Is Giffgaff down right now?
(latest update January 22, 2021)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using O2's British network. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Chisel @chizcw
Reported 2021-01-22 17:59:40
I've heard mention that O2 uses the VirginMedia (fibre) network ... is this true? If so could it explain why a three day (and counting) VM outage coincides with shockingly bad mobile data on giffgaff (aka O2 network)?
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-22 06:36:09
@Babanangos That's no problem, Gary. Take care - giffgaff Hannah
David Dan%iels @OzoneVibe
Reported 2021-01-22 06:24:11
@sx***5 @giffgaff The reason I know there's 15 is that we've been trying to get some things changed down the access road.
Unfortunately it's an unadopted path ... and we're also trying to get that changed to make other enforcements more easily applied.
David Dan%iels @OzoneVibe
Reported 2021-01-22 06:19:20
@sx***5 @giffgaff You've not driven down the roads near me recently, then. LOL!
80% on the road.
Amanda Bogdanovich @RedshawAmanda
Reported 2021-01-22 04:49:40
@MatthewIkwuama2 @Mykiel_B @giffgaff I also am having this problem today
jaymaiksays @jaymaiksays
Reported 2021-01-21 19:22:34
@till_the_wheels @giffgaff @till_the_wheels As giffgaff use the O2 network use their service checker to enter your work postcode, you can report the mast outage on the O2 form. O2 service checker/status
https://t.co/U72jMtrWqC
Use Google maps and enter the street name to get the street postcode
Ryan Raff @RyanRafferty96
Reported 2021-01-21 18:56:21
@TheGiffGaff @Alan45075546 @SkySportsNews In that case the issue is with the application of the rule, not the rule itself 🤷🏻♂️
John Woods @Yorksims
Reported 2021-01-21 16:04:21
@newcastleguy @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/ZH5DkLLNg6 if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
Matt Adshead @adshead_matt
Reported 2021-01-20 07:03:36
@giffgaff It's multiple postcodes from Bolton, Altrincham and Manchester. It's not a mast problem. It's a gifgaf problem.
S. M. C. @stephenmccole
Reported 2021-01-20 05:15:17
@gingstertrippin I'd recommend @giffgaff mate, never had an issue, change how much you pay each month, never needed to pay more than 10 quid a month :)
Haoyu Wang @why8195
Reported 2021-01-20 04:52:33
@emmadotcom @giffgaff I have the same problem.
Mike @Mike63951575
Reported 2021-01-19 21:16:31
@giffgaff Wow! Declined by @Klarna Very bad business teaming up with them @giffgaff I have been with giffgaff for years and had zero problem before. It seems many others having the same problem looking on your community boards @giffgaff losing all your loyal customers.
Emma James @Emma_James
Reported 2021-01-19 01:16:51
When you're live @giffgaff please can we DM. I have an issue I'd like to resolve & I need your ***istance @o2businessuk were very helpful but unable to take it forward, I gather it's over to you, thanks!
John Woods @Yorksims
Reported 2021-01-18 02:05:24
@angysobrino0104 @hedgerow_notes @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/ZH5DkLLNg6 if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
angysobrino @angysobrino0104
Reported 2021-01-17 23:01:19
@hedgerow_notes @giffgaff I have the same problem. All day long with no data/SMS/calls
SURYA @Suryathakur611
Reported 2021-01-17 18:26:03
@giffgaff Thanks for your reply but he already tried and tried again after this tweet but doesn't seem to work. The main problem is people from his work place are not able to contact my friend. The calls are still being redirected to old service provider @giffgaff
Michelle Ann @randommuse214
Reported 2021-01-17 11:01:30
@giffgaff is there a problem with your network? I'm in Hemel Hempstead, Hertfordshire, and for 2 days get only occasional 3G, mostly says GSM, often no service at all.
Eddie Stubbington @edstub207
Reported 2021-01-17 10:47:00
@O2 I've never had a problem with O2 and the partner network GiffGaff in 12 years of being with you both contract and pay & go. I'm verging on leaving now. I want to pay my handset off. That's all.
