Is Fitbit down right now?
(latest update March 30, 2023)

Fitbit, Inc. is an American consumer electronics and fitness company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Fitbit UnitedKingdom @FitbitUK
Reported 2023-03-14 16:54:43
@lainsdream Hi, @lainsdream. Sad to hear this. You can try these tips to find your lost Fitbit device: https://t.co/c509Eimt2i. If the issue still persists, please provide us via DM your Fitbit email and the model of your Fitbit device.

Unlikely to Follow Inc. @DeviceCoders
Reported 2023-03-14 16:27:39
@FitbitSupport making users sign in to their accounts to UNSUBSCRIBE from marketing emails is bull****, fix this. One click = unsubscribed.

primortal variant @iamprimortal
Reported 2023-03-14 16:01:21
@verge Let's not forget that @fitbit broke the "counter" for counting stairs a few years ago and has yet to fix it.
They also haven't fixed related heart monitoring issues.

katie t 🏴 @kattyork
Reported 2023-03-14 14:18:06
You know when this happens to your @FitbitUK Versa 3 strap and the only other bit in the box is the non broken side! https://t.co/OO8WORpc3r

United Stability Agency @NatureDidIt
Reported 2023-03-14 14:02:58
Napkins and fitbits won't fix it

Jamie Mason @Jamie_Mason
Reported 2023-03-14 13:36:24
What say you, @Google? Isn't @fitbit part of your ecosystem now? Is this how you want to be known for treating your customers? I'm picking out an @Apple Watch this weekend if this isn't resolved by then.

Jason S ♋ 🇺🇸 @theluckyman
Reported 2023-03-14 12:52:15
How-To Fix Your PC: Fitbit's Extended Health Metrics Are Now Available for Free https://t.co/W8ohxy9DUi via @howtogeek https://t.co/koU8Lvbgks

Claudio Bernasconi @CHBernasconiC
Reported 2023-03-14 12:45:50
My Fitbit Charge 5 broke down after less than 2 years.
Do I try to get it replaced at the dealership, or do I change brands?

Fitbit Support @FitbitSupport
Reported 2023-03-14 12:35:13
@ThatManJustB Hi, Brenton, Appreciate your effort sharing the details of the issue. Let us know you've restarted your Charge 4 with the steps at https://t.co/IibHEfLEby. Switch the clock face with the steps found at https://t.co/Wh0qDf8mSp. DM us your Fitbit account email via the link below. https://t.co/VelbMJzlUL

Jack Stevens @JackStevens_200
Reported 2023-03-14 12:30:15
@thomasutr_ Fitbit told me to calm down 😂 only one more win and I’m off to the pub

Brenton Nestler @ThatManJustB
Reported 2023-03-14 12:26:37
@FitbitSupport Need help with reinstalling firmware / factory reset on a Charge 4 to hopefully resolve “Black Screen Issue”. How / where do I do this please?

Fitbit UnitedKingdom @FitbitUK
Reported 2023-03-14 12:17:08
@TheCantinaCh Hi, @TheCantinaCh. Sorry to hear about the issue. Thanks for sharing a photo. Did you notice the issue under your device or band? In the meantime, please provide us via DM your Fitbit email and the model of your Fitbit device.

mikecassie @MikeCassie
Reported 2023-03-14 11:33:36
The strip down went well, but now wait for a battery then I’ve to remember how it went back together 😬 #fitbit #versa2 https://t.co/3O0PDUKKvD

Fitbit Support @FitbitSupport
Reported 2023-03-14 10:25:59
@ellirahim Hi, @ellirahim. Thanks for the video. Give restart a try: https://t.co/IibHEfLEby. If the issue persists, DM us the email address linked to your Fitbit account so we can look into this. https://t.co/VelbMJzlUL

Fitbit Support @FitbitSupport
Reported 2023-03-14 10:00:17
@sobeeram Hi, @sobeeram. Sorry to hear that. Try to restart your Fitbit Charge 5 by following the steps here: https://t.co/IibHEfLEby. If the issue persists, please DM us with your Fitbit email address so we can check. https://t.co/VelbMJzlUL

jessica nicholls @onstage13
Reported 2023-03-14 09:17:07
@FitbitSupport is the time disappearing from the sleep part of the app a known problem? I closed the app and reopened it. It showed a time until I refreshed the screen. But as you can see, the time is available in the bar graph. https://t.co/xkzFpwOwVM

Fitbit Support @FitbitSupport
Reported 2023-03-14 07:44:49
@jenrwong Hi, @jenrwong. Sorry to hear that. Try our tips for locating your lost Fitbit device at this link: https://t.co/p0KvPLDPui. If the issue persists, please DM us with your Fitbit email address and the model of your Fitbit device so we can check. https://t.co/VelbMJzlUL

Fitbit Support @FitbitSupport
Reported 2023-03-14 06:12:46
@OooImSoExcited Hi, @OooImSoExcited. Sorry to hear this. There's no on-going issue with the Fitbit app. We suggest that you force close the app and reboot your phone. If the issue persists, please provide us with your Fitbit email and phone's OS version so we can check your account. https://t.co/VelbMJzlUL

OooImSoExcited @OooImSoExcited
Reported 2023-03-14 06:04:12
@fitbit @FitbitSupport The app is down again?!?!

