Is Booking.com currently down? Live Status and Outage Reports

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Katherine Beals @KatieKay0216

Reported 2022-05-28 18:53:14

@bookingcom this is just today. I'm exhausted and still nobody has resolved the issue. #worstcustomerservice #rudeagents #travel https://t.co/GahPcG7PzZ

Katherine Beals @KatieKay0216

Reported 2022-05-28 18:48:49

@bookingcom this is just today. I'm exhausted and still nobody has resolved the issue. #worstcustomerservice #rudeagents #travel https://t.co/RObMTjhFyJ

Quidnunciac @Quidnunciac

Reported 2022-05-28 17:24:13

@JideDGreat @bookingcom This is the problem with a https://t.co/yOHBxxNoIT, the confirmation emails don't come!

Quidnunciac @Quidnunciac

Reported 2022-05-28 17:22:27

@bookingcom Night before trip I was unable to find my hotel booking on the app or in emails. I tried to rebook it, full. I booked another on Booking. Charged for BOTH. I found the original hotel CANCELLED in a "problem with this trip" section after I got home, Charged for two hotels. 😠 ⚠️

Quidnunciac @Quidnunciac

Reported 2022-05-28 17:14:20

@bookingcom The night before my trip I was unable to find my hotel booking. I tried to rebook it, full. So I booked another thru Booking. Now I have charges from both. I found the original booking in some "problem with this trip" section. Hotel won't refund. Booking not helping $615 and $750

Sim SSR 💖 @Smileyface2211

Reported 2022-05-28 16:55:20

@JudyRollinson @bookingcom @bookingcom are the worst company. Don’t ever book with them. I booked an apartment and told it was confirm until I got there they said there’s a problem in there system so they’re cancelling my booking but I can’t have a refund!! @OmbudServices should look into it. #scammers

Hollie Haines @hollie_haines

Reported 2022-05-28 16:22:16

@bookingcom PLEASE help us our hotel/apartment in LA has shut down and we have only just been told at the airport. We are STRANDED. What do we do???

Lynda Wade @tangerinebabe69

Reported 2022-05-28 10:36:43

@bookingcom Hi, intranet not talking to website. Changes are not showing on property, is there a problem? Or should I keep trying to release accommodation for sale?

Alyssa Farrar @AFarrar6714

Reported 2022-05-28 04:13:59

@bookingcom is now telling me to wait until Monday to see if they get authorization to rebook. WE ARE SUPPOSED TO LEAVE MONDAY! 0/10 will NEVER recommend this company to anybody! They’ve had 10 days to fix our flights and still can’t seem to do their job!

Mrs M @MMcGinlay79

Reported 2022-05-28 03:23:36

Turned up to the @CamdenBnB to find it had closed down some time ago, although @bookingcom took our money! Had to find somewhere to stay in Camden Town, last minute. Ended up at the Holiday Inn at Camden Lock (£260 for the pleasure). Now the fight for a refund from @bookingcom

1-2 Ka 4 @Kanjra420

Reported 2022-05-28 01:27:30

Dear @bookingcom you have links to solve problem for a given booking, where should one contact if there's a problem with you? Or are you absolutely perfect, absolutely flawless, almost God???

Miljan Simović @miljansi

Reported 2022-05-27 19:02:39

@bookingcom ****o, my trip has a problem due to booking error, please contact me asap, since I am waiting for more than 30h for somebody to be nice and get me the solution. This is terrible customer experience

Alvaro RODRIGUEZ GALAN @AlvaroRG83

Reported 2022-05-27 17:29:49

@bookingcom hi! Where can we send you an e-mail for a claim about a reward that is still pending? Your hotline didn’t solve the problem thanks.

Matthew Sandler @MattusQuo

Reported 2022-05-27 16:22:41

@bookingcom Every agent I have spoken to this past week has been totally useless. I made a reservation with https://t.co/p7k7nGQnwq then extended it a week later and the agent messed up my hotel reservation dates. No solution offered for a technical problem of your own creation.

Srikant Das @TheMightyDas

Reported 2022-05-27 16:16:29

@bookingcom your customer care doesn’t resolve the issue from last 3 months and they call me at 10 PM Amsterdam local time, this late night to discuss ? What a great display of professionalism !!! #booking #CustomerService

David Watts @davidwattsjr

Reported 2022-05-27 15:22:33

@bookingcom - DO NOT under any cir***stances use this company to book a reservation. They will not stand behind their reservation. They will not help resolve your problem. They will not let you speak to a supervisor. They are utterly worthless as an organization. (1/2)

Sim SSR 💖 @Smileyface2211

Reported 2022-05-27 12:26:10

@bookingcom just booked an apartment. Payments been taken. Just called the help desk to get check in instructions to be told they’re having issues so my booking will be cancelled. The rude lady called Madeline then said it’s not her problem and that she won’t issue a refund!

