Is Adobe Creative Cloud down right now?
(latest update October 03, 2022)
Adobe Creative Cloud is an online service that offers access to software for graphic design, video editing, web development, and photography. Is it up or down? Is it down for me? Check the status or Report your issues below!
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Adobe Creative Cloud Problem Reports
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spookitii @invinitii
Reported 2022-10-03 16:22:05
@AdobeCare Windows 10 21H2, AMD Ryzen 9 5900X 12-Core 3.70GHz, Nvidia GeForce 3080 Ti, 64GB RAM. No overclocks. No crash reports regarding this issue as it doesn't crash the application
Defending the Legacy of Michael Jackson - Fan Site @DefenseMJJ
Reported 2022-10-03 15:18:36
@AdobeCare I’m using Adobe CC. It was fine till it said their was an update. I have a firewall, CCleaner, a malware and an antivirus. But I had a bad virus and now that computer is broken but i don’t to update my other computers. I have clients so i have to careful you know?
Sparkwade @Sparkwade
Reported 2022-10-03 14:46:12
Every times Adobe Creative Cloud installer ****s up / hang / crash, my entire Mac almost come to an halt. What the **** Apple+Adobe.
Mano @ManoDeYoutube
Reported 2022-10-03 10:48:01
@AdobeCare ****o, sorry for the response time but my problem seems disappeared, I really don't know why or how...
Anyway, thank you for your time!
Christian #SaveSoil @Chris9876b
Reported 2022-10-03 08:47:01
@AdobeCare What always fascinates me when I interact with big companies is the missing cohesion within these companies. As a customer I now have to interact with the different teams within Adobe to get my issue solved instead that the teams within adobe speak with each other 😅
Charles @Chasapple
Reported 2022-10-03 01:30:09
@AdobeCare Your Flash Player and Shockwave Player uninstallers are broken on multiple OSes as they leave empty folders and other leftovers
Thomas @thomasschiavone
Reported 2022-10-02 20:42:37
@AdobeCare No clue. Tried to sign up via apple anonymized email. Don’t think you even ***igned me an ID. So I’m **** out of luck. Maybe the new @figma folks can fix this.
Nicole @uncoveredbynic
Reported 2022-10-01 19:09:56
Problem solved. Disregard previous post, @AdobeCare thank you!
Dan Day @danielday
Reported 2022-10-01 16:09:13
@AdobeCare Taking your suggestion, I pulled the image off the card onto my desktop and was able to view it with Preview. But it still gives the weird pattern in Lightroom. So maybe that's where the problem is, sporadic one that it is.
Ozzers Oz @OzzersOz
Reported 2022-10-01 15:41:02
@AdobeCare Hi, I'm experiencing an issue that urgently needs ***istance. I am trying to render a video through Media Encoder but every attempt I encode the video, it will randomly stop and stand still at random point of the timeline. I have restarted, updated my pc multiple times
user007 @xo_snkrhead
Reported 2022-10-01 00:53:00
@AdobeCare thanks for resolving my issue! Great customer service.
user007 @xo_snkrhead
Reported 2022-09-30 23:55:13
@AdobeCare I’m trying to purchase PS +LR, but it keeps saying my payment failed. I’ve talked to my bank, they didn’t see an issue on my account. I changed my payment method, still the same error. Can this be resolved?
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-30 14:19:39
@AdobeCare Fix it quickly with an update 🤦🧐
Share this Matter with your Developer team @AdobeCare
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-30 13:05:54
@AdobeCare What about this issue?? Are you going to fix it via update?? 🧐 #Adobe Premiere Pro CC 2022 https://t.co/zjEY4dbXho
PearlyKing ⚪👑 @stophd
Reported 2022-09-30 11:42:03
@AdobeCare This is the problem with Adobe. It is such a frustrating company to deal with and it really seems like there's no desire to improve anything
◯ andrés @just_thevision
Reported 2022-09-29 23:51:32
@AdobeCare do you have any idea on how to fix this? i have searched the whole internet and nothing works, plz help https://t.co/QxamUq2P6m
Alan Stearns @alanstearns
Reported 2022-09-29 18:22:13
@rainerklute @Adobe @AdobeCare @AdobeDesign I have logged a bug for this. I can’t promise an immediate fix, but at least the process of finding the bug has started…
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-29 13:08:47
@AdobeCare I think , you people can't understand my problem 🙄
Rainer Klute @rainerklute
Reported 2022-09-29 12:36:41
@Adobe @AdobeCare @AdobeDesign Oh, I solved the problem: It only appears with the default page size called „Vollständige Seite“ in German. If you choose any other it works fine. Crazy.
