Is Expedia down right now?
(latest update April 22, 2021)
Expedia Group is a travel technology company. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. Is it up or down? Is it down for me? Check the status or Report your issues below!
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George Wamwea @G_Wamwea
Reported 2021-04-22 09:22:15
@AmTheNewGame @Kenyajudiciary @jsckenya Case delays are not entirely caused by judges. There are 3 parties to a case, the prosecutors, defence and judges. When prosecutors take ages to litigate as defence asks for adjournments there is little a Judge can do. Its a serious issue JSC needs to expediate.
jack @jack__menzies
Reported 2021-04-22 09:19:09
@Expedia @qatarairways can I please have my money back for a flight to Australia that was cancelled in NOVEMBER 2020. Qatar Airways are saying it’s down to Expedia, Expedia are saying it’s down to Qatar Airways to do it. Can one of you sort it. Thanks
Patricia Seeman @coachseeman
Reported 2021-04-22 05:37:55
@CLamag911 Total time was 3 hours 15 minutes 24 seconds. 2:25 before Glenn answered-he did nothing to ease my frustration. He solved my issue, but Expedia is definitely lacking in customer service!
HighPricedVelvet @thetanigelj
Reported 2021-04-22 05:14:20
@Expedia has scammed hundreds of customers out of flights and flight credits. They have shut their site down and their phones lines have kept customers on hold for hours.
Count your days.
Aladdin @aladdin129
Reported 2021-04-22 02:43:32
@lenovo_UKI worst customer service and refund policy. Day 37. Waiting for refund. Should have taken 3 days. They have the item back. Everyday i phone, they are escalating the issue, expediating a refund. Crap. I think i need to find out where i legally stand over this issue.
Customer Service Hell @SadCustomers
Reported 2021-04-21 23:13:00
@liveitbytheday @ShieldVoC @Expedia @ExpediaHelp I think this company may have broken a Guinness World Record for number of collective hold time minutes accrued by their customers over a 2-week period. And if they didn't break it then they probably came pretty damn close.
Really, really shameful @Expedia.
Cami Williams @cwill5314
Reported 2021-04-21 22:29:33
Been waiting over 50 minutes and have yet to speak to a human. @Expedia @ExpediaHelp Funny, I've never had this issue with @priceline 🤔
Erika Mutter @MissMutter
Reported 2021-04-21 21:39:52
@ExpediaHelp Can someone respond to my private message? I was supposed to receive a call today since my issue couldn’t be resolved yesterday after waiting on hold for hours. Now I’m on hold for 2 hours again since of course no one called me back.
Dan Harris @whocruiser
Reported 2021-04-21 19:38:23
@ExpediaHelp you're are damned useless, ignoring my DM. And that was only sent because you are literally impossible to reach by phone to fix the dropped reservation that you lost mid-payment! Disgraceful way to do business! And ruining my first trip after 15 months quarantine!
Pacho Correa @pach028
Reported 2021-04-21 19:09:51
@Expedia over 3 hours on hold and still can't fix my traveling issue. The agent on the phone is very nice, unfortunately you as a company do not provide the tools for the agent to be successful.
#CustomerService #Expedia https://t.co/BcrSRVgEO5
ramtin rezania @RamtinRezania
Reported 2021-04-21 19:00:29
@ExpediaHelp Three hours and still waiting to get a refund that @AirCanada wont issue even though they have received the funds from the government because I purchased through @Expedia
And you won’t answer after 14 months of holding my money and you still lying about extra call volume https://t.co/M7syse6OxA
#BBCAN9LiveFeedUpdates @BBCAN9LiveFeeds
Reported 2021-04-21 17:34:45
#BBCAN9 Kief joins Brey in the Expedia Room. Kief tells Brey about Beth telling them they need to vote out Brey. and afterwards ran and told Jed the whole convo. Brey says he saw Jed come running down stairs all ****ked, so clearly Beth said something to him.
Michelle Mattson @MM_Mattson
Reported 2021-04-21 17:28:46
@askdes @ExpediaHelp Bummer! Was hoping they'd have replied by now! Hope you get your issue solved sometime soon! You know we'd help if we could! ❤️
Jessica Bail @aLadyandherCat
Reported 2021-04-21 16:50:52
@ExpediaHelp After 2 1/2 hours someone finally answered But my issue (name change) can only be solved by another department, so back on hold listened to every menu u had on ur automated system & Name Change was not on any of them. So how was I supposed to know this? #timewasted
Carrie wieczorek @carriewiz22
Reported 2021-04-21 16:38:19
@Expedia customer service is awful. I have tried to be polite, kind, and follow all the proper channels to get my issues addressed and I am still waiting 11 days later for the to address an issue I was told should be taken care of in 24 hours. #falseadvertising
Asia @Asia79775571
Reported 2021-04-21 14:50:10
@Expedia please fix my issues and your customer service is trash they keep disconnecting the call on me and giving me mixed information every time i called
🔴 I. Vodenitcharov CFA CMT @iv_technicals
Reported 2021-04-21 13:56:23
@updown12341 @Z54156997 AirBnB for long-term stays (4 weeks +)
Booking/Expedia for short-term hotels.
