Is Cogeco down right now?
(latest update January 30, 2023)
Cogeco is a Canadian telecommunications and media company that provides a range of telecommunication products and services including cable television, radio and television broadcasting, telephony, and Internet services. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Cogeco Problem Reports
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Kyle M @KyleTMori
Reported 2023-01-29 19:35:40
@cogecohelps living in lower Stoney Creek. Never had an issue with speed or connectivity. A few weeks ago Bell ran all new fiberoptic lines and since then cogeco has been SLOW. Could be just by chance but super frustrating either way
David Schultz @thedrschultz
Reported 2023-01-29 19:15:39
@cogecohelps EPICO Apple TV authorization is broken. https://t.co/vDSF4k4eC3
Cogeco @cogecohelps
Reported 2023-01-29 16:47:07
@hardeant Hi Anthony. Our most up to date outage information can always be found at https://t.co/MmtJqSFntx. As I am not seeing one for your area, please try and reboot the modem via https://t.co/Zizalpsll9.
Thank you.
#Cogeco ^Graham
Anthony Hardenne @hardeant
Reported 2023-01-29 16:38:35
@cogecohelps Internet service is down in Oakville, ON. L6K 3A2
Cogeco @cogecohelps
Reported 2023-01-29 16:24:12
@aussieleafsfan No problem.
#Cogeco ^Graham
Cogeco @cogecohelps
Reported 2023-01-29 15:53:12
@aussieleafsfan That does not appear to be one of our error messages. That could be an issue with the channel itself, but I am not currently showing an error in our alerts for it. Can you please contact Tech support via 1-855-542-2805 and they can investigate.
Thanks
#Cogeco ^Graham
Cogeco @cogecohelps
Reported 2023-01-29 15:37:18
@aussieleafsfan I am not showing any issue with the Rai channel. Please have your mother in law reach out to technical support so they can troubleshoot.
Thank you
#Cogeco ^Graham
Gagan Brar @g_brawr
Reported 2023-01-29 15:18:15
@cogecohelps Is something down? I'm getting no response from cable box. Even if I click Guide
Cogeco @cogecohelps
Reported 2023-01-29 13:30:10
@Dustonfoster Hey there. I am not seeing an outage listed for that area. Please drop me a DM with your full account number, name and 4 digit pin and I can have a look.
Thanks
#Cogeco ^Graham
Tweet @Dustonfoster
Reported 2023-01-29 13:21:35
No internet @cogeco - issue persists after a reboot. L3B 4W4
Ah @TheAkibaGuy
Reported 2023-01-29 11:20:58
@cogecohelps does cogeco allow the use of third party modems? What do I do if mine is broken?
Elle Jensen @Michels_elle
Reported 2023-01-28 09:28:35
@cogecohelps Hey Cogeco, how about adding Rev TV to your channel line up. The race fans in Canada are getting cheated. Not everyone is a movie buff. We are missing out on a ton of great racing that other areas in the GTA get. Please fix this ASAP. Thanks!
Mr135.eth @theNFTpimp
Reported 2023-01-28 07:31:06
@cogeco
is the “worst” internet provider, was force to switch to this company because of my location, 9/10 days it doesn’t work, do not recommend it to anyone. we have there highest performance internet speed pkg. we have to constantly call them to fix it. worst provider exp.
Below Average Mike @Micheal_Meechan
Reported 2023-01-27 21:28:33
@cogecohelps Get back to work.
Y’all need to fix your ****.
Cogeco @cogecohelps
Reported 2023-01-27 19:22:52
@kingsvilleguy Hi! I don't see any reported outages, but you can confirm by entering your postal code here: https://t.co/ZvQm9cgPho
If you are not part of an outage but still have no service, please DM me your account details. I will investigate. #Cogeco ^Anas
Cogeco @cogecohelps
Reported 2023-01-26 17:34:47
@shawn11627 @cogeco Good to hear that the issue is fixed. Would you mind DM your account details so I can take a look at what happened here? Thanks #Cogeco ^Andrew
GDS MPT @shawn11627
Reported 2023-01-26 17:27:37
@cogecohelps @cogeco My mother spoke with 3 reps and none of them were able to fix the issue and claimed there was no issue. I called in and I ensured it was fixed. Finally, a rep that knew how to do their job. Issue now resolved.
