Is Giffgaff down right now?
(latest update October 29, 2020)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using O2's British network. Is it up or down? Is it down for me? Check the status or Report your issues below!
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The RAN Doctor @TheRANDoctor
Reported 2020-10-29 05:13:24
Wondering why I left giffgaff? Well, very strange issues with speed. Likely down to the small bandwidth on L08 on this pretty busy site. https://t.co/UBnM6MEHIT
Stuart Smith @StuartSmith8
Reported 2020-10-28 21:02:38
@giffgaff No problem, I understand that GDPR is more important than the fact you have a member that is a bully and is calling random numbers. I’m not a member with you but one of your members is a bully. So I will let the police deal with the menacing phone call that was received.
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-28 10:41:53
@02_vishwa What issue are you having getting in touch through your account? - giffgaff Jade
Maciej @Maciej75225227
Reported 2020-10-28 06:33:45
@giffgaff Means a lot reapplying giffgaff I won’t let you down
MikeKAB @Mykiel_B
Reported 2020-10-27 18:30:07
@TisMeCarl @giffgaff Hi Carl, this could be a browser cache or cookie issue. Use a different browser or device or clear your browser cache and cookies and try again
𝒜𝓃𝓃𝒶 @Anna_Pandaeyes
Reported 2020-10-27 13:33:36
@giffgaff I'm having major signal issues and my 4g has gone down to H now. Can you look into this please?
Jim Robottom @jimrobottom
Reported 2020-10-27 10:34:50
@giffgaff Thanks - she's already done that and says her login isn't working. It just takes her back to the login page each time she puts her login in. Can you contact her? Is there a problem with your login?
Sam F @SamF41910511
Reported 2020-10-27 06:23:02
@giffgaff is the website down? Trying to log in and just whirring round and not logging me in.
mekusbee @mekusbee
Reported 2020-10-26 18:14:43
@giffgaff I have added notes to the case can someone please look into it this is getting frustrating now,if this issue goes into tomorrow I will seriously rethink staying with this network. This is absurd and frustrating
jelinor @_jelinor
Reported 2020-10-26 13:11:48
@giffgaff
That’s more than I paid for the refurbished phone in the first place - there’s nothing *good* about that news, I’ve had if for two months and not mistreated it. I’ll be paying for a faulty phone, that you won’t fix, for another 2 years 🤦🏻 Help, please? https://t.co/H4njSzVokb
Rees Mills @LordSirReesmund
Reported 2020-10-26 13:03:21
@O2 I’m a giffgaff customer. Of late, the service has been awful. Missed and dropped calls, no data service. You say it’s a busy network, then you say it’s a mast issue. Make your mind up.
pablothehat @pablothehat
Reported 2020-10-26 12:19:35
@giffgaff Hi ... is your service down in Newtown Mid Wales ?
I've checked with the O2 network & they claim everything is OK but I cannot get my usual good connection to GiffGaff?
Luke Cunningham @LukeCunni92
Reported 2020-10-26 08:55:31
@giffgaff it’s been 2hrs now and still had no contact from anybody regarding this issue... 😏even though I was told someone would contact me to resolve this issue.. #poorcustomerservice
Luke Cunningham @LukeCunni92
Reported 2020-10-26 05:44:28
@giffgaff another day without my service working properly and been told by your agents this morning that it’ll be dealt with within 5 days!!! No good enough! I’ve had this problem since Saturday!#poorcustomerservice #giffgaff #neveragain
justas is a gimp @is_gimp
Reported 2020-10-26 00:14:04
@giffgaff Why is your connection in Inverness so ****. 6 months of yous and yous are still ****e. Says 3G/4G and full bars but actually in fact it’s more like 1 bad it’s terrible reception anywhere you go. My fried @is_gimp has the same problem. Absolute robbing *******s. 🖕🏻
John Woods @Yorksims
Reported 2020-10-25 13:21:55
@Hayley2020x @giffgaff I'd ask a giffgaff agent to have a look at the problem for you then,this is the direct link to contact them about slow data problems https://t.co/dtd9kqBoBp
John Woods @Yorksims
Reported 2020-10-25 12:32:36
@Hayley2020x @giffgaff you can check for local network problems in your area by entering your postcode at https://t.co/0jVm0x0xxB if none are shown,performing a manual roam to refresh your network connection may cure the problem. This giffgaff guide has details https://t.co/RzxBt8SGcK
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-25 11:48:14
@elizavrose06 Please select phones as your category and you can use any of the subcategories as you'll then be able to write your message to explain your issue in full. - giffgaff Janine.
