Is Copa Airlines currently down? Live Status and Outage Reports

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Johan detter @johan_detter

Reported 2023-02-03 17:24:37

@Expedia absolutely horrible customer service from Expedia. I paid for Economy Cl***ic on @CopaAirlines but I’m only getting Basic Economy. I’m not getting seat selection and the bags even though I paid for. Expedia was doing anything to get off chat instead of fixing issue

Luis Arturo Murillo @LuisArturoMuril

Reported 2023-02-03 12:03:28

@CopaAirlines @TurkishAirlines please be responsible and fix this situation.

F4R4D4Y.DC414黑客 @F4R4D4YDC414

Reported 2023-02-01 14:19:47

@raphousetv2 @que_leimporta88 I'd have to sit down and do the math for the year, but I think I'm saving about 85% of my salary. I think the extra 2% is because I don't even buy fake jewelry. I hate @SpiritAirlines but @CopaAirlines was too expensive the last trip. I started getting very cheap about 2 yrs ago

NFTrader @exit_liquidity1

Reported 2023-02-01 10:56:40

@CopaAirlines Provided a note from my doctor with a medical diagnosis that makes traveling difficult/risky, the agent refused to accept the note. Had no problem with any other airline except Copa, and now forced to pay a $200 fee if I want to change the flight. Hope you can do the right thing

NFTrader @exit_liquidity1

Reported 2023-01-31 23:53:06

@FAANews should investigate how @CopaAirlines treats its customers with medical issues. Tried to change a flight due to a medical issue and was told “no” by multiple agents with no recourse other than to pay a $150 fee. I’m shocked and disappointed by how this company operates

NFTrader @exit_liquidity1

Reported 2023-01-31 23:27:59

@CopaAirlines I’ve never experienced worse customer service in my life. Talked to over 10 different agents in 5 days to try to get my flight date changed due to a medical issue and have heard every variation of “no” imaginable.

Bruna Costa @brupsicosta

Reported 2023-01-30 14:41:43

My family arrived 4h before the flight, and the first flight was with @CopaAirlines. They saw two names for the baby and other issues that didn't make sense. The p***port of baby was listed as a diplomat. I had to call @united because Copa couldn't fix it... #8

Bruna Costa @brupsicosta

Reported 2023-01-30 14:37:31

@CopaAirlines told me that they were seeing two names for the baby and that @united needed to fix it, since if wasn't the same name as the p***port they wouldn't be able to board the flight. I called united again... #5

Bruna Costa @brupsicosta

Reported 2023-01-30 14:36:35

The problem was that they could not issue another ticket and would add an internal comment to the other airlines to note the correct name. My family's first flight would be with @CopaAirlines, and I needed to ensure that would work. I called Copa... #4

Ze do Pipo @FabioBa58652600

Reported 2023-01-28 16:34:14

@CopaAirlines would be possible fiz the issue in the App to pay for extra services? Incredible…every time is the same problem in your App… https://t.co/vOUX8hCiNk

M. @marcoga7

Reported 2023-01-27 19:22:25

@TK_HelpDesk @TurkishAirlines I was told by @CopaAirlines that they could not issue a boarding ticket due to a mistake done by you on the system. I have been on the line for hours now. I need a solution

Enrique Perrella @Enrique77W

Reported 2023-01-25 10:41:13

@thedesignair @CopaAirlines @Chris_Manno @AV8R_Author I agree with the speed brakes possibly not being armed. Flaps and spoilers were also fully deployed. The approach was stable, and we were inches away from touching down.

Miguel A. Vecchionacce Núñez @mvecchi4

Reported 2023-01-24 18:25:30

@Enrique77W @CopaAirlines @to***enaero Had the same issue in @Avianca 's lounge at @BOG_ELDORADO seems like its a LATAM specialty? 😅

Enrique Perrella @Enrique77W

Reported 2023-01-24 17:34:19

Today, our @CopaAirlines flight into PTY performed a last-second go-around, inches away from touching down. The final approach seemed stable. The captain explained that he had a “secondary flight control malfunction.” @Chris_Manno @AV8R_Author — what was he referring to? https://t.co/2N7trfEvuI

Enrique Perrella @Enrique77W

Reported 2023-01-24 17:27:28

The new @CopaAirlines lounge at @to***enaero Terminal 2 is beautiful. Too bad the catering options are so awfully bland: tiny cold sandwiches, veggies/chips + dips, and cookies. That’s it. The lack of decent food options in PTY is a major problem on long layovers. #PaxEx https://t.co/XIUFucoevm

GetSomeMo @GetSomeMo1

Reported 2023-01-20 15:38:48

He finally got the @CopaAirlines group rep to transfer the line when she paused. Thank goodness he is very laid back. While we were on hold for the same manager again, I wrote down everything that had happened over the last 7 months with dates and numbers, and he took over.

GetSomeMo @GetSomeMo1

Reported 2023-01-20 14:46:06

Finally, she admitted they do have a @CopaAirlines group manager, but he only speaks Spanish. I told her that's not a problem because my husband does. She freaked out and threw me on hold without saying anything.

