Is Copa Airlines down right now?
(latest update January 26, 2021)
Compañía Panameña de Aviación, S.A., is the flag carrier of Panama. It is headquartered in Panama City, Panama, with its main hub at Tocumen International Airport. Copa is a subsidiary of Copa Holdings, S.A. as well as a member of Star Alliance. Is it up or down? Is it down for me? Check the status or Report your issues below!
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LauraAT @LauraAT12
Reported 2021-01-26 18:45:07
@CopaAirlines So every time I had to call COPA and waited an average of 6 hours to fix it. Then seeing that there was no way to know if I was going to have the reservation as I need it I decided to cancel it, they toll me it was going to be 6 weeks to receive my refund
Amy Vargas @Amy_Black12
Reported 2021-01-17 03:41:50
@CopaAirlines Is there any issue with the app? why I cant sign in? I need to check on the app so I can check in for my flight and I cant access from the website or app.?
Bluish Green @ealtay24
Reported 2021-01-16 09:14:01
Arrived 2 hours early to Guayaquil airport to be told by
@CopaAirlines
that my tickey was not confirmed by @united
who I booked through. Literally watched everyone check into my flight while I waited for the issue to be fixed, then missed my flight...
Angela♥ @AngelaBerrios
Reported 2021-01-14 13:31:06
@Solange54138238 @FilGermanCouple @LovesNotTourism @CopaAirlines @KLM the problem yesterday was that @CopaAirlines didn't know about the exception
Solange 🇨🇭❤🇨🇴 @Solange54138238
Reported 2021-01-14 13:29:05
@AngelaBerrios @FilGermanCouple @LovesNotTourism @CopaAirlines @KLM Did they ever get back to you why they didn't confirm? Not sure what the issue is @KLM ⁉️
#LoveIsNotTourism needs Airlines' support in #letthemboard
If her paperwork is in order then why is there no ***istance?
Angela♥ @AngelaBerrios
Reported 2021-01-13 16:37:07
@Solange54138238 @FilGermanCouple @LovesNotTourism @CopaAirlines @KLM the problem was that copa didn't let me get in the first flight, they didn't even know from the existence of the exception and there was nobody from KLM to authorize, they said then (when I show it) that the exception was from 2020 and not from 2021
Chelsea Cabarcas @ChelseaCabarcas
Reported 2021-01-06 11:50:43
@CopaAirlines what do you pay your employees for? To sit down and do absolutely nothing.
Tom Andre @ThomasJAndre
Reported 2021-01-03 23:48:09
@copaairlines I have had the same problem today. I have been disconnected 5 times, twice after waiting an hour. Every single airline has higher call volumes right now. You must do better. Call back, give approximate wait times, etc. It can be done.
Antonio Oliveros @antolix17
Reported 2021-01-01 03:28:49
@CopaAirlines My issue remains pretty much unsolved 😡
MK @yominkim
Reported 2020-12-29 20:46:25
Copa airlines canceled our flight and we purchased using @NavyFederal points. Guess who won’t give us our points back? @NavyFederal. I hear other card companies like @Chase are giving refunds back no problem for the same flight cancelation. Now that’s some ****.
Camila U @Yosoy_MariaCa
Reported 2020-12-27 14:19:10
@KLM I had a big issue with my flight connection MED-PTY, with Copa Airlines (KLM is ticket's owner). They didnt allow me to fly! I really need your help!! Can you check my DM?
Antonio Oliveros @antolix17
Reported 2020-12-18 15:36:22
@USDOT my mother was sold a flight to Venezuela (which is currently prohibited by the US ) by @CopaAirlines . They cancel the NY-PANAMA portion but refuse to issue refund for Panama-Venezuela
Jennifer Vega @jjvega1s
Reported 2020-12-18 14:19:29
@CopaAirlines when are you going to fix your customer service lines in the US? All numbers appear busy or disconnected!!! This is unacceptable! 😡😡
Antonio Oliveros @antolix17
Reported 2020-12-18 14:03:40
@CopaAirlines refuses to issue a refund for a canceled flight purchased with a @Visa issued by @Chase. #Chase refuses to help and direct us to airlines, but the airline is not answering calls/replying to e-mails.
