Is ASDA down right now?
(latest update January 19, 2021)

Asda Stores Ltd. or Asda, is a British supermarket retailer. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Paul the Cyclist @cyclist13
Reported 2021-01-19 12:44:06
@jonburkeUK theyre also very expensive for repairs,ferequently break down, according to owners, cost a lot to buy, use huge amounts of fuel and are totally pointless in a city town, or asda car park.
Where as bikes/cyclists......

AutonomousAmy @AutonomousAmy
Reported 2021-01-19 12:41:48
@northerness Always shopped mask free at @AsdaServiceTeam and never issue not even asked if exempt (I am). Went yesterday, a big man stops me, shoves a box of masks in m face. I said I'm exempt, best I can do is scarf loose infront. He scowled but let me p***. Staff know me there, is he new?

denv @denv94
Reported 2021-01-19 12:41:24
@AsdaServiceTeam just recently I’ve struggled to open so many of your jars. I’ve literally had to prize them open they’re on they tight! Never had this problem before until recently

Megan @megansneddenx
Reported 2021-01-19 12:15:55
@uriebhoy @Sheryll_Ure He’s no wise like 🤦🏽♀️ bless... Sheryll you can keep them down in Teeside doll, he got me a bunch out of Asda to make up for it 🤣

Jahanzaib Sultan @5hiraz
Reported 2021-01-19 12:12:52
@HughRacing Govt itself is confused,money game,my local Asda has positive cases among the staff and business is usually even their bosses were tested positive, just few weeks ago the had about 6 member tested positive but instead shutting down the place the changed staff,

samual tewley @T3WL3Y
Reported 2021-01-19 12:11:01
@jstcla_ Had better Pizzas from Asda than that **** from Domino's. KFC up to B. Domino's down to E

Nick Dampier ✝️ 🏴 @Nick_Boro1
Reported 2021-01-19 11:53:01
@Frostdog1 @BreesAnna Neither does the Redcar store, I walked straight in. The only shop that had challenged me was Asda but the other zealous security guard backed down and allowed me to buy my cigs and leave.

Anne Usher @usher_anne
Reported 2021-01-19 11:47:44
@asda Just to inform you that there is no legal requirment to provide proof of why a shopper is not wearing a mask.
Doctors DO NOT issue cards as proof of exemption and it is an infringement of a persons liberty to be challenged

Steve @thatEejitSteve
Reported 2021-01-19 11:35:49
@DecathlonUKCS
I tried messenger on your webpage but after two hours waiting for a reply I'm giving up.
Is there anyone who can help me with my order? Being delivered to ASDA - Status just says "There may be a problem with your parcel, but we are working hard to resolve this"

Rich Cane @Boro_Rich
Reported 2021-01-19 11:29:37
@AsdaServiceTeam Just been in Trafford Park superstore. Many people suddenly are exempt from wearing a mask (amazingly)!! Also, there was someone EATING food down one of the aisles!!!! I reported it in store but no one policing anything it seems. 😕😷 shocking!! 🤬@BBCRadioFive

Laura Barrett @smokeyjotul
Reported 2021-01-19 10:14:51
@asda is there a problem with the online groceries website? I'm getting a technical error warning when trying to checkout

Laura Barrett @smokeyjotul
Reported 2021-01-19 10:12:03
@AsdaServiceTeam I'm trying to amend my groceries online order for delivery tomorrow and it won't let me check out. I keep getting an error saying technical errors. Is this a known issue?

𝗝𝗮𝗺𝗲𝘀 - 𝗗𝗖𝗶 𝗡𝗲𝘁 𝗘𝗹𝗲𝗰𝘁𝗿𝗶𝗰𝗮𝗹 @dcinet
Reported 2021-01-19 09:50:16
@m1geo @MX5AKA I had to turn the power of GB3YL down for the same reason!
Nobody along the docks could get into their cars, I'm sure it must have also been an issue for cars parked in Asda Lowestoft.

The Technical Beard @BeardTechnical
Reported 2021-01-19 09:35:43
@mikemor02214242 @BrandonLewis @asda @sainsburys @Tesco @Morrisons Aye. ***uming the paperwork situation fails to improve (which seems likely) by the time the pandemic finally recedes into a endemic seasonal issue, I wonder what he'll be saying is causing the delays then?

Lenny @Lennon31101
Reported 2021-01-19 09:19:42
@AsdaServiceTeam Hi is there a problem with the website? There’s so much fruit and veg out of stock!