Michael Marchand @Mikemmarchand
Reported 2023-01-26 14:37:41
@cogecohelps since my phone ,internet and TV are all cogeco, does your customer service think its a game when I call and they reset the modem ending the conversation WITHOUT fixing the issue. worst customer service ever!
Tracey J @TraceyL_J
Reported 2023-01-26 10:57:16
@cogecohelps internet, phone and cable is down in Stoney Creek. Nothing reported on outage site
Chris @MightyFurtado
Reported 2023-01-25 18:27:28
@cogecohelps having issue with my upstream, any chance i can have someone look into it?
Cogeco @cogecohelps
Reported 2023-01-25 17:13:54
@SLAP_Train Hi, there! I don't see any reports of outages for that area currently. If your postal code is not listed as an affected outage area, at https://t.co/MmtJqSFntx, please DM with your account info. Thanks! #Cogeco ^Sandra
Judy Glen 🌊🌊🌊🌊 @gertrude1306
Reported 2023-01-25 13:49:24
@cogecohelps Is the internet down in the Aldershot part of Burlington, Ontario?
Peirsen Verleyen @VerleyenPeirsen
Reported 2023-01-24 18:03:58
@cogecohelps any update on the
Waterdown internet outage?
Cogeco @cogecohelps
Reported 2023-01-24 14:40:46
@comedyfilmguy Hi there, we do have a Hydro outage reported still in Waterdown with a lot of areas still out impacting our service. Please DM us and we can take a look to confirm if this is what is impacting you. Thanks #Cogeco ^Cole
comedyfilmguy @comedyfilmguy
Reported 2023-01-24 14:37:22
@cogecohelps Any reports of outages in Waterdown? We had a brief power outage about 20 minutes ago, but no internet since power was restored.
Vuzby @vuzby
Reported 2023-01-23 10:28:04
haven't been able to stream at all this past month... already had 2 tec's come in, now waiting on the 2nd maintenance guy to fix the same issue i was told got fixed. @cogeco
hopefully streams resume soon! https://t.co/wtvLPcmXp6
Carlito @ils1970
Reported 2023-01-22 22:10:43
@cogeco down in Fergus
Cogeco @cogecohelps
Reported 2023-01-22 09:54:05
@PatrickWMcGuire Hi Patrick,
I am sorry to hear your internet service is down. I would be more than happy to check for you, but I would need your account information or you can check here - https://t.co/MmtJqSFntx
#Cogeco ^Dahlia
Scott Miller 🇨🇦 @Prophet12_ca
Reported 2023-01-22 09:50:18
@cogecohelps According to the lik you sent, there are no outages, but I m still down. Please contact me in private.
Scott Miller 🇨🇦 @Prophet12_ca
Reported 2023-01-22 09:43:00
@cogeco internet still down. When will it be back up again?
Cogeco @cogecohelps
Reported 2023-01-22 09:42:24
@Prophet12_ca **** Scott,
I am sorry to hear that your internet service went down. I would be happy to check if there's an issue in your area, but I would need your account information in a private chat to do so. Alternatively, you can check here - https://t.co/MmtJqSFntx
#Cogeco ^Dahlia
Patrick McGuire @PatrickWMcGuire
Reported 2023-01-22 09:20:57
@cogecohelps what’s going on with your internet service? Down again in Burlington. Before you ask I paid in full 01/03/2023
Scott Miller 🇨🇦 @Prophet12_ca
Reported 2023-01-22 08:51:29
@cogecohelps my internet just went down in Trenton, Ontario. Is there an issue? When will it be back up again?
Edward @edznancy25
Reported 2023-01-22 06:23:03
@cogecohelps internet down since 12 am in Hannon. Any response or what
Vickie Clancy (Red) @vic_canuck
Reported 2023-01-20 22:36:34
@cogecohelps I appreciate your prompt response. I have rebooted my tivo box and it has not solved the issue. The audio is still out of sync. And the issue only effects CBC channels.