Antonio Oliveros @antolix17
Reported 2020-12-18 13:56:42
@leugimv_ @CopaAirlines It's a nightmare!. They have refused to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. They don't answer phone/emails #dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 13:51:38
@CopaAirlines refuses to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. If you support this company then you're part of the problem #dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 13:44:14
@Wnju47Desk Please help. @CopaAirlines refuses 2 issue a refund 2a 70-year sick woman (to which she is entitled) who's struggling 2 put food on her table. @ChaseSupport @Chase wants us 2 get in contact w/airline but they are not answering the phone or replied to our 10 emails
Antonio Oliveros @antolix17
Reported 2020-12-18 13:40:19
@NYSConsumer Please ***ist. @CopaAirlines refuses 2 issue refund 2 a 70year sick NYS RESIDENT (to which she is entitled) who's struggling 2 put food on her table. They're not answering phone/replying 2 e-mails. This is a straightup scam. The original transation originated in NYS
Antonio Oliveros @antolix17
Reported 2020-12-18 13:37:10
@ChaseSupport @ChaseSupport @NYSConsumer @CopaAirlines refuses to issue a refund to a 70-year sick, NYS resident who's struggling to put food on her table.We filed a dispute but #chase sided with the lying merchant. As you can see, they are not answering phone calls/emails.
Antonio Oliveros @antolix17
Reported 2020-12-18 13:33:25
@jesuspalacio31 @CopaAirlines Good luck with that. @CopaAirlines has refused to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. They don't answer phone calls or respond to emails either.#dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 13:32:14
@kvakai @CopaAirlines They are thieves. File a complaint with @usdot @CopaAirlines has refused to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. #dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 13:29:26
@ChaseSupport @Chase You see? You want me to contact @CopaAirlines to resolve my issue but they are not taking any calls!!!!
Antonio Oliveros @antolix17
Reported 2020-12-18 13:27:04
@leortega101 @Expedia Good luck getting your money back @CopaAirlines they're straight-up thieves. They have refused to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. Do yourself a favor and #dontflycopa in the future,
Antonio Oliveros @antolix17
Reported 2020-12-18 13:25:38
@CopaAirlines refuses to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. What's worse, they don't answer the phone or respond to emails. #dontflycopaai
Antonio Oliveros @antolix17
Reported 2020-12-18 13:24:04
@katsjourney @Expedia I hope you were lucky and got a refund. @CopaAirlines
has refused to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. #dontflycopaair
Gail Anderson @swissarmymom02
Reported 2020-12-18 12:30:58
@CopaAirlines Still waiting for some kind of response...I’ve called, tweeted, submitted a case (#128020) ... our issue occurred Nov. 28, almost 3 weeks ago. And it has been radio silence. Please.
Antonio Oliveros @antolix17
Reported 2020-12-18 12:30:40
@NewYorkStateAG @CopaAirlines
refuses to issue a refund to a 70-year sick woman NYS resident (to which she is entitled) who's struggling to put food on her table. Please help us.
Antonio Oliveros @antolix17
Reported 2020-12-18 12:29:40
@USDOT @CopaAirlines
refuses to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. If you support this company then you're part of the problem #dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 12:29:14
@Island_Innkeeps @CopaAirlines @CopaAirlines
refuses to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. If you support this company then you're part of the problem #dontflycopaair
Antonio Oliveros @antolix17
Reported 2020-12-18 12:28:16
@CopaAirlines refuses to issue a refund to a 70-year sick woman (to which she is entitled) who's struggling to put food on her table. If you support this company then you're part of the problem #dontflycopaair
Lu Gallegos Morris @lubooMG
Reported 2020-12-17 03:14:02
BTW- @CopaAirlines never has working costumer service lines. They are always broken and it takes 3 tries for the line to ring (that is not counting the 30 minute wait in the phone, which I understand during covid)
Melissa Padilla @Melissa94536046
Reported 2020-12-15 12:50:59
@CopaAirlines how can I get in contact with anyone in your company to ***ist with a reservation. My flight is less than a week away- your phone lines in the USA are down, flight is missing in your reservation finder. HELP
carlos @carlospyhwd
Reported 2020-12-14 16:31:19
@CopaAirlines all of your telephone lines are down?! #shocking
Enrique Perrella @Enrique77W
Reported 2020-12-13 18:55:15
Venezuela once again arbitrarily shuts down its airspace—after opening and closing it ad-nauseaum for the last month—except on flights to Mexico, Bolivia and Turkey.
