Reported 2022-05-25 21:39:50
Another close to another day without internet access #outage #peterboroughcanada #Cogeco @cogeco STILL doesn't have an ETA?! #offlineptbo
Reported 2022-05-25 18:13:35
@cogecohelps I'm in Peterborough city, and we have issue in our wifi since Saturday.
KXW Wrestling Central @CentralKxw
Reported 2022-05-25 14:41:58
The KXW Cogeco Champion @SnyperJosh lays down a challenge for Christian Payne
Reported 2022-05-25 13:31:52
@orr51 Hey there. I do see a small outage in Sarnia, and we should have things resolved as quickly as possible.
Elvis Pinzon' @musetki
Reported 2022-05-25 12:55:17
@BigImpactHumans @CoreDogecoin I have a problem with cogecoin core, (I haven't created the wallet yet)Everything was going fine loading the blocks, when I got this warning with the announcement: fatal error, see debug.log. I have almost no knowledge of how to solve it.
Thank you for your attention.
Reported 2022-05-25 12:00:32
@tux330 Understood. We are seeing an issue with the website reporting resolved when not. We are working on this.
Brandon Roberts @tux330
Reported 2022-05-25 11:51:02
@cogecohelps hey it says my issue was resolved at 6:15AM but my internet still isn’t on I have tried resetting my router
Reported 2022-05-25 11:30:42
@Dreamborn3 Hi there. Yes there is an outage in the area currently and working towards resolution as soon as possible.
Reported 2022-05-25 11:26:38
@weiwaynezhang Hey there. I can see there is an outage in Oakville currently and we are working on restoring as quickly as possible.
Reported 2022-05-25 11:25:02
@MadPerfect Hey there. We are aware of this issue and are working to fix this.
Jessica Lynn @PolkaDotPixxie
Reported 2022-05-25 10:45:02
@cogeco is there an outage in St.Catharine’s, on cushman rd? We’ve been down at my work since around 9am.
Reported 2022-05-25 10:37:14
@MatSchrock Hey there. I am showing a small outage in the Oakville area around Rebecca. Our technicians are working to restore as quickly as possible.
Reported 2022-05-25 10:35:34
@perfectmess2 Hey there. We have p***ed the information along about the website, and hope to have the issue fixed as soon as possible.
The End -30- @perfectmess2
Reported 2022-05-25 10:32:34
@cogecohelps @MaryBrighton People have been reporting that there is a problem with the website for at least a day. That’s probably, in part, why you’re getting so many confused calls and messages.
Accurate info goes a long way.
𝒥ℯ𝓇ℯ𝓂𝓎 𝒮𝒽ℯ𝒻𝒻𝒾ℯ𝓁𝒹 @jeremys900
Reported 2022-05-25 09:43:58
@cogecohelps my area still says no outage like it did yesterday and I’ve reset my modem and still can’t get any internet
Reported 2022-05-25 09:12:58
@MaryBrighton Thanks, Mary. I will take that back to our team then, as I am not seeing any alerts indicating an issue with the website.
Reported 2022-05-25 09:12:55
Hi @cogecohelps @cogeco, according to your reported outages section of your website, it states “no outage detected” in your area. However the internet is still out!
Mary Brighton @MaryBrighton
Reported 2022-05-25 09:04:39
@cogecohelps Thanks Graham but I’m literally chatting with Cogeco right now and they are saying the website is not accurate or up to date. My postal code says no outages, Cogeco technician (yesterday and today) says there is still an outage,
linda rosborough @celadon2
Reported 2022-05-25 08:59:40
@cogecohelps @cogeco Is there any updated info on Peterborough service? Your website still says there is no outage at my address, but no amount of rebooting, unplugging/replugging will change the fact that there has been no service since Sat.
Reported 2022-05-25 08:50:17
@MaryBrighton Hi Mary, our outage page has the most updated information on outages. If you are still having issues, please drop me a DM with your complete account information including 4 digit pin and I can have a look over the services.
The End -30- @perfectmess2
Reported 2022-05-25 08:47:20
@cogecohelps @jush96 It says there is no outage at my address. Have rebooted, unplugged… still no service.
Reported 2022-05-25 08:42:58
@russreedyk Hi Russ. Our most up to date outage information can be found at https://t.co/MmtJqSFntx. Are you still having issues this morning?
Reported 2022-05-25 08:37:25
@Shez420 Hi Shez.
Our most up to date outage information can be found at https://t.co/MmtJqSFntx. If your area is not listed, try and reset the modem via https://t.co/Zizalpsll9.
Reported 2022-05-25 08:16:52
@14pwm Hi Paul. Many times when dealing with a hydro outage, we have to be given the all clear by hydro before we can go in and complete any of our work.
michael pequegnat @mike_pequegnat
Reported 2022-05-25 02:29:15
You know what I love when the @cogeco @cogecohelps says there no outages and yet I come home from work (had working internet before I left at 10pm) and now its down again. And no way on their site under outages to report it... please. I just want to relax after work.
Max. (#GoAvsGo) @HabsBluejaysMax
Reported 2022-05-24 21:54:35
thinking to switch for cogeco bell having some problem lately 😂😂😂
Reported 2022-05-24 21:02:08
@PunkJesster I appreciate the feedback Jess, we are always looking to make improvements. You should be able to chat with someone in tech support regarding any updates to your outage by following this link: https://t.co/g9B8ZJqbje #cogeco ^Anas
Reported 2022-05-24 20:56:06
@cogecohelps Why isn't there an outage reporting form on your site so that people may submit their tickets to be resolved?
