Is Avianca currently down? Live Status and Outage Reports

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 Miguel Barón Díaz @Mikebrn2

Reported 2023-02-07 18:19:14

@Avianca this is ridiculous that it takes Avianca more than 30 days to issue a refund. After 32 days my patient is over and I had to chargethem back @AviancaEscucha https://t.co/fBaOFdXFyy

Kevin @kevinspellman

Reported 2023-02-07 09:50:11

@josephdlyons @LifeMiles @AmericanExpress @Avianca how did you get this fixed? dealing with same issue.

Christopher Martelli @Ptownbouy2016

Reported 2023-02-06 15:40:01

@AviancaSoporte Following me does not solve my issue. @AviancaEscucha @avianca says https://t.co/CDLPzyI35o do & nada. They are just horrible at customer service. Fly @AmericanAir

Roy Tuvey @RoyTuvey

Reported 2023-02-06 08:39:07

@katstradaioli @avianca Katherine please check your linkedin for a msg from me or send me a DM. Your department is a shambles. Avianca has taken money from us without authorisation and there is no mechanism for escalation that can resolve this. Your whole CS process is broken.

@joseph717 @joseph7173

Reported 2023-02-06 00:06:11

Avianca Flight 52: The Plane Crash That Left Many Questions Unanwered | ... https://t.co/BaQgaVy03K via @YouTube

Juan G. Ruiz @doubledutydaddy

Reported 2023-02-05 15:32:38

@AndythePandy_ @Hmiller1011 Booked MIA-DUB RT for Nov and I’m already dreading the flights. Have an issue with the kids showing up as “adults” in my booking and I can’t modify my seats. It requires calling it tweeting @AerLingus. They remind me of @AviancaNAM a bit. Smh

XIMENA @RepublicanChick

Reported 2023-02-03 15:06:44

Amazing customer service! Good job @SouthwestAir I had a similar experience with @Avianca in 2018 when my mother p***ed. They had someone at IAD waiting for my daughter and me. She flew down with us all the way to Bogota and helped us through customs upon arrival.

Jocelyn Ramirez @anonymousnotwoo

Reported 2023-02-03 01:19:07

@AviancaEscucha @Avianca @Avianca the worst part is people are providing you feedback and your doing nothing to try and fix it. Other then using BOTS to reply to some tweets etc. like we can all tell when it’s a real person or a BOT. We are the generation that runs this app.

Jocelyn Ramirez @anonymousnotwoo

Reported 2023-02-03 00:53:00

@AviancaEscucha I don’t need a BOT responding to me. Moving to the rhythm of the industry? Cash grab at every which way to benefit you and what about the travellers? Yes I’ve seen you menus it’s pathetic. The service has gone down down down.

Jocelyn Ramirez @anonymousnotwoo

Reported 2023-02-02 15:58:44

@Avianca The WORST airline! There’s now even a fee to have priority in luggage weighing. Like WHO DECIDED TO HAVE THAT? The food is DISGUSTING and expensive. Listen to your customers your customer service has gone down hill. The ladies at the luggage weigh in are rude and not professional

LoyaltyLobby @LoyaltyLobby

Reported 2023-02-01 09:18:30

Avianca has resolved the issue of incorrectly expiring purchased or converted LifeMiles. https://t.co/Vd63Gwgugb

Gabe Restrepo @gabbos44

Reported 2023-01-31 22:49:49

@Avianca @AviancaNAM is the worst airline in the history. 5+ hours spent with customer support and the issue still isn’t resolved. Applying a voucher can’t be this hard. 4 flights about to go wasted and rebooked w/ diff Colombian airline.

John K Frater @jkf2807

Reported 2023-01-31 14:32:32

@Avianca Avianca is only interested in the money. Without any customer service. We arrived from LA to Bogota, 6 hour lay over. No food offered at all… now our connecting flight to Armenia as a problem, two hours and counting. Nothing offered. Thank you Avianca! My last flight.

SSUN10 @SSUN104

Reported 2023-01-31 08:03:18

@AviancaNAM Nasty encounter with Avianca airline at BOG today. Closed the doors earlier than their ticket instructed, did nothing to fix the issue to get us aboard before takeoff and left us stranded. Manager actually asked us to buy a new ticket after all that. #thanksavianca

Stephen Champion @Champs707007

Reported 2023-01-31 07:56:36

Another amazing sunrise in this sim. A little colder up here in Toronto than Orlando yesterday though!!! Another group flight today, taking our Avianca A320's back down to Bogota from Toronto. #Vatsim #MSFS https://t.co/HeEwDhho4O

Roy Tuvey @RoyTuvey

Reported 2023-01-29 14:02:46

@CeoAvianca Dear Adrian, the bigger issue here is not the fact that Avianca took money from our account that wasn't authorised, it's that in the nearly 4 months since we haven't received restitution because your processes are so broken and not fit for purpose.

t. @toldbyt

Reported 2023-01-26 18:27:11

Have been told the department that handles flight credits will reach out & never do. Leaving me to reach out & reexplain my issue to a new phone operator every call. @AviancaNAM just robbed me of over $500 in flight credits.