Yesterday, they kicked @CopaAirlines out. Today, they continue to destroy any viability in/out of the country. https://t.co/LqdF1d5kqm
Sonam Parmar @SonamPa37823827
Reported 2020-12-10 20:21:11
@CopaAirlines Every time someone says they can help, they stop replying. I need this issue to be resolved ASAP. Or I will have to take legal action.
Giulianna Collato @giulicollato
Reported 2020-12-10 17:44:51
@rocmir1 @CopaAirlines Hi Rocío! I’m traveling soon too and I had the same problem. We have been calling all day and no answer. What happened your issue?
Natalia Aukland @nataly0206
Reported 2020-12-10 16:29:50
@CopaAirlines really you are the worst airline company ever. You canceled my ticket without explanations or NOTICE, then when I try to call to solve the problem you put me on hold for hours and then hanged up?? Really??? I will never spend a dime in your company ever again!
=) @bethgps2
Reported 2020-12-08 11:23:17
@tomphillipsin @CopaAirlines I’m having the same problem with Avianca. Good luck
Andre Pagliarini @apagliar
Reported 2020-12-08 11:09:06
@tomphillipsin @CopaAirlines I had the same problem with them in 2011. Good luck!
Paola @lo_luvs
Reported 2020-12-03 15:19:58
Hey @CopaAirlines I’m trying all your numbers for the US and they’re all busy or not in service. I need to change a ticket and cannot do it online - I’m told to call the support center. Can someone contact me for ***istance? Are the lines down?? 😠
chicamelaa @chicamelaa
Reported 2020-12-03 09:48:24
@CopaAirlines The cancellations without notifications were made by your company. This is an issue you created not me. Refund my money. Every airline is doing it during this pandemic, stop taking advantage of people and stealing their money #copaairlines #airlines #pandemic #copa #copa
Paulo Echeverry @PauloEcheverry1
Reported 2020-12-03 06:27:01
4.Even a file a lawsuit against Copa Airlines for these practices, I need somebody drom the airline to fix this problem. I attached pictures of my "INSTANT UPGRADES" and Also Copa's website. https://t.co/NUJS2pHzC1
leo van straten @Leovanstraten
Reported 2020-12-03 04:18:56
@CopaAirlines Why can I not find my flight back which was cancelled by Copa Airline. I am already 8 months waiting for an answer on my refund request. I do not live in South America so I can not change my flight. Can please someone help mee with this problem
kaweny @kaweny_
Reported 2020-12-01 14:30:11
@CopaAirlines canceled my flight and none of the numbers on their website actually work! I filled the from for a refund but they never bother contacting me to solve my problem. Do not buy flights from them. I’d never make this mistake again!!
kaweny @kaweny_
Reported 2020-12-01 14:20:12
@CopaAirlines canceled my flight and non of the numbers on their website actually work! I filled the from for a refund but didn’t even bother contacting me to solve my problem. Do not buy flights from them. I’d never make this mistake again!!
lucy caicedo @luchitap
Reported 2020-11-28 17:11:46
@CopaAirlines I had been trying to contact the phone lines to verify if there is an issue with my booking as I can’t find the itinerary on my trips and it tells me to call but all lines are down Can anyone from costumer service contact me thanks
Trevor Thorpe @ThorpeTravel
Reported 2020-11-27 10:19:50
@CopaAirlines Tried to check in for my flight today only to find out that Copa had cancelled my itinerary without telling me! Called in and the agent said no alternative in 2020. Trying to apply for refund online but Copa's refund page is broken "Please wait..." What a fiasco!👎
Vicky Saumell @vickysaumell
Reported 2020-11-25 09:28:50
@Laura_UC @CopaAirlines This one > 1 888 494 COPA (2672)
90 minutes waiting and when I could finally talk to somebody they could not solve my problem satifactorily
Vicky Saumell @vickysaumell
Reported 2020-11-25 08:13:21
@CopaAirlines How is it possible that I have been waiting more than an hour on the phone to be able to solve a problem with my reservation, which has been changed by Copa unilaterally and messsed up my connection?
Paola @Paovzla4
Reported 2020-11-24 10:39:36
@CopaAirlines why your customer service is so unpleasant? Your channels of communications in Latin America don’t work at all. Please provide better service I’m still unable to solve my issue since October.