Is Hotels.com down right now?
(latest update April 17, 2021)
Hotels.com is a website for booking hotel rooms online and by telephone. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Rick Bryan @RickBryanComedy
Reported 2021-04-16 11:06:29
@X_Tina311 @hotelscomhelp I am having the same problem. I booked a room through https://t.co/2kissQGxzD last week. I found the exam same rom for $30 cheaper @bookingcom I canceled my reservation with https://t.co/XR509NBGKB immediately and they still have not refunded my money.
Jadu Sheridan @jadu_sheridan
Reported 2021-04-16 10:39:52
@1anky1u1u @MartinSLewis @MoneySavingExp @resolvercouk @hotelsdotcomuk Same problem, hotel wonโt answer phone or emails and been p***ed from one advisor to another trying to get our money back. Had a voucher from https://t.co/RTWCxU6KJZ for cancellation last April 2020, rebooked,but still illegal to travel, so all that money gone probably
Danny @dannyg1334
Reported 2021-04-15 19:26:57
@dallascowboys @hotelsdotcom Writing down all those names mustโve made his hands hurt and thatโs why he dropped that p*** in the playoff game against the Giants
Victor Hernandez @rolyvic11
Reported 2021-04-15 19:19:42
@TomMoon92963710 @dallascowboys @hotelsdotcom He wouldnโt have scored but that first down would have drained the clock enough to win it
Dallas Cowboys @dallascowboys
Reported 2021-04-15 19:15:28
Patrick Crayton made sure to write down every WR that was taken before him in the #NFLDraft... & that chip on his shoulder helped him prove he was a great 7th round pick for the Cowboys #TBT
Time Traveling with America's Team presented by @hotelsdotcom โ https://t.co/XHvKK31733 https://t.co/kfuT5FIQmJ
Good Night @evelynlo96
Reported 2021-04-15 18:34:26
@hotelscomhelp you need to have someone who is competent to call me back. As a silver member and as someone who has been a patron of https://t.co/TSpfjFCLKk of almost a decade you're about to lose me as a customer. Nobody can resolve an issue for me either by phone or email.
Good Night @evelynlo96
Reported 2021-04-15 18:33:16
@hotelsdotcom you need to have someone who is competent to call me back. As a silver member and as someone who has been a patron of https://t.co/TSpfjFCLKk of almost a decade you're about to lose me as a customer. Nobody can resolve an issue for me either by phone or email.
Lisa Pereira @LisaPereira
Reported 2021-04-15 17:54:20
@hotelscomhelp - been trying to book a room with rewards all day and I keep getting an error message (both web site and app) - is system down? #helpplease
Chris Campbell @CreationByCC
Reported 2021-04-15 12:04:45
@hotelsdotcomuk after a 90 minute customer service call on Tuesday, and another 45 minute call again today our coupon issue; supposed to be ยฃ285 but only showing as ยฃ45 when used in the site still isnโt resolved...
Al Czerviks Driver @GBRCaddyshack
Reported 2021-04-15 11:10:48
After a few hours on virtual chat with @hotelscomhelp last night, they said they would call me at 730am to resolve issue. Still have not heard from them 3 hours later #badservice
Al Czerviks Driver @GBRCaddyshack
Reported 2021-04-14 21:54:08
Been trying for over an hour to book a hotel via @hotelscomhelp but website says to try back later and the phone number (cleverly hidden) says only to call if its a 72 hour booking PFFT> What HORRIBLE SERViCE! DM me please to resolve this issue.
W Kuala Lumpur @W_KualaLumpur
Reported 2021-04-13 22:30:09
For meetings or meet-ups, briefings or networking sessions, 20 pax or 200 guests.
The M.I.C.E. facilities at W Kuala Lumpur will button down or suit up according to your event needs.
Drop us a message at sales.wkualalumpur@whotels.com and explore the possibilities. https://t.co/nlfau3R08n
Bryan James @Bjam700
Reported 2021-04-13 13:42:56
@hotelsdotcom I have called 3 days in a row and not talked to anyone yet. I'm on hold now and have been for 55 minutes. All I want is my refund. Guess it's a trickle down with you and your hotels
Rachel Bianco @RachelBianco1
Reported 2021-04-13 09:16:55
@hotelsdotcom https://t.co/QeWbpcqeyu booking hotel rooms from hotels that are closed down and refusing to refund money.