QG Bunny 🐰 @TheRealPasqui

Reported 2023-01-26 00:44:36

Proud Daughter Moment: 33 years ago was the Avianca plane crash up in Oyster Bay Cove. And the news showed my dad saving a child from the wreck ❤️❤️ #prouddaughter #volunteerfireman #hero https://t.co/YcTg5gC3P7

LordSandwich SharkGamer @TheRealLSSG

Reported 2023-01-25 21:31:30

Today marks the crash of Avianca flight 52.

Lucas @thelonelypixie

Reported 2023-01-25 11:22:55

Avianca on domestic flights 😂

Air Crash Daily @aircrashdaily

Reported 2023-01-25 07:38:26

#OTD in 1990: Avianca 052 crash in Cove Neck, NY (USA) https://t.co/oenVXMBUhr https://t.co/RCPyvRqAdD

Miguel A. Vecchionacce Núñez @mvecchi4

Reported 2023-01-24 18:25:30

@Enrique77W @CopaAirlines @to***enaero Had the same issue in @Avianca 's lounge at @BOG_ELDORADO seems like its a LATAM specialty? 😅

Lluvia 🌧 @I_love_TRSMIAMI

Reported 2023-01-24 02:42:05

Yeti has no insurance like Avianca so it’s about to be a problem.

Kate H. Rivas @kjrivas

Reported 2023-01-20 21:33:03

@CeoAvianca I have been trying to resolve an issue with AVIANCA since Nov. Very disappointed no one contacts me. Pls help me. Thank you.

Natan Andres @andres_natan

Reported 2023-01-20 15:30:04

@AviancaEscucha Good job on adding my state to the list. Now fix the list of cities so I can finally request for the money you owe me!

Steve Kohn @Steviek1290

Reported 2023-01-19 09:45:53

@AviancaNAM I have had a problem with getting a refund from a REFUNDABLE flight and have been dealing with this case for MONTHS! Your company keeps telling me that you refunded my credit card, but there is NO RECORD OF THIS OCCURRING. I need to reach upper level customer service.

ROBERT @ROBERTONECLICK

Reported 2023-01-18 14:46:34

@SophiaBragaglia @AviancaNAM Hi sorry about that kindly inbox me I can help you fix back your account and explain the process on how to get it fix

Bastien 🇫🇷 @majin_bas

Reported 2023-01-16 08:47:09

@AviancaEscucha @AviancaEscucha I still haven’t received any emails, spent 50min on the phone and they cut the line without solving the issue

Bastien 🇫🇷 @majin_bas

Reported 2023-01-15 20:59:32

@AviancaEscucha I have this issue since more than 24hours. I try to call but the guy said he can’t help, I have to wait for the reply or buy a new ticket with higher fares 🙄 I’m stuck in Pasto the roads to Cali are blocked for the next 3 months. 🚨 https://t.co/gCd4cqT77g

OMGisthatJKL? / ジェイケイエル @JayKayEl_

Reported 2023-01-15 15:11:37

@SecretFlying @Avianca I'm actually down

LordSandwich SharkGamer @TheRealLSSG

Reported 2023-01-14 22:21:54

Today marks the crash of Avianca flight 4.

Simon @altum_research

Reported 2023-01-14 21:38:55

@AviancaEscucha Why don’t you fix your website? Can you imagine if your family member encountered this issue due to Aviancas system failure and was overcharged by some phone agent? So sleazy. So please, do not bark if you can’t bite. Buenas noches.

Simon @altum_research

Reported 2023-01-14 21:37:24

@AviancaEscucha No; it doesn’t. You promise to complete a transaction at a price online where your system failed. This promise is then broken by your agents in the call Center. Such a practice is very deceptive. Your page even states “this saves your rate” (similar verbiage in Español)

Aviation Global @Avigloofficial

Reported 2023-01-14 09:25:57

Avianca Employee Beaten By Unruly P***enger Over Baggage Issue https://t.co/YhpOnBQWvh

JenG @JenGreer26

Reported 2023-01-14 09:00:03

@AviancaNAM I’ve been trying to speak with someone to fix a flight that was booked on LifeMiles but canceled by the airline. Every time I call I get transferred 7-8 times and nobody can help. How can I connect with someone who can refund my miles to book a different flight?

