Is HM Revenue & Customs down right now?

(latest update February 07, 2023)

Her Majesty's Revenue and Customs is a non-ministerial department of the UK Government responsible for the collection of taxes, the payment of some forms of state support and the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers. Is it up or down? Is it down for me? Check the status or Report your issues below!

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HM Revenue & Customs Problem Reports

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HM Revenue & Customs Latest Reports

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Muravie Wall @Muravieposter

Reported 2023-02-07 05:26:44

@HMRCcustomers To fix this, we filled out the necessary form and sent it as a letter to the HMRC customs address. However, if there is an improvement and a refund will be provided to us, we would like to forward the account information for this.

03Germas @03germas

Reported 2023-02-07 04:55:24

@patpryce @BladeoftheS We need to raise Corporation Tax, reinstitute top end tax bands, close loopholes, re***ign HMRC staff from benefit fraud dept (tiny issue) to tax avoidance/evasion dept (huge), renationalise key utilities. People struggling to heat/power home? Double profits for BP disgusting

Gemma @Gemma61135623

Reported 2023-02-07 04:42:04

@HMRCcustomers He also said systems were down 😂 fingers crossed.

Peter Keaney @buglas67

Reported 2023-02-07 04:40:19

@ToreKlos @alexcobham EBTs weren't the problem,it was the persistent denial of side letters that killed them,but again you knew that.HMRC gave dead Rangers numerous opportunities to declare them

The Dragon's Keep @dragon_keep

Reported 2023-02-07 04:35:48

_Buddha_Quotes: If a man going down into a river, swollen and swiftly flowing, is carried away by the current - how can he help others across? https://t.co/4HmrClSgy6

Richard Leader @RichardLeader

Reported 2023-02-07 04:30:11

@jane_crofton @RachelReevesMP Another fine example of Labour looking down at the British public, who it implies are naive enough to believe that just because the B in BP once stood for British that HMRC somehow has the power to seize as much of said dual-listed multinational's global profits as it wishes. 🤡

Cooper @Coo57058707Alan

Reported 2023-02-07 04:19:58

@target20050 @kjoan3991 @Britain_People SCM has no physical presence in Ireland..It had a fund domiciled there in the nineties..It’s a successful U.K. LLP selling investment products worldwide bringing in revenue for HMRC via personal taxation ..What’s your problem.

Gemma @Gemma61135623

Reported 2023-02-07 04:19:45

@HMRCcustomers hi! The man on the phone told me the systems were down this morning (8am) and he’d call back. Are the systems up again?

HMRCsick @HCsick

Reported 2023-02-07 04:12:12

@Stephen41792571 @NotRichYoungFa1 @RestIsPolitics @campbellclaret @RoryStewartUK @HMRCgovuk They will be forced to release something. It is then a question - for them, of which least damaging version they can get away with revealing. I hope your FOI wording was such that HMT don't have wriggle-room. Wonder who they will blame, if it comes down to face-saving?

Hᴀʀᴠᴇʏ B 🇫🇷🇵🇭🏹🌳⚽❤️ @BuddahsBrother

Reported 2023-02-07 04:08:33

@seanibhoy93 @Sjopinion10 Rangers broke an actual law. HMRC closed them down.

David Lumb @david_lumb1

Reported 2023-02-07 03:49:58

@HMRCcustomers hi I’ve received a letter saying the direct debit I set up on 31 Jan was unsuccessful due to a “system issue”. It tells me to ring a number to set up a payment. I’ve tried a few times but I’m hold for ages and no-one answers

💥🔥Mr K🔥💥 @MrK100P

Reported 2023-02-07 03:12:36

@Ned_SS22 You were liquadated when HMRC refused administration. Forceably sold to Sevco by Duff & Phelps. Rightfully, Celtic fans refer to the matches as the Glasgow Derby now. Your legacy was entirely broken.

Connor @ConnormooreWba

Reported 2023-02-07 03:11:00

@HMRCcustomers Issue with my P45 and tax code

becca @becbec76

Reported 2023-02-07 00:51:24

@SimonOHagan @HMRCcustomers I have been trying to get through since before 31st and I have the exact same issue. I've spent hours over the past few days trying. I got through Friday after an hour and 12mins but had to get back to work. Tried yesterday. Will try again today. Anxiety high

Richard @dickietunnel

Reported 2023-02-06 19:56:14

@PhilipCJames @JennyMc97820255 @am1874northwich Phillip you and the people who agree with you can fix this problem. Simply send more of your and your friends money to HMRC for the NHS perfectly legal to do it. I will say thank you right now for your additional generosity.

