Is E.ON UK down right now?
(latest update April 23, 2021)
E.ON UK is a British energy company. It is the second largest electricity and gas supplier in the UK and one of the Big Six energy suppliers. Is it up or down? Is it down for me? Check the status or Report your issues below!
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E.ON UK Latest Reports
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PkInUk @pkinuk_
Reported 2021-04-23 04:19:02
@EONhelp
Yesterday your login web page was broken, and today the summit meter reading is also broken. Would you please fix it? https://t.co/CTvcL623gE
Claire Stokes @Quarium
Reported 2021-04-23 02:56:55
@EONhelp my smart meter display shows I've used 23p gas and no electric at all! The app isnt showing my usage either I can only presume theres a problem
AlanScrim89 @AldoScrim89
Reported 2021-04-22 14:58:26
@EONhelp customer service is utterly embarr***ing. Why mark a complaint "resolved" without actually speaking to us about our issue? I can ***ure you this is certainly not "resolved"
➳Ju-knø @jvkno
Reported 2021-04-22 12:52:02
@loveonukiss Jasper would have to be given something--similar to sedation but not quite--if the vets tried if I'm being honest. he's too strong & feisty to hold down.
Nala...hm. are you trying to do it yourself? Maybe when they first wake up?
User @karo18lina5
Reported 2021-04-22 09:22:49
@EONhelp can someone please contact me about issue I have with customer service, thanks
Mariah Allen @mariahallenxo
Reported 2021-04-22 08:06:47
@eonenergyuk @EONhelp HAHAHA... here we are day 23 of my issue still not being resolved. Today marks the 2nd time i have waited in for my appt for engineer to not turn up.. can’t get hold of anyone on the phone.. yet if i missed appt i’d be charged.. lol you owe me compensation https://t.co/bQ3ItclrJj
Ciku Gicia 🦉 @mahogany_hues
Reported 2021-04-22 06:08:16
@EONhelp My issue is @EON_SE_en is appearing as an adverse account in @Equifax when I don't even have an account with @EON_SE_en. There is no email address listed to try and address this and the caller on the complaint line hang up because I have no account. #MakeItMakeSense
Paul1986 @p_farrar
Reported 2021-04-22 05:28:06
@eonenergyuk @EONhelp when on earth are you sorting out the problem topping up online?! It has been best part of a week and it’s an absolute joke!!! ****ing furious.
Rachel Teah @rachel_teah
Reported 2021-04-22 05:21:14
@EONhelp @TenajiP Funny that because I’m trying to call and your closed. Answer a straight question. Are your phone lines down? I’m literally trying to set up an account and you don’t seem to want my money!
Paul Winchester @cafclad
Reported 2021-04-20 17:07:37
@EONhelp @eonenergyuk disgusted that today I had my smart meters installed and now I have no central heating. Called Morrison utility who have advised it’s not their problem. Was working fine until they put my meters in. Worst customer service ever.
Rob White @rcwht_
Reported 2021-04-20 07:33:09
@EONhelp How about resolving an issue which has been ongoing for over three months now? Check your DMs.
𝓙𝓸𝔂 𝓟𝓪𝓬𝓴 x x ♑️👻 😷 👻 💙💙 @joybp
Reported 2021-04-20 07:29:48
@EONhelp My main issue is that your website keeps crashing - never a week without it going down
Ceyon @cheayeoon
Reported 2021-04-20 05:35:40
@dseonukim @yangvjungwon @bukinakoo Jual jungwon fix
Mark Jolley @MarkRJolley
Reported 2021-04-20 05:15:59
@EONhelp your agents attitude towards helping is disgusting, explaining my situation no abuse was thrown and im put on hold without warning for over 20 minutes and forced to hang up, can i get a call back please of someone to resolve the problem with outstanding balance
Justin @justh38
Reported 2021-04-19 11:46:42
@EONhelp I'm getting an error when I log in to my account - first day as a user. Logs me out and gives this page. Problem at my end or yours? https://t.co/ouAmd8vBZv
Rumana Begum @RumanaBegum85
Reported 2021-04-19 03:55:04
@EONhelp @guciorrr I have had same issue and have dm you. I'm worried i wont have supply. Can you check your dm and msg me urgently.
