Is First Direct currently down? Live Status and Outage Reports

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Kim Shadey @thekimshadey

Reported 2021-10-22 21:20:56

So much going on 🥺 the short film I’ve been talking about was officially released today. “Getting Down To The Root” with Black Food Activist, Dara Cooper for the Southern Foodways Alliance. My first Director credit 💛 https://t.co/XjTk9R9Ejx

Alifia Jihan @zeemomykowala

Reported 2021-10-22 13:10:31

@Bobdyla95205414 @firstdirecthelp It really feels bad how your account has been locked I had same issue not until I was recommended to @ballersacademy and he got it fixed today hit him up and be happy again

David @metaburbia

Reported 2021-10-22 09:15:02

@RoryMaw @Jackal854 Sometimes you have to call: had a complicated Visa issue on a joint account I needed sorting out. Ended up getting a new Visa account elsewhere: was impossible to speak to anyone in FirstDirect

Andrew Walker @AndyWalker1963

Reported 2021-10-22 09:05:06

@Sub_Socialite He isn't the first director to have his wife/girlfriend in his own films, and I doubt he'll be the last. She is a competent actor and plays her parts well, so what's the problem?

GhostDragon1182👻🐉 @ghostdragon1182

Reported 2021-10-21 19:21:19

Why do people act like Zack Snyder is the first director who had Batman kill. In Tim Burton's films Batman blew up a factory with people in it, he threw a dude from the top of a bell tower, killed the Joker, threw a dude down a sewer opening with a bomb on him.

Josh Stone @stone_hotm

Reported 2021-10-21 12:16:55

We never had this problem at @LloydsBank or @firstdirect! Do me a favour! Anyone thinking of going with @Barclays don’t!

N @BenSwolo160

Reported 2021-10-21 10:13:01

@BankofScotland The first direct debit was taken by the company that should have been cancelled. No they have stated that I should go through the bank as it would be an extended time before they can fix through their system. The second is debit is my actual energy company

Financial Ombudsman Service @financialombuds

Reported 2021-10-21 06:05:00

@MorganMarkF @firstdirecthelp Hi Mark, If you remain unhappy then you first need to raise a formal complaint with First Direct. We cannot do that for you. Once they issue a 'Final Response Letter' and you have referral rights to come to our service, you can bring the matter to us online. Regards^AB

Pamela @sundayhandbag

Reported 2021-10-21 02:55:41

@firstdirecthelp Are your lines down?

Pavel Milanes Costa @co7wt

Reported 2021-10-20 18:42:19

@PolycistronicR In this case the tunning of the antenna showed that it was low and with some SWR at the edge. Simulation showed that making the first director short by 0.2mm and away by 1mm (wtf!!) will fix it (437 MHz) Real solution bending of the tips while measuring with the #nanoVNA 😉

Lisa Sherratt @Lisasherratt

Reported 2021-10-20 17:47:17

@firstdirecthelp No difference sadly, exactly the same problem.

debsmelrose @Debsmelrose

Reported 2021-10-20 16:34:14

@lucyjack5on @firstdirect Mine does this too, was there a fix? Ta!

Rip van Normal @robittybobnob

Reported 2021-10-20 14:38:12

@BritishGasHelp I’ve already been down this route Mel. It got worse. BG took my last gas payment but failed to take for electric. After I had paid my first direct debit to Utility Point, BG flagged me for ‘non payment’ of the electric bill. Their mistake but they reported me to Experian. 🤣

Mark M @MorganMarkF

Reported 2021-10-20 01:52:43

@firstdirecthelp @financialombuds so day 7 of not having direct access to my bank account,to my own money.Lots of lies from staff, lots of incorrect information. A final response to a yet unresolved issue shows that these so called professionals don't care about their clients!!!

MajimeKoala::eat_the_rich @MajimeKoala

Reported 2021-10-19 23:03:55

@YourDadLikedIt What, I shift from first directly to fourth all the time! And then I'll shift to second when slowing down. 🤣

Alex @MarklewA

Reported 2021-10-19 15:20:20

@firstdirecthelp Thanks Ben. I think “the issue I’ve faced” is pretty clear to anyone who reads the thread.

