Is Copa Airlines down right now?
(latest update July 28, 2021)
Compañía Panameña de Aviación, S.A., is the flag carrier of Panama. It is headquartered in Panama City, Panama, with its main hub at Tocumen International Airport. Copa is a subsidiary of Copa Holdings, S.A. as well as a member of Star Alliance. Is it up or down? Is it down for me? Check the status or Report your issues below!
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JT Jennings @tavieir
Reported 2021-07-24 11:21:04
@CopaAirlines I have a huge issue with your company. I bought two tickets for my mom and aunt to fly from São Paulo to Mexico and it was canceled by you and now I can’t solve my problem and your agents can’t help me. It was my credit card and I sent my identification to prove tha
FaresFlow @flow_fares
Reported 2021-07-22 02:15:19
Copa has a highly supportive team of customer service experts who try to resolve every issue of its customers instantly. The airline also helps the p***engers to make their Copa Airlines Booking in a h***le-free way. https://t.co/mWqfRDlEPW https://t.co/fU0YwZ65Rn
MVForster @MVForster
Reported 2021-07-13 12:40:18
@CopaAirlines My suitcase arrived completely broken. The phone numbers on your website are outdated. When you finally find one that works, you're told to email as they can't do anything over the phone. Been emailing for 3 weeks and no one replies. How can I talk to someone?
Michael Steve @hadid1978
Reported 2021-07-10 10:16:01
@CopaAirlines I was scammed by this airline, I complained online and one of the customer care agent sent me an email saying we will sort this issue out but they never solved my complain and did not answer me back.
Kristen Dunleavy @KristenWritesIt
Reported 2021-07-09 20:59:01
@CopaAirlines I’ve been trying to reach Copa for more than a year re: a refund of $2K+. It appears the phone lines are down and no one will update me via email. Does anyone work here that can help? I’m running out of options.
🇳🇬jamilla.jahmeelah.jamilah.🇳🇬 @lovechonkyfire
Reported 2021-07-09 18:13:02
@GloriaMalone @CopaAirlines @PedroHeilbron @JFKairport I suggest you fix this situation immediately. I cannot believe your staff treated this PAYING CUSTOMER this way.
Ebony Bailey @ebonymarieb
Reported 2021-07-09 12:43:11
@CopaAirlines it's been days and you still have not given a proper response to Gloria. Fix this immediately
Nydiasimone 🇵🇦 @nydiasimone
Reported 2021-07-09 12:41:35
@CopaAirlines pls fix this. We are watching. Full refund ahora!
Kyle Hernandez @aquiestoykyleH
Reported 2021-07-09 03:16:29
@CopaAirlines you better fix this or no one is going to want to fly you all anymore https://t.co/Y2DI7bSVlg
Jessica Jade @jessicajade_co
Reported 2021-07-08 22:27:59
@CopaAirlines WE DEMAND A FULL REFUND FOR @GloriaMalone! AHORA! RAPIDÍTO! Sin falla! And you better believe we won’t forget to continue har***ing you for as long as it takes! Pushing it to the weekend to avoid correcting your staffs #RACIST treatment of Gloria will not work!
0 t4l do N4n0 @O7ald0n4n0
Reported 2021-07-07 23:12:33
Guess what? @CopaAirlines is absolutely silent regarding this issue.
Aviation Network @AviationNetwor1
Reported 2021-07-07 00:05:55
https://t.co/9M406bMjVT ✈ New Air Crash Investigation ✈ Mayday 04 - Sideswiped (Copa Airlines Flight 201) ���� ✈ https://t.co/6axLZ74YBa https://t.co/BmEgJPFCJ7
Aviation Network @AviationNetwor1
Reported 2021-07-06 23:18:47
https://t.co/9M406bMjVT ✈ New Air Crash Investigation ✈ | via @AviationNetwor1 | https://t.co/W4VUsHScEi Copa Airlines Flight 201 disappears from radar over one of the remotest jungles on Earth 🇵🇦🇨🇴 | https://t.co/A7bJ1Brt2B 🇬🇧
Rahul Madaan @skeptey
Reported 2021-07-05 13:12:36
@CopaAirlines Thanks for reverting @CopaAirlines . Really appreciate it.
Is it possible to make an exception for us? @KLM has agreed that they have no problem accepting the pet at PTY airport. Would really mean great deal for us because its my parents traveling, who are emotionally attached !!
