Is EDF Energy down right now?
(latest update May 24, 2022)
EDF Energy is an integrated energy company with operations spanning electricity generation and the sale of natural gas and electricity to homes and businesses throughout the United Kingdom Is it up or down? Is it down for me? Check the status or Report your issues below!
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EDF Energy Problem Reports
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Jack Dee @TheRealJackDee
Reported 2022-05-24 05:39:16
****o @edfenergy Having tried every other approach and failed to resolve a serious ongoing issue with you I would appreciate it if you would get in touch with me via Twitter so that the matter can be settled before it has to go further.
Phillip Riste @somerset4
Reported 2022-05-24 05:29:43
Looking forward to working with @JCPinSomerset
today at Bridgwater JCP with @hinkleypointc
and @edfenergy. Come on down and find out more about the opportunities at #HPC #netzeo #opportunities #TuesdayMotivaton #younghpc https://t.co/1uaVRHNIMg
New Homes Expert @NewHomesExpert1
Reported 2022-05-24 05:18:19
What a great country!
A lying Prime Minister. Law breaking ministers and MPs and legal extortion by energy companies.
This is the "best" fix price dual energy offer from @edfenergy A hike of 32% on current capped tariff when wholesale gas price has fallen from 500 to 150! @ofgem https://t.co/XEjKEPBZcJ
Helen Brown @HelenBr89674892
Reported 2022-05-23 02:01:21
@SteveMayhew1 @edfenergy We have the same issue ! Now our gas is not being updated on the smart meter , just get fobbed off all the time !
ian @IanRagnar
Reported 2022-05-22 16:50:38
@eonenergyuk @BritishGas_UKB @SP_EnergyPeople @edfenergy @npower_ng @YourSSE #prices #moaning stop complaining & asking for @british_gov help for #people to #pay #bills instead cut your #FuelPrice back down to realistic price
Dalston Pirate @EmilyCutlass
Reported 2022-05-22 11:14:09
@edfenergy @morseamy It's not about my account. It's about your website and app. Your support team won't do anything. They didn't last time. I'm not the only customer having this problem. The problem is with YOUR website. When will it be fixed? it's been 3 months now.
Amy Greig @morseamy
Reported 2022-05-22 05:34:20
When is the phone @edfenergy app going to start working to make a payment through it instead off being redirected to main web site for it to crash. I have to keep phoning up to pay, this has gone on for 3 months now. Pleas fix it.
Steve Mayhew @SteveMayhew1
Reported 2022-05-22 04:18:14
@edfenergy
are an absolute joke! 3 months of phone calls to them to get smart meter fixed as there is an issue due to EDF, its not working and every time we get told they will fix it and ring us back! Not once have they rung or replied, but just laugh at the issue! Disgusting!
Edward Groombridge @EdwardGroombrid
Reported 2022-05-21 05:55:55
@edfenergy sent you another direct message why are you wanting another meter reading and your reviewing my direct debit when i,m on this plan Your Easy Online 3 Year Fix May24 tariff ends on 31 May 2024
please explain here or direct message
George Thomas @FordPrefect747
Reported 2022-05-20 18:14:06
@pmagn @edfenergy Nukes are the uneconomic solution that just won't go away. The US approach of having very few plants of the same design, makes the qualification costs astronomic. And no-one has a solution to the waste problem. The US has reactors full of spent fuel, just like the ones in Japan.
Tahir Nawaz @TAHIRN1981
Reported 2022-05-20 13:01:33
@edfenergy can someone get in touch with me please to resolve an issue that has been going on for 4 months and I keep getting fobbed off by CS
Daniel McMorrow @DanielMcmorrow
Reported 2022-05-20 06:21:20
@edfenergy You can't it's a problem with my LANDLORDS meter. Two lights you've been estimating the bills since 2016!
ady @adywhitwell
Reported 2022-05-20 04:53:28
@AltonHobbs @Gaslit1504 You really havn't got a clue have you. France's Edf energy is 85% state owned that's why they can keep the prices down for French customers. Oh guess who is building 2 new nuclear reactors in the uk? Yes Edf energy
World Nuclear News @W_Nuclear_News
Reported 2022-05-20 00:15:06
@edfenergy has started removing the used fuel from the core of Hunterston B's Reactor 3, an advanced gas-cooled reactor that shut down in November 2021. Defuelling is the first stage of the #nuclear decommissioning process https://t.co/8U0uKuI2X8 https://t.co/F5y5S2Mia6
World Nuclear News @W_Nuclear_News
Reported 2022-05-19 12:13:54
@edfenergy has started removing the used fuel from the core of Hunterston B's Reactor 3, an advanced gas-cooled reactor that shut down in November 2021. Defuelling is the first stage of the #nuclear decommissioning process https://t.co/8U0uKuI2X8 https://t.co/7XqY2QyqjR
Rachel Jameson @RachelJameson19
Reported 2022-05-19 07:42:10
@edfenergy The ‘1 click’ is clearly designed entrap people as I clicked it thinking it would give me further information - as the offer info was further down the email which I hadn’t seen and before I knew it I was signed up to a deal paying £200 more a month than what I am currently paying
Phillip Riste @somerset4
Reported 2022-05-19 04:39:16
Looking forward to working with @JCPinSomerset today at Taunton JCP with @hinkleypointc and @edfenergy. Come on down and find out more about the opportunities at #HPC #Careers #netzero #thursdayvibes #younghpc https://t.co/ABL6sJNSKI
A-Lister @AListerPhoto
Reported 2022-05-19 04:01:57
@edfenergy is your website down? Trying to submit a meter reading and can’t.
