna @LauraCow @SamsungUK The fun fact is that the payment has been automatically declined cause the 12 moths rule from Klarna contract. So, I got a credit check twice for nothing and it will get down my score. What a shame. I cannot belive they have screwed it up loosing so many customers.

Tobias Lang @lang_developer
Reported 2021-01-17 13:14:56
This is still not resolved.
@Klarna and @remarkablepaper are blaming each other.
Any legal advice here? Can I send this directly to a court or do I need to get a lawyer involved?

Ego Shoes @egofootwear
Reported 2021-01-17 07:30:32
The ultimate lockdown attire 🖤
No funds? No problem! Buy now & pay later with Klarna 💸
🔎: BOO £10/$15 https://t.co/ayaxmGdyA2
🔎: KULTURE £17/$26 https://t.co/4cxdkTn72i https://t.co/XOANrqZuTV

Jimmy Winrar @JimmyWinrar
Reported 2021-01-17 03:10:58
@Joa88kim @klarnaseb The numbers you supply are incorrect. The point of Bitcoin is to avoid inflation, not welcome it.
You don't believe a central bank would issue a transparent, deflationary currency do you?

Nicholas Russo @Gnracr66Russo
Reported 2021-01-16 17:42:27
Klarna NEVER HEARD OF COMPANY TILL NEW YEAR’S DAY WHEN THEY HACKED MY DBT CARD AND STOLE MY💰I HAVE POSTED SO MANY TIMES ABOUT THIS SINCE IT HAPPENED YOU WOULD THINK TWTR WOULD TAKE THEM DOWN I HAVE A FEELING TWTR IS ALLOWING THEM TO USE TWTR AS A HOST. HAPPENED TO OTHERS ON TWTR https://t.co/OlmSiLyTGN

Laura @LauraCow
Reported 2021-01-16 17:38:20
@Ally_Tolfree @SamsungUK why aren't you telling Klarna to sort out their/your problem? It's ridiculous. Getting told differently from both companies. Seem to be blaming each other and not admitting that somewhere there is a screw up.

Rob Turp @robturp
Reported 2021-01-16 17:08:49
@AskKlarna how do I close down my account ?

Lagamorph @lagamorph2
Reported 2021-01-16 13:20:18
@LauraCow @AskKlarna @SamsungUK That's part of my issue, but the Upgrade Programme was always advertised as "New phone as soon as it launches" rather than "Every 12-15 months"
Be sure to let us know how you got on and who you spoke to if you succeed!

🔮🌙Ursula Faith🌙🔮 @UrsulaAhari
Reported 2021-01-16 11:13:10
@NzingasHeart @iJaadee I’ve been using Klarna over 2 years now so as you use it for higher limits and pay it off with no issue they trust you with larger amounts. I used it to get a $1600 Airbnb (it was for 10 days in St Lucia) and used the pay in 4 option

janice rutlege @JaniceRutlege
Reported 2021-01-16 10:42:06
@Gnracr66Russo @Klarna I use to experience same problem on my hacked account...but I got referred to @petetools on Instagram ..they are so fast and reliable!!

janice rutlege @JaniceRutlege
Reported 2021-01-16 10:41:52
@Gnracr66Russo @Klarna I use to experience same problem on my hacked account...but I got referred to @petetools on Instagram ..they are so fast and reliable!!

eunigallabrien @eunigallabrien
Reported 2021-01-16 10:33:24
@AskKlarna @Klarna @klarnaseb I have contacted your company more than 5 times about the same issue! Its ridiculous that I have to post on social media before your company tries to resolve the problem! What’s the point of your customer service team?!

