Is Fitbit down right now?
(latest update June 27, 2022)
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Fitbit Problem Reports
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bootlesshacker @bootlesshacker
Reported 2022-06-27 14:25:24
Setup my open source Pinetime Smart Watch today - brings back memories of the Pebble smart watch before Fitbit bought it and shut it down. Pinetime is great but no where near as good as Pebble once was. Nostalgia.
Paula Wood @ExamDataSupport
Reported 2022-06-27 14:20:09
@FitbitUK It would be great if you could at least get the basic features to work. According to the “customer service” team the Versa 3 currently can not track floors and you don’t have a fix!
Paula Wood @ExamDataSupport
Reported 2022-06-27 14:18:22
Does anyone have a Versa 3 that tracks floors? Mine never has. After trying for months for a resolution @FitbitUK are now saying the issue is on all Versa 3’s & they are not able to provide a fix. The item is being mis-sold. It does not work as described or advertised!
FijianWarrior 🇫🇯 🇪🇺 🌏 @WarriorFijian
Reported 2022-06-27 14:10:17
@fitbitsmash @Tim_JR_Hill Sounds best you self isolate then Karen! I'm glad my children are allowed to enjoy what should have been the best years of their life again... if their generation's right to a normal life full of joy is a problem for you - stop being selfish and stay at home.
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-27 13:50:34
@antiviscid Hi, Lila. Sorry for the trouble. Mind filling us in on the issue with your Fitbit device? DM us your Fitbit account email and the specific Fitbit device model you own via the link below. https://t.co/Lb0X5yZcp8
eli (they/them) @vom_marlowe
Reported 2022-06-27 13:00:28
@ReveriefitRae I had to pray in school. I am so mad my fitbit started beeping at me to slow down my workout.
Sven Rufus @SvenRufus
Reported 2022-06-27 10:57:48
@LukeB_MTB After my 'Green Roof Fun Friday', up and down the ladder all day, a tonne of soil and stone moved - I sat down in the evening for a beer, and Fitbit failed me on my activity status because I didn't do 250 steps between 8pm and 9pm.
My Fitbit is a ****er
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-27 10:17:50
@kurtslimabean Hi, @kurtslimabean. This is not the experience we want for you. Can you describe the issue you're experiencing with your Fitbit device? https://t.co/Lb0X5yZcp8
John Ryan @johnryanpb
Reported 2022-06-27 10:03:09
@apple, #apple as @Fitbit seem to thing sub issues are your problem- can @apple help us in this issue with an unnotifiry Prenium renewal for Fitbit
Fitbit Support @FitbitSupport
Reported 2022-06-27 09:52:08
@lanepacer Hi @lanepacer. Not the experience that we want you to have. There is no option to turn off the personal insights from the Fitbit app. We suggest that you tap on the X or the thumbs down icon. We suggest that you vote for this: https://t.co/UpGgGEsGD1.
MrZarukai @MrZarukai
Reported 2022-06-27 09:42:35
Has anyone tried this ring from @ouraring ? I seen this ring on a fitness thread. The most appealing part of this product is not having to weigh down my wrist with a Fitbit as I do have minor arthritis concerns. The $300 pricetag is not a factor for me.
https://t.co/T1dKAF9jZf https://t.co/14RUfRuGES
Lelam @Girl36Lee
Reported 2022-06-27 09:40:50
@FitbitSupport hi, #my Fitbit has physically broken. A black part has broken off from the tracker? So I can’t wear it
Sam 🍄 @Samantha_Rhae
Reported 2022-06-27 09:14:21
So I don’t have the replacement Fitbit or my Fitbit that wasn’t charging. So now I’m just down $300.
Milos Obilic @MilosObilic19
Reported 2022-06-27 08:58:00
@S****University This article: https://t.co/qlnUalHXXT is blatantly wrong. It says
> A study published ... found that the Fitbit trackers were the most accurate ...
The study "investigated if the Fitbit ... met reasonable ... standards" not which tracker was best. Fix pls.
Joanne Unwin @unwin666
Reported 2022-06-27 08:45:42
@FitbitSupport Messaged my email address as logging out etc didn’t fix the issue. Thanks for the support
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-27 07:49:14
@matharutaran Hi, @matharutaran. Sorry to hear this. Sorry to hear this. We sell Fitbit accessories in our online. Please visit https://t.co/jC0QcCtZ51 to purchase a replacement cable. You can scroll down the page to change the region based on your location.
fitbit @fitbit
Reported 2022-06-27 07:06:56
@osamael80779183 Hi, @osamael80779183. Sorry about this. Try restarting your device (https://t.co/XxihcghS2m), then try installing the clock face again: https://t.co/4UdAPFJv2d. If the issue persists, send us a DM with your Fitbit account email address and specific Fitbit device model. Thanks. https://t.co/ZwYIDPlCFX
Sebastian @Sebastibaby
Reported 2022-06-27 06:00:47
@Gandamack2005 My fitbit is telling me its ****ing down here, but its nice and sunny.
