Is British Gas down right now?
(latest update February 08, 2023)
British Gas is an energy and home services provider in the United Kingdom. Is it up or down? Is it down for me? Check the status or Report your issues below!
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nm. @NM_UTFR
Reported 2023-02-07 21:31:29
@GeorgeMallory19 @LJGLA_ British Gas subcontractors illegally break into the homes of vulnerable people and force them onto prepayment meters, knowing they can’t afford it, but this guy doesn’t see that as a major human rights issue b/c Qatar. Lmao. Typical Brit. Absolutely shameful. Disgusting.
cobra @charmer9992
Reported 2023-02-07 17:49:22
@PeteNugent @GOVUK Once you fall behind they put your rate to £1.60 a kwh. #britishgas then threaten to install a card pay and go type meter . Imagine that in a cafe, it's now closed down and will eventually dissolve owing almost a £5000 electric bill :(.
Helen Ellis @HelenEl40393849
Reported 2023-02-07 16:03:01
@BritishGas Is there a problem with your app and website at the moment? I need to top up my prepayment meter but neither way is working or loading up.
Janet Fairhall @Janetfairhall2
Reported 2023-02-07 14:24:47
@giloi @BritishGas I’ve had an issue with them since last Oct and it’s still not resolved!
Just Antony 💙 @nuttynatfan
Reported 2023-02-07 14:05:12
@MonkeyXThree @Exploding_Heads That’s **** all my wife left me for my best mate. Got broken into by British Gas then a Fox got in via the door they broke down snd crapped on my pillow. The world hates me. Closed my account down and started another one and now have 0 followers. 😠
Steve Barrett @stevebarrett215
Reported 2023-02-07 13:48:13
@giloi @BritishGas You'll get a text soon, or in my case 3 in an hour, from @BritishGasHelp asking if they can now close down your complaint even though they have done f all to resolve it.
Anghel CS @Anghelcs
Reported 2023-02-07 13:00:31
@BritishGasHelp @BritishGas is stealing money from hard working, bills paying people via bogus overly inflated estimated readings. And when trying to speak to someone to fix it, they hang up. #nonexistentcustomerservice #britishgasthieves
SkyRiderAzureZ @rider_azure
Reported 2023-02-07 12:51:48
I've added @BritishGas & your thugs @arvato to my Lawyers long list of abusers for threatening me with a forced unlawful appliance & breaching my #Article 8 PRIVACY of Home*Correspondence under HRA 1998 &....
Your Lawyers will💞this: Sit down...
AndyTinker-Switzer @AndySwitzer
Reported 2023-02-07 12:21:14
@BritishGas not impressed that an engineer came to fix my boiler today, replaced parts but left me without hot water. Earliest you can come and remedy your error is Thursday? Bit of a joke that. Won’t be using your home care service in the future!
Lambchop morgan @MorganLambchop
Reported 2023-02-07 12:11:52
@BritishGas @BritishGasHelp Have a little problem of you taking my top up gas money twice and promising to ring back and don’t after waiting in the call for 40 mins, corrupt like the rest of them.
Paul Grimes @PaulGrimes1992
Reported 2023-02-07 12:04:03
@BritishGasHelp Tyanks as I am convinced there is an issue with mine. I can not se daily usage since 11the December and during this period we was away and the gas was isolated from the 9th to 16th https://t.co/nQfvJzmUZN
.. PeeJay .. @peejay2k
Reported 2023-02-07 11:32:13
So Day 4, no heating/hot water & dripping water from ceiling. supposed to get call to "arrange" date to fix, didn't happen. Some top quality Emergency Cover here from @BritishGasHelp, just what is an emergency I wonder? I'll get a local plumber to do the job you've been paid for.
British Gas Watch @BritishGasWatch
Reported 2023-02-07 11:04:16
More #BritishGasFail...
Bernie Frobisher @BernieFrobisher
Reported 2023-02-07 10:43:26
@BritishGasHelp No need. We've got one of your crappy IHD attached to our crappy Pre-payment smart meters, which tells me how much of our dosh you're leaching off of us.
our consumption is not the issue, it's your prices. I could buy Unicorn Turd for less than a unit of gas!
Mister E @publicemeryNo1
Reported 2023-02-07 09:49:57
S****- £32bn profit
BP - £32bn profit
Nurses- using foodbanks
Most vulnerable - having British Gas kick their door down to fit prepayment meters
Is it really that hard to see what is going wrong?
Elliot Wagland @elliotwagland
Reported 2023-02-07 09:27:18
Hi @BritishGas @BritishGasHelp - is it correct (as I have been informed by your call centre) that your smart meter software is down for most of the UK and has been for the last six weeks meaning you’re unable to gather accurate readings?
