Is First Direct down right now?
(latest update April 16, 2021)
First Direct is a telephone and internet based retail bank division of HSBC Bank plc based in the United Kingdom. Is it up or down? Is it down for me? Check the status or Report your issues below!
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CJ Griffin @CJGriffinEsq
Reported 2021-04-16 09:32:45
It was AG Grewal's first directive. In his typical way, he tried to paint it as being extra transparent. In reality, he slowed down access to the videos.
FYI, last year the AG's office only complied with the 20-day requirement disclosure requirement once or twice. Horrible!
first direct help @firstdirecthelp
Reported 2021-04-16 09:04:21
@emilylouiise_x Hi Emily, you can do this in Mobile App by holding down the 1st Account you wish to pay from and then Move Money. Select New Large Business and enter first direct into the search field. Then select your account type from the list and follow the on screen instructions.-Sarah
Dr.Himil Patel @HimilPatel1285
Reported 2021-04-16 07:44:41
@ARanganathan72 he has habit of surp***ing GOI ,
first directly announcing we need big funding on NDTV without informing MoHFW and now this .
Today there might be an interview in waiting with NDTV about his problem .
Martin Allingham @mightylutonman
Reported 2021-04-16 07:25:06
@iamgeekpie First Direct never had any problem's been with them years
Dr.Himil Patel @HimilPatel1285
Reported 2021-04-16 07:00:07
@ARanganathan72 he has habit of surp***ing GOI ,
first directly announcing we need big funding on NDTV without informing MoHFW and now this .
Today there might be an interview in waiting with NDTV about his problem .
Bob @In_Ludo_Veritas
Reported 2021-04-15 17:17:51
Rather than spend 30 seconds walking round a path I decided I could jump down a more direct route
Slipped as I pushed off sending me in a more headfirst direction than I'd hoped
Luckily landed arm first rather than head, rolled more times than Neymar after a 50/50 challenge
Darrel Plant @darrelplant
Reported 2021-04-15 12:32:26
Upcoming appointment: Matt Gaetz as first director of Florida Department of Genital Inspection
King Mimi ✊🏿™️ @pishobum
Reported 2021-04-14 10:59:08
@CharlieofLagos I can even allow the “resignation letter” issue slide considering that if a director is removed, a resignation letter is not required.But you see that consent letter upon appointment, I die on that hill. At best, ***uming she was one of the first directors,then produce the memart
DaleT @Daleos81
Reported 2021-04-14 09:14:55
@firstdirecthelp Ah no it was a message to say there was a problem with the service not that the details weren't matching, in any case I've tried it again and it is all ok now.
DaleT @Daleos81
Reported 2021-04-14 09:05:15
@firstdirecthelp hi trying to send a personal payment On your app but it keeps saying there is a problem. Unable to screen shot due to security policy
Keith Tomalin @TomalinHQ
Reported 2021-04-13 13:14:08
Insane...... The truth is that I'm trying to get through to help my wife sort out an issue... Her account not mine.. I've been trying to convert her to first direct for years.. This might be the pivotal moment that makes her see sense!! Just been cut of from hanging on... #jokes https://t.co/UT7IqyNgmW
Ita @dumbleit
Reported 2021-04-13 08:56:57
@firstdirecthelp Sent. I would definitely like my complaint forwarded as this is the 3rd time I have contacted the help Twitter account with no resolution to the problem. Now told this could last a month!!! I don’t understand and am seriously considering closing the account.
Scott Dulaney @OriginalScottD
Reported 2021-04-12 18:10:13
@mirandadevine A larger issue is that the environment of hate, distrust and non-compliance with officers on the street is also escalating these situations beyond their normal course. The first directive of law enforcement is to preserve life. The vast majority make every effort to that end.
