Is Dual Universe currently down? Live Status and Outage Reports

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Greg Redl @GregRedl

Reported 2021-01-16 22:14:28

So @dualuniverse I have two outstanding support tickets. One is a month old (40011) that I've never received an initial response on. The other is FIVE months old. That issue has existed since day 3 of the pre-launch for alpha subscribers (25415). Any timeline? #DualUniverse

Thandrie @_Thandrie

Reported 2021-01-16 20:07:12

Heya @dualuniverse I tried to log in to cancel my account, and you won't let me. You send a p***word reset link but when I actually try to set a new p***word, it fails. The $31 I just spent on a subscription I don't want is a problem. Not letting me cancel becomes fraud.

Billy Boola @Billy_Boola

Reported 2021-01-16 17:57:23

@HolyLifton @Novaquark @dualuniverse No, they say it is a known issue there, here they say it is a nerf

Billy Boola @Billy_Boola

Reported 2021-01-16 17:16:59

@markeedragon Yes, the issue I have with this is @dualuniverse i na different thread said they nerfed it but won't say what it should be doing now. Link and pic: https://t.co/k3ZUiABqcB https://t.co/TPqmGKWIPx

Ryan Bacheldor FMX @Kx125Dude

Reported 2021-01-16 04:39:52

@dualuniverse @Billy_Boola You guys are so out of touch with your player base. Wake up. What a awesome concept for a game. To bad the devs are unskilled and out of touch. I rarely hope a game fails. But you guys deserve it. Wake up and smell the **** you've created and fix it. Or watch it burn.

NovaX_Culphy @NovaXCulphy

Reported 2021-01-15 22:58:18

Unfortunately I must agree. The way this was done in secret is very deceptive. @Novaquark u dropped the ball on this one you have always been so transparent when it comes to @dualuniverse simply announcing it and a reset the affected skills would of made this into a non issue.

lisa waddell @lisawaddellor

Reported 2021-01-14 22:20:11

@ddale8 I say someone needs to send them back down to thier grandmas ba*****t to play thier Dual Universe game. The adults are back in the room. They need to decompress and let the Kool aid get out of their system.

Billy Boola @Billy_Boola

Reported 2021-01-13 16:11:56

@PyroTech03 @dualuniverse Have fun, the initial learning curve is steep but settles down to a comfortable slope pretty quickly

Billy Boola @Billy_Boola

Reported 2021-01-09 15:23:54

Hey @dualuniverse, can you make clicking on this button in the #dualuniverse window pop up a box and ask if we are sure? I keep clicking it instead of maximise, I need to shrink the window down to take screenshots because @discord has a pathetically small size limit for images🤦‍♂️ https://t.co/k0fbHlfIlH

ChatterFreeze @ChatterFreeze

Reported 2021-01-08 13:16:07

@dualuniverse 1/5th of the games illmenite ore has been claimed by one player. Fix the sense of scale in this game or send it back to alpha.

SneakySnake @sheakysnake

Reported 2021-01-08 13:09:58

@dualuniverse @jcbaillie You need to do something with the markers. Players cannot enter the game. This problem is more than two months old..🙄 https://t.co/i6ySaB3R38

Billy Boola @Billy_Boola

Reported 2021-01-07 23:22:10

Mining with tallents is weird in #dualuniverse weird because they don't work. This 'known issue' would appear to be simple mathematics, take 1 and multiply it by 1.05, or 1.1, or 1.15 or 1.2 or 1.25 based on level. Seems really simple to me but apparently it's hard to fix 🤷‍♂️

Mysterious Stranger @ChatterFreeze

Reported 2021-01-06 04:21:44

@dualuniverse Fix your broken game or send it back to Alpha.

AngryDadGaming @AngryDadGaming

Reported 2021-01-03 13:18:43

@ramdor72 @dualuniverse @jcbaillie Dam man I’m sorry. I know it’s not the issue, but I’d gladly give u another code. Maybe they sent me some that don’t work or it’s possible I sent it wrong. I feel your frustration I don’t like bad customer service. You are a valued member of our DU community

Shamsie @ShamsTales

Reported 2020-12-31 12:42:55

****o you fine folk of #dualuniverse RDMS can be scary, so in this video I break down how to start using the rights system in the game and demonstrate a few practical applications: https://t.co/M0H4M71Nnf

Billy Boola @Billy_Boola

Reported 2020-12-21 03:34:38

The end result of a crash in #dualuniverse, I crashed on the beach and bounced up onto my landing pad, nose first 😃 https://t.co/cpxmmaakLj

Billy Boola @Billy_Boola

Reported 2020-12-20 02:38:19

#dualuniverse Did you know that if you are watching tv while coming in to land holding the G key down for Braking or the F key for leaving the pilot seat feel exactly the same 🤦‍♂️

