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(latest update May 23, 2022)

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CryptoDevDad @cryptodevdad
Reported 2022-05-23 18:32:48
@HostDash They are saying email server connectivity. Our email @HostGator worked for two hours today though, so that was nice. Now they are down again.

Nilanjana Mitra @nilanjanakcs
Reported 2022-05-23 03:15:22
@HostGator @HGSupport Your hosting service and support is pathetic. Our website is down since 3 days now and sometimes it's being told that Ticket is in queue and sometimes told it's in process. Even you don't care to send an email to update the status.😡

HostGator Support @HGSupport
Reported 2022-05-22 12:17:44
@nullcookies @ANeilan @HostGatorES @nullcookies ****o Null! We see you have been messaging on many of our posts, but with no information specific to your issue! Would you mind DMing us your domain so we can help you out?

Megan Newman | eCommerce | Startups @Megannewman99
Reported 2022-05-22 10:40:13
@Zagoren @HostGator Unfortunately, there are a lot of customers whose websites get infected on HostGator servers. This is one of the reasons to have premium hosting providers like @tdwebservices where there are regular scans etc., and Malware will never be due to the server issue.

Sgt. Dragon @subakuryu
Reported 2022-05-21 10:42:51
@GhostGator1 Just so your imagination may run wild, I'm already seeing a panel of you, head down typing this tweet in your phone while over your shoulder your melanochrysum is judging you with angry googly eyes and some sorta vine arms on its potted hips from across the room. XD

Cramer Gallimore @CramerG
Reported 2022-05-21 09:51:13
@HostGator Yes, that is the only thing working. Webmail (only works in Chrome) is not much of a solution away from desktop. Spent two hours on the phone yesterday with you all. Exact same thing happened a month ago. Took a week of calling to get you to fix. Gator blames it on Apple! Huh?

Rob_Brownridge @rob_brownridge
Reported 2022-05-20 22:50:02
...& maybe later I could try re-creating it in WordPress. Even if I didn't at least #Hostgator was less than 1/2 price of Wix. I started doing that & at first it went well.
THU MAY 19
Ran into an issue: could not find any way to crop a photo.

Rob_Brownridge @rob_brownridge
Reported 2022-05-20 22:50:02
#Hostgator sage cont'd
Did that & created login but said "Access denied." Don't remember exactly what happened next but somehow the call ended.
I figured it was due to the Name Servers issue.
I decided to try to re-create my Wix site using the Hostgator "Website Builder..."

Cramer Gallimore @CramerG
Reported 2022-05-20 15:19:40
Hey @HostGator. For the second time you have broken my email (I changed nothing here). Tech support is arguing with me. Please find someone to fix it.

Tim Bunting 🇳🇿🇯🇵 @kiwiyamabushi
Reported 2022-05-20 05:35:04
(Oh, I'm having issues with my hosting, so photos aren't always showing up. I'm hoping to have this issue fixed soon. DO NOT USE Hostgator!!!)

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-19 11:22:32
@NSTPtaxPro @HostGator What are you seeing? We too have been in some sort of down status since May 13. We cannot seem to get the issue corrected.

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-19 11:21:35
@vivekchaurasiaa @HostGator What are you seeing or having trouble with? Having a terrible time getting someone to help. Been in some sort of down status since May 13.

Vivek Chaurasia @vivekchaurasiaa
Reported 2022-05-19 09:59:38
Worst hosting service provider @HostGator. Absolutely no expertise and support team is pathetic. Even for dedicated server customers their support is useless and they just ignore customers problem no real solution.

Paras Patel @ParasPa13524935
Reported 2022-05-19 02:00:06
@hostgatorindia @HostGator @HGSupport
We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service.
Issue 2: Repeatedly miscellaneous files are uploaded to all the hosted websites.