Leo🎭 @immaJakey
Reported 2021-04-18 19:06:39
@pyeonuk DOWN TO ENHYPE UP THE PREVIEW
#BorderCarnival_Preview #BORDER_CARNIVAL
@ENHYPEN_members @ENHYPEN
_reshᴱᴺ⁻⁷ D-8 @rsh_shnie8
Reported 2021-04-18 11:21:15
@pyeonuk DOWN TO ENHYPE UP THE PREVIEW
#BorderCarnival_Preview #BORDER_CARNIVAL
@ENHYPEN_members @ENHYPEN
래 𐂂 is not for sale ! @heewonki_
Reported 2021-04-18 11:20:49
@pyeonuk DOWN TO ENHYPE UP THE PREVIEW
#BorderCarnival_Preview #BORDER_CARNIVAL
@ENHYPEN_members
@ENHYPEN
kae ♡ 🎫 @kimparkjeons
Reported 2021-04-18 11:20:30
@pyeonuk DOWN TO ENHYPE UP THE PREVIEW
#BorderCarnival_Preview #BORDER_CARNIVAL
@ENHYPEN_members @ENHYPEN
민 ♡ @hoonexits
Reported 2021-04-18 11:19:47
@pyeonuk DOWN TO ENHYPE UP THE PREVIEW
#BorderCarnival_Preview #BORDER_CARNIVAL
@ENHYPEN_members @ENHYPEN
Kezza @kezzadoll1
Reported 2021-04-17 04:14:41
@EONhelp It’s now April and your App is still absolutely awful!!!! Worse than it was before you took it offline to fix it - Your IT dept need replacing because a company your size should not have such basic issues you just can’t get right - sort it out!!!!
Michaela Coughlan @MichaelaCoughl4
Reported 2021-04-17 01:32:49
@eonenergyuk @EONhelp You never get back to any one that’s your problem. I’m still waiting for a call back from a resolutions manager
⑉ Jay #Drunk_Dazed @jongnseog
Reported 2021-04-16 11:40:01
@dseonukim no problem. you're cute with colorful hair🤣
anw, good night sunoo. have a Jay day🤟🏻
David DublinVoter @dublinvoter
Reported 2021-04-16 10:32:43
@chr1sbett @DavidGJohnston0 @NicolaSturgeon UK trade in the toilet to EU down 65+%
Irish trade to EU up +80%
And this is just the start as below 440 firms transfer jobs & finance out of UK
Dublin big winner with 145
Thanks👍
https://t.co/PnXYg3QCDU
Lisa @Lisaloopig
Reported 2021-04-16 05:20:36
@EONhelp can someone help with my account? Every-time I ring it take hours then they put phone down on me! Appalling customer service!
B Coe @billy0990
Reported 2021-04-15 13:20:33
Been on the phone to e.on energy for over three hours with two advisors putting the phone down on me...not a great way to welcome new customers trying to change over their gas supply 🧐🤨@EONhelp @EON_SE_en
Chris Peters @cp_bigboy
Reported 2021-04-15 11:12:09
@EONhelp Is there a problem with E.ON SEE? It is not working in the app. I also tried the website from a PC - tried 3 different devices
Nic @DatingaSociopat
Reported 2021-04-15 08:22:57
@gulerp27 @eonis**** @EONhelp @BulbUK Have just put formal complaint in. Had to hide my caller ID for them to take the call. Otherwise they said "sorry can't hear you" put phone down. Unreal what is happening. Really bad.
Nic @DatingaSociopat
Reported 2021-04-15 07:44:28
@eonis**** @gulerp27 @EONhelp @BulbUK I had to put my phone on caller id witheld as each time I called they said I can't hear you. Put phone down. I called three they said they could hear me. Witheld my number got through they can hear me. Insisting I have prepaid meter. I don't. I pay monthly.
Nic @DatingaSociopat
Reported 2021-04-15 07:22:01
@gulerp27 @EONhelp We can't all be wrong rose. I have been a customer over 11 years. Something very very very dodgy is happening with eon. I am also being ripped off too. They refuse to answer questions. Put the phone down. Am going to complain to the ombudsman eon has a lot of unhappy customers.
Darren Giles @DALG69
Reported 2021-04-15 06:09:43
@EONhelp This has been an issue ever since I had my smart meter installed, I am still unable to use the app as it says my login details.are in correct, I no this is an issue that has been.going on for a very long time and so far no fix has been found, I will look at changing supplier
Nick Bradshaw @NickBradshaw_UK
Reported 2021-04-15 03:38:06
@EONhelp why can’t I set up a direct debit online. It always says “sorry, we can’t set up a direct debit because of a technical problem”.