Rachel Jameson @RachelJameson19
Reported 2022-05-19 02:50:27
@MartinSLewis this can’t be right from @edfenergy ‘1 click’ to fix to a fixed deal …. https://t.co/sdnl7PMbjP
Lauren 🪐 @LoobyOfTheWoods
Reported 2022-05-19 02:10:33
@edfenergy Thx for offering to fix my tariff now so I won’t have to pay more from Oct when prizes rise (for winter) Thx again for charging more than the tariff I’m currently on. Oh and thx for charging £150 exit fee per fuel. Soooo helpful in a crisis!! #criminal #energycrisis #
MMB @foxchap21
Reported 2022-05-19 01:18:05
@edfenergy what is the point of my smart meter if every bill I get is estimated. The meter is plugged in & working showing daily usage and costs so what is the issue. 😡😡
Joceapotamus🖖 (A Little Nerd Told Me) @joceapotamus
Reported 2022-05-18 12:09:13
@edfenergy I've been in contact with one of your advisors on WhatsApp all day and they won't back down. I get my tariff is ending but to go from 195 to 523?? How is this acceptable? I'm not running a tanning bed salon out of my house.
Joceapotamus🖖 (A Little Nerd Told Me) @joceapotamus
Reported 2022-05-18 11:46:16
@MartinSLewis @andrewellson @edfenergy has just told me my energy bills are going up to £523 a MONTH and won't back down. We live in a 3 bedroom mid terrace, we aren't doing anything unusual in terms of energy useage, but EDF told me there's nothing they can do. How is this allowed??
Jamie @Jamie08Naylor
Reported 2022-05-18 08:53:54
Your christmas parties will be 🔥🔥 this year! Any chance of an invite?Can't afford to have our own this year with having to pay for yours! @bp_UK @S****_UKLtd @BritishGas @eonenergyuk @edfenergy
Jerien @jerien_x
Reported 2022-05-18 07:40:35
@edfenergy Hi, just reporting a problem with your website - I can pay my bill fine by using the "New Card" option but any saved cards will always get rejected by the bank. I have to use the "New Card" option each time. Nothing major, just wanted to report it.
zz @rooftopdennis
Reported 2022-05-18 07:05:39
@edfenergy has hiked my bill from 193 to 393 per month. Really desperate greed
Caryl 👰🐢🐶 @Caryl29696
Reported 2022-05-18 05:00:28
@edfenergy Yes you have told me to get someone out where i have to pay and be out of pocket even tho it is your fault for the boiler being broken due to leaving ua with no gas for over 24 hours and for not advising what should have been advised
Martin Schofield @MartinM63marty
Reported 2022-05-18 03:03:27
@edfenergy being as customer of yours could you shed any light on this ???
Alun Thomas 🏴🏴🇺🇦🇪🇺 @alunjt69
Reported 2022-05-17 15:11:57
@edfenergy 🤔 oh yes
Emily M @mrselmccormick
Reported 2022-05-17 14:51:04
Hey @MartinSLewis @MSE_Deals just had an email from @edfenergy offering a new fix. Is it me or is £150/fuel exit fees a bit much? 🤯 https://t.co/DkHlqn9DfN
Alun Thomas 🏴🏴🇺🇦🇪🇺 @alunjt69
Reported 2022-05-17 12:23:53
@edfenergy yes and tell me the BS lies about your prices as I know its what we paid for it at the time bollocks as ****es me off with your price gouging
Tories Out!! @ToriesOutNow22
Reported 2022-05-17 12:07:22
@BritishGas @edfenergy @BulbUK @ScottishPower @YourSSE @OffGen Can you let us know when we will see a drop in pricing to consumers, if this tweet is true, reduce costs NOW & STOP contributing to the #CostOfLivingCrisis #JohnsonOut113
The Littlest Hobo @topbrewer
Reported 2022-05-17 11:43:21
@EDFEnergy_UK is this true?
Arun Joseph @apjoseph2013
Reported 2022-05-17 09:35:11
@edfenergy @ofgem Thank you! All sorted now.
