Is First Direct currently down? Live Status and Outage Reports

Scroll down

Shezza @Shezza97958267

Reported 2022-10-03 06:20:16

@Mike_Taylor1972 @Hedgeye Last Thursday a leading U.K. mortgage lender First Direct (a unit of HSBC) publicised their latest mortgage rates to EXISTING customers. Those with over 40% equity (best covenant) are set to pay 5.29% for a 5 year fix now when they remortgage. (This rate was ca 4% LOWER in Jan!)

ProfessorPublius @ProffesorPubli1

Reported 2022-10-01 15:32:53

@MattH_4America FBI has been corrupt since J Edgar Hoover, their first director, used them to collect blackmail files on influential Americans. Only one possible fix: Shift all FBI funding to Federal Marshals and ban them from hiring former FBI.

Signal Duke Thomas @ShinobiTobi2

Reported 2022-10-01 15:10:14

@KalEl_fan49 The problem is animators don't have the budget cause as much destruction as they would want with Superman. Snyder was the first director to have the budget to show the true power of Superman. I'm sure the crew on S&L would like have Superman's power on full display.

Taylor Coriell @frecklysoprano1

Reported 2022-09-30 16:56:07

it’s worth saying the only reason i have the opportunity to cut *my first director’s reel* is bc empowered women empower women. may this be the first of many bc i can’t wait to send the elevator back down🤗 anyway happy #femalefilmmakerfriday…enjoy!👯‍♀️🎥❤️ https://t.co/eSrWREKPZe

Needing More Coffee @ourmanontheM62

Reported 2022-09-30 13:30:59

@firstdirect Is it down again? I can’t access it.

Kate @laughtondunkirk

Reported 2022-09-30 12:04:46

@firstdirect Thank you Tom. @RoyalMail think it might be related to a postal strike today, but since they were paid in last Friday I would hope not. We do not have a local HSBC where I live so if this time delay happens via the PO regularly it is a real problem.

Mike Tⓐylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧 🇪🇺 @MikeTaylor

Reported 2022-09-30 09:39:45

@martin_eve @firstdirect Case in point: Amazon just declined payment from my FD debit card and my FD Visa credit card. Phoned the bank. 30 seconds in a queue, then through to a human. Sorted both problems, all fixed in six minutes. We have been trying for SIX MONTHS to get British Gas to fix our meter.

Phil Davis @CKablooie

Reported 2022-09-30 05:01:25

@firstdirect Thank you. Hopefully you will be better than my HSBC account I've had for nearly 50 years. Juat took me 40 minutes to get through on the phone, then when I said I wanted to make a complaint put the phone down on me

Naomi Rovnick 歐蜜 @naomi_rovnick

Reported 2022-09-29 12:44:58

…we’ll get that card cancelled and replaced for you. Can you just give me your home address for verification purposes? And I say: wouldn’t the bank have this already? And he says: no problem, so could you give me your First Direct username and p***word and security pin so…

Narrative Escapes @NarrativeEscape

Reported 2022-09-28 10:57:49

I've also had a how are you going to pay your Offset mortgage form from First Direct despite paying or down regularly and it's going to finish early. It's probably procedure. Oddly I can't tell them they as the options not on the form.

Andy Sheldon @andysheldon

Reported 2022-09-28 10:42:25

@MartinSLewis I’m ok, took a 10yr fix in 2018 with First direct. Hopefully by 2028 the rates will be back down to a reasonable level.

Will Adams @WilAdams15

Reported 2022-09-28 00:09:01

@firstdirecthelp My app is saying there's a problem from your end with my account and i can't log in on the app whatsoever

John Scott John @john22sc2

Reported 2022-09-27 20:16:32

@DithersWithDogs @firstdirect these support services aren't doing anything send a DM to micheal_cracks on Instagram they'll help you fix your account

Angel @tinkerbelinia

Reported 2022-09-27 17:42:42

@LordElderEmo Problem is most People I know who are entitled to it got the information about the first date from the press and not the DWP the first direct notification they got was actually after they received it. Then got a very late text message on the 20th Sep about the COL help this year.

