Is Hyperoptic down right now?
(latest update January 28, 2023)

Hyperoptic is a fibre-to-the-building Internet service provider based in London, England. Is it up or down? Is it down for me? Check the status or Report your issues below!
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mason @mason63119516
Reported 2023-01-27 05:07:21
@HyperopticCS the network has been down since Wednesday noon time, your staff said will try to get it fixed by end of yesterday and nothing have happened. I wonder will @Hyperoptic allows their office running without network for 3 working days?

emily @khaleesiem
Reported 2023-01-27 02:23:00
@HyperopticCS Wi-Fi has been down for almost 48 hours now and still haven’t received a helpful update on what’s happening or how long we can expect it to stay down…supposedly the team have been working on it since 6pm on Wednesday yet no news?
Made work this week a nightmare.

Eurosaboteur 〓〓 🇪🇺 #YesKernow #FBPE @TheEuropeanBlog
Reported 2023-01-26 15:24:45
@herrohansbrix @C_S_Skeptic No radar / lidar? That'll never be a problem, because of Elon's mega-hyperoptic magitech.

PRO @ProrezLIVE
Reported 2023-01-26 03:03:15
@ihyspyro @TomoTheTechie @JAMESCONWAY1982 @Jukeyz I think I pay about £50, it’s prob cheaper now I havnt looked in ages. My building only had copper wire until Hyperoptic was available so it was either 5mb with Sky for £30 or 1gb up and down for 50. No brainer

Ben Le Foe @benlefoe
Reported 2023-01-25 14:19:02
Hi @HyperopticCS any update on the outage affecting W12? The kids have gone feral.

Max Yoward @MaxYoward
Reported 2023-01-25 13:09:04
@Hyperoptic @hammersmithandy Did you tell him about the outage you’re having today in the area?

JMP @jpmynameis
Reported 2023-01-25 12:01:52
@HyperopticCS ****o, the internet was down since this morning. Are there any updates on the status of the internet? None are mentioned so far.

Goof @GoofNash
Reported 2023-01-22 09:49:24
@Hyperoptic I’ve been with @Hyperoptic c 7 weeks yet Saturday 14th January my internet access failed and 8 days later has yet to be fixed. 🤷🏼♂️
I have no idea when Hyperoptic will fix this. I’m beginning to wish I hadn’t changed from Sky.
My recent chat attempts remain unanswered. 🤷🏼♂️ Advice?

Fing Internet Alert @outagedetect
Reported 2023-01-22 08:36:24
🆗 Moderate Internet #outage ended: #Hyperoptic in #England since 09:45 resolved after 3 hours, 45 min, impacting #London
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#hyperopticcs #Hyperopticdown #Hyperopticoutage #Hyperopticup https://t.co/dwS1liXXc5

Fing Internet Alert @outagedetect
Reported 2023-01-22 05:51:13
🚧 Moderate Internet #outage ongoing: #Hyperoptic in #England since 09:45 for one hour, impacting #London
🇬🇧 Live map and ****ysis
👉 https://t.co/qV9dG4dtgi
Retweet if still down for you as well
#hyperopticcs #Hyperopticdown #Hyperopticoutage #nointernet https://t.co/nkTvQsCdb6

Fing Internet Alert @outagedetect
Reported 2023-01-22 04:56:13
⚡ Moderate Internet #outage detected: #Hyperoptic in #England since 09:45, impacting #London
🇬🇧 Live map and ****ysis
👉 https://t.co/qV9dG4dtgi
Retweet if down for you too
#hyperopticcs #Hyperopticdown #Hyperopticoutage #nointernet https://t.co/tdFOWYfJq7

HyperopticCS @HyperopticCS
Reported 2023-01-20 11:14:24
@ldnrem Hi Ramell. Our chat is down but you can always email us at support@hyperoptic.com, call us at +44 333 332 1111 (available 24/7) or ping us on our social media channels. Feel free to DM us your exact address and we can check your package options. https://t.co/z1MV7PGhIl

NT @nt00444
Reported 2023-01-20 03:32:03
@HyperopticCS @Hyperoptic 11 days. No internet. No updates. Nobody cares. Worst service from an ISP I’ve experienced. It feels as though you’re hoping I cancel the service to avoid trying to fix it (whatever it is?!) and avoid paying compensation.

