Is Giffgaff down right now?
(latest update July 24, 2021)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using O2's British network. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Giffgaff Problem Reports
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Ree @ree_tweets_
Reported 2021-07-24 06:41:00
Day four of no internet, TalkTalk don't know what the problem is and have just said wait for an engineer next week sometime (oh and they might charge us for that) and I don't even have good mobile data thanks to @giffgaff. I am horrendously bored.
Seph Bentõs 🎸🎶 @SephBentos
Reported 2021-07-23 13:16:56
@giffgaff Hey! My internet is down for a few weeks due to a house move and I’ve burned through almost all of my data. How do I switch to the £35 unlimited *today*? I’ve selected it, but the only option is to have it kick in next month! Please help before all of my data runs out!
hope;) @fruitloops4ever
Reported 2021-07-23 10:46:57
everyone drop a giffgaff down below for @jupiterdwt
Alex Dixon @Abcmsaj
Reported 2021-07-23 07:04:12
@giffgaff Hi, ordered a PAYG phone from you yesterday, said it would be next day delivered with DPD, but just checked and the status of the order is still Processing? Is there an issue?
passenger365 @passenger365
Reported 2021-07-23 06:34:14
@KarimKerbouche @giffgaff Multiple people with the same problem
https://t.co/HdtPeSfwDa
https://t.co/NK3pfiC5R3
https://t.co/3HB51OTYja
https://t.co/NPD8kx716E
https://t.co/ZbuP1FX4YJ
https://t.co/oArQL9l8mH
A SIM swap won't help. @giffgaff need to investigate properly
passenger365 @passenger365
Reported 2021-07-23 06:33:09
@freshandsound @giffgaff Multiple people having the same problem
https://t.co/HdtPeSfwDa
https://t.co/NK3pfiC5R3
https://t.co/3HB51OTYja
https://t.co/NPD8kx716E
https://t.co/ZbuP1FX4YJ
https://t.co/oArQL9l8mH
Why don't you actually look into the issue @giffgaff?
Izzy @_Izzers
Reported 2021-07-23 05:02:08
@giffgaff Thank you - the response to my messages by the team have been fine but the issue is still unresolved and I leave to go on holiday tomorrow.
Izzy @_Izzers
Reported 2021-07-23 04:51:35
so disappointed in @giffgaff's delay in repairing my refurbished phone. The repair has been "on hold" for a week now because they incorrectly ***essed it as being out of warranty. This is my 2nd refurbished phone from them which has had an issue. 10/10 would not recommend
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-23 03:04:25
@derekbrynevans Hi Bryn. The quickest option would be to SIM swap. This transfers your number and any remaining credit/goodybag over to a brand new SIM. More info can be found here, https://t.co/T1c9UX5ENm - giffgaff Tasbiya
MikeKAB @Mykiel_B
Reported 2021-07-23 02:08:46
@derekbrynevans @giffgaff Hi Bryn. Quickest way is doing a sim swap. Get a fresh sim for a pound from ur local shops and log into ur account to perform sim swap. Make sure you are logged into your account or it will give you a dif number. See https://t.co/Yo8t5CeLcA otherwise see https://t.co/q0CalzE5Wr
AJ @AJdunord
Reported 2021-07-22 18:01:18
@giffgaff does your network just crash when it’s sunny ? Fix up
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-22 13:48:00
@couscousmami Hi there. We're sorry to hear this. You can order a SIM here, https://t.co/yf438UIBKO and then perform a SIM swap by following the steps here, https://t.co/T1c9UX5ENm - giffgaff Tasbiya
David Thompson @AfcThomo
Reported 2021-07-22 03:20:10
@giffgaff is there a problem at mo!! My goody bag purchase has failed, can’t log on and p***word reset not working??????
St John's Church, N4 @sjebp
Reported 2021-07-21 12:31:17
@giffgaff Thanks. Unfortunately it just says that the agents are investigating the problem, but I can't say which phone number the problem relates to. There are about 10 attached to that email address.