Dave Statter @STATter911

Reported 2021-10-19 12:29:53

Some historical perspective on @ODCA_DC finding DC 911 doesn't meet national standards on how long it takes to dispatch high priority calls. That issue was one reason why @MayorBowser's first director was fired. Hint: OUC has never met those standards. https://t.co/j05kzrwtvz https://t.co/kgIEs9rBJa

Mark M @MorganMarkF

Reported 2021-10-19 12:23:04

@financialombuds is it possible for a bank @firstdirecthelp to issue a final response without the complaint being resolved?

dudu @Lost_UmbreIIa

Reported 2021-10-19 02:44:32

Own up to your mistakes and grow the **** up. Keeping screenshots when he or she said x and this isn't going to fix any problem unless you approach what caused the problem first directly

Darren Codd @DarrenCodd

Reported 2021-10-18 16:28:28

Don't want to hear any crap about social distancing and the number of psychology students, if it's over-sunscribed, that's your problem. First Direct Arena is available, every student would be able to attend and after all, they have paid you over £2.7million in fees this year

zz @ZZuegma

Reported 2021-10-18 12:44:54

@firstdirect When are you going to resolve this issue as I can’t pay in to my local HSBC now as they have removed counter service and the local post office normally has about an hour queue to get to the counter. This is ridiculous considering you’re part of HSBC

Jon @welshjon58

Reported 2021-10-18 10:14:31

@DominicFrisby @HSBC_UK try First Direct. Never had a problem with them, if you ignore the time I waited for 2 rings before they answered

Dr Tufty Sylvestris @tuftythecat

Reported 2021-10-18 09:56:46

@DominicFrisby @Ye_Olde_Holborn @HSBC_UK Strangely enough, I have found first direct (part of HSBC) not to have a problem. Transferred quite a bit to exchanges with no issues.

Lavinia Bramwell @laviniabramwell

Reported 2021-10-18 07:51:37

@MartinSLewis @MoneySavingExp Not remortgaged but moving house (soon!) was on 5 year fix with first direct paying 2.08%. Moving to Santander 5 year fix 0.99%.

Mandy @Mandytoptotty

Reported 2021-10-17 04:13:09

@willlowther @firstdirect @firstdirecthelp Don't go to Santander, same issue

Steve Pearce @Stevemytwitacc

Reported 2021-10-17 02:51:22

@firstdirect Will that fix the app crashing when I open it? Been doing that for weeks. Since iOS 15 came out

T.U | Real209er @Real209er

Reported 2021-10-16 14:13:00

People will hate and talk down behind closed curtains but DENY everything when **** hits the fan. 😂😂😂😂 I have yet to find someone thats 100 on the internet SMH. Keep all the talk to yourself if you cant speak it to the individual FIRST direct.. 🤦🏽‍♂️

Mark M @MorganMarkF

Reported 2021-10-16 03:01:45

@firstdirecthelp terrible service. This bank has locked me out of my own account for up tov3 weeks because they failed to get a keypad to me. Closed down my banking app and have left me high and dry. Appalling service

Ryan Voss @ryanhuntervoss

Reported 2021-10-15 20:56:27

@MalcomRiley22 Not at all. Way down this statement is "spend lots of time with those you love." Family comes first if you want to die a success. And to put it as "Spend lots of time with those you love" after first directing focus on wealth and other things really undersells it. My 2 cents.

Trader Jojo @sleepyxspice

Reported 2021-10-15 16:09:43

today marks my first direct exposure to CA taxes and there has been a steady stream of tears running down my face for ~90 min https://t.co/kQqLPPBh4p

@stokeygurl #wearamask 😷 #protectheNHS 💙 @stokeygurl

Reported 2021-10-15 15:43:38

@firstdirect Any update on the fix? I’m stilol using my old card? Many thanks.

Beckie Yeomans @beckielou1983

Reported 2021-10-15 15:10:34

@firstdirecthelp my key pad to create secure code has broken and it appears I can't log on without it. Which means I also can't order one online. Can you help? I have zero idea of my telephone banking p***word and am pretty sure I will fail security.

Craig @cdrider1

Reported 2021-10-15 04:30:01

@firstdirecthelp Chris, you’ve ignored my request for your escalation process. This app issue is clear known to First Direct and shouldn’t need me to call in while I’m at work to get a fix. Do I need to raise a complaint or is there a lesser escalation procedure?

Craig @cdrider1

Reported 2021-10-15 03:10:46

@firstdirecthelp Hmm, a quick look through your timeline shows lots of people having the same issue and your colleagues confirming this. Please can you feed this back to the relevant team. Thank you.