세은?! @seeunui
Reported 2021-04-14 11:23:39
@dseonukim i mean if you stick to square one aka border day one, it is! no problem sunoo :3
alli⁷ | sunki au📌 @hypenluvs_
Reported 2021-04-14 10:41:41
@pyeonuk @louvyjwon LAY YOUR HAIR DOWN, LAY YOUR HAIR DOWN TONIGHT. LAY YOUR HAIR DOWNAY YOUR HAIR DOWN
ً kristel ; BTD @ 1 @louvyjwon
Reported 2021-04-14 10:38:31
@hypenluvs_ @pyeonuk LAY YOUR HAIR DOWN
e.on is shit @eonisshit
Reported 2021-04-14 06:45:17
@EONhelp according to your own figures 62% of complaints are about customer service. You know the issue but it's getting worse. Sort it out while you still have some customers to service
https://t.co/llVNfjQOvb
e.on is shit @eonisshit
Reported 2021-04-14 06:21:33
@EONhelp this is hilarious https://t.co/TZ0uP8Ki2o
Accurate and truthful
We'll be open and transparent by regularly reviewing and acting on your feedback.
Easy to deal with
We're easy to contact and if something goes wrong, we’ll fix it promptly, with no excuses.
rose @gulerp27
Reported 2021-04-14 05:48:46
@EONhelp But then I receive this email! I’ve been telling you since NOVEMBER 2020 CHANGE THE READING ITS NOT OVER 13KW!im going to get ombudsman or even speak to solicitors about it. The way u keep lying to me about my issue. U have done nothing but affect my mental health n depression https://t.co/SRWnRD4YL8
세은?! @seeunui
Reported 2021-04-14 01:09:55
@dseonukim up clearly caught my attentions! i think it’s very creative, and kind of out of the box since down & hype are far away from that
E.ON Energy UK @eonenergyuk
Reported 2021-04-13 07:05:04
@Jon_HGV1 Hi Jon, sorry to hear your bill is wrong again. I can look into this for you if you DM us @eonhelp your name, DOB, E. ON account number or full address, along with the details of your billing issue. ^L
Bruno Martelli @brunomartelli
Reported 2021-04-13 04:33:57
@EONhelp 1/2 Hi Eon, if you send me an estimated bill, which I pay approx 50% of immediately, then I give you meter readings, then my bill goes down a lot. I don't appreciate you sending, instead of a new bill, a threatening email about an unpaid bill. Especially when..
e.on is shit @eonisshit
Reported 2021-04-12 18:23:51
@Melissurrr @EONhelp It happens because they hate their customers. It's been going on for ages and they don't care enough to fix it. Or maybe it's incompetence. Either way it's not good
Brad Drake @braddrake23
Reported 2021-04-12 14:19:50
@EONhelp hi can you tell me why I’ve just got a bill 5 months after I moved and closed my account down?
Gary Bevan @GaryBevan16
Reported 2021-04-12 09:44:47
@EONhelp
Also giving a meter reading is impossible, the has meter is in the ground, I cant get that low down on the floor to read it.what a joke.
e.on is shit @eonisshit
Reported 2021-04-11 15:16:29
@gazza_dj @EONhelp Then said they would refund me, then didn't, then said they'd look into it, then didn't, then admitted to misinforming me but said they were keeping the money. It's gone to the ombudsman now so E.on are down £334 from their charge which is 5 times the amount they stole off me
GazzaDJ @gazza_dj
Reported 2021-04-08 16:49:54
@EONhelp @JimStevenson Hahaha they will blame the pandemic for the delay when the real problem is EON itself take them to the OMBUDSMAN chances are you will win your case like I did 2 weeks ago for the 2nd year on the trot still waiting for the apology and money on my meters lol
Clare 💙 @anthuslisi
Reported 2021-04-08 16:32:29
@EONhelp is there a problem with the website this evening?
emma orphant @EOrphant
Reported 2021-04-08 11:17:18
@EONhelp The experience this week from this company has been awful, even after putting in a formal complaint my issue is still not resolved
emma orphant @EOrphant
Reported 2021-04-08 11:13:33
@EONhelp @eonenergyuk Arrrggghhh😡 I virtually give up with trying to contact your company, it’s awful after having an engineer out to fix the gas, guess what it’s broken AGAIN. Service has been shocking