I do think you should fix that link or not send email with a link that is simply one click which changes a significant thing on our accounts .
Olufemi Okeniyi @femiokes
Reported 2022-05-17 08:10:51
@edfenergy @EON_SE_en @ScottishPower
@GregHands @BorisJohnson @ofgem
Are we not been ripped off? #energyprices👇
Lord Frank Spenski @bronsoncharley
Reported 2022-05-17 08:08:54
Reason for not paying these greedy parasites, @edfenergy @EON_SE_en @BritishGasHelp
Stop all direct debit now.
Criminology Student @binreminded
Reported 2022-05-16 18:12:40
@edfenergy since your online systems are failing (or have been hacked by Russia) do you think you can make the phone pre-payment method an 0800 number so it is free to make a payment?
The pre-payment system can't be broken for such a long time without a solution.
Lorna MacGillivray Johnston #ScottishRevolution @Elemjay1
Reported 2022-05-15 07:37:41
@ron_mould @edfenergy I'm not paying £300 to fix it. Not GOT that, for a kickoff...My bills went up from £70 to £177 a month... no way I can afford a one off £300 fee.
I CAN'T work out why they're charging SO much.
warai @wayoiwarai
Reported 2022-05-15 07:07:12
@NickGilador @edfenergy Dm @anectodal now to fix your account immediately
Nick Gilador Arkle @NickGilador
Reported 2022-05-15 05:36:42
Tried to help my DISABLED friend top up their EDF electricity account today - ALL their systems are down for 'maintenance' so my friend has to go without power!
Disgraceful!! @edfenergy #EDF #energycrisis #energy
Thig ar latha. Tak tent, caw canny. 🌻 @ron_mould
Reported 2022-05-15 04:43:53
@Elemjay1 @edfenergy It's difficult. So many variables so fix or no is always a gamble.
Thig ar latha. Tak tent, caw canny. 🌻 @ron_mould
Reported 2022-05-15 04:30:35
@Elemjay1 @edfenergy I wouldn't touch that with a barge pole. Way too many wiggle words to their advantage in that.
There's more rises in October but prices look to plateau beyond there, just now. Unless someone is offering a fix and fall contract I'd sit on variable tariff the now.
Lorna MacGillivray Johnston #ScottishRevolution @Elemjay1
Reported 2022-05-15 03:57:40
Really, @edfenergy ?
You can FIX my energy prices.... BUT I MUST PAY AN "EXIT FEE" of £150.00... for each, gas and leccy, to do so?
Have you not got enough cash off me ALREADY???????
£300.00.... FOR WHAT? https://t.co/K46kCTx8Nl
Ess Bee @punksville999
Reported 2022-05-14 09:43:41
@edfenergy have tried for weeks now to get someone to fix my smart meter as it’s not recording my gas usage. Have had several WhatsApp chats but still unresolved. I will keep submitting meter readings manually as I can’t afford to be paying for estimates!!
Sharon G @Loriol1
Reported 2022-05-13 08:46:47
@edfenergy First I was told an engineer needs to come out to look at the connection as it is a gen 1 smart meter that EDF have turned on. Now the chat service say it's a known problem. It's a cheek for EDF to get it working to receive data without me being able to. I await to hear further.
Arun Joseph @apjoseph2013
Reported 2022-05-13 08:15:31
@edfenergy Shockingly bad design of your email meant that I inadvertently clicked on 'Fix in 1-click' which ended up switching my tariff! It did not ask me any questions or even prompt me to log in to my account. It just switched. This is awful. I need to cancel this ASAP. @ofgem https://t.co/PKz4R6V4l4
Darren Hilbert @EastieOaks
Reported 2022-05-13 07:21:32
A problem @edfenergy it’s not working. https://t.co/0KCD5TNzjw
Dr. Picard Who @borgtrek
Reported 2022-05-12 15:33:32
@edfenergy Gave you readings on 30/04 - yet you decided to estimate my gas and as a result, my DD likely up more than needed. I used no gas in April and haven't yet in May. You need to fix this, it's bordering on accusing me of lying about the gas that you doubt the readings I provided.
johnwardell @johnwardell
Reported 2022-05-12 14:38:40
@edfenergy Further questions from your WhatsApp support and my enquiries are, yet again, shut down. Utterly pointless waiting over 24 hours to get this level of support from you. https://t.co/GxJXKqSPkc
Doody Designs @DoodyDesigns
Reported 2022-05-12 12:52:20
@edfenergy something is very wrong with the meter you’ve fitted this afternoon, you’ve hung up on me twice as soon as I explain what’s wrong. Our gas boiler isn’t fired up at the moment. I think it was a very bad idea to ask EDF to fit a smart meter. How you’re going to fix this. https://t.co/41Z2kDHQUz
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