WSSDA @wssda
Reported 2021-04-12 18:07:52
Read about Director Drayton Jackson with the @CentralKitsap School District in WSSDA's first Director Spotlight, originally featured in WSSDA Direct. Be on the lookout for a new Director Spotlight in each WSSDA Direct issue. https://t.co/YKEmI8DVK9
Gagan Jhajj @GaganJhajj1
Reported 2021-04-12 08:09:23
.@firstdirect has released its third #MoneyWellness Index, which shows that people have taken more control of their finances during the pandemic; and the proportion of people who are worried about money has decreased to 38%, down from 43% in December 2019 https://t.co/qTgUUxPw5X
tommy 🇮🇪🇮🇹 @tommy_ciao
Reported 2021-04-12 03:44:23
@AskVirginMoney I cannot make a payment into my existing Virgin Money Double Take E-ISA Issue 7 because your sort code & acct. no. are not recognised by my bank (FirstDirect). Please advise.
sunny #KBF 🗣🇬🇧 wide awake @Cloudy178
Reported 2021-04-08 19:58:07
@Bulma__Brief Yep 😂. Was not just fb, lots@of major sites went up and down all day. YouTube, PayPal, first direct, insta, phone companies, U.K. northern power grid, lots of states across USA ...
Craig📱 @iCraigt
Reported 2021-04-08 18:20:15
@firstdirecthelp Thanks for the update. No problem at all. Problems occur, that’s life. Good luck finding the issues.
Ashraf Sharif @Baltiwines
Reported 2021-04-08 17:18:45
@firstdirect e your servers down? The app hasn't been able to connect for about 2 hours at least...
Ashraf Sharif @Baltiwines
Reported 2021-04-08 17:16:43
@firstdirect e your servers down? The app hasn't been able to connect for about half an hour at least...
Trevor Lambert #SaveTheBBC @TrevorMLambert
Reported 2021-04-08 17:11:31
.@firstdirecthelp 14 minutes to answer the phone. Website down. Sad to see. You used to be better than the rest.
Cameron Moffat @RazgrizPrime
Reported 2021-04-08 17:10:03
@Set3Promotions @Hantsclaret @firstdirecthelp @SB_HH_JC You know the escalation routes.. so you work for them? You don’t strike me as someone with below average intelligence and you’re using all the right acronyms so I don’t understand how you’re thinking so laterally. They have their SLAs and they’ll work to resolve the issue.
Dave @davefish84
Reported 2021-04-08 17:03:56
@W_w_T @jamespdrury @plowsun @firstdirecthelp @Barclays were the worst I have used 1at problem I’ve had online in 3years
Phil Angus @Phil_Angus
Reported 2021-04-08 17:00:45
@firstdirecthelp There is no system in the world than can truly guarantee 24/7 uninterrupted service. Anyone really expecting it is living in cloud cuckoo land. This is the first time in 4 years I’ve had a problem accessing my account.
wayne birch @WayneBirchy
Reported 2021-04-08 16:59:39
@firstdirect is your banking app down ? I’m just getting a white screen
Laura Faulkner @laurafaulkner83
Reported 2021-04-08 16:57:13
@firstdirecthelp I know your app is currently down, but my husband couldn't pay using Google pay on his mobile phone, is it a related issue? Thanks
Phil Angus @Phil_Angus
Reported 2021-04-08 16:56:55
@plowsun @firstdirecthelp There is no system in the world than can truly guarantee 24/7 uninterrupted service. Anyone really expecting it is living in cloud cuckoo land. This is the first time in 4 years I’ve had a problem accessing my account.
Stephen Rodney @smr654
Reported 2021-04-08 16:54:18
@firstdirect are your systems down? I can’t log in on line or on my mobile....
