Is FlightHub currently down? Live Status and Outage Reports

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victoria @vcraine01

Reported 2021-10-21 21:51:10

Amount of time @FlightHub and @tapairportugal take to issue a refund for flights cancelled in June 2020: 16 months and counting. Will provide further update next month...

victoria @vcraine01

Reported 2021-10-21 21:25:17

@FlightHub We've been waiting over a year and a half for our refund for flights that were cancelled due to COVID-19. Just a suggestion... but maybe you should add a feature that allows FlightHub to issue its customers' refunds in a timely manner.

Lilly Demers @LillyDemers

Reported 2021-10-18 22:27:20

@FlightHub @tapairportugal I'm very disappointed on the service I am getting from both companies. It’s been 4 weeks since one leg of my outbound flight was cancelled by the airline and I’ve spent over 15h on the phone and even went to the airport in person trying to fix my ticket

James Carpenter @epochmedia

Reported 2021-10-17 21:11:59

Any updates here @FlightHub ? No response from you is quite telling given my issue of bad customer service. @BBBCentralON

The_Speaker @Speaker_Richie

Reported 2021-10-15 17:52:56

@tiffhubbs @FlightHub Whatever you do, don’t book via @FlightHub I am still battling with them over flights canceled due to Covid 19 and my travel voucher. The airline says my ticket is still valid and that they didn’t issue a voucher, while flighthub says my ‘voucher’ has expired.

Jeffo is Fully Vaxed @jwjeffo

Reported 2021-10-13 12:04:15

@FlightHub Problem resolved, thanks for responding!

Tiffanie Hubbard @tiffhubbs

Reported 2021-10-13 11:31:45

to “consult with WestJet “ Again I strongly advise people not to deal with them as it is practically impossible to get any problem resolved. Going on six weeks now #dontuseflighthub

Lithium Promotions @LithiumPromos

Reported 2021-10-06 04:57:12

JustFly and FlightHub Suggest Things to Do Down the Bayou https://t.co/KJSsMQ4eaH

thatUZOchic @uzochukwuuu

Reported 2021-10-01 16:50:27

@FlightHub I’ve been calling for days. I’m on the line now and have been left on hold forever. No one from your lead team has contacted me regarding the issue. I’m disgusted. I’ve been a customer since at least 2016. Will never purchase a flight with you guys again

Tiffanie Hubbard @tiffhubbs

Reported 2021-09-30 10:53:37

@FlightHub Done if this issue is resolved I will let everybody know.

Tiffanie Hubbard @tiffhubbs

Reported 2021-09-30 10:34:13

@FlightHub Never again will I use your service. I booked flights which were declined because of an issue with my credit card. So I got an email stating that. I got the issue fixed and I booked another flight directly with WestJet the exact same flight. I was still charged for the

Jivka Mackenzie @JivkaMackenzie

Reported 2021-09-26 13:26:26

@FlightHub Dear flight hub it has been a week I m trying to re book my flights and all you do is giving us different stories.I have $3000 credit.Why are you telling us stories that airlines are not doing their job? How difficult it is to issue a ticket and blaming the airlines

ms. lizz @LizzStar27

Reported 2021-09-24 20:09:43

@FlightHub so air Canada refunded my flights to @FlightHub on may 17th. Why won’t you give me my money back? This is a scam. No one will answer my calls and the link for refunds is broken.

oliver @TharTor94

Reported 2021-09-21 16:10:01

@FlightHub sent you a direct message with regards to an issue

. @rtyy444xy

Reported 2021-09-17 19:10:01

@FlightHub DM’d and let’s hope I get a response and solution, not a link to the website or the same 888 number that gives automated options that do not address the problem.

Dr Nicky @Itsnickytime

Reported 2021-09-10 14:49:13

@FlightHub and @Icelandair are being rude, unprofessional, uncooperative, and are not willing to fix the problem they created, that cost me over $5,000. Please read the text in the picture. @getflighthub @FlightHub_ @FlighthubFlyer @icelandairwaves https://t.co/mVVnAwOiUL

Dr Nicky @Itsnickytime

Reported 2021-09-10 14:43:08

@FlightHub and @Icelandair are being unprofessional, rude, uncle-operative, and aren't willing to fix their own mistake. That cost me over $5,000. 👏🏼 @FlighthubFlyer , @getflighthub, @FlightHub_ , @icelandairwaves https://t.co/DrPKTtB2Ug

Anastassia Kalimonova @AKalimonova

Reported 2021-09-05 04:35:59

@88Rafay @WestJet @FlightHub Did you ever have this fixed? I am having the same issue.

