Is Hyperoptic down right now?
(latest update April 17, 2021)
Hyperoptic is a fibre-to-the-building Internet service provider based in London, England. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Dan Weill @DanWeill
Reported 2021-04-17 03:11:05
@HyperopticCS Hi. Our broadband has been down in E1 for a while now. Any updates?
Cam @camshiro
Reported 2021-04-16 09:16:56
@jltholmwood @HyperopticCS Internet still down. From SE8
Jane Tucker 💙 @jltholmwood
Reported 2021-04-16 07:15:37
@HyperopticCS we seem to have an outage in SE8?
Varun Mahajan @varunm
Reported 2021-04-16 06:32:33
@HyperopticCS is it down in Glasgow?
James @jimmyrobbo91
Reported 2021-04-16 03:09:15
Wifi down in Mile End @HyperopticCS any ideas on what’s wrong?
Deepu Mohan Puthrote @deepumohanp
Reported 2021-04-15 05:15:04
@HyperopticCS Spoke to Customer service over phone. It’s a planned maintenance outage. Next time if you could this on a Sunday when no one is working from home, that will be great
Coiflux #FBPE @coiflux
Reported 2021-04-13 08:11:48
@RosaliePilking1 @HyperopticCS You need a new job if your employer fires you for your internet being down. They sound utterly awful, if that’s the case.
Coiflux #FBPE @coiflux
Reported 2021-04-13 08:05:49
@RosaliePilking1 @HyperopticCS Perhaps they’re working hard trying to fix this instead of listening to you moan.
av @arshia_vafaei
Reported 2021-04-13 08:00:26
@HyperopticCS @Hyperoptic its not just M4 area even in M14 internet is down
Rosie @RosaliePilking1
Reported 2021-04-13 07:53:59
@Hyperoptic If you do not fix the connection in Manchester, I could end up jobless. :( A bit stupid when we pay so much a month.
av @arshia_vafaei
Reported 2021-04-13 07:48:09
@Hyperoptic ****o, is the hyperoptics internet down in manchester area ?
ʀᴀᴄʜ🏳️🌈 @scoobygeek
Reported 2021-04-13 07:39:18
@Hyperoptic there seems to be an issue in Manchester! Fun times for people who have to work from home 😬
HolyPanda @dannylavelle_
Reported 2021-04-13 07:36:52
@Bitter_Penguin @Hyperoptic Reliable? It’s down for Manchester.
Mark @murkmftw
Reported 2021-04-13 07:35:21
@HyperopticCS Hi the Internet seems to be down for me. Me and my partner both rely on it for our jobs. I've been on hold for 20 mins now and no answer. Can you help me?
Flóra₇ ◡̈ @heyfloraa
Reported 2021-04-13 07:27:23
@Hyperoptic wifi down, not surprised
HolyPanda @dannylavelle_
Reported 2021-04-13 07:25:00
@Hyperoptic service is down in Manchester. Please can you sort ASAP.
Gabriella Lucy Rose @GabyLRK
Reported 2021-04-13 07:24:59
Working from home in Manchester and the internet is down! Any news on what’s going on @HyperopticCS ?
#help #WFH
Dan Stojic @DanStojic
Reported 2021-04-13 07:20:58
@HyperopticCS my Internet has just gone down completely, I've tried rebooting the router twice and it hasn't worked, has there been an issue in the infrastructure?
livv @Livyben
Reported 2021-04-13 07:20:58
@Novichok_92 @DanCAtkinson @HyperopticCS I am and mine is down too
Julie Power @joolypowah
Reported 2021-04-13 07:19:38
@HyperopticCS my wifi has just gone down, is there work going on or something in the Manchester area? Badly need wifi for work!! https://t.co/U84kAWJk1F
Dan Atkinson @DanCAtkinson
Reported 2021-04-13 07:19:09
@HyperopticCS hi, a few people in my building with Hyperoptic internet is down, are there problem in the area?
Julie Power @joolypowah
Reported 2021-04-13 07:18:25
@HyperopticCS My wifi has just gone down, are there any works going on in the Manchester area? Badly need wifi for work!! https://t.co/uZCK134CAk
Alexi @AlexiBitsios
Reported 2021-04-12 13:05:21
@HyperopticCS why are your customer support reps lying to me about what’s caused an outage?
SwinnE3 @BobbySwinney1
Reported 2021-04-08 13:09:59
@goyalam @HyperopticCS Never had a problem to this day with my service or getting through on the phone. Maybe the service is different in certain areas so i’m not sure 🤷🏻♂️
Ian Turton @turtmcfly
Reported 2021-04-08 06:52:31
@HyperopticCS @eglenorg Down since 8am this morning in E1. No updates, no visibility. No response to my DM. 25 minutes to get thru on phone just now
Laura Elizabeth @_lauraeliza
Reported 2021-04-07 08:04:31
@HyperopticCS internet has completely down all day. A huge pain when working from home. When will this be resolved?