Jack Suttie @jacksuttie
Reported 2021-01-19 09:13:34
@Carlo2Taylor @asda Well I agree with this, but I have a suspicion that even after the vulnerable have been vaccinated they’ll still want us locked down for the “infection rate” etc which is absolute bollocks

Asp @tonia_sarah_
Reported 2021-01-19 09:07:31
@AsdaServiceTeam I've just been on my app to do my shopping - almost all of my usual fruit is out of stock, is there a problem with your deliveries? I'm a childminder - I use a LOT of fruit in a week!

Rob Allotmenteer @MusicAmun
Reported 2021-01-19 09:01:22
AND today’s prize for overenthusiastic fascist jobsworth goes to ……………… (drum roll please) ………….. The “Covid Safety Marshal” in Asda Weston-super-Mare, even down to demanding to know if the woman wearing a face shield, was actually exempt from wearing a mask?? PRAT!

Lauren🌱 @LaurenW_x
Reported 2021-01-19 08:58:45
Not too sure yet, https://t.co/g2veOLyc9Y, might nip down the big asda next week. https://t.co/b1fVGaqnD1
John Williams @jaywills18
Reported 2021-01-19 08:56:56
@Tesco I'm able to do our shopping, yet again this store has been un helpful, the staff and sercurity guard that question us was rude, I told them that I would go to asda and was told its the same there, however, it was not, there was not a problem the two of us going there.

Mel Osborne @MellieOhhh
Reported 2021-01-19 08:46:31
@ThatKerryHudson Erm yeah I had a similar issue. I now have a 6ft 1 14-year-old and no food despite and Asda delivery first thing...

B&H Buses @BrightonHoveBus
Reported 2021-01-19 08:24:07
👍 This bus will go back into service from Asda Hollingbury at 13:43 - it will be a #BH26 service.

South Coast Cyclist @CoastCyclist
Reported 2021-01-19 07:58:07
@cornwalltrainer @singingbathmatt We have to sort out our own gl*** and clothing. There's bins for both in the ASDA down town. That's the closest, but it's three miles away.
Strangely, the really big ASDA (in the other direction) doesn't do recycling.

Connor Boyde @Connor_Boyde
Reported 2021-01-19 07:47:32
@FEENEYxoxo You down the chocolate aisle in asda https://t.co/kmOlSQvuIf

Sav Mondo @SavMondo
Reported 2021-01-19 07:46:55
@AsdaServiceTeam Hi Tony. Unfortunately I just have the one card to my name. After roughly 8 times of being told my payment hadn’t gone through, it eventually worked and I now have my shopping. This is common issue every week now though.

POSH BULLMEISTER 🏴 @BULLY1934
Reported 2021-01-19 07:39:35
@fenlandposh @Tesco @asda @Morrisons Pointless, when you can walk down aisle 4 and take a 10" cooks knife off the shelf and, well I don't need to elaborate

Airliner World @_AirlinerWorld
Reported 2021-01-19 07:06:29
@raisinganchor @asda @key_aero @BoeingAirplanes @AmericanAir @emirates Well spotted Mohammed! 👏Great to see that you enjoyed the February issue. If anyone is struggling to get their hands on a copy of Airliner World, remember you can also buy online and save £1 on the cover price (with free UK P&P): https://t.co/OIbzvCRJpd

carollaine @carollaine
Reported 2021-01-19 06:45:26
@MetcalfeDavid I’ve tried them all now and @Tesco wins hands down in this area. Everything arrives with plenty of use by time and beats @sainsburys , @Ocado by a mile. @waitrose is next best here. Don’t like @asda shopping anyway!

Anne Clowes @ClowesAnne
Reported 2021-01-19 06:39:55
@asda is there an issue with online shopping app?
I cannot get it to open on my kindle.
@AsdaServiceTeam #onlineshopping

Tiffany Batchelor @TiffanyBatchel2
Reported 2021-01-19 06:32:41
@NotCerti My Asda isn’t bad at all, got a bloke at the entrance handing out muzzles, but apart from that, haven’t had a problem (so far) but yeah still a sea of masks 😷

Paul A Wellman BSc RN @PICUResearchRN
Reported 2021-01-19 06:30:11
@Katystearn1Katy @asdarlington @kalapappaj I love going down the reference list rabbit hole! Well done on the citation @Katystearn1Katy https://t.co/zJQSIM52A5

Jack Suttie @jacksuttie
Reported 2021-01-19 06:28:45
@Carlo2Taylor @asda Im on the fence with this, can’t really decide who to believe when looking at the research they show.
The one thing that hasn’t worked, is keeping schools open. Tough to keep shut without consequences but look at the infection rate, it goes down till aug then rockets in sept

Miss Davies @ShaunnaDawn
Reported 2021-01-19 06:10:02
@Card5hark @asda Im having the same problem. Absolutely crazy

Joe Hush @josephhush
Reported 2021-01-19 05:59:12
@CalmPolite @valoakley25 If that were true than there would have been several peaks after BLM & anti lock down protests, illegal parties & overcrowded beaches through the UK, instead it flat lined. All you need is an Asda uniform that seems to keep the virus away, masks are bacteria spreaders!