Reported 2022-05-24 20:55:28
@cogecohelps I spoke with a technician. They said outage. Why does the site say no outage AND why does everyone else have their Cogeco service working but me? The entire area has their internet and hydro back.
Reported 2022-05-24 20:53:49
@PunkJesster Hi Jess. The Hydro outage is to our lines, you may have power to your house and still be part of the Cogeco outage. If a tech support agent has seen an outage in your area, then please know we are working on it. You can chat with them here: https://t.co/g9B8ZJqbje #cogeco ^Anas
Reported 2022-05-24 20:41:59
@cogeco I spoke with a technical support specialist. They told me I have an outage in my area with hydro. Everyone here is now back full power. Your maps claim there's no outage - yet I have no internet. What gives? https://t.co/pjuiDgx3Bx
Reported 2022-05-24 20:18:21
****o @cogecohelps @cogeco my wifi was down at 2pm today and still isn’t back up but the website says no outages in my area. I’m in north end Peterborough ON. What’s going on? I also tried re starting my router and nothing .
𝒥ℯ𝓇ℯ𝓂𝓎 𝒮𝒽ℯ𝒻𝒻𝒾ℯ𝓁𝒹 @jeremys900
Reported 2022-05-24 20:17:33
@cogecohelps website says I don’t have a outage on my street yet my internet isn’t working at all.
Reported 2022-05-24 18:19:00
@cogecohelps @laanceybaby The website is not accurate, it’s been saying for hours that there are no outages reported in my area but my connection is still down after getting power back Sunday.
Reported 2022-05-24 18:18:21
@cogecohelps @laanceybaby The website is not accurate, it’s been saying for hours that no outages reported but my connection is still down after getting power back Sunday.
Doc Holliday @Docholliday2283
Reported 2022-05-24 17:57:05
@cogeco Outage map is saying east city in Peterborough has no outage anymore. After multiple resets of my modem this is clearly not the case. Still no internet at this time even though it is reported as fixed.
Reported 2022-05-24 17:48:59
@laanceybaby Hi Siimone, you can get updates on the outage by entering your postal code here: https://t.co/ZvQm9cgPho
You can also DM me your account details if you have any more questions. #cogeco ^Anas
Graham Raby @graham_raby
Reported 2022-05-24 17:45:20
@cogecohelps Hey, just want to make sure you know we still have an outage on Sawmill Rd. in Peterborough! Website says no outages at our postal code.
Reported 2022-05-24 17:08:25
@NotEskomo Hi. You can confirm if your area is part of an outage by entering your postal code here: https://t.co/ZvQm9cgPho
If not, please DM me your account details. I will take a look. #cogeco ^Anas
Reported 2022-05-24 17:04:38
@cogecohelps hi I just checked my postal code K9j 3e4 and says no outage detected but still no internet plz help ?
Reported 2022-05-24 16:02:32
@fat****mayfield You can confirm if an outage is affecting your area by entering your postal code here: https://t.co/ZvQm9cgPho
If not, please reach out to tech support, or DM me your account details. #cogeco ^Anas
Reported 2022-05-24 15:59:18
@JoeyBalf Hi Joey, as you are aware there was a lot of damage caused by the storm & as such our techs have been working around the clock. I apologize that as areas come back online our website isn't correctly showing the areas still down. Thanks #Cogeco ^Amy
Brandon Roberts @tux330
Reported 2022-05-24 15:43:42
@cogecohelps I noticed your website has changed at first it said hydro related issue but now it doesn’t.
Joey Balf @JoeyBalf
Reported 2022-05-24 15:40:59
@cogecohelps eh Cogeco your broken map says service is restored and it's not. Since you've made it abundantly clear that this crap service is everyone's fault but yours, how about sending me one of those bot replies. I think they're great at keeping your customers happy
Joey Balf @JoeyBalf
Reported 2022-05-24 15:39:00
@cogecohelps eh Cogeco your broken map says service is restored and it's not. Since you've made it abundantly clear that this crap service is everyone's fault but yours, how about sending me one of those bot replies. I think they're great at keep your customers happy!
Reported 2022-05-24 15:26:46
@Kay33549518 @carol_nasvytis @cogeco Hi Kay, I'm sorry that your services are still down. Our technicians have been working around the clock to restore services as quickly as possible but as you're aware there was a lot of damage to our lines so it has taken time. We will get services back ASAP. Thanks #Cogeco ^Amy
Reported 2022-05-24 15:25:24
@cogecohelps I just want to know if hydro problem could be affecting Hamilton or not
Reported 2022-05-24 15:17:36
@cogecohelps Yes my services are down just tried resetting modem still nothing
Reported 2022-05-24 15:08:44
@fat****mayfield Hi there, I took a look for you and it's not showing anything currently. Are your services down? Can you please try to reset your modem? https://t.co/Zizalpsll9 Thanks #Cogeco ^Amy
Reported 2022-05-24 14:40:40
@tux330 Hi Brandon, there is nothing we are able to say officially or unofficially as the issue is outside of Cogeco's control and requires the hydro company to be able to restore the service. We will need to wait for them to be able to provide any further update. Thanks #Cogeco ^Cole