PA Ulysees @paulwham500

Reported 2023-02-06 18:59:02

@cheesedoff3 Had a great call last year with HMRC , she was super polite and resolved issue - need to call again, hope I avoid this wally

Yousuf A. Khan @TheYousufKhan

Reported 2023-02-06 18:55:13

@HMRCcustomers The issue is that there is no indication work has begun on my application, so I was wondering if there was some sort of issue or if it had been missed? https://t.co/Q9NkMqfFSt

Eternal Student @NEMHBA

Reported 2023-02-06 16:18:26

So many lives were broken by the #LoanChargeScandal. Lives are lost to #LoanChargeSuicides. Yet HMRC are resisting a full detailed review. Why? Who are they protecting? Who are they serving? #LoanCharge

Lindsay Cox @Coxlin

Reported 2023-02-06 16:03:11

So I found out if you owe HMRC money (and not a lot) they cut down your taxable allowance by like 2.6x to get it back... https://t.co/WNmCU9L7yg

Rangers Tax-Case @rangerstaxcase

Reported 2023-02-06 14:53:14

@Hunners2 But the entire Rangers process- from the FTT to the Supreme Court- never considered the issue of fraud one way or the other. The penalty ***essment was separate and Rangers' appeal was never heard. HMRC dropped the claim about a year ago rather than have a pointless FTT.

James Goes Cycling & Sailing🚴🏻⛵️🇺🇦 @JamesKPatterson

Reported 2023-02-06 14:37:40

@factsmatter81 @Jacob_Rees_Mogg Ha ha - right. Not missing that 42billion of uncollected tax due to HMRC and not to mention the trillions avoided in greed- but yeah, the EU has the problem.

Wayne Garton @MrWayneGarton

Reported 2023-02-06 14:06:54

@westieross @beds_villafan Rangers were lying to the inland revenue about players wages for years that’s why they were busted down, same as city here miss reporting the managers and players salaries. Maybe HMRC a will get involved too

Bill Bullick @BillBullick

Reported 2023-02-06 13:37:24

@DominicFarrell My last employer expected customer calls to be answered within 3 rings. By contrast, I’ve had recent experience with HMRC - 31mins to get through & a recorded message about my call being “important to them”! Seems only their time is valuable & not mine. Public sector is broken.

mynameisdave @cheesuschrist_0

Reported 2023-02-06 13:26:31

@mialp @HMRCgovuk @RishiSunak Exactly, there is no way these people got so rich by paying taxes and there lies the problem, and brexit and the ECHR. it all amounts to one thing - keeping the rich rich.

Lance_v2.1 @Cryptic_Giraffe

Reported 2023-02-06 13:08:18

@Jon85943072 @Gopher4Mn @LPNational @POTUS Hmrc is the same. Its not a funding issue. https://t.co/lFRvCWn0Sm.

Michael Piper @MPiper41942

Reported 2023-02-06 13:00:51

@RishiSunak ****o Prime Minister. I ask..Why is the HMRC Help to Save application site down. 8 days I’m aware of now. I’ve followed support process and getting nothing. Give you came up with this scheme, why can’t I apply. I’d love to join, and qualify. Yet it seems CLOSED.

Laura Gurnett @lozzig13

Reported 2023-02-06 12:58:00

@HMRCcustomers So how can I resolve the issue if I can’t get through on the phone? It’s been far longer than 28 days since requesting the refund

shamrao @shamrao222

Reported 2023-02-06 12:54:24

@princessiceni @HMRCcustomers @DarcyDrollinger he can help you resolve your issue within 40mins Asap ✅

stellacreasy @stellacreasy

Reported 2023-02-06 12:51:56

What makes no sense is that you can get a childcare grant for full time studies at undergraduate but not doing a phd - does the @HMRCpressoffice think ladies with babies shouldn't become doctors? if @DavidLammy wants to follow up @AshBowler happy to support! @PregnantScrewed

Ben Sparks @SparksMaths

Reported 2023-02-06 12:47:03

@JamieBGall Curious whether you charge late payment fees and interest in this case. I've had the same issue. Several times solved by pointing out HMRC advice. Speedy payment then. Once or twice actually charging those fees and reissuing invoice.

Amanda Brown @anoamo1

Reported 2023-02-06 12:39:14

@HMRCcustomers I got through after an hour's wait but was then cut off during the call - this was the main problem. I'm well aware there is a large volume of calls but do not expect to be cut off once I've got through.

Connor @ConnormooreWba

Reported 2023-02-06 12:32:57

@HMRCcustomers I have had a tax code issue and received my P45 from my previous job and need help making sure this issue doesn’t affect my next pay.