Rachel Bianco @RachelBianco1
Reported 2021-04-13 09:16:09
@hotelsdotcom https://t.co/QeWbpc8D9U booking hotel rooms from hotels that have closed down and then refusing to refund money.
Rachel Bianco @RachelBianco1
Reported 2021-04-13 09:14:58
@hotelsdotcom https://t.co/QeWbpc8D9U booking rooms of hotels that closed down and now refusing to give refund. ๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก๐ก
candy @southerncande
Reported 2021-04-11 15:24:05
@hotelsdotcom Your app is down. Iโve tried 2x and called in for help. Cannot book anything. Error message says your system is down. Need to book for tonight. Thx https://t.co/7DdeJPL55G
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ะฐัะดะบะพั (sprong szn) @sad_ex_machina
Reported 2021-04-08 18:39:58
@celestialshawty @hotelsdotcom @hotelscomhelp @hotelsdotcom stop being trash and fix this. How come free cancellation is only available on certain hotels and bookings and why isnโt this communicated
Italo @_it_alo
Reported 2021-04-08 06:59:43
@de49175371 @hotelsdotcom I feel your pain... Iโve been trying to redeem my night reward after I spent thousands of dollars to earn in and it seems to be impossible. Iโve been trying to get the problem solved since JULY OF 2020. Their customer service is ๐ GARBAGE ๐!
Nik Nak @niknak_2412
Reported 2021-04-07 15:54:19
Is @hotelsdotcom down for everyone or just me? Haven't been able to access it by browser or app for almost 24 hours.
Justin @Justin74157586
Reported 2021-04-07 11:13:26
@iamstephbeatz @hotelsdotcom Oahu. Hands down.
๐๐๐ ๐ป๐๐๐๐๐ค โ๐๐๐๐ @thedallas_chick
Reported 2021-04-07 11:01:14
@SupaLinhtendo @iamstephbeatz @hotelsdotcom LOL! Iโm down!
Glenjamite @Glen_Sing
Reported 2021-04-06 21:35:49
@iamstephbeatz @hotelsdotcom Honestly, my wife would love to travel to Mexico! But if it came down to it... we would appreciate a trip to a hotel half an hour away if possible. Also, my wife is pregnant just barely p***ed the half way mark. A vacation is definitely needed!
S Uรญ Mhearaigh @Seoi_86
Reported 2021-04-06 16:11:40
@iamstephbeatz @hotelsdotcom I would take him ANYWHERE....... honestly after this lock down I just want to hear the pilot say "cabin crew, prepare for landing"
Jose Alvarez @jmalvar616
Reported 2021-04-06 16:04:01
Unable to book a new reservation using @hotelsdotcom #hotelsdotcom system seems to be down since this morning #vacation #hotels #expedia @Expedia https://t.co/UciMJKcIQR
Alisha Verma @AlishianThought
Reported 2021-04-06 14:53:57
@iamstephbeatz @hotelsdotcom I would take him to an open space... parks or open community places. Unfold a blanket, share a gl*** of whiskey, hug him, lie down and stare at the stars while holding hands. Too much to ask for in covid and life.
Mai ZB @hartaDePendejxs
Reported 2021-04-06 14:38:48
@iamstephbeatz @hotelsdotcom Seattle, hands down. Or Portland ๐
Shield @ShieldVoC
Reported 2021-04-06 14:07:30
@JohnHay93177460 @hotelscomhelp Hi John,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Shield @ShieldVoC
Reported 2021-04-06 14:07:23
@rakeshkamboj @hotelscomhelp @hotelsdotcom Hi,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Shield @ShieldVoC
Reported 2021-04-06 14:06:40
@easy_mfpeasy @hotelscomhelp @JetLuxury Hi,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Shield @ShieldVoC
Reported 2021-04-06 14:06:02
@LONGLIVELIA @hotelscomhelp Hi Lee,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Shield @ShieldVoC
Reported 2021-04-06 14:05:54
@jessbray7 @hotelscomhelp Hi Jess,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Shield @ShieldVoC
Reported 2021-04-06 14:05:36
@Eliziiabethhhh @hotelscomhelp Hi Elizabeth,
If you have experienced financial harm, we can help solve your issue. Submit your complaint here โ https://t.co/yXgK0ouE4n
Sarah @thesarahevans
Reported 2021-04-06 14:03:17
@iamstephbeatz @hotelsdotcom A trip to the west coast to travel down the coast of California or a trip to Seattle.