Nabeel @BoiHecky
Reported 2021-01-16 10:15:56
@AskKlarna hi is there a problem with your verification p***words

Alistair Tolfree @Ally_Tolfree
Reported 2021-01-16 09:22:12
@fooobies @Klarna @foobies I know this tweet was a while back, I have the same problem now trying to upgrade to the s21 from s20 with no issues but got declined even though I'm already part of the program & haven't missed a payment etc

Simon @simonponders
Reported 2021-01-16 09:16:35
Interesting. Thought I’d give @Klarna a go to try out the UX buying a @onepeloton bike. Fortunate enough to have the highest credit rating and no affordability issue, so something funky in their address check I guess. Lost a sale because I was annoyed.

Martin Langran @MLangran
Reported 2021-01-16 08:57:09
@SamsungMobile @SamsungUK You are aware guys that you are losing HUNDREDS of customers due to the terrible use of Klarna! They refuse even existing customers of the upgrade problem. PLEASE read your forums!! It's full of threads about this. We want to buy your products here!!

Duncan Fenwick @heyblodey
Reported 2021-01-16 05:45:24
@SamsungUK shocking online purchase experience using your chosen partner @Klarna. Finance agreement in place, Samsung cart crashed, results in no product, and unwanted finance contract to rectify. My problem to sort apparently.

кιиgяσвσ™ @KingRobo_x3
Reported 2021-01-15 15:44:22
@Gnracr66Russo @Marsha46787774 @Klarna Lmao 🤦🏻♂️ if you were hacked, that’s not their problem. So whoever bought something from YOUR account then it’s on you to do something about it. Not call a company a scam if you’ve never used it

Alex @TapDatApp
Reported 2021-01-15 14:57:03
@AskKlarna why is it so impossible to speak with a real human. I’m having a simple issue and it’s taking weeks to resolve, might just not use your service again

sean @SeanftSean
Reported 2021-01-15 12:10:13
@Klarna hi there long time customer of your awesome product but I’m having my first issue today. As @giuliofashion is refusing a refund on a return that I sent back because it was faulty. So need to know where I stand

Olly Betts @bettsolly
Reported 2021-01-15 11:52:42
More fuel for the #BNPL 🔥let’s hope the FCA compete their review soon. Consumers are waiting and the likes of @Klarna have welcomed it. It can be a great product when done right but threaten livelihoods when done wrong 👍👎 https://t.co/5LzAE4ZE5i

Joanne Heys @Jopall94
Reported 2021-01-15 10:34:31
@SamsungUK Currently on the Upgrade program using the S20 Ultra and wanted to upgrade to the S21 Ultra, however when applying via Klarna I'm getting declined despite having good credit and already being on the program. I can see that some others are having the same issue..

Payment Expert @expert_payment
Reported 2021-01-15 10:14:30
An amendment put forward by Labour MP @stellacreasy to increase regulation on ‘Buy Now Pay Later’ firms such as Klarna and Laybuy has been voted down by the UK government as the sector continues to experience exponential growth.
https://t.co/8Lsl908lcN

Laura @LauraCow
Reported 2021-01-15 07:54:52
@lagamorph2 @SamsungUK I'm being told it isn't in their hands... Klarna are the problem apparently? 😂
I'm not giving up. I'll contact Klarna. 😂

John Cant @john_cant
Reported 2021-01-15 05:30:18
UK Government votes down bill to regulate BNPL firms | https://t.co/mAesVGNNQ5 | The UK Government has voted down a bill supported by 70 MPs to regulate buy now, pay later firms like Klarna, Laybuy and Clearpay. | https://t.co/gfRC2uqRlV #mpi https://t.co/0fEQCic8Pu

Jan Jaap Omvlee @janjaapomvlee
Reported 2021-01-15 05:26:57
UK Government votes down bill to regulate BNPL firms https://t.co/A64AdCihBV via @Finextra @Klarna @PaybyLaybuy @Clearpay_UK #payments #buynowpaylater #UK

A Rose Tinted World - Jo @ARoseTintdWorld
Reported 2021-01-15 05:02:46
Klarna and Clearpay are just the new faces of the payday loan sharks that were shut down a few year ago. Stop making debt so easy for desperate people!! ‘It kind of makes debt cool – and it's not' #paydayloans #debt https://t.co/Y2GRT0UVY7