Please, don’t make me write a bug report but fix this immediately. Or change the default view size. Thanks. https://t.co/bt5jR1iQ14
Jérémy Stenuit @stenuit_jeremy
Reported 2022-09-29 12:24:22
@AdobeCare When I log into this link my images are the same as on my iPad but on my mac mini I still have unedited pictures and sync problem apparently
sofia @sofiahjortberg
Reported 2022-09-29 09:23:38
@AdobeCare Hi! I have a problem and I can't call the American customer support since I'm overseas... I've tried to verify me being a student multiple times, both with Student ID Card and course registration paper – but it gets rejected. Is it because it isn't in English? SheerID won't reply
Adam King @TheLoneRanger00
Reported 2022-09-29 08:49:17
@AdobeCare I’m on cloud and everything is up to date. It did calm down after and I got through it. I would say it’s more down to @Apple as I’ve had lots of crashes using other apps too since updating Monterey.
Mano @ManoDeYoutube
Reported 2022-09-29 08:05:46
@AdobeCare ****o, yes, I tried these resetting preferences but I still have that problem
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-29 06:32:37
@AdobeCare Please fix this issue via Adobe Premiere Pro CC 2022 Bugs fix Update 🧐 https://t.co/voErXaxLdN
Stevan Milic @stexns94
Reported 2022-09-29 06:04:28
@AdobeCare Hi @AdobeCare, when uploading links to publish on Social Media platforms (Facebook, LinkedIn, etc...), such as: https://t.co/xCMjHpPZF8 , there is no image on published post, as it is broken. Can you help with this. Thank you.
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-29 05:17:00
@AdobeCare It's not about project, Premiere Pro CC 2022 ver. 22.6.2 has issues. Please fix it via update 🧐
Ravikumar 🧑💻 @ravi3dfx
Reported 2022-09-29 03:06:05
@AdobeCare Let us know,how to fix this Low Level Exception Importer MPEG error occurred in #AdobePremiereProCC2022 ?? 🧐 https://t.co/rHHKUySAAL
Paul Grey @supremebeme
Reported 2022-09-28 19:09:07
@AdobeCare Photoshop won't open, similar kind of issue to After Effects earlier it seems.
Letti Lustcraft | Author @LettiLustcraft
Reported 2022-09-28 15:38:09
I've finally broken down and purchased the Adobe Creative Cloud suite. As someone who has used Canva exclusively for about a year, I feel like I've unlocked a whole new world. Still love Canva though, it was perfect for what I needed at the time. But now I'm unstoppable. 😌
simondean @simondean
Reported 2022-09-28 10:40:57
@AdobeCare I'm trying to cancel my plan but get "You must resolve an issue with your payment details before making any changes to your plan. If you take no action, your plan will automatically be cancelled." How long do I have to wait for my plan to cancel?
ϺΔTΔRUΔ @matarua
Reported 2022-09-27 21:18:31
@AdobeCare Right, it's back online now, down to maintenance with ZERO WARNING and NO KNOWLEDGE about it with @AdobeCare team.
Steven Thomas @CruzEmmiecruz20
Reported 2022-09-27 20:12:44
@claus_wares @AdobeCare I'd advice you contact cybermax_fixx on instagram now and have your issue fixed,Support will only give you automated replies & nothing helpful I had similar issue but there was no help then I got recommended to him on instagram he helped me resolve my issue I suggest you text him
cris ✿ @crissuperuwu
Reported 2022-09-27 18:17:29
@AdobeCare So today I created a new account, a student one. I followed every step on your forums for deleting my Adobe apps, uninstalling Creative Cloud, erasing my p***words and so on, I rebooted my laptop, I installed (twice!) the CC, and this problem keeps going
Mano @ManoDeYoutube
Reported 2022-09-27 18:12:44
@AdobeCare I'm working on the 22.6.2 version and I have this problem with all files.