Simple Flying @simple_flying

Reported 2023-01-13 20:31:31

Avianca Employee Beaten By Unruly P***enger Over Baggage Issue #Aviation https://t.co/49CX52OyCP

Yes Africa @YesAfrica3

Reported 2023-01-13 19:13:56

Avianca Employee Beaten By Unruly P***enger Over Baggage Issue https://t.co/6UMDwdZlET

Xandalorian @_morticus

Reported 2023-01-13 12:28:39

@mikalbridge @javiancabrera1 @RapSheet @RobMaaddi Debating and comparing is fine. But that’s not what you hawks fans do. You guys cry and stomp your feet and do everything you can to talk down about our player. You guys push this insane narrative that the nfl just lets him get away with penalties on every snap lmao

Alex 👻🇵🇪HAD ATEEZ DANCING RIGHT ON HER NOSE @chibipalta

Reported 2023-01-11 19:44:38

@AviancaEscucha 01:50 minutes and never got a reply. Fix this issue Avianca https://t.co/z3uyt2aWb4

Alex 👻🇵🇪HAD ATEEZ DANCING RIGHT ON HER NOSE @chibipalta

Reported 2023-01-11 19:03:33

@AviancaEscucha Not a single person has spoken to me yet. Your website keeps crashing and it is not a cache issue. I need to get my ticket. And you guys said I was going to get a call to be able to pay the price that i got when the website crashed for like the 10th time. Whats going on Avianca? https://t.co/hhyCIpdygp

Jaime @JaimeWGarcia

Reported 2023-01-10 18:11:52

My advice, fix your app and be upfront with your fees and policies. And finally, be flexible. I rather spend $250 in duty free merchandise than getting scammed by @Avianca. Mine and my family’s impression of El Salvador is 100% positive but @Avianca gets a zero!

Geenger Hehe @GeengerHehe

Reported 2023-01-09 04:57:35

@AviancaEscucha this is my last comment in this thread, just to everyone to know, my problem was not solved, this bot just sent me a link to evaluate his work, great job 😁👍 avianca the worst

manuel rueda @ruedareport

Reported 2023-01-08 15:10:01

@Santraguitos @Avianca I’d argue that poor airline management, the pandemic, lack of regulation and lack of competition has led to this “problem” of Avianca becoming a crap airline - https://t.co/j7l29QPLWk

Noel Casey @NCaseyChemist

Reported 2023-01-08 12:01:43

@NatureFs @bookingcom @SimonCalder @Avianca @BookingHoldings Standard operating procedure of @bookingcom flight provider #gotogate to not help customers. A #irresponsible #unaccountable #outsourced #customerservice business model. A #etraveli brand which is now owned by @BookingHoldings. They will never help you resolve issue

coltoneap @coltoneap

Reported 2023-01-07 11:47:22

@AviancaEscucha I’ve never even been on one of your planes because literally every time theres an issue and then you **** me out of my money some how. And the first time I actually get my money back for you staff being both unprofessional and lying you start charging my card randomly.

Sophia Bragaglia @SophiaBragaglia

Reported 2023-01-06 16:06:27

@AviancaEscucha The aiport staff said the same about you guys! How can we solve this? This would have never been a problem if a person on your team had ***ured me that my phone was in my bag

Mollie Pettit (she/her) @MollzMP

Reported 2023-01-06 15:54:28

@Avianca - I would consider looking into this and ensuring this kind of perplexing issue doesn't repeat itself.

ivan anthony alfonso @ivan_antigen

Reported 2023-01-06 08:39:51

@Micro_Tito @___LSD____ @Avianca This Uniswap exploit is a major issue that needs to be addressed. Why isn't anyone talking about it? https://t.co/JoJNrpMpGK

PFFFFFFFFFFFFT @DAMIEN389

Reported 2023-01-06 03:31:58

@Avianca SHADOW beTween AS UPSIDE DOWN RIGHT https://t.co/C951y8vH1i

Jenny Bencardino MD -she/her/hers @jennybencardino

Reported 2023-01-05 20:50:00

@DrEricDing Kuddos to @Avianca for enforcing masks during boarding and while airborne. Thumbs down to @Aeromexico for allowing aircrew and p***engers go on 3 hours + flights without masks. I am almost sure I caught my first bout of #COVID19 on my flight from Quito-Mexico City-JFK #LongCovid

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