Is KCOM down right now?
(latest update February 07, 2023)

KCOM is one of the UK's longest-established communications companies. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Fing Internet Alert @outagedetect
Reported 2023-02-07 13:51:13
🆗 Moderate Internet #outage ended: #KCOM in #England since 18:40 resolved after 5 min, impacting #Keighley #Scarborough #Sandy +2 areas
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#kcomcare #KCOMdown #KCOMoutage #KCOMup #evenings https://t.co/YNRCybujip

Chris Green @Chris_P_Green
Reported 2023-02-04 13:38:14
@angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP

HullCamGuy @HullCamGuy
Reported 2023-02-04 07:39:46
@angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

Fing Internet Alert @outagedetect
Reported 2023-02-03 12:36:14
🆙 Moderate Internet #outage ended: #KCOM in #England since 17:15 resolved after 15 min, impacting #Scarborough #Sandy #BuryStEdmunds +2 areas
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#kcomcare #KCOMdown #KCOMoutage #KCOMup https://t.co/LAGuY1oNsP

Fing Internet Alert @outagedetect
Reported 2023-02-03 12:26:12
⚡ Moderate Internet #outage detected: #KCOM in #England since 17:15, impacting #Scarborough #Sandy #BuryStEdmunds +2 areas
🇬🇧 Live map and ****ysis
👉 https://t.co/1lyJvxBOzV
Retweet if down for you too
#kcomcare #KCOMdown #KCOMoutage #nointernet https://t.co/Q5ymBAWJPD

JillHB @jill_hb
Reported 2023-02-01 11:36:42
@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

D @NatScarBW
Reported 2023-01-27 13:23:42
@KCOMcare Hi, your website says there's no known issues but the internet is very slow here in the HU7 area, on Down Detector people have been reporting issues all day. Any info on this by any chance?

Merlot&Shiraz @Merlot1109
Reported 2023-01-27 12:58:44
@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

Greg Aitken @Greg_Aitken
Reported 2023-01-27 08:16:46
@KCOMcare what's the problem in the HU5. All devices buffering.

(Marty) New Era 23 #uptheleopards @theLeosRL
Reported 2023-01-25 19:19:30
@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

Al @algradders
Reported 2023-01-25 07:55:49
@jezrileyfrench @KCOMhome We were recently down for 9 x days in total with @KCOMcare not having a clue who was doing what. To claim that they are resilient is an absolute joke. Still waiting for a manager to call 2 weeks on!

Al @algradders
Reported 2023-01-25 07:54:27
@jezrileyfrench @KCOMhome We were recently down for 9 x days in total with @KCOMcare not having a clue who was doing what. To claim that they are resilient is an absolute joke. Still waiting for a manger to call 2 weeks on!

Jez riley french @jezrileyfrench
Reported 2023-01-25 05:27:24
@KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

Becky 🐝 @Beccaa_Booo
Reported 2023-01-25 05:25:38
So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

𝗠𝗮𝗿𝘁𝘆 𝗦𝗵𝗮𝗻𝗱 @mirts88
Reported 2023-01-25 05:25:06
@KCOMcare internet currently down again. Reports online suggest it’s not just me, yet your status page says you don’t have any issues. Fancy giving us an update?

Richard @Droid_1989
Reported 2023-01-25 05:24:27
That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

KCOM @KCOMhome
Reported 2023-01-24 15:02:04
Part 1/2
A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

Rebecca @RebeccaJayneQ
Reported 2023-01-24 13:48:22
Hull’s only internet provider @KCOMhome is down meaning nearly every household in Hull and parts of East Yorkshire are without Wi-Fi 🙈(including me) can we have an eta please @KCOMcare? https://t.co/cqClpaARqd

Spacecat @felinefromspace
Reported 2023-01-24 13:32:37
@KCOMcare Internet is appealing since it’s been down. What’s going on and any idea when be back up properly?

Airlie Frost @AirlieFrost
Reported 2023-01-24 13:32:08
@KCOMcare is the service down please.

angelicdevil @chzzaboo
Reported 2023-01-24 13:31:31
@KCOMcare Is the internet down in hu12? Can’t do anything. I can’t speak to anyone on the phone due to there being 222 people in the queue! 😑

Dan 🏴🇮🇪 @DanNew96
Reported 2023-01-24 13:22:44
Lovely Kcom internet going down 👍 signed me out of my Xbox profile mid game, lost all save progress 😭 thankfully it autosaved a few mins before it went down 😅

Lucy 🖤 @lucyk512
Reported 2023-01-24 13:22:13
Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

Flan @Pearl_Flan
Reported 2023-01-24 13:12:06
@barxx2 @KCOMcare What speed you getting? I get 500 down and 140 up nailed on

jaidon rymer @jaidonrymer
Reported 2023-01-24 13:09:55
@KCOMcare Hi, I currently have no service and there appears to be a big outage. Are you aware of and investigating this issue? https://t.co/6YsrzXdMT8

VansBM⚒ 🌈 @Vansbm
Reported 2023-01-24 13:07:46
@KCOMcare internet service down HU4?