Steven Wale @swale500
Reported 2023-02-07 09:23:47
@EvaChic4Eva @BritishGasHelp When they fit it and it doesn't work, THATS when they'll say it's not a legal requirement and they don't have to fix it until 2025.
Tina @tina_rgb
Reported 2023-02-07 09:23:26
@BritishGasHelp My most recent bill used an estimate for my electricity usage despite having a smart meter also despite setting the Smart Meter to take readings every 30 minutes, Week/Month/Year shows data but Day shows "Sorry, data is not available for this period." any fix?
Alison @granite1903
Reported 2023-02-07 09:03:06
@parsonious82 @BritishGas @BritishGasHelp That looks like mine! Issue will be fixed in 14 days, end of June or end of March, depending on who I’ve spoken to!
Techno Brain Limited @TechnoBrain2
Reported 2023-02-07 08:29:04
@MJ39Tedster @BritishGas I have the same problem. British Gas won't switch me from pre-paid to credit. Direct Debit is in place. Account must be demerged. @BritishGas @BritishGasHelp
ann omara @Annmarieomara
Reported 2023-02-07 08:10:15
@silv24 @HSBC_UK I had the same experience with British gas moved after 45 years with them. Aggressive and unwilling to help with a problem of their own making
Andy Parsons @mrandyp123
Reported 2023-02-07 07:50:12
@BritishGas You suck! Your website says we will be charged one amount for our bill, your smart meter in house display says another amount and then when you actually issue us with a bill its completely different! The actual bill is best part of £ 90.00 dearer than your website!
Antony Valentino @avalentino04
Reported 2023-02-07 07:29:52
@BritishGasHelp I have an issue that you are aware of but no one can tell me when it will be fixed. How much longer am I going to see this error message when trying to view my live energy usage on your app or website! https://t.co/8jFpPA4K3E
Sam Rees @SamReesCS
Reported 2023-02-07 07:15:26
@Abcmsaj …but then everyone is scared about building up so much debt or being broken into by British Gas to fit a prepayment meter!
Mark Bowers @Eviltwin78
Reported 2023-02-07 06:33:10
@BritishGasHelp Have sent the details via DM however we are recieving bills but don't actually have an account with you this has been going on for months and we are struggling to get the problem rectified
Not so Proudbrit 🇬🇧🇪🇺🇺🇦 @jv_uk2011
Reported 2023-02-07 06:22:46
Exactly! And I would put money on the man working for British Gas who was heard so loudly and gleefully relishing inflicting more misery on a customer just before he broke into his house saying ‘I love this bit of the job’, still has his job! 😡
Chris Windz @chriswindz
Reported 2023-02-07 05:58:10
@BritishGasHelp @BritishGas Hi, can someone please tell me how I can speak to a human?
Every combination of options on the phone service results in me getting cut off. The chat facility has disappeared from your website and my issue can not be resolved online myself.
Kevin Carr @KevinCa11425
Reported 2023-02-07 05:28:44
Can someone explain to me why I was charged over £88 for two weeks gas,when there was no one in the house and the gas was turned down to the bare minimum #BritishGas
itsjkm @itsjkm21
Reported 2023-02-07 05:16:16
@BritishGasHelp Hi Team from british gas....my issue of not having smart meter display inspite of having smart meter is not resolved
Keith Lambert @KeithLa25134915
Reported 2023-02-07 05:11:38
After British gas ringing me this morning and taking the time to explain to me about how this system works and how they are trying to rectify it I am pleased to say at last the kind woman who spoke to me sorted the problem out
smalldickenergy @MonkeyXThree
Reported 2023-02-07 05:03:54
@Exploding_Heads My wife left me. Got broken into by British Gas. Dog just crapped on the carpet. I hate the world. Closed my account down. Started another one and now only have 7 followers. I'm feeling very bitter. 😂
Tienga N @The_UK_Migrant
Reported 2023-02-07 04:23:16
#Peabody has sent out a long letter explaining why they are raising my #keyworkers rent by 7% from April.
That on top of @BritishGas £170 increase to my DD.
Everyone is pushing #inflationcost down the chain
#RentalCrisis
#NursesStrike #CostOfLivingCrisis #teachersstrike
BÎFF Ø BRÄDLĒY🇺🇦🇪🇺🇬🇧 @pablox53
Reported 2023-02-07 03:37:33
@S****EnergyHome @BPEnergyLab @BritishGas The British people will NEVER forgive or forget this!!!
Bernie Randall #FBPE @BernieRandall8
Reported 2023-02-07 03:35:49
Centrica (British Gas) closed the UK gas storage down in 2017 because it cost would them to repair it, now, we can't store much& are all at the mercy of fluctuating Gas Prices because they did not want to spend their profits on our infrastructure
Greedy.
#ToriesOut215
Nick Smith @nicksmithlive
Reported 2023-02-07 02:09:11
@idealheating @BritishGasHelp @BritishGas New expansion vessel fitted as was told that was the issue. One plumer said it was the heat exchanger showing rust, another said that's normal. No visible leaks after 6months of persistent issues. What is it then?!