Paras Patel @ParasPa13524935
Reported 2022-05-19 01:54:48
@hostgatorindia @HostGator @HGSupport
We are using your hosting service(5-6 business accounts) for 6-7 years and now we are irritated with your service.
Issue 1: Yesterday, all email accounts(151 email id) data has been automatically deleted from your server without any reason

You can call me Rick @RickWritesNow
Reported 2022-05-18 14:15:35
@HostGator Still down? Our site is offline again.
Whats the ETA getting this resolved

secb0t @secb0t
Reported 2022-05-18 05:26:10
@HostGator The #phishing site hxxp://suvishheartcare[.]com/.well-known/De/41976/ was reported more than a month ago and is still active. Phishing content can also be found under other directories. Please take it down. https://t.co/huVCwKJ9EU

Tariq O. Rehman @TORehman
Reported 2022-05-18 00:47:47
@HostGator This is Day-6 of our Reseller Account been inaccessible. Repeated chats and emails are bearing no fruit. This is a business continuity issue for us and our clients. Case number is sent in DM. Please rescue!

Yevo @Yevo_a
Reported 2022-05-17 21:01:22
@twainmurua @HostGator @bluehostsupport Down again

Sebastian Murua @twainmurua
Reported 2022-05-17 16:51:44
@Yevo_a @HostGator @bluehostsupport Today, we've had more stability and after 1pm ET we haven't had any issues I guess the ports were closed or something. Well now its working but let's hope it doesn't crash tomorrow. Thanks for your help @Yevo_a

Max @Maxpar321
Reported 2022-05-17 16:10:45
@HostGator @HostGator VPS server still down and can’t login. When will this be fixed?

MACBA Buenos Aires @MuseoMACBA
Reported 2022-05-17 12:47:03
@HostGator We have been talking several times a day for the past 4 days. Always the same answer. It’s fixed. Works for 1 hour and then dies again. Then they explained they been having internal issues but today they asked for our IP. It’s is not an issue from our IP or our Internet provider

Kester Clarke @kesterclarke
Reported 2022-05-17 10:57:40
@HostGator @Hostgator, seriously this is just ridiculous. WHAT is the issue exactly? EXPLAIN!!! It's been SIX days!

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-17 08:06:58
@HostGator @HGSupport Do you have any details on the issue or a timeline for a correction? I can't get support to answer any questions and I cannot see the status of my open ticket online.

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-17 07:46:45
@HostGator @HGSupport @HostGator Still an issue! We need answers! The lack of communication on this is just brutal.

Wachira Muriuki @thekauzi
Reported 2022-05-17 07:05:18
@HGSupport @HostGator
Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

Wachira Muriuki @thekauzi
Reported 2022-05-17 07:04:58
@HGSupport @HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

Wachira Muriuki @thekauzi
Reported 2022-05-17 07:03:57
@HostGator @HostGator
Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

Wachira Muriuki @thekauzi
Reported 2022-05-17 07:02:40
@HostGator Worst customer service experience. 1/2 star. Bought a hosting plan and got malware infected after 2 days. The have a SSL backend issue but keep blaming google for the blacklisting for my site downtime. upselling me another sitelock upgrade for $280 before helping.

Sebastian Murua @twainmurua
Reported 2022-05-17 02:09:45
@Yevo_a @HostGator @bluehostsupport Do you know if MySQL configs were restored to other values as well. I am getting Timeout Errors and I realized they have an interactive_timeout of 10 and wait_timeout of 3600. Now sure if this might be the problem

Yevo @Yevo_a
Reported 2022-05-16 21:29:11
@twainmurua @HostGator @bluehostsupport It’s been working fine so far. That was the same issue external connection as well as outgoing connections were failing. I did realize that the php configs were reset such as max post size and execution time so I had to change those as well not sure if it’ll help

Sebastian Murua @twainmurua
Reported 2022-05-16 20:18:34
@Yevo_a @HostGator Have you had stability they told me the same crap in @bluehostsupport but it hasn't resolved the issue. I have an external API connecting to Bluehost but I get constantly a 503 error.

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-16 19:06:57
@HostGator Still an issue! Update your customers!

Brian Gallagher @bgallagh3r
Reported 2022-05-16 15:43:48
@acadiasystems @HGSupport @HostGator @bluehost Makes sense why they are being so ***ue since they are likely getting the 🤷♂️ from the data center. Wish they were a bit more open about that. I remember there was a large outage there a few years back that took a bunch of hosting companies offline for a while.