Ehiz Ufuah✨ @1EhizUfuah
Reported 2021-01-17 09:20:26
@http2jxson Imagine giffgaff told me the reason why they are slowing down my data speeds is because they want to make sure they have enough for all their customers. What rubbish????
david jackson @davidjackson70
Reported 2021-01-16 12:11:23
@giffgaff Hi not an issue im was more thinking if its for some one near me i could p*** it on or they cpuld pick it up. if it just has wrong house number but correct rd
UK BOXING @UKboxing2020
Reported 2021-01-16 10:04:23
@giffgaff @Tone7x20 Staffordshire area is not down but currently experiencing slow internet today.
Lea @Lea85899290
Reported 2021-01-16 10:02:15
@Tone7x20 @giffgaff Yes I am also having this issue signal goes to 3g and super slow
An Objectionable Tone @Tone7x20
Reported 2021-01-16 10:01:14
Is @Giffgaff suddenly down for anyone else? (In Nottingham, NG7), got no signal even for calls
Danny Sorrell @danny_sorrell
Reported 2021-01-16 05:50:46
@giffgaff Milk chocolate hobnobs broken up in cereal. The cereal of choice is normally coco pops.
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-15 13:10:58
@wminglis Hi William. Can you please DM us with a bit more information on the issue you are having? - giffgaff Hannah
l30¥£R @boyer_89
Reported 2021-01-15 11:56:06
Been without internet for the last week and still have to wait untill the 26th to get connected @TalkTalk surely this can be done a lot quicker also my phone signal is on its arse @giffgaff saying there is a mast down an looking to erect a new one we in lockdown an cant go gym🤬
Wayne Bailey @WayneMBailey
Reported 2021-01-15 10:06:19
@CPWTweets Hi Jack, issue is possibly @giffgaff So I'm on to them, but maybe another possibility is the phone I brought from you, (Original Oppo Reno) maybe has bands that are only compatible with certain networks? Just thinking out loud. Data speed is awful, even after double chkng APN's
John Woods @Yorksims
Reported 2021-01-15 02:01:39
@AFCDxvid @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/ZH5DkLLNg6 if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
peter wilson @wilsonpeter48
Reported 2021-01-14 13:45:42
A contract which the signal is useless, I was a coustomer but was forced to leave for signal issues you can't fix. Only giffgaff can give a moderate sign l thst goes to my home. I hope you don't lose loads
Michelle Sheridan 💙 @Surfybridge
Reported 2021-01-14 06:48:57
@giffgaff Hi, is there an issue with your network in SE London?Not getting any 4G since yesterday!
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-14 03:30:28
@deancommodore Normally if this doesn't work on one device, it would on another. If you're still having issues Dean, please try logging out of your recycle account, closing the browser down and opening, https://t.co/PMKu8lvo0d Log back in and begin the process once more. - giffgaff Jeanette
Dean Commodore @deancommodore
Reported 2021-01-13 19:48:36
@giffgaff so I would love to sell you my old phone but all I get is spinning button tried on my mac an iPhone on 4 different browsers. Any chance you can fix it https://t.co/a3bTicijtU
han nah @boosterhooch
Reported 2021-01-13 17:57:04
did mark fisher ever write an essay about giffgaffs return policy for broken phones ?
Webhosting.uk.com @WebhostingUKcom
Reported 2021-01-13 07:03:13
Biggest Hack Ever? | The Robot Kitchen | New Windows Malware | Giffgaff Goes To The Cloud | Google Outage Takes Apps Offline https://t.co/xpEZJL5fMh
Fcsepeli @fcsepeli
Reported 2021-01-13 02:36:06
@giffgaff I have been having issues logging in to my giffgaff account this morning. First I thought this was just an issue with the app, but the same issue occurred when trying to log in through the Internet site. I need to access my account so please help me resolve this ASAP
Fcsepeli @fcsepeli
Reported 2021-01-13 02:34:39
@giffgaff I have been having issues logging in to my giffgaff account this morning. First I thought this was just an issue with the app, but the same issue occurred when trying to log in through the Internet site. I need to access my account so help me resolve this ASAP
Rachel Rodgers @sparkleloui
Reported 2021-01-12 15:16:47
@FplDinosaur @MarcusRashford My phone is on pay as you go and I pay about £6 on giffgaff for the whole month. Yes we have internet too how are my kids supposed to do work without internet! We don’t have sky tv or anything like that so I keep cost down! Really some people need to have brains!