Sullie⁷ | BTS 💜 @MY_BTS_BOYS
Reported 2023-02-06 18:40:44
@BritishGasHelp, please explain the inner workings of this app🤷🏻♀️. I was forced to increase my DD from £100>200 then somehow it went down to £150 so i was told to put it bk up to £200. App now tells me I’m in credit £755.43 which gradually keeps growing past few months, https://t.co/GuPJTLo0MO
Ian @McM_2566
Reported 2023-02-06 17:58:12
@Milkyone @ofgem
@BritishGas
@ofgem
@BritishGas
DO SOMETHING.
PEOPLE ARE DYING.
HOUSES ARE BEING BROKEN INTO.
GREED.
Tammy Cunnah @cunnah_tammy
Reported 2023-02-06 17:18:44
@MartinSLewis @grantshapps I am glad now I'm on prepay but disgusted how it happened with British gas. I'm disabled and In bed, husband was out. Knock on door quite a lot then suddenly they shouted if you don't answer the door we are going to break the door down.
Ian @McM_2566
Reported 2023-02-06 17:07:21
@premnsikka @ofgem
@BritishGas
@ofgem
@BritishGas
DO SOMETHING.
PEOPLE ARE DYING.
HOUSES ARE BEING BROKEN INTO.
GREED.
Ian @McM_2566
Reported 2023-02-06 17:00:33
@sonofr @ofgem
@BritishGas
@ofgem
@BritishGas
DO SOMETHING.
PEOPLE ARE DYING.
HOUSES ARE BEING BROKEN INTO.
GREED.
Charlotte Mitchell @CharlieHMFC
Reported 2023-02-06 15:21:21
@BritishGasHelp Totally understand that but I’d have thought with my account being reviewed my DD would have went down being that much in credit.I’ll be over£1000 by the time my bill comes in in March. Just don’t understand how you can let credit go that high and no contact yet if I was due 1/2
Lisa Lunn @LisaLun34147091
Reported 2023-02-06 13:47:30
@BritishGas @BritishGasHelp please ask your engineers to confirm and attend appointments! My friend is struggling without heating or hot water as the engineers fail to turn up when promised… this seems to be an ongoing issue, advice has been to use a hot water bottle!
Avril Green @3bellfoot9
Reported 2023-02-06 13:32:30
@BritishGas
Just got an email letting me know they forgot to action the direct debit due for January! Suggestions how to pay them £283. Suggestions how to contact them if it was a problem? I wonder if they’ve ever road tested their Contact Us depts? BG are the pits. Shameless.
Ash @AshHog15
Reported 2023-02-06 13:27:24
@TheMafiaMonkey @BritishGasHelp I have the exact same issue with mine! Funny how I've used the exact same amount all month! If BG know there is a fault why are they not communicating that out to people?! I'm not paying £133.30 for gas I haven't used! https://t.co/Xrhsxz2KWU
Richard Lartey @giloi
Reported 2023-02-06 13:21:06
.@BritishGas is by far the worst company I’ve dealt with
I opened a complaint with them a month ago about a smart meter issue. They said they would respond within 21 days… nothing.
My account is also excessively in credit. I called and they said they would refund me… nothing.
Stephen McKenna 🏳️🌈 🇮🇪 ⚣ @LondonTommy66
Reported 2023-02-06 12:27:08
@JolyonMaugham A gas leak was reported in my block and when I got home a bunch of ruffians had broken into my flat to trace the source. Er, sorry British Gas contractors, with a locksmith (happened to be a good pal). Out of 6 flats mine was the only one unoccupied. Not a leak ... [see reply]
☆Eʟʟɪs☆ @MissEllisIsland
Reported 2023-02-06 12:00:57
@timeforchange66 @alexm***ie British Gas just did it. 'We have men breaking down the doors of the vulnerable! No way! Oh, wait.'
Chris Harris @chrizsparky
Reported 2023-02-06 11:59:09
@BritishGasHelp yet again let down by your customer service. Arranged by your guys to call me today at 4pm and no one called. Going to be contacting the energy ombudsman. Worst customer service I’ve ever had to deal with.
Kenneth Taylor @taylorkenneth24
Reported 2023-02-06 11:54:14
Just phoned British Gas to pay a bill because the app has gone down decided to pay by phone what a load of crap managed to pay bill eventually then phoned to get smart meter waited 8 minutes got cut off then again after 6 minutes got cut of again applied for smart meter 6 weeks .
Chris Harris @chrizsparky
Reported 2023-02-06 11:52:58
@BritishGasWatch Again let down by British Gas. They were meant to call me at 4pm as arranged to discuss the outrageous bill they sent me but again no phone call from them.
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