Language will always be an issue. Don't let that scare you. Google Translate works in every language 😂
Kefei @davidyin13
Reported 2021-04-21 13:11:41
@ExpediaHelp i had been working with multiple people, spent three day and about 8 hours on the phone, can’t even get a correct ticket booked, whats going on?? i had been with Expedia for 8 years, never had this problem, i need an answer..
J0$ℋÜ@ Hakuna Matata @Sch_j0
Reported 2021-04-21 12:30:20
@STMacP @SuperMc***bag @ccaycoART @TheAnon67 @PasqualeRotella Funny because I've never had an issue on any EDC weekend and I've flown on all kinds of different airlines for the trips. Lower travel insurance rates (5%) and refundable rooms no matter what because Expedia does that.
Kefei @davidyin13
Reported 2021-04-21 12:19:20
@Expedia this is incredibly unacceptable, talking to a supervisor about my ticket, instead of resolving the issue, she is giving me waiting time and not giving me any solutions..seriously Expedia? is this how you guys treat a loyal customer now?
Massey Mick @mickmassey11
Reported 2021-04-21 11:27:04
@ExpediaGroup @Expedia You owe you customers tens of millions in bookings, you shut your phone lines down to make sure you would not have to compensate us, that tweet is outrageous!!
Erin @callaghanerin
Reported 2021-04-21 01:50:51
@ExpediaHelp been on hold for Hours!! Over an issue that should have been dealt with a year ago!! I contacted the airline for my refund- like Expedia rep told me and they said Expedia is has to give the refund. Now NO ONE will answer the phone!!!
❤️ Rachel Elizabeth ❤️ @BaseAsset
Reported 2021-04-21 01:08:01
@TwitterSupport #WOW you have customer service response like no other! @CharlesSchwab was able to source an issue and make a plan for resolve in less that 12 hours! #AMAZING next stop @Chase @ComericaCenter @TDBank_US the new @Expedia = #swoon
Amy @Amy02328833
Reported 2021-04-20 22:16:14
@ExpediaHelp The words "Expedia" and "Help" are oxymorons. Discuss. I've been on the phone with the "help" line for a total of 5 hrs and 44 min over the past 3 days and my issue is still not resolved. Expedia gets 5 stars for wasting my time and money.
Steven Thomas @Pigeonhunter85
Reported 2021-04-20 19:22:20
I spent 2 hours and 40 minutes on hold trying to get @Expedia to fix their error. I couldn't stay on longer.
Lee @Lee66846796
Reported 2021-04-20 18:49:29
@ExpediaHelp Sure let me call you later. While you keep my money and not address my problem. Hilarious
RG @RajivGandhi711
Reported 2021-04-20 18:13:25
@ExpediaHelp what is wrong with your customer support system? Your virtual agent sucks. I have a question & issue regarding coupon provided by you.Neither there is no path to reach to agent nor ur site has option to use coupon on payment step.This is extremely disappointing😏😕🤯
RG @RajivGandhi711
Reported 2021-04-20 18:04:44
@Expedia what is wrong with your customer support system ? Your virtual agent sucks. I have a question & issue regarding coupon provided by you.Neither there is no path to reach to agent nor ur site has option to use coupon on payment step. This is extremely disappointing😏😕🤯😡
Justy Bolin @andjustysaid
Reported 2021-04-20 17:43:50
@ad_um1 @Expedia It has completely put a damper on my trip! I have tried to get in touch with them SINCE 4/16 to fix our return flight.
tania ☾ @tawniia
Reported 2021-04-20 15:33:48
@ExpediaHelp I've been on the line listening to background music for 2 hours for consecutive days and have yet to speak to an agent about my issue. I have tried online messaging as well. This is incredibly frustrating, please help your costumers paying for your services.