✍🏽 @weetrixx
Reported 2023-01-19 18:22:02
@Hyperoptic awful service. A day and a half without wifi, literally ran through my phone data which NEVER happens because I’m working from home. No urgency to fix this problem?

katie @katiealicia___
Reported 2023-01-19 16:25:15
@HyperopticCS Internet in SW11 has been down for 29 hours and counting... How am I meant to work without it? Please can you confirm it will be back up tomorrow morning? Currently paying for a service I'm not getting

✍🏽 @weetrixx
Reported 2023-01-19 15:18:18
OMG @Hyperoptic YOURE TAKING THE **** INTERNET HAS BEEN DOWN FOR 26HRS WTF

Rawr @MrRawrr_
Reported 2023-01-19 09:56:40
@Hyperoptic it's been 4+ hours since outage here in London? How long will it take?!

MJ Williams Writes @JumpingBackward
Reported 2023-01-19 08:17:04
Hi @HyperopticCS do you have update as to outage in London Sw11? It’s been down nearly 24 hours now

Vikas Gupta @vikas354
Reported 2023-01-19 05:18:56
@Hyperoptic Internet down 😥

NT @nt00444
Reported 2023-01-19 04:52:31
@alphapetergamma @Hyperoptic Mine had been down for 10 days. Good luck

AlphaPeterGamma @alphapetergamma
Reported 2023-01-18 18:03:03
@Hyperoptic my internet has been down for about 9 hours. What gives?

Tom C @TomCreaven
Reported 2023-01-18 13:25:43
@HyperopticCS Hi my internet is down in sw11, any eta on the fix?

Summer @SAOJ3
Reported 2023-01-17 15:46:48
@HyperopticCS
In bucks, hp27 and Internet is down. Got a text to let me know but no sign of when it will be fixed. Any idea?
Haven't had any problems for 3 years though so not complaining, just having withdrawals from my evening TV after putting kids to bed 😅 https://t.co/xNnLdy8wu1

HyperopticCS @HyperopticCS
Reported 2023-01-17 04:14:28
@****Dominator2 @Hyperoptic Hey there! We'll be more than glad to check out this issue for you, hit us up in the DMs with more info and we'll get right on it https://t.co/z1MV7PGhIl

cityblue2001 @cityblue2001
Reported 2023-01-17 04:07:32
@HyperopticCS what's the ETA on the fix in the CR0 area - we've had no service since 9pm last night after you notified us we were about to lose service (which was appreciated). It's been 12 hours now.

senior draincel (in Bristol btw) @DongDominator2
Reported 2023-01-17 02:52:22
fix it @Hyperoptic

Malou_Moo @nimarielau
Reported 2023-01-17 01:39:47
@Hyperoptic @HyperopticCS another outage in se1 since last night. Today I must WFH, when is this issue going to be solved?

Rachael Santangelo @Beleza_Rach
Reported 2023-01-16 15:51:31
Dear @HyperopticCS been with you nearly 5 years now. Never had a problem. Didn't doubt your competency. Upgraded and new service started today....our speed isn't a quarter what it used to be. Its taken hours for a response and now what we wait until another response ? https://t.co/Cx8OVwZtKx

graham phillips @dagenhamboy
Reported 2023-01-16 14:07:02
@HyperopticCS Hi there It never seems a day goes past when the Wi-Fi goes down by.After another unplug and plug the router back it fires back into life as my heating is all smart and relies on Wi-Fi very frustrated with it now.

NT @nt00444
Reported 2023-01-16 11:32:13
@Hyperoptic Mine has been down for a week and still nobody will sort it out. Wait until you have a problem…

Fing Internet Alert @outagedetect
Reported 2023-01-16 10:21:12
🆗 Minor Internet #outage ended: #Hyperoptic in #England since 14:15 resolved after one hour, impacting #London
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
Retweet if resolved for you as well
#hyperopticcs #Hyperopticdown #Hyperopticoutage #Hyperopticup https://t.co/zPFDOVZ1GL

NT @nt00444
Reported 2023-01-16 09:26:17
@HyperopticCS I’ve since called, again, and have been told, again, that the CS team can’t speak to the tech team other than through tickets. And there’s no update. Nobody is doing anything to fix this.