Alyssa Farrar @AFarrar6714

Reported 2022-05-27 11:14:07

When @bookingcom is telling you that @SAS wont respond, but SAS says booking just needs to call the internal help desk 😑 escalated the issue to 4 https://t.co/KcnyXdTo0C execs via email so HOPEFULLY one of them can do their job since customer service can’t.

Bruno Blunt @BrunoBlunt1

Reported 2022-05-27 08:04:21

@gavinmcmahonco @bookingcom I had similar issue but the support service wasn't helpful not until I was referred to coderjeni_dev on Instagram. She is helpful

IMager I NFT seller @IMager18862548

Reported 2022-05-27 06:37:00

@Airbnb_in reached the destination, but the host is neither responding to the messages nor call. kindly resolve the issue asap either refund the amount or contact the host @goibibo @makemytrip @ixigo @bookingcom @agoda https://t.co/uzoroVGrMC

Terry Patten @Terrrrry87

Reported 2022-05-27 05:18:48

@bookingcom Hi - I am trying to make a payment for my Booking and it was scheduled to be charged last night. I got an email saying this failed, and have tried to pay manually and this error has occurred. Is there a known issue here? (need to pay today or face cancellation). https://t.co/5dL9Oonoqw

Prometheus @Prometheus9489

Reported 2022-05-26 15:16:32

@KAYAK @GoToGateAre**** @Skyscanner @ABTAtravel @bookingcom Hi Kayak. Will do - anything to shed some light on GoToGate and hopefully fix the horrible problem that they are. Thank you for responding!

Prometheus @Prometheus9489

Reported 2022-05-26 15:15:51

@KAYAK @GoToGateAre**** @Skyscanner @ABTAtravel @bookingcom Hi Kayak. Will do anything to shed some light on GoToGate and hopefully fix the horrible problem that they are.

Alnwick Rugby Club @Alnwick_RFC

Reported 2022-05-26 14:01:06

@andNickMullins @btsportrugby @andNickMullins space in your room for 7 lads, let down by @bookingcom 🤣

Alexandra Hill @amhill1310

Reported 2022-05-26 13:35:43

@MikeyStephens16 @bookingcom That’s crazy! They won’t refund 2 transactions because only one is ‘completed’ I’m £370 down, not to mention the £230 extra we paid for a replacement hotel room for what was cancelled.

NEELAM MAHAJAN SINGH PROF. JOURNALIST, SOLICITOR @neelamsinghLLB

Reported 2022-05-26 09:58:42

This shady joint of Gurdev Singh Bhatia, AMAR INN, Lajpat Nagar II, New Delhi is SHUT DOWN because they are not given the licence. Shame on them for cheating customers @ArvindKejriwal @MCD_Delhi @BJP @makemytrip @goibibo @YatraOfficial @bookingcom @agoda @TOIDelhi @htdelhi https://t.co/Gtc6AN0G0T

Eugene Brennan @EugenesDIYDen

Reported 2022-05-26 09:12:27

@bookingcom What causes the issue where a CVC isn't accepted (it generates an error) when an advance payment is made?

R Y A N 🤴🏽 @RAndersonn_

Reported 2022-05-26 04:34:57

@bookingcom I keep getting email's that i have new messages but cannot view the message in the email, app or online. How do i fix this? https://t.co/NeHowIXDAG

Karim Woolfolk @bodydesignbykw

Reported 2022-05-25 23:04:20

@bookingcom wow !! Amazing customer support ?? Still on hold since 11 am to resolve 1 single issue ????? Wow 😯 https://t.co/oYtw9YGn8z

Mike Koester @koester75

Reported 2022-05-25 22:45:52

@bookingcom you guys after 2 hours on the phone trying to fix a problem. You have charged my credit card for 4 nights when I’m only booked 3!!! I will never use you again! You’ve beat me out of money for the last time !!!!

Alyssa Farrar @AFarrar6714

Reported 2022-05-25 21:24:31

When your vacation is on the verge of being ruined thanks to the incompetence of @bookingcom and the unwillingness of @SAS to help correct the issue that is clearly their fault😡😡 wonder if @united or @AmericanAir can save this trip?!

Alyssa Farrar @AFarrar6714

Reported 2022-05-25 21:20:51

When your vacation is on the verge of being ruined thanks to the incompetence of @bookingcom and the unwillingness of @SAS to help correct the issue that is clearly their fault😡😡 wonder if @UnitedAirlines_ or @AmericanAir can save this trip?!

RARE - India @rareindia

Reported 2022-05-25 21:06:48

@shivya @bookingcom The industry is still slumbering. It is still not their problem. Infact the way they are looking at it is slightly skewed. They want non-radical and benign solutions that does not effect their business, to a problem that is urgent and global.

Jide Ladipo @JideDGreat

Reported 2022-05-25 21:03:48

@gummag @bookingcom I recently made a flight on https://t.co/ppCdY67myT and I have a problem receving the email for the flight receipt. Can I get to talk to someone please? There is no way I can reach anyone via your chat or telphone channels without a PIN code and a booking number.