Richard Tuxworth @RichardTuxworth

Reported 2022-09-27 16:24:45

@marcusbrig @CooperativeBank I’ve been with first direct for ever. They answer the phone with a real person sat somewhere in Leeds within a couple of rings - every time. And always sort out the issue. Move to them.

Jeremy Madrigal @JMagic93

Reported 2022-09-27 15:01:23

Excited but nervous for my first true hurricane living down here, possibly the first direct hit to Sarasota in 100 years #HurricaneIan

☀️🌙🦁drey🦁🌙☀️ @lionoftarth

Reported 2022-09-27 14:08:36

paddy considine's first directed feature film was tyrannosaur (2011), starring peter mullan and olivia colman. it's hands down one of the best movies I've ever watched. he hasn't done a lot of directing jobs since but I'm definitely gonna watch journeyman.

🇺🇦Carol Gilmour🇺🇦 @CarolGilmour16

Reported 2022-09-27 13:25:00

@firstdirecthelp because you were so lax in telling people there was a problem with the app yesterday, I deleted it thinking it was an issue my end, reinstalled and now cannot use digital banking, what do I do now?

dannn @ThatGuyDavee

Reported 2022-09-27 12:53:36

@firstdirecthelp trying to open a FD account via the app but when I press the submit application I keep getting: " Sorry, there's been a technical problem"

G @GerardMcDaid

Reported 2022-09-27 10:21:51

@firstdirecthelp That's ridiculous Chris. It's not like it's new information, this has been a problem for over 2 years. The fact that I still can't use machines in branch is a farce. Can you please raise this as a complaint and update me on it accordingly.

P.Salvati Norris @NorrispPattie

Reported 2022-09-27 06:57:24

My daughter is a principal…also just sent to a school opening for shelter. I guess it’s been due. Been here since 1966…First direct hit. Hunkering down…😑 Pray for Clearwater….

Cassie Hallahan @CassieHallahan

Reported 2022-09-27 06:01:13

@firstdirecthelp Hi, I signed up for a new current account but I didn’t receive any confirmation so I’m not sure if there is a problem? I also have a referral code but I can’t see where to send this. Thank you.

Pete @Petecrypto16

Reported 2022-09-27 05:57:26

@LadyofCrypto1 Never had an issue with First Direct

Berkeley Public Schools Fund @schools_fund

Reported 2022-09-26 17:29:41

The Schools Fund sat down and interviewed @BerkeleyUnified's first Director of Equity, Achievement and Belonging, Mathew Espinosa, Ed.D. Espinosa. Read below: https://t.co/xNGIUpV6vh #berkeleyready #berkeleyschools

Nick Reay @nickareay

Reported 2022-09-26 12:20:10

Over 10 mins wait on the phone @firstdirect have security issue…

Liam Rodgers @777Leds

Reported 2022-09-26 11:50:14

@HollyAPetersen Jesus kicked down the tables in the temples because people were using them to loan money and sell statues. He was the first direct action activist.

Richard Trice 🌈 la! @richtrice

Reported 2022-09-26 09:49:31

@musicmanleeds @firstdirect It’s down again…

panic attack @panicat33840970

Reported 2022-09-26 09:09:49

@firstdirect https://t.co/UdEZd6n98s People have been reporting this for over 2 hours. By now you should be able to explain the problem and give an indication of when it will be resolved.

Debbie Lawson @debbielawsonart

Reported 2022-09-26 09:09:46

@firstdirect I can’t get through to my account online and no one is picking up phone at First Direct offices either. I’m trying to pay people. Have you decided to go down the pan like the rest of the country?

Amanda Cheeky Chops @TheLeafyOne

Reported 2022-09-26 09:08:32

@firstdirecthelp Hi, I know there is a problem with online banking, but I just had a payment declined. Is it affecting OTPs? I got sent 2 OTPs and as soon as I put them in the payment fails, then I can't log on to check if it's authorised or not. So is this likely related?