Tino @santinodisanto
Reported 2021-04-20 15:29:40
@Expedia still waiting for a response.... messes up trip by giving credit to someone else and have no solution to the problem @bbb_us
mika carbajal @elmikass
Reported 2021-04-20 14:48:16
****o @Expedia Good afternoon I have a problem with some tickets from an airline that disappeared, and I bought tickets with you, where can you contact me for a refund
Annie Rodriguez @anniie363
Reported 2021-04-20 14:25:12
@ExpediaHelp i need yogur help i have a problem with my tickts
Annie Rodriguez @anniie363
Reported 2021-04-20 14:12:55
@ExpediaHelp hi, I have a problem. I need to contact you ASAP
Annie Rodriguez @anniie363
Reported 2021-04-20 14:09:18
@Expedia hi, I have a problem. I need to contact you ASAP, thank you.
Karen Leightell @kleightell
Reported 2021-04-20 13:37:27
@Expedia @ExpediaCA @ExpediaHelp Tucker Moodey apparently same problem in 2021. No agents, calls cut off, totally non intuitive platform for changing a flight. I have 3 k in credits from changing flight from Fri to Sat. Why so complicated? what's the # agents actually answer?
BC @bullsclaws
Reported 2021-04-20 12:38:37
https://t.co/p9Xh8CUvCD $BKNG is up 24% for the year and their revenue is likely down 75% based on their reported 55% decline in Aug and Expedia's recent disclosure of losses in the mid 80s. I was hoping to see some acquisitions but all I see is hemorrhaging cash.
Tino @santinodisanto
Reported 2021-04-20 11:48:54
@Expedia Messed up my moms airline credit and confused it with my sisters and she need to get her flights today but haven’t done anything to resolve the issue. They even admitted to making a huge mistake. Sisters credit is also messed up.
Travel Daily @travel_daily
Reported 2021-04-20 02:00:09
@Expedia has unveiled a major brand and functionality refresh that it believes will help the business "double down" on efforts required to deliver on travellers' evolving wants and needs in a post-pandemic world. https://t.co/3fItDochae
Παναγιώτης @XmCaw3mHymXom4e
Reported 2021-04-19 21:15:37
@marianfaa I am still in PNG trying to get the Expedia issue worked out
Krista @nianiaangel1
Reported 2021-04-19 20:41:54
Expedia's customer service is the worst I've encountered in a very long time. Hold times over hours long and yet the only response I receive after countless phone calls with there incompetent customer service workers is an email not fixing the problem. NEVER AGAIN @ExpediaHelp
Alex Varaksa @AlexVaraksa
Reported 2021-04-19 19:20:20
I’ve been trying to get in touch with @Expedia customer service for a week now, and still can’t get in touch with them. I’ve booked 3 flights with my flight credit, just to have all of them get denied because of an issue on Expedia’s end.
chloe 📌 @kisumicult
Reported 2021-04-19 18:54:21
@heexpedia when people say "i hate white people" and you get mad...youre part of the problem
Kimchilla @October120131
Reported 2021-04-19 18:17:54
@moreBLKlove @GigglezBG @MagicalOverload No problem, just looked @ Expedia & nothing is cheap right now!
Kim Strickland @2KB
Reported 2021-04-19 17:50:57
@Expedia we got a flight change email that changed the dates of our flight. Chatbot not helpful and waited on hold 2 hours today before I gave up. How can I talk to an actual person about my problem?
ryan @ryanjosephhagen
Reported 2021-04-19 17:30:08
@hawaiianair We booked a round trip with expedia and our trip is not being shown on https://t.co/jyJClkUpAj, are you having an outage?
Customer Service Hell @SadCustomers
Reported 2021-04-19 17:02:55
@Expedia Thanks. We've also noticed that your Customer Support is keeping people on the phone for 2-5 hours at a time recently. Can you fix that as well?
Steve Hilsdorf @shilzdorf
Reported 2021-04-19 15:45:14
Can confidently say do not use @Expedia @ExpediaHelp for any traveling. They are quick to take your money but not so quick to answer the phone when you have an issue and need them to refund you.
Baxter Media @CdnTravelPress
Reported 2021-04-19 12:18:29
📢 The latest issue of CTP is out now - featuring @sarainfox, @TreadRightOrg, @AdamStewart, @sandalsfdn, @SandalsResorts, @ExpediaGroup, @Emerald_Cruises and more!
https://t.co/FRvPQ4bfXz
RealityTVJunkie🇨🇦 @BbcanHav3not
Reported 2021-04-19 10:14:07
Tera goes to grab Brey & asks to chat in Expedia. Tera says for appearance purposes I’m telling you for the heads up. He has confirmed he’s taking Beth down. She wonders if the plan is too risky to put Brey up. If they want to go toe to toe with the trio, they can #BBCAN9