And here are my system specifications:
OS : Windows 11 Professional
OS Version : 21H2
CPU : AMD Ryzen 7 5800-X 8-Core (3.80 GHZ)
GPU : NVIDIA GeForce RTX 3070 Ti
RAM : 32 GO
Mano @ManoDeYoutube
Reported 2022-09-27 18:09:02
@AdobeCare I'm working on the 22.6.2 version and I have this problem with all files.
And here are my system specifications:
OS : Windows 11 Professional
OS Version : 21H2
CPU :
GPU :
RAM : 32 GO
ϺΔTΔRUΔ @matarua
Reported 2022-09-27 17:59:58
@AdobeCare @crissuperuwu It's completely broken - asking to sign in to each program, asking to sign in on the CC libraries panel, even when signed in and out again - not fixed.
cris ✿ @crissuperuwu
Reported 2022-09-27 17:47:19
@AdobeCare Hi, I uninstalled and installed the desktop app several times and I have this problem (I can’t log in because this message keeps appearing in an infinite loop in the Creative Cloud app). I also rebooted my computer but that didn’t work either https://t.co/LGhYtC0zdb
Mano @ManoDeYoutube
Reported 2022-09-27 16:31:37
@veroicone @AdobeCare I have exactly the same problem...
Paul Grey @supremebeme
Reported 2022-09-27 15:27:21
@AdobeCare Nvidia driver update and restart
Windows 10 Pro, just updated to 21H2 and restart. Now I receive this error once and problem is fixed. Thank you. https://t.co/yzVaJoqw0V
Sketchy (COMM OPEN)(open slots) @sketchy_guy01
Reported 2022-09-27 12:33:13
Wth Adobe cc...
The damn app crash my lappy eventho the lappy can play heavy game....
Josh Diaz @HighlandDiaz
Reported 2022-09-27 12:24:18
@AdobeCare It was in a project I worked on a few weeks ago. Not a current issue - but if I get the chance I'll let you know.
Cagenix @Cagenix
Reported 2022-09-27 10:13:15
@AdobeCare Good day! I'm registered for one of your webinars, The Balancing Act with Maya Rudolph. I've received two emails saying I can claim a kit. Both emails have broken call to action buttons. I tried to reply to both emails, and they came back as undeliverable. Will you please help?
⛧𝕸𝖆𝖛𝖎𝖘⛧ @urpetvampire
Reported 2022-09-27 09:47:29
@AdobeCare or u could fix the installer 🙃
Svend Waldorff @swaldorff
Reported 2022-09-27 09:04:19
@AdobeCare problem solved with adobe care chat, thanks!
Crvfx @crvfx
Reported 2022-09-27 07:33:45
@AdobeCare After crashes every single time I close it. New blank project file? Crash.
Newest version.
Branislav Milić – Professional Account @BranMilicPro
Reported 2022-09-27 06:41:21
@AdobeCare I have an external monitor on my MacBook Pro. If I position the monitor on the left side or the right side, the problem is the same. As you can see, when I bring the panels from the MBP to the second monitor, there is no blue line to confirm the snapping.
1/ https://t.co/rNhpxN5u5k
Kia Clay ♎️ Libra SZN @clarity4kia
Reported 2022-09-26 21:09:51
@AdobeCare I was just in a chat with Karishma, who abruptly left without resolving my issue. I moved over a year ago, updated my address on my account, but I am still being charged the tax rate for my old state. Something needs to be correct so I am charged the correct tax rate.
ㄥㄩ匚丨丂丂ㄖㄩ @Minemelle
Reported 2022-09-26 17:56:43
****o @AdobeCare
i have this problem,
I'm block in this page when i click to the buttons "se connecter" do you have a solution ? https://t.co/eWWFGkSPf3
PearlyKing ⚪👑 @stophd
Reported 2022-09-26 14:19:54
@AdobeCare It's After Effects and Premiere Pro. Problem is I (like a lot of users in the forums) am stuck between waiting for releases to fix bugs but then having to deal with other problems. Latest Premiere I have to remove all audio effects to be able to scrub the timeline
Avik @Goofy_Woofy
Reported 2022-09-26 13:31:29
@AdobeCare Endless errors of "bad frames" "importer error" "unknown error" "compilation error". There is no single issue that bugs me, rather a collection of errors that takes away precious time that could have been spent doing something productive rather than googling the issue.
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