Is Barclaycard currently down? Live Status and Outage Reports

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Angelo Pero @Angelopero2243

Reported 2022-10-03 19:50:03

@i_paul @Barclaycard @davieb719 @MikeAmbleside Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to me #ANDREWHACK001 on Instagram by a friend and they help me fix my account back

Mick Limerick @Mick_Limerick

Reported 2022-10-03 19:11:59

@BarclayCard18 That was bizarre. I disagree with Novak’s stance on the issue, but there’s no way he should have been blind-sided like that. Aussies did not acquit themselves well on this one, IMO

David Prentice @d_b_prince

Reported 2022-10-03 18:37:50

@Delaney4Tennis @lidijad @BarclayCard18 Omgggg that was tragic. I watched that from a bar, in dismay at weird white Australian politics and all their militant looking security personnel. It’s a different world down there on that isolated rock, I can’t..

Barclaycard @Barclaycard

Reported 2022-10-03 16:40:44

@DrRobGerard You could either log into the Barclaycard website and tap on 'I have a problem with this transaction' which will then load an online form for you to fill in, or give the team a call on 08001510900 between 8am and 8pm weekdays, and 9am till 5pm Saturdays. 5/7

Annette @buglet2

Reported 2022-10-03 15:05:28

@ChrisMorris90 @Barclaycard I’ve had exact same problem since Friday and the message team have been no help. How did you get on did they find your money? They’ve lost £650 of mine and deny that there’s a problem… 🤨

Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 @JimGilroy

Reported 2022-10-03 14:27:50

@tran_d87 @Sainsburys_Bank @nectar Yep. I pay mine off in full every month so the interest wasn’t an issue for me. But I’ve decided to close my sainsbury’s card next month and switch my barclaycard rewards to the free avios one where you can convert avios points to nectar ones if you want. It’s much better.

Mark Lonsdale @marklonsdale

Reported 2022-10-03 12:48:38

@ChrisMorris90 @TamicaGreenaway @Barclaycard Literally the same problem, can’t get through to the call centre and the Apple texting service no help either. Made a large payment on Friday which has left my bank account but not credited to my Barclaycard 🙄

Mark Lonsdale @marklonsdale

Reported 2022-10-03 12:45:09

@Barclaycard made a payment on Friday. Payment has left my bank account but doesn’t appear on my Barclaycard app. Been on hold for over an hour and text messaging service has not resolved my issue either. Can you please advise?

Steve Mitchell @JCD3nton

Reported 2022-10-03 12:08:02

@Barclaycard And yet your service status page says there isn't any problem

Jerome Beeswax @pieist

Reported 2022-10-03 11:32:30

@katebevan @Barclaycard They spend a vast sums on acquiring customers and nothing on keeping them. The problem is they wouldn't do it if it didn't work. Those 40 minutes?

Tanya Leggo @tjlscuba

Reported 2022-10-03 11:24:15

@Barclaycard @YadumOreYavarum When will the online payments (website & App) be sorted out. I still can’t make any payments. It would be good if @Barclaycard could respond. Are you also suspending interest while the problem persists???

Kenneth Couston @couston

Reported 2022-10-03 10:44:35

@TamicaGreenaway @ChrisMorris90 @Barclaycard Did either of you get a resolution to this? I have the same issue (payment was taken three times!) but cannot get through to anyone to speak about it.

CryptoBismol @CryptoBismol1

Reported 2022-10-03 09:29:27

@kaay_aay @Shezbomaloola @Barclaycard Ahh, I’ll try calling them again later. 6 days seems a little much considering it’s a problem their end. Thanks 😃

Paul Imre @i_paul

Reported 2022-10-03 09:00:35

@Barclaycard this has been going on for several days now. You point people to the status page which says Barclaycard is up. It is not. Please fix or at least go back to sending paper statements. #nologon https://t.co/JcWcdJ5wUv

Dawn Walter @OceaniaDawn

Reported 2022-10-03 08:29:33

@Barclaycard Hi, I spent 60 minutes on my mobile waiting for someone to help me with a problem in your app. I’ve now discovered you’ve taken my statement balance twice leaving me over £540 short in my bank account. I don’t have enough free minutes to wait another 60 minutes for

Dom Hinkins @Drytlic_Hincian

Reported 2022-10-03 07:16:42

Absolutely awful security @Barclaycard - I changed my address months ago via Barclays app as instructed, just discovered you've continued sending my post to old address. And your chat is down so I can't make a complaint.