Rahul Madaan @skeptey
Reported 2021-07-03 23:28:31
@CopaAirlines We are facing a big problem because of one of your policies. We have a flight from SJO to AMS booked with @KLM in October, but since KLM is not flying directly, we have to go to Panama with Copa and then to AMS with KLM. We are carrying our little dog with us
Jessica Bruni @happybunny28198
Reported 2021-07-01 17:10:23
@CopaAirlines #worstcustomerservice in alliance with @united Yet waiting for a solution. Calling #copaairlines callcenter is the worst they don’t answer,put you on hold and then close the call. #united answer but no solution from either of them
0 t4l do N4n0 @O7ald0n4n0
Reported 2021-07-01 14:36:56
@CopaAirlines hi there. I’m flying from Mexico to Brazil on Saturday. I just got my PCR test result and my last name is misspelled. Would there be a problem so I can board?
The test was done yesterday in Miami.
Georgia Warner @GiaWarnerMiller
Reported 2021-06-27 14:43:55
Can anyone @CopaAirlines help us? We have been trying for days to work out a reservation issue and the woman on the phone now is too confused to help.
David Bond🐸 @DavidBond77
Reported 2021-06-24 21:36:04
@CopaAirlines is selling flights and denying people the option to refund a flight if they're unable to travel due to a medical issue.
@priceline complicit in their fraud, hires a fake travel insurance company @Allianz***istUS to upsell customers fake travel insurance.
blair @secretsocialyte
Reported 2021-06-23 14:01:21
i need Copa airlines to have another sale. so i can fly in to Panama and cop some White Henny for the low. plus i came across a cute property in Panama city. I wouldn’t mind a short weekend jaunt down to central american
:/ @slowtaxi
Reported 2021-06-22 13:08:25
if copa airlines doesnt run me my fkn money in the next 2 weeks its gunna be an issue
katy @subarashiiyume
Reported 2021-06-21 19:22:54
@CopaAirlines is your booking system down? I keep getting errors for ALL flights
Jessica Bruni @happybunny28198
Reported 2021-06-21 15:41:21
@CopaAirlines @united worst customer service. No reply. No solution
Mark Ingram @markingram
Reported 2021-06-16 07:06:00
@CopaAirlines Hard to convey how f**king annoying it is being on hold with non-stop repetitive messages (except for one second of music every few minutes) and lame excuses for not hiring more agents. Your online chat service is not working and my issue can't be addressed online.
Renata Ward @Re_Ganem
Reported 2021-06-15 15:21:49
I was attempting to travel to Brazil to say "good-bye" to my brother who was critically ill. However, thanks to #cheapoair and #copaairlines, I never made it. He p***ed away before they had resolved my ticket issue. And now I will never see him again.
Marie @Marie13450530
Reported 2021-06-10 21:28:11
@CopaAirlines Im not seeing any flights on your website.. is the site down?
SunflowerRebel🌻𓃰. @sunflower_rebel
Reported 2021-06-09 22:06:04
Won’t lie.. the customer service at Copa Airlines is good.. all if them nuh solve me issue, them still good. Which is surprising Inna this werl ya.
Trotman's Travels! 🔥 @TrotmansTravels
Reported 2021-06-09 09:11:22
I've flown @CopaAirlines from Colombia and @evaairwaysjapan to Japan, both of which include unlimited booze to all seating levels. Not ONE drunk p***enger. So the issue isn't first cl*** or coach p***engers, it's our CULTURE in general embarr***ing us
https://t.co/b3qbtOnB6f
Jen Hemphill @jenhemphilll
Reported 2021-06-08 11:08:27
Trying to get an issue resolved w/ @CopaAirlines. Automated response says response in 15 days. 15+ days p***ed, crickets. 🦗
Got on the phone (again- don't get me started on this experience) they said email was the only way. I did and you can guess the supposed response time?🤦🏻♀️
Michał Giza @gizamichal
Reported 2021-06-06 01:04:09
6 June 1992, @CopaAirlines @BoeingAirplanes 737 crashed in mid-flight without sending a mayday. All those on board died. A long and painstaking investigation revealed the surprising cause of this crash
#aviation #aircraft #avgeek #investiagtion #OnThisDay https://t.co/3BbCyqg0RR
Jen Droesch @jadat222
Reported 2021-06-04 14:33:09
@CopaAirlines @Jiswhatimcalled Hi I added first and middle names to match my USA p***port and it looks like it put them together without a space. Is this a problem?
YaYa @iday1705
Reported 2021-06-03 21:18:52
@CopaAirlines #DevuelvanBoletoCuba Return to all the Cubans citizens that payed their tickets and they were take down from the flight.
Steeven Andrade @steevenandrade
Reported 2021-06-01 15:33:37
@camilavallad @CopaAirlines @CopaAirlines Are you guys taking any action to address this issue?