Sywak @_sywak_

Reported 2022-05-25 19:59:57

I want to caution everyone to avoid using @bookingcom for hotels. I had no problem with my @hopper or @KAYAK hotels but booking dot com recommended a hotel that didn’t provide fresh towels, linens, housekeeping, trash services & had dirty sheets & a dirty carpet when we arrived.

dhanepud @dhanepud

Reported 2022-05-25 17:33:33

@bookingcom struggling with a booking issue for a stay that starts tomorrow. You are not even honouring what is mentioned in your own booking confirmation. Have been long loving customer but feels terrible now.

Zack Young @ThisIsZackYoung

Reported 2022-05-25 17:30:27

@bookingcom you give reward credit via wallet, yet when I try and use it — it doesn’t work. Now wasted so much of my time. What is the issue here? https://t.co/jHvBSCB9Sy

Prometheus @Prometheus9489

Reported 2022-05-25 17:08:01

@JudyRollinson @bookingcom Just FYI the issue is not technically @bookingcom - it is their third party GoToGate. @bookingcom needs to STOP WORKING WITH THEM and CEO Mathias Hedlund needs to be investigated.

Claire Keegan @KeegzDoesComedy

Reported 2022-05-25 16:46:22

Hey @bookingcom - congrats on amending our booking without our consent, leaving us arriving in Cork tomorrow with nowhere for our 9mo baby to sleep for the night. Then hanging up on my husband when he asked you to fix it. TOP SERVICE.

Peer Stritzinger @peerstr

Reported 2022-05-25 16:45:03

@Tripadvisor @bookingcom But why no one seems to be looking at UX at Tripadvisor? They seem to be on autopilot. If anyone has a cool idea how to rate restaurants: there is a market to disrupt here. Curation might work here like Mic****in guide (BTW their app is quite broken + few listings) 🧶

Peer Stritzinger @peerstr

Reported 2022-05-25 16:37:22

@Tripadvisor Besides that restaurant rating of users seems to be broken fundamentally. People are just too different in what they are looking for. Why does it work better for hotels e.g. on @bookingcom ? What makes restaurant user ratings so bogus?🧶

Prometheus @Prometheus9489

Reported 2022-05-25 16:12:25

@GoToGateAre**** @Skyscanner @KAYAK @ABTAtravel I am so glad that this page exists. My heart has been racing due to anger and stress from GoToGate for the last 24 hours. I’ve needed a SIMPLE RESPONSE to a SIMPLE issue that THEY created for 2 MONTHS. @bookingcom NEEDS TO STOP WORKING WITH THEM AS WELL

zoviserio @lordzordak

Reported 2022-05-25 15:59:26

@bookingcom I have a problem for last booking and there is no answer more than 24 hours.

Saurabh Sahu @junkestbond

Reported 2022-05-25 12:31:47

@bookingcom @Booking booking # 3842975757. customer support has confirmed issue is at ur end n u'll communicate to the property. Property management is denying any communication from @bookingcom n not honouring terms of booking. Urgent action needed

AOC @AOC_Security

Reported 2022-05-25 11:20:08

@MeanLin1 @bookingcom That #hotel is also on every other booking site. Photo search comes back to Nona's Bali. Google Maps shows almost identical locations. Possible name change? Have your team walked down the lane towards the 2nd site? https://t.co/s1dzT2T9ou

SerhatTepe @mserhattepe

Reported 2022-05-25 09:44:52

@bookingcom @AlpayPasha I did reservation at 16 th may res number 2371360535 for apartment in capetown for 5 nights. When i pay it total amount was 561$. they charged me 829$. Even though owner of apartment said to me they had same mistake my next customer and try to solve it. Please resolve my problem

Laura Alejandra @lauraacordero

Reported 2022-05-25 08:40:01

@bookingcom YO, what are you going to do to fix your security loop hole where a hotel asks to see your booking email, notes down your PIN, logs in as you and cancels your reservation. I can’t even leave a review on the property now let alone get a refund. Dodgy AF.

Eugene Ch. Borter @eugeneborter

Reported 2022-05-25 08:22:26

@bookingcom Hi ! I have an issue with a guest, your hotline don't understand the situation and want to charge me for commissions (booking canceled). Fyi, the guest booked for 6 and came with more than 6 people in my accommodation. Can Paris office can call me ? Thanks

Jane Doe @ilske1980

Reported 2022-05-25 07:44:56

@bookingcom i have a question about a booking. It says this is the price for 4people, and then when i scroll down it says. The price of a room (cabin in this case) is for 2p extra charges will be made! So what is it then.. for 4 or for 2

Srikant Das @TheMightyDas

Reported 2022-05-25 04:26:01

@bookingcom Still waiting for response @bookingcom - I have sent the details almost a week ago via DM - the issue is pending from 1 month

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