Jim from Zero Surge @seriesmode
Reported 2021-04-06 13:53:42
@iamstephbeatz @hotelsdotcom I have been dying to take my wife on a trip from Chicago down the Mississippi to New Orleans to visit all of the famous blues clubs along the way. Or if one place, how about Memphis?
Jorsh @jaworsky65
Reported 2021-04-06 13:50:28
@iamstephbeatz @hotelsdotcom My fictional wife would like to go to our favorite restaurant but it's shut down due to some pandemic or something
NayโNem @In2itiveSarcaZm
Reported 2021-04-06 13:44:15
@iamstephbeatz @hotelsdotcom I want to take @CitrusSmke to the Grand Canyon. His sense of wonderlust would make this an exciting time for both of us and the fact that heโs been so caring and gentle while my foot has been broken makes me want to give him everything! He deserves it @hotelsdotcom ๐ฅฐ
JadeTrimbee @JadeTrimbee
Reported 2021-04-06 03:24:33
@hotelscomhelp Thank you for sorting out this problem! Weโve received a refund now. Much appreciated.
Emawk Fan @easy_mfpeasy
Reported 2021-04-05 15:05:29
Iโm filing every single kind of complaint with Better Business Bureau against you @hotelscomhelp @JetLuxury because not only was it not mentioned that this company was not the actual hotel we were staying in, no one actually resolved the issue to our satisfaction. And this
Kimpton @Kimpton
Reported 2021-04-04 13:53:34
@scottimore2 Oh no, sorry for all the confusion! We appreciate that you hold us in high regard & hate to hear we're let you down during this stay. Can you please email us these details and anything else you'd like to tell us to twitter@kimptonhotels.com so we can look into this a bit deeper?
Mel T @bodhiseedmel
Reported 2021-04-03 19:49:46
@hotelscomhelp sent another lie, that @Hyatt offered me another room and I turned it down. 100% false! They had no other rooms. I'm calling the New York Attorney General's office for Consumer Protection and seeking legal advice. You have 24 more hrs to respond appropriately. https://t.co/eyY5YEvChu
Hazra Patel @billyshankly
Reported 2021-04-02 04:50:40
@hotelsdotcomuk I am still waiting for a refund since March for a closed hotel that was advertised on https://t.co/HiMZ5JlRH9. numerous broken including promises of returned calls by managers
0xNFThodl ๐ฆ @0xNFThodl
Reported 2021-04-02 01:48:11
@hotelscomhelp
Is your gift card merger down? It is such a pain to have to merge gift cards in the first place and your system seems to be down a lot to merge them.
I always end up with $20 or so left and I can't even merge those to others. Why?
Mel T @bodhiseedmel
Reported 2021-03-31 20:53:10
I purchased travel insurance from https://t.co/HNHC4jzmZO @TravelGuard said to cancel my reservation, file a claim & literally said it's not their problem that I won't have a place to stay because it wasn't their mistake @hotelscomhelp line is infinite hold and no one picks up.
POINT @pointcardhq
Reported 2021-03-31 20:39:50
@Batbear6 @HotTopic @Kohls @hotelscomhelp Hey! Can you please DM us the email address you have tied to your Point account so we can issue these points?
Mary Midgley @Mary1967
Reported 2021-03-31 02:34:44
@hotelscomhelp I don't have an itinerary number as i haven't managed to book yet. I have screen shots explaining my problem and would like to be able to email or post them. thank you.
Mary Midgley @Mary1967
Reported 2021-03-31 02:26:24
@hotelscomhelp can you give me an email address so that i can send screen shots to show a problem that i have making a booking?
Eric Mendelsohn @rantingroadrage
Reported 2021-03-30 21:35:24
@hotelscomhelp Nobody should use this site! I got their travel insurance due to a blizzard in Denver, then the airport shut down! Iโm still out of the money even though there was no way to get to Denver that night. Absolutely ridiculous to buy insurance and pay extra for no good!
BreakingData @breakingdata
Reported 2021-03-30 13:07:21
@hotelscomhelp That doesn't say taxes and fees that says taxes. You cannot under law label fees like that. You really need to fix the labeling on that.
TheNakedEye @SueDerosa
Reported 2021-03-30 00:00:41
@hotelscomhelp Itโs okay itโs an issue on your web page...there is no way to send the page of a list of Hotels...thatโs all I wanted to let you all know. Thanks anyway :)