Graeme Stickings @Stickings90

Reported 2022-09-26 09:07:19

@firstdirecthelp can I second this question about how long your service will be offline? Does it affect direct debits, access via cash machines or contactless payments

Mark Noble @MrChigley

Reported 2022-09-26 09:06:56

@richtrice @firstdirect Yes it is down. https://t.co/MJv99gubOl

G @GerardMcDaid

Reported 2022-09-26 09:00:45

@firstdirecthelp is there a problem with the app, I'm unable to log in? Also, when will you be sorting out the issue with Visa/Mastercard so that your customers can deposit money at HSBC again? Ridiculous it's been this long and unresolved

Richard Trice 🌈 la! @richtrice

Reported 2022-09-26 08:56:47

@firstdirect is the app down? I’m trying to use on my iPhone but it keeps asking for security codes

Mr. P @MrPatFriends

Reported 2022-09-26 08:52:57

@firstdirecthelp Aaaand it's down again!!

Rikin @RikinAmino

Reported 2022-09-26 08:48:30

@firstdirect mobile and online Internet banking down but your website states services all running. Shpukd you not update? How long until this is sorted please?

Robert 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ @RRS91718

Reported 2022-09-26 08:46:10

@firstdirecthelp I have sent you a DM regarding the latest app and mobile outage

Ladykaza @Ladykaza1

Reported 2022-09-26 08:41:22

@firstdirect have you got a problem? Not able to log on online or via app.

LeeH @Flob007

Reported 2022-09-26 08:34:50

@thetruzzsocial @simoneliadraws @Barclays @firstdirect So one problem in 15 years and your ****ed and leaving 🤦‍♂️ your very dramatic 😂

Clare Reyes @leralc

Reported 2022-09-26 08:28:26

@firstdirect is there a service outage? Cards being declined and app won't open?

Poppies score 🇺🇦 @poppies_score

Reported 2022-09-26 08:27:07

@firstdirect Are your systems down? Can't log in to my account!

Mr. P @MrPatFriends

Reported 2022-09-26 08:26:43

@firstdirecthelp Both online and app log ins are DOWN!! people have been complaining for some time with no news or acknowledgement from you that this is the case

Bec @Oftenx

Reported 2022-09-26 08:26:22

@firstdirect is there an issue with your online banking at the moment or is it just me?

𝖆 𝖉 𝖆 𝖒 @imadambeveridge

Reported 2022-09-26 08:26:14

@firstdirect hey, your app and website are both down and not letting me into my online banking. no word from you guys about this online, how long can we expect it to be down?

𝖆 𝖉 𝖆 𝖒 @imadambeveridge

Reported 2022-09-26 08:24:56

@firstdirect hey, your app and website are both down and not letting me into my online banking. no word on you about this online, how long can we expect it to be down?

Richard H @SharkynoGeorge

Reported 2022-09-26 08:24:43

@firstdirect looks like there an issue with your mobile app. Please can you update. Downdetector indicates issue is on your side

Mr. P @MrPatFriends

Reported 2022-09-26 08:24:32

@firstdirect Mobile banking app AND online banking logins, both down!

Ian Mills @ianmills99

Reported 2022-09-26 08:24:18

@firstdirect is there a problem logging on with the mobile app? Downdetector site confirm an increase in users reporting issues but your status page states all is working OK… https://t.co/iYnEPvylWL

PiunikaWeb @PiunikaWeb

Reported 2022-09-26 08:23:11

First Direct app & website down or not working? You’re not alone https://t.co/uNmVNSPyG5 https://t.co/5GVnah2FJ4

𝖆𝖒𝖆𝖓𝖉𝖆 @EndlessSandGirl

Reported 2022-09-26 08:22:57

@paulwatson72 @firstdirecthelp Same here! Relieved it’s not just me. I have the same problem with Tesco Bank at present.

Is First Direct down right now?

First Direct Problem Reports

First Direct Latest Reports

First Direct Comments