Sebastian Murua @twainmurua
Reported 2022-05-16 15:43:43
@Yevo_a @HostGator Having the same problem but with Bluehost is the same data server. Have they provided any solution?

Acadia Systems, Inc. @acadiasystems
Reported 2022-05-16 15:32:55
@bgallagh3r @HGSupport @HostGator It looks like @bluehost is also experiencing the same outage. @HostGator and @bluehost share the same data center in Provo (Ace Data Centers)

Brian Gallagher @bgallagh3r
Reported 2022-05-16 14:06:40
@HGSupport It's been a few days and this networking issue has persisted. There has been little transparency about the issue at all other than "We are on it". Do better @HostGator.

Jenny 🇺🇦 @JennyMakesStuff
Reported 2022-05-16 11:31:34
@maedizon168 @HostGator @HGSupport Same here with my dedicated server. Unbelievably difficult to finish any work. This has been happening since the outage a few days ago.

kushymakeke10191986 @kinkyk1086
Reported 2022-05-16 07:34:49
Woot. its not down on my laptop but on my PC it is. Lets see if hostgator opens.

WWWeb @maedizon168
Reported 2022-05-16 03:47:58
@HostGator @HGSupport My dedicated server has intermittent connection. Whats happening? Sometimes up and sometimes down. In just a span of minutes. This is not stable. Its been 3 days already

Eccentric Musician Company of New England @eccentric_music
Reported 2022-05-15 12:28:04
A big thank you to Frenita P. at @HostGator for resolving the issue that plagued https://t.co/8zl9PqUsxw for 3 months. Please a note to our followers that the site was reverted back to 2020 so it will take a few days to clean it up and about a month content wise!

Surf For Local Music Social Fanzine - #SFLM-SF @SFLMS_Fanzine
Reported 2022-05-15 12:24:17
A big thank you to Frenita P. at @HostGator for resolving the issue that plagued https://t.co/DXQOJegTTW for 3 months. Please a note to our followers that the site was reverted back to 2020 so it will take a few days to clean it up and about a month content wise!

Mr P @glenp
Reported 2022-05-15 12:21:37
A big thank you to Frenita P. at @HostGator for resolving the issue that plagued https://t.co/N2GJWRlPni for 3 months. Please a note to our followers that the site was reverted back to 2020 so it will take a few days to clean it up and about a month content wise!

Surf For Local Music Social Fanzine - #SFLM-SF @SFLMS_Fanzine
Reported 2022-05-14 13:24:21
****o followers! We are looking for a new hosting service as the current one @HostGator is not working out for us. We keep getting the run-around. Tech chat send us to email and then crickets. 3+ months of being down but we will be back soon.

Mr P @glenp
Reported 2022-05-14 13:05:27
The Surf For Local Music website has been down for several months now. I am looking for a new website hosting services. Recommendations with the exception of @HostGator welcome. Can anyone sing round and round?

Kenny Rogers @kanduthedog
Reported 2022-05-14 10:21:12
@ezas123 @HostGator Had the same problem a couple of weeks ago. You should not have to @ them on Twitter to get them to fix their support.

Anshul Sharma, 🇮🇳🕉️ @anshulkush
Reported 2022-05-14 09:21:06
@hostgatorindia Is hostgator server down?

Dillon @dillonsname
Reported 2022-05-14 08:09:53
@HGSupport @IWTMYL @b***resourcecom @HostGator Site is down again! They don't take ANY accountability. First they were "under attack" and then it was "connectivity issues". Can't wait to see what today's excuse will be. Absolutely unacceptable how poor this service and support is. Do NOT recommend @Hostgator

Lwazi Dlamini @Lwazi__Dlamini
Reported 2022-05-14 01:52:40
@HostGator your support platform is down

WWWeb @maedizon168
Reported 2022-05-14 01:50:00
@HGSupport @HostGator All my websites are sometimes down the up whats happening? And my dedicated server became too slow. Any updates if you are done fixing your server since yesterday??
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