Luke Calder @lukecalder_
Reported 2021-04-08 16:52:13
@firstdirect is there a issue with your app? Can’t get past the loading screen on my iPhone? https://t.co/Y1PtrZIaA6
Prawn Cocktail @Benno1uk
Reported 2021-04-08 16:49:07
@plowsun @firstdirect I think their system is down (not that they’ve mentioned it on their Twitter account 🙄)
Allan @aesurg
Reported 2021-04-08 16:48:36
@steveh11 Yes. If you check pinned tweet of @firstdirecthelp you’ll see their systems are down
Richard Woods @Richard12819251
Reported 2021-04-08 16:45:24
@firstdirecthelp Would suggest adding it to the answer message on the phone line would save a 30 minute wait to be told the banking was down.
Kate Berg @babushkabakes
Reported 2021-04-08 16:41:48
That’s the longest anything’s gone down on me for a while @firstdirect
Ben Watson @bwatson87
Reported 2021-04-08 16:37:00
@firstdirecthelp my debit card is being declined, is this related to your service outage? Thanks
Jo @josiemmills
Reported 2021-04-08 16:35:35
@firstdirecthelp looks like your app is down.
David @Gooners_EIE
Reported 2021-04-08 16:34:50
@firstdirecthelp You people are excellent. The facility may be temporarily down, but you communicate properly with your customers. You are the best online banking operation out there and your staff are always attentive.
Paul Bayliss @PaulBayliss9
Reported 2021-04-08 16:34:37
@firstdirecthelp Thanks, what is the idea behind the upcoming "changes" is this causing the issue?.
Why change things that work to something that doesn't. Read something about issues re bookmarks, not that I use bookmarks to log on.
Ray Blackwell @blackray1960
Reported 2021-04-08 16:33:52
@firstdirecthelp Going on an hour later and 'try again later' hasnt worked, is it too much trouble to answer your customers when asked is there an issue and when will we be able to log on?
David @Gooners_EIE
Reported 2021-04-08 16:33:14
@firstdirecthelp You people are excellent. The facility may be temporarily down, but you communicate properly with your customers. You are the best online banking operation out there and you’re staff are always attentive.
John P. Vickers @LEGLE55
Reported 2021-04-08 16:32:47
@firstdirecthelp is there a problem with my banking app? Every time I open it it won't load.
Ian Sanders @IanMSanders
Reported 2021-04-08 16:32:09
With First Direct and HSBC online systems down I did a quick Twitter search - its actually very funny seeing how little people know how these systems work. Especially as what is the cause of the issues
Flight Lieutenant John Henry Clavell Smythe @exdurham
Reported 2021-04-08 16:31:52
@firstdirecthelp Susi I’m not sure if you’re aware but services both mobile and internet are DOWN.
D O W N. Thank you. Please.
Dinsdale @Dinsedale
Reported 2021-04-08 16:31:22
@firstdirect Been m***ively embarr***ed at the petrol station card declined due to first direct going down
Mike Torr @macronencer
Reported 2021-04-08 16:29:53
@firstdirect Are your servers down? The app hasn't been able to connect for about half an hour at least...
Sam Barratt 💙 @Honeybee3005
Reported 2021-04-08 16:27:58
@firstdirecthelp All IT systems have unplanned outages, seriously calm down, they will be working frantically to fix it 🤦🏻♀️
Amy Dumbleton @ajdxx
Reported 2021-04-08 16:26:53
@firstdirect is first direct down?
Steve Pryor-Jones @stevepeej
Reported 2021-04-08 16:23:59
@firstdirect Hi, is there a problem with the mobile app?
Seb Miles @Set3Promotions
Reported 2021-04-08 16:22:41
@RazgrizPrime @firstdirecthelp @SB_HH_JC Thanks mastermind/employee, the fact is they should publish the facts immediately on an outage using a banner. I work in FS so know the protocol.
Anne Ferguson @AnneFerguson67
Reported 2021-04-08 16:22:11
@firstdirecthelp @firstdirect any advice on how long the banking app will be down for?
Ian Creamer @Hantsclaret
Reported 2021-04-08 16:21:09
@RazgrizPrime @Set3Promotions @firstdirecthelp @SB_HH_JC I suspect the people fixing the outage are not the same people doing their social updates ... just a thought!