Nick Avagliano @NICKavagliano
Reported 2021-05-30 06:12:14
Just bought new tickets with @AviancaNAM after being #discriminated by @CopaAirlines and denied the right to fly with our emotional support animal. #Avianca inspected our identification and our ESA, and they had no problem letting us fly this morning. #neverflycopa
Maddy Roze @maddy_roze
Reported 2021-05-27 20:31:16
@CopaAirlines I am now down over $1,000 and was not provided with the service I paid for nor was I given a refund. You claim there’s nothing you can do. I’m going to report you to the @BBBKY @BBBTriCounties & sue you for literally stealing my money
Gustavo Barrero @gbarrero
Reported 2021-05-21 04:25:47
@iflymia Good day. Is it true that the system is down throughout the airport? That they inform us in @CopaAirlines 334
Marcos paulo @Marc3108Paulo
Reported 2021-05-17 22:09:10
@staralliance @CopaAirlines Hey @staralliance i did that. As well by phone, instagram and in person at Gru airport and no one could give answers or support. Not even when is about a emergency health issue in a pandemic time.
DARSELL @IAmDarsell
Reported 2021-05-14 11:11:20
Hey @CopaAirlines - I emailed you 2 weeks ago and nobody has gotten back to me. I need my issue resolved today.
bernardlavelle @bernardlavelle
Reported 2021-05-12 13:08:16
In Europe we've focused on the challenges of different rules across borders preventing air travel from restarting. Listening to Dennis Cary, SVP at Copa Airlines on CAPALive has the same issue within the America's region -we are all facing the same challenges @CAPA_Aviation
sollyallen @sollyallen1
Reported 2021-05-10 08:34:31
How To Book A Copa Airlines Flight?
They can dial Nãºmero de telã©fono de Copa Airlines and contact the aircraft agent and affirm the reservations and plan out an issue-free excursion.
Click here to know more- https://t.co/14TTS8RSkA
Panchi @off2ibiza
Reported 2021-05-07 23:54:39
@CopaAirlines I understand with COVID there are procedures but your staff #dullesairpot is the most unprofessional staff! Starting with the man checking the covid test results. Talking down to me as if my ticket was free, mind you I purchased “first cl***” ticket.
Isaiah Orlen @ISOglobal
Reported 2021-05-05 20:20:51
@CopaAirlines terrible #CustomerService experience was up sold a first cl*** seat when there was coach left only to pay full fare and have a broken armrest. Gate agent said they’d make a report and never did and now customer service won’t help with refund due to no report #smh
Abraham Mercado @ajmercado07
Reported 2021-05-05 12:47:13
@CopaAirlines please clarify - your rules are forcing a traveler to risk his integrity finding a COVID-19 test in Colombia when @desaludpr regulations do not require a test to enter Puerto Rico. Please address this issue promptly. @prsecsalud @RepJenniffer @USEmb***yBogota
Daniela Tauil @DanielaTauil
Reported 2021-04-27 14:16:23
@aitormrosell @eDreams I have the same problem! The airline @CopaAirlines told me that You have the Money of a refund that I never agree on!
cherene cowanbritton @chereniepoo
Reported 2021-04-23 13:29:57
@CopaAirlines And how long will that take this issue has been pending since last year.
Mike SP @Slaytino69
Reported 2021-04-21 21:38:28
@CopaAirlines You stopped@flying from Boston without telling p***engers as they booked their tickets. NOW you will not issue refunds and forcing them to fly other airlines to connect with you in other cities. @M***AGO how is this legal?!!
Carissa Credo @CarissaCredo
Reported 2021-04-20 12:26:55
@CopaAirlines I guess you guys can’t even contact your own refunds dept. to solve my issue. Give me back my money ASAP.
Copa Airline, contact me @TRBradley11
Reported 2021-04-19 09:11:06
@CopaAirlines If you ever have a problem with #badcustomerservice. Don't expect Copa to of any help. Complaint ID#: 901927-Business Name: Copa Airlines BBB has made several attempts to contact the business regarding the above referenced complaint.
The Kings Room @TylerKhalil
Reported 2021-04-15 22:10:40
@CopaAirlines is the best international airline company so far🙌🏾. Not only did they fix my ticket Bc my original flight got cancelled they even paid for an extra free day at my hotel I’m staying at in Columbia & upgraded me 😩
Copa Airline owes me credit! @TRBradley11
Reported 2021-04-15 18:16:25
I opened a case on March 7. Have not had one response! Answer case 2111280 @CopaAirlines
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