Paul Emerson @paulge470

Reported 2023-01-20 12:51:48

@MaricopaAir @maricopacounty @AZSciTechFest @Barrett_Jackson the beauty about truth is that it exists… like voters… illegal ballots by definition can’t have chain of custody… am I going to fast for you folks? Every voter gets 1 vote not 1,000.. there are people running away from this issue (Bill Gates) but they can’t hide.

Kelsey Coletta @kelsey_coletta

Reported 2023-01-19 14:28:32

Miss a flight, get rebooked (except you’re not, you’re lied to), miss flight, airline cancels *entire trip*, charges HUNDREDS of $$ to fix their mistake. Welcome to @CopaAirlines This is ok, @staralliance ??

The Nurse’s Husband @AngryBuddha2020

Reported 2023-01-18 08:00:37

Public service warning: It is not safe go to the area of David, Panamá. The airport security lies in wait for US citizens. You will be shaken down, molested, and har***ed. @CopaAirlines @thepanamac**** @DavidPanamera @VP @POTUS

Barrington Miller @BarringtonMill2

Reported 2023-01-17 13:37:30

It cost me $40 US to go by taxi from one terminal to another in Cancún Mexico. Copa airlines personnel caused me to missed my flight but afterwards I asked them for their supervisor and he check the computer and said that their was no problem with my ticket.

dv @_LatchKey_Kid_

Reported 2023-01-16 19:21:23

@CopaAirlines You do not offer screens or WiFi and the chargers to charge my phone are also broken

carlos gomes @crlsgms

Reported 2023-01-09 19:07:18

@CopaAirlines I bought two tickets but at Check-In the seats are far away from each other, there are no others to choose to get together even paying for it. How vou we fix this?

Enrique Perrella @Enrique77W

Reported 2023-01-09 19:03:26

@preppyguyLA @stylo4444 @CopaAirlines Right. Is JFK one of these premium markets you're talking about? They [almost] never get the 7M9, while MIA does once or twice a day. I'm just failing to understand the rationale behind sending those awful relics on long hops like IAD and even down to GIG, EZE, and MVD (7hrs!)

Anaid @AnaidUthMatar

Reported 2023-01-06 19:52:46

@CopaAirlines 4 checked in suitcases. 3 made it home. 2 of those broken and unusable. Already sent my claim online. Hoping for quick results 🤞🏽

Elise @SchijvenaarsE

Reported 2022-12-31 10:10:24

@CopaAirlines never experienced such a worse customer service. Our delayed baggage has been staying at Medellin Airport for 5 days (!!) now. We can see it because of the tracker we but in the bag. No one is calling us to give us back our baggage. When will this problem be solved?

Devin Nunes’ Gay Uncle 🇺🇦 🏳️‍🌈 🇺🇸 🌊☀️ @DevinsGayUncle

Reported 2022-12-31 08:16:19

@CopaAirlines please do some cabin maintenance on the aircraft being used for flight 236 ORD-PTY. Seat 1F has a broken tray table making the armrest really uncomfortable to use. Thanks so much. 😊 https://t.co/Rk99oDMgAE

ZaMi @zam_mitre

Reported 2022-12-30 17:07:51

@AviancaEscucha Neither @Avianca, nor @CopaAirlines helped to solve my problem, and they didn't care I lost 20K miles, it is beneficial for them. And there service is the worst. They don't listen to their customers and I just lost 20k on a round trip that was never used.

Liwen Yeow @Liwenyeow

Reported 2022-12-29 21:45:28

which was also the last flight of the day and causing her to overnight in Cancun. Calling CIBC Rewards Center, they immediately said it wasn't their problem and suggested we contact Copa Airlines to rebook the flight for the next day. When I called Copa,

Liwen Yeow @YeowLiwen

Reported 2022-12-29 19:55:43

which was also the last flight of the day and causing her to have to overnight in Cancun. Calling CIBC Rewards Center, they immediately said it wasn't their problem and suggested we contact Copa Airlines to rebook the flight for the next day.

Shakes @Shakes4life

Reported 2022-12-25 11:29:57

@CopaAirlines is this how you treat your customers on 🎅?

Anthony @MrCPS21

Reported 2022-12-25 04:55:04

Beg of Christmas was spent at the airport because @CopaAirlines couldn’t figure out a system issue. When we reminded supervisor Angie that we called ahead of time and were re***ured everything would be fine…. She said “they do that all the time. They put the problems on us.”

Anthony @MrCPS21

Reported 2022-12-25 01:34:48

Dear @CopaAirlines @lsdnyc We have been at JFK since 1130pm and have now missed our flight because the ticket agent could not process our reservation. We were ***ured by a customer agent on the phone that there would not be a problem. What is our recourse?