Steve Thrupenny @DDerwoo
Reported 2020-10-25 10:45:53
@giffgaff any chance you can turn the voice mail mans voice down? Why have you made him as loud as Barry Scott? Dropped my phone 3 times down him shouting down my bloody ear!
John Woods @Yorksims
Reported 2020-10-25 08:50:17
@elizavrose06 @giffgaff the giffgaff loan details page has been broken for several months now. the best bet if you need information on your loan is to contact Ratesetter directly https://t.co/6Art8t2cwN
Helen Edwards @FolkyHel
Reported 2020-10-25 07:32:10
@giffgaff @edwardpoole1975 Honestly...so many issues with the other networks. Impossible to get hold of anyone when there was a problem and then you'd tell them you were leaving and suddenly they were interested.
Luke Cunningham @LukeCun87692688
Reported 2020-10-24 15:49:15
@giffgaff Well ive had your “agents” messaging me all day asking me to do this do that I’ve told you what the problem is but nothing is being done about it instead just fobbed off with “oh networks busy” 😏 #1
Luke Cunningham @LukeCun87692688
Reported 2020-10-24 15:48:35
@giffgaff Well ive had your “agents” messaging me all day asking me to do this do that I’ve told you what the problem is but nothing is being done about it instead just fobbed off with “oh networks busy” 😏
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-24 04:16:19
@liammjwise If your mobile data isn’t working, but calls and texts are, there may be an issue with your Access Point Name (APN) settings, Liam. You can check these out using this handy guide, https://t.co/GwaccoohmY - giffgaff Jade
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-23 13:07:42
@paulbennett2018 Hi Paul. What issue are you having topping up through the account? - giffgaff Jade
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-23 11:22:31
@JasTheL*** That's no problem, Jas. We hope that this is all sorted for you soon - giffgaff Hannah
Jas 🎃🏳️⚧️ | B L M @JasTheLass
Reported 2020-10-23 10:59:37
@giffgaff hi, i'm still having issues with my 4G- i DMed you my postcode yesterday, if you have an ETA on the issue or something similar it would be appreciated
Market Master @tradinguk
Reported 2020-10-22 14:25:50
@giffgaff how long does it take you to respond to questions, because it seems to take a long long time when its a problem you dont want to address #giffgaff
•A L I F A• @alifa_w1
Reported 2020-10-22 13:19:54
@giffgaff is giffgaff down because I’ve not had service for a few hours? This doesn’t usually happen
Maddie N @CoIbertReport
Reported 2020-10-22 10:42:56
@giffgaff @davorg Hi, I'm still having this issue. https://t.co/hgH8kAMxz7 just goes to my dashboard. Any idea when it will get fixed?
peter wilson @wilsonpeter48
Reported 2020-10-22 02:43:15
@giffgaff I feel you have let me down I asled you sevaral times whether you were doing 5g but you said no so I bought a normal 4g phone niw just a few months later your going 5g. You just spring it like that no warning you must have known this was happening
James Hadley @jh_bucky13
Reported 2020-10-21 16:38:34
@Ethel65329435 Lmao ***** who tf u think you are? If u'd have asked I've had the phone longer than I've had the sim & never had this problem before switching to giffgaff lololololol
Trish #SocialistAF 🇵🇸🖐️ #GTTO #ToryCorruption @SlashWilko
Reported 2020-10-21 15:16:15
@InnerVoice74 @VodafoneUK @home @EE @O2 I've been with #GiffGaff for years, they use 02 system-never had a problem and very good value goodie bags.
Mrs D @gaynordavies
Reported 2020-10-21 14:39:07
@virginmedia Notice how you haven't told us what the problem is! And will you refund everyone affected? My husband, in IT, working from home and having to buy data bundles from Giffgaff. Come on guys, front up!