Jane B 💙 @Janebuffoni
Reported 2021-01-15 04:13:47
@olive_ear @LauraRoberts__x @kirstyj41036666 @Bethany97870231 @AzorlayO @MichaelKors I’ve read on trustpole people waiting months for refunds too - this isn’t looking good! I used @Klarna so hoping to cancel my payment. Worse thing is they still selling on their site as if they’ll be delivered in a few days knowing there’s a problem

Christopher Lee @christufferlee
Reported 2021-01-14 22:48:08
@AskKlarna you are by far the worst dog**** company ever to exist.I’ve had the same issue since November 27th and what do you know still not fixed.

🌻Triple 🔮Gemini✨ Mone 📿 @M0ney_M0ne
Reported 2021-01-14 19:42:03
Klarna is the goat!!! Just got both pairs of my babes timbs for $100 down 🍾😝🎉 valentines shopping done 😂

Kenza Bryan @KenzaBryan
Reported 2021-01-14 11:46:31
For the past year @TheTimes exposes, @AliceRTapper @stellacreasy campaigns and @ASA_UK rulings have shown what damage glamorised unregulated credit can do in a recession. Last month buy now pay later giant @Klarna accepted time was ripe 4 regulation. So where is it @JohnGlenUK?

Elizabeth Garcia @gypsypixielife
Reported 2021-01-14 09:05:52
@Klarna need help and chat not resolving issue! #pleasehelp

lisa dunnill @lisadunnill
Reported 2021-01-14 09:00:25
@SaucyBeast0453 @LowlyEidolon @WhiteHawk73 @B_RADS150 @GAMEdigital @Klarna Ive had same issue and given up. 3 of us tried on each of our names, different cards and just kept getting try different card not even declined for failing klarna checks

Mofisto @Mofisto4
Reported 2021-01-14 08:19:06
@XboxSupport @XboxGameP*** @GAMEdigital What about if you pay for all access except you don’t actually receive game p*** ultimate? This is the issue I am facing. Two months on from receiving my Series X and still don’t have the service I am paying for. Game / Klarna still happy to take my money though.

Stacey Brook @Sbrook_23
Reported 2021-01-14 08:08:55
@LOCCITANE_UK @Klarna Is there a problem with the site? Can’t seem to add anything to bag

Tito Rusev @WizGamingYT
Reported 2021-01-14 06:47:18
@catchagem_ Klarna being a let down as usual.

FemmeFox @FemmeFox
Reported 2021-01-14 06:35:22
@WhiteHawk73 @DealsFoundry We're you just checking on the off chance and not expecting to get accepted by Klarna too? 😅
They turned me down at launch, I just wanted to see if it let me get that far before I sent a Tweet about stock.

Java 101 @java_jar
Reported 2021-01-14 04:25:20
Problem with Klarna/Prestashop https://t.co/n3gEKG948n Iframe from klarna is not showing in shoppingcart: ncaught TypeError: window._klarnaCheckout is not a function at HTMLDo***ent.<anonymous> (klarna_checkout.js:33) at fire (core.js:690) at Object.fireWith... (Bud…

HTML 101 @html_101
Reported 2021-01-14 04:21:15
Problem with Klarna/Prestashop https://t.co/gsbfS9Ao11 Iframe from klarna is not showing in shoppingcart: ncaught TypeError: window._klarnaCheckout is not a function at HTMLDo***ent.<anonymous> (klarna_checkout.js:33) at fire (core.js:690) at Object.fireWith... (Bud…

тнє ∂єѕιgηєя вяυנα @Blaque_Mystic
Reported 2021-01-13 16:47:09
@african_delight @neeshdageek @CeeeMiYah Lol oh I know ! My Limits on Affirm, Afterpay, Klarna and Quadpay are SICKENING. Every time you finish paying off a Full order on time they increase it. That Autopay be holding it down OD.