Fing Internet Alert @outagedetect
Reported 2023-01-16 09:26:14
⚡ Minor Internet #outage detected: #Hyperoptic in #England since 14:15, impacting #London
🇬🇧 Live map and ****ysis
👉 https://t.co/qV9dG4dtgi
Retweet if down for you too
#hyperopticcs #Hyperopticdown #Hyperopticoutage #nointernet https://t.co/1q9oPgpRCv

NT @nt00444
Reported 2023-01-16 07:24:13
@RalphyyR6 @OpenreachHelp @SkyUK @Hyperoptic Hyperoptic hasn’t worked for me for a week and it’s not even an issue that needs an engineer

Fing Internet Alert @outagedetect
Reported 2023-01-15 18:21:12
🆙 Minor Internet #outage ended: #Hyperoptic in #England since 23:05 resolved after 10 min, impacting #London
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#hyperopticcs #Hyperopticdown #Hyperopticoutage #Hyperopticup #night https://t.co/CEnE1kxByB

Fing Internet Alert @outagedetect
Reported 2023-01-15 18:16:11
⚡ Minor Internet #outage detected: #Hyperoptic in #England since 23:05, impacting #London
🇬🇧 Live map and ****ysis
👉 https://t.co/qV9dG4dtgi
Retweet if down for you too
#hyperopticcs #Hyperopticdown #Hyperopticoutage #nointernet #night https://t.co/rky4NqZIz5

Dirk Huelsermann @dhuelsermann
Reported 2023-01-14 15:28:49
@HyperopticCS internet down again at @BatterseaPwrStn this becomes a serious problem now and I am considering to change provider #ridiculous

Gary Watson @gxwesq
Reported 2023-01-13 12:03:18
Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie

walkerd0rk @walkerd0rk
Reported 2023-01-13 04:58:30
@HyperopticCS Service has been down since yesterday afternoon here in Liverpool. What's happening? I still wfh so WiFi is essential. Its never been out for this long

T @tanjarehcsif
Reported 2023-01-13 03:04:24
@HyperopticCS our internet has been down since last night (location is London) – when will this be fixed?

Jade @JCVG30
Reported 2023-01-13 02:50:17
@Hyperoptic your service has been down since last night in the southeast region. And there’s still no service. When are you fixing this?

Chris Chapman @Chid76
Reported 2023-01-12 11:34:14
Check out my Speedtest results! 1.6 Mbps down and 127.1 Mbps up. How do your speeds compare? https://t.co/5kEjbvf7H7 @HyperopticCS @Hyperoptic :(

atwitty 🇺🇸 🇺🇦 @atwitty2
Reported 2023-01-12 09:54:51
@PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you.
No one said not a World problem. I think "more of" was the term used.
Putin is a problem for something like:
Ukraine>Poland>Europe>USA>Australia>Japan.
China, NK, Iran---not so much. At least not yet, esp China.

twitch.tv/LuigisHandsomeBrother @LuigisHBrother
Reported 2023-01-12 06:47:43
@crownthedragon aye next fastest ISP in my building is 56 down 15up, then hyperoptic came in with Gb for less money 😂

twitch.tv/LuigisHandsomeBrother @LuigisHBrother
Reported 2023-01-12 06:45:50
@HighMarshalDave Hyperoptic, they also have a deal just now where in the last 9 months of your old contract you can get it free which is wild, basically just to tie you down before the contract end!

Fing Internet Alert @outagedetect
Reported 2023-01-11 21:16:15
🆙 Moderate Internet #outage ended: #Hyperoptic in #England since 01:55 resolved after 15 min, impacting #London
🇬🇧 Get notifications with Fing Desktop
👉 https://t.co/DWSFIrxa1L
#hyperopticcs #Hyperopticdown #Hyperopticoutage #Hyperopticup #night https://t.co/CshNWz53Qx

Fing Internet Alert @outagedetect
Reported 2023-01-11 21:06:14
⚡ Moderate Internet #outage detected: #Hyperoptic in #England since 01:55, impacting #London
🇬🇧 Live map and ****ysis
👉 https://t.co/qV9dG4dtgi
Retweet if down for you too
#hyperopticcs #Hyperopticdown #Hyperopticoutage #nointernet #night https://t.co/78ZWpCOKwf

Jol Shiu @JolShiu
Reported 2023-01-11 14:42:20
@HyperopticCS it is insane there no internet in my area since 4pm yesterday and I was told by your colleagues the issue is still on going and in progress?

RedRangr @RedRangr_
Reported 2023-01-11 14:39:55
@HyperopticCS @MyOwn71536382 It’s been over 30 hours now. Are you still not able to fix it?

HappyHeart @MyOwn71536382
Reported 2023-01-11 12:16:28
@HyperopticCS my internet is down since yesterday and I am not getting any response from you … can you please update what the status is and by when it will be back ? E14 9LS
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