Is Fitbit down right now?
(latest update January 17, 2022)
Fitbit, Inc. is an American consumer electronics and fitness company. Is it up or down? Is it down for me? Check the status or Report your issues below!
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B Taylor @twitster29
Reported 2022-01-17 02:07:31
@FitbitSupport It’s beyond that. You asked for info which I gave. Then Gave me generic advice that didn’t work. Then sent me a customer satisfaction questionnaire which I responded with “very dissatisfied”. Is there anything else you will do? This is not an individual issue. It’s your system.
Fitbit Support @FitbitSupport
Reported 2022-01-17 01:44:12
@aparacer Hi @aparacer. Please try these battery maximizing tips: https://t.co/gTnAy2zN0z. If the issue continues, DM us your Fitbit email address so we can take a closer look. https://t.co/VelbMJQoWL
Haley Fox @Haley_C_Fox
Reported 2022-01-16 21:57:29
Happened again…is this an issue with @Strava? Seems to happen after I add a run in their app.
@FitbitSupport @StravaSupport https://t.co/79JYGCaxpC
LexiBSpeaks @LexiBSpeaks
Reported 2022-01-16 21:05:25
@victorianajjar If it makes you feel better I march up and down the hallway before bed to get those last steps in. Also, I have told my team that if they see me on video two stepping while in a meeting, that’s the business between me and my Fitbit :).
💚Eastcoast Queen👸🏾💚 @sleep2dream8886
Reported 2022-01-16 21:01:31
So I bought a Fitbit versa 3 and my pulse went up to 120 shoving snow off my car lmfao . It went back down when I sat down wow
jaxx @jjjaaaxxxxx
Reported 2022-01-16 20:54:25
WHY IS MY FITBIT APP LITERALLY BROKEN 😭
Ross Wolfe @RossWolfe10
Reported 2022-01-16 20:41:15
@FitbitSupport Why can’t I just order a replacement today for your faulty product it’s not just me it’s my partners too that has the same issue why can’t I just go to the online store and order a replacement? And not get fobbed off with a refurbished second hand one ?
Michelle P. Brown @dr_mpatrice
Reported 2022-01-16 19:56:13
And Fitbit HR over 100. I'm basically laying down. #icant
Dr. Mean Maria @mitchellscomet
Reported 2022-01-16 19:30:21
I got my new fitbit today and I am beginning to realize part of the problem is that my wrists are so small. The thing is almost longer than my wrist is wide.
So I did some tweaks.
JannRonn @jannronn
Reported 2022-01-16 19:08:51
Sent my @fitbit watch for the 2x for the same problem (draining battery) and I still don't have my watch. @Apple watch commercials are looking really good because customer service at @fitbit is horrid
Lance @LinguisticBlues
Reported 2022-01-16 18:54:49
Hi @FitbitSupport - are you able to offer customer service other than what I have just received, which is 'just wait and see if it gets fixed :) ' ? Had this issue since October, still no resolution. Not good enough! #Fitbit #badcustomerservice
Brandon Grabski @IvoryTower1729
Reported 2022-01-16 18:23:01
@fitbit @FitbitSupport What the **** is your problem, I can’t set up anything other than an Ace for a kid? What a ****ty set up you have. What a ****ing waste.
Mad Jelly🇮🇪 @GriffinMajella
Reported 2022-01-16 18:14:44
@deshocks Down the side/back of chair/couch.
It's where my missing fitbit was eventually excavated from.
Jamie Summerfield @jvictor7
Reported 2022-01-16 18:04:58
@FitbitSupport Hi there. Exercise and heart rate sections in my FitBit app aren't displaying. Correct info's there on the home screen, but details don't load if I click for more.
Any idea how to fix this? Thanks https://t.co/3IAbZkyIxF
Ann Lindberg @AnnLindberg5
Reported 2022-01-16 17:43:44
Who besides me so hates getting weighed at the Dr 's office they will strip down as much as allowed in semi-public, fitbit, phone, and shoes included?!
Fitbit Support @FitbitSupport
Reported 2022-01-16 17:25:32
@HJSears Hi, @HJSears. Sorry to hear this. Can you let us know what happened to your Fitbit? Please provide us as mush information as you can about the issue as well as your Fitbit account email address and model of Fitbit via DM and we'll ***ist you from there. https://t.co/VelbMJQoWL
Fitbit Support @FitbitSupport
Reported 2022-01-16 17:13:08
@kenster1972 Hi, Kenny. Sad to hear this. Can you tell us more info about the issue you're experiencing? In the meantime, please provide us via DM your Fitbit email and the model of your Fitbit device so we can check your account.
Sarah @essbeevee
Reported 2022-01-16 17:07:36
@FitbitSupport hiya, really disappointed that my charge 3 is broken AGAIN 🙄 Won’t hold a charge, turns off due to low battery then when I plug in it reckons it’s on 70%. It’s my third faulty one - what’s up with this model??