Billy Byrne @BillyByrne400
Reported 2021-01-19 05:58:38
@Bill19668 the "empty shelves" are only for 3rd country supermarkets like M&S, Sainsburys, Asda and the like, EU multiples are having no such issue.

susan howell @susanho06112969
Reported 2021-01-19 05:51:20
Dishes done laundry on washing swept floor sorted 2 bags rubbish sorted table wiped down and taken 2 bags to work that all in about 2 hours bk killing me 12-1 pm Asda due and 1230 pm ot due to phone about Thomas autism

Keith Pocock @KeithyP1
Reported 2021-01-19 05:24:46
@AsdaServiceTeam m***ively disappointed that you didn’t deliver my weekly shop yesterday, with no phone call, no call back from the supervisor which I was promised and whilst I’m trying to feed my kids while@stuck in the house with Covid. Oh, and you took my money without issue.

Asda Service Team @AsdaServiceTeam
Reported 2021-01-19 05:14:27
@vickiherb @asda Hi Vicki, sorry to hear this. Can you drop me a DM quoting "SMT" and select "Asked to DM", providing your full name, email address and order number please? If you can let me know the issue in some more detail I can look into this for you. Thanks, Jenna https://t.co/w1fC7iHrLl

Andrew Roberts 💬🇪🇺 @AndyMRoberts
Reported 2021-01-19 04:06:32
@DavidBTN2 That's the problem with checking in, it alerts everyone who has been there in a 24 hour period, even if the +ive person was there at 23:59 for one minute.
I have only been to Asda and Boots in the last week. I have stayed home (saving lives etc 🙄)...

mark @RawsthorneMark
Reported 2021-01-19 04:02:17
@KarenJukes2 Are any of us going to take any notice of the absolute incompetent idiots who allowed us to be top of the world in deaths? Make no mistake this is not down to the odd person not wasting a bloody mask in Asda or joggers p***ing closely in the street https://t.co/L8UExdwk9r

Charlotte Bangbala @Twit_ter_whoo
Reported 2021-01-19 03:58:43
@asda, @AsdaServiceTeam Hi, I’m currently shielding and have a problem with a delivery I received last night. 12 items were unavailable & I haven’t been refunded for some of them. Both your live chat & CS email account aren’t currently in use. Can you help, please?

G @Gavpk1981
Reported 2021-01-19 03:57:27
@asda lol just seen your add about keeping people safe, your Wakefield store (big one) was a joke at weekend how come 1st lock down 250ppl allowed in now it’s worse and it’s 1k people in you need to get this sorted

shelleyefc @steveshelley1
Reported 2021-01-19 03:24:40
@PeterFearns @TheGaryLambert No problem with the same car parking in a rammed b and q or asda car park though apparently

MaryHunter98 @Hunter98Mary
Reported 2021-01-19 01:02:10
@LivEchonews I never seen any staff flout the safety rules in asda walton but i did see a member of the public wear no mask pick up items in the snack section cough all over them put them down pick diffrent items of refreshment and use no hand sanitizer just disgusting she must remove it

katie✢ @prfctclouds
Reported 2021-01-19 00:46:28
i wanna walk to asda but it’s ****ing it down

Alex waiting for OWL to start @King_Mantic
Reported 2021-01-18 19:29:07
@asdaskafrizfraz Yeah but I think she can still be viable https://t.co/YjURbt40Yd

Paul Langham @palangham
Reported 2021-01-18 19:28:45
@AsdaServiceTeam SMT said it would take up to 48hrs to resolve my delivery p*** problem. Its now 11 days! Your customer service is shocking.

Jackie Daytona @VickyGervais
Reported 2021-01-18 19:05:56
the closest i’m getting to a club anytime soon is dancing down the isles to asda fm

Don the Trumpet @GetMeAManager
Reported 2021-01-18 18:48:22
@vickiherb @AsdaServiceTeam @asda Elaborate on your "payment method" issue. It currently sounds like your issue and not Asda's.

Stottes @stottes04
Reported 2021-01-18 18:14:45
@AsdaServiceTeam Fail! At the Chatham store, the down travelator isn't working so the lift is being used as down only. The only problem is there was a queue forming up top to come down, causing a social distance issue on the upper floor and in the lift...