Stupid dumb bs meteorologists.
Richard Trayner @TraynerRichard
Reported 2022-06-27 04:30:52
Weekend @FitbitSupport challenge illustrating software issue.... and another device craps out to fitbits response of sorry.. one customer voice but one that will continue to expose your brands oh well customer stance, must be nice to not care https://t.co/CwhDG2YqZE
The Lost Words for Cumbria @TLWforCumbria
Reported 2022-06-27 04:01:22
We were the only people on the final summit. Having left us behind all day, I skipped down that descent like the Tortoise, not the Hare. All the way to the end.
Which made them all baffled as they compared fitbits.
And me laugh, quietly inside.
⚠️Beware of your undercarriage. https://t.co/AFHVhQlFFH
Fitbit Support @FitbitSupport
Reported 2022-06-27 03:17:04
@unwin666 Hi, Joanne. Sorry to hear that and thanks for the photo. Please DM us your Fitbit account email address so we check on it. In the meantime, please log out your Fitbit account, force quit the Fitbit app, restart your mobile device, log in again and see if the issue still persists. https://t.co/VelbMJQoWL
Mr Dracula @mrdracula906
Reported 2022-06-27 00:42:55
@HowatClint @FitbitSupport Hey @HowatClint
So according to my understanding the step one is done and the ionic got disabled but no confirmation regarding the same right? If this is the case I'm with the same problem. My ionic got disabled and I completed the recall successfully, but no confirmation yet.
Melanie @DarkBeauty73
Reported 2022-06-26 22:55:50
@bradyfan19 I don't have that problem my fitbit hooks to the waist of my pants lol
Kate Pearce @Kate4Queen
Reported 2022-06-26 22:29:09
@LucyMason217 I had exactly the same problem and I eventually gave up on my Fitbit and got an Apple Watch for xmas.
💜Mizz Mandi🥝 @MizzKiwiKisses
Reported 2022-06-26 20:43:59
Tonight! Week 1 Day 3 on C25K. Really broke a sweat like I haven't in a very long time, running down my face and neck. Week 1 is now complete, heading into Week 2 I'm a little nervous, hoping I can handle it. #C25K #weightlossjourney #Fitbit #feelingaccomplished https://t.co/1J5KSzx55B
BigCheze @_BigCheze_
Reported 2022-06-26 18:44:25
So I got a Fitbit and I’m playing DBFZ and my heat rate is a constant 100 for a whole match and shoots down too 75 when I’m waiting for a match.
Is this healthy?
Louise Howard @louise01067
Reported 2022-06-26 18:44:16
Fitbit has recognised that its Charge 5 fitness tracker has a connectivity issue, at least for several units. https://t.co/PvBDxMTqCn
Jenifer Thomas @JenInMi
Reported 2022-06-26 18:30:15
Per customer service my Fitbit is defective but @fitbit @FitbitSupport only offers a discount toward a new watch. It is only THREE MONTHS past the one year warranty. Also, according to your Fitbit forum, this is a known frequent issue. For shame. Be warned. Do NOT buy a Fitbit!!
Wally @wbm
Reported 2022-06-26 17:33:24
I’ve had 5 fitbits. The last 3 have broken in some way. I’ve decided to move to an Apple Watch this fall on the next release.
takorojo | EN vtuber/pngtuber @tako_rojo
Reported 2022-06-26 16:53:42
@FitbitUK Hi!
Today the screen on my Versa 2 came off. I called support and was offered 35% off a new device, which is great, but I can't afford a new device right now and I rely on it to alert me for a heart-related medical issue. Is there a way to fix it until I can afford a new one?
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-26 16:08:35
@tako_rojo Hi, takorojo. Mind if we step in? Can you tell us more info about the issue that you're experiencing with your Fitbit?
Natalie Watson @natalie_awatson
Reported 2022-06-26 13:33:13
@FitbitSupport It is up to date, this is a known issue on Fitbit forums and multiple reviews on the Google Play store for your android app.
Fitbit Support @FitbitSupport
Reported 2022-06-26 12:31:06
@LVLMLeah Hi, @LVLMLeah. Mind if we step in? Make sure you're using the official charger that came with your Fitbit device then try restarting your Fitbit as stated here: https://t.co/IibHEftuXq. If the issue persists, send us a DM with your Fitbit email address so we can look into this. https://t.co/VelbMJQoWL
Natalie Watson @natalie_awatson
Reported 2022-06-26 12:18:57
@FitbitSupport @fitbit When are you going to fix the food tracker in the app? It's been broken for weeks. Contacted you end of May and told it is being looked into but now at and of June still NO improvement. Seems like you don't actually care that your product no longer works?