Fitbit Support @FitbitSupport
Reported 2022-01-16 16:54:35
@beachcomber50 Hi, @beachcomber50. Sorry to hear this. Can you try giving your Charge 3 a restart by following: https://t.co/IibHEftuXq? If the issue persists, please let us know your Fitbit account email address and send us a photo of what the display looks like via DM. https://t.co/VelbMJQoWL
Andy 🇨🇴 @ana_kin7
Reported 2022-01-16 16:27:06
Yet again, @FitbitUK manages to credit me an extra 60,000 steps, all whilst sitting down watching TV, bloody annoying (66000 steps doesn't equate to 2.5 miles either 😡😡) https://t.co/iga1DrMCfr
Scott Davis @sbdavis_au
Reported 2022-01-16 15:47:57
@LeeOdenwalder @alpsa @LucyHood @fitbit @PMalinauskasMP Is Gilberton in your electorate?
How will @alpsa fix ramping when neither @LiberalSAHQ nor Victoria ALP have managed?
Felicia Hardy @FelineWiles
Reported 2022-01-16 14:46:24
“There you go. It’s probably a gremlin. They’re attracted to aircraft instruments, and FitBit’s have gyroscopes, altimeters, tri-axis accelerometers.. it’s really a little ****pit on your wrist. If you think about it.”
She did design her own tech, she knew this stuff.
Robin Smith @RobinSmithNR21
Reported 2022-01-16 14:40:36
@FitbitUK via @Vitality_UK bought an Inspire 2 and a month later this happened. Apparently not your problem and outside warranty. What about UK consumer protection rules? https://t.co/hSoSgmsyYH
Fitbit Support @FitbitSupport
Reported 2022-01-16 14:35:11
@NicolaJShaw Hi, Nicola. Got it. Restarting your Fitbit may do the trick. Check out the restart instructions here: https://t.co/IibHEftuXq. If the issue persists, DM us your Fitbit account email so we can check. https://t.co/VelbMJQoWL
Dr. Stephen Deranged @SP00KYSUPREME
Reported 2022-01-16 14:28:32
Tony 'Fitbit' Stark, fix your goddamn products already.
Fitbit Support @FitbitSupport
Reported 2022-01-16 14:15:50
@Cheesewineandc1 Hi, @Cheesewineandc1. Thanks for troubleshooting. Try the notifications troubleshooting steps here: https://t.co/N5s4vJM4XK. If the issue persist, we'd like to take a closer look. Send us a DM via the link below and provide the email address linked to your Fitbit account: https://t.co/VelbMJQoWL
Fitbit UnitedKingdom @FitbitUK
Reported 2022-01-16 13:59:45
@EddieRobson Hi Eddie. We're sorry to hear about this. You can DM us your Fitbit account email and your Fitbit device model so we can take a closer look at this issue. https://t.co/Lb0X5yZcp8
Claire Jamieson @weeclairemcg
Reported 2022-01-16 13:48:40
@Jenniferofeve @fitbit @FitbitSupport @FitbitUK Have the self same issue… and came on here to see if it’s just me!
Dar G 🇨🇦 @DarGeeReads
Reported 2022-01-16 13:14:01
Wind died down and temp came up, perfect day for a winter walk! #DailyWalk #StayActive #StayFit #Fitbit #WinterWalking https://t.co/DRMtgWS4yy
Mitochondriac Dog @PedantDog
Reported 2022-01-16 11:49:27
@fitbit420 Every specialist out there tells you they have the solution to what ails you and here is a thousand dollar treatment plan.
Chiro wanted 4k to fix problems caused by weak glutes. Grifting. I trust none of them after this.
🏳️🌈🦋☆Aiko☆🦋🏳️🌈 @AlwaysMe2112
Reported 2022-01-16 11:48:24
Aiko is a little thief! He has stolen the baby's binky, my Fitbit, and a small pair of scissors 😮
And his current obsession is my gl***es, when I set them down.🤦👀
ＧＡＬＡＸＴ1ＫＡ @Galaxt1ka
Reported 2022-01-16 11:19:09
@Wakapedia Oh gosh i had the same problem with Fitbit! The silicone rubbed off my skin in layers. I've switched to a Samsung Galaxy watch, and even though it also has a silicone band, for some reason I don't have the same problem.
GIGI070121 @gigi070121
Reported 2022-01-16 10:59:40
@FitBitShame @StevenAutrey Texas held the situation down and ***isted the feds. Forget you!
