Cuong Ha @Pito1771
Reported 2021-01-28 10:01:52
@cogecohelps @finallyitsmark Is internet service down in the Burlington area?
Cuong Ha @Pito1771
Reported 2021-01-28 10:00:53
Cogeco internet is down; we are in Burlington, Ontario.
Reported 2021-01-28 09:24:44
@CroCubo Hi there. Our most up to date outage information can be found at https://t.co/MmtJqSFntx.
Andrew Streisfield @AndrewStreis
Reported 2021-01-28 09:13:25
@cogecohelps Fraudulent company. I closed my account for 300 owing 6 months ago now they come calling like i didnt spend 3 hours with their most senior resolutions officer shutting my account down.
Investigate @cogeco for fraud @OPPCommissioner
Reported 2021-01-28 09:02:49
@Flow5483 If this has been an ongoing issue and is only effecting WiFi, sounds like this is something Tech support should be taking a look at. Please reach out to them at https://t.co/g9B8ZJqbje or 1-855-542-2805.
Reported 2021-01-28 08:35:15
@Doucet3 Hi Cody. The most up to date outage information can be found at https://t.co/MmtJqSFntx. If you are still having issues please reach out to tech support at https://t.co/g9B8ZJqbje.
Reported 2021-01-28 08:26:40
@jswarley29 Hi Jay. I am sorry to hear that. That issue could be caused by a signal problem or something related to power. If its on a Power bar, try and take it off of it. If that still doesn't improve, then please reach out to tech support at 1-855-542-2805
Sony P @jakjakp71
Reported 2021-01-28 08:07:36
@cogecohelps internet is down. This could be why! https://t.co/9mwt5Y6o4S
🐝 beep @_beebeep
Reported 2021-01-28 02:03:04
@cogecohelps my internet has quit on me 3 times today alone, not to mention the extreme outages earlier this month. what am I paying for at this rate when I can't even get through a single movie without an outage?
Reported 2021-01-27 21:21:01
@cogecohelps Well please fix it because these past few days the wifi has been terrible,
Ted Howard @howyzz
Reported 2021-01-27 21:04:37
Cogeco outage in Peterborough?
Reported 2021-01-27 21:00:44
@Flow5483 Hi, Ali. Yes, we have an outage on a section of York Blvd, right now. We're on-site and working to restore asap. #Cogeco ^Steven
Cody Doucet @Doucet3
Reported 2021-01-27 20:42:12
@cogecohelps hi, there isn’t a reported outage in Welland is there?
Reported 2021-01-27 20:39:26
@MsTanyaa Hi. There's currently no outage alert posted North Bay. To troubleshoot, I'd recommend opening a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Reported 2021-01-27 20:37:44
@Micheal_Meechan Hi, Mike. Yes, we just resolved an outage in part of Niagara Falls. If your service is still down, try resetting your modem now. If still not working, please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Dave Riganelli @Daverig
Reported 2021-01-27 20:36:45
@ronmagnetron @cogeco @cogecohelps Tried chatting with a representative on the web site. Said there was a “noise” issue in the area but no ETA. Then tried to say the issue could be with my router.... cl***ic. But then the chat got cut off cuz the connection dropped...
Steel Town @steelttown
Reported 2021-01-27 20:28:24
@cogeco internet just shut down.. any outages? Status says good but its definitely out.. just curious if there's an outage https://t.co/fXq5khj4sm
Reported 2021-01-27 20:21:21
@cogecohelps do you guys have an outage in the Hamilton area?
Amanda Euphemia @AmandaEuphemia
Reported 2021-01-27 20:18:01
@cogeco get your **** together. If you're going to provide lower quality service I expect to pay lower prices. Ridiculous I'm paying $120 and goes down constantly. With so many competitors I'm surprised you're confident in your services running poorly.
Mike Meechan @Micheal_Meechan
Reported 2021-01-27 20:06:07
@aeris_mel @cogeco Outage in Niagara Falls, estimated resolution at 11:40pm.
Larry Giamou @4lcg2
Reported 2021-01-27 20:05:05
Anyone have issues where someone sends you an email and it doesn’t arrive, and the sender does not get a bounce back? Just lost in cyberspace?
I am told by Cogeco tech support that this is a known issue. This is not acceptable. Anyone else?
Reported 2021-01-27 19:42:09
@cogeco I'm in north bay Ontario
Reported 2021-01-27 19:41:06
#Cogeco my tv and internet have been down for an hour now....as for the internet it's been 4 times in the last 3 weeks....epico....5 times
Mike Meechan @Micheal_Meechan
Reported 2021-01-27 19:39:44
@cogecohelps outage in Niagara Falls?
Reported 2021-01-27 19:34:21
@cogecohelps Internet down in St Catharines Ontario a second day in a row now at the same time
Reported 2021-01-27 18:59:18
@planetARTPOP Hi. The only posted outage for Windsor right now is the building at 8545 Little River Rd. If you're at a different address, please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Reported 2021-01-27 18:27:37
@cogecohelps outage in Windsor!?