Cpfcdazzler @Cpfcdazzler86

Reported 2022-10-03 06:21:30

@AskNationwide No I paid my Barclaycard credit card using my nationwide current account and due to their app being broken they’ve taken the payment 3 times. They’ve now said they can’t cancel it their end and I need to speak to you guys. 😫

Rob Scott @robinjescott

Reported 2022-10-03 05:22:19

Can't login to @Barclaycard Business for like 5 days; have been unable to open a business @BarclaysUK account in like 5 months. Your service for businesses is beyond awful. 20 years a client; about to leave. Fix it.

P @pjtraining

Reported 2022-10-03 04:18:36

@Barclaycard hey Barclays. Can you explain why after an hour on hold you operator hangs up when I explain the problem? Absolutely disgusting behaviour.

P @pjtraining

Reported 2022-10-03 04:16:27

@DgbDlb @Barclaycard Was just on hold for an hour. Explained the problem and then the operator hung up!!!

KA @kaay_aay

Reported 2022-10-02 13:31:44

@pjtraining @Barclaycard This would be believable if everyone with this issue banked with the same bank. They’re taking the utter ****

KA @kaay_aay

Reported 2022-10-02 13:20:24

@manycornio @babygurrrrrlll @AskNationwide @Barclaycard I’ve just tried this. Because neither of my repayments are showing up on the Barclaycard app they’re saying they can’t help me Despite the fact the money has left my current account. @Barclaycard this is an utter joke now, sort it out - It has been over 24hrs of being £800 down.

KA @kaay_aay

Reported 2022-10-02 05:12:52

@Barclaycard No, they are not pending. They have both completely come out of my account which is why I am utterly stressed as that is a significant amount of money to be unjustly down on. See image attached to prove the amounts have completely left my account. https://t.co/O0fe7tTL5Y

KA @kaay_aay

Reported 2022-10-02 04:41:48

@Shezbomaloola @Barclaycard Do not pay it! They’ve got an issue, same thing happened to me yday and I paid twice - 24 hours later my Barclaycard account still hasn’t updated yet two payments totalling £800 have happily been taken from my current account 😃

Baron Vendredi @8aron_Vendredi

Reported 2022-10-02 04:30:50

@Barclaycard Found that - thanks. It was quite well hidden. The problem is that if you don't know something exists, there's little motivation to waste time scrolling/searching for it. Top tip. If your website has a problem, stick the text alert option up top & we can both get on with our day.

Shezza @Shezbomaloola

Reported 2022-10-02 04:28:33

@Barclaycard I made a payment this morning and the money has been taken from my bank account yet the app isn’t showing and asking for another payment after saying their was a problem?

KA @kaay_aay

Reported 2022-10-02 04:13:34

@monzo Hi yes the amount was taken from my Monzo account. @Barclaycard are being no help, they didn’t ***ist me yesterday, stating they couldn’t seen any transactions (pics attached), and today their telephone lines are closed so I am still £800 down. I’m incredibly stressed https://t.co/hRW3IUO3H5

Mel McLain @MMcLainSTEM

Reported 2022-10-02 04:13:13

@barclaycard and don’t just send us info on your complaints procedure. We have informed you of the problem, via your preferred systems, the 24/7 messaging facility on your app. Now you need to investigate and refund today.

Trigger_365 @365Trigger

Reported 2022-10-02 03:52:13

@MelSimmonds3 @Barclaycard I just did a search on Twitter as having the same issue. Tried 3 times now. Still nothing showing in my pending payments. But the payment has come out of my bank 🤷‍♂️

ꃅꂦ꒒꒒ꌗßꂦ꒒꒒ꌗ @BollsHolls

Reported 2022-10-02 03:28:08

@Barclaycard It's happening on Wi-Fi and data. App is up to date. I've not had this problem until the latest app update.

Melanie Simmonds @MelSimmonds3

Reported 2022-10-02 02:49:17

@Barclaycard Your app is still broken …trying to pay my Barclaycard … pop up appears to authorise payment with my bank but when I return to your app to complete the payment it’s logged me out /terminated the transaction. Always worked fine before. Lots reporting the same fault

KA @kaay_aay

Reported 2022-10-01 18:41:17

@babygurrrrrlll @AskNationwide @manycornio Oh it’s a widespread issue, saw poor lady who is £2k down. It’s majorly stressing me out and impossible to Get through to them @Barclaycard

KA @kaay_aay

Reported 2022-10-01 18:37:20

@babygurrrrrlll @AskNationwide @manycornio Exact same issue for me. £800 taken out of my account instead of £400 due to error message, and neither have cleared on my Barclaycard despite payments being made at 10am. It’s a Barclaycard issue, not a Nationwide one

a @babygurrrrrlll

Reported 2022-10-01 17:11:07

@AskNationwide @manycornio Having the same issue but neither payments have reached my barclaycard but both payments have been taken out of my nationwide account ?