Mrs D @gaynordavies
Reported 2020-10-21 08:02:23
@virginmedia internet down across #Shorehambysea it's raining, no TV, can't **** my #giffgaff data on downloading as half a month still to go. What's to do?? Bake a cake? Paint a mural? Do a jigsaw? #boredom 😱
John Woods @Yorksims
Reported 2020-10-21 06:44:05
@jh_bucky13 @giffgaff Sometimes performing a manual roam to reset your network connection will cure the error 38 problem. This giffgaff guide has details https://t.co/quqmyOfugr
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-19 16:54:59
@Katieph80228228 Yikes. Please send us your full post code via DM and we'll see if this is due to an issue in your area Katie. - giffgaff Jeanette
Phone-paid Services Consumer Group @Payforit_Sucks
Reported 2020-10-19 10:46:55
@steverico @thetoog91 @O2 @giffgaff Don't go to @giffgaff. They are even worse at dealing with unsolicited premium texts than @O2.
This thread on the giffgaff forum shows how they completely mishandle this issue. https://t.co/2OmOk33FFw
Lolly @Lolly_ThePop
Reported 2020-10-19 07:04:43
@giffgaff You missed off
#FantasticValue in the “what Giffgaff is” bit.
I’ve been with you for about 4 years now and have never ever had a problem with the service. #Superb
Jim Walker @pilotscotland
Reported 2020-10-19 04:33:37
@giffgaff I have logged in through the app and raised a support ticket. Apparently I’ll get an answer within 24 hrs. Not exactly slick or customer friendly. Still being charged though. Your customer community tell me it’s been a problem for days. Now what?
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-18 15:59:53
@G828CHP The page showing, is from Google however. We've had members advising to put your phone on airplane mode for a few seconds and this helped to resolve this issue and remove the captcha page Jason. Try this out and see if it helps you at all. - giffgaff Jeanette
MikeKAB @Mykiel_B
Reported 2020-10-17 18:51:44
@abyaradia @giffgaff Hi A. Sounds like a network issue. Turn Airplane mode ON briefly and then OFF or reboot ur phone for starters. If that doesn’t work please use link below to chk any service issues in your area
https://t.co/n57hZ4EFkT
Otherwise try manual roam https://t.co/YFtjnbhuyX
Lewis McGill 🏴 @LewisMcGill10
Reported 2020-10-17 15:22:11
@SnowAndBeach I get unlimited through giffgaff. Though once I reach 20GB the speed slows down.
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-17 10:28:30
@scottallan76 That's no problem, Scott. Take care - giffgaff Hannah
IG:__TWIIN__ @__twiin___
Reported 2020-10-17 09:52:57
Is @giffgaff down or something kmt , ain’t had good internet connection or signal for about a week now 🤬
Jim Walker @pilotscotland
Reported 2020-10-17 07:34:12
@giffgaff It says there is a problem your side try again in a few minutes. So can’t login. Just need to get the restrictions lifted. My pal has full 60mb I’m getting 340k.
giffgaff | The mobile network run by you @giffgaff
Reported 2020-10-17 07:16:11
@pilotscotland What issue are you having when trying to log in, Jim? - giffgaff Jade
Jim Walker @pilotscotland
Reported 2020-10-17 07:11:26
@giffgaff You seem to have a problem your side when I try to log in. Not a great day. Sent you a dm with my number.
Cryptoddling @Cryptoddling
Reported 2020-10-16 12:18:45
I have to say over the last 48hrs @Virgin mobile UK let me down. I've had two days of dreadful reception. It's a first to be fair and it seems to be back to normal now. But my backup sim, @giffgaff served me well and kept me online. Gratitude!
Do-gooder (hopefully) @mpellatt
Reported 2020-10-16 10:47:06
@PlexNetflix @zsk I pay £10pm for 7GB of data
£6pm with the same provider (GiffGaff) would give me 500MB - still with unlimited calls & texts
My last purchased phone (OnePlus 2) lasted 4 years with 1 DIY screen replacement. I'm on a cascaded hand-me-down now.