Liam Laing @Liamalaing
Reported 2021-01-12 11:35:09
@notorious_twub I've never had an issue with Vodafone, but it may depend on regions. O2 was eh, GiffGaff was decent was Payg
Sam Mills @sammillsguitar
Reported 2021-01-12 09:01:46
My uni have just told me if I have a problem NOT to email my tutor?! Instead we have to post our question in a support forum. Didn’t realise I attended the University of GiffGaff
David Paul Stocks @DavidPaulStocks
Reported 2021-01-12 03:11:09
If anyone is trying to help an isolated elderly person get setup with a new mobile phone during lockdown, avoid @giffgaff. One month of admin and 2 broken devices received in a row with no attempt to make it right. Brands will be remembered for how they behave right now.
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-12 03:09:50
@LewisB1gaming Hi there Lewis, we had an issue with our site log in which has since been restored, https://t.co/NLFPQXlRBE Hopefully everything's up and running for you again now, if not please try clearing your cache, cookies and trying using another browser or device. giffgaff Natalie.
MikeKAB @Mykiel_B
Reported 2021-01-11 23:51:26
@LewisB1gaming @giffgaff Hi. There were some issues yesterday but resolved. See https://t.co/GRKcBrhDGx
Use a different browser or device to see if that helps.
Lord Bikebot @LordBikebot
Reported 2021-01-11 18:20:47
@velobetty @mzdt If you need this for work, pick up a second sim such as giffgaff that's on the 02 network. You can use it to test, eliminating a problem at your end and top up when you need it.
Yelitza Leon @Yelitza89
Reported 2021-01-11 15:48:37
@giffgaff That it's not helpful to be honest there are no problems with my name, accounts, etc. I actually have an account with klarna and have never had a problem but they are denying me to buy another phone. Unfortunately after 6 years will need to change phone services.
Khalid @khalid22saeed
Reported 2021-01-11 11:21:44
@giffgaff is there a problem with your top up service, I’ve just topped up £20 and still not activating the goody bag, have switched the phone on and off. Seriously frustrating 😡
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-11 11:15:30
@jamesmitc****09 Hi James. We were aware of an issue with logging in, however this has now been resolved, so would you be able to try logging in again please? - giffgaff Emer.
♂Tel H Non Affiliated Paternalistic Conservative⚜️ @thirstyworks
Reported 2021-01-11 06:41:07
@BarryBscho On my tablet, been using GiffGaff, but they have just hiked their prices! Lot of the guys I used to work with(Europeans) used Ryoku
In Spain we use these Guys https://t.co/AFGQf101LU Box on the wall outside wired to a wireless router indoors, in 7 years never had a problem
Athlyn Cathcart-Keays @athlynck
Reported 2021-01-11 06:04:28
@giffgaff I just received a refurbished iPhone 7 from you in the post this morning, and the battery is a disaster. It has gone from 100% to 50% in less than 30 minutes, and I can see the percentage ticking down. It is also extremely hot to touch while charging. Please resolve
giffgaff | The mobile network run by you @giffgaff
Reported 2021-01-10 06:41:15
@DominicaHurlock As the p***code can't be removed, please write it down, and send it with the phone as the engineers will need this to work on your phone. - giffgaff Janine (2/2)
dom @DominicaHurlock
Reported 2021-01-10 06:31:52
@giffgaff Ok so basically my phone is broken 🙃 I tried to book a repair cause its still under warranty but the screen wont come on so i can't dactivate find my iphone or my p***code