Nicola G @Galler1981
Reported 2023-03-14 05:50:16
@fitbit ****o, I emailed generalenquiries@fitbitstraps.com 5 days ago but am yet to hear back on my issue. Is there another email address I can reach out to or can I DM, rather than live chat?

Fitbit Support @FitbitSupport
Reported 2023-03-14 03:32:16
@dyingpearl Hi, Natalia. Sorry to hear this. Did you mean it is physically broken? Mind sharing more details via DM so we have a better picture of your concern? Also, include in the DM the email address linked to your Fitbit account and your Fitbit's model so we can look into this. https://t.co/VelbMJzlUL

GG 👑 @BlancoGoGo
Reported 2023-03-14 03:01:49
Good morning Twitter 💋
I’m not dead. My fever has broken. I still feel rotten 🦠 #CovidPart2
Yesterday as do***ented by my #Fitbit 👇 https://t.co/Gbr7erBD6R

rama iyer @ramavk
Reported 2023-03-13 22:44:53
@fitbit Dont buy. Refund not processed for 1 year now. And device also not working. Promise not delivered. In India refund is processed in 3 days. My device is part of buy back due to technical problem and it is company induced.

Fitbit Support @FitbitSupport
Reported 2023-03-13 20:52:58
@jonathanfox82 Hi, Jon. Thanks for the photo and sorry to hear this. Please DM us the email address of your Fitbit account and the Fitbit device model you are using for us to check. Also, is the issue caused by the band or the device itself? https://t.co/VelbMJzlUL

Wakapedia🎵 @Wakapedia
Reported 2023-03-13 20:45:51
I've been wearing my fitbit again and numbers really are encouraging and holy **** I hope this is accurate! I've been busting my *** to lose weight and get back in shape and I'm down 20 pounds in the last 2 months. Still a ways to go. But I'm highly motivated and getting it done! https://t.co/JsTXpmFodu

david @tweddlr
Reported 2023-03-13 20:19:24
Some might say Google bought Fitbit for engineering talent + patents and are now actively trying to destroy the brand ... I also think Google is just poorly run especially hardware wise (see Motorola, Dropcam, Nest)
https://t.co/TCeUHFPthy

The Spoopy Gaymer Wolf Dante Kinkade @Gaymerfurrywolf
Reported 2023-03-13 20:01:49
@FitbitUK sorry, no issue, i just was lazy and never set up the new one. also i am canadian, not a brit.

Fitbit UnitedKingdom @FitbitUK
Reported 2023-03-13 20:00:29
@Gaymerfurrywolf Hey, @Gaymerfurrywolf. Please provide more details of the issue you're experiencing with your Fitbit device and provide your Fitbit email address via DM so we can ***ist you further. https://t.co/Lb0X5zhlDg

Brian Chandler @bchandler81
Reported 2023-03-13 19:01:10
@fitbit It’s obvious you all do not know how to read the room. Everything Google touches turns to s### & here we go w/Fitbit. Way to water down #Fitbit & put all your resources behind the Pixel watch that won’t even work with iOS. What a disaster.

Doug Mohney @DougonIPComm
Reported 2023-03-13 17:22:19
Sooo.... the FitBit can be used in a crude way to tell if you are having PVCs..... the instant and average heart rate goes down because the watch doesn't "catch" the beats.

Fitbit Support @FitbitSupport
Reported 2023-03-13 16:50:16
@sincewhen_ystdy Hi, Ashanti. Sorry to hear about your experience. Let's try a restart as shown at https://t.co/IibHEfLEby and make sure you're using the charging cable that came with it. If the issue persists, DM us your Fitbit account email address & specific Fitbit model you own. https://t.co/VelbMJzlUL

Ashanti ♓️ @sincewhen_ystdy
Reported 2023-03-13 16:25:45
@FitbitUK @fitbit @FitbitSupport Unprovoked just shut down on me… The first time they accepted responsibility and changed it but this is my 3rd one which has broken without any bangs or scraps! I think its time to goto @Apple watch! @fitbit @FitbitUK Im extremely upset !!!! x

Ashanti ♓️ @sincewhen_ystdy
Reported 2023-03-13 16:23:19
Im not going to lie to you… I tried my hardest to stick in there with @FitbitUK @fitbit @FitbitSupport but they are truly crap.. Ive has my device changed by them twice and each time within a year a year they have just shut down! I tried to be loyal but I may have to move on! x

Fitbit UnitedKingdom @FitbitUK
Reported 2023-03-13 15:09:37
@js67589 Hi, @js67589. Thanks for the info and for troubleshooting beforehand. Please see our heart rate troubleshooting steps here: https://t.co/fphfKNU8Wy. If the issue persists, we'll need via DM your Fitbit email and the model of your Fitbit device so we can check your account.

