Is Festicket currently down? Live Status and Outage Reports

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Olivia @outofolives1

Reported 2022-09-30 09:47:41

@Festicket I am so frustrated. Should have received my junction 2 refund months and months ago, it's still not been sorted out despite logging 3 issues in the portal. First issue dated 2 months ago with no reply 👎

Thomas Docherty @tomdocherty

Reported 2022-09-28 14:32:55

@BSTHydePark @bradling422 @Festicket Bloody heck, I’ve paid in full for two tickets. Presale too… surely there’s an easy fix

Peter Byrom @mrpeterbyrom

Reported 2022-09-27 09:41:52

@MrDomHarrison @Festicket I’ve had the same issue - didn’t realise they’d gone bust until I searched on here…explains why I’ve had no reply to enquiries.

Mihaela @Mihaela87503818

Reported 2022-09-26 13:11:43

@FesticketHelp ****o, I have a problem with the last payment. 3 days hanging payment in progress. support does not respond. is everithing ok with my tickets? order 3495542 https://t.co/tu0mxlL4av

Lenina Crowne @RequiemLenina

Reported 2022-09-26 10:19:39

@MrDomHarrison @Festicket I’m having the same issue, and apparently they’ve gone bust in the last few days…

Dom Harrison @MrDomHarrison

Reported 2022-09-26 09:17:26

@Festicket I have tickets for Springsteen at BST on a payment plan. First and second payments taken without issue. Had email saying you’d take third payment on 18/9. Still hasn’t been taken despite plenty of available funds. What’s occurring, please?

brett diston @BrettDiston

Reported 2022-09-26 08:32:13

@HospitalityDNB my wife purchased 3 tickets for your hospitality in the woods event , which was subsequently cancelled. We have since been informed that festicket has gone into administration and they may not be able to issue refunds. Who is then liable for the lost money?

jeff @iJeffH71

Reported 2022-09-25 16:54:09

@Festicket why is your bankruptcy my problem? I bought @BookingProtect for ticket and apparently you don't pay your bills. So now they are refusing my claim. Where did my insurance payment go? Did you keep it?

Mihaela @Mihaela87503818

Reported 2022-09-24 14:57:56

@Festicket @Time_Warp ****o, I have a problem with the last payment. 3 days hanging payment in progress. support does not respond. no support, after three filled out forms on the site. tell me how to act. thank you. https://t.co/B3HU1kxxtq

💎 Princess Shan 💎 @ObeyShannonX

Reported 2022-09-22 15:17:28

@dirty_sellers Is that with festicket by any chance? I’ve had the same issue and can’t get a renfund on event tickets 😭

nbd @Rivers_Slowmo

Reported 2022-09-22 14:56:45

@ryan_wakley @Festicket I had the same issue so have been trying to contact them for the past few days. I have a bad feeling we won’t be seeing those tickets, nor any of the instalments we’ve paid…..

Gareth Collinson @gazcol1965

Reported 2022-09-22 13:55:54

Hey @Festicket @FesticketHelp can you please check your online help portal & respond to my request? Please respond so we can sort the issue out. Thank you

Lia Hind @Liax0510

Reported 2022-09-20 16:47:14

@Festicket DONT USE THESE AS TICKET VENDORS!! hospitality cancelled hosp in the woods and have asked ALL ticket vendors to issue refunds as it’s out of our control FESTICKET are REFUSING and being absolutely ****ing useless as always when it comes to customer service! 400 wasted

effstar @effstar23

Reported 2022-09-18 20:01:54

@1Rollin @HospitalityDNB i know it doesn't solve the festicket issue but least you won't be out of pocket, hope it helps!

Dean @DEANPEAI

Reported 2022-09-17 11:39:05

@Festicket is your guys service is down ?

🧚🏽‍♀️ @goodgyaltupz

Reported 2022-09-16 10:14:32

@Festicket ummmmmm why is ur system STILL down? Resolve it cos why y’all holding onto my ticket lmfao

Lucy Sumner @lsumnerx

Reported 2022-09-16 04:24:28

@Festicket I need to change the name on a ticket but when I’ve used the request form I’ve had an email saying I need to use the email I got the tickets with but I don’t know the email address to send the request to and you FAQs tells me to use the request form.. see my problem?