TheMadRambo @TheMadRambo

Reported 2020-12-17 09:36:29

Sorry guys, I have been suffering with a migraine. Couldn't use my phone let alone a pc. Sorry for letting you all down, head is still killing but I can use a phone. Had to get my sister to take jess to school. ❤ Will be back tomorrow ❤ #dualuniverse #twitch

Billy Boola @Billy_Boola

Reported 2020-12-16 13:39:01

3rd time in a week #dualuniverse have scuttled my plans, 1st they made me get a job to fund building, I went into industry to be the $1 shop for noobs fixing their crashed ships, then they removed crash damage, then made T1 industry dirt cheap. They are keeping me on my toes😃 https://t.co/o7t6QI84ZI

Billy Boola @Billy_Boola

Reported 2020-12-16 03:38:18

@NovaXCulphy @dualuniverse no complete list, but search the discord help channels for 'skills broken' but some are honeycomb, mining efficiency, engine handling

Billy Boola @Billy_Boola

Reported 2020-12-15 19:12:00

I am glad the devs of #dualuniverse have listened, but I think this is wrong, crash damage should apply to elements. I suspect 80% of the crashes attributed to game bugs are really just player errors. I crash lots, but not once has a server error crashed my ship. https://t.co/dN3PkUQ9Sg

NovaX_Culphy @NovaXCulphy

Reported 2020-12-15 19:05:22

@jcbaillie @dualuniverse the new plans to “fix” the current problems are a big step in the right direction, feels like u have hit a decent middle ground that should keep “most”people happy. onwards to bigger and better things 😀 👍 link to announcement - https://t.co/kX1pquoArl

Billy Boola @Billy_Boola

Reported 2020-12-14 04:43:36

You know a game like #dualuniverse has you hooked when you're making spreadsheets for it while the server is down for scheduled maintenance 😃

Steven @Steven_Mc101

Reported 2020-12-13 12:40:44

@Billy_Boola @BlakeVanMarter @NovaXCulphy @jcbaillie @dualuniverse @Novaquark Fair enough, I'll probably wait an extra week while it all settles down* and play over the Christmas break...

SneakySnake @sheakysnake

Reported 2020-12-13 05:14:46

@dualuniverse @jcbaillie @band_of_outlaws @HYPCorporation @imperium_dark If you destroy the core in PvP, core does not stop and continues to fly. You can't loot this core. You can't land on this core. Please fix it!

Blake V @BlakeVanMarter

Reported 2020-12-13 02:34:24

@Billy_Boola @NovaXCulphy @jcbaillie @dualuniverse @Novaquark I don’t think people have a problem with the changes to the overall game, but it’s a big **** when now nobody has any way to make quanta and only those extremely large orgs can afford schematics, this a major head start.

Billy Boola @Billy_Boola

Reported 2020-12-12 14:57:50

I hope one day soon #dualuniverse will give us a drop down here instead of a text entry so switching alts can become as much fun as mining is 🤣 https://t.co/ooGojxcGQJ

Jeffrey Milton @jeffmilton

Reported 2020-12-12 01:17:55

@dualuniverse @jcbaillie Please consider this quality of life option: When an element gets down to 1 life, let us apply the new element to the old one giving it 4 lives. This addresses item destructibility and allows players to be proactive.

TheMadRambo @TheMadRambo

Reported 2020-12-11 03:25:17

🔥 LIVE 🔥 So lets see if the updates on #dualuniverse slows down my Prometheus project. https://t.co/ujpxVIlC6A @Multiplatform_G @MG_GamingRTs

NoRez @norezervationz

Reported 2020-12-10 11:03:43

@CitricAcid23 @KaraGlitch @dualuniverse We didn't ask for this train wreck, and definitely not all at one time. Gradual changes ok, but this breaks the games. You can sit down and STFU or welcome to block list. Your choice.

ABECFIVE @Abecfive_

Reported 2020-12-09 21:38:11

@dualuniverse @jcbaillie my ship creations have been compromised and are able to be blueprinted by anyone as of 0.23. I would like to vote for a rollback to fix my ships, followed by a wipe to introduce the 0.23 update if this is the way forward.

Haladmer @Haladmer

Reported 2020-12-09 18:48:15

@Zis4Zachariah @dualuniverse It is rough to start a new character without help from established players right now, and that IMO is a problem. I'm not saying a solo player should be able to take over the market, but they should be able to more easily survive.