DittoDill @DittoDill
Reported 2023-03-13 14:22:11
@fitbit Oh no the problem doesn't have to do with the Fitbit

DittoDill @DittoDill
Reported 2023-03-13 14:14:48
@fitbit I figured out my heartrate issue not displaying but I have another issue :(

Fitbit Support @FitbitSupport
Reported 2023-03-13 13:23:45
@ElaineBeckett Hi, @ElaineBeckett. Sorry to hear this. Please make sure you're using the charger that came with your Versa 2 when charging & try restarting it: https://t.co/IibHEfLEby. DM us your Fitbit account email address if the issue persists so we can take a closer look. https://t.co/VelbMJzlUL

Fitbit Support @FitbitSupport
Reported 2023-03-13 12:41:24
@oddvenom_ Hi, @oddvenom_. Sorry to hear this. Please make sure you're using the charger that came with your Fitbit device when charging & try restarting it: https://t.co/IibHEfLEby. DM us your Fitbit account email address & the type of Fitbit device if the issue persists. https://t.co/VelbMJzlUL

Ruthie @Ruthie944
Reported 2023-03-13 10:49:40
Hey @FitbitSupport How come my 50 minute treadmill workout today isn't showing up on my daily exercise and isn't counting towards my daily exercise? How can I fix this? Thanks https://t.co/rIk8hYSqzH

Tash @NJC_1990
Reported 2023-03-13 07:10:09
@FitbitSupport Hi, thanks for unexpected reach out. It's just becoming unreliable & unresponsive frequently (touch and haptic button), and I need it for teaching fitness cl***es etc so it's become a major problem and limitation for me.

Fitbit Support @FitbitSupport
Reported 2023-03-13 06:54:06
@honeydewlain Hi, @honeydewlain. Sorry to hear that. Please DM us with your Fitbit email address, the model of your Fitbit device, and more details of the issue so we can check. https://t.co/VelbMJzlUL

Fitbit Support @FitbitSupport
Reported 2023-03-13 06:36:34
@NJC_1990 Hi, @NJC_1990. Sorry to hear this. Could you please provide more information about the issue you're having with your Fitbit Charge 4? Also, please DM us your Fitbit account email address so that we can further ***ist you. https://t.co/VelbMJzlUL

Wear Ur Tech @WearUrTech23
Reported 2023-03-13 06:00:51
No Charger? No Problem: How To Charge Your Fitbit In 2023
What’s more annoying than running out of battery on your device?
Read Here: https://t.co/tA6iZgBzNV https://t.co/igxih4gKRT

Adebowale @iambowale
Reported 2023-03-13 05:40:08
@brewscot I think Nairabet fitbit wrong with their website interface, it's not easy to navigate, despite been the pioneer they didn't evolve with the trend. Bet9ja edge them on the interface issue and sportybet was the final nail to their coffin

Fitbit UnitedKingdom @FitbitUK
Reported 2023-03-13 03:34:40
@ojwang_alice Hi, @ojwang_alice. We suggest giving your Fitbit a restart: https://t.co/wwrt2eiNI8. If the issue persists, please DM us with your Fitbit model and Fitbit email so we can check your account. https://t.co/Lb0X5zhlDg

neha sheth @NehaSheth01
Reported 2023-03-13 03:10:43
@fitbit i have a Fitbit sense latest version ...and i'm facing charging issue...i cn only see the the Fitbit logo on my watch screen what should I do ....

Moistened Tart @MoistenedTart
Reported 2023-03-13 00:55:45
@Yieki1 @katemarroquin I use my Fitbit and physically reset a count down timer every 15-20 mins or use an egg timer

Kristin Houlihan, Writer @theedifyingword
Reported 2023-03-12 23:14:12
@Mormolykeia @MamaSitaa__ @paulkaloper mine is low 60s, usually, but upper 60s in a crash. I can't remember how I managed to get my Fitbit to alert at 85 but it wasn't obvious at first.

fitbit @fitbit
Reported 2023-03-12 21:54:13
@joegollner Hi, @joegollner. Thanks for the photo and sorry for the trouble. For us to take a closer look, please send us your Fitbit account's email address as well as more details of the issue through DM. https://t.co/ZwYIDP4zDX

Lora Keyfur @Kieferlm
Reported 2023-03-12 21:11:01
This performance is what my brain looked like when I ate that entire weed nerds rope during lock down and my Fitbit thought I had died
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