Stitch Fix @stitchfix

Reported 2022-12-22 15:25:56

@Vetofunky @CopaAirlines Lost luggage crisis 🤝 Stitch Fix jumping in to help. Shoot us a DM and let’s turn that stress into holiday style 🔥

Nicole Gonzalez @NicoleRenGon

Reported 2022-12-22 09:16:24

Do NOT Buy you flight tickets with https://t.co/GoFnxdDP9a they are scammers!!, They have NOT resolve a Problem with my tickets #scamming @AlaskaAir @AmericanAir @aegeanairlines @CopaAirlines @CaribeMexico @Delta @easyJet @CPTQROO @AHCancunPMeIM @BBC_Travel @ElViajero_Pais

Seemal Tariq @tariq_seemal

Reported 2022-12-19 13:25:16

@CopaAirlines @emirates Apologies 6th December not Jan. I travelled on 6th december and reached Kingston, Jamaica on 7th December.I collected my bags from Copa baggage terminal and discovered 6 bags were damaged beyond repair with bags completely torn, some of the bags ripped, tires broken or missing

Guendalina Mallard @Mall1Mallard

Reported 2022-12-16 16:29:50

@CopaAirlines @Gian_kee Hola, I have a problem to be solved which is different than what those agents on the phone are used to solving. Please, contact me privately, with phone numbers or emails that I can use to speak with someone highly competent.

William Andrew McKelligott @WMckelligott

Reported 2022-12-15 11:21:50

Funny how you pay for an upgrade with @CopaAirlines but still get charged for the second check-in bag. Obnoxious dream team at the COPA counter in @BOG_ELDORADO only adds insult to injury. Any grown-ups around to fix this?

parveen sheoran @parveensheoran

Reported 2022-12-13 00:46:47

@CopaAirlines Hi team, although pics of broken bag was taken under request ADSCL0300219. Still I am providing again here. Here you can see one leg was broken https://t.co/9mBQiDRDmp

Favvybby❤ @GodsfavourAkpa2

Reported 2022-12-12 10:41:03

Good evening I haven't heard from you Hope there is no problem I hope to get a reply soon. Best regards. @CopaAirlines @staralliance @PedroHeilbron @CopaAirlines @CopaAirlines @staralliance

Favvybby❤ @GodsfavourAkpa2

Reported 2022-12-11 15:18:34

Good evening I haven't heard from you Hope there is no problem I hope to get a reply soon. Best regards. @CopaAirlines @staralliance @PedroHeilbron @staralliance @CopaAirlines

parveen sheoran @parveensheoran

Reported 2022-12-11 06:40:25

@CopaAirlines I am very disappointed on my claim request for broken baggage claim number - ADSCL0300219 raised on 18th Nov 2022. There is no response and I don't find any way to get update on it. Can you update on this please.

Tom Hanks @tomshanks81

Reported 2022-12-09 00:37:07

copa airlines uruguay telefono Call the number +1-860-364-8556 to get in touch with the copa airlines uruguay telefono for customer support. You can describe the problems you're having in this issue. https://t.co/gFbla4ONiX

James Kei 姬俊 @JamesCKei

Reported 2022-12-08 15:48:04

After 33 months since my 2020 flight was cancelled due to covid-19, I have finally gotten my refund from Copa Airlines. With dozens of calls & 100s of emails, I guess I wore them down with my persistence, most people would have given up a long time ago. #staralliance #copaair

Mega Mane @bourbon_bruh

Reported 2022-12-05 21:01:59

@hopper, @CopaAirlines said you guys have to issue me refund. We started this on 7/27/22. Where is the money and what’s the deal? #HopperSucks

Cynthia Reneau M.Ed. @imaapplegeek

Reported 2022-11-27 09:37:38

Does anyone know how to contact @CopaAirlines besides their phone number? I have a problem with my flight & you call and wait on hold and it disconnects after waiting 20 minutes. I’m desperate!!! #copaairlines

Mo Barr @mobarr21

Reported 2022-11-27 05:04:17

@CopaAirlines @Oscar06658010 Seeing a lot of complaints being unanswered, so I guess mine will be ignored as well. I've emailed and called everyone for help. Last opportunity for Copa to fix my issue. I'm going to let the world know on all social media platforms.

M4S Rio @M4S_RJ

Reported 2022-11-25 16:24:23

hospitality! now @CopaAirlines why would someone go online call customer service to go to an office to resolve an issue if it not important or could be resolved. Why would your customer service give me details to an office that has been closed for 2 years(by procon standards here

M4S Rio @M4S_RJ

Reported 2022-11-25 15:59:53

@CopaAirlines This is só you know how incompetent your staff in Brasil( Rio) to be exact is! called customer care yesterday to resolve a ticket payment issue which had to be presencial! was give 2 options city office, Rio central or Galeão airport or not sure if he was joking

Lloyd @lloydthelostboy

Reported 2022-11-23 08:39:14

@CopaAirlines Your app shows gate 216 and other 200 gates as Terminal 1 at PTY. Almost made me miss my flight last time. Please fix it. https://t.co/HG6nWvlDdQ

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