Craig @cdrider1

Reported 2021-10-15 02:53:29

@firstdirecthelp Hi. Since ios15 it takes a minimum of two attempts to open the app, sometimes a lot more. Is this a known issue? Thanks. https://t.co/PVIvWQmwlL

Peter Crouch @crouchp

Reported 2021-10-15 01:39:21

@firstdirecthelp absolutely gobsmacked that First Direct would issue new debit cards to customers that do not work in HSBC paying in machines ? Glad to see everything is thoroughly tested prior to rollout ! When were you going to tell the customers or did I miss the letter ?

Padua Casanova @Padua184

Reported 2021-10-14 13:45:34

@MorganMarkF @firstdirecthelp Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

Peter Crouch @crouchp

Reported 2021-10-14 08:22:58

@firstdirecthelp absolutely gobsmacked that First Direct would issue new debit cards to customers that do not work in HSBC paying in machines ? Glad to see everything is thoroughly tested prior to rollout ! When were you going to tell the customers or did I miss the letter ?

Peter Crouch @crouchp

Reported 2021-10-14 08:11:05

@firstdirect absolutely gobsmacked that First Direct would issue new debit cards to customers that do not work in HSBC paying in machines ? Glad to see everything is thoroughly tested prior to rollout ! When were you going to tell the customers or did I miss the letter ?

littleoldladywho @Littleoldladyw1

Reported 2021-10-14 03:07:45

@FructoseNo Use an opened out egg slicer as a cutting guide (Don't cut with the slicer) hold the onion down as you slice That gets the first direction out of the way with minimal exposure. Then be quick on the second direction. Open all the windows :D

Rebecca range @Rebeccarange1

Reported 2021-10-13 16:16:58

@firstdirecthelp my app keeps shutting down and I can log on. Is there an issue??

Hilary Pritchard @HPritchard24

Reported 2021-10-13 14:34:15

@firstdirecthelp I though you were better than this. Years of confidence down the pan.

Invest SVG @Invest_SVG

Reported 2021-10-13 09:16:31

A historic day for air travel in Saint Vincent and the Grenadines! Our first direct flight from the UK/Europe touches down this afternoon... #InvestInSVG #VisitSVG https://t.co/F34J6Grh8Z

Vijai Kumar Tandon @VijaiTand4

Reported 2021-10-12 02:02:26

The Taliban on Saturday ruled out cooperation with US to contain extremist groups in Afghanistan, staking out an uncompromising position on a key issue ahead of first direct talks between former foes since America withdrew from country in August……(1/15) https://t.co/3MXFIxoTuS

Nick Piers @NickPiers

Reported 2021-10-11 22:14:35

@the_moviebob All right, throwing down the gauntlet on this. Don't think about it. Who's the first director to come to mind that you'd want to see direct Bond?

NBC News World @NBCNewsWorld

Reported 2021-10-11 20:35:13

The Taliban ruled out cooperation with the U.S. to contain extremist groups in Afghanistan, staking out an uncompromising position on a key issue ahead of first direct talks. https://t.co/iLQ3O6l5Zs

Religion News Service @RNS

Reported 2021-10-11 18:00:08

The Taliban ruled out cooperation with the US to contain extremist groups in Afghanistan, staking out an uncompromising position on a key issue ahead of the first direct talks between the former foes since America withdrew from the country in August. https://t.co/lzI47EXMJ5

Douglas Wise @DHWise007

Reported 2021-10-11 10:11:30

The Taliban took the country to govern it and the Afghan people chose not to fight to prevent it. This is a Taliban problem to solve. Afghanistan: US and Taliban discuss aid in first direct talks since US exit https://t.co/0gzx1iQXhM

Rik Appleby @RikAppleby

Reported 2021-10-11 05:55:16

Hi @HSBC_UK , after moving to iOS 15, my mobile banking app doesn’t… it opens and immediately shuts down. I have the latest version of the app. Any ideas? This is affect the @firstdirecthelp app too.

#PPC #MaxBernier FASTEST GROWING PARTY IN CDN HX @UNHYPHENATEDCDN

Reported 2021-10-10 22:32:32

Here's your someone taking you up on your suggestion: May I first direct you to vaars via... https://t.co/7fdZRVP0pV So, yes, mandating an experimental gene modifying bioweapon is more than comparable to genocide and crimes against humanity.

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