Haladmer @Haladmer

Reported 2020-12-09 18:45:37

@Zis4Zachariah @dualuniverse Yeah, but those "bots" aren't a thing anymore (or at least not for long) NQ wants the market to be FULLY player driven, and doesn't fix the underlying issue on earning quantas. Even now, the T1 market has mostly settled around the bot pricing, and goods cost has outpaced that

Haladmer @Haladmer

Reported 2020-12-09 18:05:33

@HashLaBatteZen @Yonkimiyagui85 @dualuniverse who could eventually convert into larger orgs (or join existing ones). This is a problem for anything based on the MMO market. You will only have the initial influx of players willing to play now, and continue to see less people willing to join in over time.

Haladmer @Haladmer

Reported 2020-12-09 18:02:59

@HashLaBatteZen @Yonkimiyagui85 @dualuniverse The problem is, that for a game to be long term viable, there needs to be a level of entry that allows the most players possible in your target market ot access and "buy-in" to the game. The current system has set that level a bit too high for a lot of players

Hash @HashLaBatteZen

Reported 2020-12-09 16:48:13

@Haladmer @dualuniverse Objective isn't to watch toward slow down activities, but to build a long term balance between orga (groupe of people that should be able to access high technologies and stuff, and Solo/ Litlle group get less. As any mmo ever made

Haladmer @Haladmer

Reported 2020-12-09 16:23:17

@dualuniverse I reserved judgement on the changes until I saw them in-game. I can understand the desire to slow down the industry progression, but there is a serious conflict in this logic if you want the elements to be fully destructible...

Sanguinius @Sanguinius323

Reported 2020-12-09 13:11:25

@dualuniverse Im a big fan of the game. So try to see this as fair critic. The mechanik itself is great BUT. The prices are too high while the possebilitys to get money are rare Right now you can only mine which is boring. So my fix to that problem. Create more ways to earn quanta or fix price

Z1 Gaming @Z1GamingTV

Reported 2020-12-07 13:20:21

@dualuniverse I understand the changes, BUT the core problem right now is that the raw resources are worth more then any crafted item. By crafting a product you loose money, and now with this new system it’s even more expensive to start production. This is all IMO and am excited to play 😊

Cheshire Jack @TheCheshireNeko

Reported 2020-12-05 19:55:09

Since #DualUniverse decided to crash my computer multiple times we're back with #startuppanic come watch me start my very own business! Link in bio

Team Damaged Souls @feartds

Reported 2020-12-04 20:06:34

Hands down the coolest dad in #dualuniverse

Alex E @aecoach42

Reported 2020-11-26 10:36:16

@IceCubeCut @dualuniverse My first crash happen on my 2nd flight. I DC'ed and my buddy was in the p***engers seat and didn't notice me gone until it was too late.

Billy Boola @Billy_Boola

Reported 2020-11-25 02:08:51

The #dualuniverse mini game for repairing broken parts is not fun, it really needs a re-think, I am not sure what could make it fun, but at present it is just tedious and punitive. Sometimes requiring hours of just sitting here with a finger on a mouse button https://t.co/xKsIXVseaR

Matt @sportsfan702

Reported 2020-11-24 10:49:57

@CascadeOverload @dualuniverse @Twitch I’ll see if I can fix this. https://t.co/yVim4yafm9

New Merovia Chronicle @nmchro

Reported 2020-11-24 06:43:32

Brazen warp-trap, placed by EatMyNoodle sparked serious discussion on forum about how this must be approched in game rules. Activists want to get clear stance on issue from NQ. #dualuniverse

New Merovia Chronicle @nmchro

Reported 2020-11-24 06:42:43

Brazen warp-trap, placed by EatMyNoodle sparked serious discussion on forum about how this must be approched in game rules. Activivists want to get clear stance on issue from NQ. #dualuniverse

Terrais Savior @Terrais780

Reported 2020-11-23 19:04:58

Currently live with Dual Universe, come on down and chill with the Savior :) Love you all. @Retweet_Twitch @Twitch_RT4U @TwitterRetweets @senshudo https://t.co/mXATlzGCaI

Billy Boola @Billy_Boola

Reported 2020-11-23 13:44:19

@vifrevaert But then that goes against the design as well, the problem with #dualuniverse is power and weight, we need to move weight around, but to do that we need a dozen engines in an ugly wall.

Paul van der Heu @paulvdheu

Reported 2020-11-23 06:05:49

@dualuniverse As this also applies when you crash, it's not really a "PVP feature" though. I really wish you guys started to improve your communication as the ***ue and straight up incorrect wording we often see is causing more confusing that it should.

Billy Boola @Billy_Boola

Reported 2020-11-23 05:03:06

I don't understand why #dualuniverse has medium and large dynamic cores and underpowered engines and not much aerodynamic lift. Everywhere you go in game there are ships with walls of engines and wing spam to get around the problem, but they look like junk with 20 engines https://t.co/lMBmxLC1j5

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