Is Giffgaff down right now?
(latest update April 22, 2021)
Giffgaff is a mobile telephone network running as a Mobile Virtual Network Operator using O2's British network. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Elsie & Fred @_elsieandfred
Reported 2021-04-22 13:16:22
@giffgaff @keliroberts95 Hi @giffgaff I am experiencing the same issue is Coventry West Midlands and have been for 2 days. Have tried troubleshooting bits and bobs
Chlo xo @Chloe1D
Reported 2021-04-22 07:20:11
@giffgaff is your network down at the moment maybe in certain areas? My sister hasn't been able to access the Internet for days now, since Monday and she has plenty of data left in her goody bag
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-21 14:25:57
@BenchSpaceSlvr We are very sorry that this is occurring and to hear you have no service at present. We can only ask that you keep track of, https://t.co/mD3R6OWCTN for updates on the mast issue and once you regain service, get back to us and we can look into loss of service. - giffgaff Janette
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-20 11:31:46
@_gor****eorge We're very sorry about this, and we're currently working on getting this issue fixed, Gordon - giffgaff Jade
GaVO @gav_vo
Reported 2021-04-20 02:31:29
@giffgaff Just to let you know that 4G is down in the Huddersfield, Yorkshire area. Hope you can get it up and running soon. Thanks.
S a v a g e @Keith_Sav
Reported 2021-04-19 14:54:28
Hey @giffgaff nice of you to send me this message, just one little problem, Anglesey isn't part of the Isle of Man to the best of my knowledge 😂 https://t.co/wKnKPabrrf
Paul Egan @donaldmcduck
Reported 2021-04-19 08:48:46
@giffgaff Your support team believe that this is somehow a problem with sim cards, despite this being the same speed on my phone, my wife's phone and a 4g router. Your support team is also fobbing me off with regurgitated rubbish from your forums. This is ridiculous https://t.co/lLqd43PuQP
Kayleigh ✨ @8_BitGirl
Reported 2021-04-19 06:05:40
@giffgaff Hey is your network down atm? I am getting patchy connection at best, and seeing as my wifi is down today as Virgin are doing repairs, I was kinda relying on my data to get stuff done today. 😭
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-19 05:45:14
@Luke_parton95 Hi Luke, Once you receive your new SIM you will just need to transfer your number by performing a SIM swap. The link provided contains everything you need to know on performing a SIM swap, https://t.co/T1c9UXnfEU - giffgaff Ann
Keli Roberts @keliroberts95
Reported 2021-04-19 05:12:06
@giffgaff hey my 4G isn’t working is there an outage?
John Woods @Yorksims
Reported 2021-04-17 02:18:17
@Rodney78220336 @giffgaff O2's network service status page says that there are network problems in your area caused by high volumes of traffic which can slow down your internet speed. For details and updates,enter your postcode here https://t.co/ZH5DkLubRw
Tim Kemp @pmekmit
Reported 2021-04-16 08:16:33
@giffgaff : I have just "signed up" for a golden goody bag, having used your service for a number of years... What is the problem? Please help! https://t.co/2jSxHaisa1
The Real Rob Taylor @RealRobTaylor
Reported 2021-04-16 07:29:09
@Yorksims @giffgaff It wasn't broken, but they tried to fix it anyway. Change for change's sake always results in bad decisions.
Josh 💙 @onlytruejosh
Reported 2021-04-15 11:20:15
@xanpagebrown @BradMcA Biggest issue with Giffgaff for me is that Sky Mobile and O2 direct offer much better deals - O2 in particular if you like the O2 Priority rewards. Usually they do 10GB @ £10/mo
Granted that's on a contract, but still.
John Woods @Yorksims
Reported 2021-04-15 08:58:43
@zer0_friends @giffgaff 2/2 Oneplus once said that it'll work after the upgrade to Android 11 but the 9 series have now been launched running Android 11 and have the same problem so it looks like they were wrong. These search results tell the story I'm afraid, https://t.co/DxCNjrkiP3
Jo Joseph @JoJosep10681568
Reported 2021-04-15 08:51:47
@giffgaff My phone has been down for two days, no one can call me and I can't make calls. What number or email can I call to get a swift solution for this.