James Risdon @JamesRisdon007
Reported 2022-06-26 11:29:08
@roy_g_bifl @FitbitSupport @fitbit Congratulations. You've just discovered the least important issue in Canada today.
Joe America @JoeAmerica9
Reported 2022-06-26 10:28:03
@fitbit @FitbitSupport @FTC Fitbit should be ashamed #datamining #wallet shoved down your throat daily & attached to reset button on purpose & GPS toggled off but pops every time I move pops #hackersdream absolutely NOTHING should be on this device that a user IS NOT ALLOWED TO DISABLE
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-26 10:18:03
@rosesandthyme Hi, Rose. What seems to be broken on your Fitbit device's screen? DM us your Fitbit email address, the Fitbit device that you're using, and a picture of the damaged device so we can check. https://t.co/Lb0X5yZcp8
Rose 🌱✨ @rosesandthyme
Reported 2022-06-26 10:13:58
My current FitBit needs replacing which is the origin of this struggle and I’m like :/ for these prices? I’ll keep the FitBit with a broken screen
Ginaelisa Cortez @ginaelisa
Reported 2022-06-26 10:11:49
No thanks @fitbit.
Also I'm trying to delete the menstrual health data and it seems like I'm stuck in a useless settings menu loop. Y'all might want to fix this before people decide that they're not comfortable with ANY health tracking and ditch the app entirely. https://t.co/8oEkApbgve
Jakep86 @Jakeyp86
Reported 2022-06-26 10:09:24
Celebrating 50lbs of weightloss this morning with a big breakfast. 50lbs down in 110 days 😀 on to the next goal
Have a great day everyone
#exercise
#weightlossjourney
#fitbit https://t.co/cC3kHETevr
Kate Deakin @montonkate
Reported 2022-06-26 09:34:20
@FitbitSupport hi I bought a fitbit charge 4 last summer and yesterday the strap has broken (see pictures), not sure how I can fix this? You can see how the black plastic has sheared off from the strap please advise https://t.co/5aPLb2VReK
Mark Messinger @MarkMessinger
Reported 2022-06-26 08:45:41
@fitbit Thanks for the reply. Here's my point, though: I'm on vacation. Monkeying with my Fitbit, to get it to acquire the correct time, shouldn't be part of my travel plans. Neither should searching your support or community forums. Please fix the problem so we don't need this dialog.
Your Gift Lists @YourGiftLists
Reported 2022-06-26 08:27:08
#Gifts #GiftList # #Birthdays Fitbit Will Fix Frequent Disconnections for Charge 5 Owners https://t.co/WqW84nyK8b
Check out original Gift Lists at: https://t.co/1wKk5N9tnO https://t.co/ixvV1F88GW
Fitbit Support @FitbitSupport
Reported 2022-06-26 08:14:28
@carmel_ni Hi, @carmel_ni. Got it. Sorry to hear this. Please check if you tried all of our syncing tips here: https://t.co/TrTpr8x7nl. If the issue persists, please provide his Fitbit account email address, type of Fitbit device he's using and the type of phone he's using via DM. https://t.co/VelbMJQoWL
Mark Messinger @MarkMessinger
Reported 2022-06-26 08:07:22
Note to @fitbit: Fix the rudimentary problem that prevents the device from acquiring the correct time when syncing with the phone. My phone has the correct time and the app is set correctly. Why, days after my arrival in a new timezone, is the device's time still incorrect?
Russell Egan @RussellEgan
Reported 2022-06-26 07:47:45
@FitbitSupport Food stats collection is not working or syncing. This is a known issue on forums.
Russell Egan @RussellEgan
Reported 2022-06-26 07:14:12
@FitbitSupport when are you gonna fix the Android app?
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-26 06:50:46
@HipstersChoice Hi, @HipstersChoice. Sorry to hear this. Mind sharing more details of the issue you're having with your Fitbit device via DM so we can have a better picture of your concern? Also, include in your DM the email address linked to your account and your Fitbit's model. https://t.co/Lb0X5yZcp8
Fitbit UnitedKingdom @FitbitUK
Reported 2022-06-26 04:57:36
@r8ttn Hi, @r8ttn. Sorry to hear this. Mind sharing more details of the issue you're having via DM so we can have a better picture of your concern? Also, include in your DM the email address linked to your Fitbit account and your Fitbit's model so we can look into this. https://t.co/Lb0X5yZcp8
Jessica Beverly @JDB0621
Reported 2022-06-26 00:02:42
@jeni_gentry @fitbit I mean I hope your period too. I am counting down until my family menopause age. (It’s soon!)
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