Amber Pinkney @AmberPinkney2

Reported 2021-09-03 17:22:39

#flighthub (part1) is the worst company ever. They claim I had to rebook my trip my April 30 2020 so I did. Then they said no sorry it had to be booked by Mar 2020 you are to late. This is flighthub issue not mine. I am being screwed!

🇵🇸 @Naaaaffy

Reported 2021-08-30 17:50:57

I spent 5 hours on the phone @FlightHub trying to resolve an issue 2 weeks ago. I was told a supervisor will reach out to me but instead my phone number was blacklisted? I don’t understand. I’ve been on hold for an hour and 15 mins now (using another phone)

𝐌𝐨𝐫𝐠𝐚𝐧 𝐃𝐚𝐯𝐢𝐬 ن @morganrdvs

Reported 2021-08-27 11:46:04

@FlightHub, your company @JustFlyGlobal will not issue me a refund. I’d greatly appreciate your ***istance with this.

𝐌𝐨𝐫𝐠𝐚𝐧 𝐃𝐚𝐯𝐢𝐬 ن @morganrdvs

Reported 2021-08-27 11:42:55

@FlightHub, your rep Tucker at @JustFlyGlobal told me that I can’t change the airline or use my credit with another airline even though @flysaa is no longer flying from the US. SAA will not issue me a refund and said that I have to go through the company I originally booked with.

Selma @Selma_AS

Reported 2021-08-12 09:57:29

@FlightHub I just did. I hope you can address my problem effectively. I will follow up here if I don’t hear from you.

Selma @Selma_AS

Reported 2021-08-11 20:55:22

@APhan21 @FlightHub Same! I was on the phone for 45 mins both calls before getting a hold of someone and both times they said I had to call them back to resolve the issue? While their website gives me this useless notice. Do you not care about customer retention, @FlightHub? Never using your service https://t.co/0MUUEpTH1W

Selma @Selma_AS

Reported 2021-08-11 20:54:09

@stotts885 @FlightHub I’m experiencing the exact same problem. It’s infuriating. It feels like a scam, doesn’t it? #flighthub

Selma @Selma_AS

Reported 2021-08-11 17:16:24

@FlightHub My friend&I booked flights with you last summer that we canceled&now have credits for.Why are we not able to reschedule the flight online?See attached pic.Your call centre has a 45-min wait&and I keep getting told to call back. Pls fix this waste of my time.#FlightHub https://t.co/jLFuOukAQo

Emma Smith Mak @emmasmithmak

Reported 2021-08-11 16:26:53

@FlightHub Thank you for resolving the issue.

Anastasia.Kali @AnastasiaKalimo

Reported 2021-08-09 02:59:51

@FlightHub can you issue me a schedule change? @WestJet is trying to help me resolve this situation but my overseas connecting flights in September from Kazan to Istanbul to Paris with @TurkishAirlines has been cancelled.

Mona مني @moncherlecaire

Reported 2021-08-01 14:14:33

@FlightHub @mhosundeen It’s not the date that’s the problem. I already found a cheaper option that was listed on your site with west jet and the original had west jet but he doesn’t want to book it for me

Hagop Imasdounian @hagop_imas

Reported 2021-08-01 02:16:12

@FlightHub I shouldn't have to reach out to you on Twitter...i called the airline directly and they solved my problem in 15min.

Harsh Singh @Harsh75528351

Reported 2021-07-27 12:41:35

@FlightHub Thank you for resolving my issue after my tweets, I really appreciate your help!

Harsh Singh @Harsh75528351

Reported 2021-07-27 12:35:49

@FlightHub Thank you for resolving my issue after my tweets, really appreciate your help!

Jagmeet Singh @JAGMEETS19

Reported 2021-07-27 00:53:35

@FlightHub @Shobhit22308529 @FlightHub on 10th July this request was raised. Its very unprofessional on your part to not have reached out to the client to solve this matter. Kindly solve this issue as early as possible

JaneIrelandPerhaps @JanePerhaps

Reported 2021-07-24 13:17:22

@JetBlue I just had THE best experience w/ one of your customer service agents~Mic****e (Emp. #33686) ~ who fixed a weeks-long issue w/ a flight I had booked with @FlightHub (lame) If she can be rewarded somehow, let it be so! SHE is remarkable & I am confirmed! @divreg

Washington Silva @ChitaoToronto

Reported 2021-07-23 20:20:26

@CTA_gc could you please do something about this company, just look here, there are so many Canadians that have the same issue and nothing gets done. @FlightHub should not be allowed to operate anymore.