Nathan Spencer @_Nathan_Spencer
Reported 2023-01-24 13:06:01
Love it when kcom goes down mid fifa game

tils🧡🖤 @T1LLYYYYY_
Reported 2023-01-24 13:04:25
love kcom going down every 2-3 business days

Sian Alexander ♥️🌹 @siany_alexander
Reported 2023-01-24 13:02:52
@KCOMcare hiya, is there a wifi outage in HU6 area? 🙏🙏

James 🎗 @jameskwiths
Reported 2023-01-24 12:52:20
Wouldn't it be nice if @KCOMhome @KCOMcare used social media channels to inform people that the network is down. Just seems like it would be more convenient.

Rebecca C @RebeccaC124
Reported 2023-01-23 02:59:36
Any updates on when you expect service to be restored to customers affected by the current outage? @KCOMhome @KCOMcare Now 24 hours without service and no update, like many people, I work from home and would appreciate some idea of what's going on

@bluepilled @bluepilIed
Reported 2023-01-21 12:54:44
@SBRLabs @KCOMcare @tim_wallis @KCOMhome @fastethernet It's not a "change" to IPv6, either. They make it sound like you're only going to get IPv6 when they decide to roll it out lol.
If the ZyXEL routers weren't so locked down you'd probably be able to use @henet's TunnelBroker service, but...
yeah.

Fing Internet Alert @outagedetect
Reported 2023-01-11 00:26:15
✅ Considerable Internet #outage ended: #KCOM in #England since 03:50 resolved after one hour, 30 min, impacting #Huntingdon #Hanwell #BuryStEdmunds +7 areas
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#kcomcare #KCOMdown #KCOMoutage #KCOMup #EarlyMorning https://t.co/JSA5LvkbM0

Fing Internet Alert @outagedetect
Reported 2023-01-10 23:56:13
🚧 Considerable Internet #outage ongoing: #KCOM in #England since 03:50 for one hour, impacting #Huntingdon #BuryStEdmunds #Hanwell +7 areas
🇬🇧 Live map and ****ysis
👉 https://t.co/1lyJvxBOzV
#kcomcare #KCOMdown #KCOMoutage #nointernet #night https://t.co/1QWxzzgEzI

Fing Internet Alert @outagedetect
Reported 2023-01-10 23:01:12
⚡ Considerable Internet #outage detected: #KCOM in #England since 03:50, impacting #Huntingdon #BuryStEdmunds #Hanwell +5 areas
🇬🇧 Live map and ****ysis
👉 https://t.co/1lyJvxBOzV
Retweet if down for you too
#kcomcare #KCOMdown #KCOMoutage #nointernet #night https://t.co/yoyxo8JZml

BritpopDrummer @PitchersDrummer
Reported 2023-01-07 14:17:00
@KCOMhome you’re quite literally ruining my life this week 😫 #internet #outage #kcom https://t.co/m0UL7sFMgw

BritpopDrummer @PitchersDrummer
Reported 2023-01-04 11:23:26
@KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

Janine Gosling @RadioJanine
Reported 2023-01-02 03:04:26
@KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

exon157 @exon157
Reported 2023-01-01 11:12:37
@KCOMcare internet down in HU18 can you please provide updates

Tom Blyth @StormTroop_Aim
Reported 2022-12-18 07:38:29
@KCOMcare hi I’ve been on hold on and off with your tech team for an hour to try fix my internet. Please can someone help me and answer the call?

Steve w @Stevew17171717
Reported 2022-12-16 11:50:48
@liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail

Timothy Saxby @TimxSaxby
Reported 2022-12-13 20:07:23
Is anyone else KCOM internet down tonight?

Hashtag McYoloSwag @MisterCow
Reported 2022-12-10 08:27:39
Not really an issue because I'm happy with the service; but the letter confirming my new package details and informing me of the 14 day cooling off period arrived over a month after I took out the new package? Just a tad late, don't you think? @KCOMcare https://t.co/CQ9TnjpNhA

Tom💙 @tall_n_moody
Reported 2022-12-07 16:49:10
#KCOM I have no Internet. Sort it out. The restaurant next door has! So not an outage. https://t.co/gCDRgaJJ0C

Victoria Louise @VictoriaLouise_
Reported 2022-12-05 01:46:36
@KCOMcare can someone dm me please about an outage in my area?! Not finding anything online that says it should be off but 100% not working! Thanks!

UniqueImagesOfHull @ImagesHul
Reported 2022-11-28 14:59:01
Does anyone have any dealing with Hull City football club. I wanted to see about going down to kcom stadium and taking some photographs inside the stadium

jacqui hudson 🇬🇧 @jacqui_hudson
Reported 2022-11-28 07:01:30
A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!

Kirsty H @Kirstylu29
Reported 2022-11-26 14:02:59
Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom

Suzy Holland @suzyp50
Reported 2022-11-24 05:47:48
Thank you @KCOMcare - helpful, polite and issue speedily addressed.

Diana Wallis @dianapwallis
Reported 2022-11-23 10:55:22
@KCOMcare no wifi / internet in HU14 and by the way our phone / landline has been down for weeks now and you still haven’t fixed it…
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