Maria da Penha Stapleton @mdapenhasg

Reported 2023-02-06 12:29:03

@HMRCcustomers I had call with HRMC earlier because I over payed income tax and needed to merge tax records. The call from that number was to confirm details. Now I can’t login to my online account either because of an MCI issue

Maria da Penha Stapleton @mdapenhasg

Reported 2023-02-06 12:27:12

@HMRCcustomers Had a call today to merge tax records and because I overplayed tax. Needed to confirm details, also can’t access my online account because of a MCI issue

Amanda Brown @anoamo1

Reported 2023-02-06 12:23:57

@HMRCcustomers If this is an ongoing problem, the advisor should take a number so they can ring you back.

Amanda Brown @anoamo1

Reported 2023-02-06 12:22:07

@HMRCcustomers Like other customers, I've just had almost an hour's wait to get through on the helpline only to have the call terminated- as though the phone had been put down- after only a few minutes. This really is unacceptable and the problem needs to be rectified asap.

Pete @septichank

Reported 2023-02-06 12:09:49

@HMRCgovuk Since when did ‘tax avoidance’ become illegal or simply demonised? Surely you mean ‘tax evasion’. No-one, and I mean no-one should be expected to pay more tax than they legally need to. This is a modern day problem of using words or phrases in the wrong context.

Esme Heather @ECottier

Reported 2023-02-06 11:24:45

@HMRCcustomers been trying to get through to someone all afternoon and your lines keep cutting me off!! How am I supposed to speak to someone about my issue with my tax??

Andy G @LincolnMOD

Reported 2023-02-06 10:44:37

Mother in law gets a cheque from a tax rebate after father in law died.. @HMRCgovuk issue cheque but name incorrect?? Call to amend with correct name and told a new cheque will be sent but could take 18 weeks!

Rangers Tax-Case @rangerstaxcase

Reported 2023-02-06 10:43:35

Why did they lie and deny for years? While HMRC were persistently asking about payments to players and demanding to see records, Rangers doubled down paying more and more players through an increasingly risky scheme. Why did they do this?

Ben Pegg @bfpegg

Reported 2023-02-06 10:33:00

@HMRCcustomers As previously discussed. Companies House records are correct. The problem lies inside the HMRC system and nobody can support me even though most people I speak with understand the problem.

Richard H @TheHoogie

Reported 2023-02-06 10:16:35

I’ll expect to see Zahawi making a comeback in just over 90 days to explain in a 4,000 word essay in the Torygraph how he was taken down by the left-wing HMRC

beech @beechmoore

Reported 2023-02-06 09:43:45

@HMRCcustomers ****o. I've been trying since mid December to speak to an advisor about an urgent tax problem. No-one ever answers the phone. What is going on with your phone response service? I used to be able to speak to my tax office directly with any queries. Please - can anyone help me?

Jasmine Banks @hahajsjsksjsj

Reported 2023-02-06 09:40:55

@HMRCcustomers To file my tax return... which is now late because nobody can seem to help me with this issue. On one page it says U.K. or International p***port and then on the next page it says U.K. p***port. Thanks

maia wickham @maiawickham

Reported 2023-02-06 09:26:09

@HMRCcustomers @Xeilidh_ I’ve been having the same problem for over a week. Need to sort out how to challenge payments due

Jasmine Banks @hahajsjsksjsj

Reported 2023-02-06 09:24:17

@HMRCcustomers Okay well what happens if that doesn’t work ? I’m trying to resolve this issue and I need solutions

Rangers Tax-Case @rangerstaxcase

Reported 2023-02-06 09:16:17

The entire Nimmo Smith enquiry was a sham designed to close the issue of Rangers’ stolen silverware before HMRC’s appeal of the Big Tax Case could be heard. To Nimmo Smith’s surprise, Rod McKenzie waived the SPFL’s right to hear the issue again if the tax case result changed.

isabell Butler @isabell31175588

Reported 2023-02-06 08:35:09

@HMRCgovuk I always paid my taxes with my NHS overdrafts and I have my cherotamol benefit as I'm a NHS worker and avcare home managers money coming through and I'm pleased to say I won't be back in work for a while as I'm still a bit unwell after my personal problem

Olivia Macaulay @OliviaMacaulay

Reported 2023-02-06 08:23:25

@HMRCcustomers Also, I have an MCI issue on my account, I called in November and was told it would be resolved by janurary, however it still says my account is locked. What can I do?

Annette @KernowGold

Reported 2023-02-06 08:16:40

@carolvorders @GoodLawProject Mansour’s company has received £10m from the government, then decided it should pay £2.6m in corporation tax but HMRC disagreed, opened a ‘diverted profit tax case’ and Unatrac paid £4m. There’s still the issue of Mansour’s company selling mining equipment to Russia. https://t.co/eHyb5Zi0Cd

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