Manoj Prashar @ErManojPrashar

Reported 2021-07-23 15:08:09

@AirCanada #flights #travelling @AirCanada @airindiain @KLM @lufthansa @FlightHub @ExpediaCA Does any other Air transit company having the same issue where their planes are stuck in COVID banned countries? Or this treatment is only for @AirCanada where they ran out of plane to fly in air. https://t.co/wBezgSYBwf

Mr Pengs @DR_JAY03

Reported 2021-07-23 14:34:56

@FlightHub @LegendaryAndrU I have sent multiple messages, why is my issue not yet resolved? It’s been two days since I started communicating about this issue here with your team.

JaneIrelandPerhaps @JanePerhaps

Reported 2021-07-21 19:43:11

FIX THIS. And for those of you who are in the back, DON'T EVER USE FLIGHTHUB. Their customer service is RIDICULOUS to non-existent.

ئارژین @arjeanhassani

Reported 2021-07-18 09:16:47

just because I missed a flight with you guys. Wtf? Buddy book my ****in flight. Wtf do y’all get paid for? I want to shut down your company you s***bags. I want to sue you ****roaches. I want to have a 1-1 talk with your boss @FlightHub

Nicole @classic_colo

Reported 2021-07-17 11:57:53

New day, new problem with flighthub :)

Rajwinder Sahota @RajSahota420

Reported 2021-07-15 21:18:33

@MarceMarcie @FlightHub I’m going through the problem, FlightHub saying airline doesn’t want to give me refund and then I called the airline they are asking for case reference number. FlightHub is not providing me the case reference number. Seems like they never called the airline.

Hanadi S @HanadiSalamony

Reported 2021-07-14 10:10:51

@FlightHub I have been patient for weeks waiting for the resolution team to contact me about my canceled return flight. I also sent alternate flights options yet still no response. I fly in three days yet #strandedbeforelanding! This is more stressful than should be. Please fix!

Patricia @Decexyone

Reported 2021-07-12 21:33:38

@Tamiiwii @FlightHub @_austrian @_austrian apparently your system is broken and @FlightHub can't call you or whatever. Can you call them please? Thanks

A.J. "The Queen of Ice" Andrews ⚧️♀️🏳️‍🌈 @A_J_Andrews

Reported 2021-07-12 13:08:15

Finally got someone @FlightHub who agreed that what happened to my itinerary was unacceptable and that it would be changed without fee. However, that person had to transfer me to someone else. That was 45 minutes ago. I have to hang up because I have a doctors appointment.

A.J. "The Queen of Ice" Andrews ⚧️♀️🏳️‍🌈 @A_J_Andrews

Reported 2021-07-12 12:24:11

Now at an hour and 15 minutes on hold with @FlightHub trying to figure out what happened. I haven't talked to a human. @WestJet is at an hour online. This is unacceptable. If your self serve options don't allow people to fix the company's errors themselves, people need to be on.

chris roland @chrisroland24

Reported 2021-07-09 12:24:03

@MatthewRaffoul @FlightHub Yup I’m 300 dollars down now because of them

Jubayer @JubayerHoque

Reported 2021-07-08 22:33:29

@FlightHub Thanks for reaching out. I have provided the details in private message. I hope the issue will be taken care off!

valentina 🤍 @valtrbll

Reported 2021-07-08 13:10:27

I’ve been trying to fix my itinerary with @FlightHub for over 2 weeks. Terrible customer service, they never call back when they claim they would. I’ve been waiting for a callback for over 72 hours. Never again.

Jubayer @JubayerHoque

Reported 2021-07-08 09:24:11

@FlightHub Horrible experience. I will never buy ticket from FlightHUB. My flight was cancelled, they did not do anything to fix it yet. I am supposed to fly on July 11.

Keenan Taut @KeenanTaut

Reported 2021-07-06 10:32:21

@FlightHub We cancel our flights due to Covid. You charge us the cancellation fee. WestJet marks us as no-show. Why is it our problem that the airline declined our refund request? It’s been 8 months and you still can’t get this issue resolved?

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