James Stewart @jstewiie
Reported 2021-01-27 17:42:40
@cogecohelps I love paying for internet that is unreliable. Internet has gone down 4 times in the last 2 days yet there's "no reported outages in my area" what a great service.
Reported 2021-01-27 17:28:36
@klschultz9 Hi, Kerri. Right now, the SMS outage texts are sent if the outage is within a single municipality. For example, the aforementioned outage today spanned Ridgeway, Fort Erie and Crystal Beach, not Ridgeway individually. We're working to update this asap. #Cogeco ^Steven
Reported 2021-01-27 16:35:40
@TaylorImeson Hi, Taylor. The outage in the Ridgeway/Fort Erie/Crystal Beach area has been resolved. If you service is still offline, please open a chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Reported 2021-01-27 15:43:10
@klschultz9 Hi Kerri, there is an issue reported and our team is aware of it and working on a resolution. Apologies for any inconvenience. Thank you #Cogeco ^Cole
Reported 2021-01-27 15:41:28
@SusanDJohnston1 Hi Susan there were issues reported in Oakville but not an outage. Please contact our tech team at 1-855-542-2805 so they can take a look and see what may be causing the issue. Thank you #Cogeco ^Cole
Reported 2021-01-27 15:34:29
@amberjustine1 Hi Amber there is a reported issue in Ridgeway and our teams are aware. A solution is being worked on. Thank you for your patience #Cogeco ^Cole
Taylor Ando (Imeson) @TaylorImeson
Reported 2021-01-27 15:22:05
@cogecohelps when will service be restored to the Niagara Region? Little hard to get work done everyday when you’re service is consistently down.
Reported 2021-01-27 15:15:29
@manthony4376 Hi Michael, we do work to update our customers with any major issues that have been experienced. If you are experiencing an issue please reach out to our tech team so it can be reported and escalated. Thank you #Cogeco ^Cole
Reported 2021-01-27 15:12:43
@610CKTB Said while @cogeco @cogeco went down again for an hour #reliability
Reported 2021-01-27 15:01:47
I just did a full reset of my Xbox if its still laggy @cogeco is going to actually have to fix my line. @TekSavvyBuzz but I have a full day of redownloading all my games. See ya soon.
Reported 2021-01-27 14:49:39
@AllIsStar721 Hi. The aforementioned outage has been resolved. If you're still experiencing no service, try a modem reset. If nothing, please open a live chat w/ Tech Support here: https://t.co/g9B8ZJqbje #Cogeco ^Steven
Reported 2021-01-27 14:46:51
@cogecohelps @AmandaLeduc @cogeco Is it still down in Hamilton and if so is there an ETA?
Reported 2021-01-27 14:45:51
@cogecohelps internet down in Ridgeway area? Any known outages?
Tim Keeley @teekay235
Reported 2021-01-27 14:44:25
@cogecohelps Are you sure Cole? Down again for the last 15 minutes. Off and on all day.
Mike Froom @mikefroom
Reported 2021-01-27 14:42:20
Ok @cogeco let’s figure it out. I deleted my tweet from last night since I mean I guess at 10pm an outage is excusable if maintenance is required. But at 2:40 on a Wednesday afternoon, this is infuriating. Fix the issues.
Reported 2021-01-27 14:18:36
@JstSpknMyMnd Hi, there is an area of St. Catharines that is impacted by an outage. Our teams are aware and are working on a resolution. Apologies for any inconvenience. #Cogeco ^Cole
Reported 2021-01-27 12:48:57
@cogecohelps Are you down in St Catharines???
Dustin Nussey @dnussey
Reported 2021-01-27 12:42:17
@cogeco outage in Windsor ? Do we know anything about this.
Reported 2021-01-27 12:30:22
@AmandaLeduc @cogeco Hi Amanda, there is an issue reported in part of Hamilton and our teams are working on it. Apologies for any inconvenience. #Cogeco ^Cole
Andrew Roddick @roddick_a
Reported 2021-01-27 11:37:51
@cogecohelps I received a text that you knew it was down and work was in progress. Pretty frustrating for us though, (both my students and my home schooling daughter) as this seems to be occurring quite frequently.
Andrew Roddick @roddick_a
Reported 2021-01-27 11:31:24
Talk on infrastructure in my archaeology of cities cl*** today disrupted by failed...infrastructure (internet outage AGAIN by @cogeco). On the other hand, Dr. Sarah Baires guest lecture (run through my cell data plan) on Cahokia was incredible. Buy her book.
Reported 2021-01-27 10:53:54
#CogecoOutage our internet is down around 10:20 am ,is there any outage ,we are close to 3rd line and Dundas
Reported 2021-01-27 09:39:24
@davechristie79 Hi Dave, there is a recently reported issue that is being investigated. We do not have any update available at this time however the teams are looking into it. Thank you #Cogeco ^Cole