ꃅꂦ꒒꒒ꌗßꂦ꒒꒒ꌗ @BollsHolls

Reported 2022-10-01 15:05:45

@pauldurston @Barclaycard Same issue here, it's infuriating.

Annette @buglet2

Reported 2022-10-01 11:43:37

@The_DogWalker @Barclaycard @NatWest_Help @TheSun @MailOnline @SkyNews I’m surprised the national media aren’t reporting on this huge issue which is clearly affecting most @barclaycard customers. Taking payments numerous times without crediting to applicable accounts is a disgrace. This is causing m***ive anxiety to all

Michelle birch @Michellebirch71

Reported 2022-10-01 11:20:25

@pauldurston @Barclaycard @Barclaycard I am having the same issue, I’ve updated and rebooted phone with no joy and no error codes either.

a @babygurrrrrlll

Reported 2022-10-01 10:40:26

@Barclaycard @Cpfcdazzler86 Same issue here can’t someone respond!!

Jill Rowan @JillRowan1

Reported 2022-10-01 10:34:14

@BarbaraSutton15 Is it Barclays? I couldn't access my Barclaycard yesterday and made attempts to find out why via (bot) 'chat' and phone and ended up screaming at the recorded voice on the phone and typing 'you are a useless bot' into the chat. Then found out Barclaycard was down.

Matt @gk200t

Reported 2022-10-01 08:11:49

@BarclaysUKHelp Your app is still broken. It is no longer possible to approve a payment in another app as the Barclaycard app times out and resets the app as soon as you switch to the other app. Please fix ASAP

Mel McLain @MMcLainSTEM

Reported 2022-10-01 04:52:53

@Barclaycard Yes you do, because taking almost £2000 to pay for a £380 bill is causing us a m***ive headache. And yet we seem to be the ones expected to do most of the work resolving the problem, which your financial payment systems caused.

peter latham @petelatham99

Reported 2022-10-01 04:29:28

@Barclaycard can we sort the app out please, it closes down as soon as you move away from it, ie to authorize a payment. Then it doesn’t accept it. But my chase card now says it’s empty after transferring money, but the Barclaycard app closed down. So at the minute I’ve lost £46

Alice Corker Writes @alicecwrites

Reported 2022-09-30 16:43:04

@Barclaycard Big issue… I called your phone line to make a payment. All well and good, or so I thought, it had to come out of my debit account so brilliant, my balance has been reduced! I go onto the app and realised my credit card has also been charged. I will need a reply urgently please.

Caerdwyn @Caerdwyn

Reported 2022-09-30 16:34:55

@Barclaycard @ThatchersGod Your status page claims everything is working. It's not. Can't log in, and Downdetector https://t.co/cL1AnGLoBH is showing you have a problem.

SussexByTheSea @rmc_15

Reported 2022-09-30 16:31:20

@Barclaycard Dotty, thank you. Not your issue and again, appreciate you coming back.

David Garratt @Dave_Twig_G

Reported 2022-09-30 15:06:23

@alicecwrites @Barclaycard I’ve had the same problem all day, tried like 10 times

Alice Corker Writes @alicecwrites

Reported 2022-09-30 14:40:29

@Barclaycard I’m going onto my bank to authorise a payment then being taken back to the starting page of the Barclaycard app. I can’t log in online to make the payment. Not seen many other people raise this issue so I’m a bit confused

amit shah @ashsh11083

Reported 2022-09-30 13:04:01

@Barclaycard I have been trying for ages to get into my barclaycard app and via barclaycard online. Little did I realise, the issue was on your end. You should display an error message on the app and website. Not everyone navigates to the service status page

Kimberley @Kimberleysn94

Reported 2022-09-30 13:01:26

@BcardPayments ****o, card machine won’t connect to my wifi or through to barclaycard at the moment? Is this due to your website being down? Internet connection is fine

Paul Durston 🇺🇦 @pauldurston

Reported 2022-09-30 12:55:53

@Barclaycard problem with latest version of iPhone app? Attempting to pay credit card bill, have to authorise in my banking app, switch back to Barclays app, logs back into Home Screen and forgets all about the payment I’m trying to make. Has been this way all day

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