Thanks
Alistair @AliMorris25
Reported 2021-04-15 07:28:49
@giffgaff hi is there a outage currently in some parts of the country? I seem to have not had signal for a while....?
Francesco 'Isa @FrancescoIsa1
Reported 2021-04-15 06:12:07
@giffgaff Hi, I have been trying to log in to my account for several days both by app and browser. It keeps telling that my account has been locked even if I change p***word. I will not be able to buy goody bag or top up. If issue not solved I will have to switch provider :(
John Woods @Yorksims
Reported 2021-04-15 02:16:44
@zer0_friends @giffgaff The problem is your phone,the Oneplus 8 series including the Nord don't work with O2 UK 5G so also not with giffgaff. There are lots of reports in both the Oneplus and O2 forums. Here's an example https://t.co/aRa7z4YOXr
Steve @stevecamb
Reported 2021-04-14 10:03:18
I just hope Virgin Media don’t decide to **** around with the O2 brand Giffgaff. If it ain’t broke, don’t fix it
Rosie P-D @rosiepirana
Reported 2021-04-14 07:40:34
@giffgaff Ok, please let me know when resolved. I'm really struggling here are not all businesses run through whatsapp & I'm trying to deal with an ongoing issue. A text would be fine! Then I know we are ok
JadedPeanutButter @JediPolarBear
Reported 2021-04-13 13:16:54
@giffgaff Reliable, speedy service if needed, never had an issue & witty tweets 😏
JadedPeanutButter @JediPolarBear
Reported 2021-04-13 08:04:52
Thank to a speedy response from @giffgaff everything is all good again, not a network issue, just a phone being a bellend! Always a good service from them!
JadedPeanutButter @JediPolarBear
Reported 2021-04-13 06:55:07
@giffgaff Don't apologise, I've never had an issue before & it's just one of those things, but thank you for a speedy response ☺️
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-12 07:41:11
@colinberner @colinberner Hi Cole. We're so sorry to hear that. We have checked, and it's showing that there is a problem with the mast in your area at the moment unfortunately. You can find more information on this here, https://t.co/mD3R6OWCTN - giffgaff Emer.
cole @colinberner
Reported 2021-04-12 07:35:46
@giffgaff Happy with service but. My. Signal been down. For ages. 2 bars at most
Hayley J ❤️ @Hayley2020x
Reported 2021-04-08 07:51:46
@giffgaff network always seems to be down might have to leave network and find someone else to go with
Chris Avern @ChrisAvern
Reported 2021-04-07 10:33:41
@hhaarrryyyy2020 @giffgaff Perhaps have a check on the giffgaff forums https://t.co/skTNeHSKoU and see if anyone there has posted a better answer/solution to the Problem. I hope this issue can be sorted out for you buddy.
Chris Avern @ChrisAvern
Reported 2021-04-07 10:31:13
@hhaarrryyyy2020 @giffgaff Of you step outside does it change at all?
Sadly all networks can have this problem. Not sure if newer phones may work better or the incoming 5g signal.
Difficult to suggest a solution, sorry for that but I hope something can be done to help you.
🏆Terra Montana🏆 @TerraMontana_
Reported 2021-04-07 07:53:19
****o my iPhone won’t connect to service provider, I’ve had apple look into this and they said to contact you because it’s not a hardware problem? @giffgaff
Chris Avern @ChrisAvern
Reported 2021-04-07 06:28:34
@hhaarrryyyy2020 @giffgaff Oh dear, I hope that's sorted out quickly for you. I live right out on the east coast and always worry about my connection but I've never yet had an issue with giffgaff where I am. 🤞For you buddy.
Jon Crawford @Jon__crawford
Reported 2021-04-07 06:14:07
@giffgaff Ok, got an active Golden Goodybag. Got an area with a 5G signal. Not got a 5G signal. Got a OnePlus 8 Pro running Android 11. Is there an issue with that phone & O2 / giffgaff 5G?
🏄🏾♂️ way @osd_ball
Reported 2021-04-07 04:57:43
@giffgaff Hi Jade - the sim seems to not be picking up signal anymore? I've put it into another phone but it still has the same issue. Ideally I would like to p*** the number over to a new sim and keep access to it rather than changing the number altogether.... can you support on this?