Emily Haigh-Jacobs @HaighJacobs
Reported 2021-04-06 16:09:29
@life_of_breanne @OneMinuteBriefs @Hyperoptic Still down 😂🤦🏼♀️
Emily Haigh-Jacobs @HaighJacobs
Reported 2021-04-06 11:28:03
When you want to whip up a quick @OneMinuteBriefs but you’re internet’s been down for what feels like years. Cmoooon @Hyperoptic 😂😱
MakOtoMusic @MacOtoRuffle
Reported 2021-04-06 10:49:50
@HyperopticCS Wifi is down in E16 - I've asked my neighbours and they say the same thing. Any update?
Rob Scammell @RobertScammell
Reported 2021-04-06 09:53:57
A year of remote working and I'm experiencing my first notable broadband outage.
We had a good run @Hyperoptic 📶
Q @Q09138879
Reported 2021-04-06 07:34:59
@HyperopticCS Service is down during an important conference call "due to a third party outtage" . No update from hyperoptic, and not picking up the phone for the last 30 minutes straight. Would be great to get some kind of feedback or an estimate at least
Priya @asimpleopinion
Reported 2021-04-05 06:37:09
@HyperopticCS Have DM’d you. Whole building is down. Update 12hrs ago was “engineers are working on it”, Same as I was told half hour ago. Others told that engineers will be here in c. 1 hr. Not clear why an engineer wasn’t sent out sooner.
George Crypto @georgecryptoc
Reported 2021-04-02 14:40:30
@GoogleStadia @HyperopticCS I still have these issues and I don’t understand why. Only Stadia is an issue. https://t.co/0Fye2zP0uE
Deza @Deza007
Reported 2021-04-02 07:03:57
Looks like @Hyperoptic @HyperopticCS lack of ability to fix an internet connection without a m***ive 1 week wait is costing them potential customers! https://t.co/iMMWoHlCQW
Deza @Deza007
Reported 2021-04-02 05:03:11
@Hyperoptic @NetflixUK That's great and all but when do you plan on providing a functioning internet service to your customers? Only being able to fix my connection in 2 weeks for example is unacceptable. Would definitely not recommended @hyperoptic @hyperopticcs #hyperoptic
Deza @Deza007
Reported 2021-04-02 04:58:47
@Hyperoptic @HyperopticCS You've certainly not kept me happy by having a non-functioning internet connection and only promising to fix it in 2 weeks! Would definitely not recommended #hyperoptic @Hyperoptic @HyperopticCS
Stamford Hill Estate @FOSHgardens
Reported 2021-04-01 05:41:38
From @Hyperoptic
“At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”
Dan McP @Danny_Mac_
Reported 2021-04-01 02:06:58
@HyperopticCS internet has been down in Ealing since 10pm. Any update?
𝓜𝓲𝓼𝓼𝓓𝓮𝓶𝓮𝓪𝓷𝓸𝓻07 @MissDemeanor07
Reported 2021-03-31 14:09:56
@HyperopticCS is down 😣
Stamford Hill Estate @FOSHgardens
Reported 2021-03-31 08:27:23
@SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.
George Crypto @georgecryptoc
Reported 2021-03-31 05:16:03
@GoogleStadia Same result with incognito. Everything works fine with 4G hotspot. Router restart won’t help. It looks like issue with provider @HyperopticCS
Giulia Romanò @gmb_ro
Reported 2021-03-30 16:05:30
@HyperopticCS unfortunately posting angry tweets seems to be the only way for me to get your attention. It’s been 5 days since the damage, nobody has showed up to fix it and now you’re ghosting me on emails and DMs... embar***ing. Can someone please escalate this?
p4rtiz4n @p4rtiz4n4
Reported 2021-03-30 08:39:02
@HyperopticCS there appears to be service outage in N1. Has it been reported, is there an ETA when when will the service be back
Dean Russell @NoodleTeqR
Reported 2021-03-30 08:17:35
@ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.
Kristina KS @foxikoxi
Reported 2021-03-30 07:24:19
@HyperopticCS could you please let me know when i can have wifi back? It's down for an hour already. M15 4LE, 176. Thank you!
Gideon Summerfield @gidster3000
Reported 2021-03-30 06:43:24
@ShobhitMaini @HyperopticCS @zoom_us @Hyperoptic We're getting issues with all video conference apps: Zoom, Teams, Whatsapp. Just switched from 55mbit @Plusnet to 1gbit @Hyperoptic and our video call situation has gotten worse. Seems to be an issue with wifi on the Nokia hub
xhanx @xhanx_plays
Reported 2021-03-29 14:03:39
@HyperopticCS internet down in CR0 postcode. Any ETA on fix?
Jack Mirror @jackmirroruk
Reported 2021-03-29 11:02:48
@IamLinguistics I only had many issues with Sky internet. Was quick but would drop out intermittently quite often...a nightmare for cod. If supplied for your new address try Hyperoptic, 150 up/down for £29 p/m
Nick Hulin @NickHulin
Reported 2021-03-29 08:23:46
@HyperopticCS
Internet down for the last three hours.
Could you let me know when the internet will be working in TW8 postcode?
Steven Bullman @Bully1957
Reported 2021-03-29 08:22:55
@Hyperoptic any news on outage in Brentford Dock?