St John's Church, N4 @sjebp
Reported 2021-07-21 12:11:28
@giffgaff I think person needs a PUK code to unlock the phone (he's somehow locked it). The problem is that because we activated the sim for for him, he doesn't have an account with you, so I can't get it from his online account.
caitlin donnelly-pierre @caitmait1
Reported 2021-07-21 11:08:30
@giffgaff @scouselesley Mine is down too, LS17. No service or 4G at all
Lesley McGlynn @scouselesley
Reported 2021-07-21 10:05:50
@giffgaff is giffgaff down in NW3??
Londoner @freshandsound
Reported 2021-07-21 05:55:12
@giffgaff ****o i joined recently but i only have 3G and not sure i understand where is the problem
Dawn Blenkin @OTBLENKIN
Reported 2021-07-20 02:21:50
Trying to do a sim swap and it’s not working! The helpful agents @giffgaff have been rather unhelpful! How do I speak to a real person rather than the messaging service which has failed to resolve the issue @giffgaff ?
Daniel Burling Mumford @BurlingMumford
Reported 2021-07-19 15:15:20
@TalkTalk According to customer support, there is an issue with Openreach in the South area, engineers have been working on it for a few hours...thank God for my giffgaff 4G wifi hotspot or I'd have not got any work done.
A Beautiful Mind @my_own06
Reported 2021-07-19 04:15:44
@giffgaff Thank you for reply.. still not working :( .. I just received this message from you,, please can you help me to fix this problem ,, thanks https://t.co/aB4qcpoNE4
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-17 03:06:09
@useyourhead1 Hi there. Please can you contact us via DM with a little more information on the issue you are experiencing, so we can help further - giffgaff Jade
Kim °o° @kim_charlton
Reported 2021-07-17 02:39:26
@MoneySavingExp Bought my DD a refurb iPhone 7 from Giffgaff- ok for 4 months & then developed a terminal fault which was a hardware recall issue that had not fixed before sale. GG only wanted to repair (no phone whilst wait) but successfully argued should have been done before sale so refunded.
No Followers Please @useyourhead1
Reported 2021-07-16 23:12:09
Hey #giffgaff you have till 3:00 pm tomorrow to fix my account before I leave. I have no service... https://t.co/DxQh4rgqEp
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-16 12:10:07
@grebbs We've had a look into this for you and we recently fixed an issue in this area. Please can you reboot your phone off and on again, and then perform a manual roam to refresh your connection to the network. You can see how to do this here, https://t.co/P0ju2H9ntM - giffgaff Jade
John Woods @Yorksims
Reported 2021-07-16 06:50:31
@mbeswick64 @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/0jVm0x0xxB if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
Mark Beswick @mbeswick64
Reported 2021-07-16 06:46:19
@giffgaff is there a problem in Coventry? I have had no mobile signal since last night.
Richard Hesketh ☯️⚛⚕ Don't Call Him B****s. @RichardHesketh1
Reported 2021-07-14 06:34:05
@O2 are behaving atrociously when trying to "Resolve" a problem with signal absence in our area. @GiffGaff immediately released me from contract (they are on @O2 as well). What's wrong with this company?
DS @thedhruvs
Reported 2021-07-13 11:33:45
@giffgaff Yes I did and since then the text are not working. I am flagging this issue everyday but your support team hasn’t made any progress. It has been around three weeks.
Mike Fletcher @oldskoolkiddy
Reported 2021-07-13 11:16:17
@giffgaff Packaging - no problem, and I’d expect a phone sold as in excellent condition to run as such. Other refurbished iPhone sellers guarantee a minimum battery performance of 85%? No point spending £200 on a phone to have rubbish battery life!
St John's Church, N4 @sjebp
Reported 2021-07-13 10:18:32
@giffgaff You kindly sent us some SIM cards to give to homeless people who use our food bank. We're having a problem with a pin lock on one, but can't find a way to contact you about it. Can you help?
Drew Ledson @DL_BSL
Reported 2021-07-13 09:35:09
@Ofcom @tescomobile @NTSscamsteam @O2 @EE @giffgaff Cheers for this, but it needs to be 6 weeks.
Tesco Mobile claim to have resolved the issue, however, straight away there is a new problem.