Taira @tairak
Reported 2023-01-20 20:02:28
@cogecohelps Hey Graham. Last couple mights my modem shuts down and I lose internet for a while. It’s not a standard modem reset. Doesn’t come back up quick enough. Unplugging it and plugging it back in also does not make it come back up. Is this something you can look into?
Cogeco @cogecohelps
Reported 2023-01-20 15:49:34
@vic_canuck Hi, Vicky! I don't see that we've received other reports of this issue, so if power cycling the cable box does not resolve the problem, please send us a DM with your account info so we can ***ist you further. Thanks! #Cogeco ^Sandra
Vickie Clancy (Red) @vic_canuck
Reported 2023-01-20 15:31:49
@CBC Don't know if this is limited to @cogeco but I'm tired of the delayed audio when watching both CBC channels (reg and hd). Its like watched dubbed Japanese and has been like this for weeks. Fix it!! #nuisance
Cogeco @cogecohelps
Reported 2023-01-20 14:25:29
@Doucet3 Hi, Cody! I'm sorry to hear that you're experiencing an issue when calling in today. Chat support is available to you, at https://t.co/g9B8ZJqbje, or you may DM us here. Thank you. #Cogeco ^Sandra
Cody Doucet @Doucet3
Reported 2023-01-20 14:22:09
@cogecohelps Are your phone lines down? I’m trying to call in about my account?
Cody Doucet @Doucet3
Reported 2023-01-20 14:21:51
@cogeco Are your phone lines down? I’m trying to call in about my account?
kevin kelner @KevinKelner
Reported 2023-01-19 21:30:39
Am I wrong, or does @cogeco @cogecohelps have THE ****tiest compression for HD on TSN? This geceluld look better on a CRT at 480. I'm sad. @Bell @cityburlington come fix this!
Cogeco @cogecohelps
Reported 2023-01-19 15:38:30
@eatprayryan Hi, Ryan. There's currently one neighbourhood in Oakville experiencing an outage. Check here to see your postal code is within the affected area: https://t.co/GxFFzJeWGz If not, click 'Chat' to open a live-chat w/ Support: https://t.co/QJMcViuSfz #Cogeco ^Steven
Cogeco @cogecohelps
Reported 2023-01-19 08:11:42
@Phill_Beavers Hi there, I'm sorry to hear your service went down. Are you still having connectivity issues this morning? Thanks #Cogeco ^Peter
Dcain @Dcain91201
Reported 2023-01-18 20:51:40
@mbaratcogecoca1 @ProgressiveTex And the straight up problem is this country really has a mental health crisis and there's not enough beds for the people that really need help
KevinK @kkuruvilla
Reported 2023-01-18 20:14:42
@cogecohelps is there an issue with the internet in Oakville , speed is extremely slow
RockinRonnie @RockenRockin
Reported 2023-01-18 15:01:03
@mbaratcogecoca1 @Spacegr***66 @StuCowan1 @ambrose_13 @NHLFlyers This video was from 4 yrs ago so much of what he is saying is happening now, regardless of where you stand I’m not sure anyone of us want to travel down that rd . Just replace pronouns with jersey .
https://t.co/zb286UPiRL
jjrh @jjrh7
Reported 2023-01-18 14:46:23
@cogecohelps @cogeco Is there a IPv6 outage right now?
RockinRonnie @RockenRockin
Reported 2023-01-18 14:09:24
@mbaratcogecoca1 @Spacegr***66 @StuCowan1 @ambrose_13 @NHLFlyers First off you original tweet was very ***ue that’s why I said right to refuse. He also has protection due to his religious beliefs. Why do you have a problem with that, why must everyone bow down to your beliefs not everyone shares the same views
RANDY ROWETT @rowett_randy
Reported 2023-01-18 14:01:28
@cogecohelps Despite my initial month long frustration and messages. I thank Karen at Cogeco for working on my situation. I believe she understands the problem, and is working toward the resolution. Thank you, Karen, of sales.
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