Dean @DEANPEAI

Reported 2022-09-14 08:17:18

@Festicket is the website down or something ?

spooky angel @ssssharlotte

Reported 2022-09-08 06:14:40

@Festicket How can you justify not issuing a refund for an event that was cancelled out of my control? @HospitalRecords have stated they’ve instructed all ticket providers to issue automatic refunds. Isn’t booking protection made for event refunds within the buyers control? https://t.co/ZRid8hSzDr

Richard Lawson @RichardLawson69

Reported 2022-09-08 05:47:34

@Brrridges @Festicket @FesticketHelp My partner has just heard they may have gone into administration today?!? £600 down for the hotel, let’s hope we can get into the festival tonight!! 😬

⚡ Toby Ford ⚡ @TobyFord

Reported 2022-09-08 05:37:07

@southportwkndr how does the festicket administration issue affect those us coming and paying via them?

Craig Bridges @Brrridges

Reported 2022-09-04 15:55:39

@Festicket @FesticketHelp URGENT! Really need a response to an issue. Going to Malaga on Tuesday to @AndaluciaBIG and still I don’t have my hotel tickets and the hotel weren’t aware of the booking when I called. ABSOLUTE JOKE. Get it sorted and let us know what’s going on!

Owen Black @owenblk

Reported 2022-09-04 08:33:23

@Festicket @festickethelp He was in a dark blue shirt and grey track bottoms with stripes down the sides like Adidas. Medium height. Smallish frame. He had short curly hair and he looked North African.

James Hibberd @jamesPRhibberd

Reported 2022-09-01 13:26:27

@mcavinued @ForwardsBristol @Festicket Hi there @ForwardsBristol, we're having the same issue. Sent an email last night, are you able to help?

James Hibberd @jamesPRhibberd

Reported 2022-09-01 13:24:43

@emburyheck @Festicket We're having the same issue! Any luck in hearing from them?

Grace Manning @_gracemanning_

Reported 2022-08-26 08:17:41

@Festicket I have an urgent issue regarding All Points East and can't get in touch with anyone, can you please advise?

Zoe @Zoe_Fgn

Reported 2022-08-25 10:53:17

@xdxdreia @Festicket I have the same problem with a reservation for @neopopfestival , and they are the ones who told me that I will get a refund, they're late and now they don't answer any of my messages, the customer portal doesn't work... @Festicket @FesticketHelp

kiki ❆✭･ﾟ* @xdxdreia

Reported 2022-08-25 08:42:42

@Festicket it’s been a ****ing month since the solnaro festival, which i asked for refund of the 2 tickets I bought, and i haven’t got refunded. The deadline you gave us has p***ed too long ago, yet u still have our money. Fix this or i’ll get really loud about this scam of yours

PhilCalwell @CalwellPhil

Reported 2022-08-25 04:37:26

@Festicket @allpointseastuk @AXS_UK I’ve been doing this since Sunday. Downloading app and doing this. Then deleting and repeating 3 times. I’ve spent over 6 hours on livechat and got through 3 times. 2 offered a simple fix and terminated the call. Third type How ca i help AND terminated chat AT THE SAME TIME

pr3ttyfor3va @pr3ttyfor3va

Reported 2022-08-24 12:13:05

****o @Festicket fix your site. My gig is tomorrow

Joanna Ward 🧣 @JosieEBoyd

Reported 2022-08-24 08:59:26

@allpointseastuk @Festicket Thanks for replying! This is probably more of a @festicket issue as they aren’t replying to any support issues at all. Baffled as to why you’ve used them for a ticket provider

Joanna Ward 🧣 @JosieEBoyd

Reported 2022-08-24 07:56:44

@Festicket @FesticketHelp I am waiting on a refund for order 3135810 and you have removed my receipt so I can't even do my booking protect refund without that. Can someone just issue the refund asap please?

John Woz Jr. ⚡️ @EndZone85

Reported 2022-08-23 14:14:27

@Festicket Good day I am having an issue with getting a refund for an event I can no longer attend. Are you able to ***ist?

Emily @tudorissimo

Reported 2022-08-22 05:59:35

@Festicket @FesticketHelp Your app is not working for so many people trying to download their @allpointseastuk tickets. Neither you or they seem to be taking any responsibility for the issue. What do you advise, please?!