I've lost work, customers and contracts.
If they won't release me from contract I will pay £102 they're demanding and leave.
Buyer beware!
DS @thedhruvs
Reported 2021-07-13 09:25:43
@giffgaff my texts are not working since switching to your network. Half of my apps are not working due to this.
Instead of looking for solutions , your team keeps asking to do things I have already tried.
Please look into the issue from backend
robert smith @dancastree6346
Reported 2021-07-12 14:57:59
@giffgaff slight problem on that dpd uk are still not letting customers sign for parcels still because of covid
John Woods @Yorksims
Reported 2021-07-12 02:27:52
@Broski_chris @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/0jVm0x0xxB if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
Plipo Gamez @PlipOGamez
Reported 2021-07-11 13:03:47
@TheO2 Greetings, why do you allow the baffoons @giffgaff to use your network without oversight? They are incompetent in every thing they do. I have been using their service for only three weeks, and every query, service issue, I have had with them, have been met with #idiocy.
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-11 06:53:14
@osmanski_tony ****o there, To transfer your number to a new giffgaff SIM you will need to perform a SIM swap. The link provided contains everything you need to know on performing a SIM swap, https://t.co/T1c9UX5ENm - giffgaff Ann
🎸Gerry⛳️☀️ @ufothewho
Reported 2021-07-10 09:19:24
@dawneva3 You’re lucky you got it,all I got down here is giffgaff lol
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-10 07:52:16
@moshoodHA We can see that a mast issue was resolved there in the past 24 hours, so please allow another 24 hours to get your services back up again. - giffgaff Tasbiya
e.t.e.r.na.l @eternal11460258
Reported 2021-07-10 07:32:09
@Ariel_Sevilla @giffgaff I strongly recommend @rexxytech he help me recover back my locked account when I have similar issue. His legit and guaranteed
Trevor Godman @Trevski74
Reported 2021-07-10 04:56:48
@oliviasolon Giffgaff - cracking value and dead easy to change packages up or down each month.
Enda Guinan @endaguinan
Reported 2021-07-10 04:54:31
@oliviasolon Hard to fault @giffgaff (it piggybacks on o2). Never had an issue in 10 years.
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-09 06:11:11
@apple_got Go to https://t.co/QyqBfosTAp then select the following,Top-up balances and goodybags - Membername - Credit balance or goodybag allowance - Credit balance - Yes -Yes then select no I still need help then you can detail the issue and an agent will get back to you. - giffgaff Ann
Paul Crompton @major_rawls
Reported 2021-07-09 04:38:19
@giffgaff Not according to Apple who actually called me and spoke to me. It was a real conversation. It is def a giffgaff issue. I’ve had two verification codes from you this morning. And the message I get after typing them is “You’ve entered the wrong code.” ….I haven’t.
Sal @fookat
Reported 2021-07-08 14:27:54
@giffgaff I have barely had a signal all afternoon, is there an issue?
Tom Foster 🇪🇺🇬🇧🇯🇵🍕 @goosetdf
Reported 2021-07-08 09:52:12
@giffgaff Seems to be an issue receiving texts for many people at the moment
https://t.co/oqPcgOiMWx
Tom Foster 🇪🇺🇬🇧🇯🇵🍕 @goosetdf
Reported 2021-07-08 09:43:31
@giffgaff @donnajeff She also raised it as an issue this morning and had no response
giffgaff | The mobile network run by you @giffgaff
Reported 2021-07-08 09:26:01
@donnajeff ****o there, We have not had any reports of an issue with not receiving text messages. Please send us a direct message so that we can get some more information. - giffgaff Ann
Rob @RobbieTheMoo
Reported 2021-07-08 04:16:15
@giffgaff GiffGaff, are you feeling ill? Under the weather? I ask as signal coverage has been very bad in Edinburgh past few days. Wondering if it is a wider problem or a localised problem? Wife and I affected at very least across two phones between us.
M.Salman.Haider @Salmanhaider315
Reported 2021-07-07 05:53:28
@giffgaff New number isnt a problem I know but is it possible to change my new number to my old number? Would that be possible?
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