Rich Hutchinson @richthemetalfan
Reported 2022-01-16 09:37:42
@philnickinson "Fitbit data talk directly to Google Fit" really? I use the app "fit to fit" to sync because I couldn't find a way to do that natively. My old Mi Band and it's janky Mi Fit software synced no problem but not Google's own Fitbit
ivan | edtwt @ivansb0nes
Reported 2022-01-16 09:10:43
>doesnt reach goals
"omg I need to try harder I'm so ****ing trash :("
>reaches goals
"nah the scale must have faulty batteries" (despite weighing myself on 3 different scales, my pants being loose enough to pull down without unzipping and fitbit being loose on usual hole i use)
Stella @AwfulLotOfEagle
Reported 2022-01-16 08:33:59
Got chatted up by very handsome tattooed dude at the pool. So obviously either a sick joke or there's a catch, right? Glanced down... ANKLE MONITOR. Either that or an extremely retro Fitbit https://t.co/ORWAmVFvqN
Gülcihan @Gul_han_syr
Reported 2022-01-16 08:33:36
@FitbitSupport
Hi Fitbit
I recently got a new phone, and my Versa 3 is having problems connecting to it. I deleted the Versa 3 from my old phone, and yet my new phone can’t find my watch. Can you help me figure this problem out?
-Gul https://t.co/tsxEV6SA14
Fitbit Support @FitbitSupport
Reported 2022-01-16 07:55:02
@TrickyWall Hi, Richard. Thanks for troubleshooting. Please try to restart your Versa 3: https://t.co/RP0qWVAAUK. If the issue persists, DM us your Fitbit email address so we can take a closer look. https://t.co/VelbMJQoWL
james @Catachresticals
Reported 2022-01-16 04:12:05
Problem with my wife getting me a Fitbit is now I have evidence https://t.co/S9pg584ev7
Jay Thandi @jaythandi1989
Reported 2022-01-16 04:06:12
@fitbit @FitbitUK had my watch on while out yesterday. It wasn't low or on red, but died. Since then it won't recharge and occasionally shows a red battery with an exclamation ❗ symbol. Is this a common issue? Can it be fixed? I have a Versa 2
Fitbit Support @FitbitSupport
Reported 2022-01-16 02:17:56
@musicislife9798 Hi, @musicislife9798. Sorry for the trouble. Provide us with more details regarding the issue with your Fitbit device together with your Fitbit account email address and Fitbit device model via DM. In the meantime, try restarting your device: https://t.co/IibHEftuXq. Thanks.
Fitbit Support @FitbitSupport
Reported 2022-01-15 21:52:36
@kanchanambaskar Hi, Kaanchan. Got it. We don't have a repair center nor any of our retailers are certified to repair any Fitbit devices. Try to restart your Fitbit device by following the steps here: https://t.co/IibHEftuXq. If the issue persists, please DM us your Fitbit email address. https://t.co/VelbMJQoWL
Fitbit Support @FitbitSupport
Reported 2022-01-15 21:31:35
@snappyhappychap Hi, @snappyhappychap. Sorry to hear this. We suggest that you give your Fitbit device a restart. Here's how: https://t.co/IibHEftuXq. If the issue persists, please provide us with your Fitbit account email address via DM so we can check on this. https://t.co/VelbMJQoWL
Fitbit Support @FitbitSupport
Reported 2022-01-15 20:52:11
@ElaineReads Hey, @ElaineReads. To manage manage apps on your husband's Fitbit device, see: https://t.co/BHpeabBBJ4. If this is not the case, send us a DM with his Fitbit account email and a photo of the issue so we can check. https://t.co/VelbMJQoWL
Grad Skooler @GSkooler
Reported 2022-01-15 20:29:23
@MoovingVan Ah okay. I haven't seen it yet. My mom INSISTED that I get an iWatch for just that reason. She's scared to death that I'll crash on my bicycle and die on the side of the road. So I exchanged the FitBit for the iWatch. I actually really love it now.
Fitbit Support @FitbitSupport
Reported 2022-01-15 20:24:34
@dez1861 Hi, @dez1861. Sorry to hear that. For more info about our return policy, https://t.co/RLR318lUkF. Try our heart rate troubleshooting tips at this links: https://t.co/n7ZwpjniaG and https://t.co/eczATMIRNJ. If the issue persists, DM us your Fitbit email address so we can check.
Fitbit Support @FitbitSupport
Reported 2022-01-15 19:43:17
@lizlemusg Hi, @lizlemusg. Sorry to hear this. Please try to log out of your account, force close the Fitbit app, restart your phone and log back in. In case the issue persists, let us know the email address linked to your Fitbit account, phone's model and OS version via DM. Thanks.
Peter Wallhead 💉💉 @peterwallhead
Reported 2022-01-15 18:27:48
Note to self, stop buying cheap replacement bands for my @fitbit because they'll just keep breaking. Down to my second last band 🚶♂️#quantifiedself https://t.co/zO0xrJqPx2
Kaz @ollyarmyoftwo
Reported 2022-01-15 17:21:39
@FitbitSupport sent a dm regarding a band issue
Saksham Gupta @saksham700gupta
Reported 2022-01-15 16:37:58
Bad experience with fitbit,no service centre in india now watch has battery issue how to get a new device i have no idea, it's in warranty.@fitbit @FitbitSupport @FitbitUK please issue ne a new Device i thought fitbit is one of the luxury and a product with good built quality.
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