Joana Águia @AguiaJoana

Reported 2022-08-18 17:53:05

@Festicket ****o, Ive downloaded the app for all points and I get this message when I try and see the tickets. I have not received the tickets and I've emailed twice and got an automated reply both time saying you solved my problem when you haven't. Please help! https://t.co/01EzCth0Ec

erin @erinjune_

Reported 2022-08-11 04:43:55

@Festicket @FesticketHelp I’ve had a problem with a ticket for an upcoming event and have had absolutely no luck using the contact form on the website. How do I get into contact with somebody?

Vivian sherry @Viviansherry6

Reported 2022-08-09 12:20:47

@lonz34 @FesticketHelp I had similar issue but the support service wasn't helpful not until I was referred to stella_coderdev on Instagram who helped me in getting back my ***et. She is helpful

Alonzo Garza @lonz34

Reported 2022-08-09 12:20:17

@FesticketHelp I have a issue with my ticket being sent to my old email address which I can no longer excess the account. Could someone help me with resending it to my new email address?

James Blenkiron @BlenkironJames

Reported 2022-08-09 05:34:36

@FesticketHelp need help activating my ticket can somebody help? For sonus ? Sent various requests. Shut down the app and sat after again and nothing.

Sab.rina @Sabrina270919

Reported 2022-08-06 05:11:12

@Festicket @FesticketHelp @FesticketHelp @Festicket I confirm I checked every day,no answer nor in the junk!Today is the event,no ticket,no money back.Just a not problem solving question about junk mail?Really?!What about a solution!?!According to the timeline:please refund my tickets!finish this disaster https://t.co/0kJXyVuT4C

Sab.rina @Sabrina270919

Reported 2022-08-06 04:46:15

@Festicket @FesticketHelp No answer also not in the spam! I checked every day! Today is the event! And what it help desk, to check on the answer? I still don’t have Either ticket nor money?! I want to have a solution! Nit another Blabla answer apart solving the problem

Sab.rina @Sabrina270919

Reported 2022-08-06 04:42:50

@Festicket @FesticketHelp What’s now? Today is the event! Not tickets as well as no money. Only the order No and „unter Bearbeitung“ in the portal. This is stressful!! Totally NO service! Can you imagine how many hours i spent to reach anyone to solve the problem?! EVERYDAY! For NOTHING

Matthew mcdonogh @Matthew69414854

Reported 2022-08-04 12:36:21

@jodieledger @Festicket I suggest you reach out to darknet_help on Instagram,he'll help you fix your account immediately just as he did min

Greg Elliott @GregEll10308919

Reported 2022-08-04 10:14:16

@Festicket Fest ticket pull your pants down, take your coin and don’t respond to sort the issue

polski-jan @polskijan1

Reported 2022-08-03 13:12:52

🚨 @Festicket please do something ! The @neopopfestival is in less than a week and you still haven't solved our problem !! Where we gonna sleep ? And don't send me your FAQ cause I already did it and the only answer was : wait for more info Neoflop ? 🚨

Julian Laxon @JulianLaxon

Reported 2022-08-02 13:24:54

@EventGeniusLtd I’m curious to know why no one contacting me about the ticket issue I have. And why do you not publish phone numbers or email addresses? I’m beginning to be concerned that Event Genius and Festicket are scams at worst, dreadful customer service providers at best!

Julian Laxon @JulianLaxon

Reported 2022-08-02 13:20:06

@EventGeniusLtd If this is true, why is no one contacting me about the ticket issue I have. And why do you not publish phone numbers or email addresses? I’m beginning to be concerned that Event Genius and Festicket are scams at worst, dreadful customer service providers at best!

Chloe Tribbiani @Ch10e

Reported 2022-07-31 11:21:05

@FesticketHelp Any update on refunds for Wide Skies in Norfolk? Filled out a form but literally not had anything since. The lack of communication is really poor. And unsettling when you’re down £300.

Thein Sein @Thein_Sein

Reported 2022-07-27 11:08:18

@FesticketHelp ****o! I had a problem with sending the tickets to a friend (order 3400353). Can you please check my support ticket so I cna resend the ticket?

JustSimy 🌹📸 @simymonna

Reported 2022-07-27 10:30:38

@VirtuteStreams @FesticketHelp @Festicket Oh no. Hope they fix it soon!

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