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-07 04:54:42
@osd_ball Oh dear. What seems to be the issue with your SIM card? You can order a new free SIM via our website here, https://t.co/yf438UIBKO - giffgaff Jade
Grace Anatomy @GraceAnatomyUK
Reported 2021-04-06 21:29:27
Both my mobile service and my broadband are down. I've found an unsecured network to join but it's still scary! #giffgaff
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-05 13:44:52
@CornyEarsMusic We've only recently made a change after the last change we made didn't go down too well Bethan. You can read more on this change here, https://t.co/cufVkEzWaz - giffgaff Jeanette
Samantha Varriale @MintlilyMktg
Reported 2021-04-05 07:34:51
@giffgaff I've been using ID mobile for the past year, but I have also tried my giff gaff SIM in the affected phone and that doesn't work either, pointing to the phone being the issue
onerealbeanie @onerealbeanie
Reported 2021-04-04 17:48:20
@giffgaff Sorry, I've got to say I find this new voicemail voiceover guy irritating. Please kindly go back to what we've had for years. Why fix something that isn't broken?? Far too slow, overly "personal", and in my face. Voicemail is a deal breaker for me. Total giffgaff(e).
onerealbeanie @onerealbeanie
Reported 2021-04-04 17:46:00
@giffgaff Sorry, I've got to say I find this new voicemail voiceover guy irritating. Please kindly go back to what we've had for years. Why fix something that isn't broken?? Far too slow, overly "personal", and in my face. Voicemail is a deal breaker for me .
Penny Crayon @RealPennyCrayon
Reported 2021-04-04 05:31:54
@giffgaff Now search through your Goodybag and FIND that chocolate fix.
Happy Easter to the best network ❤
💋✨🦇Bat🦇fink🦇✨💋 @brokkenbat18
Reported 2021-04-03 21:04:35
@giffgaff I did it never worked like new was faulty with a damaged camera it’s only 18 months old now n the battery’s gone worst refurb fone ever can’t find anyone that would help or advise told to send it back may not be able to fix n without fone for over 3 weeks never again ☹️
Craig @CtTweets08
Reported 2021-04-03 05:53:44
@giffgaff A bit down but hey I'll live. Hows your morning?
Jonathan Brooks @MertonMuffley
Reported 2021-04-02 13:44:29
@giffgaff hi gifgaff. Not sure whats going on but every month for past couple of months my auto top up doesnt occur and I end up using up credit and/or running out with no idea why my phone has stopped working. Can you fix?
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-01 09:58:27
@barnstormed As previously mentioned, it could be any of the two things. It's better to test both as if it's a SIM issue then this could be fixed by SIM swapping. - giffgaff Tasbiya
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-01 09:52:50
@barnstormed The issue could be with the phone or with the SIM, which is why we advise in SIM swapping and testing other SIM's. Should the issue persist then please get in touch with the manufacturer. - giffgaff Tasbiya
Matt @barnstormed
Reported 2021-04-01 09:51:29
@giffgaff Have you read the forums? The issue with @O2 /Giffgaff and @OnePlus_Support has been an issue since 5G was launched
giffgaff | The mobile network run by you @giffgaff
Reported 2021-04-01 09:49:04
@barnstormed No worries. We would advise that you order another SIM and SIM swap, https://t.co/yz8Owq2TH1
Test out this SIM and see how you get on. - giffgaff Tasbiya
John Woods @Yorksims
Reported 2021-04-01 09:24:20
@barnstormed @giffgaff As long as you have a giffgaff 5G sim installed and are in a 5G area then yes you should. The 8 series including the Nord had problems with O2 5G but the last I saw from Oneplus in their forum was that the 9 shouldn't have the same problem.
Matt @barnstormed
Reported 2021-04-01 09:18:05
@Yorksims @giffgaff This seems to be a bit of an issue online... https://t.co/bdlUdJ0EV8
Uzair Jaswal @slackygamer
Reported 2021-03-31 17:55:11
@ThreeUKSupport ****o! my internet is too slow right now, and three application is also down I just switched from giffgaff to three because of internet connection but it seems I took the worst decision of my life. the 4g internet connection is too slow atthismoment since 6o clock